• Project planning and requirements gathering, ensuring project requirements are met

• Creation and management of project plans

• Ensure projects run on time and are staffed appropriately

• Manage the implementation of information systems to meet identified business needs, acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timescales, and quality

• Give proposals for project strategies, planning, definition of tasks and deliverables, quality control, risk analysis and management

• Participate in functional working groups and progress meetings

• Provide effective leadership for the project team ensuring that team members are motivated and constantly developing their skills and experience

• Minimum 5 years of relevant IT experience

• Demonstrates the ability to adopt a risk-based audit methodology to identify IT risks, design appropriate tests of controls using data analytics where possible and recommend effective solutions to mitigate control gaps.

• Broad understanding of IT risks across domain areas such as application development, infrastructure resiliency, networking, cloud, cybersecurity, IT operations, ERP systems and emerging technologies such as Al/ML.

• Able to work independently with minimal supervision and as part of a dynamic team to complete audit projects with quality and on time.

• Strong analytical, critical thinking, teamwork, communication and report writing skills.

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam). We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems, and home appliances, among many more.

Position Overview:

We are seeking a results-driven ICT Sales & Services Professional with a strong understanding of the ICT and Digital Service Provider (DSP) sectors. The ideal candidate will have proven expertise in sales and experience with JP1 and Hitachi middleware solutions within the Japanese market. Exceptional relationship-building skills are essential, particularly in cultivating partnerships with channel partners, and a collaborative approach to driving business growth is a key requirement.

Job Duties:

• Contribute to sustaining and advancing the ICT/DSP business by leveraging sales expertise, particularly in JP1, with a focus on managing channel partners.
• Share insights and expertise regarding the JP1 partner business in Japan with the ICT/DSP team, supporting business. Emphasize strategies for leveraging the strengths of each partner in the JP1 business.
• Provide valuable insights and expertise on the JP1 partner business in Japan to the ICT/DSP team, aiding in business continuity. Highlight strategies for maximizing the strengths of each partner within the JP1 business.
• Collaborate with the ICT/DSP JP1 team to leverage sales knowledge and experience, including areas such as presentations, proposals, negotiations, and relationship building.
• Offer valuable insights and expertise on the JP1 partner business in Japan to the ICT/DSP team, helping ensure business continuity.
• Stay informed about market trends and IT solution needs in the ASEAN region, particularly within ITOM, and contribute insights for future career development and global business expansion.
• As an ICT sales and services professional, promote and sell hardware, software, telecommunications, and ICT services.
• Provide detailed product information to clients, demonstrating the features and benefits of ICT solutions.
• Identify sales opportunities by sourcing new customers and manage the end-to-end delivery process of products to clients.
• Understand and integrate local business practices, cultural differences, and market dynamics to support successful business operations in international settings.

Key Qualifications:

• A bachelor’s degree in Commerce or a related field is required.
• A minimum of 4 years of experience in selling business solutions within Japan. At least 6 months of experience in business development, particularly in biometric authentication technology.
• Proven track record in account management, specifically overseeing partners and managing prospect customer relationships.
• Demonstrated ability in relationship building with both customers and partners.
• Experience in co-creation and collaboration with partners to drive business growth.
• Expertise in business development for biometric authentication solutions, including proposals for applications like payment systems, check-ins, two-factor authentication, royalty programs, and IT infrastructures.
• Advanced proficiency in both English and Japanese, with the ability to communicate effectively with Japanese-speaking clients and partners.
• A strong customer service orientation with a genuine commitment to helping clients succeed and achieving their business objectives.

Product area

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Job description

At Google, the product is at the core of the company. Our group, called PSA (Product and Sales Activation), brings products to market, and market to the products. We sit at the junction of product, strategy, and go-to-market to shape the long-term product roadmap, best commercialize new products, and drive long-term strategic initiatives. We work across the Google product portfolio. Today, Asia-Pacific is the fastest growing advertising region in the world and digital advertising will continue to fuel much of that growth going forward. Within this exciting environment, it’s our team’s responsibility to influence everyone - advertisers, partners and our colleagues about what Google can provide to make advertisers more successful and ensure that happens. Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and problem solving abilities shapes how new and existing businesses grow. Using your influencing and relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the goals and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Co-lead Joint Technical Plans (JTP) with Google Customer Solutions (GCS) Sales and technical specialist to assist large Ad Agency partners across APAC to leverage Google Measurement solutions, including Incrementality, Attribution, MMMs, and 1PD to drive customer growth.
• Develop comprehensive measurement solutions that address customer business and marketing challenges and provide guidance to agencies on methodologies for Mergers and Acquisitions (M&A) solutions. Coordinate cross-functionally to drive the program management and execution of JTP plans.
• Collaborate with Sales and Global PSA to develop training programs that enhance seller and agency knowledge on Google’s priority M&A solutions. Collaborate with third-party measurement providers.
• Share customer and product feedback with Global Product Leads to align product roadmaps with the needs of GCS customers.
• Collaborate with Sales and Global PSA to identify key challenges, unlock growth opportunities, and develop scalable solutions.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in product management, marketing, management consulting, or project management in technology.
• Experience working with Product Management or Engineering teams, executive leadership, and cross-functional stakeholders.
• Experience developing business strategies or managing cross-functional initiatives.
• Experience with media effectiveness and advertising measurement solutions.
• Ability to communicate fluently in Mandarin and English in order to support the client management in the Greater China market.

Preferred qualifications

• Experience partnering with clients on technical products (e.g., pitching solutions, consulting, project management, implementation, demonstrating products, or technical sales).
• Experience influencing stakeholders to devise and scale a strategy.
• Proven track record of measuring business impact of online media.
• Excellent written and verbal communication and people management skills, with experience of influencing senior-level executives, managers and sellers.
• Excellent project management skills, with experience managing complex projects with stakeholders across multiple functions.
• Excellent strategic thinking and problem solving skills, with the ability to lead complex operational and strategic initiatives.

GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all. GetGo has been awarded the title of Top Startup by LinkedIn for two consecutive years, in 2023 and 2024, as one of the top 10 rising companies in Singapore.

We are in search of an accomplished, skilled, and exceptionally driven individual to join GetGo as our Assistant Accountant. Our preferred candidate is someone with strong commercial acumen, analytical prowess, and outstanding financial expertise who will play a key role in overseeing various aspects of corporate accounting functions. This includes, but is not limited to, managing reporting, consolidation, treasury operations, taxation, audit, cash flow management, and business planning matters.

Day to Day Activities

• Collaborate with the Senior Finance Manager to oversee the company’s financial well-being and support key compliance areas, including statutory audits, corporate tax, GST, withholding tax, and transfer pricing.
• Provide guidance to Finance Executives and Associates by coordinating tasks and addressing inquiries.
• Ensure timely and accurate month-end and year-end closings, including preparing accounting ledgers, journals, schedules, and financial statements for internal and external requirements.
• Oversee bank and intercompany reconciliations, intercompany billings, and recharges while investigating and resolving discrepancies.
• Monitor and maintain accurate records for accounts payable and receivable, ensuring the timely and accurate processing of invoices, payments, and receipts.
• Review and approve supplier and customer account reconciliations, bank reconciliations, general ledger entries, journal entries, and financial data input into accounting software.
• Conduct financial analysis, forecasting, and budgeting, including preparing monthly P&L flux analysis and identifying trends or potential issues.
• Ensure compliance with Financial Reporting Standards (FRS) and company accounting policies.
• Assist in annual external and statutory audits, ensuring timely completion and adherence to regulations.
• Facilitate collaboration with external auditors, tax agents, corporate secretarial agents, and government authorities to meet reporting and compliance requirements.
• Proactively identify and implement opportunities to enhance finance operations, strengthen internal controls, and improve overall efficiency.
• Lead or assist in the implementation of new systems and processes, including driving system designs and conducting user acceptance testing.
• Maintain organized and confidential financial records to safeguard sensitive information.
• Perform other duties and ad hoc projects as assigned.

Who We Are Looking For

• Degree in Accountancy / Chartered Accountant / ACCA or equivalent professional qualification
• Minimum two (2) years relevant working experience in a fast paced working environment
• Result oriented, critical thinking skills and able to work independently
• Able to multitask, meeting deadlines and effectively communicating across different departments in an organization
• In-depth knowledge of full sets of financial accounts, preferably with experience in project management
• Familiar and hands-on experience with audits and accounts payable/receivable cycles
• Passion for the development of clearly-defined and optimization of operational processes
• Excellent organizational skills and be able to handle time-sensitive tasks
• Positive, meticulous, systematic, assertive, analytical, possess strong problem solving skills, good oral communication, written and interpersonal skills
• Strong in Excel and Google Sheets experience and familiarity with XERO is a plus

Why You Should Join Us

• Join a modern and innovative finance team that leads efficiency and drives continuous improvement
• Be part of the fastest-growing and largest carsharing technology company in Singapore
• Contribute to meaningful objectives within a mission-driven and values-based organisation
• Enjoy the opportunity to work in an open, inclusive, and culture-first environment

Strong Personal Alignment With Our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

About Our Company

Established in 2021, AIKIT Pte Ltd is headquartered in Shanghai. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

InstaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space.

Job Overview

We are looking for a creative Graphic Designer with a strong background in the food industry, a mindset for continuous improvement and can adapt quickly in a startup environment to join our team in Singapore. This position will collaborate with our marketing and product teams to create compelling graphics for digital and print media, including social media, websites, advertisements, banners, brochures and posters.

Responsibilities

• Graphic Design: Design visually compelling graphics for marketing materials, social media, websites, emailers and other promotional materials.
• Print Design: Create brochures, flyers, banners, and other print materials as required.
• UI/UX: Create visually appealing and responsive user interfaces for mobile, web and digital platforms that align with design principles, branding standards and industry best practices.
• Support Marketing team on all kinds of artwork creation, adaption, localization, resizing, product visuals, photoshoot, videoshoot for branding and promotional use, where necessary.
• Collaborate closely with marketing, product, developers and other stakeholders to ensure that design concepts are feasible and align with business goals.
• Ensure creatives are error-free and all marketing collaterals are consistent and according to brand guidelines.
• Other ad-hoc duties as assigned.

Requirements/Qualifications

• Possess Diploma/Degree in Graphic Design/Multimedia/Visual Communication or equivalent qualification.
• Minimum 2-3 years of relevant working experience.
• Proficient in design software such as Adobe Illustrator, Photoshop, Canva, Figma etc or equivalent.
• Experience working with AI design tools is a strong advantage.
• Familiarity with multimedia and video editing software is a plus.
• Ability to multi-task and work under tight deadlines.
• Strong attention to detail and a proactive, responsible attitude.

Other Information

• Working Hours: 9:00am to 6:00pm. 5 days work week (Mon to Fri)
• Work Location: 29 Media Circle, #02-09 Alice @ Mediapolis, Singapore 138565
• Company transport provided (Buona Vista & One North MRT Station)

Product area

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Job description

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Qualifications

Job responsibilities

• Lead promoting efforts across all Google's App solutions for opportunity accounts in Singapore and Pakistan.
• Partner with client facing teams to scope and collect client requirements, provide guidance on app best practices, and apply technology and product knowledge to address customer's business and technology needs.
• Advocate new app features and assist clients in the adoption of new products via upgrades and migrations to help them build long-term success.
• Build relationships with client decision makers and their agency counterparts to build and carry out long-term marketing strategies.
• Use data analysis, technical knowledge, and storytelling to craft compelling executive narratives that position products as solutions to critical business priorities, and participate in the analysis and research for technical issues and work with senior product management teams.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in digital media, sales, marketing, or product roles.
• Experience working with digital organizations.
• Experience identifying and recommending ways to improve product and customer strategy.

Preferred qualifications

• Experience working in or with Southeast Asia and Pakistan markets, with exposure to mobile app or mobile ads business across casual gaming, eCommerce, Travel and Fintech verticals.
• Knowledge of app and mobile marketing ecosystem and mobile user acquisition platforms.
• Knowledge in Casual Gaming, eCommerce, Travel and Fintech verticals, as well as in the industry issue.
• Ability to build and manage joint business plans with key cross-functional partners.

Consumer & Shopper Understanding Manager

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such asNutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brandscontinues to grow, so too does our global reach. Represented in more than 50 countries, with products sold inmore than 170, the Ferrero Group is loved by generations around the world. The secret to our global success?40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proudof. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed andappreciated and have the same opportunities. We believe all of our people are equally talented in their own way.In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, themeans to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity ofour talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The role is aimed to support the regional research department in managing consumer research projects for theKinder Power Brand as well as new cross-category innovations in Asia Pacific, which include the markets ofAustralia and New Zealand, Southeast Asia, Hong Kong, Taiwan, Japan, Korea. As a Consumer ShoppingUnderstanding Manager you will analyze and conduct research to understand market and consumer behaviorpatterns, and provide reports to Management and all relevant employees in the Country. The research and datayou provide will be crucial in monitoring Ferrero products' performance against key Company indicators.

Main Responsibilities:

• Plan and execute consumer research projects, ensuring the alignment with the business objectives and strategy
• Report on the Company indicators, market performance of Ferrero products as well as behaviour andpreferences of target consumers identified for specific projects
• Provide insights through consolidation and analysis of existing information
• Influence business strategy, communications, pricing, media investments, retail, go to market, and other aspectsvia insights
• Drive insights into action in order to improve business results
• Finalize market research brief documents and brief research agencies. Work closely with external researchesproviders and define arrangements for continual and ad hoc research, and provide insight on market analysisand consumer needs
• Collect and interpret findings, and create clear relevant insights-driven presentations addressing business/marketing issues. Write the executive summary
• Organize and coordinate the fixed / mobile panel studies at points of sale for the different channels
• Hold responsibility for the day-to-day management of research projects
• Ensure common understanding of CSU plans and key projects progress at Region or country level
• Liaise between the different stakeholders. Manage effective relationships with internal customers and externalsuppliers to ensure projects are delivered on time and are of high quality
• Collaborate with the marketing team, both at local and area level, to ensure that research decisions are in linewith strategy and that all findings are shared
• Define and recommend, to both marketing and line manager, the best solution from a value-for-money point ofview, finalize the methodology and negotiate costs
• Participate in the process of country budget creation with regards to market research activities
• Monitor performance against the approved budget, providing a status report and taking action

Who we are looking for:

• University degree in Economics, Statistics, Engineering, Marketing or relevant quantitative field
• Experience in FMCG consumer insights (client-side or agency), on-the-ground experience in Asia markets and/orin a regional FMCG role is a strong plus
• Extensive experience leading both, quantitative and qualitative research projects
• Hands on experience in business intelligence/analytics
• Excellent consolidation skills—ability to integrate information from multiple sources and create clear, simple,coherent, logical conclusions, insights, and recommendations
• Ability to tell stories via data and insights, high attention to detail
• Strong project management and organizational skills
• Excellent communication (oral and written) and presentation skills, ability to influence business teams andstakeholders
• Ability to work in a multi-functional team and work effectively in a matrix organization (Area, Region, Clusters)
• Strong work ethic, positive mindset, open-mindness and professional curiosity, good collaborative skillset andhigh adaptability to changes
• Advanced knowledge of Microsoft Office, Nielsen software, experience with data visualization, Power BI a plus
• Experience in Digital a plus
• Fluency in English, written and spoken, any Asian language is considered a plus

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need tobe just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around theworld.

To better understand our consumers and business environment we need your ability to make sense of the externalmarket, a global mindset and the ability to benchmark Ferrero products against the competition, internally andexternally. Combining this with analytical and critical thinking, you will help Ferrero in generating visionary andactionable insights and driving change. Employee contribution and engagement at Ferrero is individual, team andorganisational based, so you should have the ability to work independently as well as manage your team andstakeholders.

About Our Company

Headquartered in Shanghai, AIKIT Pte Ltd is a premier food technology company, revolutionizing the culinary landscape with our innovative smart kitchen network. Merging advanced technology with efficient supply chain management, we redefine the concept of convenience food and lead innovation in the food industry. At Aikit, we are committed to deliver enjoyable food and toothsome results across our approach and services.

Our brand, instaChef is a leader in the food technology industry, innovating with smart kitchens to transform how food is prepared and delivered. Our commitment to combining technology with compelling design makes us pioneers in the food tech space. Marrying technology and food together, we are dedicated to serve quick, traditional and authentic food that will cater to the appetites of all ages and at a price that screams value.

Job Overview

We are seeking an Operations Executive with a strong background in the food industry and a mindset for continuous improvement to join our team in Singapore. This role involves logistics & inventory planning and will be the "go to" person for inbound and outbound operations.

Responsibilities

• Lead a team of delivery drivers for the day-to-day operations. Keep track of daily/weekly/monthly schedule, attendance, leave applicate and duty roster.
• Work with the delivery team to ensure orders are delivered on time. Ensure the outbound team has the necessary supplies and equipment to perform their tasks and duties.
• Resolve day to day operational issues with the delivery drivers. Oversee the daily operations to ensure smooth functioning in the process.
• Oversee the scheduling of regular maintenance on all vehicles.
• Develop and maintain processes to ensure inventory accuracy, inventory movement traceability.
• Ensure storage areas are well stocked on time. Perform cycle count to ensure inventory is accurate. Receive, QC check and put away incoming shipments in a timely manner.
• Responsible for Supply and Inbound Operations. Process permit clearance of shipments. Coordinate the movement of goods from suppliers with the supply team and freight forwarders, ensuring timely, cost-efficient delivery. Accountable for receiving shipments accuracy and reporting on any discrepancies.
• Assist in projects to support business plans.

Requirements

• Bachelor’s degree/Diploma in a relevant discipline
• 2-3 years’ experience in functions such as warehouse operations and supply chain management. Minimum 1 year experience in a leadership position in a relevant function, preferably in the food manufacturing, food services or food retail industry.
• A go-getter and ready to make an impact. Able to demonstrate previous successes in operations scenarios.
• Positive attitude, eager to learn new skills and able to adapt quickly.
• Self-driven with good initiative and learning abilities.
• Possess resourcefulness to seek out creative ideas and methods to achieve targets.
• Display strong analytical & problem-solving skills.
• Team player but able to work independently.
• Able to start work within short notice.

Other Information

• Working Hours: 9:00am to 6:00pm, 5 days work week (Mon to Fri)
• Work Location: Alice @ Mediapolis, 29 Media Circle, #02-09, Singapore 138565
• Company transport provided (Buona Vista MRT Station)

Overview

As a member of Precinct Planning and Development Department under Regional Health Systems Office (RHSO), you will be involved in development of healthy precincts in the Western Region of Singapore in collaboration with key internal and external stakeholders and partners.

Healthy Precinct is a geographical location with an environment and culture that supports residents to achieve and sustain healthy lifestyles.

The successful candidate will be placed in an appropriate position based on experience.

Job Responsibilities

1. Support in planning and operationalising of Health Precincts concept to achieve health-social integration with internal and community stakeholders
2. Support in developing and operationalising plan to empower community to take care of their health.
3. Develop and implement community health plan for the precincts under your care, with emphasis on preventive health and social-health integration
4. Track and review progress on implementation of community health plan for different focus areas
5. Engage & build partnership with internal and community stakeholders e.g. grassroots organisations, social service agencies and healthcare providers to keep patients and residents healthy and integrated care across care settings
6. Secretariat work for meetings
7. Any other duties, projects or assignments by Reporting Officer and/or HOD

Requirements

• Bachelor degree in any discipline
• Minimum 2 years of working experience
• Able to think critically
• Strong planning, project management and organisational skills
• Adept in stakeholder engagement to foster buy-in and collaboration
• Strong written and verbal communication abilities
• Resourcefulness in problem solving and resilient in overcoming challenges

Overview and purpose of the position

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

• To facilitate and create a smooth and seamless process to enrol eligible residents on Healthier SG
• To effectively communicate and convey the mission, vision and its benefits of Healthier SG
• To render assistance in residents in resetting of Singpass
• To educate and assist residents with the successful on boarding to Health 365 and Health Hub App
• On-board residents who are Non-adopter to H365 Lite

Qualifications and Job Requirements

• Validate individual’s incentive who completed their 1st Health Plan Consultation
• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 3 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Our Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.

Job Description:

• Drive the planning, execution, and closing of special projects, ensuring they align with the company's strategic objectives
• Facilitate cross-market collaboration, communication and strategic initiatives implementation between Regional teams and local markets
• Manage transformation projects across multiple departments, working in tandem with key stakeholders to achieve project objectives
• Lead the preparation of project status reports, including progress, issues, and risks
• Develop comprehensive change management plans that include communication, risks mitigation, and stakeholder engagement strategies
• Co-develop advanced data science products for strategic partnerships
• Analyse key business performance indicators and innovate or re-engineer processes based on industry best practices and our accelerators
• Supervise and lead project teams by providing direction, motivation, and support

Requirements:

• Bachelor’s degree and above in Mathematics, Statistics, Operation Research, Data Science, Analytics, or a related field
• At least 3 years in a top-tier management consulting firm is a must
• At least 3 years of relevant experience in medium to large-scale project management and delivery
• Substantial exposure to the consumer technology sector or marketing function will be an added advantage
• Outstanding problem-solving and critical-thinking skills
• Excellent communication and project management expertise
• Ability to thrive in a dynamic work environment

We Are

YouTrip is at the forefront of Asia's financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, we're setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: DevOps Engineer

As a DevOps Engineer, you will be responsible for bridging the gap between development and our AWS based infrastructure, ensuring the seamless integration of these two critical functions. Your role is pivotal in enhancing our software delivery processes and maintaining a reliable infrastructure. You will work at the intersection of technology, collaborating with development teams to streamline the deployment, delivery, and management of software products. Your contributions will directly impact our ability to deliver high-quality software to our users efficiently.

Responsibilities:

• Design, implement, and maintain cloud infrastructure solutions on AWS, leveraging best practices for scalability, reliability, and security.
• Lead the adoption and implementation of AWS services and features to optimize infrastructure performance, cost efficiency, and operational excellence.
• Configure and manage AWS services such as EC2, S3, RDS, Lambda, ECS, and EKS to support the deployment and operation of containerized applications and microservices.
• Develop and maintain infrastructure as code (IaC) using tools such Terraform to provision and manage AWS resources in a repeatable and automated manner.
• Implement monitoring, logging, and alerting solutions to ensure the health and performance of cloud-based applications and services.
• Collaborate with development teams to optimize application architecture and performance for cloud environments, providing guidance on cloud-native design principles and best practices.
• Lead incident response and troubleshooting efforts for AWS infrastructure and services, identifying root causes and implementing preventive measures to minimize downtime and impact on operations.
• Stay current with AWS services, features, and updates, evaluating new technologies and tools to drive innovation and improve operational efficiency.

Requirements:

• 1 -3 years of experience in a DevOps/Cloud Engineering, experience designing, deploying and managing AWS based infrastructure
• AWS Certification such as AWS Certified DevOps Engineer, AWS Certified Solutions Architect or AWS Certified SysOps Administrator would be an added advantage
• Experience with CI/CD tools such as Jenkins, CircleCI, or GitLab CI/CD.
• Experience in infrastructure provisioning tools like Terraform.
• Good knowledge of AWS services including EC2, S3, RDS, Lambda, ECS, EKS, VPC, IAM, CloudWatch, and CloudTrail.
• Ability to thrive in a fast-paced, agile environment, with a passion for learning and staying current with emerging technologies and best practices in cloud computing and DevOps.
• Commitment to security best practices and compliance standards, with experience implementing and maintaining security controls in AWS environments.

As an experienced SAP Consultant at IBM Consulting, you will deliver innovative business solutions, where you will:

·        Lead workshops to gather the information needed for fit-gap analysis or blueprints;

·        Document functional requirements related to Inventory and Warehousing (SAP MM, WM and EWM-Extended Warehouse Management) business processes;

·        Advise clients on solution directions and the move to the new technologies (S4 HANA), other Warehousing solutions

·        Development of Prototypes/Proof-of-Concepts;

·        Customizing of the SAP S4 HANA MM-IM/WM and EWM modules

·        Develop the integration with barcode, Manufacturing and handheld devices

·        Coordinate, communicate and assign tasks within the team;

·        Define and execute tests scenarios;

·        Training of key-users and or business users;

·        Develop solutions and proposals, functional fitment and value differentiation for SAP EWM and MM

·        Involve in solution demo and technical presentations

·        Assist in developing the practice and related skills and assets

We will give you access to unique career opportunities, and a vast and diverse network of talented SAP professionals. As an experience professional within our SAP practice, you will get the chance to participate in new and existing implementations, developed with the latest technology and tools.

•        Proven experience in SAP MM and EWM implementation projects with strong years with S4HANA experience with atleast 2 E2E implementation cycles

•        Experience in various EWM scenarios and leading barcode integration products

•        Preference for relevant SAP Certification

•        Broad SAP knowledge with direct experience in data migration and interface development in addition to functional consulting

•        Successfully completed a bachelor or master studies in IT, Engineering or Manufacturing Supply Chain;

•        Experience in a client facing role preferably with an ASEAN based Consulting firm

Job Summary

We are seeking a Senior Developer with a strong background in Java and Appian Solution Development, coupled with domain expertise in Finance & Accounting.

With a minimum of 6 to a maximum of 9 years of experience, the ideal candidate will contribute to innovative projects, enhancing our financial systems and processes to drive efficiency and accuracy across our global operations.

Roles & Responsibilities :

• Analyze and interpret complex financial and accounting processes to design and implement robust Appian solutions.
• Collaborate with cross-functional teams to ensure seamless integration of new applications with existing systems.
• Lead the development and optimization of Java-based components for maximum performance and scalability.
• Employ best practices in software development to ensure high-quality, maintainable code.
• Conduct thorough testing and debugging of applications to ensure error-free functionality.
• Provide technical guidance and support to junior developers and team members.
• Stay abreast of the latest industry trends and technologies to drive innovation within the company. - Ensure compliance with financial regulations and standards in all software solutions.
• Optimize existing financial software applications to enhance operational efficiency.
• Document all phases of the software development lifecycle for future reference and compliance.
• Facilitate knowledge sharing sessions to improve team skills and project outcomes.
• Engage in continuous learning to maintain expertise in Java, Appian, and financial domain knowledge.

Qualifications

• Candidate must possess at least 6 years of experience in Java and Appian Solution Development.
• Proven expertise in Finance & Accounting domain is required.
• Strong analytical and problem-solving skills are essential.
• Excellent communication and teamwork abilities are necessary.
• Experience in leading projects and guiding team members is preferred.
• A commitment to continuous professional development is expected.

PURPOSE OF THE JOB

The Mechanical/Thermal/Process Engineer will support diverse power and energy consulting projects throughout the Asia region. Further responsibilities would also include assisting in business development and proposal preparation, collaborating with WSP's regional and international experts as needed.

MAIN RESPONSIBILITIES

As a Mechanical Engineer within the Power and Energy Team, your responsibilities will include:

• Supporting Clients during project feasibility studies, appraisals, procurement evaluations, contractor/vendor design reviews, engineering processes, construction, commissioning, and performance testing, and when required, presenting to clients.
• Contributing to preparing design specifications and provide technical advice to clients on various aspects of power plant development, including configuration options, performance evaluation, prime equipment selection, Balance of Plant (BoP) systems and components, reliability and availability analysis, enabling infrastructure, and considerations for project implementation.
• Assisting managing the technical delivery requirements of projects and project execution to ensure they meet established standards and client expectations.
• Assisting in Business Development and Proposal Preparation, collaborating when required with WSP's regional and international experts as required.
• Conducting market analysis, identifying opportunities, and helping to building business cases for new projects and services.

QUALIFICATIONS

• Master/Bachelor of Engineering degree in Mechanical/Chemical engineering.
• 3 to 10 years of experience as a mechanical/process engineer in the power and energy sector, ideally developed within a plant/system design role or professional services/consulting environment.
• Familiar with gas turbines, CC & CHP power plants, or waste-to-energy plants, including key technologies & components and project lifecycle considerations.
• Experience of working with public and private sector clients in the Asia region.
• Experience in managing and developing client relationships, driving sales, and achieving business growth in engineering consulting or a similar technical industry.
• The following are desired:

1. An additional business qualification (e.g., MBA) would be advantageous.
2. Knowledge of, or the ambition to learn and develop, expertise in process systems for generation of biofuels and power plant waste cleaning systems such as flue gas and wastewater treatment.
3. Familiarity with any design software such as Thermoflow’ GTPro, Steam Pro, CFD, PVsys, WAsP, etc., would be advantageous.
4. Proficiency in MS Office.
5. Experience with project management methodologies and project planning software tools such as, Primavera and MS Project.
6. Ability to collaborate and work effectively with cross-functional teams.

Summary of the position/scope of work:

Sybase & PostgreSQL team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France , UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore

• Sybase & PostgreSQL Expert is a technical expert role within the Database team and will be responsible for managing, administration and supporting the Sybase & PostgreSQL Database technologies for the bank.
• He/She will be the technical point of contact for the Run team.
• He/She will be a technical L3 resource for Sybase & PostgreSQL database services in CA-CIB. As such, he/she will provide support for all production support activities within the Database team in Singapore.
• He/She is accountable for the overall health and stability of the technical solutions within his scope.
• He/She has to effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects.
• · He/She will work with L3/Service Manager to gain control over the scope of technical activities, develop best practices and gain knowledge over all aspects of support.

Scope of duties:

Job Responsibilities

The Expert has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Expert of the team, he/she:

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Expert of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Sybase and PostgreSQL technology and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

• Fluent in English
• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Requirements

• 8 - 10 years of Sybase & PostgreSQL DBA experience in administration and management of IT Database technologies primarily Sybase ASE & Replication , PostgreSQL cluster with replication solutions;
• Bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the DB technologies;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing Database Security policies for data security solutions;
• Must have working experience in a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentationskills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented

Job Description:
We are looking for a highly experienced Senior Backend Java Engineer to lead the design and development of backend systems for high-traffic social products. You will play a critical role in system architecture, performance optimization, and mentoring the team to deliver scalable and robust solutions.

Job Responsibilities:

• Responsible for the architecture design and construction of scalable backend systems for social products.
• Design system software architecture, including modules, key components, and interfaces, ensuring high availability and high concurrency.
• Participate in technical planning and architecture reviews, delivering high-quality technical designs.
• Write and review core code, conduct project code reviews, and continuously optimize system performance.
• Troubleshoot and resolve complex bugs and technical challenges throughout the development process.
• Work closely with algorithm teams to implement and adjust real-time algorithm configurations based on business requirements.
• Guide and mentor team members, coordinate development efforts, and resolve technical issues to ensure smooth project execution.

Job Requirements:

• Bachelor’s degree or higher in Computer Science, Software Engineering, or related fields.
• 5+ years of backend development experience, with a strong focus on Java.
• Experience in internet companies is a must, with a strong preference for candidates who have worked at Shopee, TikTok, or similar high-traffic and high-load technology organizations.
• Proficiency in microservices architecture and distributed systems for high-traffic and high-load environments.
• Strong experience with technologies such as: Spring Cloud, Zookeeper, Redis, Kafka, Elasticsearch (including principles, cluster deployment, and optimization).
• Solid understanding of system optimization, concurrency, and horizontal scaling.
• Knowledge of recommendation systems, algorithm engineering, or real-time estimation techniques is a plus.
• Strong communication, teamwork, and project management skills.
• Fluency in English and Chinese for professional communication.

Trainer, Warehouse

The Trainer will work with the Operations team to provide on-the-job training to new hires and tenured employees in various operational areas of the warehouse. The trainer is responsible for identifying the training needs of each warehouse associate that they are assigned and to ensure that appropriate programs and training methods are created and implemented to meet these needs.

Main Duties and Responsibilities:

· Provides training for individual or group settings to new hires as well as tenured employees (i.e., order selectors, loader, auditors, etc.).

· Create landmarks to be achieved through training methods and create training plans.

· Coach, counsel, and inspire employees to not only meet but exceed required production goals.

· Conducts skill needs assessments to identify specific skill/knowledge gaps, training objectives, work situations and changes in training policies and procedures.

· Coordinates trainings and re-certifications, ensuring training is designed, delivered and evaluated for consistency.

· Observe employees to determine the effectiveness of training programs and ensure that any additional training requirements are fulfilled.

· Document each training program and module properly and provide follow-up for refresher training courses.

· Determine that trainees are aware of order accuracy procedures and conformity at each stage of the training.

· Exhibit and practice positive communication and team-building skills with trainees to ensure a consistently professional environment.

· Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and Manager.

· Maintain a training log with trainees and hold weekly one-on-one meetings with new selectors.

· Functions as a team member within the department and, as required, perform other duties as assigned by management.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesdays to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

1. Ensures smooth operation of the entire Marketing Department by planning, developing and executing marketing strategies.

2. Supporting and managing marketing team in carrying out their duties well and ensures effective communication with the various departments.

3. Develop and establish a good relationship with customers and vendors.

4. Formulate product strategy for various products and categories.

5. Collaborate with retailers on promotion planning and exclusives to grow the business.

6. Establish marketing goals based on past performance and market forecasts.

7. Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

8. Proven experience in marketing edible products (Vegetables and Groceries) and good exposure in handling Supermarkets and mini-marts customers.

9. Must possess Bachelor's Degree.

10. Must possess valid Class 3 License

Purpose:

Manage the accounting team and manage the cross-functional working relationships with other stakeholders such as Tax, Treasury, Operations to ensure timely and accurate submission of internal and external financial reports, and ensure corporate governance and compliance.

Responsibilities:

• Overseeing and reviewing tasks done by the accounting team in the day to day operations and month end closing process
• Ensure compliance with Location Accounting Minimum Financial Controls
• Promote close working relationships with other stakeholders groups such as FP&As, Billings, Project Accounting, Tax, Treasury, Operations etc
• Prepare and ensure timely submission of monthly and quarterly management report and cash flow forecasting reports
• Prepare and post monthly accruals, prepayments and similar accounting entries
• Ensure Balance Sheet reconciliations are prepared and reviewed properly on monthly basis.
• Review working capital requirements and arrange funding
• Prepare/review the quarterly/annual statutory filings and related queries
• Prepare/review the quarterly/annual tax-related filings and queries
• Liaise with external auditors, company secretary and tax agents
• Assist with the preparation of any ad-hoc reports/assignments as requested

Requirements:

• Bachelor Degree qualification in Finance & Accounting
• CPA or CA or ACCA qualification
• 10 to 15 years accounting experience in a multinational company
• Solid knowledge of accounting standards and tax rules in Singapore
• Experience with a large ERP environment such as Oracle, SAP
• Knowledge in BlackLine, PowerBI, OBIEE would be an advantage
• Ability to interpret and apply accounting standards and corporate financial policies
• Excellent written and verbal communication skills
• A high degree of organizational skills
• Strong leadership, staff supervision and mentoring skills
• Proficient use of Microsoft Office applications including intermediate/advanced Excel knowledge

Job Title: Client Acquisition Executive

Job Summary: We are seeking a results-driven Client Acquisition Executive to identify, engage, and secure new clients. The ideal candidate will excel in communication, sales strategies, and building lasting client relationships.

Key Responsibilities:

• Research and connect with potential clients through cold calling, networking, referrals, and digital outreach.
• Understand client needs, present solutions, and build strong relationships
• Deliver engaging presentations and product demonstrations.
• Create proposals, negotiate terms, and close deals.
• Consistently achieve client acquisition goals.
• Keep accurate records of client interactions and sales activity.

Key Skills & Requirements:

• Strong communication, presentation, and negotiation skills.
• Ability to build and nurture client relationships.
• Target-oriented mindset with the ability to work under pressure.
• Exceptional problem-solving and analytical abilities.
• Ability to work independently and as part of a team.

Why Join Us:

• Competitive salary with performance-based incentives.
• Opportunities for career advancement and professional growth.
• A collaborative and dynamic work environment.
• Training and support to help you succeed in the role.

Accelerate executions of our Omnichannel strategic plans in GCI to drive improved business performance by delivering a superior customer experience.

Key Responsibilities

• Leading a significant change for the region in omnichannel customer engagement, with transformed HCP experience through cross functional agile teams close to markets harnessing the power of technology and data, communicating clearly and simply the GCI Omnichannel vision, including each of the individual components, in a way that resonates across multiple stakeholders, winning hearts & minds to inspire, motivate and drive fast change across the LOCs
• Define data driven content strategy and drive efficiency in end-to-end content generation and approval process
• Accountable for achieving the regional omnichannel vision within HCP engagement / experience, as well as tracking of KPIs and overall progression and success
• Working closely with the LOCs, Regional Tech and global digital teams to drive a successful delivery of our omnichannel vision, ensuring LOC demand is aligned to vision, roadmap & commercial strategy
• Responsible for bringing together all the elements required for a successful delivery of our Omnichannel engagement strategy and achieving our vision, including integrating Omnichannel engagement into regional capability plans, Content Strategy, Brand planning, Data & Tech, new ways of working, leadership buy-in, data driven omnichannel customer journeys, coordinating with Sales Excellence for Sales reps & Leaders of the future and Hybrid selling, as well as Medical – Commercial omnichannel engagement
• Working very closely with the LOCs, understanding challenges and proposing solutions to address them, bringing in stakeholders together (local, regional, global) to drive resolution while maintaining focus and prioritizing when needed
• Share best practice & commercial impact of Omnichannel across the region

Skills, knowledge and experience

• Master's degree in marketing or digital marketing
• Min 10 years of experience as a senior omnichannel SME or digital transformation
• Min 5 years of experience in digital/omnichannel engagement within pharmaceutical industry
• Passion for understanding HCP needs around customer engagement and what entails positive customer experience
• Direct experience in how Omnichannel engagement drives business performance
• Extensive experience in virtual HCP engagement strategy and implementation
• Excellent communication skills, handling complexity, business insights, prioritization and problem-solving skills
• Good business understanding and knowledge on the commercial organization
• Excellent partnering skills with ability to assess/diagnose a situation, generate solutions and engage & influence at all levels of management
• Previous experience in Pharma commercial roles within sales, marketing, Digital and/or commercial excellence will be strongly valued
• Additional certificates relevant for the job on Digital marketing, MarTech, etc will be valued

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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