Job Descriptions

• Liaise between production and customer service team
• Develop and maintain filing system
• handling department email and internal communication
• Preparing orders and reports
• To perform any other ad-hoc duties as assigned by Manager

Job Requirements:

• You should possess minimum Nitec and above with relevant qualifications
• Strong in good team player and performs well under pressure in a fast-paced environment with good working attitude.
• Monday Friday 12pm to 9pm

Job descriptions:

• Take measurements and calculate the size and amount of material needed
• To ensure good workmanship
• Build items by using raw materials or pre-constructed items
• Carve and assemble furniture, cabinets, shelves and other items and install them where designated
• Assembles, install, and repairs furniture in client's place using hand tools
• Coordinating jobsites
• Other ad hoc duties as assigned by the company etc

Requirements:

• Secondary/ Nitec Education (Techinical & Maintenance)
• At least two years of relevant working experience as a finished carpenter
• Able to perform shift duties and work on weekends / Public Holidays

Job Description

• In charge of the full finance function of a manufacturing plant in Singapore, managing a team of 8 accountants, and two distinct business divisions of tooling development and manufacturing,
• Manage finance accounting function, including but not limited to financial reporting, taxation, external audit, bookkeeping, accounting policies, etc.
• Manage FP&A function, including but not limited to budgeting, forecasting, capital expenditure, manufacturing costing, operating metrics, etc.
• Manage corporate affairs function, including but not limited to accounting policies, approval limits, corporate processes, internal audit corporate secretarial matters, etc.
• Balance sheet management, including but not limited to cashflow, Inventory, AR, and AP management, etc.
• Provide support in other ad-hoc matters as needed.

Requirement

• Strong command in written and verbal, English, and Chinese language skills.
• 10+ years of working experience and certified accountant
• Detailed, structured approach to work
• Experience in manufacturing accounting is a must.
• Experience in Oracle fusion is strongly preferred.
• Experience in audit is a plus.

A local furniture and mattress company looking for delivery driver with class 3 license.

• Responsible to finish daily delivery assigned.
• Loading goods into vehicle accordingly to order.
• Able to loading/unloading heavy bulky items.
• Familiar with Singapore road.
• Must possess a Class 3 / 4 Singapore driving license.
• Overtime required.
• Able to work every Saturday.

Job Description

• To manage communications between Project manager and development team, ensuring alignment of development goals and targets.
• To plan, roster and monitor development progress.
• To participate in the development of a large-scale web application using Microsoft .NET Framework and SQL Server.
• Understands functional requirements from stakeholders and business analysts, and performs impact analysis.
• Develop, unit testing and system integration testing of the application components.
• To support code merging, code compilation and deployment to Development, UAT and Production environments.
• Provide and update software documentation.
• Provide operational support for existing systems by investigating reported issues and resolving them.

Requirements

• Degree in Computer Science or relevant.
• Minimum 4 years working experience in software development using .NET 4.5, C#, ASP.NET, T-SQL using SQL Server 2012 and onwards.
• Have experience in end-to-end software development life cycle.
• Experience in technical architecting and design.
• Familiar and able to work with SCRUM Methodology.
• Knowledge of web front-end technologies such as CSS, JavaScript, JQuery, etc.
• Knowledge of code version control process and continuous integration process are required.
• Have strong analytic skills and problem-solving skills.
• Good interpersonal skills and ability to work in a team-oriented, collaborative environment.
• Good written and verbal communication skills in English.
• Knowledge in Java and Oracle is preferred, but not required.

We are looking experienced freelance or part time helper to assist us in doing house inspection and surveying.

Frequency: 2 to 3 days per week.

Working hours: 8.30am to 6pm.

Up to daily salary of $200 cash.

Kindly whatsapp to +6587792847 to understand more.

RESPONSIBILITY AND JOB DESCRIPTION:

1) Work closely with Sales Manager

2) In charge of coordinating and liaising all site works (own work + subcons/vendors)

3) Monitor project progress and handle any issues that arise; update to PM

4) Ensure all works on site proceed smoothly and according to schedule

SKILLS AND EXPERIENCE REQUIRED:

1) Responsible and accountable

2) Adaptive and quick to handle challenges on site

3) Able to multi-task and manage several things at one time

4) Able to handle stress/pressure and work hard with tight deadlines

5) Experience using computers for a variety of tasks (e.g emails)

6) Preferable skillful with Autocad

Job Description

1. To participate in web application development.

2. Understands functional requirements from business analyst and team leads.

3. Perform impact analysis and technical development.

4. Perform unit testing and system integration testing of the application components.

5. Perform application deployment to SIT, UAT and Production environments.

6. Able to prepare software documentation.

7. Provide support for existing systems, investigate and resolve issues.

Requirements

1. Degree in Computer Science or relevant with 2 years of working experience. Fresh graduates are welcome to apply for junior roles.

2. Have experience in full-stack development using Microsoft technologies, such as .NET Framework, C#, ASP.NET, and SQL Server 2016.

3. Have experience in web front-end technologies such as Bootstrap, JQuery, etc.

4. Knowledge in MVC Framework is preferred.

5. Knowledge in code version control process, CI / CD process is preferred.

6. Must possess strong analytic skills and problem-solving skills.

7. Must possess adequate interpersonal skills and ability to work in a team-oriented, collaborative environment.

8. Must possess adequate written and verbal communication skills in English.

Job Description

• To manage communications between Project manager and development team, ensuring alignment of development goals and targets.
• To plan, roster and monitor development progress.
• To participate in the development of a large-scale web application using Microsoft .NET Framework and SQL Server.
• Understands functional requirements from stakeholders and business analysts, and performs impact analysis.
• Develop, unit testing and system integration testing of the application components.
• To support code merging, code compilation and deployment to Development, UAT and Production environments.
• Provide and update software documentation.
• Provide operational support for existing systems by investigating reported issues and resolving them.

Requirements

• Degree in Computer Science or relevant.
• Minimum 4 years working experience in software development using .NET 4.5, C#, ASP.NET, T-SQL using SQL Server 2012 and onwards.
• Have experience in end-to-end software development life cycle.
• Experience in technical architecting and design.
• Familiar and able to work with SCRUM Methodology.
• Knowledge of web front-end technologies such as CSS, JavaScript, JQuery, etc.
• Knowledge of code version control process and continuous integration process are required.
• Have strong analytic skills and problem-solving skills.
• Good interpersonal skills and ability to work in a team-oriented, collaborative environment.
• Good written and verbal communication skills in English.
• Knowledge in Java and Oracle is preferred, but not required.

Job Description & Requirements

LOCATION IN ANG MO KIO

Job Description & Requirements

We are looking for Administrative Staff who is / has :

• Meticulous and responsible
• Well organised
• Good command of English and Mandarin
• Independent and trustworthy

Duties :

• Prepares and manages correspondence, licenses, permits, reports etc
• Prepare and submit worker timesheets
• Raise worker transfer forms, worker training forms, and follow-up on work permit renewals
• Perform office administration duties
• Keep proper record of correspondences
• Assist the Director/HOD
• And any other duties assigned

Requirements :

• O'Level/ Certificate in Administration courses or its equivalent
• Minimum 1 years of relevant experiences
• Well versed in MS Outlook, Words & Excel
• Able to work independently
• Only Singaporean

We welcome all interested candidates to send in their resume to us via email. Please send to [email protected] and attention to Mrs Tay.

• Provide support in incident, request, change and problem management related to database operations.
• Provide oncall support, including outside of office hours, and participate in Major incidents.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Ensure KPIs, such as breach case target, MTTR and escalation target is met.
• Install and upgrade database systems, apply patches and implement changes when required.
• Diagnose and troubleshoot database errors ensuring high availability of database systems.
• Manage databases access, backups and ensure compliance to database and security standards.
• Monitor database performance proactively and perform analysis of cases to prevent recurring issues.
• Review and enhance database monitoring when required.
• Develop processes and operation procedures related to database operations.
• Create and manage database reports, visualizations, and dashboards.
• Perform capacity planning and participate in Disaster Recovery drill.
• Provide global support for sites in North America and Asia, including on weekends and holidays.
• Perform changes on critical databases related to manufacturing and engineering.
• Collaborate with site customers on new database requirements, problem resolution and data flow requests.
• Performance tuning of databases to ensure high performance and availability.
• Engineer solutions and automations to improve productivity and efficiency of database operations and reliability and availability of the database systems.
• Recommend and implement emerging database technologies.
• Participate in worldwide collaboration for technical sharing and reference architecture alignment.

Responsibilities

Financial Planning and Analysis (FP&A)

• Prepare and analyse company’s profit margins and profitability and drive cross department discussions to create action plan to deal with topics raised.
• Prepare monthly reports on PPV (Purchase Price Variance), UPPV (Unplanned Purchase Price Variance) and collaborate with Procurement team to understand their pain points and drive improvements.
• Forecast capital expenditures and conduct ROI (Return on Investment) analysis.
• Monitor, analyse and set targets for key operations cost components such as scrap cost, sub-con cost, factory requisite.
• Prepare and analyse DL and machine utilization reports to monitor plant’s capacity and cost impacts.
• Understand and track amortized tooling and tooling sales performance.
• Conduct business and competitor risk analysis

Costing

• Prepare, publish, and continuously update the internal RFQ costing sheet and provide training on their use.
• Review costing sheets with Operations Managers, Account Managers, General Managers, Operations team, and Commercial team
• Prepare business case for selling price increase and collaborate with the commercial and Operations management teams to roll out strategies to address issues.
• Prepare key materials purchase trending reports and challenge GMs and related stakeholders.
• Review sales customer pipeline report and New Wins reports with the commercial team
• Track ROI of RFQ won and drive conversations on underperformance and encourage/share wins on better performance.
• Conduct should-cost analysis and scenario costing
• Support New Product Introduction (NPI), product transfer, and program transfers on costing, business flow, transactional accounting, and pricing matters.
• Lead and drive annual rates for MOH (Manufacturing Overhead), DL (Direct Labor), base price to set in oracle and costing sheet.

Corporate Finance/Group Accounting

• Assist with monthly group closing and processing.
• Conduct annual reviews of customer’s credit.
• Prepare and analyse accounts payable, accounts receivable, and inventory aging and set challenges to each site to improve their CCC.

Requirements

• Degree in Accountancy/ACCA or equivalent professional qualifications
• More than 3-5 years of experience in FP&A or Cost Accounting in a Manufacturing environment
• Good Knowledge of ERP system
• Excellent working knowledge of MS Excel

To be successful in this role, it is essential to partner with our team members to deliver business value, assist them in clearing impediments in consideration of Sprint commitments, provide process coaching, for our team to meet delivery and continuous improvement goals. You will also work with project teams, other Scrum Masters, Project Managers and OCT ADS leaders to ensure we have a detailed understanding of the backlog as well as facilitating our team to interact and collaborate optimally with other teams in their Value Stream.

Responsibilities :

• Understand key business objectives and strategy, communicate to the team in partnership with the Product Owner
• Bridge the gap between conceptualizing and actioning project ideas
• Create and onboard project teams and integrating them into OCT ADS by providing them with a clear vision of the product
• Monitors project progress, provides timely feedback to collaborators
• Facilitate Scrum Collaborations, Coordinate and/or facilitate story mapping, sprint/release planning meetings, daily stand-ups, reviews, retrospectives and demo sessions
• Enable our team to meet sprint goals by helping to address potential impediments
• Partner with Product Owners to support agile projects, develop and prioritize the backlog
• Plans schedule for project deliverables and roadmap
• Develop and monitors agile critical metrics for the team
• Evaluate teams performance in agile, provide insight into progress of team velocity and sprint/release activities
• Motivate and inspire team members and improve their potential
• Be Agile process ambassador, foster and coach the team for adoption of Agile tools and practices
• Support Agile maturity and Innovation approaches across teams to improve the methodologies’ efficiency
• Knowledgeable on agile methodologies such as XP, Lean and Kanban, their strengths, weaknesses and how they can be used together with scrum
• Support deployment process - through helping with testing, business analysis process

Requirements :

• Bachelor’s degree preferably in Computer Science, Information Systems, Engineering, or equivalent
• Possess a valid Scrum Master certification, such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM), demonstrating a proven understanding of Scrum principles and practices.
• 2 years’ or more experience working as a Scrum Master or in a similar Agile role is preferred, with a good understanding of software development processes and project management.
• Good understanding and experience working with Agile methodologies, particularly Scrum and Kanban, and a deep understanding of Agile values, principles, and ceremonies.
• Excellent leadership, facilitation, and conflict resolution skills to cultivate collaboration, handle group dynamics, and facilitate decision-making within the team.
• Effective verbal and written communication skills, with the ability to articulate sophisticated concepts and interact with collaborators at various levels.
• A growth mindset and enjoys continuous learning and adapt well to new Agile practices, emerging technologies, and industry trends.
• Strong problem-solving and critical-thinking abilities, capable of identifying and resolving obstacles that hinder the team's progress.
• Project management certifications in PMP, Certification in IT project management (CITPM) or Prince2 will be an advantage.

Working Location :

1, Woodlands Industry Park D, Street 1, Singapore 738799

Requirements • Class 3 Driving License with good records • Responsible, Courteous, Physically Fit, and Careful individual • Converse in English • Must commit a minimum of 3 months • Can work with and without assistance • 6 days work week Jobscope • Loading of delivery items carefully base on route pre-planned • Follow the planned daily route and proceed for delivery • Communicate with main office or customers when encountering issues during delivery • Maintaining the vehicle when back to the office (Sweep of lorry/van deck, internal of vehicle cleanliness and maintain sufficient Diesel in the tank. • Transport of workers to and fro job site

• Oversee construction sites to ensure compliance with health and safety protocols, conducting hazard assessments, risk evaluations, regular inspections, and maintaining safety programs.
• Collaborate with the site foreman to organize construction activities on site, providing regular updates to the project manager.
• Coordinate and manage Mechanical and Electrical (M&E) site works during building construction.
• Ensure timely completion of all M&E works, adhering to established standards, codes of practice, and safety regulations.
• Supervise and coordinate M&E activities at the construction site, ensuring seamless integration with other construction processes.
• Monitor and evaluate progress, quality of workmanship, and adherence to established standards and regulations.

You will be responsible for the following working duties,

1. Support basic HR administration duties, inclusive but not limited to, • HR Filings • Data entries • Attendance Checking • Issuance & Tracking of Uniforms / Apron & Nametags • Contract Preparation

2. Posting Job Advertisements • Drafting of Job Descriptions • Posting of Job Descriptions complying to TAFEP Standards • Shortlisting of candidates (based on job requirements) • Administrations duties includes of correspondence (via calls / what's app/ email) for interview scheduling and updating interview status

3. Ad-hoc duties • Sourcing of quotations (for minor or major events / COVID related matters) • Any other duties assigned JOB REQUIREMENTS • Able to work in a fast-paced environment • Organised and ability to multi-task • Team player Preferably able to start work immediately

No age limit, all are welcome!!!!

JOB BENEFITS :

Flexible Working Hours

Staff Meal

Medical & Dental Benefits

Insurance Coverage • Career Advancement Opportunities

14 Annual Leave

Don’t miss out this great opportunity!

Contact our friendly HR @ 9888 9975 OR 9297 8413

Location: Woodlands

Basic $3000-$3800

Have AWS & Bonus

General Purpose/Scope

• Support in process improvements, customer returns, cycle time reduction and scrap reduction initiatives.

Essential Job Duties

• Work closely with Process/Manufacturing Engineer to monitor and improve the process capability.
• Ensure the scrap, production yield and cycle time reduction targets are met.
• Review process issues, NCR and conduct failure analysis.
• Updating of Manufacturing work instructions/routers.
• Participate in cross-functional teams on various improvement projects.
• Conduct Evaluations/Special Build Request.
• Support QA for failure analysis and identification of corrective action for customer returns and internal CAR’s.
• Preparation of the failure analysis report on customer return parts.
• Co-ordinate and expedite First article build with Production.
• Participate as a team player in maintaining a conducive, healthy & safe work environment.
• Maintains good housekeeping, safety and discipline in work area.
• Hands-on experience in assembly of prototype module.
• Perform other duties as requested by management.

Requirements

• Diploma in Mechanical/Mechatronics Engineering is preferred
• 3 to 5 years working experience in manufacturing environment

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist
Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

JOB PURPOSE

1. Plan, manage and lead all research related activities

2. Supervise junior researchers in day to day running of the project

3. To promote a positive working environment characterized by collegiality and effective teamwork

MAJOR DUTIES & RESPONSIBILITIES

Specific

1. Working closely with the Principal Investigator (PI) in the design, planning and conducting of research and results analysis. Contribute and lead the team’s scientific writing for manuscript preparation and journal submission.

2. Responsible for research projects in the areas with oversight and be provided minimal daily supervision from the PI.

3. Oversee routine research operations and procedures.

4. Prepare research presentations and reports

5. Train and supervise research staff or students in research techniques and complete research projects including manuscripts submission for publication.

6. Assist in grant preparation, submission and outcome tracking.

7. Perform data analysis (quantitative and qualitative work)

8. To manage research accounts and budgets and work with finance department.

9. Mentor junior research staff and new staff and help to promote a working environment of collegiality and effective teamwork.

10. Assist PI to assign research and analysis work to the team, supervising that the staff member can perform the work proficiently before doing so to deliver appropriate output

11. To liaise and work with vendors, human resource, grant bodies, internal partners and external collaborators

12. Liaise with the necessary parties for archiving of study documents throughout the course of the study while maintaining the site investigator file.

13. Assist PI to organize/coordinate research meetings.

14. Assist PI in the submission of ethics (NHG Domain Specific Review Board) applications, grant applications, progress reports to funding agencies and NHG DSRB and ensure the timelines are maintained.

15. Proactively pre-empt potential obstacles

16. Provide solutions to problems within timelines

General

1. Any other duties as assigned by the Supervisor / Head of Department.

2. Constantly evaluate and make continuous improvement to work processes

3. Actively participate as a member or team lead for quality improvement projects of Hospital-wide / Departmental level.

Job Description

• Creating and presenting information on social media platforms and have a good
  understanding to be familiar with latest
• Trending memes, viral contents and current affairs
• Mapping of optimal content strategy, content and feed planning – Including creative copywriting,
  scheduling and postings of social media, and platform community management
• Influencer Marketing: Development and campaign management
• Marketing and Promotions graphic design
• Familiar with Instagram, Facebook and TikTok
• Must know how to use Photoshop/Canva to design posts for social media platforms
• Writing of Press Releases for all new outlets opening, new menu launches and any other requirements as required
• Engage and work with our Brand Ambassador to create 1 CSR campaign every quarter. (Please plan in
  advance to fit our brand ambassador schedule)

Job Requirements

1. Able to work in a fast-paced environment
2. Organized and ability to multi-task
3. Team player
4. Singaporean
5. Preferably able to start work immediately

Job Benefits:

1. Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals
2. Daily Free Office Staff meal
3. Free flow office coffee and drinks
4. Quarterly staff recreation and entertainment budget (for managers’ use only)
5. 14 Days Annual leave
6. Individual Profit-Sharing bonus of company’s annual net income
7. Hospitalization and Surgery Insurance Coverage
8. Free Private Clinic Consultation
9. Paid medical and compassionate leave

Night Shift Assistant Operations Manager

Occupation: FOOD SERVICES OPERATIONS MANAGER

Job Description & Requirements

Job Highlights

Great Career Advancement Opportunities
Fast-Paced, with Rapid Growth
Profit Sharing

Job Description

Takagi Ramen is a growing FnB chain with 11 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen.As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.JOB SCOPE (Primary)Conduct QC on food quality, hygiene, shop outlook and adherence to SOPs, inclusive of staff training at outlets.
Cover Ad-hoc Operational Duties such as liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Open new outlets from start to finish according to the company’s expansion plans.
Identify any operational issues, propose systematic solutions and execute approved improvements.
Plan, propose and execute measurable, replicable solutions to improve food consistency, quality and service standards.
Improve Company's Complaints/Compliment (CC) ratio
Work with the management to identify operational inefficiencies to reduce cost and improve profitability.
JOB SCOPE (Secondary)Work with HR department to counsel staff to improve performance, morale and retention.
Oversee scheduling to ensure effective staff allocation including working in the outlets in cases of staff shortages which threaten operational smoothness.
Assist in other Ad-Hoc operational duties including but not limited to liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Ensure logistics team maintains proper stock levels, including efficient delivery of stock from warehouse to outlets.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Conduct CCTV Compliance Checks and investigate breaches.
Develop and Implement New Menus
WORKING HOURS:6 days a week, 10 hours a day.(Weekly schedule subject to change as per operational requirements)Must work weekends.BENEFITS:Annual bonus and Monthly Profit Sharing
Great career advancement opportunities
Hospitalisation and Surgery Insurance
Annual leave + Compassionate Leave
Paid medical leave
MINIMUM REQUIREMENTS:Ambitious, Positive attitude, Willing to learn
Experience or Keen Interest in FnB / Operations line
Class 3 Manual License
Strong Organisational skills

Working hours : 10pm - 10am

6 days week

2. SKILLS
BudgetsMicrosoft OfficeOperational Excellence SurgeryF ood QualityI

• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• Able to work night shift and split shift
• Oversee efficiency of operational processes
• Participate in strategic planning and goal-setting for the business
• Analyse business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support
• Ensure compliance with company policies and regulation
• Hands-on experience implementing operational processes
• Excellent project management skills
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Excellent leadership and decision-making skills.
• willing to work OT on weekends and public holidays
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Job Description
* Employment as full time job.
* Deliver drawings to support our projects or tenders such as conceptual, 3D perspectives.
* Prepare material sample Board as projects required.
* Laise with supplies, collaborate on projects with design manage as required.
* Any additional responsibilities assigned from time to time.

Job Requirements
* As least 2 years working experience in interior design field.
* Excellent skill in 3D Max, V-ray, Photoshop.
* Knowledge in AutoCad detail drawing.
* Creative and have knowledge of Sketch up an design project.
* Good team player, able to work independently and ability to multi-task, prioritize and manage time effectively
* 5 & half days week ( Mon to Fri 9am-6pm; Sat 9am-12.30pm)
* Singaporean / PR, PRC or Malaysian WP welcome

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Diploma in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

Singapore American School (SAS) is an independent, non-profit, co-educational day school offering an American-based curriculum for preschool through grade 12 with more than 4,000 students from more than 50 nations and over 700 faculty and staff on one campus. Our core technology platforms consist of Apple endpoint devices and Google Workspace for Education among a wide variety of classroom technology and applications to support academic and operational needs.

At SAS, High School supports a BYOD program while Middle School has a 1:1 Macbook program. The Elementary School, grades 1 through 5 has a 1:1 iPad program.

Roles and Responsibilities:

The IT Support Engineer (ITSE) is responsible for providing technical support to students, teachers and staff and answering general inquiries for all endpoint hardware, software and audio visual technologies. Specific responsibilities warrant proficiency in using current technology tools and digital platforms to create, communicate, collaborate and organize.

• Provide tier 1 troubleshooting and support, guiding users with steps over the phone, through remote support tools or in person.
• Tier 2 responsibility to support at least one of the assigned technology systems, as directed by the supervisor
• Provide AV/IT equipment setup and ongoing support for school events
• Installing, un-installing, configuring and troubleshooting software on students’, teachers' and staffs' SAS IT devices
• Maintain and support endpoint information technology solutions including audio visuals in a learning space or an office environment.
• Understand and assist in management of digital signage solution on campus
• Face to face and remote support for educators, students and parents.
• Guiding students, teachers and staff on IT software/system and hardware usage
• Recording all incidents and requests with relevant details in the helpdesk system reported via walk-ins, phone calls or emails.
• Vigilantly and effectively monitoring, evaluating and sharing responsibility with other team members for all incidents and requests reported via the helpdesk platform.
• Working diligently to meet the assigned SLAs (Service Level Agreements) for all reported issues and requests.
• Analyzing and evaluating all reported incidents and requests for any coordination, collaboration, escalation or delegation required with other tier 2 or tier 3 level support in the team.
• Collaborating with divisional tech help center coordinators to perform duties when stationed at a divisional tech help center.
• Assisting with deployment of purchased hardware and software
• Assisting with e-waste management of SAS technology hardware for donation or disposal
• Configure Apple devices using Mobile Device Management software
• Assisting team’s procurement specialist to correspond with vendors for faulty hardware unit repairs and replacements
• Performing other duties as and when assigned by the supervisor

Work Hours:

• Work timings will rotate between the slots of: 07:00 am to 03:45 pm, 7:15 am to 4:00 pm, or 08:00 am to 04:45 pm, including a 45 min lunch break

Qualifications and Experience:

• Diploma in Information Technology / Computer Engineering / Business Information Technology
• Relevant experience (at least two years) in providing IT Support in a dynamic environment
• Excellent communication skills in English (verbal and written)
• Positive work attitude and initiative
• Knowledge of Apple hardware and software (macOS, iOS, tvOS)
• Knowledge of audio visual hardware and systems
• Experience in Google Workspace Applications (GMail, Google Drive/Docs, etc.)
• Interest and good knowledge of technology troubleshooting, maintenance, and installations
• Able to work diligently, independently and under time constraints
• Positive and growth mindset with excellent customer service skills
• Ability to learn and adapt to new technology developments
• Keen interest and experience in researching and collaborating with team on seeking new technology solutions
• Ability to work cooperatively with the team
• Ability to be flexible, creative and problem solve novel technology issues in a fast paced and dynamic environment
• Mobile Device Management knowledge would be an advantage

1) Support implementation of HR policies for office and factory foreign workers

a. Hiring, interview and contracts management

b. Manage Company performance review process

c. Work passes application and quota management

2) Develop and drive Company training strategy

3) Lead company communication strategy

4) Manage work place feedback process

5) Drive Company culture transformation