Job Description

• IBM FileNet Content manager 5.5 setup and administration
• IBM Content Navigator 3 setup and administration
• High Availability Installation and setup
• IBM FileNet Content Engine 4.5 setup and administration
• Migration exp FileNet old version to CPE 5.5.x.

Good to have skills.

• WebSphere Application Servers

• SSO setup

• RDBMS MS Server/ DB2 & Oracle 11g, 19c

EA Number: 11C4879

• Singapore Based (Admiralty)
• 5 days Mon to Fri 9am to 6pm
• Salary : Up to 10k
• Degree / Diploma in Electronic Engineering; Senior and Staff level with at least 5 years experience in related field.
• Career Progression Opportunities

Responsibilities:

• Design with Customer support innovative package based on technologies for Semiconductor Power Applications using IGBT, GaN, SiC and Si Mosfet devices with device driver integration where reasonable
• Perform design rule checks (DRC) and edit data to comply with manufacturing guidelines. (DFM)
• Identify limitations of the design and suggest improvements to meet DFM for new products. Provide feedback on process critical dimensions and product features.
• Itemize and correspond to design Issues with customers.
• Perform Package layout, identifying stackup specifications as appropriate and prepare designs for production
• Identify and lead any prototype work required in early design stage to verify use of new technology or concepts in product or process design to reduce risk and improve profitability.
• Recommend new design concepts and validate the concept feasibility using thermal/electrical modelling
• Perform package reliability test according to the Semi standard specifications to ensure and improve the package robustness according to the mission profile defined by the customer or by application.
• Follow the customer characterization and qualification of the power package
• Provide technical support to process engineers to evaluate and provide strategy for advanced processing / implementation of product packaging

Requirements:

• Degree / Diploma in Electronic Engineering or equivalent
• Good engineering foundation and technical knowledge
• PCB / Substrate manufacturing knowledge
• 2D and 3D design know-how ( AutoDesk preferred )
• Background on semiconductor packaging and assembly processes
• Knowledge with semiconductor power packaging assembly (interconnection, epoxy encapsulation, thermal dissipation, electrical impedance)
• Must be willing to travel both international and domestic as required to remote plants, facilities, customers or suppliers.
• Senior and Staff level with at least 5 years experience in related field.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Admin cum Accounts Assistant

Salary range: Up to $2800

Working days: Monday to Friday

Working hours: 9am - 6pm

Working Location: Mandai Estate - Kranji / Yew Tee

Job Description

• Manage and organize the office's filing systems, both electronic and physical.
• Handle daily administrative tasks including answering calls, and managing email correspondence.
• Liaise with customers and suppliers
• Prepare invoices, Sales Order & Purchase Order
• Data entry and verify delivery related documents
• Follow up with outstanding payment
• Other adhoc duties as assigned
• Provide support for HR matters and other Administrative Works Task

Requirement

• Willing to work at Mandai Estate area

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

We are seeking a seasoned Head of HR & Admin to lead and inspire our HR and Admin teams across Singapore and Indonesia. This role reports directly to the Regional Head of HR and indirectly to the MD, making it a unique and pivotal position within our organization. We're looking for a strategic, results-driven leader who can align HR strategies with our business goals, foster a high-performance culture, and enhance employee engagement and operational excellence.

Position Title: Head of HR & Admin
Reports To: Regional HR HEAD, Indirect - MD
Location: Singapore & Indonesia
Team Size: 3 direct reports; oversight of teams in both locations

Overview

The Head of HR & Admin leads the HR function for Singapore and Indonesia, aligning human resources strategies with business objectives to drive employee engagement and organizational effectiveness. The role encompasses recruitment, employee lifecycle management, training, compliance, office administration, and ensuring adherence to local laws and corporate guidelines.

Key Responsibilities

Strategic Leadership

Implement local HR strategies that align with global objectives.
Establish HR department accountabilities including talent acquisition, training, benefits, career development, and succession planning.
Forecast labor costs and other HR requirements to support business growth.
Drive organizational design initiatives to sustain a High-Performance Organization (HPO).
Operational Management

Lead an integrated HR and Admin team in Singapore and oversee the HR team in Indonesia.
Oversee recruitment, onboarding, training, performance management, and employee development.
Ensure effective implementation of health, wellness, safety, and office management programs.
Serve as a business partner for internal stakeholders, promoting customer and partner orientation.
Enhance employer branding and employee retention through targeted initiatives.
Compliance and Risk Management

Maintain compliance with local laws and internal policies.
Work with regional HR functions to align local practices with global standards.
Oversee safety and occupational health measures.
Transformation and Change Management

Facilitate organizational and cultural transformation to uphold a high-performance culture.
Lead HR projects and initiatives to drive continuous improvement.
Leadership and Talent Development

Provide strategic HR support to management, identifying and nurturing talent across entities.
Motivate and mentor teams, fostering an environment of continuous learning and growth.
Project Management

Manage HR and organizational projects, ensuring timely and efficient outcomes.
Professional Development

Stay updated on industry trends and developments through conferences and continued learning.
Key Interactions

Internal Interfaces: Sales/business associates, Regional Internal Audit, Tax/Treasury, IT, Financial Services, and other regional teams.
External Interfaces: Recruitment agencies, payroll and tax advisors, HR consultants, training vendors, local regulatory authorities.

Qualifications and Experience

Education: Bachelor's degree in Human Resources Management or equivalent.
Experience: Minimum 10 years in managerial HR roles within multinational environments, with experience in the automotive, financial, or mobility sectors preferred.
Skills: Excellent communication, leadership, strategic thinking, stakeholder management, and change management skills. Ability to work across cultures and lead distributed teams effectively.
Attributes: Self-motivated, resilient, forward-thinking, capable of operative and strategic work, and adept at motivating teams.

If this sounds like you and you'd like to learn more, please contact Komal Mehta at [email protected]

• Singapore Based (Tuas, transport provided in west MRT station / Transport allowance $120 if possess own transport)
• Monday to Friday (8am to 5pm), Saturday 8am to 12pm
• Salary: $2400 to $2700
• Diploma in Chemistry/Chemical Process Technology; Entry level are welcome.
• Career Progression Opportunities

Requirements

• Diploma in Chemistry/Chemical Process Technology
  Entry level are welcome
• Experience in handling of analytical instruments and AAS

Job scope:

• Carry out analytical testing of incoming, in-process, outgoing materials including
• by products in accordance to SOP in a timely manner
• Issuance of Certificate of Analysis and sample retention management
• Perform basic calibration and maintenance of equipment
• Ensure proper documentations of results, equipment and consumables
• Implement 5S and ensure a safe working environment

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Singapore Based (Kranji / Yew Tee)
• 5 days Mon to Fri 8am to 6pm
• Salary range: Up to $3300
• NITEC (Electrical Engineering / Electrical Technology/ Electronic / IT ) or work- related experience; Class 3 driving license would be advantageous.
• Career Progression Opportunities

Job Description

• Install, repair, test & commission cable systems (voice/data/fibre optics)
• Performs termination and testing of new cabling
• Prepare / Install cable pathways & supports
• Assist in the preparation of tools & materials used for daily work assignments
• Troubleshoot cabling system issues & perform repairs & maintenance
• Assist co-workers with installation & routine maintenance of structured cabling systems
• Work closely with client to manage schedule operations of assigned duties.

Requirements

• NITEC (Electrical Engineering / Electrical Technology/ Electronic / IT ) or work- related experience
• Class 3 driving license would be advantageous

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Preparation and submission of necessary documents (clearance form, Change
• Request form and others) to carry out the work
• Other assigned ad-hoc project administrative tasks
• Administrative duties
• Help to set up project meetings
• Handle the minute-taking at meetings
• Keep track of budgets and project expenditures
• Assist with planning
• Keep the project calendar up to date
• Track projects
• Offer suggestions to improve efficiencies
• Assist in quotations and invoicing
• Maintain compliance regulations
• Assess employee performance
• Hire contractors

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

The Senior Analyst, Commercial Data & Analytics is data and analytics professional with strong data management and process execution skills that meet business objectives. This role overseeing the development and management related to data collection/ acquisition, prioritizing, and utilization of data related to commercial activities within the organization. The manager plays critical role in bridging gap between the technical and business aspects of data product development.

He/she will report into the Director Regional Business Process.

Be part of something bigger!

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics, and the delivery of care. We have over 65,000 employees and a presence in every country around the world to address some of the most challenging global health issues.

Job Description

If you are a data professional who is looking to work in a company that is passionately focused on Advancing the World of Health, we want to hear from you.

The responsibilities of this role are as follows:

• Leads the generation, curation and the data acquisition process for the data that supports the platform marketing investment.
• Attain required expertise in all databases that house data for the sales & marketing platform (SAP, SFDC, PIM, VeeVa are examples)
• Attain a thorough knowledge of all BD processes for governing marketing data.
• Collaborating closely with cross functional users such as Sales, Marketing. Commercial Excellence and IT to understand data requirements, identifying opportunities to improve data collection process, data quality and analytical capabilities to drive business growth and efficiency.
• Partner with TGS for evaluation of innovative technologies and tools for data management and visualization
• Ensures quality, reliability & Data Mesh policy compliance.
• Responsible for documenting Data Products, business rules and training materials through the Marketplace
• Lead / Co lead and acting as subject matter expert for Master Data Management Tool (Tool that house data) implementation initiative
• Any other task assigns to support region business project / initiative as assigned.

The Skills and Behaviors required for this role are as follows:

• Ability to recognize process improvement opportunities around data generation, entry and curation and elevate those opportunities to data management.
• Understanding of data concepts, including data types, structure, and analytics techniques
• Familiarity with relevant tools and technologies for data analysis, visualization, and product development
• Understanding the methodologies used to manage and execute projects (Agile and Scrum Methodologies)
• Ability to complete defined tasks autonomously with diligence and work accuracy.
• Powerful sense of personal accountability to achieve goals.

Collaboration:

• Works cross-functionally across the organization to ensure user experience of our on-line catalog and other sources of product information is “best in class.”
• Collaborate with key stakeholders to gather input for the product marketing data.
• Work with other data stewards and data governance professionals from other departments and functions within the organization and represent the interests of platform marketing.

Key Qualifications & Experience:

• Bachelor’s Degree in Business Marketing, Data Analytics or Technology relevant discipline
• Strong experience within a data environment and a clear passion for data
• Preferred -- Minimum 5 years of experience managing data assets and/or business/ functional operational knowledge.
• Industry experience in biotech, pharma, or health tech/digital health is preferred but not required.
• Familiar with technology tool support business/ data management operation (e.g., SAP, Analytics tool, Sales Force, PIM) and Product Management tool (e.g., JIRA) and data pipeline process will be added advantage.
• Project Management experience and Six Sigma preferred
• Good command of English, and other relevant language preferred (Chinese, Japanese or Korean)
• Good teamwork attitude and ability to work with ambiguity.

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, gender, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/career

Primary Work Location

SGP The Strategy

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

The regional marketing manager is responsible for the development of strategic marketing plans for the assigned business units in CASAJ region. This role will also be responsible for implementing global marketing campaigns within the CASAJ region. The role requires strong collaboration between internal stakeholders as well as key opinion leaders to develop and execute product launches. This individual will have responsibility for managing all aspects of marketing including new product launches, advertising, promotions, sales meetings, trade shows, clinical events and educational symposia. He/She must demonstrate excellent communication skills, both written and verbal, along with the ability to interact effectively with cross-functional teams.

Responsibilities

• Work closely with commercial team on pricing strategy & implementation
• Conduct regular review on competitive landscape and price sensitivity of our customers
• Lead customer facing activities such as promotional events, medical education sessions etc.
• Provide technical support to field sales team through training sessions and webinars
• Coordinate participation in conferences, tradeshows and other industry events
• Assist with establishing partnerships with KOLs, academic institutions, patient advocacy groups, etc.
• Develop content for publications, presentations and other collaterals
• Support the creation of marketing materials, websites, social media, print ads, emails, direct mail pieces, brochures, posters, flyers, banners, signs, displays, digital media, packaging, and other items related to marketing
• Ensure compliance with local regulations

Qualifications

• Bachelor’s degree or equivalent in Life Sciences, Business Administration, Marketing, or related field preferred
• At least 5 years of relevant experience required
• Experience working in medical device industry preferred
• Proven track record of successful project management
• Excellent interpersonal, organizational, presentation, and problem solving skills
• Ability to travel up to 75% of time
• Strong analytical and critical thinking skills
• Ability to communicate complex concepts to others who may not fully understand them
• Strong attention to detail and accuracy

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Primary Work Location

SGP The Strategy

Purpose of Role:

Practice group aligned Legal Secretarial support to fee earners to deliver:

• Optimum client service
• Proactive suppor
• Realisation of firm-wide strategy, Purpose and business plans
• Continuous improvement
• Commitment to continuous professional development
• Industry expertise

Support may need to be provided to staff from more than one business unit and numbers and content of the group may change from time to time to reflect the current structure of the Firm.

This position is responsible for providing pro-active secretarial and administrative support to the lawyers of the firm in relation to both billable and non-billable work. It is important that secretarial services are delivered to the business in a manner consistent with the increasingly competitive environment in which the firm operates. This role is intended to embrace a team-working approach, collaborating with lawyers and other members of the support staff to fulfil the needs of the business.

Key Responsibilities:

1. Service Delivery

• Responsible for end-to-end service delivery
• Proactively manage and co-ordinate meetings, appointments and travel
• Manage fee earner communications
• Be aware of the firm’s risk policies and ensure new clients are onboarded in line with them
• Develop and maintain an understanding of the firm’s strategy and sector focus
• Build strong relationships with key stakeholders (assigned fee earners, partners and business operations colleagues)
• Provide support to other functions as and when required including covering Reception
• Support other ad-hoc requests from fee earners if required, such as:

1. Actively contribute to client service initiatives
2. Assist with matter management to maximise cost recovery
3. Attend stakeholder meetings and take ownership of assigned tasks, duties, and outcomes, and
4. Actively use and promote the correct use of firm wide resources

2. Business Development

• Work with fee earners to edit bids, tenders, proposal documents, team sheets, brochures and client briefing documents
• Work with fee earners to manage credentials database (i.e. add new matters that have been won) (training available from the Business Development team)
• Assist fee earners to update CVs, including those used in bids/proposals and online version used on the firm’s website (training available from the Business Development team)
• Effectively use the firm’s CRM system (Interaction) to add and amend fee earners’ client and contact data (training available from the Business Development team)
• Work in collaboration with fee earners and the Business Development team as required to provide support for in-person client events
• Support other ad-hoc requests from fee earners if required, such as:

1. Build and maintain effective relationships with the firm’s clients and their internal teams and developing knowledge of the Group's clients and their business
2. Research clients, potential clients and new business initiatives or opportunities at the discretion of the fee earners
3. Proactively identify and assist with business development opportunities

3. Project Management

• Open client files (including completing conflict searches and money laundering checks in conjunction with lawyers), prepare client engagement letters, collate all the relevant information required for file opening and maintain client files on a day-to-day basis (including filing where required)
• Manage production of documents (produced in-house and externally), coordinate changes made including taking responsibility for the consistency of those documents (e.g. formatting, numbering, CompareDocs, etc), utilise the DP as and when necessary
• Transcribe, edit and amend legal and other documents including marketing presentations and materials. Convert, compare, copy type and proofread the same as necessary, ensuring that documents comply with house style
• Assist lawyers with the billing process and ensuring timely submission of bills, including drawing up pre-bills, editing of narratives, preparing cover letters/emails and finalizing bills
• Prepare and submit lawyers' expenses in accordance with the firm's policies and follow up on authorisations
• Undertake regular reviews of files and documents to ensure all non-active files and documents are archived/stored off-site

4. Innovation

• Have an innovative mindset and propose improvements to service delivery
• Proactively respond to priorities of the assigned practice group(s)
• Be committed to continuous improvement

Key Capabilities, Knowledge and Experience:

• Ability to work autonomously and also be a team player
• Displays resilience and can work under pressure
• Has high level of influence
• Driven and proactive
• Earns respect and trust
• Critical thinking and time management
• Maintains confidentiality
• Undertakes self-analysis and evaluation
• Strong personal brand supporting the Firm’s values
• Punctual
• Excellent communication and inter-personal skills (oral and written)
• Educated to diploma level standard or equivalent
• Professional certification in secretarial field
• Previous experience in a similar role within a professional services environment
• Excellent written and verbal skills in English

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Atleast A levels or Diploma

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

(SAP HANA & B1(Business One) Functional Consultant )

Proficient in SAP HANA & SAP B1 (business one)

• Strong in communication in English, managing stakeholders expectations

• Strong in full implementation, end to end cycle, business requirement gatherings

• Min 5years experience in SAP HANA & SAP B1

• Preferable: have financial domain industry

Languages are key to our mission of bringing the world closer together. The Meta family of apps is currently available in 100+ languages and we are adding many more. ~90% of people already use our products from outside of North America and we continue to expand internationally.

As Language Manager for the Vietnamese speaking market, you will be involved in ensuring that we deliver a great user experience to our international audience through high quality translations. As we work closely with team members in remote offices and regional stakeholders, it is very important that the candidate be comfortable working with remote teams across different time zones.

Responsibilities

• Reviewing, editing and/or translating high visibility UI content and high priority long form content of Meta family of apps and other core experiences in English-to-Vietnamese
• Performing localization screenshot testing to identify linguistic and functional issues
• Working closely with product teams and performing hands-on linguistic testing on web and mobile devices
• Collaborating with the Localization Program Management team to support product launches and drive the efforts to ensure end to end linguistic quality during the product launch cycles
• Driving product and/or vertical-specific language quality initiatives
• Collaborating with the Vendor Management team to select new translation vendors, drive vendor-probation, and support their ramp-up
• Closely monitoring vendor translation quality through our quality framework and managing translation vendors' performance when needed
• Driving or supporting cross-functional and/or team level quality framework at scale
• Building and scaling stakeholder education programs for internal cross-functional partners and external vendors to ensure language quality from end to end
• Maintaining the localization glossaries, style guides, and TMs (Translation Memory) for owned content
• keeping them up-to-date and audience appropriate
• Working closely with the in-country stakeholders to deliver market appropriate translation
• Performing other linguistic tasks as needed
• Traveling domestically or internationally to other Meta offices and/or business sites as needed

Minimum Qualifications

• Vietnamese language is required to communicate efficiently with our translation vendor teams, cross-functional teams, and occasionally, with our end-users in Vietnam.
• 3+ years of experience in English-to-Vietnamese translation, product UI localization, linguistic reviews and translation quality management is required for monitoring the Vietnamese translation quality for all our products, and making appropriate decisions for necessary changes to improve it.
• Experience in creating and/or maintaining linguistic assets for Vietnamese translation (e.g. terminology, style guides etc.) is required for being able to guide our translation vendor teams and reviewers in ensuring consistency, accuracy and appropriateness of Vietnamese translation on the Meta family of apps.
• Knowledge of Vietnamese culture, society and current trends is required to ensure that the tone and style of our Vietnamese translation is appropriate for millions of our end-users who are in vietnam.
• Knowledge of linguistic and cultural diversity of Vietnam is required to ensure that our Vietnamese translation is inclusive of and appropriate for all our end-users in every region of Vietnam.
• Familiarity with CAT tools is required in order to perform the day-to-day work of translation and linguistic reviews.
• Experience in localization of online and mobile products from English to Vietnamese is required to understand & detect the language-specific issues in product localization, and fix them by applying the right solutions.
• Cross-functional experience working with engineers, product teams, regional stakeholders or clients is required to work effectively with cross-functional teams within Meta, and to help them detect and resolve language-specific issues in Vietnamese.

Preferred Qualifications

• Experience in localization of gaming content
• Experience in localization program and/or project management
• Experience in digital marketing
• Experience in hardware localization and testing
• Experience in AR, VR, smart home devices, or related technologies

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

The Solution Architect will be responsible for the design and thought leadership throughout the full life cycle of a customer's journey. The individual will have the opportunity to be engaged from pre-sales activities focusing on the development of leads, initial scoping, high level solution designing, estimation and statement of work generation. Then within the delivery phase you will work closely with our delivery teams to bridge the gap between the high level solution design and low level solution design.  Supporting the delivery implementation, providing guidance and leadership. Besides the customer engagements you will look to use your experience and that of the large Solution team in assisting in the creation and design of our next generation of products and services, allowing you to develop truly impactful solutions which you will help to take to market working with internal teams and partners.

Job Requirements

• Pre Sales Activities: Work with the Sales and Delivery Team to support the development of leads, estimates, resource planning, ultimately resulting in the production of a statement of work for the customer. 
• Solution Design: Creation of the high and low level designs and architecting systems in a cloud native fashion on any of the 3 major cloud providers (AWS, GCP, Azure). Provide review and quality assurance across the team’s output. 
• Collaborate with delivery: Work with the DevOps, Data Engineering and Application Development delivery teams to bridge the gap between the solution designs ensuring that delivery of the solutions are inline with the requirements of the customers. 
• Solution Development: Taking insight and feedback from Sales, Client Partners and industry to develop new solutions and products which will help benefit our customers. Then working with the engineering teams and in collaboration design and delivering these new solutions which can be taken to market. 
• Data Solutions Subject Matter Expert: Act as an authoritative source for both internal and external queries in the space of “Data Solutions” focusing on  Data Migrations, ETL Pipelines, Data Modelling and AI/ML practices.
• Continuous Learning: Set aside the time to develop skills and knowledge to broaden your experience and understanding of the Cloud and Data space. Work to share this knowledge internally and externally through evangelism, utilizing different forums and mediums, 

ENSURE TIMELY REQUISITION OF INVENTORY AND STOCK CONTROL FOR STATIONERY AND SUPPLIES FOR THE DEPARTMENT 

• Handle requisition, inventory and stock control for stationery and supplies for department  
• Process all purchase requisitions and verify invoices  
• Ensure timely delivery of inventory and stationery 
• Requisite and process order for water cooler  
• Coordinate toner order and servicing of photocopier  
• Assist to request user ID for newcomers and deactivate user ID for staff who resign 

ADMINISTRATION AND MISCELLANEOUS DUTIES  

• Monitor and upkeep all maintenance items including renewal of contract/agreement  
• Maintain and update all colleagues personnel records 
• Monitor and update colleagues PHs, annual and medical leave records  
• Manage Petty Cash, Casual Labour and Expense payments and records  
• Process all purchase requisitions and verify invoices  
• Maintaining and updating of Department’s Time and Attendance records 
• Carry out any other duties as and when assigned by the Management of the Hotel and department 

INVOLVEMENT AS A MEMBER OF THE GUEST SERVICES TEAM 

• General knowledge of Front Office Operations  
• Familiar with T&C policies and procedures  
• Familiar with Labour Laws in accordance to the Government guidelines  
• Hands-on knowledge of Windows and its relevant programs  
• Knowledge of inventory and stock control  
• To handle any projects or assignments given from time to time 

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct
• Monitor campaign delivery and reconcile any under deliveries
• Assist with auditing process across specific client base
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments
• Prepare CI for all mediums and help Planners manage all material submission timelines
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Role/Programme:

As an Analytics Intern you’ll join us for 6 months in June/July 2025, and you’ll be onboarded within your team and learn the basics of being a Wiser. This is an exciting opportunity to kick start your career and make a meaningful impact.

In this role, you will:

• You’ll help us take Wise to the next level as we scale to impact 100’s of millions more customers

• You'll help analysing data that helps us prioritise the most customer significant changes in the product

• Participate in building the best products for our customers

• You will have flexibility in how and where you work. We understand everyone needs a little something different - so we’ll do our best to make it happen, but we recommend coming to the office as much as possible during your internship!

• Truly contribute to our product through your ideas, knowledge and self-starting attitude 

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Value-Added Services) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their value-added services and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will be exposed to a broad range of product and commercial legal work, supporting regulatory reviews and commercial negotiations in the areas of value added services, including digital/tech partnerships, acceptance solutions, and other financial/technology products and services.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have a good working knowledge of laws and regulations applicable to financial, digital and payments services, including payments/FI licensing, data privacy and outsourcing regulatory regimes in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading regulatory reviews and contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.  You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Be the lead counsel driving commercial negotiations on both the supply side as well as the client facing side.
• Assist with regulatory consultations/compliance with regulations across the region as applicable to existing or new Visa products/initiatives.
• Assist with regulatory issues relating to products, services or functions.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders while enabling our business to innovate and push across new frontiers (particularly in the fast-evolving global payments industry).

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary

The Visa Asia Pacific Legal team manages Visa's legal affairs in the Asia Pacific region. Our team provides advice and services to ensure business goals are successfully met and that Visa's brand and reputation are protected while minimizing legal liability and regulatory risk. Our vision entails each legal professional living the guiding principles to be a proactive partner who never loses sight of his/her responsibility to protect the company.

What a Senior Associate Counsel (Commercial and Money Movement Solutions) Asia Pacific in Legal does at Visa:

The position is for a highly motivated and skilled attorney to join Visa's growing legal team. You will be a key regulatory and commercial legal lead supporting the Visa business teams as they expand their commercial and money movement solutions, licensing footprint, and product offerings to enhance value for traditional bank/FI clients as well as develop new clients/partners/business streams in the evolving payment ecosystem. You will focus on supporting regulatory reviews, licensing applications and commercial negotiations in the areas of new money movement flows, innovative commercial products, value added services, and other financial/technology products.

You will report to the Vice President Legal (Asia Pacific) and will be expected to work closely and in collaboration with Visa lawyers across geographies and functional support areas, including the Visa lawyers in from the US headquarters and other international offices.

You should have both solid technical knowledge as well as practical experience in banking/financial institution regulatory regimes (with a focus on, but not limited to, licensing and outsourcing regimes), in Singapore (and preferably, in addition, other jurisdictions in the Asia Pacific) and have experience in conducting and leading contractual negotiations.  You should also be well versed in commercial, technology and IP laws, and be able to apply this experience to your role in Visa by being a sound and practical legal advisor to the business.   You must have excellent risk judgment and analytical capability, and be a strong and efficient communicator, with the ability to juggle multiple priorities in a fast paced and challenging, but rewarding, environment. 

In this role, you are expected to:

• Advise on local and cross-border regulatory compliance issues concerning regulations across the Asia Pacific region as applicable to existing or new Visa products/initiatives (including FI licensing, outsourcing, payments and open data regulations).
• Advise on local and cross-border regulatory issues across the Asia Pacific region relating to new products services or functions, particularly in relation to the integration of new money movement flows/commercial solutions and products.  
• Assist with in-flight and new-to-market licensing applications, working with in-market legal colleagues and external counsel, to advise on regulatory, compliance, safeguarding, marketing, structural and other strategic licensing issues.
• Assist on engagement with regulators in relation to existing licensed entities and pending license application, as well as respond to regulatory enquiries on existing or new business activities, or product initiatives.
• Be the lead counsel driving commercial negotiations on both the client facing as well as supply side, including with banking / payment service intermediary partners and vendors/suppliers.
• Draft, negotiate and drive to completion complex commercial, technology, or strategic partnership agreements in support of business objectives.
• Provide advice and guidance to business and product teams regarding deal structures and key risks and proactively identify and resolve legal issues/risks.
• Travel internationally as needed.
• Possess strong inter-personal skills including the ability to communicate complex legal issues (and relevant solutions/recommendations), clearly and practically to the business.

Why this is important to Visa

The Senior Associate Counsel will play a key role as a trusted advisor to our commercial money movement solutions and products businesses that represent some of the most important pillars of Visa’s future growth and strategy. This role is critical in enabling our business to innovate and push across new frontiers (particularly in terms of cross-border money movement capabilities, licensing footprint and fast-evolving technology products), while ensuring that both supply and client facing contracts and negotiations are managed efficiently with relevant stakeholders.

The Senior Associate Counsel can look forward to being a key representative of a high performing Legal team in advising and managing projects that drive innovation and development within the payments industry.

Projects you will be a part of:

You will be a member of a regional legal team that works at the cutting edge of new payment technologies, innovation and the fintech industry in an increasingly regulated environment, which brings unique and novel challenges in the commercial/technology law space

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As a Business Continuity Management (BCM) Consultant, you will be involved in developing, implementing, and maintaining Business Continuity (BC) and Disaster Recovery (DR) programs for the Data Centre. This role requires a proactive professional capable of analyzing risks, creating response strategies, and collaborating with cross-functional teams to ensure organizational resilience in the face of potential disruptions.

What will you do?

• Implement and manage Business Continuity and Disaster Recovery frameworks and infrastructure services complying to BCM standards and best practices.
• Lead the support team members that are key to the successful delivery of the services.
• Manage change to service projects’ scope and schedule to maintain customer satisfaction.
• Understand clients’ business environment and challenges. Applies knowledge to address clients’ issues.
• Apply information gathering methods, tools and techniques, which are appropriate to the information required and sources available e.g. focus groups, structured interviews, design of questionnaires/surveys, observation, statistical analysis, etc.
• Observe and analyse information to identify trends and issues, identifies root causes to problems, employs structured approaches to generate ideas, evaluates and selects actions. Recommends courses of action that are supported by sound rationale, objective facts and research.
• Craft clear, well organised reports/messages/papers and bringing out the value to the customer.
• Manage customer relationship during the projects deliveries through strong governance and communications skills.
• Provide pre-sales support for Request For Proposals by sizing delivery cost, writing of proposals, customized response for bid questions and presentation on Service Projects Implementation to potential customers.
• Ensure that customer projects are completed to a high quality and to the customer’s satisfaction.
• Manage and maintains Recovery Centre’s certifications and audits requirements.

Team Summary

The Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development, and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

Client Contract Management (CCM) team supports Visa’s global strategy by managing the governance and contracting process of client contracts (from draft development and negotiation through to securing internal approvals, execution, auditing and reporting).

What a Contract Analyst, Client Contract Management does at Visa:

This role is an individual contributor within the AP CCM team based in Singapore office. The ideal candidate will be self-directed, analytical and a strategic thinker.

• Serve as the key CCM contract owner for the assigned markets in managing and facilitating client contract administration process which includes reviewing and processing contract requests, contract drafting, stakeholders’ approvals, contract issuance, and execution within agreed Service-Level Objectives (SLOs).
• Liaise with various stakeholders including Account Executives, Products, Legal, Finance, Audit etc to ensure that contracts are developed and approved consistently and promptly in accordance with relevant policies and procedures.
• Manage post-contract administration activities including and not limited to distribution of contract information to all necessary stakeholders, handling of hardcopies, contracts filing, database management, audit enquiries, and other post-execution activities.
• Maintain accurate and timely records and documents associated with all contracts for management reporting, capacity planning, as well as for audit purpose.
• Identify and implement process improvements for assigned markets and / or contract types, and provide value-add services to our stakeholders and business partners.
• Participate in special assignments and providing ad-hoc support and reporting as required, including but not limited to supporting other regions’ colleagues as needed.

Why this is important to Visa

The Contract Analyst is a subject matter expert in managing and administering client contracting process, from contract drafting request through to executed contract distribution, by working with various stakeholders of all levels. Subjected to audit reviews, Contract Analyst, as part of CCM team, ensures designated contracts are aligned with business processes and controls established by various Visa corporate policies and compliant with industry-specific rules and regulations, while continually looking for opportunities to optimize such process and controls.

Projects you will be a part of:

As part of the CCM team, you will get the opportunity to work on strategically important projects for Visa in addition to the core responsibilities of a Contract Analyst. This includes, but not limited to:

• Collaborating with our stakeholders including other region CCM colleagues, Legal, Finance, Sales, Products, Client Services etc, continuously looking for opportunities to optimize CCM processes and workflow to drive process improvements and efficiency;
• Participate in special assignments and providing ad-hoc support and reporting as required, including supporting other regions’ colleagues as needed.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Team Summary
The Sellers & Co-Brand team is responsible for growing business with Regional Sellers and related third parties in Asia Pacific markets.  Visa has reinforced its focus on the growth of the seller side ecosystem by developing partnerships, enhancing market investments and having the right talent to execute directly with our regional seller clients.
The role is based in the Singapore Market Support Centre and will report to the VP, Head of Regional Sellers and Co Brand.  

What a Senior Director, Global Regional Sellers does at Visa:

• Accountable for delivering on sales, AANR and Net Revenue targets for designated seller accounts.
• Manage the client's vision and strategy on Visa payments products.
• Create and implement innovative solutions that drive the client’s strategic priorities.
• Demonstrate leadership in setting the regional strategy for the seller clients in association with internal Visa stakeholders and the client’s regional executive team.
• Ensure the client sees Visa as critical partner in meeting their business objectives.
• Manage initiatives that deliver revenue and profitability for Visa.
• Cultivate meaningful relationships with executive and senior management contacts within our clients on the seller side.
• Influence client preference for Visa through business solutions, services, and brand strength.
• Lead internal Visa support areas in response to client requests and ensure delivery of risk, marketing, product, operations and innovation support.
• Present regular business and industry updates.
• Ensure positive client satisfaction results.

Why this is important to Visa:

This Senior Director, Global & Regional Sellers, Asia Pacific will own and be responsible for the delivery of significant sales and in year revenue targets. This role will be critical in identifying new regional partners and expanding relationships with our existing client base.

This position is available from January 2025 onwards.

This position analyses and supports the hotel’s results and performance in various revenue streams (Rooms, F&B, Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes.

Primary Responsibilities

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization.
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory, short-term sell strategies, Group / Convention arrivals, rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets.
• With direct leader’s guidance, works closely with different revenue streams to support achieving the budget and forecast expectations.

Involvement in Wider Job Function Actions / Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates, promotions, packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters, banners, e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Conducts and attends relevant meetings.
• Supports AccorHotels Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics, encompasses performance metrics, data standards, processes, policies, tools, training, best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms, Food & Beverage, Spa and Raffles Boutique.
• Performs any other duties and responsibilities that may be assigned.

This position is available from January 2025 onwards.

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

Key Responsibilities:

Account Management

• Oversees the entire process form loan submission to loan acceptance using a digital dashboard
• Identify, develop and lead engagements with prospective clients as well as key intermediaries in the industry
• Build and maintain strategic relationships with existing clients
• Update Unit Head on the Loan Submission on a weekly basis
• Handle all inbound new business and pre-loan acceptance queries on daily basis
• Cover the basic duties of the Business Development Managers when they are on off-site presentations
• Drive loan acceptance numbers by actively engaging business partners and clients

Working with internal and external partners

• Work closely with internal stakeholders (Credit Management, Credit Evaluations, Credit Ops, etc.) to facilitate the loan applications and deviations
• Plan and firm up joint appointments with business partners and clients
• Observe and suggest process improvements to drive the loan processing / loan disbursement numbers