In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

We are hiring for various client-facing and operational teams with integrated planning and activation capabilities, covering all analog & digital channels including programmatic & biddable platforms.  If you are strong in creatively integrating both traditional and digital elements into the overall media mix while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you! 

As an Integrated Media Planner, you will support your Manager in integrated media planning and buying.  

Specifically, you will be involved in: 

1. Planning 

• Partner your Manager to develop media strategy, channel recommendations and prepare the detailed media flow plan 
• Liaise with media owners for proposals 
• Engage clients and creative agencies on day to day operations, competitive tracking & reviews, media trend updates and various campaign reports on local/regional/global levels

2. Buying  

• Negotiation with media owners for better rates and value adds 
• Booking of ads and setup of digital ads– both managed service and self-service 
• Prepare Copy Instructions/material specs, liaise with media vendors & creative agencies for material submission 
• Digital ad operations (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing) 
• Monitor ads during campaign period, weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings 
• Competitive monitoring for offline media (ADEX) and digital media tracking 

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning digital campaigns. If you are strong in delivering and developing exciting digital media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Main Responsibilities

As a Media Planner (Digital), you will be responsible to support your Manager in digital media planning and buying, including:

Planning

• Assist the Manager to develop media strategy, channel/ platform recommendations and prepare the detailed media flow-plan; 
• Leverage available planning tools and liaise with media owners for proposals;
• Engage clients on day to day operations, media trend updates and various campaign reports on local/regional/global levels.

Buying

• Negotiate with media owners for better rates and value adds;
• Book ads – both managed service and self-service across various platforms;
• Liaise with media vendors & creative agencies for material submission;
• Digital ad ops (campaign set up on self-serve platforms, tagging of ads and client’s site, ensure ads are properly served and tags are firing);
• Global ops (adhering and following globally set parameters and campaign execution processes while also guiding others);
• Oversee all performance across channels (Search, Social, Programmatic etc.);
• Monitor and optimize performance during campaign period across platforms such as Google Adwords, Facebook, LinkedIn etc.
• Weekly digital reporting, end of campaign reporting and reconciliation of final costs for finance billings.
• Have experience in e-commerce on-platform and off-platform experience

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

If you are strong in delivering and developing exciting integrated media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!

Key Responsibilities:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking
• Have prior platform experience in managing Social, Search and/or Programmatic campaigns (ideally with offline medium experiences), including but not limited to account setup, strategy development, organization, and management
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring and developing team members skillset and wellbeing within the structure, also help to develop growth plan for the reporting team.
• Lead Local Market Management/Coordination (Global and Regional Requests)
• Lead Global/Regional Governance Reports and Digital Guidelines compliances
• Support Quarterly Business/Competitive Review Development

• A Software Project Manager is responsible for the Software project delivering a Software solution or an upgrade of a Software solution for controlling of a system.
• A Software Project Manager is responsible for the planning, executing, monitoring and controlling of the Software project from handover from sales to handover to the customer.
• A Software Project Manager is responsible for ensuring effective, economic and timely deliveries of the agreed scope from the Software Solutions Department.

• To provide high quality service deliverables to clients. You shall need to manage a team of accounting professionals and review their work to ensure accuracy and completeness

• Attend to accounting and business-related matters of client including liaison with client, regulatory authorities, auditors, tax agent, corporate secretary and banks

• Managing a portfolio of clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time.

• Review and preparation of full set of accounts and statutory financial statements

• Handle quarterly GST returns, payment processing, payroll processing and CPF submission Participate in ad-hoc assignments/projects as and when required

Opportunities & Exposure

1. Product Launch

• Assist in the production of POSM and visuals according to brand guidelines
• Assist the Visual Merchandising (VM) team to prepare the operational guidelines of product launch based on the needs of different markets
• Prepare VM installation for Travel Retail SEA markets

2. Animations/Events 

• Design support on promotional activities by collaborating with marketing and commercial teams

3. Visual Merchandising Operation

• Support on the POSM shipment, cost tracking, and PO creation.

Provide operational support and process export documentation (billing invoices, reports and airway bill) accurately and promptly to achieve OPS objective and meet airlines departure​​​ and helping branch in complying  with Customs and any other government agencies’ regulations.

• Process export documentation accurately and timely for customers and meet Customers/OPS requirements and Airlines flight departure cut-off.

• Ensure all documentations (billing invoices, reports, AWBs, etc.) are complete, scan in e.doc, properly indicated and accompany with shipments.

• Check that all shipments checklists are completed, scanned, filed, and attached with the shipments as per IATA rules and regulations.

• To meet all Pharmaceutical & Healthcare requirement as per GDP/GDPMDS regulations and directives as required.

• Complete DAYEND closing report at end of the day.

• Review shipment events data and shipment manifests are update timely and accurately to meet Operational Performance Audit objective.

• Ensure all shipments pre-alert documentations are send to customers and destination offices promptly.

• Co-ordinate with Airlines terminal and warehouse vendor staff for any shipment dispute, discrepancy etc.

• Communicate with customer service team on any issues pertaining to rates, destination, and shipping instruction errors.

• Provide 24 hrs service to include after office hours, holidays, and weekends for Urgent/Aircraft on Ground (AOG) shipments arrangements.

• Required to perform shift work and rostered duties.

• Declare all different types of AOG customers shipping permits compliance with customs rules and regulations.

• Take up additional tasks as required meeting department’s needs.

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To support Boutique Manager in managing all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To support in monthly inventory stock takes together with Finance team
• To work with Boutique Manager to ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

The Chef de Partie is responsible for the supervision of the assigned kitchen’s operation to achieve and maintain the highest standards of food quality preparation and guest satisfaction. Main responsibilities include but not limited to quality and cost control as well as learning and development of colleagues.

Primary Responsibilities

Food Quality

• Monitors food quality and consistency and ensures that the food presented to our guest is of the highest quality standards. 
• Supervises and monitors kitchen operations, works with yield testing, product identification and that the proper rotation and labelling is followed accordingly to written guidelines for food product specifications.
• Daily spot checks, monitors all food items being ordered by the kitchen and ensures all items are utilised completely to avoid wastage.
• Works closely with receiving and storeroom; to ensure that goods received are of the standard quality and meets hotel’s specifications. 
• Constantly assesses freshness, presentation and temperature of food served.

Cost Control

• Ensures food portioning, serving, requisitions and receiving from stores are properly controlled in line with Standard Operating Procedures in order to minimise wastage. 
• Updates menu recipe costing and menu planning as required, as well as for F&B promotions.

Hygiene and Sanitization 

• Responsible for personal hygiene and grooming in accordance to Raffles Hotel Singapore standards, National Environmental Agency standards and HACCP guidelines.
• Enforces the highest standards of cleanliness, hygiene and sanitation in kitchens. This includes working areas including, but not restricted to; refrigerators, freezers, ceiling, walls, floors, shelving working tables and working utensils such as carving boards, slicer, mixers, blenders, cutters, woks, pots, pans, etc. 
• Ensures that all equipment is hygienically stored in its designated area.
• Ensures that all perishable items are stored quickly and efficiently, all items are utilised completely to avoid wastage and ingredients are always fresh and within its expiry date. 
• Prevents using spoiled or contaminated products in any phase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Training, Learning and Development of Culinary Team 

• Responsible for the induction and on boarding of new hires. 
• Ensures that colleagues are trained in, and complies with hotel’s rules and regulations. 
• Ensures that colleagues are trained in, and complies with workplace safety and health procedures, hygiene, HAACP standards and emergency procedures. 

Management and Leadership of the Culinary Team  

• Oversees the effective and professional operations of assigned kitchen. 
• Ensures smooth and effective communication amongst the kitchens and other departments.
• Manages the conduct of subordinates and follows through with any employee grievances when necessary. 
• Ensures that all deadlines assigned by supervisors are met.

Involvement in Wider Job Function Relationships 

• Maintains collaborative working relationships with colleagues, supervisors and managers.
• Builds guest loyalty and to develop to a professional relationship with local guests and regular patrons.
• Continually improves product through obtaining feedback from guests and patrons.
• Upholds Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions. 
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

The Stewarding Supervisor is responsible for maintaining the cleanliness and quality of all F&B and kitchen equipment and areas so that all guests will enjoy a safe and wonderful dining experience and kitchen hygiene standards are met, through active supervision of the Steward Attendant and with the commitment to complete the job well.

Primary Responsibilities

Maintains the Cleanliness and Quality of Food & Beverage and Kitchen Operation Equipment

• Allocation of daily task to Steward Attendant, work with close supervision.
• Efficiency of work in dish wash and kitchen equipment.
• Takes ownership of all OE, kitchen, Hotel equipment.
• Operation checks to ensure work flow are in order and hygiene standards are met with expectations.
• Works closely with both the F&B and Culinary teams to build a strong collaboration between various teams.
• Timeliness of dish cleaning, returning dish for reuse during high business turnover.
• Ensures all wash equipment are clean and sanitised.
• Makes sure of proper handling of all OE so as to avoid or minimise breakage.
• Ensures that all OE are sufficient during meal operation.

Maintains the Cleanliness and Safety of the Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, co-ordinates with Night Cleaning Contactor to follow up for any unclean areas and equipment , assists the Assistant Executive Steward to inspect the cleanliness of the kitchen twice a week.
• Checks the functional operation of each Dish Wash Machine, co-ordinates and follows up with Engineering and chemical technician for any faulty issues.
• Co-ordinates with the collection of the garbage in the kitchen and check on the recycle process.
• Maintains that the kitchen floor is clean and dry at all time , also look out for any potential safety hazard issue and tries to eliminate it immediately, Should it not be successful, to notify the Assistant Executive Steward and ask for advice.
• Sanitation of all OE are critical according to the kitchen’s hygiene standard.
• Must update all HACCP check-list and documentation on a daily basis.
• Be involved in all the kitchen walk through.

Supervisor of the Stewarding Team

• Must have strong leadership and interpersonal skill.
• Must be able to lead the team at all time.
• Induction and training of Steward Attendant in technical skill and process as outlined in the keys to success manuals.
• Must be the team OJT Trainer.
• Assists the team to meet with the hotel’s grooming requirement and have good personal hygiene practice.
• Coaches Steward Attendant to constantly improve or maintain performance, gives guidance where performance is below expectation.
• Oversees the provision of operation supplies, cleaning equipment, and chemicals.
• Assists the Management to control the expenditure and cost within the budget (OT / CL / Supply).
• Actively involves with the Hotel recycle program.
• Offers support when situation require.
• Competency in the yearly internal and external hygiene audit (departmental goal).
• To have some Store Management skills (OE Storeroom/Chemical Storeroom/Cleaning supply Storeroom).
• Assists the management to build a friendly and heartist working environment.
• Constantly find ways and means to make improvements for the team.
• As one of the leader in the team, you must always lead by example.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Participates in departmental leadership activities as a member of the team and continually conducts training for the team member.
• Follows Hotel and Departmental guidelines to lead the team.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Understands emergency procedure , health and safety requirement
• Ensures that safe work practice is followed including emergency procedures.
• Must be certified with (Occupational First Aid Course).
• Actively involves with Hotel Emergency Evacuation Exercise (CERT).
• Maintains collaborative working relationships with colleagues and supervisor/manager.
• Must be able to accomplish on time any assignment given by the management.
• Actively involved with Hotel activity.

• The incumbent will be responsible for all company secretarial matters relating to a portfolio of clients.
• The work includes incorporation of new companies, registration of branches and other entities, prepare resolutions and minutes of meetings, ensuring compliance with the requirements of the Singapore Companies Act and the provision of advisory services and also manage a portfolio of clients.
• Maintenance of statutory registers and submission of statutory returns to ACRA.

Scope of Position: 

• Is responsible for ensuring that exports comply with customs regulations and law and meeting Expeditors expectations and requirements as outlined in Operations Performance Standards (OPS). Also work with Singapore Customs and control agencies and shippers to ensure documentation is complete to facilitate customs export declarations, Preferential Certificate of Origin (PCO) and Certificate of Origin (CO).

• To provide exceptional customer service to both internal & external customers for timely freight booking and updating of key milestones for origin handling shipments.

Major Duties and Responsibilities:         

• Interact with our customers in processing their origin handling services for their ocean export shipments by following procedure set by the company in OPS, and meeting customer’s expectations. 
• Preparation & Updating of Internal/Customer SOP to ensure all customers’ requirements are in place.
• Ensure accurate and timely client and vendors billing for timely revenue recognition.
• Ensure permit(s) are approved prior to export from Singapore.
• Meet KPI standards in accordance with the Company’s procedures.          
• Timely responses to emails and other form of communications within 24h hours
• Escalation of problems to Management when necessary
• Pass customs competency test and able to file for customs entry
• Comply with Singapore Customs / Competent Authorities rules and regulations imposed as well as adhering compliance to Expeditors policy and expectations
• Prepare and submit reports timely as required
• Take up additional tasks as required to meet the Department’s needs.
• Meeting 52 hours Training hours / year.

Key Responsibilities

• Develop user interfaces for web applications using React.js.

• Collaborate with UX/UI designers to implement responsive and visually appealing designs.

• Implement state management using Reacts state and context API or popular state management libraries like Redux.

• Build reusable components and front-end libraries for future use.

• Ensure the technical feasibility of UI/UX designs.

• Integrate front-end elements with server-side logic using API calls.

• Collaborate with back-end developers to define and consume APIs.

• Document APIs for consumption by the front-end team and ensure proper communication between front-end and back-end teams.

• Optimize components for maximum performance across a vast array of web-capable devices and browsers.

• Conduct unit testing of components and perform debugging when necessary.

• Collaborate with QA engineers to ensure the quality of the front-end code.

• Participate in code reviews to maintain code quality and adherence to coding standards.

• Work closely with other developers, designers, and product managers to deliver high-quality software.

• Implement responsive design principles to ensure applications work well on various devices.

• Monitor front-end performance and address any issues promptly.

• Stay updated on industry trends, emerging technologies, and best practices in React development.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a React Developer with a strong portfolio.

• Solid understanding of front-end technologies, including HTML5, CSS3, and JavaScript.

• Proficient in React.js and its core principles.

• Experience with popular React state management libraries (e.g., Redux).

• Familiarity with consuming RESTful APIs.

• Strong understanding of asynchronous request handling and data fetching.

• Knowledge of modern authorization mechanisms, such as JSON Web Token.

• Experience with version control systems (e.g., Git).

Job Summary

We are looking for an experienced Infrastructure Analyst to support a project, in the maintenance of Regional Infrastructure Systems within a large financial organization.

Mandatory Skill-set

• Bachelor's, or Master's degree in Information Technology, Computer Science, Computer Engineering, or an equivalent field;
• At least 2 years working experience in IT Support/Infrastructure Engineering;
• Hands-on in ensuring the effectiveness of service management functions like monitoring, network performance, capacity management;
• Demonstrate familiarity with networking principles and protocols;
• Knowledge of system applications such as MS SQL Server, backup software, Application Server, and Checkpoint firewall;
• Have experience in troubleshooting, system administration, and doing the root cause analysis;
• Advanced skills in Microsoft office suite- MS Excel and PowerPoint;
• Exhibit excellent communication skills to effectively interact with both technical and non-technical stakeholders;
• Demonstrate proficiency in troubleshooting and adeptness in problem-solving.

Desired Skill-set

• Command knowledge and practical experience in Information Technology (IT) servers or networks;
• Prior exposure to Virtualization technologies.

Responsibilities

• Collaborate and communicate work across multiple discipline of IT which includes, technical team, Applications, Project Managers and Architects;
• Involved in supporting the Infrastructure delivery services across Asia Region;
• Support the build function by ensuring execution of the major project changes;
• Responsible for the run and change initiatives by partnering with the production and application development teams to meet the SLA for Infrastructure readiness;
• Generate comprehensive documentation such as Maintenance Reports and checklists;
• Maintain accurate records of hardware and software inventory, document maintenance actions, and track issue resolutions;
• Develop and maintain technical documentation encompassing system configurations and procedural guidelines;
• Partner with various teams and tech teams to drive change request for Safety and Soundness which includes EOVS remediation, GEMS and Vulnerability Threat Management;
• Escalate intricate issues to appropriate teams or vendors as needed;
• Apply updates and patches to operating systems, software applications, and drivers to ensure security and optimize performance (Windows Server, RHEL);
• Oversee software license management to ensure adherence to compliance and proper usage;
• Implement robust security protocols to safeguard systems against potential threats and vulnerabilities.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

✅ Fresh graduates are welcome to apply

Responsibilities:
-Liaise with Customers/Carriers and agents for import and export shipments
-Work out quotations for customers
-Import/Export permit declaration and custom clearance
-Building business relationships with new customers and partners
-Prepare documentation and summary for customers' daily shipments
-Issue invoice and costing

✅ Requirements:
-Customer Oriented with good interpersonal skills
-Good written and oral communication skills
-Able to work independently
-Familiar with air/sea Import and Export cross trade shipment will be an added advantage
-Min O Level, preferably 1-year relevant experience

Location: Changi Area

Job Types: Full-time, Permanent

Salary: $2,000.00 - $3,200.00 per month

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Resource planning and fulfilment of billing hours for outbound (80%) and inbound (20%) sales model. Adoption and communication of global scheduling guidelines to appropriate stakeholders.
• Creation and optimization of schedule shells, allocating productive time based on interval level staffing needs, following region specific labor laws. Appropriate distribution of programmed shrinkage (activity codes) to guarantee the accuracy of projections related to productive staffing commitment.
• Provide visibility and reporting capabilities of main KPIs related to scheduling functions such as projected interval compliance, and bidding completion. Create data models to forecast long/short term business volume, set up multi-dimension capacity models & plans and determine the optimum one by balancing customer experience, employee experience and cost effectiveness, contributing to consistently achieved SLA goals.
• Design different shifts for the sites and make schedule plan ensuring no violation of local labor laws and regulations; manage day-to-day production of sites, closely coordinate with operation team and adjust shift plan quickly and effectively, in case of unexpected rises in moderation volumes or absenteeism.
• Work as the Point of Contact to provide ad-hoc and regular support to stakeholders such as policy team, product & system BP, sales team, sales management team and etc.
• Advise on staffing needs and performance issues impacting service levels to the WFM lead in a timely manner. Ensures staff optimization, sets goals and objectives, maintains employee records and facilitates effective communication among workers.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Deep understanding of workforce management, including volume & headcount forecasting, performance monitoring and processes/system optimizing and etc
• Proficient skills on EXCEL and good at data analyzing, familiar with formulas and Pivot Tables. Experience utilizing SQL, HQL and WFM systems is a plus
• Good communication skills, information analysis & interpret capability (ability to present detailed technical analysis, assumptions, and recommendations succinctly).
• Excellent problem-solving, task prioritization, follow-up, and quick learning skills. Ability to work in a fast-paced, high-pressure environment with dedication, passion and motivation.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description :

• Responsible for design finalization and shop drawings production/material submission for all the facades
• Coordination with specialized sub-contractors, clients, and facade consultants
• Review, coordination, and management of interfaces with other trades
• Facade design and installation management
• Coordinate design drawings with consultants to comply with the requirements of the authorities
• Review project specifications, technical clarifications, and construction drawings
• Supervise architectural works and coordinate with client's representatives, consultants, and sub-con on technical matters
• Ensure all submission of detailed drawings, materials, and mock-ups for early approval
• Ensure all architectural works are carried out as per approved architectural drawings and specifications and all interface details with SWCs works are carried out as per CCSM and Reflected Ceiling Plans.
• Plan, manage and maintain the BIM data in compliance with project requirements
• Create and maintain the project template files to ensure standards
• Coordinate with other departments and engineers to manage and resolve clashes
• Liaise with sub-contractors
• Prepare Transmittal on drawings for submission or issuance to sub-contractors
• Review and revise the current revision status
• Compiling of As-built drawing upon project completion
• Minor coordination of Architectural / Structural / M&E drawings
• Detailing and documentation of working drawing
• Check on-site to ensure that architectural works are carried out according to the construction drawings
• Attend to Architectural materials, sample board, trade demo, and shop drawings submission and submittal review comments from consultants

Job Requirement :

• Bachelor in Architecture / Civil Engineering or equivalent
• Working Location: Jurong East
• Able to commit 6 working days
• Minimum 3 years of Facade experience in Singapore's Main Contractor firm
• Preferable Experience in high-rise facade

Job Description

• Searching and selecting candidates in the most effective way including using LinkedIn, job board platforms, networks and referrals to build a robust candidate pipeline. Stay abreast of recruiting trends and best practices.
• Take ownership of candidate experience by designing and managing it. Develop job postings, job descriptions and position requirements.
• Facilitate the offer process by extending the offer and negotiation employment terms.
• Manage on boarding and new hire process.
• Manage overall interview, selection, and closing process.
• Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations.
• Take ownership for the internship placement.
• Develop talent mapping pool for all placement.
• Assist on new hire training and development programme, monthly review and tracking.

Requirement:

• Candidate must possess at least a Bachelor's Degree Human Resource Management, Business Studies/ Administration Management or equivalent;
• At least 3 to 5 year(s) of working experience in similar capacity.
• Able to work independently in a fast-paced changing environment.
• Proactive working attitude; Able to work under pressure.
• Familiar with Microsoft Word, Excel, Power Point, Outlook; especially in proficient in Power Point, strong in prepare presentation slide.
• Good communication skills and likes to interact with all levels of people.

Benefits

• Competitive Salary Scheme
• Career advancement guaranteed
• Annual leave
• Medical leave
• Annual Performance Bonus
• Work-life balance environment

Responsibility

• Improve and maintain the network infrastructure and network security setup and architecture
• Design, configure and deploy and maintain all network and security solutions
• Proactively work to improve reliability, stability, and security
• Perform troubleshooting, performance tuning, and capacity planning
• Create and update documentation
• Responsible for any other ad hoc duties assigned

Requirements

• Diploma/ Bachelor in Computer Science/ Information Technology or relevant field
• At least 3 years of relevant working experience in a relevant field and role
• Preferably with Cisco Certification
• Knowledge of networking protocols such as but not limited to, NAT, DHCP, DNS, BGP, RIP, OSPF
• Knowledge of switching protocols (VLAN, STP, VTP, EtherChannel, Port Security
• Excellent problem-solving and troubleshooting skills
• Ability to work independently as well as collaboratively within a team environment

**Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

Responsibilities:

• Develop and maintain Java-based applications.
• Collaborate with team members to design and implement software solutions.
• Troubleshoot and debug Java applications.
• Utilize strong SQL Server knowledge for database management and integration.
• Stay updated with industry best practices and technologies.

Responsibilities:

• Performs inspections of both video and audio files in order to assure adherence to company specifications, reporting of any anomalies so that the files can be classified for re-do and rejection
• Performs any quality issues of the video and audio files that are not matching to specifications
• Inputs data into the Media Lab Equipment e.g. Digital Content Management System (DCMS), in the form of metadata (synopses and images), as well as linking assets
• Adhere to the processes and standards by filling out the proper QA/QC checklist/router as per airline specifications, as maybe needed for the completion of tasks or reporting/audit purpose
• Performs rack validation as needed, by following the Grid specifications for what should be displayed on the Passenger Graphical User Interface (PAX GUI) and verifies anomalies to determine fixes
• Assists team leadership with troubleshooting efforts, and, in the absence of a Lead, perform Peer Reviews when necessary
• Utilizes Media Lab Equipment to duplicate contents on the hard-drives to ship out to the Airlines/Maintenance Teams and ensure traceability of hard-drives (to and fro media office).
• Operates various software tools to enable content integration e.g. Manzanita Stream Analyzer, Beyond Compare, VLC Player, MD5 Checksum tool, etc
• Anticipate potential issues pertaining to specification during the integration process

Requirements:

• Min. Degree in a related field, or a Diploma with at least 2 years of experience with IFE systems or an equivalent business
• Familiarity with SAP, Primavera, Version One and JIRA a plus
• Possesses proficient written and verbal communication skills
• Ability to effectively present information and respond to questions from various stakeholders
• Able to build and establish foundation in any account assigned for employee commitment to change
• Prior experience juggling multiple projects at one time

Other Information:

• Working Location: Changi
• Working Hours: Monday - Friday
• Company shuttle bus is provided at designated MRT stations

A Day in the Life

• Generate efficient and intuitive event ideas or strategies
• Oversee roadshows, exhibitions and promotional events
• Prepare marketing presentations
• Maintain relationships with suppliers and vendors to ensure collaboration in activities
• Monitor progress of events and prepare post mortems to submit reports of performance
• Collaborate with colleagues in preparing budgets and monitoring expenses

Who we are looking for

• Diploma in Business Administration, Marketing and related discipline
• Proven experience as marketing or project executive or similar role [experience in this field is preferred]
• Good understanding of events marketing and ability to evaluate trends in this field
• Thorough knowledge of strategic planning and marketing best practices
• Proficient in MS Office
• Familiarity with social media and web analytics
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness