Summary

Support the Restaurant Manager in all aspects of the outlet(s) daily operations with a goal of providing a high quality experience to guests.

Job Responsibilities

• Warmly welcome and greet our customers to the outlet
• Will learn to possess good product knowledge and be well-versed in all menu items served
• Confidently present the menu and propose / upsell different food & beverage choices to our customers
• Place orders through the point-of-sale (POS) system and help serve orders to the tables accurately
• Assist in clearing and resetting of tables according to hygiene standards and requirements
• Maintain a high standard of cleanliness for the service station
• Any other ad hoc duties as assigned by the management relating to the service and cleanliness of the restaurant
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Handle guests' feedback promptly.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Summary

To provide administration support to the Director of Finance (DOF) and the Finance Department in general, including taking maintaining files of all correspondence and statistical data.

Job Responsibilities

Credit applications:

• Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally checked and approval must be received from the Director of Finance.

City Ledger:

• Ensure all invoices / statements are issued on a timely basis.
• Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
• Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements.

Guest Ledger:

• Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date.

Fixed Asset tagging:

• All fixed assets have to be tagged with Pullman Singapore Hill Street (PSHS) special barcode, which is generated manually by AA.

Fixed Asset listing:

• Records all movements of assets timely according to payment and disposal dates.
• Compute the depreciation according to the PSHS standard and record in the FA listing.
• Perform a monthly journal posting on the depreciation amount.
• Perform a monthly reconcile of the FA listing against balance sheet.

Purchase of new assets and disposal of old assets:

• Verify the completed evaluation form with all supporting documents by the respective Head of Departments (HODs) for the newly purchased asset.
• Verify the completed disposal form with all supporting documents by the respective HODs for discarding old assets.

Other duties:

• To prepare bank reconciliation by first week of every month.
• To check and ensure all Casual Labour claims are comply and tally with the time sheet submitted to Finance.

Summary

Supports the Hotel Sales team in the coordination and back-end administration of sales activities.

Job Responsibilities

• Assist the sales team in secretarial and administrative support.
• Act as a contact person between the client and the hotel in the absence of Director of Sales & Marketing, Asst Director of Sales, Sales Team.
• Ensure all correspondences are effectively copied to all relevant departments and regional offices and traces dates effectively followed up.
• Handle telephone calls to take messages, new enquiries, check room availability.
• Ensure all leads are answered to and proposals are followed up with 8 hours.
• Be accountable for all targets and goals set for area of responsibility.
• Perform other reasonable duties assigned by the assigned by the Management.

Summary

This position is responsible for the overall mixology operational components of the division to ensure efficiency and high standards of operations in the outlet.

Job Responsibilities

• Provide bar related trainings for the service team.
• Up-sell or promote all specials advertised in the outlet as well promoting slow moving items.
• Responsible for all side duties described in the job task check list and to complete all side work prior to the opening and closing of the restaurant.
• Develop and update cocktail menus in line with latest industry trends.
• Conduct ongoing R&D work on beverage offerings.
• Work closely with Head Mixologist / Bar Manager / Outlet Manager on creative and innovative promotions.
• Follow outlet policies, purchasing procedures and service standards.
• Proactively assist guests at all times.
• Provides table and or counter service of alcoholic / non-alcoholic beverages.
• Maintain a well-stocked bar, including all ingredients needed to prepare signature drinks and standard drink orders.
• Maintain a clean and organized bar area to ensure a safe environment for guests.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP).
• Works closely with the restaurant service team and the chefs in order to deliver luxury service in the dining area.
• To ensure inventory, requisition, par stocks and control systems are in place to maintain cost control.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Summary

This position is responsible for answering and responding effectively to all enquiries on Hotel reservations in a knowledgeable, courteous and prompt manner.

Responsibilities

• Respond to enquiries about hotel products and services by telephone and email according to standard guidelines.
• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features to promote its products and services.
• Understand Revenue management strategies, up-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue.
• Determine guest needs and quote the appropriate room and rate as per requirements.
• Input booking information into the Reservation System.
• Process amendments to reservations such as extensions, early departures, etc.
• Record special billing arrangements for groups.
• Coordinate and communicate with all other departments to ensure a smooth operation

Summary

This position is responsible for the management of revenue maximization in Rooms and create Revenue Management processes in the Hotel.

Job Responsibilities

• Measure & drive total profitable revenue performance, including rooms and F&B, against strategy & targets and adapts current strategy as necessary for the hotel.
• Facilitate, guides, and directs all department heads in selecting the optimum revenue opportunities for the properties to ensure our strategic objectives are achieved.
• Actively monitor the competitive environment and elaborates revenue & pricing optimizing tactics and strategies in order to maximize Revenue Generation Index (RGI).
• Consultation and coordination with stakeholders at properties, regional and corporate levels, identifying and pulling together the deliverables.
• Develop short, medium and long-term objectives, strategies and action plans, which may be cascaded through the business.
• Co-Lead hotels’ annual topline budget & business planning.
• Develop an overall Dynamic Pricing & Revenue Strategy by market segment, channel or/and feeding market.
• Develop the process to forecast the topline revenue of all revenue centers of the business and implement the inventory controls accordingly, maintaining parity guarantee.
• Support and Impact the Revenue & Reservations Teams at the hotel.
• Coordinate Recruitment, Talent Management & Learning and Development to ensure alignment of overall quality and service.
• Lead Revenue Management Culture across the Hotel.
• Review, audit & maintain revenue relates systems (Opera,TARS, RMS) & channels and Tools.
• Provides analysis of Business Intelligence and Data Management.

• Assist in digital marketing overall planning for Asia Pacific region
• Involved in the strategic planning, promotion, and execution of internal and external corporate events
• Assist the team in running a coordination of marketing campaigns, example: product launches, promotions, key events, and developing visual assets for these activities
• Digital Content Creation : Conceptualize and developing engaging content for various digital platforms including social media, website, and email marketing campaigns.
  • Eg . Video Editing: Edit and produce marketing videos for various purposes such as product demos, customer testimonials, and promotional content, ensuring high-quality visuals and storytelling.
• Social Media Management: Manage and schedule posts across different social media channels, monitor engagement, and analyze performance metrics.
• Email Marketing: Assist in creating and executing email marketing campaigns, including designing templates, writing copy, and analyzing campaign results
• Presentation Slide Creation: Design and create visually appealing presentation slides for VP meetings, incorporating data, charts, and graphics to effectively communicate key information.

Install, configure, and maintain Linux servers and systems.

Perform system monitoring, troubleshooting, and problem resolution to ensure high availability and reliability.

Manage user accounts, permissions, and access control on Linux systems.

Implement security measures to protect Linux systems from unauthorized access and vulnerabilities.

Install and configure software applications and services on Linux servers.

Perform system backups and recovery procedures to ensure data integrity and availability.

Collaborate with other IT teams to support infrastructure projects and initiatives.

Stay updated with the latest developments in Linux technologies and best practices.

Bachelor's degree in Computer Science, Information Technology, or related field.

Proven experience as a Linux Administrator or similar role.

In-depth knowledge of Linux operating systems (e.g., CentOS, Ubuntu, Red Hat).

Experience with shell scripting (e.g., Bash, Python) for automation and system administration tasks.

Strong understanding of networking concepts and protocols.

Familiarity with virtualization technologies (e.g., VMware, KVM).

Aethir is a leading technology company specializing in AI, Blockchain Gaming, and Decentralized Physical Infrastructure Networks (DePIN). We are dedicated to pushing the boundaries of innovation and creating impactful solutions that shape the future.

We are seeking a dynamic Project Manager to join our team and work closely with our tech and product teams on our latest products and technology. You will support Aethir in developing and communicating our strategy, ensuring that all team members work effectively and efficiently towards our goals.

Responsibilities:

• Work closely with the tech and product teams on the latest products and technology
• Develop and communicate Aethir's strategy, ensuring team members work effectively towards goals
• Develop comprehensive project plans outlining scope, goals, deliverables, timelines, and resource requirements
• Monitor and report on key business metrics, including financial and operational performance
• Assist in the development and implementation of company strategy and annual planning
• Lead and support cross-functional initiatives, ensuring alignment and integration across the organization
• Manage and optimize key operational processes to drive efficiency and effectiveness
• Define tasks and activities, assigning responsibilities to team members
• Create and maintain project schedules, ensuring deadlines are met

• 4+ years of experience working in high-paced development environment as an assistant or coordinator
• At least 10 years of experience in IT or network field
• Strong analytical and problem-solving skills
• Highly organized, strategic thinker
• Excellent written and verbal communication skills
• Experience in project management or program management
• Ability to distil complex information into clear and concise presentations
• Proven ability to build relationships and influence stakeholders at all levels of an organization.
• Fluency in both English & Mandarin is required for communication with internal stakeholders.

• Hypergrowth Startup Environment
• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

LDC in South & Southeast Asia

Our regional headquarters opened in Singapore in 1993, which now serves as the trading hub for our origination and merchandizing activities in the South & Southeast Asia Region, which spans across various platforms – Oilseeds, Grains, Rice, Freight, Global Markets, Coffee, Cotton and Sugar – across 8 countries of Singapore, Australia, India, Indonesia, Vietnam, Pakistan, Malaysia and Thailand.

This role offers an opportunity to develop your commercial career and gain broad exposure in the Rice team.

Main Responsibilities:

Working as part of a dynamic and multi-disciplinary team, the Junior Trader provides timely and relevant information for the trading activities of LDC Rice platform across the region and globally. This role supports and works closely with the Regional Trader (S) in Singapore in all aspects for daily activity. Travel within the region will be required at times.

Key aspects of the role include:

Information gathering

• Liaise with other offices/traders in the region
• Keep regular contact with other market participants (Millers, Exporters, Traders, brokers) in the region
• Keep on top of and report trade flows
• Maintain production and surplus / deficit database

Trading

• Purchase (sourcing) and Sale (marketing)
• Position management
• Monitor contract performance of counterparties
• Manage market/price risk exposure

The role is commercially orientated and requires a strong knowledge of economic concepts with a particular focus on supply and demand analysis.

Experience:

• At least 2 years of experience
• Knowledge in the development and use of Excel spreadsheets is desired.
• Experience in the rice sector and/or other commodity markets would be an advantage
• Knowledge of Supply & Demand factors, pricing trends and regulations affecting rice trade.

Other Skills & Competencies:

• Candidates must be a self-starter and motivated.
• Eye for details, accuracy, and ability to work in a fast-moving environment are required
• Culture awareness / Risk management
• Attention to details
• Adaptability
• Negotiation and good business acumen
• Analytical skills

Language:

• English (Fluent)

Academics

• Bachelor's degree in relevant field of study

We’re looking for a Non-Executive Director to join us in Singapore.

Main Purpose & Duties of the Role

Non-executive directors (NED) will work alongside executive directors to objectively oversee the management of Wise.
As a NED you will be required to:

• Provide effective and entrepreneurial leadership.
• Objectively scrutinise operational, financial and risk management performance.
• Ensure that the company’s obligations towards stakeholders are met.
• Constructively challenge proposals.
• Provide strategic direction. 
• Be able to advise the company  through periods of change and demonstrate a thorough understanding and appreciation of the issues facing a complex and developing organisation in a changing environment.
• Must be able to balance the need to remain independent from the day-to-day business, while maintaining a level of knowledge that will enable you to oversee effectively.

The Director, Travel Vertical lead will be a part of the Acceptance team within the Merchant Sales and Acquiring (MS&A) hub organization. This is a team of thought leaders and execution-focused specialists who deploy acceptance growth initiatives and seller-side solutions to catalyse acceptance growth across Asia Pacific. The team is also the regional co-ordination point and interface into the global verticals and segments and drives the overall strategy for multiple initiatives to grow Visa’s acceptance footprints.

As a key member of this team based in Asia Pacific, you will be the business lead responsible for identifying and delivering on opportunities within the Travel vertical with client segments such as airlines, hotels and other travel partners/enablers. You will leverage your deep domain expertise of travel and payments to help grow Merchant Sales & Acquiring opportunities through enhancing customer experience, optimizing payment performances and driving revenue growth for both the clients and Visa. This role will report to Head of Acceptance in AP.

Key responsibilities will include:

• Build, own and drive Visa’s Travel segment strategy for merchants, acquirers, and enablers across the Travel value-chain in Asia Pacific.
• Be the subject-matter-expert to grow Visa acceptance, cobrands opportunities, acceptance solutions and various payment flows with travel merchants (eg: airlines, hotels, OTAs) as identified in the regional Travel strategy.
• Engage with ecosystem players including airlines, hotels, aggregators, travel enablers, travel associations, GDS and others to identify and build opportunities/partnerships to grow Acceptance in Travel, update on trends and obtain industry feedback.
• Collaborate with key partners - both internal and external – in defining and executing Visa’s Travel Acceptance strategy in the region, Specifically, this includes building compelling sales collateral, developing a sales pipeline, co-pitching with respective Account Executives, partnering with Product teams to define appropriate products/services, Portfolio Optimization and building commercial arrangements where required.
• Front client engagements on relevant products/solutions such as Co-Brands, CyberSource, Tokenization etc and articulate Visa value proposition in Travel customer-centric language
• Increase Visa share of processed volume and grow Visa revenue (from core and Value-added Services) in the Travel vertical
• Be a thought leader and champion of innovation by staying current with industry trends, representing Visa in Travel forums and market activities as a subject matter expert
• Work closely with marketing and respective Global/Regional Travel teams (including VCS, VCA) where required to evolve the Visa value proposition, products, and platforms globally to meet client/market needs in this ecosystem and drive future growth.

Summary

Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine. Distribute clean uniforms to personnel according to company specifications. Send damaged uniforms to appropriate location (e.g., seamstress, Housekeeping, outside vendor) for repair. Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments in accordance with company specifications. Record assigned and unassigned uniforms as they are distributed, returned, or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements.

1. Perform sewing work including alterations, fittings and repairs of guest clothing, hotel linens and uniforms.
2. Utilize existing uniforms and modify them to suit all new employees
3. Cut, make, repair and alter uniforms Transform discarded items into usable items
4. Sewing curtains, cushions and wall coverings
5. Meet guest requirements
6. Assist with preparations for special events Maintain equipment and keep own work area clean Daily patching of linens and uniforms Create costumes for hotel special events
7. Keep sewing supplies such as thread, buttons, zippers and cloth towels etc.
8. Prepare requisitions for depleted supplies Examine discarded towels from laundry rooms
9. Assist in linen room operations as appropriate Assist with inventory taking
10. Regularly report damage and loss of linens and uniforms to superiors
11. Establish and maintain good employee relations

About this job:

We are looking for a senior actuary to join our growing Global Life Financial Solutions team for Asia Pacific.  This team is responsible for all financial solutions business globally for Life and Health. 

The role provides the opportunity for exposure to a wide variety of products and innovative reinsurance solutions in diverse Asia Pacific markets. The candidate will be expected to make a significant contribution to the development of our Global Life Financial Solutions team, and the wider enhancement of PartnerRe’s Life & Health propositions. 

Your mission is to develop and price financial solutions transactions whilst supporting new product development to grow PartnerRe’s revenue in the Asia Pacific region.

Additional responsibilities to include:

• Develop, structure and market appropriate reinsurance solutions encompassing accounting, regulatory and economic risk-transfer aspects
• Technical development of pricing tools to analyze risk and profitability of life reinsurance solutions.
• Contribute to the deal execution involving responding to RFPs, negotiating terms with clients, and prepare internal approval reports
• Work with the Client Partners, APAC CEO and APAC Financial Solutions Lead to broaden client contacts and client base in Asia Pacific region
• Develop a high profile within L&H APAC business establishing regular contact with stakeholders and decision makers.
• Build strong rapport, trust and credibility with the team and corporate functions to continue to support an increase delegation to the FinSol organization to continue to improve the streamlining of deal approvals whilst having the right controls.
• Support as required the promotion of PartnerRe’s expertise through targeted marketing efforts, supporting client visits and externally representing and promoting PartnerRe's capabilities.
• Working on other ad-hoc projects as required

Summary

Supports the Sales team in the coordination and back-end administration of sales activities.

Job Responsibilities · Assist the sales team in secretarial and administrative support.

Act as a contact person between the client and the hotel in the absence of Director of Sales & Marketing, Director of Sales, Asst Director of Sales, Sales Team.

Ensure all correspondences are effectively copied to all relevant departments and regional offices and traces dates effectively followed up.

Handle telephone calls to take messages, new enquiries, check room availability.

Ensure all leads are answered to and proposals are followed up with 8 hours.

Be accountable for all targets and goals set for area of responsibility.

Perform other reasonable duties assigned by the assigned by the Management.

Global Client Overview

Our Pfizer International (ex-US) account is headquartered in London and is a bespoke global operation within the Publicis Groupe network, single-minded in the mission to accelerate Pfizer’s transformation to revolutionise how Pharma connects and engages with their consumers and HCPs - with an ambition of being viewed as a global marketing leader, not just in pharma. 

We have built this team drawing from the best talent across the Groupe to deliver cutting-edge expertise and diverse skills, acting as one integrated end-to-end operational model to serve advertising, marketing, production, digital experience, media, data intelligence, analytics, web, and social commerce- all supported by the scientific rigor pharma needs to deliver personalisation at scale in a compliant way.        

Pfizer is pioneering the marketing model of the future, and we recognise that our success is intertwined with the success of Pfizer’s transformation and the growth of their brands. 

Job Description

We are looking for a Regional Planning Manager to work alongside the Regional Planning Director and help deliver the end-to-end planning process. Spanning eleven APAC markets, the role is a fantastic opportunity for an ambitious and experienced digital planning specialist to help define and deliver the multi-market digital planning process, working closely alongside the Regional Planning Director and Global Media team to deliver best-in-class regional strategic solutions across both short-term campaign strategies and long-term business development & transformation.

The Regional Planning Manager will be someone who can quickly assimilate to established global process and ways of working, whilst at the same time leading and defining how this comes to life at a regional level. The ideal candidate should be strategically minded, confident and be able to educate and aid the development of both internal & external teams.

Key Responsibilities:

This role will ensure that both regional strategic and tactical planning processes run smoothly, regional & local teams (both Publicis & Pfizer) are aligned with Global best practice & WoW and that historic campaign insights clearly feed into future recommendations for further improvement.

The successful candidate will be required to

• Work alongside the Regional Planning Director to deliver regional strategic and tactical planning process across eleven Pfizer APAC markets.
• Develop effective and efficient planning strategies across each in-scope digital channels and campaigns to drive brand, digital and business results for Pfizer.
• Help manage the end-to-end regional and local strategy, planning and reporting process across each campaign.
• Take responsibility for the end-to-end delivery of campaign from planning to reporting, working closely with Global Media and Digital Activation Team to ensure approved plan is live as per timeline.
• Help to proceed with billing requirements as per aligned process.
• Develop relationships with key media vendors, particularly within the localised HCP media space.
• Ensure best-in-class audience targeting and data relevance, ensuring this is actionable at a campaign activation level.
• Effectively analyse historical campaigns to integrate insights into future campaigns and create benchmark by market.
• Always seek out new and improved planning approaches, partners, data sets, processes, and ways of working to continuously improve the team.

• Direct and manage all group, transient, and sales activities to maximize revenue for the area hotels within their scope of responsibility
• Works with management team to create and implement sales plan addressing revenue, customers and segments managed by individual sales team members.
• Prepare, implement and compile data for the strategic sales plan, monthly/annual SMART goals, annual goals, sales budget, forecasts and other reports as directed/required
• Together with Director of Revenue Management, develop rates, group ceilings and deployment strategies through review of competitive data, demand analysis and mix management
• Implement promotions and offers
• Recruit, direct, manage, train and counsel sales employee to ensure maximum revenue potential
• Lead, direct and participate in sales presentations, and client meetings
• Conduct and attend daily business review meetings, weekly strategic sales meetings, management meetings and other meetings as required/ requested
• Represent the hotel in the community and industry organizations and events when applicable
• Recommend, supervise, administer and ensure timely completion of all activities of the Sales Department
• Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team
• Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies
• Recommend and monitor sales goals and maximize revenue
• Operate the Sales Department within established sales expense budget
• Initiate and follow up on sales leads
• Monitor production of all top accounts and evaluate trends within said market; ensure sales employee is held accountable for those accounts within their respective territories
• Coordinate all non-group transient sales and catering solicitations to maximize market mix
• Administer training in the Sales department

Monitor all day-to-day activities of direct reports

• Assist in the preparation of required reports in a timely manner
• Conduct weekly sales meetings and daily line ups
• Conduct regular business review meetings with Sales employee and General Manager
• Be familiar with all Mondrian Singapore Duxton sales policies and selling techniques with an emphasis on maximizing occupancy, Average Daily Rate (ADR) and Food & Beverage revenue
• Conduct all Sales Team performance reviews
• Motivate, coach, counsel and discipline all Sales department personnel aligned with Mondrian Singapore Duxton policies and code of conduct
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property, and ensure that all Sales Managers conduct thorough site inspections
• Develop strategies to increase and maximize market share from competitors

Primary Objective:

Platform (Database)

Perform Database Administration activities on Oracle, SQL Server, MYSQL, PostgreSQL and RDS Databases required to run Singapore operations:

• Hands-on experience on Configure and maintain database servers;
• Experience of High Availability (HA) and Disaster Recovery (DR) options for SQL Server and Oracle.
• Experience in installing, maintaining and managing Oracle RAC Production Databases.
• Experience in database migration of Oracle and MSSQL Server including Data Center Migration Projects.
• Experience in backup and restore using RMAN backup’s ASM to Non-ASM vice versa.
• Experience in handling incidents in critical Production Databases.
• Ensure IT is operated in a manner that complies with Bank Policies and frameworks, standards, circulars, guidelines and MAS regulated act, notices, circulars, and guidelines applicable to technology (Compliance, Audit, Risk Adherence). – Infra components
• Experience in Databases Hardening and Auditing in accordance with CIS standards.
• Manage database changes through change request process and provide status reports.
• Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.
• Perform periodic database refresh across different database environments.
• Proactive monitoring of database performance, conduct analysis and implement proactive improvement measures.
• Review the database design and implementation for new projects.
• Implement and maintain database security (create and maintain users and roles, assign privileges etc.).
• Respond promptly to incidents, investigate, and provide temporary and/or permanent resolution of incidents escalated.
• Handle general technical trouble shooting and provide advice to development teams.
• Experience on SQL Server Always ON, clustering, Replication and Oracle RAC, Data Guard.
• Strong knowledge of backups and recovery, Indexing and patching.
• Assist in annual budgeting – Infra components
• Provide day-to-day support for database components.
• Monitor and plan Tech refresh EOL/EOS for Databases

Key Responsibilities:

Strategy, Planning, Mgmt. Reporting

• Provide expert advice and support to technology management in the area of Database expertise
• Contribute in the formulation a comprehensive Branch IT strategy covering IT policies and procedures, security, architecture, business solutions and operational functional requirements
• Keep abreast of developments and innovations in the FI IT landscape with a focus on Databases.
• Provide mentorship, support and guidance to colleagues, share information and facilitate problem solving
• Contribute in the yearly budgeting for IT expenditures and investments.

Database and Cloud Operations

• Oversee performance monitoring of systems to ensure outstanding operational effectiveness at low operating costs – Cloud and non-Cloud for DB components
• Ensure prompt and efficient provision of IT support – Cloud infra and both Cloud and non- Cloud for DB, Middleware components
• Oversee contingency plans and ensure their adequacy – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
• Ensure IT assets are protected and secure – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
• Ensure IT operations run in a manner consistent with high score from audit, risk, compliance assessments. The following to be operationalized as standard procedure against all IT asset components – Cloud infra and both Cloud and non-Cloud for DB, Middleware components.:
  • Administrative Accounts – All admin accounts lodged into PAM solution per group IT Security guidelines and MAS notice 655 point 4.1
  • Patching – Patch notification process established with vendors and patch calendar updated, upon patch release assessment and implementation as needed Per patching guidelines and MAS notice 655 point 4.2
  • Hardening - Per component definition and enforcement against SG security standard and Group IT Security guidelines and SG addendum/s and MAS notice 655 point 4.3
  • Network Perimeter Defense – Network traffic and segments, firewalls, proxies, dns, vpn access setup in secure manner per group IT security guidelines and MAS notice 655 4.4
  • Malware – IT Security consulted and all required IT security protections installed on IT assets per MAS notice 655 point 4.5
  • Multi-factor Authentication – MFA, where applicable implement MFA of administrative and internet accounts with access to customer information using PAM per MAS notice 655 point 4.6
  • Logging and Monitoring – Security, Capacity, Downtime, Audit
  • Capacity Mgmt. – Pre-emptive monitoring (via monitoring), planning and execution of capacity upgrades as needed
  • EOL/EOS Upgrades – Per group guidelines. Track and execute upgrades and/or do risk assessment and deviation approval
  • Housekeeping – scripted clean-ups and truncations of logs and temp files after necessary archives executed
  • Backups – Required backup strategy per backup guidelines operationalized to central Backup Platform. Recurring scheduled backup validation activities scheduled and performed ongoing to ensure backups working per need. Note all cloud hosted workloads inclusive of logs must be backup and archived on premise data backup and archive solution.
  • Work with system stakeholders to ensure proper classification of system criticality and ensure design and architecture can meet the assessed criticality needs:
  • MAS 644 defined Critical system – Ensure DR setup and working and can achieve RTO within 4 hours, RPO within 2 hours and maximum unplanned downtime of not more than 4 hours per rolling 12 months;
  • MAS 644 defined non-critical system – Ensure HA/DR per stakeholder requirement.
  • BCM related activity planning and execution – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Raise CAB CR as necessary
  • Cutover related planning and execution – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Ensure and maintain adequate test environments in good working order to support enhancements and new projects; – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Define, modernize and enforce SDLC for both in-house and 3rd party solution platforms.
  • Ensure the setup, integrity and ongoing improvements to the AWS Landing zone.
  • Administer IOS apps store and Google play store for publishing bank mobile apps updates
  • Track IT related spend against budget. – Cloud infra and both Cloud and non-Cloud for DB, Middleware components.
  • Write Memos to authorize procurements – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Write Memos to get deviation approvals where required – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Assist project team in architecting, sizing and estimating Cloud infra and both Cloud and non-Cloud for DB, Middleware components costs for new workloads
  • Work with IT Security team to ensure security aspects incorporated
  • Setup and ensure non-production environments on cloud infra for new initiatives
  • Setup and automate deployment using landing zone pipeline platform
  • Work with vendor and/or business applications team to deploy changes to workload
  • Administer IOS apps store and Google play store for publishing bank mobile apps new
  • Write Memos to authorize procurements – Cloud infra and both Cloud and non-Cloud for DB, Middleware components
  • Write Memos to get deviation approvals where required – Cloud infra and both Cloud and non-Cloud for DB, Middleware components

Regulatory and Procedural Expertise

• Keep up to date and refreshed on required reading related to guiding how IT must be run in a regulated Financial institution. Minimum read list:
  • MAS Technology Risk Management Guidelines (TRMG)
  • MAS Notice 644 – Technology Risk Management.
  • MAS Notice 655 – Cyber Hygiene
  • MAS Outsourcing Guidelines
  • RHB Group IT Security Guidelines and SG addendum/s
  • SG Patching Guidelines
  • SG Backup Guidelines
  • SG Technology Department Operational Manual (OM)
  • SG IT Standard Operational Procedures (SOP), and System Manuals (SM)
  • SG Procurement Operational Manual (OM)
  • AWS Well architected framework and 5 pillars whitepaper

Other Responsibilities

• Participate in Monthly Technology Department meetings.
• Participate in regular Team meeting.
• Use Department issue and work tracking platform.

Maintain and keep up to date team knowledge base and assist in updating team document assets such as system manual / standard operating procedures (SOP), and operations manuals

What a Manager, Fintech Account Manager – Visa Direct Asia Pacific does at Visa:

Visa Direct is an exciting, new payment service that Visa provides to clients (including issuers, acquirers, processors, merchants, remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, i.e. Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to deposit into checking accounts and wallets leveraging the VPL network.   Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.

We are seeking an experienced Account Manager who can develop and drive critical growth initiatives, both regionally and globally, in a complex, matrixed environment.  The ideal candidate will be a structured, experienced money-movement leader, an analytical thinker with excellent communication skills and possesses a strong drive to expand client transaction volume and revenue for assigned accounts.   The candidate enjoys variety and collaborating with people and excels at developing client relationships and expanding to additional influencers and buyers across the account.  The candidate is thoughtful, curious, and analytical with a desire to make an impact and contribute to the growth of the AP and Fintech Visa Direct business. 

This is a client-facing role so organizational savvy, interpersonal and negotiation skills are critical as he/she will interface with all areas of Visa (sales, marketing, pricing, legal, risk) and with executives from some of our largest clients. Visa is looking for an individual that is a thought leader in strategy and business growth with a proven track record of success in fast-paced environments with demanding timelines.

What we expect of you, day to day:

• Achieve and exceed account transaction and revenue targets for Visa Direct by client
  • Achieve annual performance goals and enablement milestones for Visa Direct (e.g. transaction and net revenue growth new endpoints, corridor expansion, or use cases)
  • Develop and actively manage client account plan to achieve financial targets and strategic priorities across all products (e.g.  direct to card, account and wallet, AFTs, VAS, etc..)
  • Develop and manage strategies for performance acceleration, including high potential use cases, marketing strategies and growth opportunities
• Sales pipeline development, up-sell, cross-sell endpoint options, routes / corridors, use cases and VAS across primary and extended client LOBs.
  • New / renew deal structure, incentives, negotiation and contracting
  • Manage and support clients through the sales cycle from opportunity identification, solutioning, and program launch, ramp, and optimization
• Established a trusted working relationship with the Client to ensure we have the necessary understanding of the client’s business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables
  • Collaborate with the client Account Executive(s) to define account priorities and achieve the annual plan
  • Partner with Visa Direct cross-border commercialization team to develop the go-to-market strategy and ensure we have the right value proposition and product construct to meet client needs
  • Work with Marketing to ensure our client facing materials are excellent, on message and help accelerate the learning and launch process
  • Work with Finance and Leadership on forecasting and monthly/quarterly reporting
  • Work with Legal to ensure client contracts drive to successful outcomes for both Visa and our clients
  • Work with Client Services to monitor payment volume to recommend optimization activities and address production issues as needed 
  • Collaborate with Visa Direct AP Leadership to share progress and growth through internal reporting and tracking of account plan and financial budget
  • Identify and raise product feature enhancements
• Active investigation and management of account program performance, with a drive to resolve issues quickly and completely.
  • Analyze dashboard and identify key trends, bringing in product and client services SMEs to assist as needed
  • Client transaction yield optimization (price / FX)
  • Underperforming program revenue impact and resolution
• Development Account plans and monthly/quarterly reviews
  • Provide comprehensive, insightful review of the client’s program performance identifying opportunities to drive growth and defining the
  • Lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued
  • Monthly reporting to Visa Direct AP and Market leadership

Summary of Responsibilities:

Establish lead generation & acquire new accounts to achieve group and FIT revenue goals based on market segmentation and budget

Achieve performance goals set based on assigned portfolio.

Ensure total account management of sales portfolio, plan sales activities and set sales priorities to achieve the revenue goals for all segments

Adopt Collaborative approach with reactive sales team to achieve group & event conversion goal

Develop account qualifications criteria and use market research to identify priority markets/ accounts and to assure proactive coverage to all major market segments

Maximizing the use of resources to penetrate new accounts to achieve new business goals

Weekly update of sales activities and other sales reports as needed

Develop ongoing relationships with the clients to ensure business continuity

Involvement in sales related projects and activities as assigned

Understanding of Job Descriptions, Goals, SOP of Sales Department

 Adhere to established personnel policies and procedures of the hotels

Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales

Participate in development of sales action plan to formulate measurable strategy and actions to achieve sales performance

Monitor forecast & production of own group and FIT segments and identify valley periods of sales emphasis to drive revenue

Maintain close and open communication with other departments

Maintain timely communication internal & external stake holders & ensure response in a timely & professional manner

 Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs

Maintain timely and responsive communication with accounts and prospects

Comply with hotel and department policies and procedures at all times

To carry out other duties as and when assigned by the Management of the Hotel

OVERVIEW

The News Assistant provides support to the show production teams assisting with cutting video, building graphics, basic segment production and guest booking. This role is ideal for candidates looking for entry into a career in journalism and TV news production with a keen interest in business, economics, and financial markets. You will also begin to learn about business and markets and the fundamentals for journalism.

KEY RESPONSIBILITIES

• Write basic scripts for TV news
• Research news stories
• Transcribe live interviews
• Build graphics using CNBC’s in-house applications and liaise with the Graphics team for guidance
• Work with video editors to cut videos to match news scripts
• Prepare elements such as video clips, lower-thirds, soundbites etc for show segments
• Efficiently manage the teleprompter for on-air talents during live programming
• Being involved in creation of show segments – share, discuss and/or pitch ideas

Informa Festivals are not your ordinary B2B events; they are dynamic gatherings that infuse energy into every facet of a tech professional’s journey.

Informa Festivals is where innovation meets opportunity, and our Asia flagship event, Asia Tech X Singapore, is a testament to that promise. As the heartbeat of the tech world, Asia Tech X Singapore converges the brightest minds, the boldest ideas, and the latest breakthroughs in technology. Imagine a place and time where the most influential figures in the tech industry converge, where innovative ideas and cutting-edge technologies take center stage. With a laser focus on key topics such as AI, cybersecurity, metaverse, and Web3.0, our events are a playground for those who thrive on the cutting edge. At the heart of all Informa festivals lies the essence of true connection—a catalyst for trust and collaboration. As firm believers in the power of events in connecting people to inspire genuine positive change in the world, we specialize in crafting an environment that nurtures structured serendipity, fostering meaningful connections and sparking creativity.

As an Apprentice, Event Marketing, you will play a crucial role in assisting our marketing team in various aspects of marketing and promotional activities. You will be responsible for producing and deploying social media and digital content, executing email marketing campaigns, and collaborating with media and other partners to enhance our brand's visibility. Additionally, you will be involved in managing on-site marketing activities.

Key Responsibilities:

Produce and Deploy Social Media and Digital Content:

• Create engaging and relevant content for social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn.
• Schedule and post content on social media channels.
• Monitor social media engagement and respond to comments and messages.
• Assist in developing and implementing digital marketing strategies.

Execute EDM Campaigns:

• Collaborate with the marketing team to create email marketing campaigns.
• Manage email lists and segment them for targeted outreach.
• Schedule and send promotional emails.
• Analyze email campaign performance and suggest improvements.

Engage, Onboard, and Monitor Media and Other Partners:

• Identify potential media and promotional partners.
• Develop relationships with partners and coordinate joint promotional activities.
• Monitor partner performance and report on key metrics.
• Ensure partners adhere to branding and messaging guidelines.

Provide and Manage Onsite Marketing Activities:

• Assist in the planning and execution of onsite marketing events and activities.
• Coordinate logistics for marketing events and ensure materials are prepared.
• Collect and analyse data from onsite activities to measure their effectiveness.

• Actuals
  • Work closely with regional, local, and HQ teams and develop excellent knowledge of the operating environments of Vietnamese, Indonesian, and Philippine markets.
  • Analyze the overall delivery of company financial targets regularly and report back to the business with recommendations as necessary.
  • Evaluate the profitability of the brand.
  • Analyze the profitability of customers and subsidiaries in accordance with brand management needs.
  • Be involved and assist in the auditing process – both internal and external when required.
  • Analyze the business risk and prepare of backup plan for business target achievement.
  • Check and analyze monthly P&Ls and prepare the monthly consolidated package.
  • Handle local reports requested by the regional and HQ teams.
     
• Forecasts (Budget, Revision, Landing, …)
  • Prepare budget and revisions in accordance with parent company requirements and timetable, working with the local management and controlling teams to gather information in a timely and accurate way.
  • Maintain cost control responsibility; provide relevant reports and rationale, with recommended action plans to the business for tight budget control.
  • Support the brand in preparing the three years plan.
     
• Ad hoc Analyses & Business KPI Reporting
  • Prepare/review the investment requests.
  • Provide analytical support to cross-function initiatives and ad hoc projects.
  • Drive and prepare a business analysis to support the various business functions, such as marketing and sales, regarding ROI relations.
  • Provide analytical support to cross-function initiatives and ad hoc projects.
     
• Projects
  • Participate in the implementation of finance / IT projects for the controlling functions.
  • Continually seek to improve the processing efficiency and control capabilities of the company.
  • Reinforce internal control requirements and implement procedures as necessary.
  • Participate in preparing new market openings in terms of simulations and operations.
  • Be the main contact person with the country, LBeauty/Luxasia, and the LFCS audits to drive and manage the retail audit process and drive countries to adhere to the audit standards.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B. We are moving fast, and with this rapid scale and dynamic growth we are hiring a strategic sales & GTM leader to drive growth, scale and consistency.

The BDM – Operational Technology Go-to-Market will spearhead market success for the Technology Workflow Businesses. This role will focus on driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts to build a robust sales pipeline and capture market opportunities. As a seasoned sales executive, you will apply your expertise to drive business growth in partnership with various cross-functional teams, including sales, specialist sales, product, marketing, partners, and other key stakeholders.

This role offers a unique opportunity to make a substantial impact on the organization's growth and success. The ideal candidate is a proven sales & GTM leader with the ability to collaborate effectively, foster relationships, and demonstrate a keen intellectual curiosity that builds trust with senior leaders and stakeholders throughout the organization. The candidate must bring a combination of GTM expertise, deep product & market domain knowledge, and sales excellence to drive results.

Key Responsibilities:

• Develop and implement a comprehensive business development strategy with a specific focus on transformation initiatives.
• Identify potential business opportunities and partnerships to support the company's growth objectives, leveraging market insights and industry trends.
• Conduct thorough market research and analysis to identify emerging trends and transformational opportunities within the industry.
• Collaborate with cross-functional teams to define and refine the company's value proposition and develop innovative solutions to address market needs.
• Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.
• Lead negotiations for major deals, partnerships, and strategic alliances, ensuring alignment with the company's overall transformation objectives.
• Drive the end-to-end sales process, from lead generation and qualification to contract negotiation and closure.
• Provide guidance and mentorship to the business development team, fostering a culture of excellence, collaboration, and continuous improvement.
• Monitor and analyze market trends, competitive landscape, and customer feedback to inform strategic decision-making and enhance business development efforts.
• Collaborate with the executive team to define and execute the company's overall growth strategy, incorporating transformational initiatives.

Your Daily Adventure

• Assist with accounting processes and tasks (AR, AP, GL, fixed asset register, balance sheet schedules and account reconciliations).
• Perform bank reconciliations.
• Assist with performing routine month-end closing processes.
• Assist in liaising with external parties like vendors and bankers when required.
• Provide support for annual financial audit activities.
• Assist to compile and analyse information for government surveys.
• Attend to other duties within the accounting team, as required.