We are seeking a ServiceNow Developer for a Contract position situated in Singapore. The successful candidate will join a prominent global consulting firm to contribute to one of their significant projects.

• Demonstrated track record of delivering robust, best-practice based ServiceNow implementations.
• Taking ownership of the code built by you and your team, including implementing automated testing, debugging, monitoring, and alerting in production.
• Minimum of 3 years of experience in JavaScript.
• Minimum of 1 year of experience in AngularJS.
• Minimum of 3 years of experience in ServiceNow server-side scripting, including business rules and script.
• Minimum of 1 year of experience working with Development APIs.
• Expertise in ServiceNow automation integrations and setups through ServiceNow Orchestration and Web Services.
• Minimum of 2 years of experience in influencing and consulting, providing thought leadership to sponsors/stakeholders in solving business processes and/or technical problems, by presenting options with pros, cons, and risks.
• Proven experience of working in cross-functional Agile teams.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities:

• Serve as the first point of contact supporting our highest value customers and institutions on QCP’s various products
• Provide dedicated and prompt support to our institutional and VIP customers via different communication channels together with the trading desk
• Introduce QCP’s solutions to the client base across the globe

• Experience in real time client facing supporting functions, especially the high priority clients
• 2 to 3 years of experience in a sales coverage role in a Financial Institution Industry is preferred
• Detail-oriented, efficient and independent worker with good analytical skill.  Excellent team-work and communication skills
• Knowledge of derivative and other trading products is a strong plus, e.g. knowledge of options
• Outstanding problem solving capabilities including solving issues under high pressure
• Excellent communication skills in English and Mandarin to be able to facilitate clients and cross departmental communication
• The role requires the candidate to be active during European and US trading hours.

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Title                                                    Product Regional Director
Desired Location                               Singapore / China

Hybrid – Remote

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI.  Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

Your Mission 

We are looking for a Product Regional Director to join our fast-growing Product Readiness team. Reporting to our SVP Global Products, you will be supporting the team on business growth in Asia Pacific.

You will have a key focus on understanding customer drivers of demand / need. Assess localization need for products, solutions. Support market expansion in new markets, e.g., Thailand and Vietnam. Support client success with our strategic customers, and engage with domestic and global customers in the region. The role also requires engaging internally with a broad cross-functional team including business development, product, operations, engineering and risk to name a few.

Key responsibilities include, but are not limited to:

-       You have an intellectual, problem-solver and logical mind with the ability to synthesize data, insights, and feedback from multiple sources. You are comfortable in translating abstract ideas and information into concrete short-term and long-term product bets that support Nuvei’s growth.

-       You are a “roll up your sleeves” leader who can work with product, development and customer teams to define what is required to deliver the product commercially.

-       You are known by internal and external stakeholders as collaborative and inspirational. You foster strong relationships and alignment across different stakeholders within and outside the organization

You will be a high-impact individual contributor whose responsibilities will include, but not be limited to:

-       Make use of our payments infrastructure to improve the performance of existing product suite, while evaluating any new products, platforms that prove to have incremental value (bias towards significant differentiation)

-       Seek out innovation in the merchants services domain by considering consumer’s needs, relevant regulatory and technological trends that could influence Nuvei’s approach to payments in the short-term vs. the long-term (social gaming, x-border transfers)

-       Build a framework for what is commercially ready – beyond development to be ready for market. 

Qualifications include, but are not limited to:

-       5+ years of experience in Product Management (B2B or B2C)

-       Knowledge of payments technologies (e.g. network tokens, PINless, Faster Payments, ACH, etc.) is a plus

-       Highly analytical with the ability to use data to make decisions

-       Strong verbal and written communication skills

-       Impeccable judgment and integrity

-       Ability to juggle multiple critical tasks simultaneously

-       Bachelor's degree, MBA a plus

-       Willingness to travel as needed, globally

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

·       Long Term Incentive Plan that creates an opportunity for all employees to financial benefit from Nuvei’s growth

·       2.5 additional days of annual leave a quarter, if company hit quarterly targets

·       Private Medical Insurance 

Working Language

·       English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Overview

The APEx Facility (Athletic Performance & Exercise) is Singapore American School’s on-campus health and wellness center. Singapore American School seeks a dynamic individual to oversee the programming and operations of this facility.

The APEx Coordinator reports directly to the Director of Co-Curriculars and is responsible for establishing and maintaining developmentally appropriate programs for SAS students, athletes, and faculty; supervising all activities taking place in the APEx Facility; and monitoring and progress to ensure that equipment is used safely and that programs are followed; and consult, support and assist the sports medicine staff with injured athletes' rehabilitation plans.

The APEx Coordinator will:

• Create a positive, inclusive, and safe approach towards training and remaining physically active for life (regardless of age and ability).
• Prepare our SAS students for the rigors of High School Athletics through educationally sound pedagogy, youth athlete development, and physical preparation in pre-season, in-season, and off-season
• Create an annual LTAD physical development framework for each varsity sport
• Assist with Injury prevention- prehab and rehab
• Available for consultation of the PE curriculum as needed
• Support Strength and Conditioning programming for co-curriculars
• Provide health & fitness opportunities for the SAS Community (Faculty/Staff/Parents/Alumni)
• Manage the APEx Budget
• Manage membership of and access to APEx
• Create, implement, and adhere to all SAS policies such as; student safeguarding and facility/equipment usage.
• And finally, model and promote “the Eagle Way”.

​Note: The target start date for this role is July 2024.

Contract and hours of work

This is a full-time 10-month support staff position and will be required to work from Mondays to Saturdays (total of 40 hours per work week).

The work schedule shall be set by the Director of Co-Curriculars in conjunction with appointed SAS supervisors. This will be structured to ensure smooth programs and operations during APEx opening hours, which will include weekdays, weekends and school holidays.

Opening Hours of APEx : Monday to Friday - 6:00am-6:00pm / Saturday - 8:00am-1:00pm

Responsibilities:

• Hire, supervise, and schedule the work hours and responsibilities of the APEx supervisors to ensure all operating hours are covered
• Work in cooperation with the Activities & Athletics Directors and associated teams in the rehabilitation and strengthening of injured athletes
• Collaborate with coaches as needed to arrange sport-specific training regimes for team members
• Manage the APEx Facility
• Prescribe fitness programs for the SAS Community through the development of and implementation of an SAS Community Health & Performance Program (including but not limited to bootcamp training; semi-private training, 1-to-1 personal training, and remote coaching options)
• Educate center users on proper use and technique – including but not limited to in-service sessions for PE department faculty
• Liaise with the SAS Facilities team
• Assist APEx Facility users in the case of a medical emergency
• Develop systems for tracking and monitoring user progress and coordinate any communication/feedback/reevaluation and documentation between students, coaches, and faculty
• Liaise with external vendors and internal maintenance/ operations teams to ensure all the equipment running properly and to ensure a well-kept facility
• Provide strength & conditioning educational content for the athletics programs
• Create a system for the opening of APEx during some school holiday periods

Minimum Qualifications:​

• Bachelor degree in Sports and Exercise Science, Kinesiology or equivalent related field
• Excellent organizational and management skills.
• Demonstrates competence in managing a database and student/fitness records
• Excellent interpersonal skills and ability to handle multiple responsibilities and priorities concurrently.
• Excellent English communication skills, both written and oral.
• Positive work attitude and initiative.
• Ability to work cooperatively and provide assistance as necessary to other team members.

• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our customers in a safe, courteous, and timely manner
• Establishing and maintaining excellent customer service during delivery
• To perform duties as tasked
• Class 3/4 Driving Licence
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Royal Ocean Marine, a reputed headhunting maritime company, is currently seeking a motivated and detail-oriented Credit Controller to join our client's finance team. In this role, you will be responsible for ensuring timely payments from clients and maintaining strong customer relationships. This is an excellent opportunity to contribute to the financial success of the company.

Responsibilities:

• Manage a portfolio of customer accounts and ensure timely payment collection
• Monitor and review customer credit limits
• Investigate and resolve payment discrepancies and disputes
• Send reminders and follow up with customers on outstanding balances
• Prepare and maintain accurate records of customer interactions and payment statuses
• Collaborate with internal teams to resolve any billing or payment-related issues
• Identify and escalate potential credit risks to management
• Prepare regular reports on accounts receivable and collections activity

• Minimum Degree / Diploma in Finance, Accounting, Business or any related discipline
• Minimum 5 years of relevant working experience
• Strong knowledge of credit control processes and best practices
• Excellent communication and negotiation skills
• Ability to build and maintain strong relationships with customers
• Attention to detail and ability to accurately analyze data
• Proficient in using accounting software and MS Office, especially Excel
• Strong organizational and time management skills

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Marketing Analyst

This role will support our client, one of the most prominent Technology players globally, in delivering and unlocking insights about their leading e-commerce and hardware business across owned and operated channels and making that information internally accessible in a valuable and compliant manner. Your knowledge of e-commerce, communication skills, and analytical abilities will play a key part in shaping how new and existing businesses grow!

You’re a data-driven storyteller and marketer! You have an excellent eye for details and anticipate how decisions are made. You don’t stop with numbers and graphs but can translate numbers into actionable business insights and recommendations. You can captivate a range of multi-level stakeholders to bring positive shifts in understanding how users engage with the e-commerce site and carve out visions for growth. 

This role will allow you to work cross-functionally with our client’s broader sales, marketing, global analytics and support teams to help you gain the necessary insights to provide the elemental analysis for the projects and campaigns. You’ll be constantly exposed to new ideas and frameworks while you work on different projects alongside your team, challenging you to always stay at the top of your game! 

Role:

• Responsible for reporting and data analysis for business-as-usual and specific campaigns/features for D2C channel in APAC
• Build and maintain the data pipelines for marketing infrastructure to assure 100% data accuracy 
• Build dashboards for strategic business areas to monitor progress and performance while tracking macro-trends & competitive trends in e-commerce in the region 
• Build and maintain  processes/tools to automate and for easy accessibility of data when required 
• Assist the team with the experimentation marketing analytics design. campaign measurement and the implementation of A/B testing for the region
• Over time, beyond data and insights, you’re expected to support formulating brand, product, communications, language, creative and messaging suggestions, objectives and strategies. 
• Handle ad hoc data requests and analysis requests
• Driven by an entrepreneurial environment, taking advantage of new technologies and data sources to create unique and exciting ways to understand users in e-commerce

You:

• BA/BS degree. In place of a degree, relevant skills or equivalent experience
• 4+ years of data analytics experience in a sales or marketing function for an e-commerce or technology company
• Passionate about all things data, and ability to digest complex data and storytelling
• Organise data findings and synthesise them with business results to form high-level business recommendations
• Skills in Python and SQL are highly desirable for the role in addition to other analytics tools
• An understanding of SEO, SEM, and sales funnel metrics is advantageous
• Knowledge of web and app attribution is a strong plus
• Knowledge of Google Data Studio and Excel Pivot table is a plus
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support the projects spanning across JAPAC

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

Job Description & Requirements

Roles & Responsibilities

Responsibilities:

• Provide excellent customer service for our customer

• Ensure goods (up to 20kg per carton) are delivered safely and timely to customer site

• Maintain and ensure the cleanliness of company vehicle

• Ensure accurate payments for delivered items for COD payment terms

• Deliver and removal of drinks dispenser for new and existing customers

Requirements:

• Possess valid Class 3 Singapore license with at least 1 year of driving manual vehicle experience

• Self-motivated

• Good team player

• Hardworking, polite, good attitude, and committed to work

• Able to read and write simple English

• Accountable and willing to take responsibilities

• Basic pay + delivery commission

• 6 days work, Monday to Saturday.

• Working Hours 7:30am – 4:30pm

·To lead a team of drivers to achieve for daily transport operations works target

· Ensure transport operations to run smoothly and productivity

· Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· Class 3/4 Driving Licence

· Other Ad-hoc duties assigned

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

About the Job

New Life’s VM Team plays a vital role in building up the capability of the organisation’s ability to network, engage and retain its volunteers.

As a Volunteer Management Executive, you are a vital co-labourer and co-creator in the Team’s effort in creating a volunteer friendly culture within New Life where fulfilled volunteers are fulfilling needs.

Responsibilities

- Participate in Conceptualise, Plan and Develop strategies to build deep friendships with partners and foster collaborative relationships with internal and external stakeholders.

- Design and implement volunteer management systems and processes to network, match and engage volunteers.

- Manage the roll out of volunteer training programmes to strengthen capability, support aspirational and motivational needs, and create buy-in.

- Work closely with departments to coordinate volunteer contributions on both department and organisation-wide levels.

- Effectively handle communications with volunteers and internal departments on various platforms to optimise engagement and coordination.

Requirements

- Diploma, Degree or equivalent in any discipline

- Proficiency with Microsoft Office Suite with basic IT knowledge and skills

- Able to work outside office hours on occasion, willing to move about the island and possess the resilience to handle challenges.

- Attention to detail and accuracy

- Resourceful and innovative while being able to see big-picture.

- Ability to build good working relationships with stakeholders, collaborating at all level

- Understanding of Social Service or non-profit Sector will be an advantage

• Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Turn or stir foods to ensure even cooking.
• Season and cook food according to recipes or personal judgment and experience. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
• Portion, arrange, and garnish food, and serve food to waiters or patrons. Regulate temperature of ovens, broilers, grills, and roasters. Substitute for or assist other cooks during emergencies or rush periods.
• Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption. Estimate expected food consumption; then requisition or purchase supplies, or procure food from storage.
• Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches. Coordinate and supervise work of kitchen staff. Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
• Preparation of menus relevant to a diversity of clients
• Must need to work on weekends and public holidays
• Must have Proficiency to speak English, tamil, Hindi and Malay

• Working closely with management team to carry out HR strategies which includes current and future talent needs, recruiting, retention, and succession planning.
• Handle end to end recruitment process, including interviewing, hiring and onboarding
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Administer health and life insurance program
• Implement employee training and development plans
• Perform timely updates of information in HRMS system
• Perform monthly payroll
• Plan annual performance review sessions
• Foster a positive and productive work environment by handling employee grievances, managing feedback, and maintaining strong employee relations.
• Maintains compliance with employment laws and regulations and recommended best practices; reviews policies and practices to maintain compliance.
• Handle general office administration
• Performs other duties as assigned

Requirements and skills

• Proven work experience as a HR Generalist in the manufacturing industry
• Solid understanding of labor legislation and payroll process
• Prior hands-on experience with HRMS systems an advantage
• Dynamic and adaptable individual with a growth mindset
• Able to work independently
• Good problem-solving abilities

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

1. Create a comprehensive sales and business development plan to increase Sniper Digital's revenue.
2. Incorporate active prospecting, lead qualification, meetings and customised proposals to demonstrate Sniper Digital's creative and design expertise.
3. Cultivate lasting relationships with clients, internal teams and partners.
4. Oversee the entire sales process, lead generation, contract preparation, negotiation and closure while maintaining records of all sales activities and ensuring favourable contract terms.
5. Work closely with Sniper Digital's creative team to transform client needs into creative design concepts, insights and recommendations.
6. Facilitate smooth collaboration between client, creative team and production team; contribute innovative ideas during brainstorming sessions, and work with the internal team to ensure timely and cost-effective execution.
7. Create sales forecasts and revenue projections, and deliver regular sales reports.
8. Continuously engage in market research to stay updated on industry trends, emerging technologies and potential opportunities.
9. Act as a representative for Sniper Digital at industry events, trade shows, conferences to broaden network of potential clients and partners.
10. Maintain organised documentations, proposals, quotations and client communications.

• Minimum 2 years sales or business development experience
• Experience with design or ad agency preferably but not required
• Strong communication and presentation skills

• Basic salary commensurate to experience
• Above industry sales commission

We are seeking a talented and experienced Salesforce Administrator based in Singapore City. You will be responsible for the configuration, maintenance, and enhancement of our Salesforce platform.

• Prior experience as a Salesforce Administrator, with a solid understanding of Salesforce administration and configuration.
• Working knowledge of Salesforce tools and functionalities, including data management, workflow automation, and reporting.
• Strong problem-solving and analytical skills, with the ability to assess complex business requirements and provide innovative solutions using Salesforce.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
• Ability to work independently and manage multiple projects simultaneously.
• Salesforce certification (e.g., Salesforce Certified Administrator) is a plus, but not required.

About Us

Zone IT Solutions is Australia based Recruitment company. We specialize in ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney, Singapore, and India. If you are looking for new opportunities your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

About Javelin

Javelin is a leading commodities trading and investment firm with offices in London, New York, Singapore, India, Switzerland, Melbourne and Poland. We operate across 50 countries on six continents, trading more than 20 different commodities including energy, metals, dry bulk, ocean freight and renewable technologies.

Our objective is to provide certainty and stability for our clients in an increasingly volatile sector, assisting them with financing, logistics and green solutions.  Our success stems from a strategy of promoting deep, long-term relationships all along the commodity supply chain. Javelin is a unique place to grow your career. We take pride in our values, global reach, meritocratic culture and strong work ethic.  Our success over the years has been built on our guiding principles of customer service, creativity, transparency, integrity, and responsibility.

Whilst our footprint grows, we still foster a small-company atmosphere. We have a flat company structure and encourage collaboration across all seniority levels, teams, and locations to generate the best ideas. Discover more at http://www.javelincommodities.com/.

The Role 

The Operations team at Javelin manages the reconciliation, confirmation and settlement of commodity products within Javelin. Working with the Logistics team and traders, Operations ensure that risk is captured accurately, and the full lifecycle of the trade is supported effectively.

As the business continues to expand and grow, we are looking for a Documentation Specialist (Associate or VP level depending on experience) to join the Operations team. Dynamic and always challenging, this role will complement the responsibilities of the other team members and work as part of the team to achieve the Operation Group’s objectives.

Key Responsibilities Include:

•  T+1 Trade checkouts
• Drafting, reviewing and signing physical and financial contracts for various commodities
• Liaising with Trading/Logistics team to resolve queries and discrepancies
• Maintenance of Confirm reporting database
• Reconciling OTC and Exchange Traded positions
• Documenting processes and procedures
• Project Management

• We are looking for a self-motivated, proactive candidate with 4+ years’ experience in Commodities Operations.
• A strong work ethic is required to help drive the team forward and push for technology-based solutions.
• Demonstrable organizational skills
• Clear communication skills, both written and verbal
• Ability to manage and prioritise workload and judge priority and urgency of requests and issues
• Excellent attention to detail

• Annual discretionary bonus
• 25 days holiday
• CPF pension scheme
• Private medical scheme
• Life insurance

The Mixologist is the backbone of the bar operation. They will lead the outlet’s personality and soul. The Mixologist is to assist the Head Bartender where needed in all aspects of the operation. The Mixologist will supervise team members through proactive, interactive and reactive leadership, allowing each member of the team to feel confident and satisfy our guests during their experience.

Primary Responsibilities

Food & Beverage Service

• Develops plans and prioritises, organises and manages resources in order to accomplish business goals within a specific period.
• Maintains the bar training manual and conduct departmental service training in coordination with the Learning and Development Manager.
• Supports review simulation processes and update evaluation criteria for a smooth operation.
• Interacts with guests and colleagues in a friendly and courteous manner.
• Has extensive knowledge of our food & beverage menus.
• Takes orders and is able to confidently offer different menu options and advice.
• Remembers a guest’s preferences to extend a personalised service.
• Takes guest’s food & beverage orders accurately and assures correct input into the Point of Sale system.
• Ability to anticipate a guest’s needs.
• Verifies guest satisfaction with each table during service.
• Serves food and drinks in a timely and efficient manner.
• Makes sure that all products served are accounted for on the final bill before presenting it.
• Clears tables throughout the guest’s experience in accordance with the hotels standard operating procedure.
• Delivers all checks and reports to the appropriate place according to established standards.
• Adjusts service to suit guests’ requests and personalises any interaction with them.
• Uses a Heartist® approach – making guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect and also the outlet’s values.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Actively engages in upselling and adds value.
• Ensures outlet hygiene is kept to Raffles Hotel Singapore and HACCP standards.

Overseeing Daily Operations and Achieving Targets

• Maintains the quality and consistency of the beverage program and service within the outlet.
• Able to monitor an operating par stock of OS&E and beverage.
• Adheres to outlets recipes in Material Control.
• Ensures that a maintenance equipment checklist is conducted on weekly basis. Liaising with the Engineering and Housekeeping team as necessary.
• Ensures the outlet and related areas are kept to HACCP and hygiene standards.
• Ensures cleanliness and appearance of the outlet and related areas at all times.
• Supports Raffles Hotel Singapore beverage programs through Public Relations, media and industry outreach.

Provide a Leading and Consistent Guest Experience

• Promotes sales through direct guest contact.
• Constantly obtains guest feedback during operation to ensure satisfaction.
• Assists in building a loyal following and return guest database.
• Handles guest complaints and comments competently and swiftly.
• Delivers an exceptional guest experience in accordance with MOQ, Forbes and LQA Standards.
• Maintains levels of confidentiality and guest, colleague, and operator discretion at all times.

Management and Leadership of Outlet

• Displays cultural affinity and shows empathy to all team members.
• Observes a colleague’s individual performance, grooming and punctuality.
• Assists in recruitment and to induct and train new colleagues.
• Supports project management, including research of equipment, materials, supplies and methods. Sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Able to confidently answer all questions and feedback regarding Raffles Hotel Singapore and respective Food and Beverage outlet.
• Makes recommendations to the Management regarding other potential sources of revenue.
• Implements appropriate and effective measures to improve cost control of expenses and labour.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Responsible to arrange training for all colleagues in line with established training requirements.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Assists and guides the departmental orientation of new colleagues.
• Adheres to Raffles Hotel Singapore fire and safety, emergency procedures.
• Follows NEA hygiene rules and regulations are met and achieve.

This growth oriented position will have the primary responsibility of providing the full range of fund administration services to private equity and hybrid funds. This individual will be responsible for understanding and applying current accounting principles to the accounting and financial reporting of funds and for reviewing transaction and valuation information.  A partial list of responsibilities and skills includes:
• Preparation and Review of Net Asset Value calculation and reportings
• Coordinate investor servicing activities. Including investor on-boarding, capital calls, distributions, and other investor reportings.
• Maintain a working understanding of fund documentation(s) and apply the terms to the financial reporting and the income and expense allocations
• Maintain a working knowledge of current accounting principles and developing solutions for issues
• Preparation and review of financial statements and footnotes for audit purpose
• Liase with banks, auditors, brokers and custodians to ensure smooth service delivery to clients and timely completion of deliverables
• Involved in new funds on-boarding process
• Primary contact to client on daily operational, issue discussion and any other request
• Resolve issues/queries raised clients in a timely manner and maintain a high level of client satisfaction
• Identify and highlight opportunities for internal process improvement and increase in operational efficiency
• Assist team manager to manage the day to day operations
• Participate in company and client initiatives outside of normal deliverables and responsibilities
• Perform other duties as assigned and incidental to the work described above

• Collaborates effectively with both client and internal teams across Southeast Asia and India to identify specific client needs, business outcomes, and priorities that can be achieved or supported by data-driven marketing products and services developed by the data, tech and tools team.
• Converts the desired business outcomes and priorities into high potential use cases for increased data maturity, crafting client-facing proposals for use case implementation, including scope, feasibility, dependencies, and roadmaps.
• Operates as a 'data translator' - liaising with non-data experts in the wider teams to connect their priority outcomes to the art of the possible, in a way that enables client understanding of the value add from data, tech and tools.
• Develops an expert understanding of the current and potential future state of client's data, tech & tools landscape, to understand both opportunity areas and obstacles that need to be overcome.
• Incorporates outcomes from ex-Asia data, tech and tools market readiness assessments (that give a snapshot of current 1st and zero party data maturity, availability, and connections to 2nd and 3rd party sources, martech setup, audience segmentation, channel preferences, and local pharmaceutical market regulations) into locally relevant use case definition to maximize feasibility and scaling across the region.
• Adopts a cross-functional approach to data strategy that considers the omnichannel customer journey, experience mapping, and optimization, the role of paid, earned and owned media insights in developing customer understanding and segmentation, strategies for capture and enrichment of customer data, taxonomy strategy, and developing marketing effectiveness frameworks that link marketing activity to commercial outcomes.

• Partner with our client to effectively tailor the global business strategies for Southeast Asia and India.
• Develop and execute precise in-market marketing strategies across Specialty Care, Primary Care, and Oncology.
• Collaborate with our client and the data, tech, and data team. Use advanced analytics tools, CRM systems, and varied data resources to interpret market insights.
• Enhance engagement with HCPs and consumers across traditional and digital touchpoints.
• Set, track and analyze marketing performance, utilizing insights to optimize strategies and achieve objectives.
• Represent the voice of HCPs and consumers in all work streams, translating insights into actionable strategies.
• Foster a data-driven culture, integrating the use of analytics and technology to optimize marketing performance and marketing ROI.
• Champion diversity of thought and inclusivity in strategy development, providing constructive feedback to inspire the client and Publicis Groupe teams.