About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Responsibilities
- Translate complex business needs into technical requirements and OmniStudio-specific components.
- Create wireframes and mockups to outline the visual layout and flow of OmniStudio interactions.
- Design intuitive navigation structures for OmniScripts, ensuring users are guided logically through processes.
- Apply design principles and best practices for optimal usability across web and mobile interfaces.
- OmniStudio skillsets in the following areas:
1. OmniScripts:
- Build step-by-step sequences using branching logic and conditional actions.
- Design dynamic forms that adapt to user input and business rules.
- Integrate with external systems using Integration Procedures or custom Apex code.
2. FlexCards:
- Configure layouts and content for visually rich, informative displays.
- Incorporate actions and buttons to trigger OmniScript processes or external calls.
- Customize appearance to match brand guidelines.
3. Integration Procedures:
- Develop REST API calls to retrieve or push data to systems outside of Salesforce.
- Design complex data transformations and mappings when connecting systems.
4. DataRaptors:
- Use DataRaptor Extract to fetch data from Salesforce objects or external sources.
- Employ DataRaptor Transform to manipulate and shape data structures for optimal use in FlexCards and OmniScripts
5. Decision Tables:
- Define rule sets and conditions to drive personalized actions and content within OmniStudio components.
Requirements:
- Successful candidate will work with key stakeholders to execute configuration & development changes derived from specific initiatives or resulting from Salesforce platform releases/upgrades.
- 3-10 years’ experience in Salesforce implementation
- Effective in Customer/Client interaction.
- Good problem-solving skills.
- Good Communication skills both written and verbal.
- Omni Studio certifications is a plus.
Let's talk about what's in it for you!
Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.
As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:
Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.
Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.
Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.
Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.
Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.
