Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Recruitment Consultant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Stable Basic Salary + Attractive Incentives

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs.

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements.

• Coordinate interviews between candidates and clients

• Developing connections and new business and relationship management sources with existing accounts.

• Networking and building relationships with business partners and jobseekers

• Ensure company's KPI and goals are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office building management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Other ad-hoc duties apply

Requirements:

• Diploma or degree in Business or equivalent
• At least 2 years of relevant experience preferred
• Adaptable and flexible attitude
• Meticulous, pro-active and responsive
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

At Sirius Star Marketing, we create personal, face-to-face sales experience for customers, adding in the touch of warmth unlike what you may receive from above the line marketing. This in turn helps Brands to reach out to untouched potential market and increase their market share and brand awareness.

Being at the apex of this industry is our drive as we believe in the quality of our people. We provide strategic solutions to clients for them to flourish and prosper in their industry, while at the same time build on our peoples’ portfolio in diverse industrial knowledge.

What you will do:

• Represent clients’ products and provide the most suitable package to customers based on their needs
• Build customer relationships and organize daily work schedule to call on existing or potential sales outlets
• Providing after-sales support to customers and comply with administrative requirements on account management
• Monitor brand evolution and competitors’ pricing, keep up with industry trends
• Achieve sales target and identify strategic partnership collaboration with brands
• Attend product trainings and upskilling topics
• Provide solutions and ideas to assist company’s growth and expansion

Requirements:

• Strong interpersonal and communication abilities
• Motivated and self-discipline
• Adaptable in a fast-paced, dynamic environment
• Able to work well with detailed information
• Willingness to learn all aspects of business operations work

We pride ourself in nurturing our people; the knowledge and skills they acquire today will drive productivity and value in the long run.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR Recruitment Trainee who can help support us through the next phase of the growth and development roadmap.

Responsibilities:

• Handle full spectrum of recruitment and talent acquisition matters
• Drive the recruitment process by actively sourcing for talent in various fields
• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements
• Coordinate interviews between candidates and clients
• Develop connections and new business and relationship management sources with existing accounts
• Participate in networking and building relationships with business partners and jobseekers
• Ensure that the company's objectives and sales targets are met
• Other ad-hoc duties apply

Requirements:

• Minimum Diploma / Degree
• Entry Level to Experienced consultants welcome (Multiple positions)
• Strong passion for recruitment and people-oriented
• Good communication and interpersonal skills
• Comfortable working in a fast-paced environment
• CEI certified would be an advantage
• Self-motivated, proactive personality, willing to work and achieve goals in a team

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Job Highlights:

• Abundant personal growth and progression opportunities
• Start-up environment

Job Duties:

• Perform general personal & secretarial duties
• Attend to queries via calls and handling courier services and mails
• Oversee all administrative tasks such as office maintenance, stationary requisition and managing office assets list
• Provide administrative support to the sales team and other relevant departments
• Coordinate office activities and operations to secure efficiency in company activities
• Main point of contact for various vendors such as service providers and office management
• Be updated of regulatory developments within or outside of the company as well as evolving best practices in compliance control
• Ensure that the company's objectives and sales targets are met

Requirements:

• Pursuing a Diploma or Bachelor’s degree in Business or equivalent
• No need experience
• A proactive team player with the ability to work independently
• Resourceful with strong organisational and co-ordination skills
• Proficient in Microsoft Office such as Excel and Word preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Responsibilities

1. Product strategic planning:

a. Study market demand and customer feedback and formulate strategic plans for SaaS products.

b. Coordinate product development and release plans to ensure timely delivery of high-quality products.

2. User experience management:

a. Be familiar with user interfaces to ensure the product is easy to use and intuitive, and conduct product improvement for user experience.

b. Analyse user behavior and provide improvement suggestions to increase user satisfaction and retention rates.

3. Data analysis and monitoring:

a. Use internal and external Business Intelligence (BI) tools to monitor key performance indicators.

b. Analyse user behavior data and provide targeted suggestions for product improvement.

4. Marketing and communication:

a. Plan and coordinate online and offline marketing activities, including participation in industry exhibitions and cooperative promotions.

b. Develop and execute promotion strategies to increase brand awareness and online presence.

5. Customer relationship management:

a. Establish active interactions with customers, understand their needs, and ensure the best use of products by customers.

b. Review customer satisfaction surveys and take measures to improve user experience.

6. Teamwork:

a. Work with the product development team to communicate market needs and user feedback to ensure that the product meets market standards.

b. Work with the marketing team to provide product knowledge training and support sales activities.

7. Market trend analysis:

a. Track industry trends and competitor dynamics and provide timely market intelligence.

b. Analyse competitors’ product strategies and provide countermeasures.

8. Report directly to the General Manager and maintain close cooperation with the marketing department and product team.

9. Lead the Customer Sucess team to formulate product operation systems, strategies, operation manuals and other documents, and supervise their implementation.

Job Requirements

Job requirements:

1. Educational qualifications and experience:

a. Bachelor's or master's degree in business management, marketing, computer science or other related majors.

b. 8-10 years product operation experience in the SaaS field and have successful product promotion experience.

2. Skills:

a. Excellent project management and execution skills, proficient in using project management tools such as Jira, Trello, etc.

b. Excellent communication and coordination skills, including technical communication and coordination with the development team.

c. Advanced ability to analyse and interpret data, proficient in using SQL or other data analysis tools is a plus.

d. Be familiar with the SaaS industry and related technologies and understand cutting-edge technologies such as cloud computing and artificial intelligence.

3. Characteristics:

a. Ability to think innovatively and solve problems and have successful experience in product improvement and innovation.

b. Highly responsible and self-motivated, able to maintain high efficiency in a fast-paced work environment.

c. Sensitive to market trends and competitive environment, able to quickly adapt to changes.

d. Good teamwork spirit.

About the Team

Our People Consulting & Employee Relations team supports our Workmates across the APAC region as part of the broader People Operations organization. We are looking for a Sr. People / HR Consultant based in Singapore to support our Workmates across several countries in region. Successful candidates will demonstrate a broad scope of knowledge and experience across the HR discipline, serving as an expert coach to our people leaders, helping our leaders and employees achieve their performance objectives and business outcomes.
This position offers an experienced HR generalist with an outstanding opportunity to develop and grow their capability within an exciting and high growth company.

About the Role

Responsibilities

• Engage as a trusted adviser and subject matter expert to coach employees and managers on sensitive work-related issues related but not limited to conflict resolution, performance management, interpretation of company policy, culture and values, and make recommendations to help resolve complex and unique employment related issues
• Assist managers and employees in understanding and applying people tools, policies and procedures to maximize employee performance, achieve organizational effectiveness, improve employee engagement, and ensure legal compliance
• Analyze data, understand trends, and develop proactive solutions to further support business objectives
• Partner closely with the broader People & Purpose team members and other key stakeholders to implement specific HR processes and policies to support country-specific requirements
• Complete ad-hoc projects, reporting and tasks as required with cross-functional HR teams,
• Act as the local, onsite liaison as needed for coordinating any urgent HR issues

About You

What you need to succeed

• 7+ years of relevant experience working in Employee Relations, HR generalist or HR business partner role
• Demonstrated experience in Employee Relations or Labor Relations
• Display the highest commitment to customer service and maintaining a best in class employee experience
• Demonstrate effective influencing skills to provide resolution to complex and highly sensitive employee issues, while maintaining appropriate confidentiality
• Ability to work independently and be part of an international team environment while developing strong professional relationships with peers, managers, executives and cross-functional teams.
• Ability to use sound judgment to problem solve, make decisions and involve necessary individuals at the appropriate time.
• Excellent communication skills
• Tech company experience would be preferred

As a lead System Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems. Beyond individual contributions, you will lead the team to achieve operational success while enhancing proficiency in incident management and DevOps. You will engage directly with clients, bringing a client-facing perspective to problem-solving. A strategic viewpoint will play a key role in formulating and delivering inventive solutions that leave a lasting impact on both the team and our clients.

Job responsibilities

• You will understand complex application systems and find your way through them to debug a business impacting issue
• You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions
• You will leverage your knowledge regarding different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents
• You will follow standards and best practices to bring operational efficiencies, stability and availability of the system
• You will lead the planning and execution of system upgrades, migrations and maintenance activities, minimizing downtime and disruption to operations
• You will use continuous delivery practices to evolve and support high-quality software, and bring value to end customers as early as possible while working in collaborative, value-driven teams to build innovative customer experiences for our clients
• You will efficiently use DevOps tools and practices to deploy and run software
• You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
• You will apply the latest technology thinking from our Technology Radar to solve client problems

Job qualifications

Technical skills

• You have experience working in languages such as Java or .Net and a good understanding of a scripting language such as Python or Powershell
• You have a good understanding of cloud platforms such as AWS, Azure or GCP
• You have experience working with application monitoring tools such as DataDog, Prometheus or Grafana, understand the different metrics that go with it and are able to generate reports and take corrective actions
• You have experience working with a relational or non-relational database
• You have experience working with CI/CD tools like Jenkins, Github, Actions, Buildkite or Azure pipelines
• You must possess strong debugging and triaging skills to troubleshoot code effectively
• You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested
• You can conduct system performance analysis, identify bottlenecks and implement optimization strategies to enhance system efficiency
• You can do predictive analysis and come up with proactive identification of issues working with development teams
• You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless

Professional skills

• You enjoy influencing others and always advocate for technical excellence while being open to change, when needed
• You have good communication and articulation skills
• You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more
• You are resilient in ambiguous situations and can approach challenges from multiple perspectives
• You can influence clients as, and when, required on various processes including incident management, support levels, scope of work, etc. and are able to communicate with detail to justify such changes
• You advocate for and implement cloud best practices in the areas of resource optimization, monitoring and alerting
• You advocate for security best practices and implementation of the same
• You are comfortable with Agile methods, such as Scrum or Kanban
• You are willing to be part of a rotation- and need-based 24x7 available team and are able to handle multiple engagements

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For 30+ years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.

Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.

Ecommerce cum Retail Sales Assistant

Working days: 5.5days
Working hours: (Mon-Fri) 10.30am-7pm (Sat) 10.30am-3pm
Salary: $1800 - $2500
Location:Tanjong Pagar

Requirements:

• Experience in Business / Retail / Social Media Marketing / Ecommerce

Responsibilities:

• Assist in daily operations of retail & e-commerce
• Packing and sorting of online orders
• Restocking and reporting of stocks
• Liaising and building rapport with customers and handle their enquiry independently
• Assist in running company’s social media platforms
• Handling admin work & other adhoc duties

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

We are representing our client (A Software Engineering Firm) to look for cloud engineer to complement their existing team. Experienced candidate will be assigned lead/senior roles if found suitable.

Responsibilities:

• Plan, execute, monitor and control the various Technical aspect of the Project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities promptly and effectively
• Provide project documentation and reports
• Diagnose and rectify the technical issue

Requirements:

• Minimally with a Diploma/Degree in IT or with a relevant course.
• Knowledge of Windows server OS and Linux OS in a virtual environment would be an advantage
• Knowledge and hands-on experience with Virtualization and Hypervisors, Nutanix platform would be an advantage
• Knowledge of VPN and firewall appliances would be an advantage
• Knowledge of network switches/routers would be an advantage
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute to a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Able to work independently as well as in a team and good interpersonal skills

Working Days: 5.5 Days (Monday – Saturday)
Working Hours: 8am – 6pm / 8am – 12pm
Office: Orchard
Salary: $ 2500 – $ 3000

Requirements:

• Possess a class 3 driving license to do airport pickup / hostel transport / CCA / ICA visit / sata visit
• Willing to work occasional shift work / OT which will be reimbursed with either time-off or monetary compensation
• Ideally possess some basic repair / technical knowledge
• Fire safety manager certificate is advantageous

Responsibilities:

• Ensure the safety equipment are recorded and labelled in both campus and hostel
• Carry out any repair and maintenance both at school and hostel, such as school equipment / gym / cafe / lab
• In-charge of the procurement function related to Facilities
• Ensure compliance of policies and procedures and other regulatory requirements
• Provide transportation service for students ( hostel to airport, hostel to school, and vice-versa )
• Arrangement of tables and chairs for school events and exams
• Assembling of new school furniture
• Touch up painting works
• Regular checks for pest in school
• Assist in conduct of fire drill and renewal of fire extinguishers
• Assist in any other ad-hoc duties or project as assigned by Management

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

5 days / 8:15am - 6pm

$ 2,000 - $2,500 + Commission + Transport Reimbursement

Main Office: Bukit Batok

Job Description:

• Prospect And Develop New Customer In Property Management Integrated Building Maintenance Line
• Make cold calls
• Manage And Develop New accounts
• Handle customer enquiries and providing sales quotations
• Ensure customer satisfaction & good client relationship
• Meet up with client when required
• Fax company flyer to customer
• Prepare proposal / quotation / agreement

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are representing our client (A Software Engineering Firm) to look for an experienced Project Manager to join their team.

Responsibilities:

• Overview of all software maintenance projects to harmonize and optimize resources, work processes and customer engagement.
• Engage with client for requirement alignment
• Stake holders and client relationship management
• Perform risk management to minimize project risks
• Track project maintenance performance, specifically to analyze the successful completion of short and long-term goals

Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or related disciplines
• Working experience of 5-10 years in project management or program management
• Experienced in all stages of the project lifecycle, e.g. planning, requirements gathering, design documentation, testing and rollout.
• Experienced in Maintenance work on daily Preventive and Corrective maintenances for operation readiness, up keep the system reliability.
• Knowledge of Reliability, Availability and Maintainability analysis (RAM) to monitor the reliability trending, propose and implement the improvement actions to reduce the frequency of failure.

Key Responsibilities:Our Business Development Representatives are passionate about helping our customers get the best from Meltwater's Media Intelligence products! We are looking for a driven individual who has a keen interest in the Media, PR or Social industry and is interested in selling our World-class platform to a wide range of companies across all industries within Enterprise throughout Singapore.

The Senior Business Development Representative will be responsible for:

• Prospecting a variety companies and organizations across multiple industries in different countries across APAC
• Researching and communicating with decision makers (C & D Suite Executives, Directors and Managers) in Marketing, Strategy, Social Media, Research, PR, Communications, and/or Insight and analytics positions
• Generating interest and creating opportunities with new prospects via cold calling, email, phone, LinkedIn, etc. to build a pipeline of targeted prospects
• Researching companies and evaluating their structure and strategies to understand how best to position Meltwater’s versatile product portfolio
• Achieving activity goals relating to outbound calls, emails, and social selling
• Conducting high-level consultative conversations with C & D Level executives in prospect accounts
• Asking open-ended questions to prospects that uncover business needs and overcome objections
• Scheduling product demonstrations and collaborating with their Enterprise Account teams to qualify customers, build a pipeline, and drive deals
• Meeting and exceeding weekly, monthly and quarterly KPI’s and targets
• Leveraging lead generation & CRM tools such as LinkedIn Sales Navigator, ZoomInfo, Salesforce, etc. to create relationships with prospects & manage outbound pipeline
• In addition, the Enterprise Business Development Representative may be required to work on other projects and responsibilities assigned by the manager such as collaborating with the Enterprise Marketing team for Meltwater events.

Qualifications:

The ideal candidate should have:

• 4-5 years of sales/business development experience, bonus points for marketing or social media experience
• Salesforce experience is a plus
• Desire to work in B2B tech sales
• Strong executive presence with excellent verbal and written communication skills
• Team player mentality with the ability to work independently toward ambitious goals
• Well-rounded with varied interests, background, and proven leadership experience
• Coachable, self-motivated, curious, and resilient
• Excellent organizational skills and time management
• Ability to articulate and present Meltwater’s value proposition to prospective clients across varied industries
• Bachelor’s degree with evidence of high achievement in academics and extracurriculars

What We Offer:

• A world recognized and unique company culture!
• Work with managers that truly value their people
• Competitive compensation package with uncapped commissions, prizes, spiffs, and additional sales incentives
• Empowerment in your role and career growth opportunities
• Generous vacation leave
• Hybrid work arrangements & vibrant offices
• Team activities and events

Equal Opportunity

Meltwater is firmly committed to affording equal employment opportunities to all candidates and employees alike without regard to race, color, religion, age, national origin, gender, sexual orientation, gender identity or gender expression, marital status disability, veteran status and we treat each individual with respect and dignity.

About Meltwater:

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Class 3 Driver

• Working days: 1 day off per week
• Working hours: 10 hr ( to be discuss )
• Working location: Admiralty Street
• Salary: $2500

Responsibilities:

• Assist in loading/ unloading of food & catering equipment into delivery van
• Responsible for setting up of buffet table and buffet set up and tearing down of buffet table and set up.
• Coordinate and check the orders with the catering team
• Ensure timely delivery of orders and collection as per the assigned schedule.

Requirement:

• Possess a valid class 3 driving licence.
• Vehicle can drive back home.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Admin Executive
• 5.5 working days: Mon – Fri 9am to 6pm / Sat 8:30 am to 1pm.
• Working location: Admiralty Street
• Salary: $2000 - $2200

Responsibilities:
• Providing Admin Support
• Sorting of invoices, paperwork
• Handle phone calls, mails and filing
• Liasion with event venue owners for necessary documentation

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Job Description

Who we are looking for

To assist with the Investor Services process in accordance with internal controls and procedures.

Why this role is important to us:

The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.

What you will be responsible for

• Communicate with both investors and clients regarding investor investment activity.
• Review investment restrictions.
• Review documentation for capital activity in particular, ensuring adequate anti-money laundering documentation has been received. Review investor eligibility and status.
• Ensure investor correspondence is responded to in a timely manner and reports are issued within agreed client deadlines.
• Understand calculation of information reported to investors, including rates of return, equalization balances and performance fee allocations.
• Understand different types of tax reporting to investors K-1, PFIC etc. Review investor’s tax status.
• Assist with client initialization process.
• Assist with team development.

What we value

• Accurate and Precise
• Team Oriented
• Organized
• Flexible
• Self-reliant
• Enthusiastic
• Excellent communications skills

Education & Preferred Qualifications

• Degree in Accounting or Finance or Business-related area
• Relevant experience preferred within Fund Administration (preferably Hedge fund or PE experience) ·
• Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.
• Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
• Strong written & verbal communication skills
• Possess excellent planning and co-ordination skills.
• Ability to work accurately to tight deadlines.
• Proactive and able to work independently and as part of a team.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

RESPONSIBILITIES

The purpose of the role is to

• Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Implementation and oversight of the below individual responsibilities:

• To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
• To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
• In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
• To participate in marketing and promotional activities for customer acquisition.
• To source and call on individual prospects
• To provide quality, efficient after-sales services
• To manage anti-attrition and retention of clients
• To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
• To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Other Responsibilities

• Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

• 5+ years in Client Acquisition Experience
• Region Specific Client Networks & Experience
• Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
• Good understanding and command of Mandarin as the incumbent will be supporting Chinese market
• CMFAS Certification

Role Specific Technical Competencies

• Client Acquisition Experience
• Account Management (of HNW Individuals) Experience
• Region Specific Language Expertise
• Region Specific Client Networks & Experience
• Technical knowledge and expertise in consumer banking products (i.e. Treasury, Equities, Funds, Insurance, etc)

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

As the Program Manager, Change and Enablement - Data Center Procurement Governance, you will be:

• Accountable for the creation, management and delivery of effective change and communications to improve customer experience with DCPG
• Partner with DCPG team members to create content and communications materials that are impactful
• Develop DCPG Voice of Customer (VoC) program and feedback mechanisms to drive continuous improvements including project lessons learnt and customer-centricity;
• Support change and adoption programs across DCSP customer regions (AMER/ AJPC / EMEA) with systems and tools deployment;

Key job responsibilities

• Accountable for planning, execution, and delivery of nominated programs across multiple jurisdictions, with a focus on change, enablement and communications to improve customer experience and project outcomes;
  -Review all existing SOPs, policies, customer engagements, communications materials and provide recommendations and improvement to balance standardisation/ regionalisation and certainty/agility;
• Develop, monitor, and report on internal metrics, goals, and key performance indicators to procurement stakeholders and senior management
• Take strong ownership of global programs under his/her remit including VoC, CSAT and NPS program development and implementation against metrics;
• Establish a culture of continuous improvement to ensure the programs under your management are industry-leading and nuanced to context drive value
• Have a learner mindset and seek continuous stakeholder feedback to identify and execute opportunities for program improvement and expansion
• Bring alignment between internal technical and non-technical teams, close gaps, remove roadblocks to ensure projects are delivered effectively, minimise waste and to schedule

About the company

DWS is a young innovative company, specialized in the personalization of products in the Luxury sector. Thanks to its expertise in laser-material interaction and its know-how in laser engraving, DWS has developed a range of laser engraving machines unique in the world, which meet the challenges of personalization in boutiques and e-commerce of the major Perfumery Houses, Cosmetics, Wines & Spirits, Leather Goods, etc.

DWS global presence: France, Europe, Asia, USA, Middle East. The team is young and dynamic, and carries values such as craftsmanship, excellence, team spirit, aesthetics, audacity and sustainability. Currently experiencing strong growth, DWS is recruiting for several positions and offering great prospects for development.

Job description

We are looking for an IT Support & Customer Success Coordinator for our Singapore subsidiary, to provide excellent technical support and customer service to our clients. In a very dynamic and innovative environment, you will be able to work with the latest technologies, learn and propose ideas to improve the customer service quality of the company.

· Handling client queries

· Conduct basic IT troubleshooting

· Provide solutions to clients according to company protocols

· Report and keep records of all customer service activities

· Provide trainings to clients

· Produce customer service related documents and materials

· Conduct regular survey to monitor client satisfaction

· Work along with the General Manager to achieve client satisfaction KPIs

· Occasional field service at clients’ shops

· Occasional travels required

Profile required

· University degree holder in Information Technology or Business related disciplines

· 1-2 years of customer experience will be appreciated

· A good sense of customer relations

· Team player and open attitude to learn new things

· Fluent in both written and spoken English. Knowledge of Mandarin will be an advantage

· Position based in Singapore

· No work permits can be provided with this opening

Full time

Fresh / Entry level

Customer Service, Information Technology

Application to be sent to [email protected]

• Monitor the performance and availability of IT systems and networks onsite, using various

tools and methods

• Troubleshoot and resolve any issues or incidents that affect the IT services or operations

• Escalate complex or critical problems to the appropriate teams or vendors

• Document and report on the IT activities, events and incidents

• Perform routine maintenance and backup tasks on IT equipment and software

• Provide technical support and guidance to end users and staff

• Follow the IT policies, procedures and standards

Qualifications:

• At least two years of experience in IT operations or a similar role

• Knowledge of IT systems, networks, applications, and devices

• Proficiency in troubleshooting and problem-solving skills

• Ability to work independently and as part of a team

• Attention to detail and accuracy