What’s the job?

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As an Executive, you will not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, in support and partnership with Front Office, Guest Relations and Uniformed Services Teams. You will also create the warm atmosphere that makes our guests feel at home in any location of the hotel.

Your day-to-day

• Be the warm welcome that kicks off a memorable guest experience
• Multi-Faceted Duties - Trained to be able to carry out multiple roles within the hotel such as Front Desk, Club InterContinental and Concierge
• Front Desk – Delivery of efficient check-in and check-out procedures as per Standard Operating Procedures with True Hospitality and genuine interest in our Guests. Handle cash and credit card transactions. Take and manage guest bookings, up-selling opportunities and sharing of experiences to enrich their stay experiences.
• Uniformed Services – Working Better Together with Uniformed Services Team in providing guests with prompt service, professional attention and personal recognition with excellent local knowledge. Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests
• Club InterContinental - Assists in delivering the Club InterContinental stay and dining experience with the guidance of Butler & Club InterContinental Manager.
  Working Better Together with Culinary team in ensuring that Club InterContinental dining experiences are delivered as per Brand standards.
• Executing upon key butler responsibilities across all facets of the guest experience; performed with an intuitive and anticipative service sequence with flair.
• Ensures complete resolution of guest feedback and thoroughness in recording of feedback and preferences of all guests.
• Key point of contact for Guests across guest journey (pre arrival, during stay and post departure).
• Supports in all Front Office & F&B relevant department and works closely with all section within the hotel in ensuring a most seamless delivery of all guest experiences across the Hotel.
• Responsible for maintaining inventory levels, maintenance and general upkeep of equipment and operating supplies.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Conducts shift briefings to ensure hotel activities, events and operational requirements are known on the day’s schedule. Attends Group Pre-conference with Operational and Sales Leads, manage group room allocations, handles group arrivals and departures in the absence of Rooms Controller.
• Check, responds/action all emails in a professional and timely manner in the absence of Rooms Controller. Handles IHG Rewards Club and non-members’ room allocation, ensures rooms are assigned according to preferences in the absence of Rooms Controller
• Schedule and regularly conducts routine inspections of area under his/her control and guest rooms prior to arrival.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against Hotel’s rolling forecast and official budget.
• Communicates closely and regularly with Housekeeping Coordinator on room status; Arrange/prepare site inspection rooms for Sales & Marketing on a daily basis and coordinates with Engineering and Housekeeping on PMM (Preventive Maintenance) daily on the blocking and releasing after completion in the absence of Rooms Controller.
• Elevating Guest Experience – Deliver our Loyalty Experience by acknowledging our IHG Reward Club and InterContinental Ambassadors; tailoring our Club InterContinental guests experience in person, emails, or on the phone. Stay one step ahead of guests’ needs – record and act on preferences, handle messages, requests, questions and concerns proactively. Be a trusted contact for all guests.
  Assist Guests with all requests; from accommodation billing to local knowledge, and basic problem handling to take care of their stay
• Driving Results – Supports Department in delivering to departmental targets of upselling revenue and Loyalty enrolment. Delivers genuine guest experiences with True Hospitality.
• Leading Others – Supervises and directs Guest Experience Ambassadors. Reports to Duty Manager and supports other departments at peak periods. Cooperate and communicates with other hotel departments as required.
• Develops, oversees, mentors and coaches all associates and interns functionally.
• Upholding of safety and security of our Guests and Colleagues at the Workplace in line with Hotel’s Emergency Response procedures and security guidelines.

What we need from you

• Strong eye for detail and delivery of service excellence across all operational facets of the guest experience.
• Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
• Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
• Fluency in the local language - extra language skills would be great, but not essential
• Literate and tech-savvy – you will need a good grasp of reading, writing, basic maths and computers
• Advanced Front Office Opera PMS knowledge and upselling skills
• Appreciation for Food & Beverage offerings, and provision of excellent Food & Beverage service standards with food handling certification
• Flexibility – night at times, weekend and holiday shifts are all part of the job
• You will have a tertiary or a diploma qualification. A college or university degree would be a bonus, but not essential
• Experience - You have spent at least two years in a front desk or guest service supervisory position
• Strength - sometimes you will need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
• May be required to work nights, weekends, and/or holidays.

The Role - Executive Assistant Manager

• Oversee daily operations, planning, and assigning tasks to ensure optimal staffing levels.
• Develop and enhance team performance through coaching, feedback, and setting performance and development goals, while recognizing and rewarding excellence.
• Train team members to ensure compliance with standards and provide them with the necessary tools for efficient work.
• Foster teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Interact with guests and external contacts, including clients, government officials, travel industry representatives, suppliers, competitors, and local community members.
• Ensure the highest level of guest satisfaction through exceptional guest services and amenities.
• Maintain a safe and secure environment for guests, team members, and hotel assets in compliance with hotel policies, procedures, and regulatory requirements.
• Act as a public relations representative to enhance hotel and brand awareness within the local community.
• Encourage team member involvement in community organizations, activities, and businesses.
• Develop and implement action plans to promote environmental consciousness and reduce the hotel’s carbon footprint.
• Perform other duties as assigned and may serve as manager on duty.
• Assist the General Manager in monitoring operational plans to achieve optimum guest satisfaction, sales potential, and profitability.
• Collaborate with the General Manager to recommend capital improvements that enhance the hotel's assets and foster brand loyalty.

Job Requirements

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
• Three years management experience in a high-level operations role or an equivalent combination of education and experience
• Type and level of experience required may vary slightly based on size and complexity of the property
• Must speak local language(s)
• Other languages preferred

What’s the job?

Lead and manage the function of Sales (Corporate, Leisure & Groups) to maximise performance through total revenue generation and achieve budget revenue.

YOUR DAY TO DAY

• Direct Sales team to manage account base to maximise performance across all revenue streams (Corporate, Leisure & Groups)
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
• Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Monitors competitors’ activities and assists in marketing intelligence
• Builds profile within local market place through attendance at various events and local market place
• Engage with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
• Travel when required to promote the hotel and develop potential business in other markets
• Ensure active management of individual GAPs and personal development plan.
• Other duties as assigned by Director of Sales & Marketing or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years’ sales experience, preferably in luxury hotel or hospitality.
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for result
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

Job Description

Oversee the daily operations of a spa to ensure it runs smoothly and provides a quality experience for guests.

• Tending to the needs of guests
• Maintaining consistency in standards and performing ongoing training with all staff
• Ensuring guests are provided a relaxing environment
• Performing spa treatments, massages, facials and wellness therapies
• Managing inventory, including beauty, bath and treatment products
• Assigning tasks and coordinating staff and facility schedules
• Ensuring the spa meets hygiene standards and complies with all health and safety regulations
• Communicating with clients and responding to queries to increase loyalty and satisfaction
• Maintaining a client database

Working closely with a Senior Interior Designer and other team members, you will support conceptual design approaches and develop project design and presentation drawings. In addition, you will support in coordination with other consultants and participate in project meetings and presentations as needed.

Responsibilities

· Support project deliverables at concept, schematic and design development.

· Collaborate on projects with our international design studios, project consultants and CAD team and 3D visualizers as required.

· Participate in project meetings and Client presentations as needed.

· Perform any additional responsibilities as may be requested or assigned from time to time.

Qualification

- Degree in Interior design

- Good at English communication

- Ability to use the design programs such SketchUp, Photoshop, CAD.

- Understand the design progress

Responsibilities:

Preparation of Beverages

• Prepare and serve tea, coffee, and other beverages to staff and visitors.
• Ensure beverages meet company standards and individual preferences.

Office Cleanliness

• Keep tea/coffee stations clean and organised.
• Wash and clean cups, mugs, and other utensils.
• Maintain the cleanliness of pantry equipment.
• Fold, pack, and mail letters as required.

Customer Service

• Serve beverages to Council Members and external parties during meetings (e.g., standco and council meetings).
• Assist with refreshments and setup/cleaning for meetings or events.

Stock Management

• Replenish pantry supplies and snacks.
• Notify the office manager of low stock for timely restocking.

Waste Management

• Dispose of tea bags, coffee grounds, and waste responsibly.
• Follow office waste disposal procedures.

Health and Safety

• Maintain hygiene and cleanliness in all work areas.

Requirements:

• Able to communicate in Mandarin, as the office operates in a Chinese-speaking environment.
• Availability from 8:30AM to 5:30PM, with flexibility for occasional extended hours.

About the Role:

We are seeking a highly skilled Salesforce Developer to join our dynamic team! In this role, you will be responsible for designing, developing, and implementing Salesforce solutions, while ensuring high-quality deliverables through code reviews, unit testing, integration testing, and user acceptance testing (UAT). You will play a pivotal role in leading Salesforce projects and maintaining a key role in designing and developing the architecture.

Key Responsibilities:

Salesforce Project Leadership:

• Initiate, lead, and deliver Salesforce projects, including system design and architecture.

Quality Assurance:

• Perform independent code reviews, unit testing, integration testing, and support user acceptance testing (UAT) to ensure high-quality deliverables.

Solution Development:

• Develop and design scalable and effective solutions on the Salesforce platform using relevant tools and technologies.

Public Sector Solutions:

• Experience in developing solutions for Public Sector organizations (PSS) using Salesforce technologies.

Omniscript and Omnistudio:

• Leverage Omniscript and Omnistudio for building dynamic, customized solutions.

Collaboration:

• Work closely with project managers, business analysts, and other stakeholders to ensure successful implementation and alignment with business requirements.

Required Skills & Qualifications:

Salesforce Platform Knowledge:

• Experience in Salesforce development, with a deep understanding of Salesforce platform capabilities and customization options.

Certifications:

• Salesforce Platform App Builder
• Salesforce JavaScript Developer I
• Salesforce Platform Developer I
• Salesforce Platform Developer II

Public Sector Solution (PSS):

• Proven expertise in delivering Salesforce solutions tailored for Public Sector organizations.

Omniscript & Omnistudio:

• Hands-on experience using Omniscript and Omnistudio to design and implement dynamic, customer-facing applications.

Testing & Quality Assurance:

• Strong background in unit testing, integration testing, and user acceptance testing for ensuring the highest quality standards in deliverables.

Problem-Solving:

• Ability to analyze business requirements and design effective, scalable solutions on the Salesforce platform.

Our client, an Insurance company, is hiring for a Policy Servicing Operations Manager to supporting policy servicing for global markets and HNW clients. Key responsibilities include preparing policy reviews, managing insurer statements, coordinating payments, and identifying process improvements. This position offers a dynamic environment and the opportunity to work with a global network of private banks and financial institutions.

Our Ideal Candidate:

• 4+ years of relevant experience in Policy Admin and/or after sales service for Life Insurance, preferably for HNW clients
• Strong organizational skills
• Fluency in English and Chinese is required to liase with external stakeholders in China
• Diploma / Bachelor’s Degree / Professional Degree or equivalent, any field

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

The Research and Development (R&D) Chef creates new recipes to improve food product from the organisation. Ready to designs new recipes in consideration of ideas and market demand for new products. Ready to improves recipes and preparation methods to meet mass production and regulatory needs. Ready to helps to design marketing strategies based on candidate approach and ideas in creating new products.

Candidate should skilled in culinary arts and is experienced in the Food and Beverage (F&B) sector. Candidate works in a kitchen or laboratory. Candidate has good knowledge on food science and is familiar with nutrition and mass production needs. Candidate has sound understanding of cultural and culinary trends. Candidate is very creative in developing and presenting products.

Duties and Responsibilities

• Assist in data gathering for new product specifications.

• Confirm product formulations and other information for constructing product profiles.

• Create new recipes and refine taste profiles through experimentation.

• Develop ideas from food preparation processes for marketing purposes.

• Develop product improvements based on sensory testing and consumer data.

• Establish product specifications and documentations.

• Make recommendations in the design of new manufacturing processes or to change current equipment or processes.

• Modify new product recipes and ingredient selection while taking note of nutrition, shelf life and regulations.

• Plan, manage and run panel sessions and sensory tests on food products.

• Refine recipe formulation for mass production purposes.

• Review ingredients to meet customer needs and requirements.

• Review methods to improve quality of new food products and compliance with food regulations during mass production.

• Suggest alternative ingredients and food preparation processes to meet mass production and compliance needs.

• Suggest changes to new food production processes.

• Support sales team by preparing samples for local and overseas customers.

• Troubleshoot production processes to resolve production, quality and regulatory compliance issues.

Requirements and Qualifications

• Strong knowledge of food science and nutrition.

• Excellent culinary skills and creativity.

• Ability to work well under pressure.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Proficiency in using kitchen equipment and tools.

• Knowledge of food safety regulations.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Ability to source and evaluate new ingredients.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

A Senior Account Executive at We Are Social is the level when you take a step towards managing your own campaigns & leading day-to-day client contact within your team structure.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Understand the overall client business objectives and develop strategies as needed
• Assist the Account Manager and Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings
• Weekly reports and content distribution

What are we looking for?

• 2 years of experience in an advertising, digital, social agency
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills is a must
• Comfortable with writing, proofing and public speaking
• Skilled in MS office – Powerpoint, Word and Excel

#LI-JT1

The role

We are looking to hire an Assistant General Counsel, Asia to join our Legal & Compliance team in Singapore who will report to our General Counsel, Asia.

We are a global, diversified reinsurer with a local footprint who can step up to any challenge, while remaining small enough to be adaptive and responsive. Reinsurance is a relationship business, and we continually strive to live up to the promise of our name, PartnerRe. We are a centralized organization and bring a more personal approach to the marketplace with a distinctive balance of technical skills and client focus, expertise and partnership. We are a true global organization with a multicultural workforce.

In this business facing role you will be: (i) providing legal advice and support to our Asia (re)insurance businesses, assisting the General Counsel, Asia in day-to-day activities and delivering projects, liaising with regulators and clients in Singapore and Hong Kong and across Asia to address regulatory and legal queries; and (ii) part of the global team supporting financial crime compliance for PartnerRe Group, with a focus on AML and sanctions. 

The accountabilities

Two principal prioritities for this role:

• (1) Assisting GC, Asia to deliver on key objectives in Asia:
• • identify, manage and mitigate legal, regulatory and reputational risks;
  • enable the business to achieve PartnerRe’s strategic and commercial goals by providing legal expertise in an efficient and effective way;
  • run and manage regulatory / corporate governance and corporate secretarial aspects for PartnerRe entities in Asia.
• (2) Be a core member of the global team advising on sanctions and AML compliance, and supporting regional L&C teams in implementing compliance policies and procedures across PartnerRe. As part of the global team, you will work with the business and support units to manage sanctions and AML risk, by proactively monitoring and communicating legal/regulatory developments, advising on compliance requirements and best practices, and helping to identify and mitigate risks. 
• In order to successfully deliver on these two priorities, the Assistant General Counsel must be able to:
  • provide correct and timely assessment of legal & compliance matters and give customer-focused and solution-oriented advice, while retaining independence as legal & compliance adviser.
  • provide legal research, counsel and support to non-legal managers and employees on various aspects of PartnerRe’s business.
  • provide assistance and support to the company and fellow Legal & Compliance team members on a wide range of regulatory matters, including cyber security and data protection.
  • design and implement processes to address legal & compliance deliverables and regulatory obligations in Asia and as appropriate across the Group.

We’re searching for a Data Center IT Operator to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, embodying excellence, and bringing people and technology together like never before, we would love to have a conversation with you!

What we seek to accomplish together:

• Perform shift duty to support 24x7 DC Operations stand-by duties for emergency.
• Assist to oversee the IT equipment hardware inventory on individual rack inside the DC
• On-site Management of works conducted within the Data Centre such as site preparation, site survey, network cabling, electrical wiring, air-conditioning, building power supply (including power generator) tests, infrastructure & System maintenance, on-site/off-site standby activities etc
• Coordinate preventive maintenance for Data Centre downstream infrastructure which includes Uninterruptible Power Suppler (UPS) systems, Water Detection systems, Fire Suppression systems, PDU, CCTV systems, Card Access systems etc.
• Operate Electronic Visitation Management System (Update Authorizer and customer access request accurately and promptly).
• Remote Hand Support (Media Management, Visual Inspection, Reboot devices, staging room, Physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP).
• Handle input and output media with due care for integrity of data and utility of media for subsequent use, including off-site storage.
• Perform Event Monitoring for Data Centre Facilities infrastructure to ensure they are functioning optimally (e.g. UPS, power, temperature control, humidity, water detection sensor, etc.)
• Perform event monitoring for IT Systems and Network infrastructure.
• Perform incident escalation. Ensure incidents are responded and attended to. To redirect for 2nd or 3rd Level resolution base on criticality, impact and customer Service Level Agreement (SLA).
• Manage and mitigate escalations of high impact system failures and assist in tracking the incidents till closure.

We are seeking an experienced Commercial Operations Manager, SEA to manage the wholesale and retail operations including store design planning, to optimize the commercial processes, ensuring operational excellence and successful execution of business strategies. You will play a critical role in optimizing wholesale business, leading a team in driving key initiatives, enhancing efficiency and contributing to the overall growth.  The Ideal candidate will have strong leadership capabilities, analytical skills, extensive experience in wholesale management and a deep understanding of commercial operation within a dynamic business environment.  If you have the passion for driving operational excellence and building strong wholesale partnerships, we invite you to apply.

• Coordinate and manage activities in area of Corporate Income Tax, Withholding Tax and Transfer Pricing of the Asia Regional Principal Company based in Singapore.
• Leading and managing BAPA negotiations in collaboration with HQ. local authorities and external consultants. Coordinating with internal and external stakeholders to ensure compliance with BAPA requirements.
• Knowledge of Asia Pacific Tax and Transfer Pricing environment, capable to consolidate and maintain the internal policies in line with the various local legislations, practices and agreements.
• Accountability for maintaining relationships with local tax authorities, finance teams across regions, and external advisors.
• Monitor and liaise with external consultant on Transfer Price documentation, ensure smooth Transfer Price Model implementation.

1. Oversee and support Transfer Pricing activities across countries by:
2. Coordinating documentation with external providers and internal teams.
3. Ensuring timely and accurate preparation of all documents.
4. Managing Transfer Pricing adjustments.
5. Maintaining intercompany agreements between global/regional principals and local entities.

• Manage and execute tax compliance process, coordinate between local management and external service providers
• Support tax audits with tax authorities.
• Provide comprehensive tax guidance and assess implications for business projects and initiatives, ensuring alignment with APAC tax laws and regulations.
• Good knowledge of the Double Tax Treaties and Free Trade Agreements mechanisms in order to proper analyze cross-border transactions of the region.
• Strong understanding of international pharmaceutical regulatory frameworks affecting tax planning and compliance is an asset.
• Collaborate with senior leadership on tax implications of strategic business decisions, mergers, acquisitions, licensing-

As a Lead Project Manager (Scrum Master), you will lead a team supporting Software Applications Product Development for the Defence account (Gov+), you will be responsible for driving the project development and management of technology products. You will work closely with cross-functional teams to ensure products meet user needs and business objectives. This role requires a blend of technical knowledge, business acumen, strong communication skills, experience in business consulting and analysis, leading teams across different product modules, and close collaboration with the Product Owner.

Product Development

• Product Vision and Strategy:
  • Define and communicate the product vision and strategy.
  • Develop and maintain the product roadmap, ensuring alignment with business goals.
• Research and Analysis:
  • Conduct research to identify customer needs and pain points, but at the same time reference similar products in the market.
  • Analyze data to inform product decisions and identify opportunities for innovation.
• Stakeholder Management:
  • Collaborate with cross-functional teams, including engineering, design, Change Management, and Client.
  • Communicate product vision, strategy, and updates to stakeholders at all levels.
• Requirement Gathering and Prioritization:
  • Gather and prioritize product and customer requirements.
  • Translate business requirements into technical specifications for the development team.
• Product Development:
  • Manage the product development lifecycle using agile methodologies.
  • Work closely with development teams to ensure timely and high-quality delivery of product features.
• User Experience and Design:
  • Ensure the product delivers an excellent user experience.
  • Collaborate with UX/UI designers to create user-friendly and engaging interfaces.
• Product Release and Change Management (Internal Users):
  • Plan and coordinate product releases, working with Change Management teams to develop release strategies.
  • Monitor product performance post-release and gather user feedback for continuous improvement.
• Performance Tracking and Reporting:
  • Use analytics and key performance indicators (KPIs) to track product performance.
  • Report on product metrics and make data-driven recommendations for enhancements.
• Collaboration with Product Owner:
  • Work hand in hand with the Product Owner to ensure seamless execution of the product strategy.
  • Align the product roadmap with the product backlog, ensuring that strategic priorities are reflected in development tasks.
  • Participate in sprint planning and review meetings to maintain alignment between strategic goals and development efforts.
  • Communicate insights, customer feedback, and strategic direction to the Product Owner to inform backlog priorities.
  • Jointly define and review acceptance criteria for features to ensure they meet both business and technical requirements.
• Team Leadership Across Modules:
  • Lead and coordinate efforts across different modules of the product.
  • Foster collaboration and communication between teams working on various product components.
  • Ensure integration and consistency across modules to deliver a cohesive product experience.
  • Ensure that product features are consistent and harmonized across different modules and components.
    Mentor and guide team members to enhance their skills and performance.

As a Senior Technical Superintendent, you will have the opportunity to make your mark by ensuring the safe, economical, and efficient operation of the assigned equipment and vessels. Your primary responsibility will be to coordinate, plan, and organize activities while managing stakeholders to ensure the equipment is in good technical condition. Through your efforts, you will contribute to the well-organized execution of projects, showcasing your expertise and commitment to excellence.

Your responsibilities as a senior technical superintendent

• Manage, monitor, and control the technical maintenance and certification of different equipment required for the project (e.g., vessels, barges, land-based equipment) and maintain the budget for equipment/vessel expenses.
• Regularly check the status of the PMS system in relation to expired planned maintenance, control machinery running hours, and schedule necessary works and vessel class/statutory inspections.
• Plan corrective repairs in cooperation with the vessel crew and other stakeholders, supervise and report on dry-docking works and substantial repairs, verify compliance with the Classification Society, and coordinate with third-party contractors for repairs and troubleshooting.
• Collaborate closely with the operational Superintendent on manpower and shift planning of the vessel crew, work closely with the Safety department to ensure all jobs comply with the Safety Management System (S.M.S), and provide regular updates on vessel/equipment status to the operational department.
• Coordinate with the Procurement team to purchase the correct spare parts and items relevant to the smooth operation of the equipment, and assign tasks to vessel crew regularly while monitoring their day-to-day activities.
• Record and maintain documentation of all works carried out, including third-party job completion reports, and work closely with the operations team to plan corrective repairs and ensure minimal equipment downtime.

Your qualities

You can make your mark as a senior technical superintendent

• Degree in Mechanics, Engineering, Marine, Geography, or a relevant equivalent, with 4 to 10 years of relevant experience.
• Good software knowledge, including Excel, Outlook, PowerPoint, and CAD, with full English proficiency (both written and spoken).
• Good communication and interpersonal skills, with the ability to work effectively with colleagues of diverse backgrounds and nationalities.
• Organized and analytical way of working with excellent problem-solving skills, proactive, and a good team player. Ability to work effectively independently and as part of a team in a dynamic environment with various stakeholders.
• Flexibility in responding to project requirements and deliverables, which may occasionally cover weekends and public holidays. Motivated and interested in continuous improvement.

Primary Objective

1. Being a team player in the team, assist the team to ensure smooth running of:

• Credit Review Processes
• Asset Quality of CMP Loans Portfolio
• Credit risk issues including asset quality, risk & loss control for CMP Loans Portfolio
• Onboarding checks for New to Bank accounts (deposit accounts).
• Quality control for Credit Reviews and New Loans Application.

2. Co-manage in areas such as:

• Compliance for CMP
• Audit for CMP
• Operational Risks for CMP

3. Ensure completion of all mandatory training

4. Assist Unit Head in ad hoc task.

5. Preparing training materials for CMP RM/BH on Regulatory, Ops Risk and Credit Risk Matters

Key Responsibilities

CMP Portfolio (Credit Quality Checks and Onboarding Checks)

• Checks on Account Onboarding documents to prevent Compliance errors such as error in Name Screening and CDD Questionnaires.
• Handle any ad-hoc projects / meetings / discussions pertaining to credit risk and asset quality matters.
• Ensure Credit Reviews are completed as per SLA.
• Conduct quality control checks on credit application submission (reviews and NTB)

Audit Matters and Compliance Matters

• Ensure timely assessment and submission of Risk related reporting (KRI, KCT, LDC).
• Assist Unit Head to ensure the department complies with all the regulatory and internal guidelines.
• Assist in implementation and manage control / checking process to ensure department is compliance to existing policy, guideline and regulations
• Assist Unit Heads to prepare reviews for Dept FM
• Handle / Administer any ad-hoc projects / meetings / discussions of CMP

This role is exclusively focused on client acquisition and relationship-building with C-level executives and HR leaders across industries. As a Client Partner, your primary goal will be to expand the client portfolio, develop a strong pipeline, and present tailored executive search solutions to meet leadership needs. 

Responsibilities:

• Proactively identify and approach potential clients across industries to offer executive search services.
• Build and maintain strong relationships with clients, ensuring a clear understanding of their leadership challenges and business goals.
• Position yourself as a trusted advisor to clients, delivering valuable insights and solutions.
• Achieve individual revenue targets by securing exclusive agreements with new clients.
• Negotiate contracts and manage pricing discussions in line with company policies.
• Actively participate in networking events, conferences, and industry forums to build a strong presence and represent the company.
• Enhance the firm’s visibility through strategic marketing initiatives and by leveraging your professional network.
• Work closely with the executive search delivery teams to ensure alignment between client expectations and the search process.
• Provide client feedback to internal teams to optimize service delivery.

As the Store Manager, you will be responsible for the overall performance of an individual store, with a primary focus on delivering great customer experiences that drive sales and profitability. Your leadership will be pivotal in guiding a dedicated team to efficiently run the store operations. By prioritising both direct interactions and behind-the-scenes support, you'll cultivate an environment where every customer feels valued and every aspect of the store contributes to its success, ultimately maximising profits. 

Key Responsibilities: 

• Offering customers a high level of service through styling advice, product knowledge and store experience  

• Analysing selling information and taking responsibility for the store sales performance   

• Leading and motivating a team of managers, visual merchandisers and sales advisors to achieve excellent standards of service  

• Leading recruitment and ensuring induction and training of new starters is carried out well 

• Identifying future talents and putting together development plans to support their progression  

• Overseeing store operations   

• Creating a great place to work  

Demand Generation Strategy (approx. % of role breakdown – 25%)​

• Working with your segment-focused marketing managers and sales consultants, support the creation of a demand generation strategy that meets regional targets​.
• Researching prospects, target personas, and segment landscape to assist with lead scoring and account-based marketing​.
• Building prospect lists of who you will be targeting, using business development tools​.
• The strategy you build should be defined by clear KPIs and a ROI. Specific campaigns that are built and delivered as part of your strategy should have trackable metrics and align with your overall strategic objectives​.
• You will own data management for prospecting and be a crucial part of the demand gen meetings to review top of the funnel activity and how we are performing against targets​
  ​

Demand Generation Delivery (approx. % of role breakdown – 60%)​

• Delivery of holistic demand generation activity, outbound and inbound lead generation​
• Managing your prospect lists, building, and executing campaigns within lead generation tools​
• Qualifying all leads and creating opportunities that are a good fit to be passed to Sales Consultants based on agreed criteria​.
• Follow up with Sales Consultants on opportunity created and take it as an opportunity to learn and reframe (why we win/why we lose)​
  ​

Segment Research (approx. % of role breakdown – 15%)​

• You will endeavour to stay up to date on the industry and businesses within your segments.
• You will assist with any segment research into areas such as industry trends, ​latest developments, etc that will assist with developing sales leads​.
• As segments and propositions become more clearly defined, you will assist with researching prospects in future segments for viability in terms of potential prospects​
  ​

Other key areas of focus​

• Develop, manage and maintain excellent relationships with stakeholders​.
• Data-driven approach – base your strategy on facts rather than opinions​.
• Demonstrate ROI on all activity​.
• Regularly build, manage, monitor and refresh pipeline of prospects for all target segments​.
• Share key insights from your discovery work with your peers, to inform future prospecting and segmentation​.
• Continuously analyse campaign performance to improve the quality and warmth of leads​.
• Achieve quarterly opportunity target and KPIs​.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We are looking for a highly-driven and motivated Rider Marketing and Community Manager for our team in Singapore. If you are looking for a place where you can gain hands-on exposure and have a direct impact, then this may be the place for you! The ideal candidate will have a track record as a significant individual contributor – comfortable working independently, whilst working closely with the management team

This role will be based in Singapore and will report to the Head of Logistics Singapore. The successful candidate will be responsible for managing engagement, communication and branding for rider business.

Responsibilities:

• Oversee, maintain and manage all rider-related communication channels (7 channels: website, mobile application, email, social media, SMS, Telegram, and focus group discussions)
• Oversee all 40+ rider partnerships, deals, and discounts
• Conceptualize and execute monthly rider events and campaigns (Both online and offline) together with our Rider Admin, this will most likely be a shared task
• Responsible for projects under rider insurance and rider government affairs
• Handle all marketing-related rider projects such as PR, social media, advertising, online and in-person activations, etc.
• Responsible for the design, launch, and distribution of quarterly rider equipment and accessories
• Spearhead ad-hoc projects that ensure the growth and retention of the 35k+ delivery fleet of foodpanda Singapore

We are looking for a Payment Operations Specialist to join our Global Processing team to help our customers receive their funds faster globally.  

The role is a unique opportunity to join one of the fastest growing companies in Europe and help millions more potential customers save money by using Wise. 

Payment Operations Specialists play a crucial role in supporting the Payment Operations Organization reach its vision - seamless flow of customer funds. By ensuring high level execution of the daily responsibilities and consistently supporting Payment Operations in reaching the SLA’s, Payment Operations Specialists help our customers receive their funds faster 24/7 globally. The role gives a unique opportunity to learn how different currencies function, and impact customers on a global scale. 

The core ownership lies within daily tasks and responsibilities and the impact is well-defined, clear and largely shared collectively with the team. In this role, you'll add to that mission by:

• Maintaining consistent and high-level execution of daily tasks related to payment processing;

• Supporting your team by reaching your role set SLAs and KPIs which in turn contribute to the team by meeting team's main performance metrics and SLAs;

• Detecting and escalating domain-related problems and complex issues to Regional Payment Operations teams, ensuring timely and relevant communication with stakeholders;

• Following operational procedures and keeping track of critical updates.

We are looking for a Community Developer in Singapore who will be responsible for establishing and growing our communities around Ubisoft’s games with a proficiency in player communications, game improvements and feedback cycles, and deployment and maintenance of best practices. They will lead the global community strategy on specific brand(s), create and execute global plans, and work with a distributed international team that is focused on building relationships and earning trust with players around the world, contributing to our global business growth opportunities. This position will also provide guidance to cross-functional team members, working with Community Managers, Marketing, Production, and Video Editor teams, facilitating collaborative planning and executing commitments at high quality standards. As a member of the global community team, this position will be integrated with lead development studios. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Develop and execute community strategic plans through a variety of content tactics, which support Production objectives and augment the overall marketing strategy.  
• Coordinate communication, activities, and initiatives with multiple global departments for consistent and cohesive messaging. 
• Leverage Community Managers, transversal teams, and relevant partner resources to create meaningful content for our players (example: social media content, blogs, podcasts, interviews, infographics, & more). 
• Act as one of the spokespersons for the assigned brand(s). Coordinate community-centric events including, but not limited to: studio visits from fans, developer dialogues, and livestreams.  
• Collaborate with portfolio’s Social Media Manager to define and report on content KPI’s to demonstrate success and ROI of community programs and content.
• Act as a primary representative for players’ needs within Production and Publishing teams to positively influence development and communications positioning, on behalf of our players and business objectives. 
• Collaborate and coordinate with live teams for post-launch communication. Set expectations on applicable situations such as patch content, status, and delivery. 
• Manage and produce internal reports on community feedback, activity, & expectations. 
• Other ad-hoc duties.
• International travel may be required. 

We are looking for a Rider Compensation Operations Executive to join our growing team in Operations, at the heart of the foodpanda business! Operations at foodpanda aims to improve our customer offering by bringing efficiency and improvements through a data-centric approach. This position sits under Rider Growth / Fleet Health in the local SG market. The role is split into two parts:

Strategic part

• Strong collaboration with our regional overhead and strategizing of delivery partner payment landscape
• Analyze earnings data and implement payment schemes to suggest improvements on existing setups / Identify and analyze areas of improvement in rider earnings and payments, that lead to an optimized logistics experience
• Connect key performance metrics with delivery partner earnings to drive strategic changes within the earnings setup
• Find ways to drive logistics efficiency by standardizing processes out of local markets to simplify and streamline business processes

Operational part

• Have an ear on the street and understand rider needs and want / translate these into actionable insights
• Act as a payroll partner for our fleet / Preparing data for payroll
• Bridge the gap between our shared service center for delivery partners and act on escalations on rider payments tickets
• Hands-on approach and love going into details to better understand and shape solution to our daily operational issue / Strong cross-departmental collaboration working together with other operational roles on ensuring a high quality work environment for our delivery partners

Contract Period:

• 13 Feb 2025 to 12 Feb 2026

Deployment:

• Mon to Fri: 7 am to 11.30 am.
• Service not required on Sar, Sun and Gazatted PH.

Scope of Works:

• Provide support in general upkeep of school compound and equipment;
• Inspect work progress and provide feedback to Operations Manager;
• Accompany MOE term contractors for inspections and maintenance/repair works;
• Provide logistical support for school events and functions;
• Any other ad hoc duties as assigned by the Operations Manager/ Vice Principals and Principal.