Responsibilities:

Pre-contract and post contract administration including the following: -

•  Cost estimating and cost planning.
•  Preparation of tender documents (including measurements and Bills of Quantities).
•  Check progress claims and invoices and certifying work done by Contractors.
•  Review and evaluate extra payment and/or extension of time claims by the Contractors and
• make recommendations to the Board.
•  Tender management including evaluation of tender submission.
•  Assist Contracts Manager, Project Manager in Contract management and cost monitoring,
• management of interim/progress payment, including variation assessment and finalisation of account.
•  Possess comprehensive knowledge of construction, logistics, material management and the
• ability to provide cost and financial advice.
•  Relevant duties as and when assigned by reporting manager.

Qualifications:

• Shall have relevant degree or certification, and about ten (10) years of relevant experience in
• project costing, procurement strategies and scheduling for large used water/water projects or infrastructure projects of similar scale and complexity.
• Have about (3) years working experience in similar capacity in Singapore
• Meticulous, independent, highly motivated, results-oriented and good team player.
• Able to manage stakeholders (Contractors, Client and Consultants).
• Good written and oral communication skills.
• Able to meet tight deadlines.
• Experienced in Public Sector Standard Conditions of Contract (PSSCOC) preferred.

Responsibilities:

• Conduct site safety inspections to ensure work activities and equipment comply with the Workplace Safety and Health (WSH) Act and are safe for use.
• Perform regular safety walks to verify the adequacy of implemented safety measures.
• Identify, address, and ensure timely rectification of safety hazards.
• Audit safety documentation to confirm compliance with the WSH Act and its requirements.

Requirements:

• Knowledge of English and Mandarin dialects is essential.
• At least 6 months of relevant working experience in workplace safety and health.
• Possess BCSS.
• Hold a valid Work-at-Height (WAH) Assessor Certificate.
• Ability to work independently with minimal supervision.
• Able to start work in January 2025.
• Fresh WSHC graduate are welcome to apply.

If interested, kindly send your CV indicating your expected salary and availability date to [email protected]

We regret to inform that only shortlisted candidates will be notified.

114 SOLUTIONS PTE. LTD. (23C1827)

Mohamed Faishal Bin Mohamed Ibrahim (R23118282)

Responsibilities:

Pre-contract and post contract administration including the following: -

• Cost estimating and cost planning.
• Preparation of tender documents (including measurements and Bills of Quantities).
• Check progress claims and invoices and certifying work done by Contractors.
• Review and evaluate extra payment and/or extension of time claims by the Contractors and make recommendations to the Board.
• Tender management including evaluation of tender submission.
• Assist Contracts Manager, Project Manager in Contract management and cost monitoring, management of interim/progress payment, including variation assessment and finalisation of
• account.
• Possess comprehensive knowledge of construction, logistics, material management and the ability to provide cost and financial advice.
• Relevant duties as and when assigned by reporting manager.

Qualifications:

• Shall have relevant degree or certification, and about ten (10) years of relevant experience in project costing, procurement strategies and scheduling for large used water/water projects or infrastructure projects of similar scale and complexity.
• Have about (3) years working experience in similar capacity in Singapore
• Meticulous, independent, highly motivated, results-oriented and good team player.
• Able to manage stakeholders (Contractors, Client and Consultants).
• Good written and oral communication skills.
• Able to meet tight deadlines.
• Experienced in Public Sector Standard Conditions of Contract (PSSCOC) preferred.

Duke-NUS embodies a strategic partnership between Duke University and National University of Singapore (NUS). It works closely with the Singapore Health Services (SingHealth) cluster which is a network of national specialty disease centres, hospitals and polyclinics, to advance medicine and improve lives through cutting-edge research and education. Together, Duke-NUS and SingHealth form an Academic Medical Centre that comprises a number of academic collaborations.

The Signature Research Programme in Health Services and Systems Research (HSSR) at Duke-NUS is a center of academic excellence for research and education on the organisation, funding and delivery of health services. The programme’s focus is on public health and clinical service innovation in an increasingly complex and connected world.

The selected candidate will work with a health economics team providing qualitative research method support to various research activities. They will be required to conduct interviews, focus groups and relevant qualitative analysis, mainly with patient groups, clinicians and healthcare stakeholders. The activities will be relevant to the evaluation of healthcare interventions and care models, including but not limited to:

• Interview clinicians and patient groups
• Manage protocols development for research projects and IRB applications.
• Develop interview guides, plan and conduct all relevant qualitative data collection activities.
• Use appropriate software to collect, manage and analyse qualitative data.
• Manage transcribing activities.
• Conduct literature reviews to find information for new research ideas.
• Assist in the preparation of evaluation reports for the health economics team.
• Extract data from existing databases and published literature.
• Manage projects from start to end with guidance (i.e. develop research objectives and study design, perform data extraction and data collation, conduct data modelling, perform analysis and engage and collaborate with various stakeholders).
• Assist in drafting research abstracts and manuscripts.
• Assist in the preparation of PowerPoint presentations to various stakeholders.
• Support the secretariat and administrative functions of the health economics team.

Job Requirements

• Master’s Degree in Public Health or other related fields
• Minimum 2 years of working experience in Singapore’s healthcare/ research setting
• Experience in Singapore IRB applications
• Adept at collecting and working with qualitative data.
• Prior experience in various qualitative research methods and health services-related research will be advantageous.
• Proficiency with NVivo would also be an advantage.
• Possess excellent verbal and written communication and interpersonal skills.
• Able to work independently with limited supervision and in a team, with dynamic reporting lines and multiple stakeholders.
• Action-oriented, highly motivated, and target-focused.

We regret that only shortlisted candidates will be notified.

Main tasks

• Maintain timely deliverable and accuracy of all critical business reporting and dashboards.
• Collaborate with the different business departments to understand analytical needs and translate them into data requirements with clearly defined data metrics and definitions.
• Coordinate and work with analytics team to optimize the data flow and automate various data sources.
• Day-to-day interaction with dashboard, CRM, and other database on data investigation to track performance of specific business needs.
• Create value for RMS APAC by translating all the data insights to help in making informed marketing, sales, and business strategies.
• Work with local and global analytics teams to drive digital transformation training, and adoption of solutions.
• Work closely with management to prioritize and do insights generation using data mining and other data manipulation skills.
• Lead ad hoc projects to optimize processes and/or improve the quality of the database.

Skills and Qualification

• Bachelor’s degree or higher in Data Science, Business Analytics, Statistics, Computer Science, Mathematics, or Information Management.
• 2 years relevant working experience
• Strong analytical skills, capable of using data analytics to drive business insights and execution
• Experience in solving the business problems by analytical method (modelling, visualization, graph analysis)
• Experience with data visualization tools (Power BI, Tableau, or similar BI reporting platform)
• Knowledge of Salesforce, CRM, Python would be advantageous

How to Apply:

To apply for this position, please submit your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The client is an international professional services firm with global presences across more than 10 countries. There is a newly created team contributor corporate secretarial role to work alongside a lean team to manage a very stable portfolio of long-term clients.

Responsibilities

You will play an active role liaising with clients and regulatory bodies to ensure queries are addressed in a timely manner. As part of a lean team, you will gain exposure in advisory work and high visibility to stakeholders.

Some of the clients would hold shareholder meetings which would enable you to do pre, during and post meeting preparatio including some minutes taking.

Requirements

Candidates with working knowledge managing fund, trust, investment holding type clients will be favoured. CSIS Qualification or in progress towards completion is ideal. Someone who is genuinely interetsted in keeping abreadst of Singapore's corporate governance and compliance regulations will be more succcessful in this role.

Interest and referrals to [email protected]

Reg: R1544641 Lic: 16S8060

Interested Applicant, pls WhatsApp us at 80826811 for instant interview

Job Description

· Inspect empty container such as Reefer, Open-top and flatrack

· Ensure all inbound containers are properly inspect in accordance to IICL and criteria set by Shipping Line

· Identify appropriate repair and cleaning method after thorough inspection

· Prepare Repair/Cleaning estimate on Estimate Damage Sheet.

· Document check such as Delivery Order, EIR, Acceptance letter etc.

· Forward ‘estimate and damage sheet’ to the coordination department for further processing

· Segregate the container by shipping lines and/or the type of repair/cleaning required and instruct the forklift drivers to load/offload containers to the designated locations

Job Requirement

· Organized and able to follow instructions closely

· Able to work well with others in a team and individually

· Working hours: Mon - Fri 8.00am to 5.00pm; Sat: 8.00am to 12.00nn

· Working location: Penjuru

· Training will be provided for fresh graduates.

Responsibilities

You will support the RPA Development team in the following:

• Evaluate and assess processes based on feasibility, automation potential, and alignment with business objectives
• Collaborate with internal and external stakeholders to develop automation solutions that add value to business processes
• Cultivate and maintain strong relationships with key stakeholders to ensure successful RPA implementation
• Work with cross-functional teams to design, develop, and implement RPA-driven improvements
• Conduct testing or proof of concept (POC) to identify opportunities for potential automation use cases
• Provide ongoing support for RPA solutions by monitoring performance, fixing issues, and making updates to keep everything running smoothly.

Requirements

You should have the following work experience and knowledge:

• At least 2 years of professional experience in software development, focusing on RPA and VBA automation.

You should posses the following skill sets:

- Programming Proficiency: Strong programming skills in VB.NET, C#, Python, and NodeJS, with a solid understanding of various database technologies, including SQL and NoSQL, to support RPA deployments.

- Analytical Thinking and Problem-Solving: Exceptional problem-solving abilities and analytical skills to navigate complex projects independently and efficiently, especially under tight deadlines.

- Process Optimization: Robust knowledge of process analysis, design, and optimization, with a keen interest in advancing skills in RPA, AI, and other automation technologies.

- Communication and Collaboration: Good communication skills, capable of delivering clear and effective messages to engage stakeholders, along with strong teamwork abilities.

- Personal Effectiveness: A self-starter who can work independently, manage multiple tasks and projects efficiently, and consistently meet deadlines.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Our esteemed client, an established MNC, is searching for a Credit Control Executive:

Job Responsibilities:

• Manage the end-to-end legal process for debt collection
• Ensure timely and effective collection of all customer payments.
• Negotiate repayment plans with customers.
• Coordinate with legal representatives to follow up on actions taken against overdue accounts.
• Liaise with repossession agents to manage repossessed assets.
• Maintain communication with clients to ensure outstanding balances are addressed and cleared.
• Resolve internal and external queries related to customers' outstanding balances.
• Process and allocate daily receipts in the accounting system accurately.
• Perform other administrative tasks as assigned.

Job Requirements:

• Diploma or Degree in a relevant field.
• Minimum of 2 years of experience in debt collection or a related role.
• Provide sound advice on appropriate legal actions at various stages of debt recovery.
• Build and maintain strong working relationships with clients, both internally and externally, across all levels.
• Reconcile complex financial accounts with a keen attention to detail.

Additional Information:

• Salary: Up to SGD 3,600 + VB (2-3 Months)
• Working Location: Newton
• Working Hours: Monday to Friday, 08:30 AM - 05:30 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Description:

• Actively promoting and guide patients on the enrolment process via the app
• Answering patients’ queries with regards to the programme and educate them on the features of the app
• Collating enrolment data, and provide timely update to the Centre Manager or supervisor on daily sign ups
• Monitoring the stock level and topping up of related materials etc.: collaterals, oody bags and brochures
• Any adhoc duties assigned by supervisor or centre manager

Requirements:

• Min. 'N' / 'O' Levels / A level / Diploma in any courses
• No exp needed, training provided

Office hours, 5.5days

Healthcare industry

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Job responsibilities:

• Develop, maintain and support custom-built software application.
• Develop and maintain front-end applications using React.
• Build and optimize back-end services with Java and MSSQL.
• Design and implement RESTful APIs and integrate with front-end components.
• Troubleshoot and optimize application performance.

Requirements:

• At least 3 years of experience in ReactJS, Java (Spring, Hibernate), and MSSQL.
• Knowledge of RESTful APIs, JavaScript, and SQL.
• Experience with front-end build tools (e.g., Webpack, Babel).
• Familiarity with version control (Git) and Agile development practice.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

The Role

The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team.

Key accountabilities

To cover duties at both Front Office counters at Mount Elizabeth Hospital main lobby and Medical Centre. Duties include:

• Provide directions and assistance to all internal and external customers by handling their requests and enquiries
• Assist with patient’s admission from Business Office to Ward and discharge from ward
• Handle specialist referral
• To conduct ward visitation for inpatients and ensure patient’s confidentiality at all times
• To go the extra mile and delight patient whenever possible
• To meet and greet VIP and provide necessary assistance
• To handle feedbacks from all channels and provide appropriate follow up actions/ service recovery
• To ensure all feedbacks and enquiries are attended to within 3 hours
• To ensure internal KPIs are met
• Coordinate and conduct Maternity Tours and Hospital Tours
• To conduct internal audits so as to ensure quality of service rendered
• To check Daily VVIP Listing prepared by customer relations officers for errors before list gets send out
• To arrange fruit baskets/ hampers for patients on VIP list and any ad-hoc requests by HODs of other departments
• To prepare weekly and monthly reports and invoices
• To prepare gifts and presentation for hospital’s festivity celebrations
• To plan monthly rosters and ensure sufficient daily manpower
• Participate in projects and assist in events
• To coach and guide officers, bellmen and valets when required
• To arrange and roster officers for relevant training and courses

For Customer Relations Executive (Vietnamese), in addition to the above stated, these services include but do not limit to the following:

• Assisting patient’s pre-admission procedures such as accommodation arrangements in Singapore and pre-registration
• Manage all requests of the patient during his/her hospital stay,
• Assisting with the discharge of the patient
• Perform any other duties or responsibilities as assigned by Front Office Manager

Qualifications & Experience

Diploma/ Degree in any discipline

Develop, maintain and measure Expeditors' world-wide activity with your customer(s). Manage all aspects of our relationship to grow revenue and deliver exceptional customer service, including local and global alignment with our execution teams and the customer(s).

JOB EXPECTATIONS & KEY RESPONSIBILITIES

• Dedicate yourself to the success of Expeditors' and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. ]
• Create and communicate a global strategic business plan in alignment with the customers' and Expeditors' company goals.
• Penetrate customers' organization structure at all levels, developing relationships beyond the main point of contact at all locations.
• Focus on product & GEO diversification by owning, being accountable for, and management of your sales pipeline to ensure you deliver revenue growth for Expeditors.
• Improve your personal knowledge of your customers' supply chain and industry, their financial objectives, and general business goals in order to continually offer value add services. Create a network diagram to support you on this endeavor.
• Initiate value add solutions based on Expeditors service offerings and technology.
• Establish systems requirements (such as EDI) to better improve our customer connectivity and overall customer service.
• Ensure global visibility and collaboration across Expeditors network (strategic updates, KPI's, service deliverables and initiatives).
• Follow our established bid process and engage key stakeholders so they are aware of, and actively supporting your efforts.
• Create and deliver effective customer business reviews with emphasis placed on how Expeditors can support customers with achieving their goals and initiatives.
• Establish and monitor performance standards according to agreed KPI's.
• Ensure customer expectations are clearly documented (through SharePoint or Customer SOP) and communicated effectively.
• Highlight and escalate customers at risk.
• Ensure yields are managed and in line with company expectations with regular review either in SAS (CAM-GAM accounts), or through BI portal (LAM accounts).
• Ensure rates are kept up to date and communicated effectively to operations and customer either through customer SOP or SharePoint.
• Ensure customer is properly set up in CRM & customer account according to CHQ expectations.
• Document all meetings, opportunities and any other customer related information in CRM; and ensure data is accurate and consistent at all times.
• Achieve and maintain acceptable scoring of related AM measurements including the engagement of corrective measures when applicable.
• Travel when necessary.
• Regular 1:1 meetings with CRDM with expectations review

As an Operational Control Analyst for the Asia Rice Platform, your role is to be a key financial partner to the platform, and be primarily responsible for timely reporting, monitoring and analysis of the Business Results and Exposures. You are required to understand the trade flows, strategies and to produce commentary and analysis as and when required. You will be responsible for the monthly closing process and working closely with near-shore Accounting. You will also be involved in IT and Process Improvement/Efficiency projects, and play an important role from a business operations perspective, collaborating closely with multiple stakeholders such as Commercial team, Execution team, Finance team, IT team who may be stationed across different countries.

Main Responsibilities:

• Prepare, monitor and analyse the Trading Positions, Weekly P&Ls, FX Exposures, Cashflow Forecast for the Asia Rice businesses
• Provide commentary and analysis on Desk/Platform performance
• Keep abreast of business strategies, operations, and market news to be aware of risks on business results or misconducts
• Prepare regular updates on landing for current FY and budget process for upcoming FY
• Provide any ad-hoc analysis upon Platform/Region’s request to support business decision making
• Liaise with Near-shore Accounting team to ensure accurate month-end closing in accordance with internal deadlines and reporting requirements
• Collaborate and communicate with stakeholders from other departments such as Commercial, Execution, Finance and IT team
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or regional projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2-3 years of experiences in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Highly proficient with Microsoft Excel
• Knowledge of SQL and PowerBI is a plus
• Strong analytical skills with a keen eye for details
• Good business sense with high level vision
• Ability to identify/control weaknesses and implement process improvements
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle/ prioritize multiple responsibilities
• Ability to work in a fast-paced environment
• Independent self-starter who takes initiative, and has a proactive attitude toward problems and issues
• Flexibility on working hours during periodic closings

Academics:

•  Degree in Business/Accounting/Economics or related field of study

Platform Workers Insurance-related matters

• Medical Claim and Payout procedure:

Assess medical expense claims’/medical invoices’ validity  Assess medical or hospital leave claims Initiate payout to Platform workers process upon claim validity  Initiate reimbursement process from insurers

• Coordinate and follow up on injury reports with claimant / Provide excellent service to our platform worker community to ensure missing information is being provided and information is communicated
• Update and maintain the injury record system on a daily basis and query out new injury claims from our database
• Manage our agents from our shared service centre that are one channel in which injuries are being reported and adjust SOPs if necessary
• Maintaining a positive, empathetic and professional attitude toward all stakeholders at all times
• Responding promptly to Platform Workers' inquiries
• Knowing our products inside and out so that you can answer questions
• Come up with initiatives to improve the process along the way as it is completely new / shape the injury process claim landscape in coordination with other stakeholders involved
• Communicate closely with other teams (e.g. call centre, dispatching, HR and finance team)
• Other ad-hoc duties as assigned

Bell Captain

Directs and coordinates the delivery process to fulfill guests’ requests for amenities, luggage delivery, newspapers, mails and messages and other porter services.  Ensure the smooth operations at both lobby and driveway and also productivity and efficiency of Bellman

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Ensure timely delivery of guest luggage and guest items in a friendly and approachable manner to meet and exceed guest expectations. 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service through follow-up. 
• Attend to all other guest requests as directed by Leaders, and according to Swiss Service 
• Acknowledge and communicate with Bell Persons via Mobitalk upon completion of assignments 
• Respond to all other requests in a timely manner 
• Ensure all job assignments are properly logged in respective logbooks 
• Ensure LQA service standards are in practice as set by the hotel at all times 
• Provide organized and seamless luggage service 
• Provide introductory explanation of room facilities  
• Able to provide information and assistance to guests as and when required 
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative 
• Supervises the Bell person, Doormen and Valets to ensure optimum operational standards 
• Ensure smooth flow of traffic at the driveway 
• Assist with any group luggage logistics 
• Issuance and control of walkie and master keys to colleagues on duty 
• Ensure all issuance of walkie and master keys are recorded 
• Buddy new colleagues as required and provide on job training 
• Perform manual wake-up calls for guests during night shift when required 
• Ensure timely deliveries of amenities to guests especially during the night shift 
• Conduct department briefings, checking on attendance and punctuality 
• Co-ordinate coverage for colleagues manning during breaks and meal time 
• Ensure grooming standard set by the hotel at all times 
• Ensure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areas 
• Efficient usage and upkeep of communication tools and equipment to enhance productivity of workflow 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service 
• Maintenance of equipment (including signages/stanchions). 
• Maintain the inventory of amenities and collaterals and organize requisition. 
• May be tasked to perform Doorman or Bellman role when required 

Sales Associate reporting to the Head Sales Team, the candidate will be responsible for the following:

• Front-to-back responsibility for the account opening process of end-clients of our institutional partners by conducting proper documentation review and preparing KYC pack for Compliance.
• Go-to Person for client enquiries in the day-to-day business ensuring high quality assistance to our clients and sales administration.
• Provide full support to all Sales team members to ensure good internal service level and client satisfaction.
• Coordinate with other departments (Legal and Compliance, Operations, Trading, Risk) to ensure smooth business operations.
• Contribute to improve systems and tools in internal project boards.
• Other administration/support  tasks as assignment from Department Heads.
• Proactively suggesting new ideas on way to improve our business objectives and processes.

Concierge

The Concierge is a specialized guest services representative of a full-service hotel, who aids the guests by providing a wide range of services including essential travel arrangements and delivering accurate tourist information, as well as fulfilling all their needs (of moral and legal) to ensure ultimate guest experience. 

Summary of Responsibilities:

Reporting to the Director of Guest Services, responsibilities and essential job functions include but are not limited to the following:

OPERATING THE CONCIERGE DESK IN A PROFESSIONAL MANNER WITH PROMPT AND COURTEOUS SERVICE TO ALL GUESTS  

• Assist guests in tours, golf, restaurant, flight booking, reconfirmation and making changes.  
• Providing directional information, shopping, places of interest, etc  
• Handling of Mail and Message and Lost & Found  
• Maintaining of brochures of hotel chain as well as places of interest  
• Limousine bookings and assignment of limousine jobs, handling of its billings and forecast of limousine revenue  
• Handle administrative matters pertaining to their respective shift  
• Ensuring hotel service standard goals are met  
• To assist in any tasks given from time to time  

PROVIDE A GUEST CONCIERGE EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTATIONS  

• Ensure LQA service standards are in practice as set by the hotel at all times 
• Able to provide information and assistance to guests as and when required 
• Listen actively and is able to display self-control and empathy in challenging interactions and offer suitable alternative  
• Involvement in the pre-arrival arrangement, eg. Birthday decorations, honeymooners, anniversaries etc. 
• Lead a Heartist® approach to guest experience/service with the team 

CONCIERGE DESK AND MISCELLANEOUS DUTIES 

• Making reservations and is well versed with booking system in Singapore for theatre seats, airlines, transportation etc 
• Assist guest with local and foreign governmental rulings, immigration customs visas requirement 
• Able to provide information and is fully conversant with Singapore’s places of interests, commercial centers  
• Familiar with hotel computer interface, property management systems and internet access 
• Attend any department and operational meetings 
• Handling and investigation of guest requests/complaints  

INVOLVEMENT AS A MEMBER OF THE CONCIERGE TEAM 

• Ensure grooming standard set by the hotel at all times 
• Ensure work areas are adequately stocked and inventory properly recorded and maintain good housekeeping of work areas 
• Efficient usage and upkeep of communication tools and equipment to enhance productivity of workflow 
• Ensure department compliance with safety and security procedures at all times 
• Handle all telephone enquiries and requests and ensure timely completion of pick-up and/or delivery service 

To be a senior contributor in the Trust Services team, supporting the Head of Trust Services (Private Clients) to lead and manage the Private Clients team to be an effective, efficient and profitable part of Ocorian.

The candidate will be responsible for the client administrative delivery, operations and service standards of their area whilst creating strong profitable relationships with clients.

To motivate and promote a culture of teamwork through excellent leadership and mentoring.

Main responsibilities

• Support the local Head of Trust Services (Private Clients) in his/her overall duties, including but not limited to, overseeing the daily client administration, operational aspects, ongoing regulatory and compliance oversight, business development efforts, and motivating the team.
• To support and mentor the Trust Services team including assisting with ongoing client responsibilities, in addition to supporting with the management of the Group.
• Guide, motivate and oversee the Trust officers and managers to ensure excellence in client delivery, within agreed timelines whilst esteeming appropriate risk mitigation.
• Support and ensure performance targets of the Private Clients team are on track and motivating.
• To manage the day-to-day administration of the Private Client team specifically covering a varied and complex portfolio of trust structures, and to maintain a wide knowledge and understanding of trust and corporate administration generally, to include money laundering, compliance and relevant legislation.
• Acquire a thorough understanding of the structures used by clients and the reasons for so doing.
• Act as Director and/or bank account signatory for Private Clients client companies
• Act as Resident Manager for Ocorian Singapore Trust Company
• Act as Data Protection Officer (DPO) for investment holding companies underlying Trust structures where appropriate.
• Foster close working relationships with other service and support lines in the local office and Group.
• To ensure absolute compliance with KYC procedures whilst maintaining knowledge of the client business and operational workloads.
• Work closely with Business Development and Subject-Matter-Experts (SMEs) with the on-boarding of new business within the Group.
• To ensure prompt billing and cash collection are carried out effectively and in a timely manner.
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

We are looking for a Sales Assistant to join our talented team in Singapore. This role will be for Part-Time and includes shifts in the weekends and evenings.

As a Sales Assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

Position Overview:

We are seeking a highly skilled and experienced Performance Testing Engineer and Capacity Planner with 5-10 years of industry expertise. The successful candidate will be responsible for ensuring our systems and applications adhere to stringent performance and scalability benchmarks. This role demands a deep understanding of performance testing methodologies, capacity planning strategies, and the ability to conduct in-depth performance analysis and optimization.

Key Responsibilities:

Performance Testing: Architect, develop, and execute comprehensive performance test plans and scenarios to validate system performance against defined benchmarks.

Bottleneck Identification: Utilize advanced diagnostic tools to identify and mitigate performance bottlenecks across the application stack.

Capacity Planning: Perform detailed capacity planning to ensure that systems can handle anticipated load and provide data-driven recommendations for scaling.

Collaboration: Work closely with development, QA, DevOps, and operations teams to integrate performance testing seamlessly into the software development lifecycle (SDLC).

Results Analysis: Conduct thorough analysis of performance test results and generate detailed reports with actionable insights for stakeholders.

Performance Monitoring: Implement and utilize application performance monitoring (APM) tools to proactively identify and resolve potential performance issues.

Scripting and Automation: Develop and maintain performance testing scripts and automation frameworks using industry-standard tools such as Apache JMeter, LoadRunner, and NeoLoad.

AI and GENAI Integration with Performance Testing and Predictive Analysis:

We are seeking a professional to lead AI and GENAI integration with performance testing and predictive analysis. The role involves leveraging predictive analytics to derive valuable insights, with a strong emphasis on ensuring the accuracy and reliability of these insights through high-quality data and robust algorithms. The successful candidate will be responsible for developing and maintaining reliable predictive models, addressing the continuous challenges that arise in this dynamic field.

Root Cause Analysis: Perform root cause analysis on performance issues and collaborate with cross-functional teams to implement solutions.

Best Practices: Define and enforce best practices for performance testing, load testing, stress testing, and capacity planning across the organization.

Industry Trends: Stay abreast of emerging trends, tools, and methodologies in performance testing and capacity planning.

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries