The Opportunity:

Adecco is partnering with an FMCG client and we are currently looking for a Logistics Coordinator to join their business. Working alongside the Logistics Executive, this position requires the incumbent to independently handle logistics fieldwork of receiving and releasing general cargo, maintaining product inventory, and liaising closely with the forwarders on warehouse storage processes while reporting directly to the Manager. It is an exciting role for candidates who enjoy handling logistics coordination, and a great opportunity to learn about ATA Carnet and Cites applications.

• Permanent opportunity
• Work hours: 9am - 6pm
• Work location: near Labrador Park MRT
• Luxury FMCG industry

The Job:

• Ensure efficient and timely preparation for collection and delivery of stock and trade/marketing materials to boutiques, retailers, and events.
• Coordinating general cargo and performing stock in and out according to movement.
• Liaise with forwarders on warehouse storage processes.
• Oversee and maintain the cleanliness of the general office and marketing store.
• Ordering of relevant materials, arranging with third party for collection and delivery.
• Perform weekly/monthly stock count and ensure accuracy of inventory.
• Ensure all company’s inventories (luxury products) are properly monitored and reconciled to minimize discrepancies.
• Ensure that shipments on purchases are properly checked and reconciled against shipment invoices. To follow up with Headquarters on any purchase-related issues when necessary.
• Ensure that the quality control on new shipments is performed according to quality standards set by HQ.

The Talent:

• 2-3 years of relevant experience in logistics coordination, preferably in a luxury/retail environment
• High level of accuracy to ensure no missing inventory
• Ability to communicate effectively in the English language to converse with English-speaking stakeholders

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates would be notified.

• Managing the marketing and communications for Singapore and Asia Pacific Region
• Providing strategic recommendations of qualitative advertising executions
• Managing and monitoring the budget for advertising
• Preparing press release and advertising materials
• Preparation of annual budget plan for marketing and communications
• Coordinate with agencies and partners for effective advertising, increase brand awareness.
• Analyze media investments, optimize strategies, collaborate on creative advertising for new openings.
• Organize high-profile events, manage budgets, produce press materials, report on outcomes.

Requirements:

• Degree in Marketing, Business Admin or any relevant discipline
• At least 10 years of relevant marketing and sales experience
• At least 5 years of experience leading a team
• Any regional marketing and communications experience is advantageous

❣️If Keen wa.me/6587481209 with following detail
- “Regional”
- Name
- Residential address
- Copy of your resume
- Commitment period

• Triage incoming questions from supported Managers, resolving some queries right away and redirecting others for further action

• Prepare and issue formal employee letters and documents, including coordination of mailing delivery and e-filing of issued documents

• Support arrangement, documentation and minute-taking for employee-relations meetings, administrative hearing sessions and other tasks
• Interpret and communicate a wide array of policies and expectations effectively as a subject matter expert in HR, acting as a key, reliable information source for supported Managers
• Research local legal and compliance requirements when necessary
• Escalate broken processes and negative employee experiences, continuously Diving Deep to find new ways to improve the experience and speed of resolution
• Track, hand off, and/or resolve cases in an internal case management application
• Perform quality audits of casework throughout the organization using a standard framework
• Participate in or lead small to medium-sized projects to improve the People Managers experience
• Provide operational and/or administrative support in diverse subject areas, including, training delivery logistics and on-site support

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Job Description

A Clinical Microbiologist position is available at KK Women’s and Children’s Hospital (KKH) in Singapore.

KKH is an 830-bed tertiary-level care hospital that provides obstetric, gynaecological, paediatric and other services. It is part of the SingHealth group of public hospitals. As an academic medical centre, KKH is a teaching hospital for Duke-NUS Graduate Medical School, Yong Loo Lin School of Medicine and Lee Kong Chian School of Medicine.

The position is based at the Department of Pathology and Laboratory Medicine (DPLM), which provides a range of comprehensive laboratory services to KKH and includes the Microbiology Service of which this position is a part.

The Clinical Microbiologist will be part of a team of two microbiologists. They will provide diagnostic and consultative clinical microbiology services to the hospital and participate in teaching, research, quality improvement and administrative activities commensurate with the activities of an academic medical centre. The activities range from bench-level advice and management of the clinical microbiology service, quality control of a medical diagnostic laboratory to communication of critical microbiology results, antimicrobial treatment advice and other consultative services to staff of all clinical disciplines in the hospital. This includes regular interaction with the hospital’s infectious diseases service and the infection control unit, and close collaboration with the other laboratory disciplines.

Requirements

You should be a qualified and experienced medical specialist with relevant quali­fications that are registrable with the Singapore Medical Council, and have a specialist qualification in Microbiology (Pathology/Laboratory Medicine) that can be recognised by the Specialists Accreditation Board.

Also, you should have at least one first-author publication in a peer-reviewed journal and have competent clinical skills with the ability to make sound and independent decisions.

The position is available up to Senior Consultant level.

Employment will be made commensurate with the qualifications and experience of the candidate.

Informal enquiries can be directed to A/Prof Kenneth Chang, Head of Department ([email protected]) or A/Prof Matthias Maiwald, Head of Microbiology ([email protected]).

JOB DESCRIPTION:

From essential vascular devices to next-generation technologies, our products are helping lay the foundation for better health outcomes every day. Minimally invasive treatments help speed recovery and let people get back to their daily activities faster with fewer complications, allowing healthier lives for millions of people worldwide.

Responsibilities:

• Leads Endovascular sales team to ensure achievement of sales revenue & market share targets in assigned market(s).
• Work with manager and team members to formulate and implement sales objectives and strategies from the individual account level, per the overall company’s objectives and policies.
• Works with manager and team to set targets for individual accounts and monitors on a quarterly basis minimum.
• Works collaboratively with marketing, regulatory, clinical, supply chain, OEC and any other interrelated functions to achieve business objectives compliantly.
• Responsible for the achievement of the sales, market share and/or profit objectives of specified territories or products.
• Promotes and establishes HCP education of the company’s products and/or services.
• May have own accounts to promote & sell the company’s products & to establish customer relationships (physicians, Surgeons, Cardiac Catheterization lab staff, OT staff, hospitals) and to support development of new customers.
• Plan and drive towards achieving company vision and business objectives, as well as divisional mission and strategies

Requirements:

• Bachelor’s Degree in a Life Science, Business or Marketing
• Min 6 years of relevant industry experience in sales and/or marketing in Medical Devices
• Experienced in the field of Cardiology or Endovascular Intervention preferred
• Experience gained in multinational medical device companies will be an advantage
• Nurse in Cath Lab or Operating theatre background will be an advantage

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

The Job:

• Assume the role of Event Lead for events
• Assist the Event Supervisor to organise and manage events with responsibilities for all administrative and logistical tasks including, where necessary, liaison with speakers and guests, flight and accommodation arrangements, vendors liaison, budget management, conducting of rehearsals and virtual test calls
• Monitor the progress of event planning and execution
• Ensure the event administrative and operational requirements are met

The Requirements:

• Min Diploma/ Degree Holder with Min 2-3 years of relevant working experience
• Proficient in MS office
• Good communication and interpersonal skills

SALARY RANGE: $3,500 to $4,000

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Job Responsibilities
• Review and approve GMP documentation and ensure their compliance to quality standards.
• Ensure adherence to quality procedures, regulatory requirements and eGMPs.
• Improve quality assurance systems, as necessary.
• Maintain current quality tracking systems and the quality metrics to proactively identify trends and atypical observations.
• Conduct internal audits to ensure the internal controls are effective. Conduct external audits to ensure adequate oversight to suppliers and collaborate with supplier to reduce starting material quality issues.
• Maintain inspection readiness and support inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner
• Qualify and manage suppliers according to quality standards and maintain accurate records of supplier status.
• Review and analyze the quality related issues from suppliers and recommend improvement action to mitigate compliance risk

Requirements

- Min Bachelor Degree in Science/Chemical Engineering/equivalent OR Diploma holder in Science/Chemical Engineering/equivalent
- Min 2-3 years of experienc in pharmaceutical industry/relevant industries
- Able to start within short notice

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

Customer Relationship Management

· Support owned marketing channels like EDM and Push notifications

· Learn how to craft and optimise messages that work for EDM and Push notifications to best engage the target audience

Marketing Operations (User Growth)

· Learn about the different levers and channels of digital marketing used for acquisition and engagement of users to promote user growth.

· Be part of the team that strategizes and implements exciting games onsite to engage our users.

Requirements:

· A positive learning attitude and good work ethics

· A good team player with initiative

· A flair for copywriting; native English speaker

· An eye for aesthetics

· Detail-oriented

JOB RESPONSIBILITIES:

• Ensure that all transactions are well documented
• Responsible for the full spectrum of Accounts Receivable.
• Ensure accurate and timely processing of Goods Return Note.
• Coordinate local cheque bank-in and daily update of incoming funds to the NAV system.
• To ensure timely updating of customer accounts.
• Monitor and follow-up with customers on overdue account and arrange for debts collection.
• Reconcile Customer Collection with Bank Ledger.
• Responsible on monitoring monthly /weekly Debtors aging.
• Mailing of Statement of Accounts to customers and respond to their inquiries.
• Prepare Accounts Receivable monthly cash flow forecast.
• Preparation of Journal entries for accruals & other adjustment.
• Preparation of monthly and year-end Balance Sheet schedules.
• Liaising with internal and external auditors.
• Looking into strengthening current and process improvement
• Undertake ad hoc duties as assigned.

WORKING HOURS:

• 5 days week
• Mon to Fri
• 9am to 6:10pm

WORK PLACE:

• Woodlands

JOB REQUIREMENTS:

• Min Diploma
• At least 3 years of experience in accounting & finance.
• Proficiency in MS Word & Excel

All qualified applicants, please send in your resume NOW to: Whatsapp: https://wa.me/+6597430026Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA License Number: 99C4599

Location: Novena
Duration: 6 months
Monday to Friday Office Hours, Alt half sat (5.25 days)
Salary: $1.7k to $2.4k

JD:
• Perform a variety of patient service activities and services to ensure that the patients and members of public are attended to promptly and courteously
• Assist in training of staff on registration, payment collection and billing procedures
• Assist in answering patient's enquiries
• Maintain timely and accurate records of patients’ information
• To assist in keeping patient records
• Perform any other duties as assigned by the supervisor / Head of department

Requirements:
- Min A level/ Diploma
- Prior exp in customer service/healthcare is advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Responsibilities:

• To support strategic initiatives in covering Group balance sheet / funds transfer pricing reporting & review.
• To support buildup of Group balance sheet / funds transfer pricing reporting / strategic review.
• To support buildup of, and data mine finance related data for Group reporting.
• Any adhoc assignment in relation to balance sheet, liquidity and returns review.
• To perform adhoc assignment in relation to business finance role for central treasury unit (CTU) which includes monthly/quarterly T&I reporting, management adjustments.
• Assist in any other duties as assigned
• Assist the team in any adhoc admin work and projects as assigned
• Job rotation may be required as and when advised.

Job Requirements:

• Min 1 Year experience in related Banking accounting / finance related field.
• Proficient in MS Excel, able to use pivot tables and vlookup effectively
• Detailed oriented and a good teamplayer
• Min. Diploma / Degree in related field
• Strong working knowledge in balance sheet, liquidity, treasury would be advantageous

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:
Notice Required:
Reason for Leaving:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

We are hiring Temp / Contract to Perm Clinic Assistant to be outsourced to established healthcare organisations! Flexible schedule!

Job Scope:

• Preparing patients for clinical work.
• Helping with infection control by sterilizing and disinfecting instruments,
• Setting up instrument trays
• Preparing materials, and assisting with dental procedures.
• Assisting dentists/ doctors in managing medical and dental emergencies when necessary.

Requirements:

• Minimum N level
• Able to commit for minimum 3 months
• No Need HealthcareExperience.

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

We are looking for Contract Customer Service and Order Processing Agent to work in reputable Chemical MNC!

Job Description

· Process customer orders/enquiries daily by Email, fax, or phone call.

· Coordinate and correspond to customer/sales on the sales order status.

· Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.

· Handle export shipments for intercompany and direct overseas customers.

· Prepare the shipping document for local and export shipment.

· Support in investigations of internal / external complains to identify root cause and provide solutions.

· Ensure hazardous substance license from local customers are valid

· Ad-hoc duties assigned by supervisor.

Requirements:

· At least a Diploma in any discipline with 3 years of relevant experience.

· Logistics knowledge and understanding import/export preferred.

· Proficient in SAP

· Handling chemicals documentations and deliveries.

· Able to work in a fast pace environment.

· High level of problem-solving skills; Organized, Quality / Meticulous.

· Team player with strong interpersonal and multi-tasking skills that can complete tasks with proper time management.

Apply now by sending your resume to: [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Location: Bukit Merah
Salary: $1.9k to $2.5k
Duration: 1 year

Job Responsibilities:
• Handle incoming/outgoing phone calls and emails to ensure customer’s payment enquiries are answered accurately and professionally within the stipulated time frame.
• Provide quality service on hospital’s payment matters including customer’s enquires and feedback to both internal and external stakeholders in a timely manner.
• Manage difficult customer calls, complaints, provide service recovery and to escalate cases where necessary.
• Provide administrative support to the payment enquiry team (e.g. collection and consolidation of data and statistics).
• Other ad-hoc duties as assigned.

Job Requirements:
• Minimum GCE ‘O level.
• 1 to 2 years’ relevant experience in a call centre environment/patient service associate experience
• Possess excellent communication and interpersonal skills with the ability to multi-task.

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

JOB SCOPE

• Planning and organizing daily warehouse activities such as receiving, put away, order picking, proper data recording and document retention.
• Ensure efficient utilisation of warehouse space, pallet racking and resources such as forklifts/reach trucks.
• Conduct & reconcile weekly cycle counts, ensure accuracy of WMS system transactions of finished goods, raw materials & packaging items.
• Manage inventory disposals of damaged, excess and obsolescence products according to local chemical regulations.
• Overseeing staff performance, provide training and support, identify development needs, and manage relationships between shopfloor team and management to drive any changes for improvement.
• Coordinating with 3PL service providers, internal stakeholders such as production, quality, planning & customer service to ensure a smooth order management experience.
• Prepare and submit monthly KPI reports related to warehouse such as inventory & picking accuracy, space utilization, on-time receiving & resources utilization.
• Ensure compliance to all warehouse procedures, 5S, safety and audit requirements.

Requirements:

• Diploma in warehouse/logistics management or equivalent.
• Min 2 years of experience in a supervisory role in warehouse/logistics operations.
• Possess a valid forklift & reach truck license.
• Proficient with data entry and inventory software and systems.
• Experienced in inventory system like WMS or SAP would be advantageous.

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Duration: 3 Months
Monday to Friday Office hours
Location: Tuas
Salary: $12 per hour

- Multiple Headcount, can work with friends

Job Description:
• Assembly of parts and also heatstaking of inserts
• Other ad hoc duties

If interested, please telegram me at @alexgohhl
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)
[email protected]

Duration: 1 year

Monday to Friday 9am - 6pm

Location: Tanjong Pagar

Salary: $3k to $3.5k

JD

• To greet and welcome visitors, manage Visitor Management System to register them, assist visitors and staff in a professional and courteous manner

• Perform proper opening and closing procedures for reception areas and manage day to day aspects of visitors operations and able to work beyond office hours when needed

• Work with Service assistants to ensure meeting rooms are timely refreshed and that visitors are promptly attended to by meeting hosts

• Provide liaising assistance for events and logistics-related queries

• A team player to support as coverer in times of team member’s absenteeism

• Able to shuttle between Vista and Centre offices when needed

Requirements:

- Min Diploma /Nitec

- Min 1-3 years of relevant reception/customer service experience

- Comfortable with walking up and down staircase several times to show customers around

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job details:

As a Tax Compliance Manager, you will play a pivotal role in providing strategic leadership in global mobility, corporate income tax compliance, and broader tax-related initiatives. This managerial position requires a seasoned professional to guide a team in delivering exceptional services to multinational clients.

Key Responsibilities:

1. Global Mobility Services:

• Lead and manage comprehensive global mobility services, including individual income tax compliance (Form IR8A, IR21, Form B1 etc), payroll management, and advisory services.
• Provide strategic guidance to tax and human resource professionals within multinational companies, ensuring effective management of the tax implications of their global workforce.

2. Corporate Income Tax Compliance:

• Direct and support the team in various taxation services, such as analyzing financial statements, minimizing tax costs, and ensuring accurate filing.
• Oversee the preparation of corporate tax computations, ECI, Form C/C-S filings, withholding taxes, and applications for Certificate of Residence (COR) for Double Taxation Agreements (DTA).
• Conduct in-depth research on various tax matters and handle ad hoc tasks related to corporate tax.

3. Goods and Services Tax Compliance:

• Assist clients with GST registration matters, including reviewing and advising on the basis for GST registration, completing the GST F1 “Application for GST registration” form and ensuring supporting documents are provided.
• Prepare and draft GST returns for clients across various industries.
• Analyse and review sales and purchase listings to identify and clarify client issues.

4. Advisory Leadership:

• Provide strategic advisory support on taxation matters, advising clients on implications and suggesting applicable treatments for their business transactions.
• Collaborate with clients to understand their business needs and provide proactive guidance on optimizing tax positions.

5. Client Relationship Management and Business Development:

• Lead client engagements, fostering strong relationships, and identifying additional business opportunities.
• Explore and drive opportunities for strategic initiatives that align with clients' overall business objectives.

6. Team Leadership:

• Manage and mentor a team of tax advisory and compliance professionals, ensuring high-quality service delivery and professional development.

This managerial role offers a unique opportunity to lead and shape the direction of a dynamic team, contributing to the success of multinational clients in a complex and ever-evolving tax landscape.

Your strategic vision and expertise will be instrumental in guiding the team towards excellence in broader taxation and compliance services.

The Opportunity:

Adecco is partnering exclusively with one of our clients in the retail industry, we are seeking a suitable talent to join their business as an Assistant Merchandising Manager. The talent will be responsible for monitoring and analyzing sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and the brand’s level. The successful talent will report to the Merchandising Manager and lead a team of 5-6 people.

• Work hours: Mon-Fri, 9am - 6pm
• Work location: east region
• Principal retail brand

The Job:

• Monitor, review, consolidate, and analyze of sales performance of product categories to maximize sales and manage inventory efficiently.
• Completing assortment analytics as inputs to develop seasonal category strategies and assortment plans designed by the Merchandising Manager.
• Monitor and analyze sales, stock level, months to clear, and stock aging to make an appropriate recommendation at both the individual SKUs and brand level.
• Achieving the key performance metrics for a product category.
• Plan and monitor purchases to align with regional guidelines.
• Ensure appropriate and effective merchandising standards are always maintained which include replenishment, consolidation, and proper SKU count available in stores.
• Monitor market competition, and purchases to date vs target purchases to proactively suggest and initiate corrective actions.
• Achieving the key performance metrics for a product category.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

The Talent:

• Diploma or Degree in Retail/Fashion/Business or equivalent.
• Minimum 3 years of managerial experience in retail operations and merchandising.
• Team player with strong interpersonal skills, leadership abilities, and solid business acumen.
• Proficient in Microsoft Excel, with strong analytical skills and a comprehensive understanding of retail math.
• Ability to thrive in a fast-paced, multitasking environment.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Alternatively, send your resume to [email protected] in MS Word Copy with subject title "Application for Assistant Merchandising Manager". We'd love to hear from you!
• We regret that only shortlisted candidates would be notified.

Location: Novena

Duration: 3 - 4 months extendable

Salary - $12/hr

Monday to Thurs 9am - 6pm, Fri & Sat 9am to 1pm

JD:

• Provide receptionist duties at front counter

• Ensure accuracy of clinical data entry into computer system

• Able to apply basic patient care

• Maintain filling system, coordinate appointments and other admin duties

• Liaise with various insurance company and make payment arrangement

• Any other task as directed by the Clinic Manager or Doctor

Requirements

- Min A level/Diploma

- Keen to pursue Medicine/Pharmacy

- Prior clinic experience is advantageous

- Able to commit

If interested, please email me at [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Job Description

• Cleaning & checking of all returned draught catering equipment (PIB) and fittings.
• Disinfecting and cleaning of returned draught coolers from market.
• Clean the returned draught accessories for future usage.
• Transferring the cleaned draught coolers to workshop 1 for testing.
• Ensure that used CO2 cylinders are replenished and filled.
• Good housekeeping of workshop I & II according to 5s check list.
• Other specified draught related duties required in TSD/ APBS.

Job Requirements

• Basic PC Application knowledge; MS Words/Excel
• Good team player with positive attitude
• Helpful and willing to learn
• Annual leave blackout period: mid-August to September every year

The Opportunity

• Adecco is partnering with a chemical and waste company to search for a Sales Executive.
• Office location: Singapore, West
• 5 -days work (Monday -Friday) Office Hours

The Talent

• Min Diploma
• 2 – 3 years of relevant experience in Sales is advantageous
• Able to work in team and independently

The Job

• Identify potential clients in the waste management market.
• Create proposals and negotiate deals with customers.
• Assist in preparing sales orders and maintain proper documentation.
• Provide periodic sales reports to the Sales Manager.
• Work with Customer Service to update the Customer Database with contact details.
• Help maintain and improve the Customer Care Program by monitoring satisfaction and addressing complaints.
• Gather information on customers, competitors, and market trends to help make informed business decisions.

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• We regret to inform that only shortlisted candidates will be contacted

Reporting to the Commercial Director South East Asia, the Regional Retail Performance & Training Manager is responsible to drive Retail Performance and Excellence across the South East Asia and Oceania region.

Frequently travelling to IWC Boutiques regionally, he/she will take responsibility for supporting IWC Boutiques and their staff in achieving their ambitious targets with regards to sales and customer experience.

He/she will drive a cohesive action plan in partnership with local managers to support IWC’s growth while fostering a superior and consistent experience for IWC’s customers across the SEAO region also through adequate training & coaching support.

TITLE Regional Retail Performance & Training Manager

REPORTING LINE Commercial Director South East Asia

OBJECTIVES

· To drive a consistent customer experience, retail performance and overall operational coordination across the IWC Boutique network in SEAO.

· Drive day to day business culture in the Boutiques by leveraging retail excellence & performance tools (i.e. sales reports, KPI dashboards, mystery shopping analysis, training/coaching).

· Deliver training to teams and perform on-site coaching to improve Boutique KPIs.

· Partner with respective Country Managers or Commercial Managers to identify gaps for improvement and deliver best-in-class customer experience.

· Work closely with HQ Direct-to-Consumer as well as cross functional teams (i.e. digital, CRM and CRC).

KEY RESPONSIBILITIES

Retail Performance and Excellence

· Set realistic and ambitious sales and KPI targets across the internal (and external) BTQ network in close collaboration with the Commercial Director (understand and know how to influence the client equation).

· Analyze KPI's/reports and identify/propose priority actions to achieve targets and business growth per BTQ.

· Strive for operational excellence within all Boutiques, proactively work with the Boutique management to improve operations and identify room for improvement.

· Drive day to day business culture in the stores by leveraging retail excellence & performance tools (mystery shopping, KPI dashboards, coaching).

· Coordinate communication across retail teams to ensure efficient and consistent implementation of operational tools & guidelines (i.e. retail operations guideline, Boutique policies & procedures, clienteling/CRM tools).

· Support regional consolidation of reports as well as presentations to HQ in Switzerland.

Boutique Experience and Customer Development

· Together with local Country Managers, identify and drive areas of improvement for retail teams and deliver a best-in-class customer and Boutique experience.

· Ensure adequate trainings, store coaching and close monitoring to ensure KPIs are met (i.e. prospect rate, conversion rate, retention rate, average price, database growth)

· Elevate the retail team’s customer-centric approach and selling ceremony (together and in close collaboration with HQ team performance training team).

· Improve the efficient use of clienteling tools to support sales growth and further build customer portfolio management across the Boutique network (in close collaboration with the local CRM & CX manager).

· Develop and nurture relevant communities in the region (i.e. watch clubs, private banking contacts/clients), to support the boutique’s customer engagement & development programs and increase local social media presence.

Retail Training & Sales Coaching

· Regularly review boutique KPIs and identify relevant training / coaching needs.

· Identify skills and competencies required for elevated retail experience, with a focus on clienteling in order to grow sales and improve overall customer experience and satisfaction.

· Translate IWC’s global standards to meet local opportunities across all markets. Localise/adapt training programmes/content to enhance selling skills.

· Conduct regular sales coaching for Boutique Managers.

· Collaborate with HQ Training team on MyCopilot learning app roll out.

· Foster teamwork and a culture of feedback, create a learning environment and growth mindset.

· Promote digital culture and omnichannel mindset within the sales teams

Requirements

· Experience in retail indsutry , ideally in a management role and within luxury retail industry

(coaching & operations experience will be an advantage)

· Excellent leadership and people management skills with the ability to influence all levels of the organisation

· Strong analysis, planning & organizational skills with the ability to react quickly to the needs of the business

· Excellent communication and presentations skills with the ability to positively lead, coach and develop diverse talents/teams

· Solution-oriented approach, effective time management skills, flexible and willingness to travel

· Fluent in English

· Well versed in MS Office / presentation tools

About The Role
We are looking for an AR/AP who will provide administrative support to medical professionals within a specialist clinic. The ideal candidate will be proactive, organized with an eye for detail, and possesses good communication skills.

Scope:

• Record and maintain Doctors’ case logs.
• Prepare tax invoices for billing to hospitals and clinics.
• Maintain filing of documentations.
• Assist in responding to enquiries from insurers.
• Perform day to day account receivables (AR) transactions, including verifying, classifying,posting and recording AR data.
• Process AR and incoming payments in compliance with financial policies and procedures.
• Reconcile the AR ledger to ensure that all payments are accounted for and properly posted.
• Verify discrepancies and resolve hospital's/ clinic’s billing issues.
• Facilitate payment of invoices due by sending bill reminders and contacting hospitals/clinics.
• Responsible for obtaining timely payments from clinics'/ hospitals within agreed paymentterms and reducing AR outstanding.
• Any ad-hoc matters as assigned by management.
• Any other general administrative duties/ad-hoc projects as assigned by immediatesupervisors.

Requirement:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma
• Experience in finance or accounting is an advantage
• Able to multi-task with an eye for detail
• Good written, interpersonal and communication skills
• Independent worker, possesses initiative to complete tasks and projects assigned

If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

The Finance Controllership team manages the accounting function and processes to ensure timely and

accurate reporting of the hospital’s financials. The team works closely primarily with operational teams and

shared services to meet their objectives in activities such as statutory audits, month-end closings and cashflow

management.

Responsible for financial and statutory reporting to ensure timely monthly closing and compliance with organisation policies, international accounting standards and tax regulations.

Business partnering with internal stakeholders, shared services on cash optimisation, capex management, performance management and in alignment with corporate guidelines.

Interested candidates, do drop me the following:

Tele: @jesswongie

WA 96503173

or email to [email protected]

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599