The restaurant general manager is the “face” and ambassador of the restaurant, leading the venue personality and soul. The restaurant general manager is responsible for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. 

The main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximizing revenues, achieving financial and quality targets, gaining culinary and service awards, marketing, confirming required staffing levels, conducting training and development of team members. 

Primary Responsibilities

Requirements and Responsibilities

• Previous relevant experience with managing of a restaurant of similar standing and profile.
• Ability to work independently and with minimal supervision.
• Highly organised with strong analytic and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remain within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external customers.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organization.
• Maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritizes, organizes and manages resources in order to accomplish business goals within a specific time period.
• Able to establish, review and adjust sequence of service if necessary.
• Prepares training manual and conduct departmental service training in coordination with Learning and Development Manager.
• Develops pre-opening training schedule in coordination with Learning and Development Manager.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and update evaluation criteria for smooth opening.
• Creates simulation schedule, menus and critique form in coordination with Chef de Cuisine.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations.
• Creates restaurant Standard Operating Procedures.
• Creates bar recipe in Material Control.
• Establishes minimum/maximum for guest supplies.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team. 
• Establishes a monthly walk-through with Hygiene Officer in coordination with Chef de Cuisine.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operations.
• Assigns the Assistant Manager, Junior Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else. 
• Attends briefings and meetings held by the department and update all latest policies as needed.
• Possesses in depth and supervise knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervise knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans. 
• Ensures cleanliness and appearance of the restaurant and related areas at all times and take immediate action if needed or required. 
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Consistently present in the operation area during all key meal periods.

 Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains customer feedback during operations to ensure satisfaction and building loyal following/return customer base.
• Handles guests’ complaint and comments competently and swiftly.
• Leads the service and culinary team to personalize guest experience and in accordance to Hotel Standards. 
• Builds strong relationships with local guests and build loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, staff, operator at all times. 

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth F&B and market knowledge. 
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, to be collaborative and enabling leadership style. Provide regular team meeting for training and arranges examinations for the staff to achieve higher standards and skills.
• Drives the team to achieve common goals and build a strong team work.
• Uses the performance review process to identify and develop talent for growth management performance issues and uses coaching styles. 
• Be culturally affinity and show empathy to all team members. 
• Coaches and trains staff to prepare them for the next level within 14 – 24 months.
• Reviews the work performance of all colleagues to make sure that established procedures and policies are followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. To actively enforce colleague motivation and team building.
• Observes colleague’s individual performance, grooming, punctuality.
• Performs staff appraisals/disciplinary actions if required.
• Provides a level of Safety and Security for guests and employees. 
• Assists in recruitment, induct and train the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Assistant Director of F&B on topics of importance.
• Attends monthly departmental meeting and communicates with the team. Follow up on projects assigned if any. 
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• To be knowledgeable to represent the brand and promote the outlet. To be comfortable being a media personality, subject to approval and supervision of the Management and Marketing Communications team. 
• Comfortably and confidently answer questions and attend to queries or feedback regarding the restaurant.
• Makes recommendations to the Management on other potential sources of revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of costs, expenses, and labor.
• Submits regular forecast of the restaurant revenue. Work out on property revenue to yield.
• Submits monthly sales analysis with improvement action plan and uses revenue management tools to generate reports. 
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Stream lines all training requirements and co-ordinates all arrangements for proper execution of instructions.
• Conducts regular on the job trainings for colleagues to develop their skills/new menu items. 
• Records and submits monthly On-the-Job Training hours to F&B Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities 

• Performs any other duties that may be assigned by the Head of Department.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency. 
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Job Title

Job Description Summary

Job Description

About the Role:

• Execute on Asia Pac / India real estate plans to deliver on key GRE portfolio metrics.
• Partner with internal functions and external Real Estate providers for transaction, design and project management to ensure the successful execution of real estate strategies and enable the businesses to meet their objectives.
• Develop and maintain strong working relationships with senior management in the business across Asia Pac / India region striving to provide excellent customer service in all the aspects of delivery from the Global Real Estate (GRE) team.
• Manage the integrity of data across the region to enable proactive portfolio management and optimize C&W’s client’s use of its property assets across the region, exploiting cost and space reduction opportunities.
• Collaborate with external partners including leading cross-functional teams across multiple projects ensuring clear accountability and obtaining results.

About You:

• Bachelor’s degree in real estate, Business Management, or Finance.
• At least 5 years of Corporate Real Estate function experience with MNC.
• Experience influencing and driving results through external partners including leading cross-functional teams across multiple projects.
• Experience in financial analysis and modeling.
• Strong knowledge of the India market, with at least 5 years of experience in dealing with India transactions is mandatory.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Title

Job Description Summary

Job Description

About the Role:

About You:

• 1+ years of experience with primary consumer or employee research. Comfortable with both qualitative and quantitative data collection and analysis.
• Proficient with Microsoft Excel, Word, and PowerPoint, survey software (Qualtrics, SurveyMonkey, etc.); data analysis and visualization tools such as Alteryx, Python, R, SPSS, PowerBI, and Tableau a plus.
• Strong written and oral communication. Team-oriented mindset. Great at working within team environments and getting stuff done together.
• Ability to draw insights from data and communicate them in a compelling way to non-technical audiences.
• Excellent project management; a problem-solver with a results orientation.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.
We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

We are seeking a highly skilled Business Analyst with expertise in Security Services within the Banking or Financial domain, preferably with experience in Investment Banking. The ideal candidate will possess strong analytical abilities, domain knowledge, and communication skills to facilitate effective collaboration between technical and business stakeholders. The primary focus of this role will be to analyze security services processes, identify areas for improvement, and translate business requirements into actionable solutions.

• 4+ years of experience as a Business Analyst in the Banking/Financial Services, or Investment Banking industry, with a focus on security services.
• Strong understanding of security services processes, including custody, clearing, settlement, and risk management.
• Proficiency in business analysis tools and techniques, such as process modeling, data analysis, and requirement elicitation.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.

We are looking for PMO Lead for Singapore for a large-scale project. This is a permanent role with a global IT servicer leader.

• An essential skill is the ability to comprehend and incorporate various perspectives while providing clear guidance.
• Proficiency in adhering to documented processes, methods, and practices is crucial. Previous exposure to AGILE methodologies is required.
• Proficiency in Microsoft Suite, particularly Excel, is preferred. Previous experience in project management and the management of a project management office is advantageous.
• Proven expertise in project planning, tracking, and reporting, ensuring high-quality deliverables and driving client satisfaction.
• Consistently meeting financial targets such as revenue and gross profit, along with effectively managing project risks, issues, and dependencies are key skills.
• Experience in managing project management operations and implementing process enhancements, including automation within the project management office.
• Experience in overseeing Cloud-related projects (e.g. on IBM Cloud, AWS, MS Azure, or other platforms), such as legacy modernization, application migration, and new development.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

We are looking for SCCM Engineer for Singapore city for a large-scale project. This is a contract role with a global IT service leader.

• Must possess a minimum of four years of experience in industrial or consumer packaging.
• Must demonstrate strong expertise in SCCM 2012/Current Branch.
• Proven experience working in a multinational environment with flexible work schedules.
• Extensive experience in SCCM administration, monitoring, troubleshooting issues, and root cause analysis (RCA).
• Demonstrated ability to handle complex software deployment using SCCM.
• Proficient in patch management using SCCM, particularly with WSUS and Windows 10 servicing.
• Thorough knowledge of Microsoft Windows operating systems for both workstations and servers.
• Familiarity with basic SQL Server, VBS, and PowerShell scripting.
• Experience with SQL Server Reporting.
• Strong understanding and practical experience in troubleshooting SCCM-related technologies.
• Experience working with Delivery Optimization Solutions, such as Adaptiva OneSite or 1E Nomad.
• Familiarity with Intune and Cloud Management Gateway.

About Us

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

• Operate CNC Milling / Turning machine.
• Set up tools and parts for CNC machine.
• Perform basic maintenance and troubleshooting of machine.
• Machined products according to customer’s specifications.
• Perform editing of programming if necessary.
• Knowledge of basic measuring instruments and methods.
• Able to read engineering drawing.

Sales Engineer / Manager (Min. 2 years Experience)

Responsibilities:

• Abilities to read & interpret mechanical drawing is a must.

• Good Communication & interpersonal skills.

• Identify develop new business opportunities.

• Respond to customers, enquiries, quotation, follow up, provide technical solution to client on co's products & services.

• Expand existing business opportunities.

• Achieve corporate sale targets.

• Work with operation team in providing total customer service.

Requirement:

• Experience in Precision Manufacturing environments.

• Possess valid Class 3 driving license (Preferably with own vehicle).

• Only Singaporean and SPR are welcome to apply.

• A team player, ethical personality & a strong acumen in technical sales.

• Able to communicate in English / Mandarin.

• Tertiary education in Precision Engineering or mechanical is highly desirable.

Kitchen chef with or without experience both welcomed !

Working hours : 12hours (hiring for new location)

Rental reinbursement provided : $250

2 off days a month

Able to start work immediate / short notice period preferred.

Training will be provided.

Young and fit with good stamina is a bonus.

General Information

The role requires the applicant to ensure a smooth operational process in the Factory and also assist the Operations Team in unloading the daily collected Used Cooking Oil (UCO) physically and to process it for storage.

Responsibilities

• Unloading and Filtering the UCO from IBCs into Storage Tanks
• Ensure Factory is in good state at any point of time
• Conduct Stocktake daily for Inventory
• Other ad hoc duties as assigned from time to time

Requirements

• Physically Fit (Applicant must be able to climb up and down from heights and handle weight of at least 10kg with ease)
• No experience required
• Basic literacy will suffice (Conversational English, understanding Malay / Mandarin is a plus)
• Applicant must be willing to work in Kranji area

Job Title: Process Assistant Engineer

Salary: Up to $3000 - $3500 (Depends on Experience)

Location: Tuas

Working Days: Monday - Friday

Working Hours: 7.50 am to 4.55 pm

Benefits: Company transport provided, Medical insurance, and Dental coverage

Job Duties:

• Responsible to maintain day-to-day operation of assigned processes in P-ST Semicon Dept.
• Responsible for quality and process issues troubleshooting.
• Responsible for process improvement and cost saving activities
• Provide up-to-date process status and liaise with Production to ensure smooth production operation.
• Provide training and certification to Operators on process operation
• Support ad-hoc engineering tasks assigned.

Job Requirements:

• Possess Degree in Engineering in any discipline
• Minimum 2 years of experience in a manufacturing environment
• Hardworking and able to work under pressure

WONG MENG KANG

Superform Consulting Pte Ltd

R1988500 / 15C7536

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

• Perform community profiling and identify the community needs and assets within the central/north region of Singapore
• Engage with relevant social and healthcare stakeholders to develop and pilot workflows, protocols and process to facilitate the social-health integration
• Setting up linkages and protocols between different community providers to manage clients across multiple social-health services
• Review and track the effectiveness of interagency workflow in facilitating care transition and provision
• Develop and implement new initiatives to meet the social and health needs of the community
• Provide information and referral services
• Provide monitoring and coordinate care services for seniors

Job Requirements:

• At least 2-3 years of relevant working experience with good knowledge in eldercare or healthcare setting would be advantageous;
• Strong interpersonal and communication abilities with individuals and systems at multi-levels;
• Good facilitation skills
• Team player with an ability to function effectively in a fast-paced environment

Possess Bachelors in Social Work or relevant fields (Psychology, Community Work)

Work Location:

Marsiling

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Summary:

We are seeking a highly organized and proactive Sales Coordinator to join our dynamic team. As a Sales Coordinator, you will play a crucial role in supporting our sales efforts by coordinating and facilitating various sales activities. Your primary responsibilities will include managing customer inquiries, assisting sales representatives, coordinating sales orders, and ensuring effective communication between internal teams. The ideal candidate should have excellent organizational skills, strong attention to detail, and the ability to work in a fast-paced environment.

Job Responsibilities:

• Serve as the primary point of contact for customers and vendors/suppliers.
• Provide exceptional customer service by promptly addressing their needs and concerns.
• Collaborate with the sales and operations team to develop and maintain customer databases, ensuring accurate and up-to-date customer information.
• Coordinate and manage sales orders from receipt to delivery, ensuring accurate order entry and timely shipment.
• Monitor inventory levels and work closely with the service and engineering departments.
• Prepare sales reports, analyze sales data, and provide timely updates to the sales team, identifying trends and opportunities for improvement.
• Coordinate sales meetings, including scheduling, agenda preparation, and distribution of relevant materials.
• Assist in the preparation of sales presentations, proposals, and contracts as needed.
• Provide administrative support to the sales manager, including managing calendars, arranging travel, and processing expense reports.

Requirements:

• Diploma in Business Administration or relevant.
• Proficient in both English and Chinese languages (verbal and written) due to the nature of the job, which requires liaising and working closely with China clients
• Proven experience in a sales coordination or administrative role, preferably within a sales or customer-oriented environment.
• Excellent organizational and multitasking abilities, with the ability to prioritize tasks and meet deadlines.
• Strong attention to detail and accuracy, ensuring the highest level of data integrity.
• Exceptional verbal and written communication skills, with the ability to interact effectively with customers and internal stakeholders.
• Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), and other relevant software.
• Ability to work collaboratively within a team environment and foster positive relationships with colleagues.
• Strong problem-solving skills and the ability to adapt quickly to changing priorities.
• Proactive and self-motivated with a strong sense of initiative and ownership.

If you are looking to join a dynamic sales team and thrive in a fast-paced environment, we would love to hear from you!

• Perform CNC programming for precision parts as per drawing or technical specification.
• Perform CNC milling & lathe programming and setting of CNC machines.
• Check materials and tools required to perform programming.
• Set parameters (feed rate, speed, etc) according to materials and tools selection in order to achieve optimum speed.
• Perform progressive machining operations for precision parts.
• Troubleshooting.
• Perform details machining process plan and estimate cycle time.
• Technical support for daily manufacturing process including design jig & fixtures.
• Carry out other duties as assigned by Supervisor / Manager

• Process sales orders & quotation in a timely manner.
• Prompt response to new / repeat orders received via e-mails and faxes.
• Assist in monitoring all pending sales orders, updating customers regularly on delivery date and in keeping the customers informed of delivery schedule.
• Responsible for coordinating with Accounts Department to ensure prompt payment collection for cash on delivery transaction and with Purchasing Department on incoming stock.
• Release job order to production in the correct order and ensure delivery arrangement to customers orders are delivered timely.
• Update superior on any data discrepancies.
• Prepare documentation for delivery purposes and apply product certification from relevant authorities for custom requirement.
• With purchasing experience & logistic knowledge
• Able to communicate in english & mandarin
• Other ad-hoc duties as assigned.

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.

Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, family care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

A support partner plays a key role in providing administration and procurement support to our leadership team and staff across different Business Units and Division/ Departments in Far East Organization.

Responsibilities As the CBS Support Partner, you will be responsible for providing:

• Calendar Management and Meeting Coordination
• Business Travel Arrangement
• Claims Processing
• Purchase Requisition Processing
• On/off-boarding support for staff
• Attend to walk in guests at the office reception
• Manage day-to-day operation at the office reception

Requirements

• Diploma holder
• Relevant experience in the providing administrative support, schedule management and events planning
• Strong communication skills
• Strong analytical and problem-solving skills
• Customer centric
• Effective time management
• Hands-on, high commitment to meeting deadlines and objectives
• Proficient in Microsoft Office
• Proficient in SAP (MM) is preferred, but not necessary
• Proficient in Asana is preferred, but not necessary

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The incumbent will provide managerial and administrative support to all Chinese Master-degree programmes, especially the MME programmes, in various administrative and operational matters, as well as optimize the available resources to meet the programmes goals and ensure that all operations are in accordance with the University’s policies and guidelines.

Responsibilities:

• Coordinate and support all teaching activities including planning timetables, corporate visits, seminars and networking sessions, and overseas immersions.
• Plan and manage admissions, matriculation, orientation programmes, teaching coordination and examination matters.
• Coordinate and facilitate the opening and closing ceremonies and dinner events.
• Plan and coordinate students’ industrial visits, seminars and networking activities, as well as the overseas immersion for the MME programmes;
• Assist with marketing and publicity work for Chinese graduate programmes;
• Coordinate and support procurements matter, including ITQs for the Chinese graduate programmes (i.e., MME programme with two intakes per calendar year);
• Build and maintain excellent customer relationships through phone and walk-in enquiries.
• Support students’ affairs: serve as the graduate students' primary point of contact and and actively engage them on course related matters such as pre-course preparation, assignment, examination, etc.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline.
• Prior relevant work experience in tertiary education institutions, particularly in admission, teaching and examination coordination, will be an added advantage.
• As the role involves outreach and engagement for Chinese Graduate Programmes, proficiency in both written and oral Chinese and English is essential. 
• Have good analytical and good organizing skills.
• Able to handle sensitive matters with tact and discretion, while building trust and upholding confidentiality.
• Self-motivated team player, able to multi-task and work independently with minimal supervision.
• Meticulous with an eye for details and able to manage stress under tight deadlines.
• Pleasant, positive, and approachable with good interpersonal skills.
• Willingness to adopt flexible work hours when necessary.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Be masterful in client engagement and build strong relationships
• Be able to liase with the C-Level of our customers and prospects, sharing the power of Salesforce, and leaning into the Industry approach
• Develop an industry-specific point of view, and evangelize it - for each industry vertical. You and your team will use these market-leading strategies to help our clients grow and transform their business with Salesforce.
• Coach your team to develop in their careers, and inspire your team to do their best work
• Participate in strategic deals and support team members as needed to grow the business.
• Drive strategic initiatives and programs across Solution Sales to actively support the career development and advancement of ASEAN Solution Engineers
• Elevate the Salesforce brand across the region; skilfully storytelling our GTM of AI + Data + Industry CRM.

• Exceptionally strong business and technology acumen. You understand the social, economic and technology trends that are shaping our lives, and you can succinctly articulate a vision for how Salesforce can make a meaningful and highly differentiated contribution to the success of our customers
• Extensive experience and a proven record of consistently and successfully selling complex enterprise technology solutions to both business and technology stakeholders or relevant consulting experience
• Outstanding executive presence and are comfortable engaging at all levels within a customer’s organisation
• Experience and perspective across all segments of the GTM including our largest enterprise accounts down to our emerging small business accounts
• A demonstrable track record of success across the ASEAN region by partnering with Sales stakeholders to achieve revenue objectives.
• Good analytical capabilities, be organised and able to work many tasks at the same time.
• Support the Solution Sales team by providing guidance on sales strategies, approaches to solve specific problems, as well as a represent their team's needs to executive staff.
• Able to communicate equally with internal resources such as Sales Management, Product Marketing, Development, and Customer Success to gain commitment and support.
• Good fundamental sales skills (Value and Solution Selling) and advanced leadership skills

• Strong leadership capabilities
• Experience in consulting, coaching and mentoring
• Ability to operate effectively in a fast-paced, team environment
• A strong drive for results
• Strong engagement and communication skills
• Consultative selling experience
• Can collaborate and influence in a “win as a team” environment
• Resourceful
• Is a trusted advisor to the customers and colleagues
• Background working in a senior role within a target industry will be advantageous

Accommodations

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.