Job Description

• Manage the end to end on-boarding of clients in accordance with the Project Governance, Methods, competencies and chance management frameworks.
• Project definition and business case development (scope, objectives, dependencies, costs, assumptions, acceptance criteria, issues and risks) and approvals.
• Provide a single 'change' point of contact and coordination point for key clients and internal stakeholders to achieve project outcomes.
• 8+ relevant experience in charge management or migration projects .

Working Hours and Location

• Marine Parade
• 5 Days (Tuesday-Friday: 3-7pm, Saturday: 9-6pm)
• Immediate position

Roles & Responsibilities

• General administrative duties such as printing, filing, organising worksheets, updating records, data entry, etc
• Updating of courseware materials
• Provide administrative support to staff
• Assisting walk-in customers
• Other ad-hoc duties

What we’re looking for

• Fresh entry individuals are welcomed
• Responsible individuals who are able to work independently
• Proficient in Microsoft Office
• Positive attitude and able to work with other team members

We regret to inform that only shortlisted candidates will be contacted.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Participate in implementing the VaaS framework.
• Study and migrate existing vulnerability patching techniques to the VaaS setting designed in this project.
• Design and implement software runtime repairing techniques under the VaaS settting.

• Minimum Bachelors/Masters degree in Computer Science, Information Technology, Information Systems or closely related disciplines.
• Proficiency in C/C++ is required.
• Familiar with computer architecture. Understanding of hardware virtualization is a plus.
• Demonstrated experience and know-how on Linux kernel.
• Excellent working knowledge of binary execution.
• Good analytical, technical and problem solving skills.
• Applicants with research publications in system and software security areas will be advantageous.
• Self-motivated individual who can work independently and also collaboratively with team members.

#LI-XL1

Responsibilities

• Undertake detailed design in Building Structures
• Execution of projects and liaison with the Client, Client’s Consultants, Contractors, and authorities to provide technical support for design
• Checker to obtain approval of design and drawings
• Prepare design report & attend meeting to resolve technical issue

Requirements

• Degree in Civil and Structural Engineering or its equivalent that is recognized by the Professional Engineers Board of Singapore
• Well versed with local authority codes and regulations
• Minimum 4 years of relevant building structure with civil experience
• Involve in large scale building (HDB/ Condominium/ Commercial) structural design project
• Good exposure in the analysis and design of PPVC, Precast and concrete structures, steel structures
• Good knowledge of the various engineering design software and analytical tools
• Applicant who has lesser experience will consider for Engineer role

Responsibilities

Responsible for Electrical Engineering services for the projects from concept stage, design development, contract documentation, authority submissions, site administration to project completion

Conduct technical discussion on common design problems

Assist in maintaining high quality standards of design and construction

Responsible to participate and support the Company’s SHEQ within their scope of duties

Requirements

Recognised Degree in Electrical Engineering

Minimum 3 years of relevant experience in industry

About the Role

As a Senior Landscape Architect you will be responsible for managing mid-scale, or aspects of large-scale landscape projects in the local and overseas, across multiple sectors, and through all design stages.

Key Responsibilities

Design/Technical Expertise

• Delivers high quality design and/or technical work, engaging others with their creative and innovative thinking.

Project Management

• Demonstrates a detailed understanding of the design process and project brief, coordinating the preparation of the project deliverables and other activities related to the project development.
• Takes responsibility for quality control and supervision of project deliverables.
• Coordinates and integrates the work of external contractors, suppliers and professionals.

Team Management

• Leads by example – showcasing innovative approaches & fostering culture of creativity & professionalism.
• Role models Uncommon Land’s values and contributes towards a collaborative environment in which innovation is encouraged and best practice shared. Emphasizes communication and nurtures the culture of continuous learning & and development.
• Builds a network across the business and seeks leadership opportunities by directing and supporting junior team members.
• Inspires and guides junior team members to achieve their full potential in design and technical proficiency.

Client Relationships

• Develops effective relationships with clients and consultants.
• Supports Directors & Associate Directors with Client presentations, making a positive contribution towards project meetings and Client engagements.

Budget Control

• Takes responsibility for aspects of the project budget, and liaises with stakeholders to ensure delivery.
• Seeks to develop a working understanding of cost control, fee charging and project finance, and considers how project fees are maximised without threat to client relationship and repeat work.

About You

• 5+ years of experience in Landscape Architecture, ideally with Mixed-Use and/or Hospitality projects;
• Bachelor's or Master's degree in Landscape Architecture from reputable University;
• Creative candidate who is capable of leading landscape projects from Concept to Construction.
• Experience in liaison with Clients, Consultants, Contractors and Suppliers;
• Highly motivated and able to work independently as well as a team;
• Experience in leading small team of Junior Landscape Architects, including work distribution, monitoring and making sure the tasks are completed on time and to required quality;
• Experience in Project Management including preparing project plans, understanding financial side of projects and timelines;
• Manage multiple projects of large scope & scale.
• Excellent graphics, strong design and communication skills are essential;
• Strong sketching skills and ability to communicate the ideas via hand sketches/drawings;
• Proficiency in Adobe Creative Suite (InDesign/Photoshop/Illustrator), AutoCAD, Rhino, Enscape & Lumion, SketchUp, MS Office (Word/Excel/PowerPoint). Knowledge of Revit would be a plus but not essential;
• Demonstrates creative thinking abilities and contributes to firm wide design excellence and problem solving.
• Must be mature, well organized, confident and hardworking with a pleasant disposition and strong interpersonal skills and able to multi-task;
• Strong knowledge of tropical and sub-tropical plant materials and experienced in Planting Design;
• Willing and able to occasionally travel overseas;
• Outstanding work ethic.

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Seeking for a knowledgeable, passionate and caring Spinal Expert as our Chief Wellness Director & Trainer. You will be a good match if you possesses leadership, great communication and coaching skills. Advantageous if your are already in healthcare, fitness or wellness industry and is an inspirational leader.

Roles & Responsibilities:

• Setup operational SOP in customer services, follow up activities and day-to-day routine for the office
• Recruitment of Chiropractors and Spinal Experts
• Work with our Chiropractor and Spinal Experts to providing customer with tips and educate them to improve their lifestyle, including nutrition, exercise plans and stretches
• Keep detailed records of customer conditions, progress and monitor their care plans
• Attend conferences and workshops to keep current with development in Wellness Care, Rehabilitation and Spinal Wellness care space
• Educate our customers on importance of Spinal care
• Conduct education talks at schools, corporate and events
• Staff and partners traning

Requirements:

• Bachelor's Degree / Master / Doctor of Chiropractic from an accredited chiropractic college will be ideal.
• Diploma / Bachelor's Degree in Sports Science, Physio Therappy or Rehabilitation are also welcome.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Self-motivated, positive attitude and strong integrity.
• Experience in managing an outlet and leading a team.

As a Database Administrator, you will be responsible for designing and maintaining database systems. You will be the gatekeeper of all data traffic in the organization. Working individually and as a team, you should be expected to work with an Agile mindset to participate in project deliverables. We are looking for reliable, trustable and talented Database Administrators who are proactive in their line of work and have the drive to step out of their comfort zones and find new ways to manage data systems more efficiently.

Responsibilities

• Design and maintain relational and non-relational database system to meet project demand
• Research to optimize database query and performance
• Work with developers to reduce resource consumption and shorten request latency
• Ensure the highest level of database systems and infrastructure availability
• Design backup and recovery process for data and servers
• Test and evaluate the system regularly to ensure the highest level of data security, privacy and integrity
• Monitor database performance and perform regular server maintenance through applying patches and versioning when required
• Analyse and identify capacity related issues in systems and applications
• Troubleshoot any database related issue

• Minimum Bachelor Degree in Computer Science or equivalent
• Minimum 3 years of experience as a Database Administrator or Database related roles
• Minimum 2 years of AWS experience in administration and performance tuning of Linux based application stacks
• Experience in PHP, MySQL and NoSQL
• Experience in working with other Cloud Service Providers; Azure or GCP is a plus
• AWS certification will be an added advantage
• Knowledge of all-things networking such as SSH, DNS, SSL/TLS, TCP/IP
• Ability to dive into system logs, identify and resolve faults and issues
• Experience in data backup, recovery and security
• Prior experience in e-payments or e-commerce industry is a plus

Job Description

- Lead in handling sales operations in the company.

- Develop new business leads, signing new corporate and business group contracts.

- Oversee performance of sales team; lead, mentor, and manage a team of sales representatives, providing guidance, training, and support to achieve individual and team goals.

- Establish sales plan and justify plans to superior management.

- Identify emerging markets to find new sales opportunities.

- Preparing sales budget, projections and approving expenditures.

- Handling and resolving customer complaints regarding product or service.

- Effective point of contact between customers and internal support teams.

- Maintains strong relationships with customers, resolving complaints and understanding needs.

Job Requirement

- Excellent skills in selling & building client relationships.

- Results driven individual who is capable of meeting personal sales targets and lead sales team.

- Possess good interpersonal skills, analytical skills, communication skills and leadership skills.

- Strong Business Acumen.

- Chef or Sales in Food Related Products (Meat Industry) is a plus.

- At least a Bachelor degree holder in relevant field.

- Able to work on Saturday, 5.5 days a week.

- Candidates with less experience will be considered for Senior Sales Executive position.

Full time Food and Beverage Cook needed.

Must be willingly to work split shift.

Need to know how to speak Chinese and English.

Initiative and will to learn.

After completing our initial three-week comprehensive training programme, you will be providing strategic advice and high-quality analysis on all aspects of Strategy planning, Transaction support, and Regulation.

You will work on a diverse mix of international projects with the best-known brands in the industry, applying our deep domain expertise and methodology to solve complex business issues.

Our graduate programme has a strong record of laying early career foundations and developing well rounded Associate Consultants that soon take on meaningful responsibilities and make an impactful contribution to our projects.

These responsibilities will include:

• conducting high-quality research
• offering quantitative and qualitative analysis of that research
• gathering and interpreting numerical data
• modelling and forecasting using various pieces of software
• presenting your main findings in written, graphical and oral form
• contributing to proposal creation and client meetings
• collaborating with other teams across our global locations
• developing deep sector knowledge
• and more.

Asia Tech X Singapore (ATxSG) - home to established telecoms and tech events: CommunicAsia, BroadcastAsia, SatelliteAsia, and TXLR8 Asia - is a leading platform at the forefront of technological innovation and business excellence in the heart of Asia. As the epicenter for groundbreaking ideas, cutting-edge technologies, and influential thought leaders, ATxSG is committed to shaping the future of the tech industry. ATxSG's mission of "Tech for good," advocates that technology and innovation can be powerful agents of positive, sustainable change. We believe that by uniting people, sharing information, and fostering innovative ideas, we can catalyse transformative advancements that positively impact lives.

As we continue to grow and evolve, we're seeking a talented and driven Marketing Manager – Client to join our team. The Marketing Manager - Client is a motivated, resourceful and responsible individual who relishes in working in a fast-paced environment. We are looking for a proactive, highly organised, outgoing professional who is a real team player and has excellent communication skills.

Be part of an ambitious and highly committed team, who isn’t afraid to push boundaries and disrupt the status quo. Be ready to take on key challenges from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities. 

In this role you will: 

• Develop integrated marketing campaigns and lead the post-sale engagement, retention, and growth of our customers, partnered closely with the sales team.
• Develop and monitor automation campaigns to attract new client prospects to engage with our brands.
• Drive sales prospects to our event websites and through the buying cycle from awareness to booth purchase.
• Support in uncovering and identifying upsell opportunities during the customer’s lifecycle.
• Conduct lead generation campaigns and identify new opportunities to grow the client database year on year.
• Measure and report on campaign performance to key internal and external stakeholders, highlighting revenue risks, opportunities and changing landscapes. 
• Work as part of a cross-functional team to deliver successful in-person and virtual events.
• Foster a test-and-learn mindset, constantly analysing and optimising campaigns. 

• Assist the F&B Operations Manager in building and maintaining a strong and efficient team to provide the guests with the highest possible level of service
• Operate the department with positive financial results
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment
• Liaise with Kitchen and Bar on daily Restaurant & Banquet Operations
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager
• Anticipate the volume of business, considering the hotel's occupancy, the holidays, the weather, the activities in the Hotel, and the community in general
• Assist the F&B Operations Manager in casual labor & contract staff costings, daily revenue and cost reports
• Monitor the quality and quantity of all Restaurant & Banquet Operations items served timely
• Maintain good communication & relationship with all other Hotel departments
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations
• Regularly inspect equipment and ensure they are well maintained and in good working order
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values
• Have an excellent knowledge of the services offered by the hotel and ensure that all customers are aware of them

Responsibilities:

• Executes the social media, online, and offline Marketing strategy and PR of the hotel as directed by the General Manager.
• Handles the hotel's online reputation on all online platforms. The position is responsible for achieving the Trust Score objective of the hotel. Responsible for Online reputation KPIs (Trust Score, number of reviews, % of reviews answered) including responding to all guest feedback and following up with hotel departments on resolutions
• Monitor reviews written by guests on review websites (Number and quality).
• Implement corrective actions to improve touch points with low scores, in coordination with the Departments involved.
• Ensure reviews are answered by the team in a timely and appropriate manner (refer to the guidelines).
• Monitor the hotel's presence on review websites and the relationship with key partners like TripAdvisor.
• Issue monthly reports about the hotel's online reputation through the Online Reputation management tool. The main KPIs are Trust Score, Performance, Popularity, number of reviews, % of answers, and Score vs. Comp set.
• Conduct the channel management techniques, posting reply pace, content and frequency, and guest engagement needs for the department as per the Manager
• Execute the hotel's internal and external Marketing strategy as directed by the Manager.
• Stay up to date with market trends and Social Media and Marketing developments.
• Execute the Social Media strategy in line with the key Marketing objectives: Value proposition, Targets, Channels, Activities, Partnerships, resources & revenue. Key objectives should buzz business and loyalty.
• Establish a hotel presence on selected platforms in line with the marketing strategy and compliant with the brand DNA and guidelines.
• Execute all social media and digital-related promotions to build continuous growth. Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, and need periods. Translate worldwide and regional tactical campaigns into social media activities. Review content performance on a weekly basis and review future content accordingly.
• Liaise with the Corporate Social Media Team to create specific promotions via social media.

• Ensure accurate menu costing and pricing of all new menu, evaluate standard recipes and determine its potential cost.
• Cost all recipes, inter-kitchen transfers and any food and beverage consumed by the hotel ambassadors (Ambassador Restaurant).
• Work with F&B in menu costing, pricing, testing, planning.
• Establish par stock for F&B outlets and beverage store, ensure compliance by the relevant departments.
• Perform physical count of beverage stocks at F&B outlets and beverage store.
• Ensure accurate month end inventory are recorded and reconciled with general ledger.
• Account for inventory movements with proper documentation.
• Ensure proper cost management to reduce F&B wastages and ensure no pilferages.
• Prepare weekly and monthly cost report, provide advice to management of F&B revenue and cost control.
• Oversee Receiving and Store Officer to ensure that the control policies and procedures are followed. Ensure proper record keeping of inventories.
• Check Market List, Receiving Record, Costing List to ensure the effectiveness of the control system.
• Review periodically F&B Sales against F&B produce report to make sure there is no irregularity, and that the pricing of Guest Checks is in accordance with current menu while on food is leaving the kitchen without being checked and priced.
• Auditing detailed food and beverage sales information.
• Perform daily and monthly Food and Beverage reconciliations, using POS-generated sales analysis reports and ensuring that all discrepancies are explained.
• Make suggestions for possible improvement in cost control procedures.
• Key member in procurement system conversion .
• Perform duty as and when required by Director of Finance.

You are responsible for the laboratory operation activities in kit receiving, kit accessioning and specimen management. The Laboratory Operation Assistant has further responsibilities as described hereto.

• Be familiar and compliant with the Standard Operation Procedures (SOP)
• Receive and open the diagnostic kit upon arrival
• Perform accessioning by entering the relevant information on the specimen and requisition form into the LIMS
• Perform quality check on both specimen and requisition form
• Notify/clarify with Project Management on any potential defects/deficiency and follow up with corrective action
• Label the specimen with proper bar code label for positive identification of specimen
• Proper storage of post analysis samples
• Receive, storage and proper tracking of frozen samples
• Perform specimen management functionality
• Prepare outbound shipments as required
• Liaise with couriers for the timely delivery of shipments
• Timely reporting of any problems or issues to Team Leader Specimen Management or Senior Lab Ops Assistant
• Any duties assigned by the Team Leader Specimen Management or Senior Lab Ops Assistant

Responsibilities EIA Sub team (Water):

• Technical support working closely with senior staff and Project Managers.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Environmental Impact Assessment, Environmental Monitoring and Management Plan(EMMP), Pollution Control Study, Environmental Health & Safety, Environmental Due Diligence, etc.
• Will include extensive work for impact assessment in relation to surface water quality, including but not limited to hydrology/ metocean/ water quality modeling for this purpose
• Includes field work contribution for collection of water samples for baseline environmental work.
• Ability to work on a combination of these services will be highly regarded.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Business development support for current and prospective clients.
• Support team manager in project and proposal management as well as administrative duties
• Comply with quality management on all work products.
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary.

Responsibilities (Acoustics):

• Provide support on Noise, Vibration and Building Acoustics, (both internal and environmental) working closely with Project Managers and Project Director.
• Contribute to environmental projects in Singapore, SE Asia, and Asia (depending on project opportunities) on the Noise and Vibration components
• Support in conducting Building Acoustics assessments
• Be responsible for writing reports and associated technical output with multinational clients and government agencies;
• Participate in key activities associated with the development of the Noise/ Vibration and Building Acoustics disciplines with the respective leads in each major country/region; attend weekly team meetings and participate in technical knowledge transfer sessions and technical conferences
• Perform site visit/inspection/assessment and supervise subcontractors as required for the projects handled
• Support other projects in Singapore and other regions as and when required
• Support team manager in project and proposal management as well as administrative duties
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior
• Shall perform other duties that his/her immediate superior may assign from time to time

Responsibilities (RCE Sub team):

• Work on site assessment and remediation related projects, whether as individual or team, in accordance to client requirements, local regulations and international standards
• Perform site visit/inspection/assessment and supervise subcontractors as required for the projects handled
• Write technical reports to present the findings, analysis and recommendations
• Support other projects in Singapore and other regions as and when required
• Support team manager in project and proposal management as well as administrative duties
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior
• Shall perform other duties that his/her immediate superior may assign from time to time

Responsibilities EIA Sub team (Water):

• Technical support working closely with senior staff and Project Managers.
• Contributing to environmental projects and business growth in Singapore, SE Asia, and Asia (depending project opportunities) on technical aspects of one or more of the following: Environmental Impact Assessment, Environmental Monitoring and Management Plan (EMMP), Pollution Control Study, Environmental Health & Safety, Environmental Due Diligence, etc.
• Will include extensive work for impact assessment in relation to surface water quality, including but not limited to hydrology/ metocean/ water quality modeling for this purpose
• Includes field work contribution for collection of water samples for baseline environmental work.
• Ability to work on a combination of these services will be highly regarded.
• Contributing to project presentations and client meetings with senior staff and Project Managers.
• Business development support for current and prospective clients.
• Support team manager in project and proposal management as well as administrative duties
• Comply with quality management on all work products.
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior
• Task budgeting and scheduling control.
• Coordinating with stakeholders, sub-consultants and other disciplines, as necessary

At its core, Visa is a payments network that connects consumers and merchants with financial institutions.  At the heart of our brand promise is VisaNet, of which the main components are authorization, clearing and settlement and dispute resolution systems.  Payment Products Development (PPD) is the Visa technology organization with responsibility for maintaining and enhancing VisaNet to meet current and future market needs.  We develop and manage end-to-end technology solutions that deliver reliable, scalable, and secure financial transaction processing services to Visa’s clients.

This position, based in Singapore, will lead projects in PPD, ensuring the delivery of regional and global solutions, as driven by the business.  The position works with technical staff, business partners and senior management across organizational boundaries to obtain resources, schedule work activities and coordinate all areas to successfully complete project deliverables.

Responsibilities

• Work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce Project Charters and other documentation needed for funding approvals
• Plan and coordinate delivery of small-scale projects that span multiple organizations
• Set clear expectations with business partners to provide transparency into project initiation activities, and manage day-to-day interaction during project execution and delivery
• Perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines
• Proactively identify, manage, and mitigate project risks and find ways to accomplish project goals in the context of dynamic business/technical environments
• Provide customer service and communicate project status (timelines, progress, and challenges) to technology and business stakeholders regularly
• Achieve project goals by engaging effectively with stakeholders, including enterprise architects and strategists, technical subject matter experts, business partners, Visa senior management, technology vendors, and financial institutions and strategic partners, as needed
• Manage project budgets effectively by ensuring forecasts and actual charges are in line with approved bids and project costs are effectively controlled
• Anticipate change and identify ways to overcome challenges and constraints to keep project activities on schedule to meet or exceed business partner expectations
• Take initiative to exhaust all avenues to resolve issues/problems before involving management escalation
• Ensure project is in compliance with Visa's Project Management Methodology and Key Controls
• Keep project status updated in project management tools and maintain good records (e.g., project financials, schedule, issues, risks, change control decisions)
• As a global organization, there may be a need to attend calls/meetings after/before standard office hours during the week

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Currently, we are looking for bright and dedicated interns who are looking to experience and learn about the wonderful world of advertising. In this role, you will discover and participate in the math and magic that goes into some of the best ads in the region. 

Expectations of an Account Servicing Intern

• Manage daily implementation and execution of all online and offline projects
• Responsible for comprehensive and accurate WIP updates to clients
• Ensure projects follow the overall strategic direction of the brand
• Partner with other team members (creative, production, operations) on projects, to ensure timely project delivery

About the job

The Systems Officer is overseeing the Service Desk in a timely manner and in line with agreed-on service levels. The person is responsible for the day-to-day IT operations.

Your assignment

Provide Business IT support to the store

• Ensure that IT systems perform with high availability, performance, and security
• Takes an active role in Disaster Recovery Exercise
• Oversee Service Desk Operations and Compliance

Day-to-day IT Operations (Core Responsibilities)

• Assess assigned severity levels on Service Desk and comply with agreed-on service levels
• Investigate and resolve issues posted on the Service Desk
• Support user enquiries on IT issues over the phone/email/remote assistance
• Develop quick Level 1 & 2 resolution processes for common issues
• Escalate issues appropriately using hierarchical and functional escalation guidelines
• Communicate with end-users regarding incident status
• Plans and carry patch management
• Provide IT Support/Installation/Configuration for the company's PC end-users
• Provide troubleshooting on Computer Hardware/Software (including POS) and Network problems
• Provide review to ensure that all incident tickets, regardless of assignment, are closed
• Provide Weekend Store Support for critical Store Retail System on rostered basis
• Arrange with Technicians for repairs/maintenance of Hardware
• Retail IT Weekend & After-Office support is required for this position
• Monitor software license compliance through physical checks and tools (Service Desk and SCCM).
• Coordinate on-site work with authorised vendors during rebuild, relocations or repairs.
• Work with the Department Managers and Learning & Development (L&D) Manager to design, implement and review training programs for all users

Your profile

Motivation:

• Passionate about IT solutions and trends in the retail industry
• Possesses teamwork and service-oriented mindset
• Strong sense of achievement in driving IT operational support

Knowledge & Experience:

• At least a Diploma in IT Professional disciplines (Computer / Information Technology)
• Minimum 2 to 3 years of experience in an IT support role
• Practical knowledge in supporting super users, system support and testing
• Practical experience in IT support including Service Desk, System monitoring, Backup & restore, Patching & Malware protection
• IT Support experience of IT systems in retail environment (Microsoft Navision, LS Retail, POS, CRM, SQL Database)
• Working knowledge of IT infrastructure, network and security technologies (Windows Servers, Active Directory, Azure, VMWARE, EMC Storage, CISCO Routers, Switches & WLAN, Firewall, SCCM and Azure Cloud)

Capabilities:

• Resolve IT support issues and service requests in a structured and timely manner
• Excellent teamwork and establish good working relationship with users and service providers
• Customer service mind-set, self-starter, process improvement orientation
• A technical, logical thought process with strong communication skills and has a good command of English

Asia Tech X Singapore (ATxSG) - home to established telecoms and tech events: CommunicAsia, BroadcastAsia, SatelliteAsia, and TXLR8 Asia - is a leading platform at the forefront of technological innovation and business excellence in the heart of Asia. As the epicenter for groundbreaking ideas, cutting-edge technologies, and influential thought leaders, ATxSG is committed to shaping the future of the tech industry. ATxSG's mission of "Tech for good," advocates that technology and innovation can be powerful agents of positive, sustainable change. We believe that by uniting people, sharing information, and fostering innovative ideas, we can catalyse transformative advancements that positively impact lives.

As we continue to grow and evolve, we're seeking a talented and driven VIP Relations Manager to join our team. The VIP Relations Manager is a motivated, resourceful and responsible individual who relishes in working in a fast-paced environment and being part of a small team. We are looking for a proactive, highly organised, outgoing professional who is a real team player and has excellent communication skills.

Be part of an ambitious and highly committed team, who isn’t afraid to push boundaries and disrupt the status quo. Be ready to take on key challenges from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities. 

Key responsibilities:

• Coordination of VIP activities in liaison with the Head of VIP and Event Director.
• Work closely with the Marketing Leads to grow the VIP audience and adapt messaging for VIPs attending the event.
• Expand the offering and strategy for the VIP audience in conjunction with the Head of VIP and Event Director
• Invite targeted VIPs to attend Asia Tech x Singapore.
• Contact selected individuals by email to discuss attendance and securing their participation in various structured networking / social formats.
• Ensure VIPs are looked after and participate in the proposed networking/social programme.
• Ensure that VIPs have a superior customer experience throughout the campaign.
• Work with the event sponsors to maximise the participation of their clients in the event.
• Administration work in the lead up to the event, including registration system, calendar invites and excel lists for attendees of various networking functions within the event.
• Build strong relationships with these key VIPs to create brand commitment and loyalty.
• Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats.
• Support to deliver the One to One Meeting Service, (physical and digital) in conjunction with the sales team.
• Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes.
• Work alongside the sales team to identify where we can grow revenues relating to VIP activities