We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

We are looking for an individual who has a deep personal drive and accountability for great performance and results delivery to be part of the Credit Services team in Experian Singapore. You will be responsible for all collection management activities through negotiation and other appropriate actions and maintaining consistently high level of performance.

What you’ll be doing

•  Responsible for all collection management activities through telephone calls, emails, initiation of house visits and other appropriate actions
• To manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
• Apply negotiation strategies to ensure successful recovery of overdue outstanding
• Analyze and evaluate errant cases to recommend and initiate appropriate course of action
• Update the collection system immediately on all collection activities undertaken for cases assigned
• Generation of reminders
• Any other duties as may be assigned by company’s management from time to time

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Job Description & Requirements

Clinical Care

· Perform all nursing treatment/procedures including the administration of medications, dressing application of topical creams a as per IMR and naso-gastric feeding under the supervision of a registered nurse.

· Assist Dr., Podiatrist, Speech Therapist, Dietician and SRNs during treatment and examination of residents.

· Conduct rounds to ensure that the residents are well and safe; and be alert especially those on high risk.

· Assist residents with their individualised care programme, perform procedures such as oral hygiene, tube feeding, eye care, prosthetic aid, hearing aids bathing residents etc.

· Facilitate clients in/ conduct group exercise

· Assist clients in toileting, meals, change diapers/clothes.

· Report any abnormalities detected to the RN in charge e.g., skin condition or infection/sores.

· Perform daily handover to care staff during changes in shifts.

· Assist in bathing residents.

· Attend to call bells and residents needs.

· Assist Staff Nurse on application of topical creams as per IMR.

· Attend to residents’ personal grooming e.g., cut nails, shaving, etc.

· Turn bedridden residents 2 hourly.

Quality

· Infection control

· Quality improvement programmes

· Patient safety

Training & Development

· Orientate new staff on recruitment e.g., OJT

· Assist RN in clinical guidance for HCA and HA, and to participate actively in in-service training program.

Administration

· Assist in maintaining residents' files/records. To assist in report writing and verbal reports on patients' condition and progress and on nursing management of patients

· Report any abnormalities detected to the RN in charge eg skin condition or infection/sores.

· Assist the Registered Nurse in inventory checks and control.

Job Specification

Perform any other duties as assigned by the Chief Nurse/ Nurse Manager.

Education Level: Nursing Degree / Nursing Diploma

Experience : At Least 1 year

Job Responsibilities :

• Assist in implementation and oversee QEHS system
• Coordinate WSH programme, initative
• Analyse data on EHS performance, condition and practices
• Resolve day to day EHS issues
• Perform regular internal audit
• Participate in site incident investigation
• Lead and coach site safety team
• Liaise with Authorities
• Any other related tasks as assigned

Job Requirements :

• Bachelor degree in Engineering, Health or Safety related discipline
• Possess a valid WSHO, ECO registration license
• Minimum 5 years relevant experience working as WSHO
• Minimum 10 years working experience in civil projects
• Knowledge of local regulation, code of practices especially related to EHS
• Strong problem solving, organisational, analytical and critical thinking skills
• Proficent in Microsoft Office

Responsibilities

Study each recipe and gather all necessary ingredients

• Cook food in a timely manner
• Delegate tasks to kitchen staff
• Inform wait staff about daily specials
• Ensure appealing plate presentation
• Supervis Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area able to cook local Chinese food

Requirements

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers) Advanced knowledge of culinary, baking and pastry techniques
• Leadership skills
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes

Familiarity with sanitation regulations

The Quality Assurance Specialist is responsible to:
- Maintain and ensure effectiveness of the Quality Management System in Singapore,
- Perform product complaints handling for Singapore,
- Perform Adverse Events reporting to local regulatory authorities of Singapore,
- Perform Field Safety Corrective Actions and reporting for Singapore.

Responsibilities:

• Quality Assurance for all aspects of the Quality Management System (QMS) of Singapore Distribution Centre (DC), including maintenance, continued compliance, and certification.
• Ensure quality and regulatory compliance to relevant applicable standards such as GDPMDS (Singapore)

• Be responsible for operational quality matters including product hold in Singapore.

• Act as the Complaints Handling unit for Singapore.
• Conduct training of staff in QMS to ensure relevant staff are trained to the latest revision of procedures.

• To perform assessment and adverse event reporting to local authorities of Singapore.
• Execute Field Safety Corrective Actions (FSCA) in Singapore, including reporting to local authorities.

• Manage outsourced activities to ensure vendors meet the Cook Medical's quality standards.

• Coordinate or investigate CAPA to ensure nonconformances are addressed effectively.

• Schedule and perform internal audits. Host or support external audits.

• Perform trending and produce metrics for DC performance, measuring against key performance indicators.

• Maintain up-to-date knowledge and compliance with Global policies and procedures and to implement locally.

• Participate in global projects and meetings if applicable.

• Act as the local contact person for Data Protection facilitation.

• Perform other tasks assigned by Manager.

• Have a sound understanding of, and comply with, the COOK Code of Conduct and Company Compliance requirements.

Requirements:

• At least 3 years working experience as quality assurance in the medical device field.

• Degree in Science, Engineering or other related discipline.
• Experience in adverse event assessment and reporting for Singapore.
• Experience in Field Safety Corrective Action execution and reporting for Singapore.
• Experience in multinational medical device company preferred.

• Excellent communication and interpersonal skills, able to work with people from different levels internally and externally.
• Excellent time management and organizational skills. Able to perform duties with limited supervision and meet deadline.

• Fluent in English (both spoken and written).
• Skilled in document management.
• High level of computer skills including Microsoft Office.
• Multi-tasks and able to prioritize the job tasks, depending on the urgency.
• Positive attitude, be good team player and attend to details.

Our client is searching for a Creative Marketing Manager. The perfect candidate will possess a combination of creativity, strategic awareness, and leadership skills. They should have experience in guiding creative teams and creating compelling visual content across various mediums.

Responsibilities:

• Lead the development and implementation of creative strategies that align with brand goals and resonate with target audiences.
• Oversee various creative projects from inception to completion, establishing and maintaining concepts, guidelines, and strategies.
• Inspire and manage cross-functional creative teams, fostering collaboration and nurturing talent to achieve exceptional outcomes.
• Manage multiple projects simultaneously, ensuring they progress from idea to delivery while upholding high-quality standards and meeting deadlines.
• Apply design principles, typography, color theory, and multimedia techniques to create visually captivating content for diverse platforms.
• Create and maintain brand identities, ensuring consistency across all marketing materials and campaigns.
• Generate innovative ideas and translate them into impactful creative executions.
• Demonstrate proficiency in industry-standard design software and tools (e.g., Adobe Creative Suite, Sketch) and stay up to date with evolving design and technology trends.

• 3-5 years of experience in a leadership role that fosters creativity.
• Experienced in a top-ranked Marketing/Branding company within the Top 5 or Top 10.
• Strong proficiency in technology-based platforms such as CRM, ERP, and working in a paperless environment.
• A Bachelor’s degree in Graphic Design, Advertising, Marketing, or a related field is required.
• Applicants must possess legal work authorization in Singapore.

• Competitive salary
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

Our client is a statutory board under Government of Singapore, they are now looking for Software Engineer (Devices) to support the team.

The activities required to be performed shall include the following:

• Requirements gathering.

• Design and develop software applications for embedded devices.

• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.

• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.

• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.

• Assist day-to-day application support issues.

• Liaise with users on the requirementtesting and production issues.

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.

• Developed software in at least one full Software Development Lifecycle.

• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling

• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).

• Experience in multi-threading, socket programming and serial/USB communication.

• At least 5 years’ experience in object-oriented software development.

• Prior experience in following areas Scrum AGILE methodology process is a plus:

o Scrum AGILE methodology process

o Develop and integrate embedded devices with cloud platforms

• Strong analytical and problem-solving skills

• Good written and verbal communication skills

• Self-motivated, independent and a good team player

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantage.
• Excellent leadership and team management skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Details:

• Basic Up to $5,500 + Variable Bonus (2 - 3 Month)
• Location: Ang Mo Kio

Responsibilities:

Recruitment

• Specialised in end-to-end recruitment functions which include from onboarding (job postings, screening, shortlisting and interviewing candidates, reference checking, and making salary proposal and job offers) to separations
• Analysing and monitoring the resourcing needs, headcounts approvals, budget, preparation of key manpower indexes for management reporting
• Updating of monthly organisation chart
• Partner recruitment agencies on hiring needs
• Support expats entry and onboarding processes
• Handle work pass application, renewal, and issuance
• Attend to all transfer requests and also provide input for mandatory surveys
• Efficiently use different recruitment tactics such as recruitment platforms, career website, social media, job boards, headhunting and Linkedin and employee referral to attract talents
• Work closely with schools on internship, sponsorship and graduate recruitment
• Participate in Career Fair, Internship and any other recruitment projects

Business Partner

• Business partner with the respective department to provide value-added HR support and relevant advice pertaining to HR issues and provide support to various key HR initiatives and drive staff engagement programmes
• Work closely with line manager on annual performance review, design of training roadmap, employee engagement activities, recruitment and any other HR matters to drive attraction, retention and engagement
• Communicate effectively any HR-related policies changes and updates to all staff in the business units assigned
• Perform any other duties as assigned and requested by Manager.

Requirement:

• Possess at least a Degree in Business Administration or Human Resources
• At least 8 year experience in recruitment and business partnering
• Preferably with supervisory experience
• Experience in using HRMS (Prosoft preferred)
• Strong comprehension and communication skills, both written and spoken to interface with all levels of people internally and externally

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Aethir is seeking a Project Manager to support our fast-growing company in building scalable, decentralized cloud infrastructure for gaming and AI companies. As Project Manager you will work closely with the Cofounder & CEO to drive the company's strategic vision and coordinate cross-functional initiatives. You will support Aethir in helping to develop and communicate our strategy, ensuring that all members of the team are working effectively and efficiently towards our goals. This is an exciting opportunity to play a critical role in building a cutting-edge company in the rapidly growing cloud infrastructure industry.

Responsibilities

• Serve as a primary coordinator for the cofounders, CEO, and other senior leaders of the company
• Develop comprehensive project plans outlining scope, goals, deliverables, timelines, and resource requirements
• Monitor and report on key business metrics, including financial and operational performance
• Assist in the development and implementation of company strategy and annual planning
• Lead and support cross-functional initiatives, ensuring alignment and integration across the organization
• Manage and optimize key operational processes to drive efficiency and effectiveness
• Define tasks and activities, assigning responsibilities to team members
• Create and maintain project schedules, ensuring deadlines are met.
• Support the CEO in preparing for and attending board meetings and investor interactions
• Communicate the company's priorities and progress to internal stakeholders and external partners

• 2+ years of experience working in management consulting, investment banking or professional services
• 6+ years of experience working in high-paced development environment as an assistant or coordinator
• Strong analytical and problem-solving skills
• Highly organized, strategic thinker
• Excellent written and verbal communication skills
• Experience in project management or program management
• Ability to distil complex information into clear and concise presentations
• Proven ability to build relationships and influence stakeholders at all levels of an organization.
• Fluency in English required, fluency in Mandarin highly preferred

• Hypergrowth Startup Environment

• Fantastic Career Progression Opportunities
• Flexible Working Options
• Work within a Global and Local Team

Responsibilities:

• Track project progress, monitor key performance indicators (KPIs), and generate reports on project status, milestones, and outcomes. This helps in evaluating project performance, identifying areas for improvement, and providing timely information to stakeholders.
• Maintain Project Status Registry for MSO projects and provide the necessary reporting to management including escalation
• Support the risk and issue management processes, ensuring potential risks and issues are identified, assessed, and mitigated throughout the project lifecycle. This includes developing risk management strategies, monitoring risk factors, and implementing contingency plans to minimize project disruptions.
• Establish effective communication channels with project stakeholders, including clients, internal teams, and executive leadership. This involves providing regular project updates, facilitating collaboration, and addressing stakeholder concerns to ensure alignment and transparency.
• Drive continuous improvement initiatives within the PMO and across projects by analyzing project data, identifying process bottlenecks, and implementing enhancements to increase project success rates and efficiency.
• Foster a collaborative and results-oriented culture within MSO, promoting professional growth and maintaining high standards of project management excellence.

Requirements / Qualifications

• Bachelors Degree in Engineering, Information Technology, Computer Science, Information Systems or related disciplines with at least 3-5 years of relevant PMO experience.
• Demonstrated experience in supporting PMs in managing and delivering systems in complex information exchange environments (in the health care industry would be an advantage).
• Demonstrated consistent program management skills, including ability to apply analytical and problem-solving skills, to effectively manage project status.
• Good communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Perm with VB
• With 3-5 years of marketing experience in developing marketing plans for events such as trade shows, conferences, etc.
• Proficient in graphic design software skills will be an added advantage
• Strong presentation skills

Job Responsibilities

• Develop and execute B2B marketing plans that may include participation in industry conferences and events, trade shows and webinars
• Work with cross-functional team on preparation of effective marketing collaterals for online, offline and trade events
• Create compelling sales promotion material and content, including but not limited to, outdoor and indoor advertising, video, catalogue, etc.
• Work collaboratively with external design agencies to execute designs and creative contents
• Provide support and work closely with the sales teams to set the marketing strategy including branding, lead generation and competitor analysis
• Perform ongoing tracking and reporting on B2B marketing initiatives
• Organize networking events to maintain B2B partners relationship
• Assist in any other activities when required
• Perform any duties as assigned by supervisor

• Degree in Business, majoring in Marketing
• Minimum 3 years’ experience in Marketing or similar role will be considered favorably
• Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus

Celcem Pte Ltd is a dynamic and progressive company that specializes in gifts and sovenirs . We are currently seeking a Graphic Designer to join our creative team. As a Graphic Designer at Celcem, you will be responsible for creating visually appealing designs and graphics that effectively communicate our clients' messages to their target audience.

In this role, you will collaborate with clients and colleagues to understand their design requirements and translate them into creative solutions. You will be involved in every stage of the design process, from conceptualization to final production. Your work will primarily focus on creating engaging designs for websites, social media platforms, and other digital marketing materials.

Responsibilities

• Create and design high-quality digital graphics, including banners, infographics, and social media visuals.
• Collaborate with clients and team members to understand design requirements and provide appropriate design solutions.
• Develop and present design concepts to clients for approval.
• Follow design briefs and project requirements to ensure accurate and effective designs.
• Conduct research and stay up-to-date with the latest design trends and tools.
• Ensure brand consistency across all design projects.
• Manage multiple design projects and prioritize tasks to meet deadlines.

• Proficient in Adobe Creative Cloud, including Photoshop, Illustrator, and InDesign.
• Strong portfolio showcasing a wide range of design styles and projects.
• Excellent visual and conceptual design skills.
• Familiarity with digital marketing platforms and best practices.
• Strong attention to detail and ability to multitask.
• Effective communication and collaboration skills

5 day week

Office near 4 MRT station in Bugis area

• Follow up with customers for outstanding payments and resolve payment disputes
• Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts
• Attend to customers’ enquiries pertaining to billing and collection
• Work closely with other departments to resolve customers’ complaints in billing discrepancy
• Prepare credit note and debit note
• Achieve the target set by the Management
• Assist the Head of Department in statistical reports

• Diploma or above in accounting profession
• Relevant experience in Credit Control are preferred
• Proficient in MS Office, in particularly MS Excel
• Good interpersonal and communication skills
• Team player and also able to work independently
• Must be meticulous and possess sense of urgency
• Must be able to work under pressure

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Summay Details

• Salary up to $4,500
• Location: Ang Mo Kio

Responsibilities:

Learning and Development Needs

• Work with Manager and analyze data on the competencies required and gaps identified in the department for the training needs analysis based on current and future business requirements
• Oversee and manage the end to end L&D process – develop training plan, delivery methods, sourcing for training providers, gathering feedback and analysing data to measure effectiveness of learning outcomes
• Manage and monitor training budgets and grant schemes for learning programmes
• Ensure timely registration of internal or external course applications and follow up as well as notifying staff on the training details
• Coordinate and record of training activities, conduct staff orientation and evaluate training effectiveness

Performance and Talent Management

• Assist and facilitate the annual Performance Appraisal process to measure and promote good performance and career progression processes aligned with company policies.
• Manage talent reviews and succession planning processes to identify HIPO and grow the talent pool for leadership and critical roles
• Analyse talent movements and progression to improve talent retention and development
• Develop and implement high-potential talent programmes/projects and mentoring and coaching programme

Career Management

• Organization Structure, Job and Career Levels - Ensure organizational structures and spans of control are reviewed to support business strategy and people capabilities
• Design new career pathways and development roadmaps in order to meet current and future organisational development needs

Employee Engagement

• Enhance employee engagement and wellbeing
• Support execution of programmes, initiatives and survey designed to improve employee engagement and well-being workshops and programmes
• Collate employee feedback and suggestions on organisation's employee engagement and wellness initiatives
• Perform any other duties or HR projects as assigned and requested by Manager

Requirement:

• Possess at least a Degree in Business Administration or Human Resources
• At least 3 years’ HR experience in Learning & Development
• Experience in using HRMS (Prosoft preferred)
• Strong comprehension and communication skills, both written and spoken to interface with all levels of people internally and externally

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities

• Responsible for creation, development and execution of retail training program
• Responsible for sales, product and customer service training to strengthen sales revenue and customer satisfaction
• Conduct gap analysis and needs assessments to identify future and current training and development needs
• Plan, forecasts and proposes the annual training and development programs for retail operations
• Conduct store visits to ensure in-store training are being followed through and carried out
• Conduct service evaluation and provide ongoing coaching to retail operations team to improve the sales and operational competencies
• Conduct onboarding induction/ orientation program for corporate and retail operations

Requirements

• Bachelor’s degree
• At least 3 years of relevant training experience in a retail environment
• Experience in jewellery sector is an added advantage
• Excellent planning, analytical, communication and facilitation skills
• Resourceful, driven and a team player
• Proficient in MS Word, Excel and Powerpoint

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:
- Casework management and counselling service for clients with medium to high risk Family Violence concerns
- Intake and risk assessment of cases
- Planning, implementing and evaluating programmes to meet clients’ needs
- Group work ( support and psychoeducation groups )
- Community outreach and community development in combating Family Violence
- Networking and Capacity building initiatives to enhance stakeholder capability in addressing Family Violence
- Research to build domain-specific knowledge in the local context

Candidate Requirements

- Degree in Social Work or Counselling
- 0 to 4 years relevant working experience (prior experience in Family Violence Work preferred)
- Good command of English language
- Good interpersonal skills and communication skills
- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of risk and needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes

Preferred achievements / characteristics:

-Diligence, integrity and resilience
-Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.