We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Position: Marketing Manager

Salary: $4.5K - $5.5K (Negotiable)

Working Hours: 5 days (8.30am – 6.00pm)

Working Location: Changi

Note: May need to work on weekends for quarterly ad-hoc events

Job Description

• Responsible for full spectrum of marketing plan and strategies including brand positioning, communication strategies, digital and ecommerce, advertising and consumer promotion initiatives

• Set the overall direction for marketing department; set KPIs, analyse ROIs, develop budget plan, monitor and control expenses and create annual marketing calendar to be reviewed monthly and quarterly

• Work closely with management, business development, retail sales, and corporate sales to identify marketplace opportunities, customer needs and customer satisfaction levels

• Conduct strategic research and analysis to support brand goals, increase customer conversions and generate qualified leads including: market, consumer, competitor, distribution, pricing and promotion analysis

• Develop and maintain company’s corporate branding and ensure that marketing and branding directions are aligned across all business and operational levels

• Partner with in-house creative team and external agencies to develop brand assets and marketing collaterals including print/tv/radio adverts, press releases, brochures, posters, edms, social media, web pages in alignment with brand guidelines

• Develop and maintain strategic relationships with the media, advertising/PR agencies, influencers and perform effective media buys

• Responsible for organising events such as new product launches and promotions, roadshows, workshops

• Responsible for copywriting of articles, marketing materials, product information, press releases etc.

• Mentor, lead and support the marketing team to complete marketing projects from planning to execution. Work with other departments to ensure a coordinated approach to campaigns.

• Perform administrative duties as required

Requirements:

• Degree in Mass Communications/Marketing/Business Administration

• Minimum 5 years of working experience in Sales and Marketing with experience in a manager role

• Experience in the retail industry and consumer-products is an advantage

• Proficient in Microsoft Office

• Knowledge of Digital Marketing and SEO/SEM/Google Analytics is an advantage

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Job Purpose

• Working as a key part of the Digital for Business team, you are responsible as the Senior Business Analyst for web/mobile solutions under Digital Online Sales Platform that meet customer, business and operation’s needs.
• This means you are responsible for the system related activities of the end-to-end project lifecycle, which include requirements gathering, design, development, testing (SIT/UAT), deployment, post launch support, and growth of user adoption rate.
• You will need to collaborate with key roles (e.g. project managers, product managers, business stakeholder, SME, CX, UX, vendors, etc.) to comprehensively create innovative and effective solutions that are aligned to business operation principles and IT architecture standards.

The Job

• Act as the product owner and subject matter expert of the web & mobile platform for Digital Online Sales Platform, and maintain awareness and knowledge of new business initiative, emerging e-commerce technology, and IT ecosystem concerning the Digital Online Sales Platform product roadmap.
• Work with CX and UX teams to gather business requirements to ensure both function and non-functional requirements are fully captured, completed and properly documented.
• Understand stakeholders' business needs and priorities. Relate to their concerns and objectives, and accommodate into own work priorities.
• Facilitate communications between the various stakeholders and collaborate with internal cross-functional teams, other platform product owners, vendors, etc.
• Translate and simplify requirements into formal documents, e.g. Business requirement documents as per project needs.
• Handle developers’ queries, analyzing data and supporting Business user’s queries.
• Understand test cases, review test steps and expected test results based on test cases. Support test and document results, and ensure all the deliverables are as per Business needs.
• Coordinate with analytics teams to analyze platform performance and recommend approaches to adoption/penetration rate of the developed system applications
• Identify process improvement for adoption to optimize delivery processes.
• Conduct post launch analysis of application performance and end-user feedback and to plan with solutions vendor for application enhancements / change requests.
• Support business and operations on post launch defects investigation, prioritization, fixing, testing and deployment.
  Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

The International Tax Manager will report directly to the Head of Tax – Asia Pacific. As a member of the Corporate Tax team located in Singapore, the International Tax Manager will primarily be responsible for managing tax planning, compliance and controversy in APAC. This will involve driving tax initiatives and technology, reviewing tax processes, helping with tax audits in the region and supporting the business teams in tax matters. This role will collaborate and work closely with the indirect tax team, accounting and other finance and business functions.

Responsibilities

• Maintain oversight and co-ordination of tax compliance activities outsourced to external service providers in the Asia Pacific region, including the review of tax returns and tax forecast calculations, as well as technical analysis in support of statutory audit
• Ensure transfer pricing obligations (e.g. documentation) are fulfilled under local transfer pricings laws and regulations
• Provide tax advisory and project management support on ad hoc tax projects as assigned. This can include tax treaty applications and responding to internal and external tax queries
• Assist and manage tax audits in the region
• Integrate processes and technologies to enhance efficiency and quality of tax processes
• Work with the Head of Tax to support the business teams in any tax issues
• Establish a strong relationship with the regional business teams, finance, legal and policy leaders to share tax views and information

Minimum Qualifications

• Bachelor's degree in Accounting or Law
• 10 to 15 years of relevant APAC tax experience – tax compliance, transfer pricing, tax advisory and tax controversy
• Strong analytical, organization, documentation, research and project management skills
• Ability to work as a team and interact with personnel at all levels of the organization (including cross-border teams)

about the company

Our client is a well-known landlord in Singapore

key responsibilities:

• Ensure tenants adhere to the lease terms
• Liaise with tenants on complaints, operational feedback, and leasing matters
• Analyse tenants’ sales data for reporting
• Ensure property tax levied is in line with committed rentals
• Track and analyse the performance of tenants
• Support the Central Leasing team in terms of lease management and administration

qualifications and skills:

• Degree in Real Estate / Building Management
• Min 8 years of experience in lease management for retail malls
• Prior experience in tenant management

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Corporate Tax

• Assist and support in providing tax compliance and advisory services to clients spanning various industries
• Prepare clients' corporate and individual tax returns, including estimated chargeable income filing and withholding tax returns
• Assist clients in responding to queries from the tax authorities
• Attend to queries from clients and all matters arising from a portfolio of clients

GST

• Applying for GST registration/de-registration
• Preparing, reviewing and filing GST quarterly returns
• Assisting clients to apply for certain GST relief schemes
• Attending to GST queries raised by IRAS
• Conducting GST health checks, ASK and ACAP reviews for clients
• Handling GST audits and investigations
• Making voluntary disclosure of errors to IRAS
• Applying for advance rulings on the GST treatment of proposed transactions

Job Requirements

• Preferably Degree in Accountancy or equivalent professional qualification in Accountancy or SCTP Accredited Tax Professionals are preferred
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team
• Entry level candidates with recognised university degrees who are interested to pursue a career in tax are also welcome to apply as training will be provided
• Candidate with at least 3 years of relevant experience will be considered for Senior position
• Strong in written and verbal English
• Good knowledge of tax laws and regulations
• Good report writing and interpersonal skills
• Singaporean only

✨Are you self-driven, keen learner and has a positive attitude?✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Join a leading Global Asset Management firm as a Corporate Action Manager for a 12-month contract with the opportunity to extend or be converted to permanent.

• Work with outsourced service providers to ensure timely processing of mandatory and voluntary corporate action events across all markets. This includes gold copy validation and creation, sending of election instructions, event processing and settlement and resolving reconciliation breaks
• Oversight of outsourced middle office service provider, proxy voting provider, security lending agent and tax reclaim partner
• Periodically update corporate action procedures to ensure that they remain current and relevant
• Work with Fund Managers and ISS to ensure proxy voting elections are completed
• Support Corporate actions and proxy-related regulatory reporting
• Perform ongoing review of existing processes to ensure control and oversight on middle office service provider remains robust and efficient
• Collaborate with other teams, functions and entities to identify opportunities and drive changes for new and improved workflows and deliver service excellence
• Act as the main liaison point to manage change requests and ad hoc queries raised by stakeholders
• Proactively respond to the questions from all stakeholders and manage expectations, develop and maintain relationship

EXPERIENCE / QUALIFICATIONS

• Minimum 4 years of working experience in a corporate action-related role
• Subject matter expert for corporate actions
• Strong understanding of end-to-end asset management operations, particularly in fundamentals of corporate action and income events
• Strong understanding of operational risk and control framework
• Excellent and proven verbal and written communication skills

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

Join one of the fastest growing regional banks in Singapore as a Head of compliance responsible for their Private Banking and Wealth business. This highly visible role will report to the Chief Compliance, legal and Risk and will give the opportunity for the right individual to take on the succession in the near future.

The head of compliance will be polished and articulate leader capable of leading a team of at least 10 people covering all aspects of FCC, onboarding and trade monitoring dealing with the MAS and facilitating business growth from a compliance perspective.

Requirements:

• Minimum 15 years of experience post-qualification is a must
• At least 5 Experience working as a compliance officer in a Private Bank or Wealth division within a Bank
• A commercially driven individual capable of working with the business to support growth is a must
• Ability to articulate cases on behalf of the business to the MAS
• Polished and credible individual
• Strong written and oral communication skills
• Preferred Chinese speaker as a large portion of the Bank AUM comes from China HNW Individuals

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

“Change begins at the end of your comfort zone”

Are you looking for an environment where you can exceed your potential?

Are you someone who look for constant change and solutions?

If you are someone who is highly motivated with excellent problem solving skills and the ability to prioritise workloads in a rapidly changing industry, WE WANT YOU!

YOUR ROLE

• You are expected to engage customers through face to face sales
• Good interpersonal skills
• Overseeing and execute sales and marketing activities

PERKS

• Unlimited income growth
• Empowerment and supportive team culture
• Coaching will be given along with mentors and support system
• Overseas exposure for learning & development (Eg. Malaysia, Taiwan, Hong Kong, Indonesia, Australia)

If you have what it takes! Kindly click apply to find out more, shortlisted candidates will be contacted!

PURPOSE

Support the Head of Pricing in the pricing of life insurance products.

KEY ACCOUNTAIBILITIES

• Develop actuarial pricing model for new or repriced products.
• Perform pricing financial assessment and sensitivity testing to support the Team in launching competitive products whilst ensuring compliance to internal policies, regulatory requirements and industry guidelines.
• Identify pricing risks and support Team Lead in developing solutions for alignment at the PMC.
• Collaborate with wider business (including product development, IT, risk & compliance, etc) to ensure timely end-to-end product development and implementation with good audit trail.
• Prepare internal (FWD local entities and FWD Group) and external product filing.
• Work closely with Appointed Actuary in proposing assumptions for new products and justifications.
• Pro-actively drive initiatives/projects to enhance overall pricing process efficiency and governance/controls.
• Support discussion and negotiation on reinsurance, together with Product team
• Assist in special quotations.
• Guide/lead junior pricing actuaries to ensure quality and timely deliverable.

QUALIFICATIONS / EXPERIENCE

• Qualified actuary from a recognized professional actuarial body is preferred.
• Min 6 - 8 years of actuarial experience, with individual life product pricing experience.

KNOWLEDGE, SKILLS & ABILITY

• Strong knowledge on (i) Singapore RBC2 or similar regulatory framework, (ii) embedded value and (iii) IFRS17 would be an advantage.
• Good knowledge of Life insurance products in the Singapore market would be an advantage.
• Proficient in Prophet.

Morgan McKinley is seeking a Sales Operations Analyst for a 12 month contract assignment with a possibility to extend or to go perm!!

Key Responsibilities:

• Lead generation for properties on food locker deployment
• Negotiation with properties to secure agreements
• Review of legal contracts with properties, working closely with company's legal team
• Successful signing of properties and coordination of deployment with company's operations team and vendors
• Manage relationships with property owners and managers to ensure successful deployment and maintenance of Food Lockers

Required Skills and Qualifications:

• Candidates must have a Bachelor's Degree or Diploma in the related field.
• At Least 1-2 years Sales background with experience in dealing with property managers and property owners (desired but not required)
• Excellent communication and interpersonal skills
• Ability to negotiate and close deals
• Strong organizational and project management skills
• Ability to work in a fast-paced environment and meet monthly targets

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Role Description

This position reports to the Head of Treasury and interfaces with internal (Finance, Trading, Operations, Business & Risk Control, Internal Control) and external (financial institutions) stakeholders. Awin Resource International is committed to an employee-orientated, high performance culture that emphasizes empowerment, professional growth, personal growth, superior corporate culture, and the recruitment and on-going development of a superior workplace.

Specific Responsibilities

Individual to be involved in:

Trade Finance

• Apply for credit lines to banks when appropriate.
• Manage the term sheet discussion for new credit facilities & negotiation on the terms and conditions and pricing with the banks.
• Negotiate & coordinate with banks for financing transactions and ensuring that the deals are followed through. e.g. LC Issuance.
• Coordinate with banks on loans repayment, and ensuring timely repayment of loans.
• Ensure sound working capital management and optimal utilization of the credit facilities.
• Maintaining strong relationships with banks and other financial institutions.
• Ensure financial security for each shipment is in good order before giving the approval to load/discharge.
• Work closely with the Structured Trade Finance team on structured trade transactions.
• Ensure adherence to contractual terms and credit policies.
• Oversee and train Trade Finance Executive
• Dealing with other bank-related issues.

Treasury

• Daily settlements and reconciliations of the financial instruments including FX, money market, interest rates, etc. Handle documentations such as ISDA and credit support agreements, and ensuring the daily settlement and confirmation of the financial instruments. Manage ad hoc change processes and various interface operational projects.
• Verify and make payment for subsidiaries.
• Responsible in obtaining receipts and issuing receipts voucher.
• Perform Bank Accounts opening and closing.
• Receive bank statements from banks.
• Perform check on daily bank balances
• Obtain bank charges and interest and preparation of ledger.
• Perform as cashier for petty cash.
• Cash flow management and forecasting of cash flow
• Verify that incoming/outgoing payments are made on time.
• Oversee and train Treasury Executive

Competencies

• Banking/Finance degree or professional qualification.
• Trade Finance, Treasury or Banking certifications will be advantageous.
• Minimum 5 years relevant working experiences in Corporate Treasury, Banking or Commodities Trading industries.
• Strong knowledge of financial instruments, settlement or fund management services.
• Good verbal and written communication skills.
• Microsoft Office skills.
• Proficient in English and Mandarin (to deal with China’s associates).

Job Responsibilities:

1. Responsible for the system architecture, cost optimization, and system maintenance of Tencent's overseas technical platform.

2. Ensure high availability of Tencent's overseas account storage.

3. Optimize monitoring and improve the efficiency of Tencent's overseas technical platform.

4. Communicate and coordinate across teams both internally and externally.

Job Requirements:

1. Bachelor's degree or above in Computer Science or related fields, with 5 or more years of SRE or operations experience, preferably in the gaming industry.

2. Proficient in Unix/Linux operating systems, familiar with Shell/Python scripting languages, with development experience preferred.

3. Extensive experience in managing cloud service platforms, familiar with Kubernetes technology.

4. Familiar with MySQL/Redis databases, with database management (DBA) experience, capable of designing reasonable high-availability DB solutions based on mainstream cloud services and providing daily maintenance.

5. Strong sense of service, good logical thinking, excellent communication skills, teamwork spirit, and the courage to take on challenging work.

More Jobs at: www.blueboxjobs.com

• Develop Design and Engineering Deliverables and supporting narratives for Bio-Pharma Process and Clean/Black Utility Systems.
• Develop Design deliverables for Concept, Basic and Detailed Design – URS, PFD/PIDs, Process Calculations, FA/FAC/PSV Sizing, Line List, Equipment List, and Equipment Specifications. Data Sheets, Instrument Data Sheets, Material Requisitions, TQ/TBA, etc.
• Assists with the preparation of engineering studies and schematic design for new systems and analyze operation of existing systems.
• Generates Specifications and Data Sheets for Process/Mechanical equipment and provide input to instrument data sheets as well as supporting narratives.
• Adheres to Process/Mechanical and manufacturing design scopes of work for each project and alerts appropriate staff about changes or requests for additional services.
• Prepare Equipment Requisitions/Packages for bid.
• Carryout techno-Commercial Bid Analysis
• Review vendor submittals and documents
• Sees that satisfactory relationships are maintained with clients, consultants and other vested interests.
• Provides site support on projects designed or constructed by IPS.

Qualifications & Requirements:

• Minimum of 15 years of process engineering/design experience, preferably in the Pharmaceutical, Biotech or Bio-Pharma industry.
• Should be independently able to develop Design deliverables for Concept, Basic and Detailed Design – URS, PFD/PIDs, Process Calculations, FA/FAC/PSV Sizing, Line List, Equipment List, and Equipment Specifications. Data Sheets, Instrument Data Sheets, Material Requisitions, TQ/TBA, etc.
• Bachelor’s Degree in Chemical Engineering.
• Proven experience generating PFDs, P&IDs, process equipment and instrument data sheets as well as supporting narratives.
• General knowledge of system design and applicable codes in process engineering.
• Has a demonstrated strong time management skills and the ability to manage projects, problem solve and communicate effectively with co-workers.
• Pharmaceutical, Biotech or Nutraceutical industry experience is strongly preferred.
• AutoCAD experience.

Job Title: Host / Hostess (Private Social Club)

Job Description:
We are looking for energetic and service-oriented individuals to join our team as Host/Hostess for a private social club that opens to members only.

Location: Near Clarke Quay MRT station (5 minutes’ walk)
Employment Type: Full Time
Start Date: February 2025

Preference will be given to candidates with knowledge (or willingness to learn) in the following areas:

• Wine & Spirit
• Cocktail
• Tea
• Cigar

Monthly Salary Range (SGD): 3000 - 4000

Responsibilities:

• Provide excellent service to guests, ensuring satisfaction at all times.
• Work with the kitchen team to ensure timely delivery of food.
• Maintain cleanliness and organization of club area
• Assist in safe-keeping and inventory management of member’s safekeeping, i.e. wine, whisky, Cigar, etc.
• Assist in events and functions for members
• Ensure hygiene standards are met throughout the club.

Requirements:

• 1 year of service experience required in relevant commercial environment, i.e. Private Club, Cigar Bar, Wine and Whisky Bar, etc.
• Positive attitude and excellent service mindset.
• Ability to work efficiently in a fast-paced environment.
• Good communication skills and teamwork.

What We Offer:

• On-the-job training and growth opportunities.
• A dynamic and supportive work environment.
• Competitive salary and benefits.

职位名称: 接待员
职位描述:
我们正在寻找充满活力且注重服务的个人加入我们的团队，担任私人社交俱乐部的接待员，该俱乐部仅对会员开放。

优先考虑具备以下知识（或愿意学习）的候选人：

• 葡萄酒与烈酒
• 鸡尾酒
• 茶艺
• 雪茄

工作地点: 靠近 Clarke Quay MRT 站（步行 5 分钟）

雇佣类型: 全职
开始日期: 2025 年 2 月

月薪范围 (新币): 3000 - 4000

岗位职责:

• 为客人提供卓越的服务，确保始终达到满意度。
• 与厨房团队合作，确保及时送达餐点。
• 维护俱乐部区域的清洁和秩序。
• 协助会员物品的保管与库存管理，例如葡萄酒、威士忌、雪茄等。
• 协助会员活动和聚会的筹备与执行。
• 确保俱乐部各区域符合卫生标准。

任职要求:

• 需具备1年相关商业环境的服务经验，例如私人俱乐部、雪茄吧、葡萄酒与威士忌吧等。
• 拥有积极的态度和卓越的服务意识。
• 能够在快节奏的环境中高效工作。
• 具备良好的沟通能力和团队合作精神

我们提供:

• 在职培训和成长机会。
• 支持性和充满活力的工作环境。
• 有竞争力的薪资和福利。

Responsibilities:

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements:

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• 6 + 6 months contract (Highly renewable)
• Location: Central
• Salary up to $7K
• 5 days work week (Mon - Fri)

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:11030

Fullstack Developer (Java & ReactJS) - 2 years contract - Singapore

We are looking for a skilled Fullstack Developer with at least 5 years of hands-on experience in software development to design, develop, and maintain Enterprise Level Applications. If you have expertise in Java and Spring for backend development, as well as ReactJS for frontend, we want to hear from you!

Why Join Us?

• World-renowned MNC in Digital Transformation
• Excellent Career Progression Opportunities
• Salary Package: $5000 - $7000

Day-to-Day Responsibilities:

• Design, develop, and maintain IT systems and applications.
• Provide support for system issues and enhancements.
• Collaborate with project teams to manage the full software development lifecycle (SDLC).
• Troubleshoot and optimize application and system performance.
• Create and update system documentation and technical specifications.
• Lead and mentor junior team members.

Requirement:

• At least 4 years of experience in systems analysis, design, and programming, particularly with Java EE and related frameworks.
• 5+ Experience with Java / Java EE / Struts / Spring / Hibernate / JSF / EJB / IBatis.
• 3+ years of experience in frontend development using ReactJS.
• 3+ in Oracle Database, SQL, PL/SQL and Weblogic.

This is a 2 year contract to start, renewable and convertible to permanent.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

PURPOSE

This role will be one of the main contributors towards developing FWD’s Product strategy innovation and position as thought leader in the market.

He/she will be responsible for generating and managing the development of new propositions and solutions driven from customer insights emerging trends and market opportunities that support the strategic growth areas and address customer needs across all FWD markets, in line with FWD’s vision of changing the way people feel about insurance.

KEY ACCOUNTAIBILITIES

Market Research and Analysis

• Be responsible for the sourcing and production of regional research ensuring these are designed to gain deep insights on customer behaviour and traits that can be used to develop or improve future propositions across markets for target consumer segments
• Collaborate with other group office functions to develop research and insights and identify opportunities that are customer led and align to Company, brand and Distribution strategy
• Assess and analyze competitor and market developments and share insights to inform group and BU product strategy and identify the white space.
• Develop and manage market intelligence and competitor reporting and distribute to senior management commenting on the market and competitor trends and providing recommendations resulting in actionable insights.
• Own and undertake bespoke research to support the GPP team and local Bus as required.

Proposition Strategy

Strategy development:

• As a subject matter expert, provide guidance to countries on strategy and innovation
• Development of templates and tools to enhance countries’ capabilities in their end-to-end development of product strategy
• Support any initiatives related to product propositions strategy when required
• Work closely with group departments including group strategy to ensure that proposition strategy is aligned to group strategy and business planning
• Synthesize ideas and core capabilities and input into commercialization plans for innovative strategic solutions working with Business partners, local product heads and group office teams
• Develop proposition strategies for all products in the A+H, protection, savings and investment and retirement space, developing playbooks along with monitoring of key performance targets in alignment with overall priorities for FWD group.

Proposition Innovation

• Proposition development: lead new initiatives to identify and drive proposition development based on customer needs and insights, segmentation and economic environment to help Bus achieve their Business plans
• Develop external network with consultants, reinsurers and research houses to identify key and upcoming trends across the consumer segments, HNW, Middle class Affluent and mass
• Provide and analyse reports to monitor the success of propositions launched and make recommendations to management following the identification of trends.
• Support initiatives to increase awareness of unmet insurance needs of customers, i.e. customers who prefer online insurance purchase, and devise strategies and solutions in responding to their unmet needs. This includes increasing insurance purchases as well as cross-selling and upselling opportunities
• Provide reporting, plans, presentations as required to support adhoc projects
• Work with external third parties to identify and source potential value added services to support customer led propositions
• Work with internal stakeholders to drive AI solutions to improve e2e propositions for local markets
• Develop and execute on behavioural science use cases to improve customer engagement, usage understanding and purchase of insurance products

QUALIFICATIONS / EXPERIENCE

• Degree holder e.g. MBA, CFA or actuarial qualification (graduates in business, strategy or management would be an advantage).
• Over 10 years of experience in insurance and financial services specializing in consultancy, product development, customer engagement or customer journey management
• Working experience in a regional office with proven track record of leading and delivering regional initiatives to countries would be an advantage.
• Experience of working with a highly entrepreneurial and rapidly growing start-up/ e-commerce businesses
• Consultancy experience in financial services would be an advantage
• Working experience in a multi-cultural environment would be an advantage

KNOWLEDGE & TECHNICAL SKILLS

• Strong understanding of customer
• Strong commercial orientation and analytical skills
• Strong communications skills
• Highly Resourceful
• Excellent problem-solving skill, analytical and strategic mindset
• Strong organizational skills and ability to balance multiple priorities and conflicting deadlines
• Strong influencing & change management skills
• Willingness to travel to Countries for periods of time and work with Country level working staff

Responsibilities:

• Understand and address your clients' needs for income protection, savings and investments, healthcare, retirement, business continuity and estate distribution.
• Provide continual and extra-mile services and support to clients, assisting to achieve their financial needs through different stages of their lives.
• Acquire new businesses while maintaining current account portfolio
• Tactful negotiations of contract with prospects
• Process documentations and keeping proper records.
• Planning for personal and corporate clients on risk and wealth management, succession and estate planning.

Requirements:

• Meeting MAS-FAA regulations, you should be at least of 21 years of age to quality as a financial planner
• Holds a Diploma/Degree qualification
• Prior working experience in sales is seen as an advantage
• Goal oriented, self-driven and pro-active in character
• Strong communication and interpersonal skills

About Smartkarma

Smartkarma is a global investment network based in Singapore, that brings together independent Insight Providers, institutional investors, and corporate investor relations professionals and management. Smartkarma reinvents Equity and Credit Research by providing differentiated, independent analysis on companies, markets, and industries across the world. This includes areas under-reported by mainstream market coverage, including Event-Driven, IPOs & placements, and small/mid-cap equities.

Smartkarma’s online platform enables corporate and buy-side clients to streamline their communication and data reporting, and allows them to set their own real-time alerts, customise their reading lists, directly contact Insight Providers, and remain MiFID II-compliant as unbundling regulations change the investment research industry.

Smartkarma Insight Providers have been featured in Reuters, Bloomberg, Nikkei, the Financial Times, and a number of influential business publications.

About the Programme

The Smartkarma Apprenticeship Programme provides diploma graduates with an opportunity to develop hands-on skills in data analysis, financial research, and operational support. This program is designed to nurture analytical talent and build a strong foundation in data management and financial operations within the fast-paced financial technology sector.

Key Responsibilities

1. Data Operations:

Perform ad-hoc data cleaning and reporting tasks to support operational requirements (e.g., quarterly updates).

Update and maintain the internal entity database, including processing new listings, IPOs, and ad-hoc data requests.

2. Content Management and Research Support:

Syndicating research content from public sources such as exchange filings, broker reports, podcasts, articles.

Ensure the accuracy of machine-generated summaries for client communication.

3. Sales and Finance Support:

Assist in CRM tasks such as Hubspot deal creation, sales form completion, and tracking updates across sales cycles.

Review invoices and support financial operations like processing payments to data vendors.

4. Data Analysis and Reporting:

Analyse and process operational and research data to generate actionable insights.

Collaborate with teams to identify trends, optimize processes, and improve workflows.

Key Learning Opportunities

• Develop proficiency in data validation, and management techniques.
• Gain practical knowledge of CRM tools (e.g., Hubspot) and financial reporting systems.
• Learn to analyse and publish research content while enhancing attention to detail.
• Build foundational skills in financial and operational data handling.

Requirements

• Singapore Citizenship
• Graduated from a polytechnic or completed National Service within 2 years from the start date of hire.
• Able to commit to an employment period of 12 months.
• Able to start work in March 2025.
• Diploma in Finance, Business, Data Analytics, or a related field.
• Strong attention to detail and ability to manage repetitive tasks with accuracy.
• Proficiency in Microsoft Excel and Google Sheets; familiarity with CRM platforms like Hubspot is a plus.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities.
• Willingness to work flexible hours (early mornings may be required for specific tasks).

Why Join Us?

• Hands-on experience in a dynamic financial technology company.
• Comprehensive mentorship and skill development opportunities.
• Exposure to data analytics and operational tools used in the finance industry.
• Opportunity to contribute to impactful projects and build a strong career foundation.

- Content Creation: Write and update content for the website, social media, and newsletters.

- Website Management: Assist in updating website content, ensuring it is aligned with current marketing campaigns and compliant with branding guidelines. Support website performance tracking, recommending content or design enhancements based on analytics.

- Digital Marketing: Help with social media posts, email campaigns etc. Help with content scheduling, optimizing posting times, and tracking campaign performance.

- Customer Experience & Marketing Strategy : Assist in developing strategies to improve customer experience and support marketing planning.

Requirement

Strong in content and writing

About us

Indicia Worldwide is an insight and technology-led communications agency with global production expertise.

Why we exist: we create new value

At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually-beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.

Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.

We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.

As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.

We believe in what we do. We believe this proposition makes us unique. We have the capacity to redefine the way marketing is activated for our clients across the globe. Now, and well into the future.

The output: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.

Purpose of the role

As an Account Executive, you will work alongside Account Managers and Account Directors on a wide range of briefs, which, depending on the client, may cover data, creativity and technology.

The key responsibilities of the role include:

• Managing projects from initial briefing to delivery of agreed deliverables
• Being responsible for ensuring that all administrative requirements are met – this may include creating and updating cost estimates, timing plans, contact reports, invoicing, financial forecasts and reconciliation reports
• Ensuring and measuring the profitability of projects which you lead on
• Ensuring that all relevant members of the agency team are aware of your project, strategy, and deliverables and that they are all aligned
• Ensuring that the client experience is excellent across our diverse services
• Maintaining clear communication with clients to agree on deliverables and manage multiple projects from start to finish

Skills, knowledge, experience and exposure

• Excellent communication and interpersonal skills
• Educated to degree level and/or relevant experience
• Good understanding of the fundamentals of marketing practice
• Ability to juggle multiple projects ensuring delivery on time/budget and exceeding client expectations
• Excellent attention to detail, organised and deadline driven
• Proficient in Word and Excel
• Excellent PowerPoint skills – formatting, pagination, proofing, and copy writing
• Able to take a brief to collate and produce written materials such as proposals, reports and reviews
• Passion and enthusiasm for solving clients' challenges with insight, ideas and innovation
• Confident in collaborating with both internal and client teams at different levels of seniority
• Excellent communicator and confident presenter
• Strong teamwork and collaboration skills

Mindset to navigate the role

• Drive to deliver excellent work (personally and as part of a team)
• Ambition to learn and develop in your role from others around you
• Displaying determination and resilience to deliver the best possible output
• Taking responsibility for tasks given to you and ensuring they’re always done to the best possible standard
• Wanting to inspire team members by your work and your input
• Excellent communicator and confident presenter
• Team working and collaboration is crucial to the role

The softer skills that we believe, will help you thrive in this role

• You will be ambitious
• You will be easy to work alongside, pro-active, fast paced and positive. You will thrive on interactions with your colleagues and clients. You’ll be service driven; understanding that delighting our clients is key.
• With excellent communication skills and the ability to build rapport with colleagues and customers alike, you will enjoy a varied role and will manage the changing priorities within your workload with ease. You’re at your best in a busy, sometimes demanding, commercial environment – you’ll bring a positive outlook, lots of energy and initiative.
• You will be a clear thinker; highly organised and methodical with fantastic attention to detail.

Role Requirements

• Whilst the contracted hours for the role are 9.00am to 5:30pm, Mon – Fri, the global nature of the business requires that some meetings and engagements will happen outside of these hours.
• You will be expected to join and contribute to meetings (in person and remotely) with internal and external stakeholders.
• As well as regular time in the office (2+ days per week), you’ll be expected to travel to other locations, such as client offices or partner locations.
• The Account Executive will be expected to attend regular 1:1’s with their direct line manager to provide meaningful and useful updates, all the while being able to discuss other topics openly.

We are an equal opportunities employer and as such, will make any reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.