.Supervise project team and sub-contractors to take positive actions and accountability for their assigned work and complete their works on time as per agreed.

· Monitor and train Project Engineer / Technician.

· Liase with Client, Consultants and Project team for planning, executive and completion of projects.

· Manage and supervise the team of technical staff and subcontractors carry out maintenance services, schedules, improvement works . To make sure standards of building performance, quality, time and cost schedules and safety complied.

· Leading monthly meetings and submission of routine reports.

· Oversea and overall responsible for works carried out by Junior Supervisors assigned.

· Responsible for keeping daily work schedule.

· Attend regular meetings with client , supplier and sub-contractors.

· Analyze, manage and track projects costs against budget

As an Account Manager, you will play a pivotal role in steering category growth, aligning closely with the KrisShop brand's vision and mission. Your responsibilities encompass overseeing category sales, profit and loss, and ensuring a robust representation of brands and product assortments. You will be instrumental in nurturing brand partnerships and vendors through the strategic planning of brand campaigns and on-site activities. Vendor acquisition and adept management of vendors in operational processes, including vendor portals and internal documentation, are vital components of your role. Your ability to seamlessly handle operational and administrative tasks will be essential.

· Analyze data or insights to determine industry and consumer trends

· Monitor stock movement of the respective category’s SKUs and ensure sufficient stocks across listing period, and plan exit strategies for poor performing SKUs

· Effectively manage the category, by consistently reviewing sales and profitability, with the introduction of new trendy brands and replacement of poor selling products

· Devising long-term development strategies for product categories

· Place appropriate orders to ensure product availability that meets consumer demands

· Liaise with marketing teams and channels teams to determine competitive pricing and promotional activities of a product category

· Foster trust relationships with vendors to achieve better pricing and quality of services

· Assume responsibility of budget development and revenue for category

· Manage the commercial negotiations for new brands within category and owns the onboarding process

· Creates joint business plans with brands to foster exclusive collaborations and drive sales and profitability

Requirements

1. Demonstrated 2-3 years of experience in vendor management within the ecommerce domain.

2. Proven track record of driving substantial sales growth within the ecommerce industry.

3. Proficiency in product listings on ecommerce platforms.

4. Familiarity with ecommerce seller management.

5. Strong business acumen, with the capability to derive actionable insights that fuel business expansion.

6. Exceptional organizational, analytical, problem-solving, and negotiation skills.

7. A preference for meticulousness and proficiency in handling administrative tasks.

8. Outstanding time management skills and the capacity to multitask effectively.

9. An advantageous background in liquor and food will be considered a valuable asset.

Educational Background (Optional):

Candidates with degrees in Business, Retail, or Business IT are encouraged to apply. Your educational background will be viewed as a positive addition to your qualifications.

• Position : Sales Manager (eProcurement Systems/Cloud Computing) - Up to $7500 + Bonus – EAST
• Location : East – Changi Business Park Crescent
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $7500 + Variable Bonus + Up to 14 Days Annual Leaves + Medical Coverage Of Up to $400 + Dental Panel Clinic Benefits + Transport Allowance/Reimbursement**
• Duration : Permanent
• Industry : Service Provider

Main Responsibilities:

• Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.
• Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.
• Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.
• Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.
• Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.
• Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.
• Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.
• Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships
• Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.
• Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.

Requirements:

• Bachelor’s degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.
• Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.
• Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.
• Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.
• Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Description:

• Identify patients requiring telecare interactions.
• Perform comprehensive assessment for medical, functional, cognitive, psychological, social, environmental and financial needs to identify issues for interventions.
• Provide patient and family education in managing the patients' disease in accordance to approved National Guidelines.
• Make appropriate referrals according to patients' needs.
• Document care plan timely and accurately.
• Participate in teaching and training professional development of telecarers related knowledge and skills.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board

Only shortlisted candidates will be notified.

• No experience is required.
• Overseas trip incentives
• Comprehensive training will be provided.
• Flexible hours.
• Unlimited income potential.

Qualifications: At least a full G.C.E. 'A' Level or a Diploma from a local polytechnic (minimum 900 hours or 2.5 years of course duration).

Job Types: Full-time, Permanent, Part time [University Students Or Mid Career]

Salary: $2,700.00 to $6,000.00 /month

Schedule: Monday to Friday

Work Location: Remote

1. Liaising with site managers, clients, contractors, and subcontractors.
2. Preparing reports, analyses, contracts, budgets, risk assessment, and other documents.
3. Prepare and analyze cost comparison
4. Keeping track of materials and ordering more when required.
5. Preparing tender, contract and submissions documents.
6. All other QS related job
7. Able to use Autocad

COMPANY DESCRIPTION

Middleton International School (MIS) is part of the EtonHouse International Education Group. More than just an affordable school, Middleton offers high-quality international education, and its close-knit community embraces a truly global teaching and learning community.

An inquiry-driven school, Middleton offers a unique blend of the UK National curricula with Singapore-inspired Maths and Chinese in the primary years through the UK-based IPC (International Primary Curriculum). In the middle years, it offers the IMYC (International Middle Years Curriculum) and the Cambridge IGCSE in the secondary years. Students then move on to taking the UK A-Levels in Grade 11 and 12. Students are also offered integrated specialist programmes, including performing arts, PE and ICT, and co-curricular learning to cater to various interests and talents. MIS is also a leader amongst international schools in offering a well-being programme in collaboration with the contentment foundation in the US.

The academic rigour and strong social-emotional learning equip students with the knowledge and skills to be successful, responsible, and caring global citizens.

RESPONSIBILITIES

Position: Class Teacher (Early Years)

Reporting To: Principal

Job Description:

Respect and value each child's social, cultural and religious background and by example, provide mutual respect and tolerance.

• Share in the management of pastoral care, health, wellbeing and behaviour of all pupils and in particular, those within your designated class group.
• Undertake the teaching of a class in accordance with the school's agreed policies and guidelines.
• Use a variety of appropriate teaching pedagogies and methods, including differentiation, to ensure high quality learning, rigorous learning takes place.
• Collaborative effectively with grade level teams to teach conceptually driven inquiry based units of learning from the IPC curriculum.
• Provide planning documents identifying specific learning objectives, differentiated tasks, special needs, extension and assessment, to the Principal or Senior Leadership Team.
• Maintain professional dialogue with colleagues concerning the children, other colleagues and the school. Treat all information with confidentiality.
• Ensure the provision of equal opportunities for all.
• Ensure the teaching, assessment and progress of pupils in regards to the UK National Curriculum for English
• Encourage children to take pride in their own environment and show respect and concern for others, to the benefit of the school as a caring community.
• Be responsible for all aspects of classroom management eg. Care of equipment with resources well-labelled and accessible. Maintain a tidy, well organised room.
• Create an interesting and lively classroom which promotes independent learning.
• Collaborate with Principal and staff in establishing and developing effective pupil assessment procedures and moderation portfolios. Keep appropriate records of achievement for each child in class and provide reports as necessary.
• Build positive links between yourself and parents of children in your care.

Who are we looking for:

• Successful candidate who exhibit our Image of an Educator: Collaborative, Life-Long Learner, Open-Minded, Respectful, Passionate
• Minimum Postgraduate Diploma / Bachelor Degree in Education from a recognised institution, involving not less than 3 years full time study
• Teacher Certificate, Diploma or other Teacher Accreditation courses and certification are required if the applicant's degree is not in Education
• At least 2 to 5 years of relevant teaching experience in the primary years setting. Knowledge of the International Primary Curriculum is encouraged
• Knowledge of or willingness to acquire knowledge of inquiry based learning is required
• International experience, especially in Asia, is highly valued
• Candidates with MOE experience are welcome to apply

Job Description:

• Assess, monitor and notify cardiologist of any change in patient's condition or vascular assess site complications and render care accordingly.
• Provision of safe peri, intra and post cardiac procedure care to patient.
• Collaborate with multi-disciplines care team and departments to coordinate and ensure availability of procedural schedules, healthcare team resources, consumables (instrumentation, equipment and supplies) to support daily operation.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board

Only shortlistedcandidates will be notified.

Pfizer Singapore is recruiting permanent employees for manufacturing site expansion of PFIZER ASIA MANUFACTURING PTE LTD (PAMPL) in Singapore.

Why Patients Need You

Whether you are involved in the design and development of manufacturing processes for products or supporting maintenance and reliability, engineering is vital to making sure customers and patients have the medicines they need, when they need them. Working with our innovative engineering team, you'll help bring medicines to the world even faster by imagining what’s possible and taking action.

What You Will Achieve

Working with Pfizer’s dynamic engineering team, you will play a critical role in the management of manufacturing information systems to improve manufacturing success rates and ensuring zero down time.

As a Senior Associate, your knowledge and skills will contribute towards the goals and objectives of the team.  Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams.

It is your hard work and dedication that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

• Actively support the design and implement process control systems (PCS) and Digital solutions, to control and optimize Active Pharmaceutical Ingradient (API) manufacturing operations
• Contribute to the completion of projects, manage own time on agreed targets, develop plans for own projects and leads small project teams.
• Monitor, generate and complete the periodic review, validation master plan for the automation engineering program.
• Demonstrate good planning, organizing, time management and team participation skills.
• Responsible for routine and preventive maintenance work, ensure all the equipment and facilities work safely, efficiently and reliably.
• Generate and develop standard operating procedures and system support.
• Analyze operational process problems and recommend appropriate corrective and preventative actions.
• Manage change control authoring and execution.
• Participate in Process Centric Teams (PCT) in supporting the development of production recipes and devising automation solutions that improve productivity, business operations and safety/quality standards.
• Participate in the site and network wide teams to provide alignment and direction across various automation initiatives.
• Knowledge and of Automation systems integration to Pfizer Digital Manufacturing M4.0 applications / systems used for manufacturing.
• Provide 24x7x365 support of our automation systems and perform automation activities for capital and non-capital projects.
• Modify moderately complex to highly complex control logic that requires a degree of scientific and/or manufacturing process expertise.
• Mentor and guide junior staff and serve as a technical trainer, whenever necessary.
• Clearly communicate progress and issues to peers.

Qualifications

Must-Have

• Bachelor's Degree
• 5+ years of demonstrated experience in Automation Engineering
• Experience with writing software test plans, user requirements, and system design documents
• Experience on Automation Compliance projects
• Familiar with process controls equipment
• Strong knowledge of Computerized Systems, Compliance regulations and standards
• Teamwork spirit, good communication skills and training abilities
• Excellent interpersonal effectiveness and communication skills {written and oral}

Nice-to-Have

• Master's degree
• Relevant pharmaceutical experience
• Understanding of programming, and proficiency in at least one language

  
Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Roles & ResponsibilitiesDescription:Gross Salary from $3000 up to $5,000 per month

ERP, Fuel & Season Parking provided
No experience required, training provided
Immediate hiring
Class 3 or Class 4 Singapore driving licence is compulsory
Bus driver vocational license (BDVL) is compulsory
Only Singaporeans or PRs may apply
No agencies please
Responsibilities:Ferry office staff, workers, students, condo residents or club members to & from designated pick-up and drop-off points
Adhere to provided bus schedule and punctual for work
Ensure that vehicle interior and exterior are kept clean
Follow company operational standards and protocols
Other bus driver and related adhoc duties as assigned
Only shortlisted applicants will be contacted.

See how you compare with other applicants

This role is based in Singapore, the Field Service Assistant Engineer (FSAE) will be responsible for commissioning, maintenance and troubleshooting of field instrumentation products.

Job Responsibilities:

• Providing technical support to field service teams
• Supporting Factory Acceptance test and Site Acceptance test
• Maintaining accurate and reliable service tool inventory
• Completing service documentation is completed in proper format and by due dates- this includes items such as timesheets, service/repair reports, follow ups, daily logs, expenses, etc.
• Ensuring proper storage of engineering documentation- drawings, version history, scope documents, RFI's
• Work in teams relative to trouble-shooting, debugging and integration responsibilities
• Good knowledge of vacuum machine operation and machine construction
• Experience in handling with high vacuum equipments, pumps, chillers, and compressors
• Able to interpret maintenance manuals, schematics, and wiring diagrams
• Submit timely documents of service activities and expenses

Requirements:

• Diploma / ITE Certificate in Instrumentation / CPT/ Electronics / Mechatronic Engineering
• 2 years of related experience in Instrumentation
• Team Player
• Effective verbal & written communication skills
• Japanese speaking will be an added advantage, but not mandatory.
• Good ownership & accountability

- Quality Control Inspection.

- 5days work week. (Monday-Friday, 0800-1730)

- Salary $1600

- Perform any other ad hoc duties as assigned.

- No Experience can be applied.

- Training Provided.

- Great team player and collaborator.

- PR and Singaporean Only.

Interested applicants, can call 68444012 or email to [email protected].

Job Description

· Hands-on experience in performing professional spa therapy for customers.

· Maintain a good relationship with clients by providing excellent customer service.

· Attend to client needs and provide professional advice.

· Ensure overall cleanliness of treatment room, sterilisation of equipment, and proper disposal of consumables.

. Any other ad hoc duties assigned by supervisor.

Requirements:

· Minimum 2 years of experience as spa therapist.

· Good knowledge of spa treatments and procedures.

· Hands-on experience in performing treatments

· Excellent interpersonal, communication and customer service skills.

. salary range $3500-$5500

• Position: Procurement or Purchasing Assistant or Admin
• Location: Toh Guan (Few bus stops from Clementi MRT)
• Working hours: 5.5 days, Mon – Fri 8.30am to 5.30pm, Sat 8.30am to 12.30pm
• Salary (commensurate on experience): Up to $3200+ Bonus
• Duration: Permanent
• Industry: Cabling

Main Responsibilities:

• Developing procurement workflows that are efficient and cost-effective.
• Communicating procurement policies to internal staff and ensuring compliance to procedures.
• Sourcing and engaging reliable suppliers and vendors.
• Negotiating with suppliers and vendors to secure advantageous terms.
• Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.
• Approving purchase orders and confirming delivery of goods and services.
• Performing risk assessments for potential contracts and agreements.
• Overseeing procurement budgets and cultivating a culture of cost saving within the company.
• Knowledge in inventory check

Requirement:

• At least 1 years procurement experience
• Possess a NITEC certificate & above
• Analytical, organizational, and communication skills Team player, meticulous, details-oriented
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

· Overseeing the production process, drawing up a production schedule.

· Ensure planned KPI's of efficiency & performance are met or exceeded.

· Track competencies of subordinates & provide leadership & development as required to achieve objectives.

· Evaluating existing manufacturing processes and identifying areas for improvement.

· Determining problem resolutions and implementing improvements.

· Developing and implementing cost-saving measures and quality control systems.

· Ensuring manufacturing processes, equipment, and products comply with safety standards and legal regulations.

· Evaluate manufacturing processes based on quality criteria, such as efficiency and speed.

· Organize and manage manufacturing workflows and resources.

· Any ad hoc duties requested by supervisor / manager.

Responsbilities:

• Primary function includes the market development for the entire range of power protection & power quality engineering solutions. Responsibilities encompass the development of appropriate sales strategy, administering all phases of sales process to ensure effective and timely customer service and response.
• The ideal candidate will be a process oriented and customer focused individual with a drive to improve sales and profitability. Work is performed under minimum supervision and requires incumbents to exercise significant independence and discretion based on previous experience.
• Possess the ability to develop sales lead generation and execute a successful multi-level sales strategy.
• Establish, maintain and expand commercial relations with customers. This is accomplished through frequent customer visits, follow-up and discussion by obtaining the knowledge of the customer’s strategic plans that will subsequently enhance the company’s long term business prospects and sales growth.
• Conduct technical presentation and training to target customers
• Monitoring of all sales leads project status and handle customers' feedback on quality and delivery issues

Requirements:

• NITEC or, Diploma in Mechanical / Electrical Engineering.
• Direct technical sales experience with a minimum of 2 years experience preferably from the Power Protection Systems or Power Distribution Industry. Candidate with no experience also welcoming.
• Superior customer skills and ability to multi-task several projects at one time.
• Must be highly organized and excellent sales, project and task management skills.
• Mature, highly independent and self-motivating
• Strong presentation, good communication and interpersonal skills
• Willingness to travel whenever required

UWCSEA East has part-­time vacancies for teachers of High School Spanish from August 2024.

We anticipate a 75%+ teaching load for this coming year. The successful candidate will teach a range of Spanish language acquisition classes from Beginner to Intermediate level in the High School. Enthusiasm for and experience of teaching students between age range 14 to ­18 is essential. Candidates who also have experience of teaching Primary and/or Middle School Spanish will be at an advantage.The successful candidate will be able to demonstrate that they are an excellent and inspiring practitioner with the drive to continually develop within the profession. The actual determination of classes will be dependent on the skill set of the appointee, the needs of our students and timetabling requirements.

Please note that to apply for this role, you must have an internationally recognised qualification and reside in Singapore. You must also be readily available from August 2024.

Main Responsibilities

• Teachers contribute positively to the collaborative culture of the Spanish Department, Languages faculty, and School teams.
• Teachers construct learning experiences that challenge students, support diverse learners in each classroom, and demonstrate a strong commitment to concept-based teaching and learning.
• Teachers utilise the UWCSEA Learning Principles as a foundation for effective teaching and learning.
• Teachers ensure assessments support ongoing learning and provide timely, relevant and appropriate feedback to students on formative and summative assessments.
• Teachers demonstrate effective classroom management that shows an understanding of the academic, social and emotional dimensions of learning.
• Teachers keep parents informed about the learning of their children, and be proactive in communication with parents.

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• A good degree with a specialisation in an area specific to this position and a recognised teaching qualification or certification are expected.
• The ideal candidate has a proven record as a successful teacher of Spanish as an additional language.
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academics; Activities; Outdoor Education; Personal and Social Education and Service.
• Academic expectations include enthusiastic participation in Professional Learning.
• On average the College expects a yearly contribution of two sessions per week in each season to Activities and/or Service, or equivalent for a part-time role.
• The College expects that teachers will participate enthusiastically in the curricular Outdoor Education experiences which are relevant to their students and will also occasionally volunteer for holiday Outdoor Education trips and/or Service trips.
• A commitment to diversity and inclusion is essential alongside a willingness to adapt and develop pedagogy to meet the needs of our learners.
• Applicants should have a passion for working with adolescents and younger children and understand their unique developmental needs.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Knowledge & Skills

- Capabilities in project planning and scoping, evaluation, logistics, and execution, as well as the use of diverse communication channels to raise public awareness

- Outstanding interpersonal, written, and verbal communication abilities for engaging and interacting with individuals at all levels

- Build and maintain relationships with key stakeholders, including but not limited to beneficiaries and their caregivers, partners, volunteers, government agencies, and community organisations

- Able to establish and maintain positive connections with colleagues at all organisational levels and external stakeholders

- Proficient in data collection and analysis, report writing, budget tracking and utilisation

- Able to manage multiple concurrent activities with tight deadlines

- Capacity to acquire and interpret information in a timely and precise manner, as well as the ability to think methodically, understand implications, and make suggestions

Behavioural Skills

- Engage and establish professional relationships with individuals and stakeholders in all practice contexts to create harmonious working culture

- Promote sense of purpose aligned with values of the organisation

- Adhere to professional standards valued by SAAC, acting in accordance of our values of Love, Integrity, Growth, Honour and Teamwork (L.I.G.H.T)

- Resilient and responds to challenges effectively

The AI/Chatbot Executive will be responsible for leading the development, implementation, and optimization of artificial intelligence (AI) technologies and chatbot solutions within Contact Centre.

The incumbent will be required to collaborate with stakeholders and cross-functions to leverage AI/Chatbot capabilities to enhance customer experiences, streamline operations and uplift productivity.

The role requires understanding of AI/Chatbot technologies and development, to exercise initiative and be able to handle projects and challenging situations.

Job Responsibilities

• AI/Chatbot Development / TrainingIdentify opportunities to leverage AI and chatbot to improve customer engagement and operational efficiency
  Work on functional design, process design (including scenario design, flow mapping),
  Train the bot by reviewing responses and feedback provided by customers to improve its understanding and responses
  Review the workflows and responses in the Bot to enhance user experience and meet evolving business needs
  
• AI/Chatbot ImplementationLead the selection, implementation, and integration of AI technologies and chatbot platforms
  Oversee the development and deployment of AI-powered solutions, ensuring scalability, reliability, and performance
  
• CollaborationCollaborate with cross-functional teams (Vendor, IT, Stakeholders) to identify optimal solutions, including strategy and planning of Bot development
  
• User Experience Enhancement and TestingReview customer interaction experience/feedback with Bot to understand Bot’s behavior and performance
  Recommend and make changes to responses and train the Bot for optimal response based on customers’ feedback
  Responsible for preparing UX mock-up and conversation flow, UAT test plan and documentation of the flow.
  
• DocumentationEnsure data is properly documented and verify data to create a baseline performance for the bot workflow.
  Execute on the communication of new features by documenting bot capabilities, including best practices and recommendations for optimal performance
  
• Analytics and ReportingReview customer feedback on bot behavior, understand how to accurately translate customer queries and requests into actionable outcomes.
  Perform data analytics to review and/or initiate new features implementations to improve operational efficiency
  Provide report and dashboard updates on bot & live chat performance
  
• Apply Income Competencies to all tasks undertakenChallenge status quo and take risk
  Commit to maximize the result by taking ownership and hold one another accountable
  Communicate by speaking up and be open to honest feedback
  Collaborate and support each other to win
  Create action plan with clear targets/outcomes and execute with discipline
  Cultivate positive customer relationships through quality service
  

Qualifications:

• Polytechnic / Higher NITEC / Degree
• Min. 1 year working experience in AI/Chatbot development
• Knowledge in Python language and Machine Learning & Data Analytics tools such as Pandas or PowerBI will be advantageous.
• Strong in Microsoft Office (Advanced Excel, Powerpoint, Word, Outlook)
• Experience managing multiple projects to a deadline
• Excellent time management and organization skills
• Strong attention to detail and customer service fundamentals
• A proactive attitude to problem solving and delivering of end results
• Passion for technology and creating a great customer experience
• Ability to work efficiently in high demand, team oriented and fast-paced environment with excellent mulit-tasking skills.
• Good analytical, critical thinking and problem solving skill.
• Strong inter-personal and written communication.
• Interest in building processes, structure, and documentation.

Assist Deputy General Manager/ Senior Manager in formulating, implementing and reviewing plans for the development of CDC to achieve community goals.

•            Lead and guide a team of Managers/Assistant Managers to work closely with North West CDC’s Council Members to conceptualise, plan and implement Healthy Living programmes to meet the needs of the community.

•            Lead and oversee development and implementation of joint projects/programmes with community stakeholders.

•            Manage projects/portfolios planning and execution, ensuring alignment with organisation goals and objectives

•            Build and strengthen relationship with existing stakeholders (i.e. schools, community organisations, various government agencies), and develop new networks and contacts to enhance the reach and impact of Healthy Living programmes. 

•            Supervise and guide Managers/ Assistant Managers to ensure project targets are met. To plan relevant targets for and with Managers/Assistant Managers.

•            Develops, supervises and guides Managers and Assistant Managers in the daily operations of the Council to carry out tasks efficiently so as to achieve CDC’s targets.

•            Provides administrative/logistical support and guidance to the Council, GROs and project joint partners to facilitate effective implementation of their activities.

•            Submits progress reports on the Council to PA Headquarters, thereby facilitating communication and coordination between the Council and PA.

Requirements:

•            Relevant knowledge or experience from work in previous voluntary/community activities/ sports-related sector would be preferred.

•            Prior experience in stakeholder engagement or community outreach would be added advantage

•            Knowledge of 2nd language is useful (e.g. Mandarin, Malay or Tamil).

•            Good interpersonal and communication skills to cultivate network and relationships with stakeholders

•            Able to attend night meetings and events on weekends if required.

• Bachelor's degree or above majored in Business Admi./Finance/ etc. related
• 3+Years of working experience in Finance & Office Management
• Fluent in Mandarin and English
• Familiar with Accounting/Tax/Audit/Banking etc. rules
• Skillful with Word/Excel/PPT and related Office software
• Strong responsible/careful/creative/innovative/cooperative working style

1. The efficient and skilled handling of all daily financial and administrative matters of the company.
2. Tasks are processing Group suppliers' invoices, staff reimbursement claims, payments to vendors, data recording and reporting, handling petty cash, etc.
3. Reliable closing of the monthly/quarterly accounts promptly to meet the reporting timeline as defined by the Head Office.
4. Responsible for all payroll matters including the processing of monthly payroll and submitting the CPF to the CPF Board.
5. Dealing with government agencies on tax and other regulations/legal matters.
6. Responsible for the quarterly submission of GST and Withholding tax to IRAS.
7. Handling intercompany confirmations every month.
8. Responsible for input in our system for reporting sales orders and revenue to HQ every month.
9. Planning and coordinating the year-end financial audit with external auditors and providing them with all the data and assistance necessary to meet the Group reporting timeline of the second/third week of January.
10. Coordinating annual stock-take with the Head of Service and external auditors.
11. Preparation of the annual budget by collecting input from the Sales Manager, Service Manager, and Managing Director in Q3.
12. Ad hoc reporting per the requirements of the Head Office.
13. Other matters assigned by Management.

The job description is only a general outline and detailed procedures may vary according to the actual situation. The job description may be adjusted to the demand and change in the future upon both understanding and acknowledgment.

Volunteer Management

· Assist the VM team in the recruitment, engagement, and retention of volunteers (focusing on senior volunteers 50 years and above).

· Dеvеlор vоluntееr position dеѕсrірtіоnѕ in consultation wіth рrоgrаmmе ѕtаff and providers.

· Cоnduсt оngоіng еvаluаtіоn оf ѕеrvісеѕ dеlіvеrеd bу vоluntееrѕ аnd іmрlеmеnt improvements аѕ nесеѕѕаrу.

· Tо connect аnd buіld rеlаtіоnѕhірѕ wіth volunteers and еxtеrnаl ѕtаkеhоldеrѕ tо рrоmоtе thе gіvіng ѕріrіt.

· Assist to trаіn рrоgrаmmе ѕtаff tо wоrk соllаbоrаtіvеlу with these vоluntееrѕ.

· Orіеntаtе аnd trаіn vоluntееrѕ tо іnсrеаѕе thеіr undеrѕtаndіng оf thе оrgаnіѕаtіоn, сlіеntѕ, аnd ѕеrvісеѕ.

· Plаn аnd іmрlеmеnt fоrmаl and іnfоrmаl vоluntееr rесоgnіtіоn еffоrtѕ tо appreciate thе gооd wоrk оf оur vоluntееrѕ аnd раrtnеrѕ.

· Wоrk collaboratively wіth thе fundrаіѕіng tеаm аnd tо organize suitable vоluntееr асtіvіtіеѕ оr together with соrроrаtе раrtnеrѕ.

· To perform or assist in any other tasks or projects as may be assigned to you.

Media Management

- Post COH events or clients’ activities on COH social media (Facebook and Instagram).

- Upload COH event videos to the COH YouTube channel.

- Update Website when required.

- Assist the VM team in COH newsletter distribution which includes but is not limited to printing cover letters via mail merge of the COH contact list, mailing the newsletter, and recording and updating the COH contact list whenever required.

The Metta Home for the Disabled and Metta Home Day Activity Centre (慈光乐陶苑及智障日间活动中心) were set up in December 2000 to offer community care options to adults with intellectual disabilities who are aged between 18 and 55.

Funded by the Ministry of Community Development, Youth and Sports (MCYS), the former is a purpose-built facility designed to accommodate 103 residents, whereas the latter is supported under the MSF and Tote Board Social Service Fund to provide day care services for a capacity of 50 beneficiaries.

Our programmes aim to equip all recipients with the skills and means to lead independent and fulfilling lives, so as to achieve social integration and quality of life. Tending them with holistic care and working closely with their primary caregivers to provide well-rounded support is a multi-disciplinary team comprising a social worker, training officers, staff nurses, assistant nurses, nursing and therapy aides.

As a Programme Executive, the candidate is responsible in the following areas:

1. Main Responsibilities

• Plan, coordinate & develop appropriate activities, outings, events, programmes for clients with Special Needs
• Monitoring progress and milestones of programmes
• Evaluate, revised, initiate new programmes based on changing needs, climate
• Train relevant staff to appropriately conduct programmes for clients with special needs
• Assist in planning and preparation of budget for programmes for new financial year
• Conduct survey/evaluation/progress of programmes and collate feedback for submission to Centre Manager
• Ensure smooth running of activities, programmes with the team
• Maintain good, timely and updated records and progress of all programmes
• Attend to residents needs for education and assist in schedule planning and time management
• Supervise and monitor service delivery of therapists / therapy aides
• Submission of MSF/NCSS requirements
• Maintain and review Outcome Management and ICP documentations
• Plans and coordinates outings/events for all centers in Disability Care

2. Volunteer Management

• Conduct volunteer interview and orientation and preparation of volunteer induction kit
• Work with the Community Partnerships / Events team regarding volunteers
• Conduct, evaluate and maintain regular records volunteer performance/reviews in programmes with residents and with volunteers
• Provide before & after programme support and facilitate engagement & logistical support
• Contact and/or correspond with volunteers/potential volunteers to maintain healthy and purposeful engagement
• Assist to handle volunteer misconduct if any and maintain records
• Develop volunteers and prepare yearly cvolunteer budget
• Plan annual volunteer appreciation events (door gifts, programme, performances, preparation with the residents including rehearsal and practice) in collaboration with Community Partnerships / Events team
• Keep & maintain records of volunteers’ personal data in accordance with PDPA guidelines
• Maintain updated volunteer database
• Provide quarterly updates of volunteer management reports to the Review Committee (MSF)

3. Other Responsibilities

• Participate in donor/volunteer/fund raising events
• Any other duties as assigned

4. Requirements

Experience

• Minimum 1 year of related experience working with adults with special needs

Qualifications

• Minimum diploma/degree in Program management /Social Services.

Other Requirements

· Able to work on weekends and public holidays when required

· Conversant Bilingually and dialects

1. Competencies

• Ability to work both independently and within a multi-disciplinary team
• Hardworking, meticulous and responsible
• Service oriented with good communication skills

Job Responsibilities :

Folding Section

• To check on the pastry dough and filling before use
• To adhere with the existing puff folding SOP
• To perform product weight check for every tray
• To ensure the standard of the puff quality and quantity produce
• To assist other team member to meet daily production target
• To inform supervisor if there is any defect or reject pastry dough or filling
• Ensure the puff was properly store at the right temperature

[What you will be working on]

In addition to your teaching duties, you will carry out industry or consultancy projects to help you remain relevant in your profession and to evolving changes in industry, and maintain strong linkages with industry and schools. You will also have the opportunity to have industry attachments or experience on a regular basis to update your skills, knowledge and practices of your profession.

[What we are looking for]

You should have at least 3 years of relevant experience in Travel & Tourism, Tourism or Hospitality Analytics, Leisure & Resort Management, Online Travel Agency or ticketing systems, Tourism Digital Transformation, Business Administration, Behavioural Insights, Experiential Marketing, MICE, Business or Market Intelligence, Social Media Strategy and/or Technology related areas. You should be able to teach in at least 2 or more of the following:

1) Customer Service & Relationship Management

2) Destination Geography

3) Reservation & Ticketing

4) Tour Planning & Operations

5) Attractions Operations

6) Clubs and Resorts Services

7) Data Analytics

8) New Media Marketing

9) Market & Artificial Intelligence

Candidates with relevant training and good presentation skills are preferred.

Those with good and relevant experience can look forward to Senior Lecturer or equivalent positions, with career development opportunities to leadership positions in the Colleges or Headquarters.

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.