About Sleek
Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.
We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.
We operate 3 business segments:
Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations.
Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service.
Business banking: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses.
Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset.
We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.
About the role
We are looking for a Principal Engineer that is excited about the below Mission and Outcomes over the next 6-12 months.
Mission: Work closely with product teams to translate our business vision into impactful technical solutions. Drive the alignment of product requirements with strategic goals, ensuring each feature not only meets user needs but also advances our core objectives. Be pivotal in bridging the gap between business aspirations and technical execution, tackling complex challenges, and setting the stage for an exceptional user experience. Shape the roadmap, influence design decisions, and empower our team to deliver innovative, high-quality solutions every day.
Outcomes:
- Limit issues on KYC through Onfido/Myinfo to <1% of all onboarded customers.
- Halve support tickets related to KYC onboarding by way of implementing an intuitive KYC flow and updating SOP with stakeholders.
- Ensure 100% of customers' identity is compliant and up-to-date in platform by automating regular due-diligence checks in line with risk profile.
- Review implementation of compliance flows related to information collection and validations, such as change of particulars, KYC invitations, address validations, and shareholder acceptance, ensuring that all information is accurate and certified.
To do this, you will have a minimum of 8 years experience as Fullstack Software Engineer or Software Architect and you will most likely be located in Singapore.
We are looking for a highly skilled Fullstack Engineer with a strong blend of technical expertise and business acumen. The ideal candidate will possess:
- A solid academic foundation, preferably from renowned universities.
- Proven experience working with leading organizations, demonstrating success in high-performing teams.
- Over 8 years of expertise in Fullstack Engineering, with in-depth knowledge of both front-end and back-end development.
- A demonstrated ability to translate technical skills into product-driven outcomes, creating significant business impact.
Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:
Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.
Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.
Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships.
Problem Solving: You’ll need to be able to think on your feet as this role requires you to identify, diagnose, and resolve production issues quickly, reducing downtime. You will leverage your strong infrastructure and development skills in post-incident reviews to find the underlying cause of failures and prevent future incidents.
User-centric: You understand the importance of system reliability and performance for both internal and external users and make sure users are heard before suggesting solutions. Our business relies on our platform availability and you need to be cognizant of your actions as it comes with great responsibility.
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work from home 5 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
