Location: West

Corporate Sales Executive (B2B)

Job Description

• Responsible to increase sales for company by expanding the customer base of the company (by reaching out to potential clients via email, cold calling, etc.)
• Maintaining relationship with current customer base
• Follow up on sales enquiries and prepare quotations
• To be able to conduct extensive market research and identify the type of customer profile who will require the company’s services
• Expand product range as well as product development to be offered to Corporate client

Requirements:

• Preferable to have at least 2 years’ experience in dealing with B2B sales
• Good interpersonal skills and understand clients’ needs
• Self-motivated and able to work independently
• Meticulous

Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

http://www.peopleprofilers.com

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Job Responsibilities:

• Manage Accounts Payable (AP) functions, including high-volume vendor invoice processing, payment runs, and bank reconciliations
• Prepare monthly Balance Sheets, Income Statements, and other relevant financial reporting schedules.
• Ensure timely month-end closing processes by coordinating closely with various internal teams.
• Maintain and update records for fixed assets, ensuring accurate provision of depreciation in line with accounting policies.
• Prepare and submit quarterly GST .
• Process fund transfers, prepare bank instructions, and execute online payments.
• Provide financial analysis and interpretation of key financial results.
• Liaise with external auditors for yearly audits, ensuring all necessary schedules and reports are provided for audit and tax purposes.
• Assist in various ad hoc finance projects, including process improvements and system implementations as needed.

Job Requirements:

• Degree in Accounting or Finance.
• Minimum 5 years of experience in Accounts Payable roles.
• Hands-on experience managing full sets of accounts, with a focus on AP functions.
• Detail-oriented, with strong analytical and problem-solving skills.
• Ability to work under tight deadlines and in a fast-paced environment.
• Strong knowledge of accounting principles (FRS) and proficiency in financial accounting.
• Proficiency in MS Office applications and accounting systems (e.g., SAP).

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

Responsibilities:

• Manage, oversee daily operation and ensure compliance to operations standards and procedures
• Responsible for the scheduling of work and the appropriate allocation of duties to staff
• Manage and maintain operational records which include inventory, sales and cash on hand reports
• Supervise and direct staff to guarantee customer satisfaction in regards to quality, sanitation and service
• Ensure consistent high quality of customer service
• Maintain professional image, including cleanliness, proper uniforms, and appearance standards
• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
• Ensure smooth day to day operations

Requirements:

• Minimum 2 years of relevant experience
• Possess strong interpersonal skill, positive attitude, pleasant personality, and social intelligence
• Strong leadership skills, highly organised and able to multi-task
• Independent, result-oriented and resourceful
• Responsible, honest, flexible
• Excellent oral and written communication skills

-HANDLE ALL THE OPERATION OF THE COMPANY

-MEETING AND FOLLOW UP WITH CUSTOMER WITH THE CURRENT PROJECT

-MUST REPORT WEEKLY TO COMPANY DIRECTOR ABOUT COMPANY ON-GOING PROJECT OR COMPLETED PROJECT

-MUST HANDLE THE COMPANY RAW MATERIAL AND CHEMICAL PURCHASE

-MUST HAVE CLASS 3 DRIVING LICENSE

-ABLE TO WORK ON PUBLIC HOLIDAY AND OVERTIME

Job Description

• Collaborate with stakeholders (customers, partners, colleagues) on data-related technical issues and infrastructure needs.
• Work with data scientists to gather data requirements for modeling.
• Design, develop, document, manage, and maintain data models, ETL processes, data warehouses, data management, and pipeline solutions for large volumes of structured/unstructured data from various sources with different latencies (on-demand, batch, real-time, near-real-time).
• Define, monitor, and report SLAs for data pipelines and products.
• Ensure data security and governance standards are met.
• Execute data quality assurance practices.
• Support data management solutions pre-sales initiatives, proposal development, and provide post-sales support.

Technical Knowledge/Skills/Competencies

• Expertise in relational/non-relational/NoSQL databases and enterprise data warehouses/marts.
• Proficiency in big data technologies (e.g., Hadoop, Spark, Hive, HBase).
• Knowledge of data ingestion technologies (e.g., Flume, Kafka, NiFi).
• Experience in scripting, programming, and software development (e.g., Java, C/C++, Python, R, MATLAB, Scala, SQL) for Windows or Linux.
• Experience in master data management, data governance, and data lifecycle management.
• Skilled in designing, documenting, implementing, and supporting data management solutions.
• Familiarity with software engineering best practices (development, programming, testing, version control).
• Knowledge of data privacy and security assurance.
• Understanding of machine learning, computer vision, and large language models is a plus.

Soft Skills

• Excellent written and verbal communication skills.
• Highly organized, motivated, independent, and resourceful team player.
• Strong analytical thinking, interpersonal, and problem-solving skills.
• Ability to work productively in a matrix reporting and fast-paced environment.

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

My client is seeking a dynamic and detail-oriented Sales Support Specialist to join their team. This role will be pivotal in ensuring seamless coordination between sales, production, and logistics to meet customer requirements. The successful candidate will work closely with sales personnel and production teams, managing delivery, invoicing, and supply chain matters efficiently.

Salary: Up to $3800 (with AWS and Bonus)

Location: Pasir Panjang

Job Description:

• Assist the sales team with order processing, sales reports, customer inquiries, and updating records in the CRM system.
• Coordinate order processing, tracking, and delivery schedules, ensuring timely communication with logistics and distribution teams.
• Act as a primary point of contact for customer inquiries and issues, providing prompt, accurate information to clients and internal teams.
• Maintain accurate sales records and generate daily, weekly, and monthly sales reports; monitor sales targets and performance metrics.
• Handle ad hoc administrative tasks
• Handle logistics and production deviations while developing new logistics solutions.
• Coordinate with international teams on customer quality claims and shipping arrangements.

Requirements:

• Software Proficiency: Microsoft Word, Excel, PowerPoint, and familiarity with ERP systems (preferably Movex or M3).
• Experience: At least 3 years of related experience, preferably in the Food/FMCG industry.
• Skills: Strong interpersonal skills, meticulous attention to detail, and adaptability in fast-paced environments

To Apply:

Please submit your resume to Amanda Chan at [email protected] or click 'Apply Now'

More details regarding this position will be shared when contacted. We regret that only shortlisted candidates will be notified.

Referrals are welcome too!

Job Description

• provide adhoc technical support on daily basis ;
• see through the implementation of custom mobile app ;
• set up and maintenance of servers ;
• procurement and recording of company IT assets ;
• diagnose and troubleshoot technical issues

Job Requirements

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Good understanding of computer systems, mobile devices, mobile applications and other tech products (including maintenance of CPU set)
• Familiar with infrastructure set-up, server/firewall set-up, administration of server and domain (including domain migration)
• Proficient in Microsoft Excel (VBA is a plus)
• Excellent problem-solving and communication skills
• Diploma in Information Technology, Computer Science or relevant fields

Job Responsibilities:

• Participate in designing solutions that meet functional requirements
• Implement end-to-end specifications for solution components
• Generate relevant documents and reports
• Perform testing and implementation of solutions
• Participate in UX activities such as creating wireframes/storyboards, conducting user research/interviews and developing user stories, storyboards
• Contribute to the SDLC in the areas of coding tools, languages, and software designs

Job Requirements:

• Min diploma/degree in Computer Science or any IT related field
• Familiarity in any of the programming languages: Java, Javascript, Python, C++, C# etc
• Proficient in Web Technologies like HTML, CSS
• Excellent working attitude and a strong team player

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

Responsibilties

• You and your team will work directly with internal/external customers to understand their technical needs, design customized solutions, and ensure a smooth transition to the implementation and customer success teams.
• Your ability to communicate complex technical concepts clearly and build strong relationships with customers will be essential to your success in this role.
• You will play a pivotal role in the sales process, providing technical expertise, conducting product demonstrations, and supporting the development of technical proposals.

Requirements

• Degree in Computer Science, Engineering, Information Technology, or a related field.
• Experience in leading a solutions engineering/consulting team in Asia Pacific region
• Strong coding skills in any popular programming language, with the ability to understand and write complex code.
• Good understanding of API integrations and working with webhooks to streamline workflows.
• Strong technical acumen with the ability to understand and explain complex concepts clearly.
• Proven experience in conducting product demonstrations and developing technical proposals.
• Excellent communication and interpersonal skills, with a focus on customer engagement.
• Ability to work collaboratively with cross-functional teams.
• Experience in competitive analysis and market research.
• Willingness to travel based on client and business needs.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9722

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1111371
Posting Personnel: Tiffany Ong Meng Yen

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description

1) Supervise the work of sub-contractors and work closely with other site operations staff to meet the project schedule.
2) Ensure that works are executed in accordance to specifications.
3) Coordinate with all M&E subcontractors to resolve all technical problems in order to achieve the desired overall project objective.
4) Work together with other project team members to coordinate/resolve technical issues.
5) Identify discrepancies between M&E, Structural, ID, Architectural and Client provisions.

Requirement

1) Minimum 3 years of experience as M&E Engineer in construction related field
2) Diploma/Degree in Mechanical or Electrical Engineering or degree in relevant subject.

Job Description:

• Managing the design and coordination of a team of M&E coordinators, Engineers, and BIM modellers.
• Liase with consultants on matters relating to all M&E works.
• Participate in technical meetings and site meetings.
• To assess and resolve any technical or site issues related to M&E drawings and M&E work with consultants and subcontractors
• On-site supervision of work progress
• Maintaining schedules and coordinating the work of subcontractors.
• Assist in finalising accounts of MYE Sub-contractors.

Job Requirements:

• Degree or Diploma in Engineering or Construction related degree
• At least eight (8) years of relevant experience as M&E Manager in large scale projects is an advantage
• Highly motivated, independent, initiative and responsible.
• Great communication and interpersonal skills.

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a QC Coordinator Engineer assist their Engineering team for the next phrase of their business. They are located in South – easily accessible.

Responsibilities:

• Conduct quality control audits.
• Organize pre-inspection meetings with clients.
• Create Project Inspection and Testing Plans.
• Draft Project Inspection and Testing Procedures.
• Address client feedback on QC documents.
• Coordinate and schedule QC activities, including inspection notices and factory acceptance tests.
• Manage coordination and scheduling of QC procedures, reports, and documents.

Requirements:

• Minimum of Bachelor Degree in Engineering or Quality Management
• Minimum of 5 years experience in Quality Control function.
• Experience in the Oil and Gas or offshore and marine industry
• Proficiency in metal welding inspection and piping system testing and inspection

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

Job Description

• Supervise all engineering works, restricted activities civil, architectural, electrical and mechanical works carried out by the Contractors, SWCs, etc for all Works within the Railway Protection Zone

Requirements

• Minimum 8 years experience in the construction of civil and structure projects or related field ;
• Degree in Civil Engineering recognised by the PE Board and is registered as Resident Engineer with Institution of Engineers Singapore ;

Our client is a well-established MNC, market leader in the Water Treatment industry. They are looking for a E&I Engineer to assist their E&I team for the next phrase of their business. They are located in South – easily accessible.

Duties of E&I Engineer:

• Review project specs to ensure equipment meets contract requirements
• Prepare and approve instrument and electrical deliverables (e.g. wiring diagrams, lists, data sheets)
• Create material requests and evaluate bids for electrical and instrument equipment
• Develop engineering standards and procedures for design
• Monitor project costs and schedules
• Attend technical meetings and address client feedback
• Support plant start-up and on-site troubleshooting
• Provide technical support and estimates to the sales team
• Advise engineers and Project Managers
• Follow company health and safety guidelines

Requirements

• Minimum Degree in Engineering/ Electrical or equivalent
• Minimum 5 years of relevant experience
• Familiar with key engineering concepts and practices
• Strong organizational and multi-tasking skills
• Excellent problem-solving and analytical abilities
• Proficient in Microsoft Office, Microsoft Project, and AutoCAD
• Strong verbal and written communication skills
• Able to work independently with attention to detail
• Good teamwork skills
• Knowledge of hazard area classification
• Fluent in English (speaking and writing)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R21101676

EA Personnel Name: Ng Zhi Qing Alethea

CARE Singapore offers year-long comprehensive, preventive, holistic, supportive, and motivational life skills programmes designed for Primary and Secondary School students. Research-based, field-tested, proven, and cost-effective, these programmes have impacted over 30,000 lives since 1997.

Youth workers provide social-emotional support to vulnerable and at-risk children and youth in schools or community settings. Working with a team, they also engage stakeholders like school key personnel, parents, volunteers, etc., to provide holistic support to the client involved.

Key Responsibilities:

· Develop case and care plans for youths

· Implement assessment frameworks and approaches for casework and group work

· Conduct casework interventions

· Develop programmes using evidence-based framework

· Deliver programmes independently

· Evaluate the effectiveness of programmes

· Assess the needs of youths based on information and feedback collated from multiple stakeholders

· Collaborate with stakeholders to achieve common goals

· Manage volunteers in the delivery of programmes and interventions

· Implement the outreach plans

· Implement core programmes and services to be delivered in schools

· Implement interest or play-based programmes for youths with partner organisations

· Implement support mechanisms in promoting youth development

· Identify gaps between the programmes, policies and schemes

· Implement legislative frameworks, protocols and procedures in youth work

Technical Competencies:

· Degree in either youth work, counselling, psychology or social work

· At least 2-3 years of relevant experience working with youths

· Imparting life skills, engaging children and youths in a large group (up to 40)

· Conversant in English

· An additional command of Chinese, Malay or Tamil would be good

· Occasional out-of-hours work may be required

Core Competencies:

· Desires to make a positive impact on youths and young persons

· Able to perform basic administrative duties

· Ability to work in a fast-paced and dynamic environment for events

· Have the desire to learn and passion to serve community needs

· Resilience, passion for service, and team player

Preferred Achievements/Characteristics:

· Reliability, quality, efficiency and courteousness of services delivered

· Effective teamwork and contribution to the achievement of team goals

Please mention your expected salary and availability.

*Only short-listed candidates will be contacted for an interview.

Temp Health Product Promoter

Training will be provided

Salary: $12/hour

Location: OG People's Park/Bugis

Working hours: Fridays to Sundays, retail hours

Commitment period: ASAP~2/3 Months

Responsibilities:

1. Proactive in engaging with customers
2. ⁠Listening to customer’s needs & wants and help them to find the right products
3. ⁠To make sure the product display & booth tidy
4. ⁠Able to deliver the correct and meaningful interactions with the customers
5. ⁠Able to deliver good sales performance
6. ⁠Take into account to manage the inventories

Interested candidates you may whatsapp PM to 89154026 with the following details:

Name:

Education:

Location:

Commitment Period:

EA License No: 19C9682

EA Personnel No: R23115655

EA Personnel Name: Michelle Yeo Swee Xiang

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Supervise and manage production staff, including operators and assistants.
• Communicating regularly with upper management regarding problems or issues impacting production
• Evaluating machine resources to ensure continued production and minimal downtime
• Establishing a balance between increased productivity and reduced costs of manufacturing operations
• Monitor production processes, adjust workflow as needed, and troubleshoot any issues.
• Setting productivity goals for each manufacturing team
• Developing workflow policies and procedures that improve efficiency without compromising safety or quality
• Plan and oversee daily production schedules, ensuring output meets quality and quantity targets.
• Ensure proper use and maintenance of equipment and machinery.
• Collaborate with the quality control team to meet safety and quality standards.
• Maintain records of production data and report on productivity and efficiency.
• Any other duties as assigned from time to time.

Job Requirements

• 3-5 years of experience managing production in sauces and paste, or similar food processing.
• Strong knowledge of production processes, equipment, and food safety regulations.
• Leadership skills with experience managing production teams.
• Strong problem-solving abilities and attention to detail.
• 5 days work week, based at Senoko.

On behalf of our client, a large banking financial institution, we are inviting candidates to apply for the position of Wealth Planning Managers. Fresh graduates / candidates with 1 – 2 years of prior sales experience, please do not hesitate to apply to us.

The shortlisted applicants can look forward to providing a sound wealth management and financial advisory services and helping customers make informed decisions about their money in order to achieve their life goals. The array of products and services would include loans, credit cards, investment and unit trusts, insurance, and priority banking.

Job Responsibilities:

• To serve the individual retail customer and advise them on various personal banking and financial products and services offered by the bank.
• You are expected to seek opportunities to engage customers through branch banking touch points, tele-appointments, and/or outreach programs.
• You should possess sound financial knowledge and provide holistic financial planning advice to the customers. To identify suitable financial solutions offered by the bank to meet their financial goals.
• You need to have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting business.
• You should always conduct yourself professionally and deliver service standard as prescribed by the Bank service values.
• You are expected to achieve a balanced scorecard set by the company.

Job Requirements:

• A diploma/degree in any discipline. Fresh graduates are welcome to apply.
• Good sense of urgency and willingness to work on a flexible schedule that includes weekends
• A passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and presentation skills
• Ability to explain complex information clearly and simply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to chally@talentsis.com.sg for immediate processing.

(EA Reg No: 20C0312)

Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Event Helper to join their team, in hopes of developing the current high performing team. They are located in the Central.

Location: Wheelock / Vivocity / Paragon / Parkway Parade / ORP / Plaza Singapura / Raffles City / WWP / IMM / GWC / PLQ

Working Hour:
- Working 3 days, off 1 day
- Retail hour, Shift roster

Job Scope:
- Support daily retail operations
- Provide good customer service
- Cashiering duties
- Other ad hoc duties assigned

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

LAI CHAI LI | R24122162

Roles & Responsibilities

Beauticians are highly skilled service-oriented individuals who provide well-rounded cosmetic services to enhance customer appearance and boost their confidence. They may style hair, apply makeup, and provide hair removal and brow-enhancing treatments. They may also give guidance about proper hair and skin care.

Beauticians Supervisors are responsible for many aspects of personal care and they must be able to provide this care with understanding, knowledge and courtesy. The following beautician Supervisor job description provides further detail.

Position Description

Beauticians provide a wide range of services that include the care of the hair, skin and nails. A beautician’s primary focus is on improving their client’s outward appearance and helping them to feel better about themselves in general.

• Analyzed user behavior and trading patterns across Spot, Webproducts to track OKR progress and recommend targeted improvements.
• Developed and optimized a user growth model to manage the user lifecycle, focusing on enhancing areas such as new customer acquisition, conversion rate predictions, and churn prevention.
• Utilized comprehensive user data to deliver strategic insights that strengthened marketing initiatives and boosted campaign conversion rates in different channels.
• Integrated product and operations data by implementing advanced big data analytics and modeling solutions, improving both product experience and overall business performance.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• Experience working with high-volume datasets.
• Familiarity with performance tuning for large datasets and optimizing stored procedures.
• Knowledge of advanced data engineering concepts like partitioning, indexing, and data modeling.

Skills and Competencies:

• Strong expertise in SQL Server, MySQLdatabases.
• Proficiency in ETL tools such as SSIS, Talend, and experience in developing data pipelines.
• Hands-on experience in Data Warehouse architecture, performance optimization, and data quality validation.
• Experience working with BI tools like Tableau, QlikView, and iReport Designer.
• Strong problem-solving and analytical skills.

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9902

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
[Sindy Ngiam, REG R1105286]

Job Description

• Assist the Project Manager in administrating documents, purchase orders at site site office ;
• Provide admin duties and clerical supports to site personnel ;
• Liaise closely with head office for necessary documentation ;
• Other ad-hoc duties as assigned

Requirements

GCE 'O' / 'N' Level ;

Proficient in MS Office.

Responsibilities:

· Carry out drawings and coordination works ;

· Monitoring installation works on site ;

· Effective communication and co-ordination between project participants ;

· Resolving site technical issues ;

· Perform other duties or tasks as assigned by immediate superior

Requirements:

· Degree in Civil/Structural Engineering or its equivalent

· At least 8 years relevant working experience as Structural Coordinator in main contractor office

· Proficient in MS Office, Word, Excel and Project Scheduling software

· Bilingual with good communication skills