Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Working hours:

- 2 to 3 weekdays per week

- 4 to 6 hours shift

- $12 to $15 per hour

Job description:

- Managing admin work

- Basic proficiency in Canva and Microsoft excel/office

- Basic communication with clients via text/calls

- Handling marketing campaigns/ client

- Any other simple adhoc admin duties

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

Are you a motivated sales professional with a passion for the automotive industry? Join our team at Motor-East as a Corporate Sales Executive, where you will play a key role in expanding our business-to-business (B2B) sales for BYD cars.

Key Responsibilities:

• Actively seek out and engage with corporate clients to drive B2B sales.
• Develop and maintain strong relationships with customers in the car trade industry.
• Identify and pursue new business opportunities to meet and exceed sales targets.

Requirements:

• Proven experience in sales, preferably within the automotive industry.
• Strong negotiation and communication skills.
• Self-driven, with a hunter mentality to seek out new business opportunities.
• Have valid class 3 driving license
• Preferably own a car.

What We Offer:

• Competitive basic salary and sales incentives (no capping).
• Petrol/ Transport reimbursement.
• Opportunity to work with a leading brand in the electric vehicle market.
• Work-life balance with Monday to Friday, 09:00 to 18:00 schedule.
• Work location: Toa Payoh

If you're ready to accelerate your career with a dynamic company, apply now to join us!

Job Description：

• Formulate strategic plans to identify, target and clinch corporate clients
• Expand clientele base through active acquisition of new clients
• Draw up networking proposals customized to individual sector
• Liaison between client, designer and other parties leading up to the project, ensuring client’s requirements are met and exceeded
• Prepare sales and marketing materials
• Assist in organizing sales and marketing events
• Achieve and Deliver Sales Target
• Ensure all drawings and proposals are generated on time
• Support in all aspect of Sales activities
• Manage and maintain customer relationship
• Collate and evaluate customer feedback and highlighting customer complaints from customers for management analysis

Job Requirements：

• Minimum 3 years of working experience preferably sales experience in commercial office interior design or equivalent.
• Strong business acumen and analytical skills with ability to formulate sales and business development strategies
• Strong sense of ownership and are able to manage multiple deals in a pipeline end to end
• Strong communication skills with ability to build rapport with customers and gather market information
• Self-disciplined, able to meet ambitious customer visit targets and submit reports on time
• Team oriented character, able to achieve individually and contribute to team’s achievement.
• Active listening skills and proactive communication in verbal and written
• Excellent organizational skills to meet goals and set priorities
• Immediate available position

Kindly provide your details in resume:

• Photo
• Experience & Qualifications
• Current and Expected salaries
• Date availability / Notice duration

Project Lead D365 F&O

About the job:

As a D365 F&O Solution Architect with focus in Supply chain you will be instrumental in designing and implementing an end-to-end solution that will optimize and streamline the Supply chain process. Prerequisite will be to have in depth domain and product knowledge in Supply chain modules. Understanding of Retail and Manufacturing modules will be an added advantage. Important to apply advanced analytical skills, best industry practices and demonstrate the value add that the investment can bring to the customers.

You will need:

• Bachelor’s or Master’s Degree in: Accounting, Finance, Management or a related field.
• Minimum of 5 years' experience with full life-cycle implementation of D365FO/ Dynamics AX SCM experience.
• Deep knowledge of D365/AX SCM modules and functional capabilities including Products and Inventory, procure to pay, Order to cash, Warehouse management, Transportation management, Master planning, demand and supply forecasting, Intercompany trade, Enterprise Asset Management and other focused areas.
• Microsoft Dynamics AX or Dynamics 365 for Supply Chain certifications.
• Experience and strong working knowledge across key SCM/Manufacturing modules and Microsoft products.
• Provide guidance to implementation team on various strategic areas such as ALM, Environment strategy, Integration strategy, Data Migration strategy, Security Strategy etc.
• Knowledge of emerging Microsoft technologies; Azure Cloud Platform, Power Bi, PowerApps, Flow, Azure Data Lake, DevOps, RSAT
• Experience in working with Common Data Services (Dual Write) for integration with Dynamics 365 for sales and Field services.
• Work hand in hand with Project managers, program managers and project teams to ensure successful implementations.
• Coaching and mentoring team members and facilitate peer reviews.
• Understanding of Life Cycle Services (LCS), Microsoft Sure Step, Fast track engagements and Microsoft trends and specific best practices
• Excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups and/or board of directors.
• Excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed.
• Previous track record delivering the full project life cycle.

What you need to do:

Managing and taking lead in executing business process requirement workshops with customer stake holders and business owners.

Mapping the business process requirements as per the best practices and solutioning them as per customers expectation to meet project objectives. Architect end to end solutions covering procurement, inventory management, warehouse management and distribution processes.

Create and maintain comprehensive documentation, including functional requirement document, functional design document, testing scenarios and test scripts, issue task tracker, training manuals, configuration documents etc. that are part of project deliverables.

Value addition in identifying and creatively solutioning complex customer problems, envisioning and enabling core processes and helping the customer to meet the project objectives. The outcome of deliverables should be measurable and visible.

Designing end to end solutions that encompass all of supply chain modules including Procurement and sourcing, Inventory management, Sales & Distribution and Warehouse management. Good understanding of the financial touch points for Supply Chain, Retail and Manufacturing modules will be an added advantage.

Having good understanding of D365 F&O SCM product releases to help in optimizing and improving supply chain processes including Demand forecasting, Master planning and Order fulfilment.

Solution Architect must be effective in fostering executive level relationships and be the trusted advisor for supporting the implementation of industry best practices.

Collaborate with Business stake holder, Technical leads, Subject matter experts, Project managers, System administrators and other IT professionals to ensure the successful implementation of D365 project.

Oversee the documentation and testing process for customized solutions and integrations to third party applications.

Conduct thorough testing and validation of D365 F&O solutions to ensure it meet the business processes agreed as a deliverable in the FRD/ BRD.

Stay up to date with the latest developments in Dynamics 365 F&O, Microsoft technologies and industry best practices.

What we offer

We work together in a dynamic and rewarding work environment. We have an experienced leadership team, excellent technology and product expertise, and strong relationships with a broad base of customers and partners.

We pride ourselves on being industry leaders and providing an enjoyable work environment where our people can grow personally and professionally.

We offer challenging and diverse work across multiple industries and reward creativity and entrepreneurial innovation.

We respect, encourage, and support each individual need to continually learn and grow personally and professionally. We are committed to fostering our people.

Our Values

* People First

* Integrity

* Accountability

* Teamwork

* Diversity

The graphic design intern will report to the Creative Manager and will support the business entity of Food Republic and Food Junction:

Internship start date: Oct/Nov/Dec 2024

Internship duration: 3-6 months

Work Location: 30 Tai Seng Street, Singapore 534013

Responsibilities:

• Basic image manipulation and editing work
• Prepare images to coincide with social and/or digital usage
• Assist in developing and executing brand visuals
• Assist with collateral updates
• Creation of graphical assets to support FA Brand team
• Support the creative team in executional/adaptational work
• To partake in brainstorming sessions with the creative team

Requirements:

• Currently pursuing in Visual Communication and/or Interactive Media Design or any related courses
• Able to commit full-time internship
• Working knowledge in MS Office, Google Workspace
• Proficient in Adobe Creative Suites (Primarily Adobe Photoshop and Illustrator)
• Strong design skills, keen eye for detail, visual literacy and meticulousness
• Good communication and organization skills
• Ability to work independently and complete assigned tasks within identified timeframe
• Desire to learn, self-motivated and organized

Personal Attributes:

• Able to work in a fast-paced environment
• Positive working attitude
• Hands-on and an independent team player

Job Highlights

===========

• Ability to upskill and learn new things
• Opportunities to try out and be exposed to new technologies
• Casual environment

Job Description

=============

• Supervise and train AV crew
• Operation of all audio-visual equipment with the aim to provide high quality technical standards
• Setup and teardown of AV equipment, led wall at events
• Setup, program and teardown of analog and digital audio mixer at events
• Setup and teardown of lighting at events
• Serve as sound and lighting technician for events
• Ensure that the audio-visual equipment is tested and in correct working order before use at an event
• Investigate equipment faults and recommend actions to rectify
• Maintain audio visual equipment including routine inspections and preventative maintenance
• Maintain a strong working knowledge of video and audio equipment, LED video wall, wireless technology, computers, projectors, and video conferencing equipment
• Coordinate integration with specialty audio visual equipment as needed
• Responsible for cord management & safe set up and dismantle
• Provide regular feedback to Company on communication issues and service improvements
• Liaison with project manager regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences

General Requirements

===================

• Singaporeans or PR ONLY
• Experienced Sound, Lighting and AV Technician. Live video mixing experience will be an advantage.
• 2+ years experience training and supervising AV crew.
• Diploma holder will be an advantage.
• Highly responsible, punctual and good time management
• Attention to details and well organised
• Good communications and interpersonal skills
• Team player with good discipline and working attitude
• Service-oriented mindset
• Flexibility to work irregular hours and weekends as required by event schedules
• Versatile, willing and flexible to take on broad spectrum of tasks and new tasks
• Adaptable to changes, stress, and last minute nature of events industry
• Passion about Audio Visual Technology and learning new technologies
• Positive, can do attitude
• Calm and level headed
• Good problem solver
• 6 day work week
• Class 3 driving licences will be an added advantage

Job Responsibilities:

· Perform day to day HR & Administration functions such as preparing HR related reports/documents and ensure proper documentation and filing procedures

· Assist in monthly attendance and payroll processing

· Prepare and gathers employee information, update and maintain employees' data and files

· Keep track of insurance renewals and and submission of insurance claims

· Maintain and order office supplies, stationeries, and pantry items when needed

· Any other administrative duties as assigned by Superior

Job Requirements:

· Minimum 3 year of relevant work experience

· Proficient in Microsoft Office applications

· Good communication and interpersonal skills

· Singaporean/PR only

• 6 years of Quality Assurance industry experience with significant experience leading multiple software development testing efforts.
• A strong experience in SDLC delivery in Agile methodologies.
• Must have good Object-Oriented programming background.
• Should have experience in manual/automated testing of Web-based, API, and Performance testing.
• Should have experience in BDD methodologies.
• Should have experience using Core Java, Selenium, JUnit, Cucumber, Groovy, Postman, and similar tools.
• Knowledge with performance and load testing tools to include (but not limited to) JMeter, Blazemeter is a nice to have.
• Should have experience in at least one relational database management system. (Prefer Oracle and / or MySQL)
• Experience with defect tracking/management software and the ability to formulate metrics.

SALARY will depend on :

1) no. of years of experience in this childcare industry

POSITION:

• Supervisor Role or Assistant Supervisor Role depending on the years of experience
• Located in Tampines (walking distance to Mrt)

JOB RESPONSIBILITIES:

Located at Serangoon(next to mrt station)

• Mentor a team of teachers, highlight their strengths and provide regular feedbacks for professional development.
• Collaborate and work closely with parents and teachers to address children's learning needs.
• Respond to parents' enquiries and feedbacks
• Well acquaint with ECDA CMS through children enrollement and subsidy applications
• Aligned Centre's standards and quality with SPARKS requirement
• To lead a team and report to the centre director/manager
• To be independent and to work closely with the management
• To be active in enrollment of children
• Conduct frequent meetings with teachers
• Bilingual (English and Chinese Language)

BENEFITS

Annual Leave, Performance Bonus, Monthly Incentives Payout, Healthy Fit Awards etc....

Salary will depends on the years of experience in the sector

QUALIFICATIONS:

Leadership Certificate in early childhood

Salary will depends on number of years of experience

Email resume to : [email protected] and state the salary

Contact me at : 90690910 (cecilia)

• Experience in Web Applications development platform with skill sets of React.js and Angular.

• Directed design and technical strategies for React and AngularJS projects, optimizing architecture, performance, and functionality.

• Experience with Continuous Integration and Deployment (CI/CD) processes, which automate the build- ing, testing, and deployment of code changes.

• Proficient in using Git for version control and experienced with Agile practices, including Scrum.

• Quickly learns and adapts to new technologies; excellent communication and interpersonal skills.

• Participate with end users and business analyst to understand the business requirements.

• Expert in HTML and CSS, with experience in writing cross-browser compatible code. Built interactive front-end applications and web pages using HTML5, CSS3, and preprocessors.

• Collaborate closely with the backend team to develop a robust RESTful API.

• Demonstrate critical thinking and problem-solving skills, ensuring code quality and optimizing application performance.

Working hours: Mondays to fridays 9am to 6pm Singapore time

Responsibilities:

• Design, implement, and manage scalable and reliable infrastructure solutions using cloud platforms (e.g., AWS, Azure, Google Cloud) to ensure 99.99% uptime for a system averaging > 100 requests per second
• Implement Infrastructure as Code (IaC) practices to manage and provision infrastructure programmatically.
• Set up and manage monitoring and logging solutions to track system performance, detect issues, and ensure high availability.
• Implement and enforce security best practices to safeguard systems and data, including managing access controls, encryption, and vulnerability assessments that comply with ISO 27001
• Work closely with development, QA, and operations teams to understand their needs and ensure that infrastructure and processes support their objectives.
• Stay current with industry trends, emerging technologies, and best practices to enhance system performance and reliability.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• 4+ years of experience in devops on cloud platforms, deploying & maintaining containerized applications for applications averaging > 100 requests per second
• Proficient with AWS and all its core services
• Expert with Kubernetes & Docker
• Proficient with CI/CD tools like Jenkins, CircleCI, Bitbucket Pipelines
• Proficient in IAC using Terraform & Ansible
• Proficient in scripting with python or shell scripts
• Experienced with monitoring & log management tools like Datadog, Prometheus, Grafana

Key Responsibilities:

• Requirements Gathering: Collaborate with various stakeholders, including clients, operations teams, and IT departments, to gather and document business requirements related to Custody operations.
• Process Analysis: Analyze existing Custody processes and identify areas for improvement, streamlining, and automation.
• Data Analysis: Utilize data analytics tools to assess the performance of Custody operations and identify trends or anomalies that require attention.
• Regulatory Compliance: Stay up-to-date with relevant regulatory requirements (e.g., Dodd-Frank, UCITS, AIFMD) and ensure that Custody operations comply with these regulations.
• System Evaluation: Assess and provide recommendations for Custody-related technology systems, including Custody platforms, trade processing, and settlement systems.
• Solution Design: Work closely with the IT team to design and implement technology solutions that enhance Custody operations, including integrating new systems and functionalities.
• Testing and Quality Assurance: Develop and execute test plans to ensure that system enhancements or new features meet business requirements and perform adequately.
• Stakeholder Communication: Effectively communicate with various stakeholders, including senior management, to provide updates, progress reports, and recommendations.
• Risk Assessment: Identify and assess operational and compliance risks associated with Custody operations and recommend strategies to mitigate these risks.

Qualifications:

• 5+ years of experience in the financial services industry with a focus on Custody operations.
• Strong knowledge of Custody operations, regulations, and industry best practices.
• Proficiency in data analysis and business intelligence tools.
• Experience with project management and business process improvement methodologies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a cross-functional team.
• Strong problem-solving and critical-thinking abilities.
• Relevant certifications (e.g., CFA, CIPM, CBAP) are a plus.

Job Description & Requirements

You will be responsible for FF&E in all design phases (Ph1 to PH4), from design process to project concept, branding, sourcing products, preparing sample boards and producing specitfication and schedules including to obtain material unit cost reference information.

Your role will include but not limited to:

• Working closely with design team in concept and design development.
• Responsible to select and prepare FF&E presentation of materials and finishes.
• Coordinating with design team in developing furniture layout, perspectives and 2D/3D renderings.
• Working closely with Design teams to ensure designs are in accordance to contractual and client’s agreement.
• Ensuring that project assignments are completed within the given deadline.
• Working closely and assist in co-ordination with consultants and clients when the need arises.
• Preparing full sets of FF&E specifications and documentations for tender & construction drawings.
• Reviewing of shop drawings from suppliers and contractors.
• Attending site meetings and site/factory inspection to review materials and furniture.
• Flexibility in handling multiple projects.
• Assisting in overseeing the work & performance of FF&E designers
• Able to coordinator, delegate, give feedback, and mentor subordinates regarding their work

Requirements

• Degree/ Diploma in Architectural or Interior Design or equivalent.
• Minimum 5 years of relevant experience in FF&E especially in hospitality industry.
• Creativity and artistic flair.
• Able to interpret specifications and layouts.
• Passionate and aware of global design trends and FF&E supplies.
• Experienced in handling projects in all design phases.
• Knowledge of site work and progress will be advantage.
• Good understanding of design (composition, planning, materials, details, furniture and fixtures).
• Strong in design detailing and freehand sketching would be advantage.
• Good knowledge of drawing preparation and CAD standard, strong organizational skill and attentive to detail.

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

Job Description

a) To report to the Manager or team leader as shown in the organization chart. He/she is responsible for the assigned or related project tasks and responsibilities.

b) The detailed duties and responsibilities include but not limited to the following:

• Study and fully understand the ISO requirements, technical drawings, scope, contractual requirements and sub-contract agreements. Work with the consultants to resolve technical issues prior to construction.
• Submit to superior for feedback and concurrence on short or medium-term programmes and execute the works according to the detailed programme.
• Ensure that the works are carried out according to the approved drawings, quality procedures and EHS requirements. Managing the works with excellent housekeeping is a key focus.
• For quality management, the engineer is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Implement and maintain proper recordings to comply with EHS, quality, client and authorities’ requirements.
• Responsible for cost management so that the materials used for both temporary works and permanent works are not damaged or control the wastage within specified tolerance. Rework or abortive work which has serious time and cost impacts shall be avoided.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Diploma/Bachelor's degree in Civil & Structural Engineering
• Mininum 2 - 5 years' experience working in construction industry
• Preferably with HDB experience

Project Engineer

Contract Position | Immediate start

Responsibilities:

• Involve in project management, implementation and maintenance services of security system, including system design, system configuration and coordination works
• Collaborate with other departments, including design, procurement and installation teams
• Ensure thatengineering tasks are aligned with the overall project timeline and objectives

Requirements:

• Relevant diploma/degree in engineering field (electrical or related)
• Must have at least 3 years of relevant working experience (Preferred with experience in security system installation)
• Good knowledge in computer, network, security, ELV and electrical system

Company Overview:
We are a specialized printing company that focuses on producing red packets, calendars, and packaging products. We are currently seeking talented Graphic Designers with a strong sense of design and meticulous attention to detail to join our creative team.

Responsibilities:

• Develop creative design concepts for clients, primarily focusing on red packets, calendars, and packaging products.
• Execute layout designs and prepare interactive design materials according to client requirements.
• Handle corporate design and interactive design projects that align with clients' marketing needs.
• Collaborate with team members to ensure cohesive and visually appealing designs.
• Demonstrate self-motivation and proactively contribute as a team player.
• Stay up to date with industry trends and design techniques to continuously improve skills and deliver innovative solutions.

Requirements:

• Diploma or degree in Graphic Design or a related field, or equivalent relevant skill sets and experience.
• Proficiency in Adobe software, including Photoshop, Illustrator, and other relevant design software.
• Previous experience in calendar and red packet design would be highly advantageous.
• Strong portfolio showcasing creative design skills and proficiency in layout design.
• Experience in money packet design is preferred but not mandatory.
• Self-motivated and driven with a passion for delivering high-quality designs.
• Excellent communication skills and the ability to effectively collaborate with team members and clients.
• Attention to detail and ability to meet project deadlines.

To apply for this position, please submit your resume and portfolio demonstrating your design expertise. We look forward to reviewing your application and portfolio to assess your suitability for the role. Only shortlisted candidates will be contacted for an interview.

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Our Account Executives are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling

Qualifications

• Experience in an advertising agency environment is essential
• Fresh graduates with internship experience or 1-2 years’ experience in an advertising agency or related field
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

Responsibilities:

Global Team Management

● Lead and coordinate cross-functional teams both locally and internationally, ensuring alignment in operations, customer support, and deployment efforts.

● Provide guidance and support to overseas counterparts in managing robot operations, ensuring consistent service standards and operational efficiency across all regions.

Deployment Planning and Execution

● Coordinate and plan the end-to-end deployment of robotics programs, ensuring alignment with customer requirements and timelines.

● Review deployment plans regularly, implementing improvements based on customer feedback and lessons learned from previous programs.

● Develop and implement a comprehensive post-deployment customer success strategy focused on achieving and exceeding SLA and customer satisfaction goals.

● Manage ongoing processes such as corrective maintenance, preventive maintenance, and customer support requests, ensuring continuous improvement in service delivery.

Post Deployment Strategy and Customer Success

● Act as the primary point of contact for customer escalations, coordinating with Senior Field Service Engineers (FSEs) and technical support teams to resolve issues quickly and efficiently.

● Track performance and usage metrics of deployed robotics systems, identifying areas for proactive issue resolution, identifying trends or issues that require attention or escalation and improvement.

● Develop actionable insights from customer data to refine service delivery and enhance customer success strategies.

Customer Relationship Management & Escalations

● Serve as the primary point of contact for customer escalations, working closely with Field Service Engineers (FSEs) and technical teams to resolve issues swiftly.

● Act as a bridge between the customer and internal teams, ensuring feedback is captured and incorporated into continuous improvement efforts.

Performance Monitoring and Reporting

● Track and analyze performance data for Operational Robots, identifying usage patterns, trends, and potential areas for proactive issue resolution.

● Create and deliver detailed reports on performance metrics, customer satisfaction, and operational efficiency to senior management and key stakeholders.

● Leverage on data to develop actionable insights that refine service delivery strategies and enhance customer success outcomes.

Requirements:

● Bachelor’s degree in Engineering, Business Management, or a related field.

● 5+ years of experience in a customer success or Program and Operations management role, ideally in the robotics, automation, or technology sectors.

● Excellent communication and interpersonal skills, with the ability to effectively collaborate across departments.

● Proven track record in managing complex programs and delivering high-quality results in a dynamic environment.

● Strong analytical skills with the ability to interpret data and develop insights.

We are on an exciting track of change and looking for an individual to join us in our journey. You should have an excellent communication skills, work independently and have the initiative to solve problems on a daily basis.

We're looking for someone with experience in high-end retail or food and beverage, seeking an office job with regular hours, away from the long shifts typical in retail and F&B.

Roles & Responsibilities

Responsibilities

• Retail Outlets & Driver Management
  • Create, update and execute service SOP
  • Communicate and regularly monitor SOP compliance for all staffs
  • Visit outlets on a regular basis to check on compliance to SOP
  • Rostering of counter staffs
  • Review of Mystery Service Audit of counter staffs
  • Conduct mid year & year end performance reviews of counter staffs
• Customer Service Handling
  • Handle and resolve customer complaints and reviews from all channels
  • Handle and resolve staff service complaints
  • Key account management for top customers
• Manage and train customer service team in office
• Corporate Sales Management
  • Respond and provide quotations for corporate enquiries.
  • Coordinate and manage corporate order receiving process

Preferred Qualifications:

• Minimum 2 years of customer service experience in a office/retail setting will be preferred
• Technology savvy, able to type and respond to chat enquiries
• Educational Requirements: Diploma and above is preferred but not required

What’s in it for you?

Competitive allowance and benefits e.g. Laundry Discounts, Birthday Vouchers

14 Days Annual Leave

Working Hours

5.5 Working Days Per week

Mondays - Friday: 8am to 5pm

Saturdays: 8am to 12pm

Work Location: Toa Payoh Industrial Park

Working hours:

- 2 to 3 weekdays per week

- 4 hours shift

- $12 to $15 per hour

Job description:

- Manage job postings

- Shortlist candidates

- Schedule interviews

- Flexible hours and schedule

- Screening resumes to determine which candidates meet the minimum requirements.

- HR experience preferred but not necessary

Permanent Part Time Admin

Job Scope

1.) Follow-up on email enquiries and checking of documents to ensure correct documents are presented

2.) Co-ordination of documents and work flow between respective departments within the company and respective partners

3.) Ensuring any outstanding documents and admin matters are handled in timely manner

4.) 10am to 4pm, minimum 3 days per week

5.) Office is at kallang opposite bendeemer MRT

Compensation

1) $12 to $15/ hour or $1200 to $2400 per month