At Real Tech Trading, the sales team is the engine that drives the global consumer reach of our day-to-day store solutions. We’re seeking a qualified sales manager who can oversee our store's daily operations with upmost sales skills as well as leadership of a team of driven sales representatives. The ideal sales manager has sufficient experience with the entire sales process, fluent in face-to-face rapport building, competent in product suites and knowledge, as well as deal closing. We’re looking for a quick learner who has strong negotiating skills — someone with a successful track record that proves to us that the candidate can supervise and manage the premise effectively. The role demands a leader who has a sharp mind and an ability to communicate, advise, close deals while working under a rather competitive environment.

Objectives of this role

Represent the company effectively with comprehensive knowledge of our offerings

Research consumer needs and identify how our solutions address them

Hire, train, motivate, and advise a team of sales representatives

Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts

Develop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectives

Generate leads, and establish and nurture client relationships

Responsibilities

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.

• Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products.

• Implements national sales programs by developing field sales action plans.

• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.

• Maintains national sales staff by recruiting, selecting, orienting, and training employees.

• Maintains national sales staff work results by counseling and disciplining employees; and planning, monitoring, and appraising job results.

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

•Contributes to team effort by accomplishing related results as needed.

Sales Manager Qualifications/Skills:

• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

• Regular visits the prospects, customers and agents to provide technical advice and generate sales opportunities
• Support existing accounts and agents as to maintain a high level of customer satisfaction
• Establish and manage new and existing accounts as to contribute to the growth of the Aftermarket organization
• Ability to interact with customers to provide solutions to their needs and request
• Detailed and accurate forecasting of territory opportunities
• Communicate and update management on a regular basis

Working Hour

Requirements

• Bachelor’s Degree and above

• Passionate

• Excellent verbal communication skills

• Leadership skills

• Coaching, sales team

• Sales planning

• Meeting sales goals

• Analytical skills

• Excellent knowledge of MS Office

• Ability to work under pressure

•Motivational and mentorship skills

• Managing customer needs

5 days work

Are you somoen who likes to work in a back office data admin role and want to be part of a leading and stable shipping company? A place you can have work life balance?

Look no further! In this role, you will be responsible for having invoices entered into the system and other data admin work to support a shipping team.

Description

• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met
• Manage operations with passion, integrity, and knowledge
• Effectively manage the restaurant in the absence of the Restaurant Manager
• Provide direction to shift leaders, and staff to achieve restaurant goals
• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness
• Assist in conducting staff and daily pre-shift meetings
• Assist in any areas of the restaurant when staffing constraints require

Requirements

• Minimum 1 year experience in related role
• Great leadership with solid analytical, communications and interpersonal skills
• Independent, proactive, resourceful and ability to work in a fast paced environment
• Team player with excellent interpersonal and communication skills
• Able to commit weekends and public holidays

Benefits

• Restaurant Incentives
• Rapid career advancement
• Medical & Dental Benefits
• 5 Days work week

Performing different types of massages, beauty treatments, and wellness therapies.

· Maintaining detailed records of massages, treatments, and therapies performed on each spa guest.

· Communicating with guests during massages to adjust massage techniques as required.

· Resolving guest complaints and reporting any accidents to the supervisor.

· Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

· Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

· Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.

· Enquiring about guests' medical conditions and allergies before providing spa services.

The candidate would be required to attend to the following:

• Assist doctors in aesthetic treatments
• Perform professional face, skin and body treatments for clients
• Provide professional comprehensive skin analysis advice and reply queries to clients
• Demonstrate professional and high-quality service standard to clients
• Able to handle any other ad-hoc jobs assigned by the management
• Ability to work independently as well as a team player

Requirements:

• Minimum 2 years of relevant experience in aesthetic clinic / beauty spa
• Possess integrity and good personality and is hard-working
• Excellent bilingual communication skills

1. Familiar with construction drawings, general mechanical principles and mechanical drawing knowledge;

2. Master the types, models, names, materials, specifications and application scope of common pipes, fittings and valves;

3. Responsible for on-site pipeline inspection and troubleshooting of unexpected faults;

4. Responsible for lofting work during pipeline construction, and implementing construction plans and required materials;

5. Acceptance of completion, sorting of completion materials and signing procedures;

6. Responsible for the use, storage and maintenance of relevant machinery and tools;

7. Complete other tasks assigned by the leader.

58 RECRUIMENT PTE. LTD.

2 GAMBAS CRESCENT #06-22 SINGPAORE 757044

LICENSE NO:19C9772

TEL:67026282

Job Description & Requirements

Good knowledge in Chinese & Fusion cuisine

1. Recruit, select, train, assign, schedule, coach, counsel and discipline employees

2. Communicate job expectations; planning, monitoring, appraising and reviewing job contributions

3. Plan and review compensation actions; enforcing policies and procedures

4. Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends

5. Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions

6. Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping

7. Analyze process workflow, employee and space requirements and equipment layout; implement changes

8. Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations

9. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

10. Accomplish operations and organization mission by completing related results as needed

11. Meet or exceed operations labor budget expectations

12. Manage staff levels, wages, hours, contract labor to revenues

13. Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees

14. Run a safe, injury/accident free workplace

15. Establish contracts and pricing and ensuring proper maintenance and serving as primary liaison with utilities and local government agencies, such as fire, police, health and safety agencies

16. Manage relationships with key operations vendors

17. Track vendor pricing, rebates and service levels

18. Review and approve all operational invoices and ensure they are submitted for payment

19. Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring

20. Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints

21. Work closely with Directors and management team to set and/or implement policies, procedures and systems and to follow through with implementation.

22. Communicate all operating policies and/or issues at department meetings

23. Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses

24. Great Knowledge of Chinese, Fusion Food

25. Maintain smooth operations of the outlet

26. To oversee the kitchen and design exceptional menus

27. Purchase of kitchen goods, manage daily kitchen operations within budget guidelines and to the highest standard and to train new staffs.

28. Manage compliance with food and beverage hygiene policies and procedures.

30. Hands-on experience with various kitchen equipment

31. Up-to-date knowledge of cooking techniques and recipes

32. Excellent time management abilities

33. Ability to remain calm and undertake various tasks

Requirements

· Proven work experience as a F&B Supervisor

· Hands-on experience with various kitchen equipment

· Advanced knowledge of culinary, baking and pastry techniques

· Leadership skills

· Ability to remain calm and undertake various tasks

· Excellent time management abilities

· Up-to-date knowledge of cooking techniques and recipes

· Familiarity with sanitation regulations

· Culinary school preferred

· Leadership

· Conflict Management

· Business Negotiation

· Organization

· Decision-Making

· People Management

· Data Entry Skills

· Data Processing Skills

· Dependable

· Reporting Skills

· Deadline-Oriented

· Budget Development

· Critical Thinking and Problem Solving Skills

· Planning and Organizing

· Communication Skills

· Persuasiveness

About prePO

Are you a Marine Engineer currently sailing on board vessels and looking to come ashore?

This is an excellent opportunity for a 2nd Engineer or 3rd Engineer on board oil tankers to come ashore and work with a leading and established ship owner in their Fleet department assisting Technical Superintendents.

This role will develop you into a Technical Superintendent role in the future.

What are you waiting for? Apply now!

Duties & Responsibilities

• Responsible for Sing songs that guests enjoy
• Sing in a production
• Attend meeting to know the theme and to plan for the songs to sing
• Source for musical scores
• Arrange for extra rehearsals with musicians to ensure that quality of song
• Source for the Costume and pros for your work performance (Can work with other musicians)
• Sing in front of a live audience

Requirements

• MINIMUM 2 YEARS OF STAGE EXPERIENCE
• Main Vocal with strong knowledge of Mandarin Pop
• Knowledge of Kpop is an advantage
• Respond appropriately to guest song requests. Communicate guest requests to waiter as needed.
• Understand and follow all company policies and procedures.
• PHOTOGRAPH IS ESSENTIAL IN APPLICATION
• WE ARE LOOKING FOR PERFORMERS WHO HAVE FULL TIME EXPERIENCE
• Able to Sing with Live Band
• Any other ad-hoc duties as per assigned.

Job Highlights

We are looking for an Event Marketing Manager who will join the Moledao team and help us build awareness and traction for the Moledao community globally. Moledao aims to help early-stage blockchain talents and projects develop their skills and demonstrate them through educational activities, courses, and hackathons.

Job Description

The candidate should ideally have experience and familiarity with blockchain community events and is also comfortable supporting social media and marketing initiatives, targeting the global market.

In this position, the candidate has an important role in dreaming up on-ground events to promote a brand, a product, a festive fair, or a community initiative.

With the main goal of delivering awareness and participation to community members, you will be working with the event organizer, potential sponsors, tenants plus internal stakeholders to stitch together a campaign and bring it from idea to life. You will use insights derived from social media and digital activities to develop a full and compelling story. This is an entirely independent project management role with the ability to be creative, and use your operational acumen to the best of your ability. You will have the opportunity to use your business mind to work on larger scale, while also being meticulous in the details.

Candidates need to be flexible, highly motivated, and approachable, with excellent event management skills honed by their hands-on experience in IRL events ranging from small to large scale.

We are a community-led company that targets developers and founders as customers. We expect you to bring your ideas, experience, and local knowledge to help us build our community globally.

Reach out to us if you are interested in helping to cultivate blockchain talents to improve the future of technology and finance.

Responsibilities

1. Responsible for the entire cycle in pursuing business opportunities with both attendees, stakeholders and other event organizers
2. Grow our presence in established markets as well as pursue new opportunities in untapped markets
3. Supporting and implementing strategies for maximising event exposure, attendees and community retention
4. Manage event processes and execution, including, but not limited to, ideation, budgeting, planning, marketing, registration, coordinating and operations for conferences, workshops, events, etc in physical, virtual, or hybrid formats
5. Develop creative media to maximize the impact of the event campaigns by using offline and online engagement
6. To plan, coordinate, and work closely with the appointed event organizer and partners for all event logistics-related matters.
7. Coordination with clients and partners in pre and post-sales and administrative functions to complete the cycle
8. Coordinate sales requirements with internal marketing and operations departments, monitoring material delivery deadlines
9. Liaise with the client’s finance department with regard to payment matters
10. Provide general administrative support to the team for the compilation of campaign reports, generation of contracts, and monitoring of their statuses

Qualifications

• Candidate must possess a minimum Diploma in Business Administration, Marketing, Real Estate Management or equivalent
• Minimum 3 years of relevant experience in the Event industry/Sales/Marketing/Leasing
• To plan, coordinate, and work closely with the appointed event organiser and venue partner for all event logistics-related matters.
• Good written and spoken communication skills, with strong negotiation and numeracy skills
• Meticulous, ability to multi-task and work within a tight timeline
• Possess a positive disposition, independent, resourceful, and a team player
• Interest or involvement in Web3 is highly advantageous

Additional Information

Career Level

Manager

Qualification

Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree

Years of Experience

3 year

Job Type

Full-Time

Job Specializations

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation, and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management
  
  Qualifications:
• Proven working experience as an HR Manager or similar role
• People-oriented and results-driven
• Demonstrable experience with HR metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation, and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Establishment is a ktv, may require to work on weekend and holiday, working hours 3pm to 3am

Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.

If you share our passion for service, we invite you to join us.

Discover your passion. Discover Love at Grand Park City Hall.

Job Responsibilities

• Organize the outlet in an efficient manner to cope with the day-to-day operations and bookings.
• Plan the requirements for bookings and promotions and to coordinate with all staff concerned to facilitate the smooth execution and operation of the events.
• Ensure adequate supplies in areas of responsibility and that equipment is well maintained.
• Ensure that food service is always efficient and effective, and facilities conform to hygiene and sanitary requirements, with excellent customer service and service recovery procedures.
• Maintain rapport with all guests and an up-to-date mailing list of all regular guests.
• Conduct training for staff according to the established standards.
• Assist the Food & Beverage Manager in the planning and executing of sales and promotions as well as marketing strategies and policies for the outlet.
• Provide information or instructions on new activities, outlet promotions, events as well as guest feedback to staff during briefing sessions.
• Ensure all food and beverages sold are properly accounted for at established prices.
• Perform any other job tasks as assigned.

Job Requirements

• Minimum 2 years of working experience in a similar capacity in the hospitality industry.
• Enterprising, resourceful, service-oriented and with an eye for detail.

-Taking off quantities, sourcing sub-contractors & suppliers, pricing and preparation of tender submission for all kinds of project especially R&R, A&A and Paints projects

- Evaluation of price comparison and costing summary

-Project administration and documentation include preparation of interim valuations, pricing and agreement of contract variations, update claim submissions, preparation of final accounts

- Carry out site measurement

- Evaluation and certification of sub-contractor’s progress payments

- Other quantity surveying related duties

- Manage Pre-Tender to post contract stages.

- Responsible for contract documentation.

- Attend meeting and assists Project Manager in contract matters.

- Preparation of monthly progress claim to client and submit claim for variation works.

- Closing of final account for projects.

- Liaise and establish support with Clients, Consultants, Quantity Surveyors, Architects, Developers and Contractors on certificate of claims for payments.

- Ensure timely and justifiable certification of payments from clients.

- Keep track of progress claim status and Accounts Receivable.

Introduction to GoNetZero

Who we are: In November 2022, GoNetZero was officially launched at COP27 in Egypt. We are a global decarbonisation solutions platform, headquartered in Singapore. We support customers on their end-to-end decarbonisation journey, from helping them acquire RECs, carbon credits, and using blockchain technology and data driven insights to assist in energy asset management.

Who we are looking for: GoNetZero caters to businesses of all sizes and across various industries. Our solutions are scalable and adaptable to meet the unique needs and challenges of each customer. As a high-growth business looking to expand internationally, we are looking for candidates who are entrepreneurial: self-driven, self-starters, and interested in creating a lasting impact in the climate technology space. As a rapidly scaling business, we thrive on adaptability and change, so if you are looking to join a fast-paced, exciting new business, join us!

GoNetZero is backed by Singapore Stock Exchange-listed Sembcorp Industries and is the carbon management business of Sembcorp Industries.

Key Responsibilities

· The Senior Marketing Executive shall report direct and support, Head of Marketing & PR, to work with the marketing and broader teams:

o to create and jointly develop engaging content/platform (such as thought leadership series, customer enewsletter, targeted industries/ profiles, targeted webinar) videos and white papers, demos showcase

o to plan and support the development of industry community/ advisory board

o to co-ordinate and write client case studies (with agency support if required)

· Research and understand the audience - competition, market size (segmentation) and opportunities

· Liaise with internal and external teams to ensure planned campaigns are completed successfully, on time and within budget and ROIs are met across various channels

· Support the development of the standardised templates and processes required for smooth marketing operations and reporting for the marketing plan across all marketing channels

· Being engaged to recommend and drive for improvement.

· Facilitates internal stakeholder engagement with various business units to ensure alignment and spontaneous collaboration for optimum results.

· Develop best practice learnings to share with the larger team and partners

· Stays updated on industry trends, changes, and nuances to drive innovation and adaptability.

Requirements

· Bachelor’s Degree in relevant discipline or equal experience

· 2 – 5 years marketing experience

· High proficiency in English (Knowledge of European languages is a bonus)

· Experience/ interests in sustainability is a bonus

· Flair for creativity

· Able to adapt to fast paced environment

· Good communicator that enjoys writing and storytelling

· Good time management, meticulous, highly organized, self-motivated and comfortable in a dynamic, business first environment

· Proactive, self-motivated individual who can multi-task without losing focus on priorities

· Disrupting the status quo and constantly wanting to drive and deliver innovation

· Keen to learn with a global mindset

· Active participant and a team player

Commitment required:

• Internship period of 4 months (September to December 2024)
• Internship can start earlier in July/August (ending December) if required for credit bearing internship
• Preferably Full time (5 days a week) or Part time minimum 3 days a week

Your role:

• Learn about the general (re)insurance
• Handle reinsurance pricing tools
• Conduct pricing pre-analysis
• Be embedded in the pricing and underwriting teams

• Ownership of a suite of client loan portfolio's and act as first point of contact for those clients
• Daily portfolio maintenance through processing lifecycle events and restructurings
• Review and set up of new securities or deals including any relevant attributes
• Provide reporting services to internal and external stakeholders
• Provide reporting and support the client operations team during the valuation cycle
• Position substantiation on a periodic basis for each portfolio
• Provide support to Team and Department management by participation in projects and resolving ad-hoc queries

Your Career

You will center your role on relationship management to achieve measurable results in increased revenue, market share, and depth within each partner sales team. Your success in this role will span the creation and execution of unique business plans with each focus partner . You’ll be measured primarily on the execution of the joint business plans . You’ll be working within all levels of large partner organizations and possess a commitment that focuses on developing strategic partnerships based on a long term, “outcome where everybody wins” strategy. 

Your Impact

• Engaging with key stakeholders (Regional Cloud GTM Teams, Regional Channel Directors, Channel Business Managers, etc.) build and execute on a JAPAC Prisma Cloud Ecosystem plan

• As part of the overall plan, identify and recruit new partners who will see Prisma Cloud as a relevant solution in their go-to-market strategy and which have the largest impact 

• Develop and execute business plans driving all aspects of the partner relationship to maximize growth opportunities and ensuring partner is well-positioned to deliver successful customer implementations and recommendations

• Work well in a team environment to ensure partner and customer satisfaction

• Design compelling value proposition that inspire partners to promote our solutions 

• Work with select partners and help them build a services catalogue around our cloud security offerings

• Provide clear and consistent communication across the region with your dedicated partners to build strong partnerships throughout your assignment

• Lead regular business performance and relationship reviews with senior management and various stakeholders 

• Build and maintain activity of performance reports and activity dashboards

The Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey.

Primary Responsibilities

Executes Core Tasks of the Lobby Operation

• Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and in close cooperation with the Raffles Butler.
• Provides a first-class arrival experiences for all residents including a seamless and personalised check-in experience. Closely assists the F&B team in welcoming and accommodating/seating restaurant patrons.
• Ensures the smooth running of the Lobby operation by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products and colleagues.
• Addresses any security incidents and guest complaints to the Lobby Operations management team and reacts proactively when suitable and appropriate.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Handles Cashier and Lobby Operation Coordinator Duties

• Accurately executes cashiering and billing duties in coordination with the Raffles Butlers and cooperates closely with the Finance team.
• Acts as Lobby Operation Coordinator to handle administrative tasks and to ensure the smooth lobby operation and the completion of all essential preparatory tasks prior to guests’ arrivals.
• Responsible for the timely pre-arrival correspondence cycle within the Lobby Operations team.

Maximises the outcome of upsell and cross-sell opportunities

• Executes the annual upsell strategy and achieves all goals as set by management.
• Cooperates with all departments and divisions in promoting inter-hotel sales and in-house facilities for Residents, F&B patrons and visitors.

Seeks constant improvement of quality in product and services

• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Hotel Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Participates in the handling and follows up of any security incident and guest complaint together with the Lobby Operations management team and always reinforces hotel values.
• Adheres to Workplace Safety and Health (WHS) policies and procedures.

Purpose:
The Data Center Technician II will support the Operations group in monitoring systems & applications, troubleshooting software and solutions, as well as assuring the operations environment is up and running. 

Essential Functions: 
Monitor and respond to System Alerts
Troubleshoot and resolve Support Tickets as prioritized by the Platform Captains
Perform service restarts on servers
Analyze system logs for troubleshooting and identifying system improvements
Provide internal, cross-functional communication with Cardinal Customer Service(s) and production engineering to provide updates
Escalate issues internally as needed
Open and manage support tickets with third-party vendors
Assist in setting up deployment and automation
Execute automated tests

Additional Responsibilities:
Other daily operations tasks as assigned 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

What an Analyst, Service Delivery does at Visa:

The Service Delivery team is a talented team of professional services organization responsible for overall technical program management and implementations, with a focus on implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the Asia Pacific (AP) region.

This position serves as Visa Project Manager for implementation services provided to Clients, including but not limited to, enabling a broad range of products and solutions, supporting complex processing modifications, and general tactical initiatives for Visa clients across the AP (Asia Pacific) region.

This is an individual contributor responsible for solving complex problems, serving to gather and document project requirements while providing client consultative guidance on Visa regulations, fees, features, and functionality. 

In this role, you are expected to:

• Lead and execute high quality project management support to Visa clients and processors to ensure client expectations are met in line with agreed timelines
• Coordinate directly with clients to analyze card program setup requirements to implement Visa products and services to support the business and formulate implementation solutions 
• Confidently manage client projects in parallel to product developments and a changing landscape 
• Build and enhance positive working relationships with key Visa client institutions, processors, and internal stakeholders
• Be able to communicate complex, technical concepts in a focused and well-organized manner 
• Be able to learn and acquire knowledge in modern technologies in keeping step with market developments 
• Good analytical skills, not just for problem analysis, but to use technical acumen for reviewing appropriateness of technical or project documents and in integrating systems solutions 
• Prepare and maintain detailed project plans, risk or mitigation plans, status reports, and issues logs to enhance internal and external communications
• Represent client system and operational requirements to internal Visa organizations
• Be an active contributor in a high-performing, supportive, and inclusive team culture
• Constantly create good functional collaboration with internal and external stakeholders, by being able to speak confidently with a professional demeanor 
• Be accountable for delivering agreed objectives. Be responsible for own workflow assignments and must be able to take the initiative to resolve problems and ensure delivery on commitments, leveraging your immediate manager for guidance and direction where needed
• Coordinate internal Visa resources to ensure delivery on commitments 

Why this is important to Visa:    
The role works across a breadth of internal and external stakeholders to achieve the stated project objectives. If required, this role escalates projects that are in jeopardy and works with line management within Visa and the Client organization to make decisions that bring needed resources to resolve any issues. The role serves as a technical as well as functional specialist and works independently with guidance only in the most complex situations.  

Projects you will be a part of:

Client implementation projects are the gateway to new business and increased revenue for Visa, as well as being key to helping our clients achieve their business objectives. The team leads project discussions with Visa Clients to achieve a timely and error free implementation of new Visa products and services and add-on of Visa programs. This role is responsible for solving complex problems and taking a broad perspective to identify innovative solutions.

If you are passionate about efficient project delivery that meet key business needs, love to apply your business acumen to solve unique or complex problems and get excited about delighting our clients through successful and efficient project execution, then this is the role for you.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General Tasks

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.

• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP)
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for coordinating and administrating among rooms division team and correspondence with internal and external stakeholders, organization of the divisional work flow, follow-through on pending projects. He/she is to be a part of various aspect of operation in the delivery of the Raffles Hotel Singapore service experience throughout the entire guest journey.

Primary Responsibilities

Manages Administration and General Tasks

• Ensures Rooms Division’s smooth daily operation by performing all tasks in adherence with the code of ethics as issued by Raffles Singapore.
• Oversees the daily occurrence of departmental expenses for better control and oversight for the end-of-month profit and loss reconciliation.
• Co-ordinates with colleagues and representatives of other departments to ensure an efficient flow of communication, assists departmental head with administrative duties whenever required/appropriate.
• Ensures all correspondences, messages, e-mails are responded in timely manner, disseminated accordingly, and remains confidential about all matters of such nature.
• Ensures service standards and individual performance are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Executes Core Tasks of Guest Assistance

• Delivers the Raffles Singapore guest experience through a pre & post stay guest correspondence and handling guest inquiry.
• Upholds a flawless impression and perception of the Raffles Singapore products and colleagues.

Deals with Supplier and Maintains Contracts

• Takes responsibility for maintaining contracts related to Rooms division and deals with suppliers when modification is necessary.
• Handles all appointments and keeps track of diaries assigned.

Seeks Constant Improvement of Quality in Product and Services

• Ensures personal awareness of the activities and services within the hotel in order to promote the property and is responsive to guest inquiries.
• Ensures all work is followed as detailed in Standard Operation Procedures (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP)
• Leads the handling and follow up on any security incident, guest complaint, and colleague injured together with the Lobby Manager and always reinforces hotel values.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

Candidate Profile

Knowledge and Experience

• Minimum Diploma in Hospitality Management.
• Minimum 1 year secretarial or coordinator experience preferably in hospitality or related field.
• Excellent communication skills in English and ability to communicate in a second language.

Competencies

• Possesses strong interpersonal skills.
• Ascertains and addresses guest and colleague needs and contributes in the team.
• Motivates individuals and creates and maintains a cohesive team.
• Focuses on work with an eye for detail and an approachable attitude.
• Works well under pressure, analyses and resolves problems, and exercises good judgment.
• Prioritises and organises work assignments and delegates work effectively.
• Self-motivates and shows good initiative in a dynamic environment.
• Ensures security and confidentiality of guest and hotel information.
• Possesses good computer and property management system skills.
• Embraces and responds to change effectively.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661