Support our team in operational tasks

• Monthly Key Performance Index updating.
• OES & IAM complaint register updating & follow up.
• Support in maintaining related internal processes and systems.
• Support in Digitalization and Automation transformation activities.

Be in charge of your own projects

• Standardize data collection for specific Quality management aspects and prepare for further analysis.
• Work on new idea /concept on data and process automation.

The role of Digital and Tech Project Director at Digitas entails leading digital innovation and transformation projects for clients. This position requires a thorough understanding of Martech solutions and the ability to work collaboratively with internal teams, such as account management, data & technology, creative, and CX teams. The ideal candidate should also have experience in managing offshore project teams and third-party vendors. The Project Director will oversee multifaceted collaborations, ensuring alignment with Digitas' outcome standards and client objectives. This role is crucial in spearheading global teams and external partners to achieve Digitas' business objectives.

What you’ll do

• Cross-Functional Strategy Development: Collaborate with account management, data & technology, creative, and CX teams to develop integrated digital strategies that leverage martech for enhanced customer engagement and business growth.
• Lead Cross-Disciplinary Projects: Act as the linchpin in projects that require synchronized efforts from various departments, ensuring cohesion, clear communication, and a unified approach to client solutions.
• Stakeholder Engagement and Communication: Foster strong, productive relationships with all internal stakeholders, facilitating open lines of communication and a shared vision for project goals, strategies, and outcomes.
• Holistic Client Solutions Development: Work closely with the data & technology team to understand the latest digital tools and analytics capabilities, with creatives to ensure brand and message consistency, and with the CX team to optimize customer journeys.
• Innovative Problem-Solving: Leverage the collective expertise of different teams to address complex client challenges, creating innovative solutions that are both technologically advanced and creatively compelling.
• Team Leadership and Integration: Lead by example to encourage a culture of collaboration, innovation, and excellence across teams, ensuring all members are aligned with the project vision and client objectives.
• Enforce team compliance to high company standards and professionalism
• Knowledge Sharing and Continuous Improvement: Act as a conduit for sharing knowledge and best practices between teams, encouraging ongoing learning and adaptation to new digital trends and technologies.
• Drive Growth: Participate in new business RFI or RFP requests, when necessary, contribute to capability model definition and management and participate in team and cross-capability recruiting, interviewing, and staffing.
• Knowledge and upskilling: Attend training seminars and continuing education as offered

Day-to-day, your role includes:

• Being responsible for the direction, oversight and outcome of multiple accounts, programs, or processes.
• Problem-solving program and project issues; assisting teams in resolution and successfully leading large teams to develop risk mitigation plans
• Working with capability leads to understand business needs and helping identify and solving staffing-mix issues to meet business goals
• Working with clients to establish best practice processes that meet client business needs
• Demonstrating the ability to deliver constructive feedback while outlining and facilitating development plans where needed
• Experiencing something new every day

For some of the most popular consumer brands in the world, your ideas, solutions and words will reach and impact the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace but are passionate about the role of brands in helping bring about social change. As a writer, you can write on every surface, for every channel,
for every medium, social or otherwise. You’ve won a few of the awards that matter. Or you’re very hungry to. Winning isn’t everything, but excellence is.

Expectations of a midweight Copywriter
● Ideate, write and execute original and iconic creative concepts in response to client briefs,
objectives or goals
● Establishes visual tone, character, and messages that will effectively communicate with the
target audience and fulfill the project objectives
● Develop creative ideas that meets both our clients’ objectives as well as our business objectives,
maintaining the company’s expected levels of creative excellence and professionalism
● Present, share and review creative work with Executive Creative Director/s, Account Management
and Planning Leads as well as members of the Management Team
● Manage multiple projects from concept through to completion, working with both in-house
resources and third-party vendors
● Collaborate effectively with Account Management, Planning and the broader creative team to
develop disruptive and iconic work
● Manage multiple projects from concept through to completion, working with both in-house
resources and third-party vendors
● Participants in, and leads brainstorming sessions

Overview:

The project director will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

Reporting to the Commercial Director, APAC, your task will be to manage the FreeWheel Marketing initiatives for APAC by liaising and connecting with the different International Marketing and Comms teams internally.

Your responsibilities may span the following areas:

• Brand marketing: under the leadership of the Intl Brand Marketing dept, support the project management of local marketing events (planning, executing, and tracking of marketing KPI’s).
• In coordination with the Intl Sales & Product Marketing team, adapt and maintain sales deck and marketing materials (incl case studies).
• Coordinate and relay regional Comms opportunities with the Intl Comms Dept..

Expectations of a Senior Project Manager

• Operations
  • Lead in identifying, documenting and rolling-out new processes or improvements.
  • Resourcing
    • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects
    • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
    • Work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
    • Help the client lead in the overall agency capacity planning.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
     
• Project Management
  • Planning
    • Capture and document (e.g. Scope of Work, Requirements Specifications, etc.) the project’s business objectives and requirements from the clients.
    • Work closely with the business leads, account management team, department heads and the project team in preparing cost estimates, scope of work, and project timelines. 
    • Manage project timelines and deliverables using tools (to be identified and rolled out as part of the process setup)
  • Execution
    • Manage the day-to-day coordinating the project team to ensure everyone is aligned and progressing towards the project goals.
    • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
    • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
    • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
  • Monitoring
    • Provide project status on a regular basis to the team and clients (via WIP sheets, progress reports, utilization reports, burndown chart, daily stand-ups, weekly status meetings, etc).
    • Ensure we are delivering against the agreed scope of work and manage change requests / impact to the overall project delivery.
    • Work with the Finance team to track and ensure projects are within budget and profitable.
    • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
    • Anticipating and troubleshooting problems that arise in any production
    • Guiding the team throughout the entire production process
    • Collaborate effectively with Account Management, Planning and the broader creative team to
      develop disruptive and iconic work

Overview:

The project manager will play a pivotal role in planning, executing, and closing projects within specified deadlines and budgets. They will collaborate with cross-functional teams (creative, account servicing, finance and production), ensuring seamless communication and successful delivery of advertising campaigns for our diverse client base.

Responsibilities:

• Project Planning and Initiation:
  • Work closely with clients and internal stakeholders to understand project requirements, objectives, and deliverables.
  • Develop comprehensive documentation; scope of work and project plans, outlining timelines, resource requirements, and milestones.
  • Manage a wide range of projects delivering traditional creatives (e.g. TVC/film, print, OOH, radio, etc.), digital creatives (e.g. CMS, digital assets/content, microsites, digital banners, social, etc.), CRM (strategy & implementation), website / platform builds and/or brand development.
• Team Collaboration:
•  
  • Lead and motivate cross-functional teams, fostering a collaborative and creative working environment.
  • Ensure effective communication between team members, facilitating productive discussions and resolving conflicts.
  • Manage 3rd party partners / agencies (for film/photo/print production and digital production) needed to deliver the project scope.
  • Facilitate internal reviews (creative/strategic/functional/technical)with the team to ensure quality output. 
• Resource Allocation:
  • Work with the creative services manager(s) and the department heads to identify the right creative team to allocate projects, considering the skills and strengths of team members.
  • Monitor workloads and work with the creative services manager(s) and the department heads to identify and address resourcing needs including the reassignment of team members, and/or sourcing for additional team members / freelancers when necessary.
  • Work with the project team (strategy, data & analytics, creative, account management, media, etc.) in establishing staffing plans
  • Work with and help the client lead in the overall agency capacity planning.
• Budget Management:
  • Develop and manage project budgets, tracking expenses and ensuring financial objectives are met.
  • Manage vendors & 3rd party relations and documentation (PO, Invoice, etc.)
  • Provide regular financial updates to the account servicing team, highlighting any budgetary concerns and proposing solutions.
• Risk Management:
  • Identify potential risks and challenges early in the project lifecycle.
  • Develop risk mitigation strategies and contingency plans to address unforeseen issues.
• Client Communication:
  • Serve as the primary point of contact for clients, providing regular updates on project status and addressing any client concerns.
  • Ensure client expectations are managed effectively, and feedback is incorporated into project plans.
• Quality Assurance:
  • Implement quality control processes to ensure the delivery of high-quality campaigns.
  • Conduct thorough reviews of project deliverables to ensure they align with client expectations and agency standards.
  • Flag known & potential issues/risk to the business leads and account management team and provide solutions to address those issues/risks.
• Project Documentation:
  • Maintain comprehensive project documentation, including project plans, scope of work, requirements specifications, schedules and status reports and contact reports.
  • Ensure that all project documentation is organized and easily accessible for team members and stakeholders.

At Wise, we're on a mission to build the best way to move and manage money internationally. We're making financial services more fair, accessible, and affordable for people and businesses worldwide. As we continue to grow, we're looking for a Growth Marketing Manager focused on the Southeast Asia (SEA) region, including Singapore, Malaysia, the Philippines, and Indonesia. This role is pivotal in driving our growth strategy, managing multi-channel campaigns, and fostering partnerships to increase our transaction volume in these key markets.
 

Your Mission

As a Growth Marketing Manager for SEA, you will:

1. Drive growth initiatives and strategies across Singapore, Malaysia, the Philippines, and Indonesia, ensuring significant market penetration and user acquisition.

2. Organize and execute multi-channel marketing campaigns, coordinating closely with internal teams and external partners to maximize reach and impact.

3. Lead product launches in the region, tailoring strategies to meet local needs and preferences.

4. Experiment with new paid channels to identify and scale successful tactics, optimizing for cost-effective customer acquisition.

5. Collaborate with local partners, including travel agencies, platforms, and expat groups, to explore innovative avenues for transaction volume growth.

6. Manage social media content, ensuring engaging and relevant material that resonates with our target audience in SEA.

7. Work closely with the analytics team to monitor campaign performance, generate insights, and produce comprehensive reports to guide future strategies.
    

About You

• Experience: You have at least 5 years of marketing experience in the SEA region, with a strong preference for backgrounds in fintech or related industries.

• Localization Expertise: You possess a deep understanding of local nuances across SEA markets and are skilled in tailoring strategies to fit diverse cultural contexts.

• Team Collaboration: You are a proactive team player with excellent project planning skills, capable of leading cross-functional initiatives.

• Data-Driven: Your approach is rooted in analytics; you leverage data to inform decisions and drive growth.

• Creativity: You bring creative flair to your strategies, constantly seeking innovative ways to engage audiences and achieve objectives.

• Communication: You are an effective communicator, able to articulate ideas clearly and collaborate efficiently with teams and stakeholders.

What’s in It for You?

• Opportunity to significantly impact Wise's growth in SEA, contributing to our mission of building money without borders.

• Autonomy in your role, with the support of a talented and passionate team.

• Competitive compensation package, including RSUs after a year with us.

• Hybrid working model, allowing for a blend of home and office work.

• Generous self-development budget and comprehensive benefits package.

• The chance to work in a diverse, inclusive, and innovative environment.

Join Us

If you're excited about making a real impact in a company that values transparency and innovation, we'd love to hear from you. Apply now to become part of our mission to revolutionize the world of international finance.

Wise is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information on our mission and values, visit Wise.Jobs.

Stay connected with life at Wise by following us on LinkedIn and Instagram.

Expectations of an Associate Integrated Media Manager:

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Drive relationships at the appropriate levels of our client organizations
• Help provide communication solutions that consider all potential appropriate routes, e.g. with a focus on performance media – paid search, programmatic, digital, social as well as offline media, web analytics, branded content, communications planning etc.
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Manages the daily work flow of all client campaigns, and working with various internal and external stakeholders, including creative agencies and media owners to deliver campaign objectives
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues
• Be aware of opportunities to drive revenue streams from existing relationships and leveraging cases from existing relationships to create new relationships
• Assist in mentoring, and developing team members

The Housekeeping Administrator is responsible for coordinating Housekeeping department’s back-end operations by ensuring ongoing exchange and follow-up of information and requests between residents and guests, colleagues and other departments. The Housekeeping Coordinator carries the responsibilities of managing FCS, lost and found records and clear documentation at the storage areas along with other administrative duties wherever deemed necessary.

Primary Responsibilities

Responsible for Housekeeping office operations in timely organised fashion

• Ensures seamless coordination in communicating information to relevant sections in accordance with the hotel’s Standard Operating Procedures (SOP).
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics.
• Receives, records and stores lost and found properties following the established lost and found procedure.
• Ensures accurate update of room status into the Property Management System (PMS) and investigate discrepancy (if any).
• Maintains key control and follows established key control procedure.
• Monitors linen runner activities and productivity.

Creates a welcoming experience that meets residents’ and guests’ expectations

• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Prepares amenities for VIP and any special setup required in suites.
• Monitors Royal Service requests and makes sure requests are closed on time as per standards.
• Updates guest’s profile into PMS as per received preferences for future references.
• Monitors “Do Not Disturb” rooms and follows the established procedure.

 Prepares daily operation needs

• Ensures smooth handover of daily activities to next shift.
• Updates bulletin boards with pertinent information.
• Prepares sufficient amount of guest supplies daily prior to the end of shift.
• Assists Assistant Manager with inventories, linen supplies etc.
• Liaises with Engineering with reference to maintenance repairs and out of order rooms.
• Undertakes and manages the Rooms Reconciliation tasks independently.

Involvement as a member of both the Housekeeping and the Hotel Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Shows care for assigned work areas by organising and maintaining the office and work areas in pristine condition throughout and at the end of shift.
• Ensures that all equipment used is clean and kept in good working condition at all times.
• Organises own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Understands the difference in guest hierarchy and different room categories.
• Attends and contributes to colleague meeting and any other related activities.
• Undertakes and performs any additional duties as assigned by Managers.

The Resident Bartender prepares mixes and serves drinks and beverages correctly to all guests. He/she engages with our guests during their visit, receives and serves orders and delivers accordance to Raffles Hotel Singapore service standards.

We are hiring for the following outlets:

• Long Bar
• Raffles Courtyard

Primary Responsibilities

Overseeing Daily Operatoins and Achieving Targets

• Supports Resident Mixologist in providing world-class hospitality and drinks making.
• Ensures operating par stock for OS&E and beverage.
• Adheres to bar Standard Operating Procedures.
• Delivers quality and consistency of all drinks served in accordance with the bar recipe by Raffles Hotel Singapore. 
• Ensures maintenance equipment checklist to be conducted on weekly basis with Engineering and Housekeeping team. 
• Ensures bar/outlet and related areas and outlet hygiene are kept to Raffles Hotel Singapore and HACCP standards.
• Ensures cleanliness and appearance of the bar/outlet and related areas at all times and takes immediate action when required. 
• Attends all Raffles Hotel Singapore or Food & Beverage training platform for all colleagues.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the bar/outlet during all key operation periods.
• Achieves or exceeds outlet’s goal and sales target.
• Delivers personalise guest experience and in accordance to MOQ, Forbes and LQA Standards. 
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleague or operator at all times. 
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.

Marketing Plan and Revenue Management

• Able to comfortably and confidently answer questions and attend to queries or feedback regarding Raffles Hotel Singapore and bar.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Carries out appropriate and effective measures to improve control of costs, expenses, and labour.

Training, Learning and Development of the Team

• Attends Raffles Hotel Singapore or Food & Beverage training for all colleagues.
• Completes On-the-Job-Trainings and develops new skills and knowledge. 
• Assists and guides the departmental orientation for new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures and hygiene NEA rules and regulations are met and achieve. 

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• In-Suite Dining / Pool Bar
• Long Bar
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

The candidate will join a research team to work on developing an in-house python-based tool for optimizing disassembly of products at end-of-life, working towards enabling a circular economy.

The candidate will have the following tasks and responsibilities:

• Able to work full time for a period of 6 months (Starting period from May-July).
• Understanding current approaches to product disassembly and the developed optimization approach (using python).
• Develop and extend existing optimization approach and disassembly framework for different use cases.
• Test existing optimization framework on different products at Bosch.
• Develop GUI of software tool in accordance with UX/UI principles at Bosch.
• Research and understand environmental impact indicators based on existing methodology to evaluate environmental impact of disassembly processes.
• Use python-based approaches to calculate environmental impact of disassembly processes.
• Collaborate with cross-functional teams to integrate the software into existing processes.
• Document the development process, methodologies, and key findings.
• Generate regular reports and presentations to update stakeholders on progress and outcomes.

Team Summary

Client Services provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. In addition to supporting implementation of Visa products and services globally, Client Services is also responsible for a host of critical services that support the broader Visa organization and clients, including Visa Rules management, cardholder disputes, compliance, client testing and configuration, and client tools.

We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

What a Senior Consultant, Client Success does at Visa

As a Senior Consultant, Client Success, you will be leading Client Services operational engagements for key regional Merchants. This position requires execution, analytical skills, and client relationship abilities. This role works independently.

In this role, you are expected to:

• Partner with Account Executives (AEs) to lead operational activities with our client providing an advanced level of technical consultation on systems and services.
• Act as liaison for the client and provide problem management, proactive identification of processing efficiencies, service change support and system enhancement support.
• Provide proactive planning and operational support to ensure that both the client and Visa are operating in the most effective and cost-efficient manner while managing costs and increasing overall transaction performance (including authorization, clearing & settlement, back-office processing).

• Represent complex customer change requests, system, or operational requirements, negotiate, and manage expectations.
• Lead operational activities with key regional Merchants.
• Develop and deliver operational account plans & delivery roadmaps for key regional Merchants, supporting key client objectives and Visa initiatives.
• Develop and manage strategic planning, operational initiatives, special projects, and client-driven continuous improvement plans, including driving adoption of Value-Added Services.
• Ensure that Client Services team deliver Visa’s objectives whilst helping to drive client success and a high level of client satisfaction. 
• Assist in incident management, identifying processing problems and client impacts, communicate ongoing situation status and resolution.
• Work with our clients to manage assignments such as client initiatives, or change requests that are diverse in scope, and determine the appropriate courses of action to deliver.
• Focus on improvement of performance, cost effectiveness & compliance, introducing operational best practices and client processing optimisation.
• Identify additional business opportunities for clients, drive value-added services and new payment flows to increase service quality & revenue.

Why this is important to Visa

• Client Success is a critical function in Visa.  We are the subject-matter-experts to deliver best-in-class client services from operational perspective. This role will also provide the opportunity shape how we lead the management of our client through support and input into the tools, capabilities and processes that impact the client experience. This enables us to deepen our partnership with our clients and bring value to their business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

Responsibilities:

• Assist in the day-to-day financial operations of the company, specifically in the areas of accounts payable and accounts receivable.
• Ensure accurate and timely processing of vendor invoices and employee expense claims.
• Prepare and reconcile vendor payments.
• Monitor and reconcile customer accounts and follow up on outstanding payments.
• Assist in the preparation of financial reports and analysis.
• Support month-end and year-end closing processes.
• Assist in the maintenance and updating of financial records and documentation.
• Collaborate with cross-functional teams to resolve any financial-related queries and issues.

• Diploma or degree in Accounting, Finance, or related field.
• Minimum 1-2 years of experience in a similar finance or accounting role.
• Knowledge of accounts payable and accounts receivable processes.
• Proficiency in using accounting software and MS Office applications.
• Strong attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to work independently and in a team.
• Ability to meet deadlines and prioritize tasks.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Design, develop, and implement compensation and benefits programs that align with the company's overall compensation strategy.
• Conduct market research and benchmarking to ensure competitive and fair compensation practices.
• Manage the annual salary review process, including salary benchmarking, budgeting, and communication.
• Administer employee benefits programs, including health insurance, retirement plans, and employee wellness programs.
• Ensure compliance with legal and regulatory requirements related to compensation and benefits.
• Provide guidance to HR and management on compensation and benefits issues and best practices.
• Develop and deliver compensation and benefits training programs for HR and hiring managers.
• Stay updated on industry trends and changes in compensation and benefits practices.

• Bachelor's degree in Human Resources, Finance, or related field.
• Minimum 5 years of experience in compensation and benefits roles.
• Strong knowledge of compensation and benefits principles, practices, and regulations.
• Experience in job analysis, salary benchmarking, and designing salary structures.
• Proficient in using HRIS systems and MS Office applications.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Are you a forward-thinking problem solver with a passion for pioneering innovative solutions? We are on the lookout for a talented Solution Architect to lead the design and deployment of innovative product architectures in Singapore. In this role, you will play a key part in ensuring the reliability, performance, scalability, and maintenance of cutting-edge solutions. If you're ready to be at the forefront of technological advancement and make a meaningful impact in shaping the future, join us in this exciting opportunity.

Key accountabilities:

responsible for developing reference architecture, solution architecture, related standards, architecture patterns and partnering with IT and business stakeholders to create business values across the value chain.

Understand business requirements

• Develop an understanding of the customer business, expectations, constraints and opportunities

• Participate in technical analysis and architectural workshops with client architects, program management,

business/ technical analysts to translate new opportunities into full lifecycle product components and

strategize their project implementations.

• Understand Alstom enterprise architecture, products and practices

• Identify key stakeholders and create strong working network

Design the solution architecture

• Analyze and evaluate existing architecture and prescribe new technology upgrades and architectural

solution on cloud/on-premise platforms.

• Design a solution design that fulfils the business requirements

• Enable development and growth of products through proof-of-concept

• Leverage new partners and technology to build innovative and competitive solution

• Drive compatibility, interoperability, stability and usability of recommended solution architecture

• Support team in business proposal

• Perform systems modelling, simulation, and analysis to ensure the soundness of new solution

• Analyse impact of a solution on client’s overall business processes and systems to mitigate business

risks

Develop technical roadmaps and support solutions implementations

• Design and lead the set-up of new development and production environment for the development teams

• Assist development team in the end-to-end development, testing and implementation of solutions

• Support risk identification and development of risk mitigation strategies associated with the solution

implementation

• Foster continuous improvements in the design processes, models and approach

• Support the analysis of the functionality and constraints of recommended solutions/changes across

multiple systems/platforms/applications

• Develop architectural frameworks for innovation products

• Support client to resolve technical issues

Contribute to the Innovation strategy of the company

• Build industry expertise and become a contributor to Alston innovation strategy

• Recommend adoption of new technologies and applications to optimise existing solutions

• Scout and test new solutions available on the market

• Grow the Innovation station ecosystem with new local partnerships and open R&D projects

Mandatory:

▪ 5 to 10 years in IT and/or digital companies or software

or startups

▪ Extensive practice of data and software architecture design and development

▪ Experience of data modelling

▪ Experience in MLOps and DevOps including docker and ansible

▪ Experience with git and release management

▪ Demonstrable skills in customer-centric approach

▪ Data-oriented person with analytical mind and business acumen

▪ Knowledgeable on agile practices.

▪ Great communication and presentation skills.

▪ Experience in working in a fast-paced team culture.

Desirable:

▪ Experience working in Innovation / R&D team on new product development with fast tracking development.

▪ Good understanding of the Apache opensource ecosystem

▪ Experience with AIML and Big Data technologies like –Jupyter Notebook, Hadoop, PySpark, HIVE

▪ Experience with common data science toolkits

Responsibilities

• Interpret music or dance and perform in a production.
• Audition for roles.
• Attend rehearsals and confer with other band members.
• Work with music director to fine-tune performance.
• Arrange for musical instruments
• Perform on stage in front of a live audience.
• Interpret criticism from directors.
• Memorize lines or musical notes.
• Read scripts.

Requirement

• May include weekend and public holidays.
• Working hours 6pm to 3am.

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

• Working hours are from 9pm to 5am

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

Join a team of passionate, fun and hustling Crew at Award-Winning and Top-Voted Best Brunch Spot in Singapore!

www.wildhoney.com.sg/

In the words of our team members - No Place Like Home.

If you love breakfast, a coffee nerd and takes pride serving beverages of the highest standard, we are looking for Coffee Barista / Bartender to join us.

Responsibilites

• Prepare hot and cold beverages such as cappuccino, latte, coffee, espresso drinks, blended coffees,
• Prepares Alcoholic beverages from the bar
• Ensure quality of coffee brewing
• Reports all customer complaints to supervisor on duty
• Stock maintenance and ordering requests
• Maintains efficiency, friendly services,etc
• Routinely cleans the bar area, floor, grinders etc
• Assist with the service operations of the restaurant.
• Any adhoc duties assigned by the supervisor

Qualifications

• Minimum Diploma or equivalent with minimum 2 years of relevant experience
• Able to work on Weekends, Eve and Public Holidays
• Familiar operating and maintaining Coffee Machines
• Possesses Latte art and presentation skills
• Possess positive attitude towards task assigned
• Eager to learn and progress
• Ability to transfer what has been learnt/taught and to practice effectively
• Is always punctual for work and well disciplined

Staff Benefits:

• 44 hours work week, alternate 5/6 days per week
• MOM-compliant Leaves
• Birthday Leave
• Perks & Bonuses
• Salary Increments
• Employee Allowances
• Achievement Awards
• Trainings, Certifications and Development
• Health insurance & Medical Benefits
• Meal Allowances

Job Description

• Performing reception and front desk duties.

• Portering and Triaging duties such as transfer of patients from one location to another.

• Attending to all enquires of patients and visitors including phone enquiries.

Job Requirements

• Min A level/ Diploma and above

• Prior experience in healthcare is preferred

Interested and qualified candidates , please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

• Review of enquiries and contract tenders.
• Ensuring that relevant sections of the ITT are distributed internally to the appropriate departments.
• Attending meetings with tender pursuit team and identify responsibilities, required inputs and key dates. Must actively pursue this to ensure target dates are met
• Review of all information relating to bid, clarification of responses received from internal support departments and insertion of qualifications into bid document as appropriate.
• Gathering support information from internal drives for insertion into bid document.
• Preparation and compilation of quotes and proposals in accordance with ITT guidelines, under and completion of bid documents including pricing.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Responsibilities:

• Write high quality and maintainable code on open-source(Linux based) web platforms (Example: Wordpress,WooCommerce, Opencart, Shopify and Prestashop)
• Creation of custom plugins/widgets written to conform with the WordPress coding standards
• Integration of different payment gateway (paypal, stripe, paynow etc.)
• API integration to wordpress/woocommerce.
• Experienced in both front-end and back-end website development.
• Build websites with a responsive and fluid front-end mobile design. Experience with at least 1 SQL and NoSQL database.
• Manage database and server integration.
• Experience with unit testing and regression testing.
• Work alongside UI/UX designers for web design features.
• Build a clean, logical, well documented and re-usable code.
• Troubleshoot, debug and upgrade software.
• Work with development teams and project managers, andadhere to project timelines.
• Create security and data protection settings that arecompliance with PDPA policy.
• Create technical documentation for reference and reporting.
• Staying abreast of developments in web applications and programming languages.

Job Requirements

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or relateddisciplines
• Required skill(s): Wordpress/Woocommerce, PHP, MySQL,Object-Oriented Programming (OOP), Json/Ajax, JQuery,CSS, HTML, Bootstrap
• Work in a cross-functional service team consisting of UX webdesigners, DevOps, and other specialists
• Believes ingood programming habits & pursue writing elegantcode
• Excellent command of English Language(written & spoken)
• Excellent written and communication and skills
• Team-oriented, outgoing and able to work with minimal supervision
• Mature, driven and proactive in problem-solving
• Possess good interpersonal and communications skills

Working Hours: Monday - Friday (9am - 6pm)

We are looking for Locum Staff / Enrolled nurses who are strongly aligned with our mission to make care more accessible to people in our community!!

Job Scope:

• Basic Nursing duties/services
• Assessing and planning nursing care for patients
• Providing post and pre operation care to patients
• Dispensing medication.
• Complete inpatient paperwork.
• Prepare and liaise with vendors from medicine to equipment.
• Prepare and list for surgery (calling anaesthetists, OT, support vendors etc).
• Handle incoming calls
• Registration of patients and scheduling appointments
• Ad-hoc duties per assigned

Requirement:

• Valid SNB & BCLS is mandatory
• Staff Nurse candidates who have experience in take cases will be preferred
• Enrolled nurse candidates who have experience in follow senior to take cases will be preferred

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W