MAIN RESPONSIBILITIES

• Maintain databases on Retail and Net Sales, and provide analysis
  • By country
  • By channel/customer
  • By door

• Business reporting and controlling
  • Deliver accurate and timely weekly and monthly Sell-in and Sell-out reports for the SEAOC region.
  • Timely tracking of retail and sales performance against targets, identifying gaps, and collaborating with teams to develop and implement action plans to meet targets.
  • Coordinate and manage monthly net sales estimates, analyzing variances against the budget and reporting to headquarters.
  • Deliver insightful monthly flash reports on business sales performance.
  • Own standard reporting processes, ensuring they are accurate and delivered on time while continuously seeking improvements.
  • Produce monthly reports for key doors and P&L by channel/axis
  • Monitor monthly direct retail performance with benchmark against HQ KPI
  • Deep dive on post event ROI performance
  • Support regional and headquarters teams with ad hoc local reports.

• Budget/Revised Budget/Landing/Strategy plan
  • Assist the Business Controller in the forecast process for budgets, revised budgets, and projections, enhancing & refreshing templates.
  • Perform detailed analysis on appropriate focuses on for the business (trend per door, sales seasonality, stock-holding, CAPEX…)
  • Support the system upload.
  • Consolidate part of the forecasting information when required.

• Ad hoc
  • Participate in the implementation of finance / IT projects for the controlling function.
  • Develop and track new business key performance indicators (KPIs).
  • Continuously improve operational processes by identifying areas for automation and standardization, enhancing cross-reporting capabilities.
  • Collaborate closely with brand managers, local controllers, and accounting teams to gather and analyze business requirements for various finance and regulatory initiatives.

• Be involved in monitoring Retail processes
  • Ensure Retail Standard Operating Procedures are implemented and followed.
  • Support Retail team on system flows understanding and business/financial impacts (interface…) 

• SALES ADMINISTRATION RESPONSIBILITIES
  • Establish leads to achieve group and FIT room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
  • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals for all segments
  • Develop account qualifications criteria and use market research to identify priority markets and accounts, to assign sales to assure coverage to all major market segments
  • Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
  • Develop annual sales department budget and execute sales programs and activities
• SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
  • Recruit, select train and motivate Sales department personnel to achieve sales goals
  • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
  • Maintain established personnel policies and procedures of the hotels
• MARKET PLANNING RESPONSIBIITIES
  • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
  • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
  • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other department heads
  • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
  • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
  • Maintain  timely and responsive communication with accounts and prospects
• PERSONAL ACCOUNT SERVICING RESPONSIBILITIES
  • Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts
• OTHER RESPONSIBILITIES
  • Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
  • Comply with hotel and department policies and procedures at all times
  • To carry out other duties as and when assigned by the Management of the Hotel

Imagine yourself as part of a dedicated, passionate, and energetic team on a mission to build amazing mobile apps for all Visa Employees to use on their iPhone, iPad, and Apple Watch.  This team is known as the Corporate Mobile Development and is part of the End User Operations organization within Corporate IT.  Our mission is to design, develop, test, and release the most amazing native mobile apps for our employees to use from anywhere and everywhere on their Apple devices.  Developed in Swift 5.x using the Xcode tool, we pride ourselves on frequent releases, understanding user behavior through usage data, collecting, and analyzing crash log data to understand how to make our next release even better while reviewing user feedback to understand what new features our employees would like to see in the future. 

We strive to operate like a flexible startup, always lock step with where Apple is going yet able to pivot quickly as needed to accommodate Visa’s needs.  We develop with the latest Xcode, refactor all code for the latest version of Swift and use the latest SDKs to build our apps to run all iPhones, iPads and Apple Watches that are still supportable while leveraging the latest iPhone innovations. 

You play a very important role for each release.  Your duties will include: 

• Develop feature-rich native iOS applications for iPhones, iPads, Apple Watch. 
• Be part of an agile team participating in the full lifecycle of application development, including  building entire features and maintaining source control management, build processes, testing, and operations 
• Develop Gen Ai Based application 
• Accountable for ensuring all aspects of product development follow compliance and security best practices. 
• Takes feedback from code review and apply changes to meet standards. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

MAIN RESPONSIBILITIES

➢ Promote the use of Givenchy products and brand story.
➢ Demonstrate the use of Givenchy products.
➢ Achieve sales and other targets set by the Retail / Boutique / Counter Manager.
➢ Provide excellent, professional, and personalized service to customers to increase brand loyalty.
➢ Always maintain the highest standard of Brand image.

1. Sales and Customer Service
▪ Demonstrate and promote the sale of the Givenchy Beauty products.
▪ Achieve sales and other targets set by Retail / Counter / Boutique Manager.
▪ Report sales figures to Retail / Counter / Studio Manager and Corporate Office.
▪ Provide accurate skin profiling consultation and assessment to customers.
▪ Educate customers on product information and application.
▪ Establish and maintain excellent customer relations by providing prompt, professional, polite, and personalized services at all times.
▪ Register, maintain and update customers in Point-of-Sale system.
▪ Book appointments and perform skincare and make-up consultations.
▪ Follow up on customers after product-purchase to ensure product satisfaction and build regular customer base.
▪ Handle customer enquiries, complaints and product returns professionally and amicably.
▪ Keep abreast about product / company / store information.
▪ Actively participate in company corporate events, new product launches, photography make-up assignments, etc.

2. Maintenance and up-keeping of work environment
▪ Actively participate in cleaning displayer units, tools, and testers throughout the day, and more thoroughly at night to prepare for next day’s business.
▪ Maintain a clean and organized work area.
▪ Maintain tester units in proper schematic order.
▪ Clean or replace any broken or damaged products.
▪ Maintain proper placement and condition of merchandise on counter, in stock room and maintained areas.
• Inform management of any store maintenance issues.
• Inform management of any Health and Safety issues which might lead to accidents.
• Ensure availability of testers, printed materials, and counter supplies at all times.
▪ Merchandise and display counters according to the marketing focus of the month and as directed by superior. • Always maintain the highest hygiene standard.

3. Personal Grooming
▪ Uphold the highest standard of Givenchy image and always adhere to the Givenchy’s grooming and uniform guidelines.
▪ Ensure that only the Givenchy’s products are used during working hours.

4. Inventory Management
▪ Assist in stocking of all counter supplies and inventory daily as required.
▪ Assist in merchandising and re-stocking all products on the floor in showcases and cabinets.
▪ Arrange for product transfer from other stores if customer wants product currently unavailable at your counter / store.
▪ Communicate low-stock and out-of-stock situations to Retail / Boutique / Counter Manager.
▪ Assist in the proper rotation of stocks.
▪ Maintain accurate stock records, conducts stock checks and report discrepancies to Retail / Boutique / Counter Manager.

5. Training
▪ Pass all skill tests set by the Brand / Company.
▪ Actively participate in all training sessions, meetings and corporate events.
▪ Apply knowledge acquired from the training sessions to the boutique / counter.

6. Others
• Adhere to established security procedures regarding the handling of cash and assets.
• Establish good working relationships with team members to maintain an amicable and harmonious working environment.
• Undertake all administrative duties assigned by Supervisor or Manager.
• Any other tasks assigned by the Supervisor or Manager from time to time

Team Summary

Reporting to the Regional Risk Officer, the Payment Ecosystem Risk team is responsible for:

• driving holistic Ecosystem Risk Strategy and Operations for Asia Pacific, supporting the effectiveness of in-market Heads of Risk
• ensuring robust Ecosystem Risk programs and controls across 1) Ecosystem Risk Programs, and 2) Ecosystem Data Security participants
• leading thought leadership in the risk and security space combatting payments fraud

What an AP Head of Ecosystem Risk Programs does at Visa

As a key pillar of the Payment Ecosystem Risk team, The AP Head of Ecosystem Risk Programs will report to the VP, Payment Ecosystem Risk. They will lead Visa APs Ecosystem Risk programs effectively and ensure proper deployment of the programs across AP’s diverse set of markets. These programs consist of VIRP (Visa integrity risk program), VAMP (Visa Acquirer risk program), VIMP (Visa Issuer risk program), VARS (Visa Acceptance Risk Standards).

Key objectives are:

• Ensure future-proof Ecosystem Risk programs based on a seamless lifecycle management approach across consumer, commercial and money movement payment flows.
• Assess the performance and impact of Ecosystem Risk programs, and drive improvements by partnering with Global program owners to enhance program design, operational execution or design new initiatives to strengthen risk environment.
• Ensure robust execution of Visa AP Ecosystem Risk programs, focusing on ensuring the integrity and security of Visa’s payment ecosystem whilst supporting (new) business growth.
• Train internal and external stakeholders on Visa’s Ecosystem Risk Programs aligning with business goals.
• Represent Visa as a domain expert in AP, including engaging with clients, industry stakeholders and regulators to present programs’ design and operational execution.
• Lead and grow a diverse Risk team, fostering innovation, collaboration and operational excellence.

Why this is important to Visa

Visa owns the most recognizable global brand in the financial services industry. As both the ecosystem as well as threat vectors evolve, Visa’s Ecosystem Risk programs have to evolve in tandem to uphold the trust and security of our ecosystem.

The AP Head of Ecosystem Risk Programs will be crucial in enabling this by having both hands-on acquiring risk fraud knowledge and strategic depth to enable future proof programs and processes.

Projects you will be a part of:

As the AP Head of Ecosystem Risk Programs for Visa Asia Pacific, you will be a key member of the Asia Pacific Risk Team, advising the AP Regional Risk Officer (RRO) and AP regional risk leadership team, hub and global functional leads on strategies related to complex operational, financial, legal and regulatory risk exposures.

The delivery of these initiatives will require close collaboration with senior leadership in the region and with stakeholders in Global Risk, Account Executives, Rules, and Legal.

Team Summary

The Loyalty and Engagement Solutions team is part of Visa’s Value-Added Services division, serving the Asia Pacific region. The team delivers superior loyalty solutions to meet the objectives of Visa’s clients, including card issuers and merchants, by creating engaging value propositions for digitally enabled consumers and driving Visa’s preference.

The Product Solutioning and Delivery Director role, focusing on Loyalty and Engagement Solutions, is a crucial member of our Issuing Solutions Loyalty & Engagement team, serving the Asia Pacific region. This role primarily leading solution designing and development of existing and new products for our Asia Pacific clients supporting the Loyalty Product Sales team in providing top-tier loyalty solutions, positioning Visa as a key partner and facilitator of captivating value propositions for digitally savvy consumers.

Success in this role demands a diverse skill set, including product knowledge, strong communication skills, relationship management, program management, strong data-driven capabilities, and the aptitude to work cohesively with a team of specialists and cross-functional partners to meet business objectives and revenue goals.

What a Product Solutioning and Delivery Director in Asia Pacific region does at Visa:

This role will be tasked with bringing subject matter expertise of Visa Loyalty products and solutions to the markets, as well as designing solutions for clients to facilitate successful implementations. The Director will also be responsible for driving roadmap of enhancements and strategy in collaboration with the Product Sales team.

The Director should be able to hold and facilitate technical discussions with both internal and Client technology stakeholders and advocate for the most effective and efficient technical architecture and implementation methodologies to expedite product delivery, as well as strong commercial understanding.

The Director will need to be highly collaborative, possess strong program management experience and will need to be experienced in working across markets, cultures and areas of specialism within Visa and client organizations.

• Become the subject matter expert for Loyalty products and solutions for the AP region
• Lead designing of loyalty solutions for new client opportunities by deeply understanding client needs and be able to articulate the solutions at the commercial and technical level
• Drive roadmap of enhancements across loyalty solutions with Hub and Market teams to for the AP region
• Advocate for and drive development of new features and platform improvements with Global and Regional Product owners through a deep understanding of market requirements and a keen sense of commercially successful outcomes.
• Establish repeatable and scalable delivery processes to customer engagement solutions, encompassing the understanding of clients’ innovation agendas and unique needs for loyalty solutions
• Collaborate with Product sales to create awareness and excitement for new technology innovations and user experiences related to customer experience and loyalty
• Lead the delivery of projects through to successful completion, with oversight
• Lead and manage Technology vendor partnerships to facilitate enhanced platform capabilities to further Visa loyalty capabilities
• Manage project status, issues and risks along with project change requests, project priorities, and project trade-offs.
• Pitch and support engagements with clients and partners to ideate innovative concepts and solutions to bring ideas to fruition, requiring a clear understanding of Visa’s existing capabilities and market opportunities to develop the best solutions for deeper customer engagement
• Support team compliance with quality, security, operational resilience, and other non-functional requirements

Why this is important to Visa

Loyalty and Engagement Solutions has been tracking significant double-digit growth in revenue with increasing demands from clients across Asia Pacific. These solutions also drive Visa’s preference, contributing to Visa’s payment volume. Visa’s Loyalty and Engagement Solutions provide consumers with the most rewarding experiences and offer clients the best methods to drive activation, engagement, and retention.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Assistant Director of Sales will assist the Director of Sales to increase corporate extended stay client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues. The Assistant Director of Sales services new and existing accounts to ensure repeat business. This position requires excellent communication skills, both written and verbal.

Expectations

• Support the Director of Sales in developing and implementing comprehensive sales plans and strategies to maximize revenue and market share.
• Assist in managing the day-to-day operations of the sales department, including overseeing the sales team’s activities, setting performance targets, and monitoring progress towards goals.
• Collaborate with the marketing department to develop and execute promotional campaigns, sales collateral, and advertising initiatives to drive sales and increase brand awareness.
• Conduct market research and analysis to identify emerging trends, opportunities, and competitive threats, and provide recommendations for adjusting sales strategies accordingly.
• Build and maintain strong relationships with key clients, corporate accounts, and industry partners to drive business growth and secure repeat business.
• Coordinate and participate in sales presentations, site inspections, and client meetings to showcase the hotel’s facilities, amenities, and services.
• Prepare sales reports, forecasts, and budgets, and analyse sales data to identify areas for improvement and track performance against targets.
• Provide leadership, guidance, and mentorship to the sales team, fostering a culture of accountability, teamwork, and continuous improvement.
• Stay abreast of industry developments, market trends, and competitor activities, and leverage this knowledge to inform strategic decision-making and stay ahead of the competition.
• Ensure compliance with the company policies, procedures, and standards, as well as applicable regulations and laws governing sales and hospitality operations.
• Perform a comprehensive and professional site inspection of the hotel with clients, highlighting key features and benefits of the property.  Ensure that all Sales Managers conduct thorough site inspections in accordance with established standards.
• Have a strong understanding of all Mondrian Singapore Duxton sales policies and sales techniques, focusing on optimizing occupancy, Average Daily Rate (ADR), and Food & Beverage revenue.
• Initiate sales lead and ensure timely follow-up
• Support the Director of Sales in preparing necessary reports promptly

Requirements

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years sales experience, preferably in luxury hotel or 5-star hospitality
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for results
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

The Head of Partner Growth Targets and Incentives will be responsible for developing a centralized model to allocate Account Manager (AM) portfolios effectively and automating processes for defining AM incentives, targets, and Performance Improvement Plans (PIP) across the region. This role will require close collaboration with country teams to ensure local strategies and market specificities are reflected in the model, with continuous improvements based on feedback to drive alignment and operational efficiency.

Main responsibilities:

• Centralized Portfolio Allocation: Develop and implement a centralized model to allocate AM portfolios across the region, ensuring optimal distribution of accounts and resources for maximum impact.

• Automation of AM Processes: Automate the entire process for defining AM incentives, setting sales targets, and managing PIP (Performance Improvement Plan) processes for all AMs in the region, creating scalable and consistent systems.

• Country Strategy Collaboration: Work closely with country teams to ensure local market strategies and specific needs are integrated into the centralized model, collecting feedback to continuously refine and improve the system.

• Continuous Model Improvement: Regularly evaluate the performance of the portfolio allocation, incentive frameworks, and performance management processes, using data and feedback to make adjustments for improvement.

As a Senior Retail Merchandise Lead, you will drive the implementation of regional strategy, best practices, and execution of the commercial agenda in collaboration with Merchandising Leads. You will work closely with Merchandising Managers to exceed financial targets and ensure the strongest possible commercial and financial outcomes. Your role will be pivotal in coaching and guiding the leads to achieve these goals.

Key Responsibilities:

• Implement and execute commercial strategies in line with the direction from Merchandising Managers, collaborating with Merchandising Leads to drive best practices and exceed financial targets.
• Utilize a customer-centric approach in all activities, leveraging retail knowledge and understanding synergies between channels to enhance the customer shopping experience.
• Foster strong buy-in from operational teams to effectively implement and execute regional strategies.

Job Description

• Assist in full spectrum of employee cycle activities
• Support the execution of HR projects within areas e.g. Compensation & Benefits, Employee Performance, Learning & People Growth.
• Work on analysing data to develop action plans on challenges faced by the business
• Support the Company’s Employee Experience Initiatives in ideation and execution
• Support HR & work with discipline leads on the discipline skill mapping across BLs
• Review and work on improvements to the Company’s employee communications platform.
• Assist the Company’s internal training efforts through coordinating training sessions and collating feedback.
• Assist on work pass administration.
• Support the HR team in day-to-day administrative tasks and other ad-hoc duties as required
• Support on Leadership Connect sessions in terms of logistics & pre-session arrangements

We are seeking a capable and enthusiastic Risk Manager to join our team in Singapore. The successful candidate will be responsible for providing support and second line risk management advice and oversight to the entities and countries in South East Asia (SEA).

• To plan with Director of Engineering and carry out preventive maintenance throughout the hotel to ensure standards are maintained for guest comfort.
• To prioritise with and carry out maintenance as requested by Director of Engineering/Departments on a daily basis to ensure the smooth running of all hotel departments.
• To motivate and develop the Engineering team to reach to their fullest potential ,together with Director of Engineering.
• To ensure guest-centric approach to works, schedules with priority placed on services which impact guest satisfaction.
• To liaise and work closely with Director of Engineering, the MCST and FCC to ensure smoother operations and consistency in approach.
• To record meter readings and liaise with the Director of Engineering egarding options to improve energy management and conservation.
• To be responsible for the testing of fire alarms, emergency lighting etc. on a routine basis as required by local Council and Fire Service.
• To liaise with the Body Corporate with regards to maintenance issues and re-charge labour and materials at agreed rates
• To ensure compliance with all legislation, including Health and Safety and Environmental.
• To liaise with the Director of Engineering regarding the use of contractors within the Hotel, controlling expenditure and ensuring work is to the standard required by the Company and manufacture specifications.
• To ensure the cost effective and hygienic removal of rubbish from the hotel areas and monitor to ensure areas are clear and free of offensive odour.
• To be available to carry out emergency maintenance work outside of normal working hours, as required for: full power failure, evacuation fire system re-set and / or failure of mechanical systems.
• To maintain records of repair work and daily checks as required by local Council, Government and Manufacturer specifications.
• To liaise closely with all departments regarding ‘down’ rooms to expedite a quick turn around and return to inventory.
• To ensure the external areas of the hotel are neat and tidy and maintained in line with Company brand standards.
• To research, recommend and liaise with the Director of Engineering regarding procedures to improve the overall efficiency of the department and to carry out project work/prepare reports as requested by the Director of Engineering.
• To support the co-ordination of safety and security/risk management programs via third party providers
• To work with the operational Department Heads team to ensure InterREACT tracking and compliance
• To ensure health, safety and welfare of all ambassadors is provided for through implementation of integrated occupational safety and health program.
• To give guidance to the effective operation of the WHS Committee.
• To ensure all ambassadors are competent in the safe and effective use of equipment and chemicals in accordance with the manufacturer’s instructions.
• To attend and actively participate in daily meetings respecting the confidentiality of issues which may be discussed formally or informally.
• To prepare monthly Engineering reports, commenting on key performance indicators and action taken to keep on target.
• To adhere to the Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• To strive to implement the AccorHotels Vision and demonstrate active use of AccorHotels Values.
• Any other reasonable request within your range of competence as required by Director of Engineering and Management.

• Attend and actively participate in weekly Food and Beverage meetings, and respecting the confidentiality of issues which are discussed in the meetings.
• Managing the services/standards of food and beverage within the restaurant.
• Anticipate the volume of our business by considering the hotel occupancy and community.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guests’ satisfaction.
• Ensure that the beverage stocktaking is done in a correct and efficient manner towards the end of month.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and hotel standards and programs.
• Ensure that the customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for staff development and training programs.
• Ensure proper cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service;
• Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, managing guest needs as a priority.
• Coordinate between restaurant and other departments to ensure that preparations for the restaurant operations have been made.
• Assist in the preparation of monthly restaurant reports, key performance indicators and action taken to keep on targets/track.
• Provide management and guidance of outlet ambassadors, namely Restaurant Supervisors and Executives.
• Ensure constant liaison with other departments for special requests.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Any other such duties that may from time to time be assigned by the Director of Food & Beverage.

The core responsibilities of the role include:

Partnerships Development and Sales Enablement

• Work with the Benefits Partnership Manager to build strong relationships with vendors, onboarding new vendors and managing existing vendors across the AP region.
• Work with internal partners such as sourcing, finance and legal, building strong relationships to optimize processes and delivery.
• Create and maintain general sales presentations materials for adaptation to client-specific pitches.
• Support proposals including content development, research and pricing inputs.
• Document processes, key learnings and best practices.
• Support the timely and effective resolution of benefits-related customer escalations.
• Develop customized benefits case studies and play back results to internal executive teams across the AP region.
• Support other Managed Services projects as needed and adapt to evolving business needs

Job Description & Requirements

Join our team where you will play a crucial role in the setup, installation, and maintenance of automation systems. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Machine Setup and Maintenance:Perform machine setup, installation, testing, troubleshooting, and replacements.

2. Fault Finding and Diagnosis:Attend to and carry out fault finding, diagnosis, and recovery of systems breakdowns, ensuring high levels of service and response times.

3. Work Schedule Adherence:Follow work schedules to specified standards and procedures, maintaining accurate written records.

4. Installation and Repair:Conduct installation and repair of machines to ensure optimal functionality.

5. Project Participation:Participate and/or lead Electrical, Instrumentation, and Automation (E&A) projects in the pilot plant.

6. Coordinated Project Management:Coordinate personnel and resources to meet E&A project objectives, ensuring timely implementation and budget adherence.

7. Technical Integrity:Ensure the technical integrity and performance of Electrical, Instrumentation, and Automation systems at all times.

8. Safety Compliance:Ensure safe installations and operations through proper design, protection systems, procedures, and training.

9. Collaboration and Issue Resolution:Collaborate with various departments to resolve Electrical, Instrumentation, and Automation issues in the pilot plant.

10. Documentation and Reporting:Ensure proper documentation (e.g., electrical, structural, and equipment drawings) is written and updated with each project.

11. Modification and Fabrication:Perform modification, fabrication, fitting, and installation for minor projects.

12. Travel Readiness:Be available for occasional travel to support industrialization processes in factories.

13. Facility Maintenance:Ensure facility building and pilot plant maintenance through continuous improvements and troubleshooting.

14. System Maintenance and Updates:Maintain and update electrical and automation systems and related documentation supporting pilot plant activities.

15. Monitoring and Safety Focus:Monitor plant and equipment for optimal operation while maintaining a strong focus on safety, including food safety.

16. Electrical Safety Standards:Manage, perform, and check all tasks based on Electrical Safety Nestlé Standards.

17. Inventory Management:Manage and control critical spare parts and maintain accurate inventoryrecords.

18.able to work on Weekend and PH

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Responsibilties

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Requirements

• Minimum Diploma/Degree in a relevant field of study and be open to training.
• 2 years of experience in conducting QA/QC checks.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experience individual to join us as Cloud Infrastructure Engineer (System Administration and ServiceNow)! This will be offered as a contract employment.

You will work as a member of the Service Management and Insights Platform (SMIP) Team, assisting the Lead Engineer in supporting Agile solution delivery and managing key services on the whole-of-government (WOG) platform. The primary focus of this role is the administration and management of the ServiceNow platform, along with responsibilities for maintaining and optimizing other cloud infrastructure components. The ideal candidate will have a strong background in ServiceNow platform administration, cloud infrastructure management, and a passion for ensuring system reliability, security, and scalability.

A brief summary of your job responsibility:

• Manage the overall health and performance of the ServiceNow platform, including upgrades, patches, and maintenance;
• Configure and maintain ServiceNow modules (e.g., ITSM, CSM) to align with business requirements;
• Ensure compliance with governance standards and best practices for the ServiceNow instance;
• Troubleshoot and resolve platform-related issues and incidents;
• Ensure optimal platform operation in terms of availability, capacity, security, and business continuity;
• Maintain and monitor cloud infrastructure components (e.g., AWS, Azure) to ensure high availability and performance;
• Assist in the design and deployment of secure and scalable cloud solutions;
• Implement cloud automation, orchestration, and monitoring tools.
• Troubleshoot and resolve cloud infrastructure issues;
• Document procedures, configurations, and best practices for knowledge sharing;
• Identify opportunities for platform optimization and process automation;
• Recommend and implement enhancements to improve system reliability and efficiency;
• Provide technical expertise and guidance to ensure infrastructure aligns with business goals;
• Collaborate with development teams to support customizations, CI/CD pipelines and integrations
• Ensure project implementation and operations are aligned with Government technology standards and policies;
• Work closely with cross-functional teams, including operations, application development, and business stakeholders and
• Perform any other IT related tasks / duties as and when assigned to support the smooth business operations.

To succeed in this role, you will ideally have:

• Minimum 3 years of hands-on-experience in ServiceNow platform administration;
• Proficient in System Administration (RHEL & Windows), Networks and Cloud Solutions (AWS, Azure);
• Excellent written and verbal communication skills and ability to influence and communicate effectively with non-technical audience and Senior Management.
• Additional skills and knowledge will be an advantage:
• Network, System or Application Administration & Troubleshooting;
• Python Scripting;
• Bash Scripting;
• ServiceNow Certified Implementation Specialist;
• Exposure to On-Premise ServiceNow Deployments
• Cloud Certifications (AWS/Azure);
• DevOps Infrastructure

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. IInterested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.
  

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for a Solution Architect (KMCS - Knowledge Management Common Services) to join us!

1. Architectural Ownership:
o Lead the design, validation, and verification of Application, Integration, System, and Data Architectures for KMCS applications throughout the product lifecycle.
o Collaborate with development teams to ensure architectural alignment with product roadmaps and requirements.
o Gather inputs from infrastructure and security counterparts and ensure overall architecture gels with infrastructure and security designs.
o Provide advisory on KMCS applications components and give recommendation in reviews and enhancements. This includes coming out with tender specification to meet project requirements.
o Review and ensure application design meet all stipulated guidelines and conditions, and aligned with WOG architecture and policies.
o Identify risks and gaps pertaining to overall KMCS products architecture and design, support incident and problem resolutions, assist product leads/managers in answering queries.

2. Product Roadmap Collaboration:
o Work closely with Product Managers to translate business requirements into technical product roadmaps.
o Present technical solutions and roadmaps to product stakeholders, ensuring clear communication and alignment.

Skillset/knowledge/Qualification

* Knowledge of AI and non-AI solution tools/platforms eg resume screening, chatbot, search.

* High level broad knowledge of technical software and architecture covering middleware, web/application servers and databases.

* Good knowledge and experience in AWS services (or Azure) and cloud solutioning. Certified AWS/Azure solution architect a plus.

* Experience in architecture, design, implementation and deployment of web application, ie solution architecting.

* Able to gel infrastructure architecture with application design and security. Able to design end to end covering different type of infrastructure services and integration sources.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Benefits

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Role             : Support Analyst

Location      : Singapore

Duration      : Long term contract

Job Scope

• Willing to work in shifts to provide 24/7, on-call, holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

WE ARE CONSTRUCTION COMPANY SUPPLYING SIGNAGE AND RELATED PRODUCTS.

Job Summary

The Project Administrator supports project management by ensuring effective coordination, communication, and documentation. Responsibilities include administrative tasks, maintaining project schedules, and assisting in project planning and execution.

Key Responsibilities

• Manage project schedules, documentation, and meetings.
• Track project progress and deliverables.
• Maintain organized project records and generate reports.
• Assist with budget monitoring and resource management.
• Address administrative issues and ensure quality standards.

Requirements and Qualifications

• Education: Bachelor’s degree in Business Administration, Project Management, or a related field.
• Experience: 2-3 yeas in project administration or a similar role.
• Skills: Proficiency in project management tools, strong organizational and communication skills.

Job Description

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service manufacturing equipment for the semiconductor and display industries.

Applied Materials South East Asia is a strategic hub for Applied Materials, consisting of diverse business activities across manufacturing, R&D, corporate functions and field services in Singapore, Malaysia and the Philippines. Singapore serves as the regional headquarters for Applied Materials. Since its establishment in 1991, the Applied Materials Singapore Operations Center has become our largest factory outside the United States. Singapore manufacturing accounts for around 50% of global semiconductor equipment output.

Our innovations are at the foundation of the technology that transforms every part of our lives. We offer an exciting place to grow and learn alongside some of the best people you’ll ever meet. Join us to Make Possible a Better Future.

As a Manufacturing Engineering Manager, you are responsible to lead the Singapore DDP (Dielectric Deposition Products) manufacturing team. Your key duties include:

• Lead engineering team, projects and programs in area of responsibility, and ensures that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of projects.
• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.
• Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Ensures compliance with company policies including (but not limited to) engineering/lab notebooks, patents, Intellectual property, confidentiality, ISO, safety and others as required.
• Establishes departmental budgets and spending requirements. Ensures that the utilization of all material and financial resources is carried out in an effective manner in alignment with AOP to ensure maximum productivity for the area.
• Effectively assigns work to subordinate staff, providing for professional development and coaching.
• Spearheads research and development of new manufacturing technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.
• Effectively utilizes common engineering technology and software packages for optimization of design development activities and timelines to ensure rapid commercialization.

Requirements:

• Master/ Bachelor Degree in Engineering with years of relevant manufacturing experiences
• At least 4 years of supervisory experiences managing a team of engineers
• At least 7 years of industry experiences in manufacturing, electronics or semiconductor
• Problem-solving and quality-minded personality
• Ability to work with deadlines and different levels of stakeholders
• Ability to work with global stakeholders which may lead to having meetings at different time zones
• Ability to travel for work at times in need
• Candidates with more experiences may be considered for Senior role.

Work Location:

• 8 Upper Changi Road North (Bus 2, 5 and 37 available)

Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service manufacturing equipment for the semiconductor and display industries.

Applied’s focus on advancing semiconductor technology is transforming nearly every aspect of our lives. Semiconductors are the “brains” of modern electronics enabling advances in communications, computing, healthcare, transportation, clean energy, and countless other applications. Our R&D capabilities help achieve breakthroughs that Make Possible a Better Future.

The Advanced Packaging Development Center is a state-of-the-art cleanroom that is among the most advanced wafer-level packaging labs in the world.

The Center was established as a joint lab partnership with the Institute of Microelectronics (IME), a research institute of Singapore’s Agency for Science, Technology and Research (A*STAR). It houses the industry’s broadest portfolio of products that enable the foundational building blocks of heterogeneous integration.

Key Responsibilities

• Manage engineers in utilizing techniques to characterize hardware, define methods and new technologies and apply them to characterize hardware, and/or perform hardware characterization on extremely complex systems for entire range of products for division
• Interact with key customers to resolve extremely complex process engineering issues to address customers High Value Problems (HVP) for an entire range of products for the division
• Ensures effective product/technology demonstrations
• Manages experimental tests, evaluates results and escalates critical technology issues to management
• Determines product process specifications and equipment strengths, weakness and area of developmental opportunity
• Leads collaboration efforts with executive managers and junior managers to ensure strategic execution
• Leads market share improvement efforts

Requirements:

• PhD or Master in Materials Science, Chemical Engineering, Chemistry or Physics or related field
• Research focus in semiconductor would be an added advantage
• At least 5 years of experiences in supervisory or management capacity
• At least 10 years of relevant experiences in Plasma Etch process development field
• Outstanding communication and interpersonal skills with the ability to influence internally and externally, including senior management
• Problem-solver attitude with determination and quality-mindset

Work Location:

• Science Park II

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description & Requirements

Afternoon Shift

• Working Schedule: 5.5 days per week, with alternating Saturdays off after the probation period.
• Responsibilities:Review customer documents to execute Air Waybills (AWBs) and send pre-alerts.
  Communicate with customers and overseas stations regarding shipping instructions.
  Prepare export permit declarations.
  Monitor and check the status of shipments.
  Perform any ad hoc duties as assigned.
  

Experience: No prior experience required; training will be provided.

Working hours

• 5 Day work week; Working hours: 8:30am to 6:00pm
• Work on Public Holiday when required
• Overtime work when required

Job Scope

• Attend to customers’ inquiry
• Prepare and process Air Export booking request
• Arrange for collection of cargo at customers’ premise
• Provide booking confirmation and flight details to customers
• Mange customers’ expectations and complaints
• Correspond with overseas offices on shipment status and inquiries
• Verify invoices from vendor
• Prepare customers’ report

Job Requirements

• Must be familiar with Microsoft Word and Excel
• Must be able to work independently
• Must be able to converse in English fluently through email and phone
• Must possess a sense of urgency and responsibility in work
• Outgoing personality
• Willing to learn with good attitude
• Prior work experience in this industry is not required, but will be advantageous if have

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an individual to join us as a NOC IT Shift Engineer (2 year contract)!

A brief summary of your job responsibility:

• Performs regular system, application and network (“System”) health checks to verify that the System is operating optimally.
• Monitors and identifies IT system abnormalities, resolves problems, or escalates to relevant parties for help.
• Performs first-level trouble-shooting on the Systems and escalate to second-level teams for assistance.
• Provides technical support during disaster recovery, contingency test, scheduled maintenance, system change requests, software installation, system equipment problems, etc.
• Generates inventory and statistical reports for monitoring, analytics and audit purposes.
• Generate reports, updates, escalates, and close of incident tickets.
• Reviews and verifies the accuracy of operational procedures and processes. Provides recommendations to improve systems or to streamline processes.
• Maintains and updates System’s documentation and inventories.

To succeed in this role, you will ideally have:

• Minimum a year of technical support experience in a NOC environment is preferred.
• Work in teams of 12 hours rotation shifts that span across weekends and public holidays.
• Able to follow documented work instructions and procedures.
• Good written and verbal command of written English

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• Leave Benefits with additional perks such as Family Care and Birthday Leave.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Contract Staff enjoys the same benefits as Permanent Employees.