About the Company & Brand Background
Suu Balm is a uniquely differentiated range of skincare products for people with dry, itchy, sensitive or eczema-prone skin developed at one of the world's leading dermatology hospitals.
We offer an exceptional skincare range meticulously crafted by an expert dermatologist at the National Skin Centre in Singapore.
Currently, Suu Balm has made its mark in over 10 countries across Asia, the UK, and Ireland, with an impressive global sale of over 2 million tubes sold. As we continue to experience remarkable growth and expansion, we warmly welcome talented and enthusiastic individuals to be part of our team.
Why Join Suu Balm?
At Suu Balm, we’re not just a skincare brand—we’re a team that’s passionate about making a real difference in people’s lives. Here’s why working with us could be an exciting opportunity for you:
1. Grow With Us, Both Personally and Professionally
We’re a fast-growing company where you’ll be at the centre of the action. This means plenty of opportunities to take on meaningful projects, learn new skills, and see the impact of your work firsthand. If you’re someone who loves to grow and be challenged, this is the place for you.
2. We Value and Reward Your Hard Work
At Suu Balm, we believe in recognizing and rewarding the effort you put in. That’s why we offer:
· Competitive Salary: A pay that matches your hard work and contributions.
· Performance Bonuses: Achieve great results, and we’ll reward you for it.
· Profit-Sharing: When the company succeeds, you succeed too.
But we know a great job is more than just a pay check - it’s about feeling supported and appreciated. That’s why we also provide:
· Comprehensive Health and Medical Insurance: Your well-being matters to us.
· Wellness Allowance: For the little things that keep you feeling great.
· Paid Time Off: Recharge, relax, and come back ready to shine.
· Monthly Suu Balm Product Allowance: Love and use the products you help create!
· Education Support: Continue learning and growing with us.
3. Learn and Grow with an Amazing Team
At Suu Balm, we value teamwork, open communication, and respect. We celebrate wins together, share ideas, and support each other, making everyone feel they belong.
You’ll also work with talented teams across Singapore, Malaysia, Indonesia, Hong Kong, and the Philippines. Through workshops, learning sessions, and company events, you’ll gain valuable experience and grow alongside passionate people.
4. Work-Life Balance
We respect your time. Our regular office hours allow you to focus on work without sacrificing your personal life.
The opportunity:
In this role, you'll be a product expert for our Suu Balm product, helping customers or mostly patients find exactly what they need. You'll provide clear information about the benefits of our products and guide them towards the perfect choice. You'll also play a key role in keeping our Suu Balm displays organized and attractive.
In this role, your tasks could include
- Effectively promote the Suu Balm range of products to customers.
- Engaging in meaningful interactions and building good relationships with customers.
- Provide comprehensive information about the promoted products and services.
- Help customers in finding the ideal product to meet or suit their specific needs.
- Give advice and guidance on product selection, upselling, and recommendations.
- Ensure and maintain the Suu Balm product displays are organized and visually appealing.
- Maintain inventory by restocking and accurately recording inventory levels.
- Previous experience in consumer healthcare products or related stores is advantageous.
- Handle any assigned ad-hoc duties efficiently.
What you’ll need to succeed:
- At least 1 year of retail experience or relevant working experience
- Possess a positive and friendly attitude, shows empathy especially to patients that need help.
- Clearly explain product features and benefits, actively listen to patient/customer inquiries, and provide solutions in a professional and courteous manner.
- Maintain a friendly and helpful demeanor, create a welcoming environment for customers, and demonstrate a genuine desire to assist them.
