Service Coordinator

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! We are seeking for a skilled and dynamic Service Coordinator to join our team!

Meanwhile, please check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

A JOB THAT MATTER: YOUR RESPONSIBILITIES

As a Service Coordinator, you will play a crucial role in efficiently managing the schedules and resources of our deployment team.

This position requires strong coordination and administrative skills, the ability to thrive under tight deadlines, and a commitment to enhancing operational efficiency.

Responsibilities:

• Provide shared support to Sales & Operations team
• Handle customer’s enquiries via phone call and emails in his/her assigned territory
• Manage administrative tasks such as preparing of quotations, invoices, pick list, reports, and other documentations.
• Effectively schedule and follow up on customer work orders for automatic doors breakdown, installation, and/or preventive maintenance until closure for Service Engineers, ensuring smooth field support operations.
• Liaise and coordinate with Warehouse to facilitate materials and equipment to meet delivery KPI (Key performance indicators).
• Monitor and follow up customer payments, including outstanding collection, if any.
• Assist in back up of tasks when respective team member is out of office
• Perform other ad-hoc duties assigned by immediate supervisor or head of department from time to time.

EXPERIENCE THAT MATTERS: YOUR SKILLS & QULIFICATION

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office such as MS Excel (e.g VLOOKUP and Pivot Table).
• Strong coordination skills
• Strong attention to details
• Ability to manage multiple tasks simultaneously

Qualification:

• NITEC/Higher Nitec/ Diploma in business adminstration/engineering or equivalent
• Minimum of 1 year of relevant working experience
• Candidate without prior relevant working experience is welcome as on-the-job training will be provided.

WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Long service award recognition for our committed and dedicated colleagues.
• Health insurance and flexi-benefits cater for the employee’s health and wellness.
• Company transport is provided (ie: Boon Lay MRT & Serangoon MRT)

Is this you? Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role

• Delivers required security service based on Standard Operating Procedures and Work Instructions.
• Conduct indoor and outdoor security patrols.
• Prevent unauthorized entry, trespass, intrusion and acts of vandalism.
• Prevent abuse of facilities provided in the site by occupiers (including visitors).
• Conduct crowd and vehicle traffic control.
• Ensure barriers are always down when no vehicle is entering.
• Ensure security office doors are secured and always locked after office hours.
• Control and direct traffic movements during morning and evening peak hours.
• Ensure that all personnel register at the designated security counters and issue visitor pass in exchange for valid photo identification documents.
• Conduct audit check on security passes to ensure only authorized vehicle and personnel can access.

Qualification:

• Possess a valid Security Licence (by PLRD)
• Possess valid relevant certification including:Guard and Patrol, Access Control Management: Provide Guard and Patrol Services and Operate Basic Security Equipment
  Incident Response: Handle Security Incidents and Services
  Threat Observation: Recognise Terrorist Threats
  
• The job involves working both day and night shifts according to the company's duty roster.
• Working hours (day shift): 0700 to 1900hr
• Working hours (night shift): 1900 to 0700hr

Job Description

• Business new businesses for new build of FCB, CTV, launch boats and passenger ferries.
• Build and develop good working relationship with potential customers and maintaining teamwork showing high interests.
• Solve daily conflicts at ground level by monitoring and coordinating sequential and incompatible jobs affecting master schedule.
• Closely liaise with classification societies, ship owners, owner specialist engineers, vessel crew and ship agents to ensure successful completion of the project meeting or exceeding customer's expectations.
• Meet commercial / naval contractual commitments and quality of repaired ship.
• Capture additional works and raise variation orders and provide information to Corporate Dept for more competitive pricing.

Requirements

• Diploma/Degree in Naval Architecture/Marine/Mechanical Engineering preferred.
• Possess 2 years' experience in similar capacity from marine / shipbuilding.
• Macro thinking with good emotional quotients
• Able to make appropriate decisions and judgments, decisive and take proper actions.
• Able to negotiate and prepare quotations after proper costing with vendors and suppliers, local and overseas
• Willing to work late at times and possess leadership qualities.
• Proficient in MS Office

Address of Work

• Location: Tuas Road (Direct bus from Joo Koon MRT)
• 5 days work week with occasional weekend depending on volumes
• Working Hours: 8.30am to 5.30pm

Job Description

• Lead Project planning and project management. Oversee project execution, monitor site progress and ensure on-time completion of projects

• Ensure compliance with safety regulations and latest WSH Act provisions at all times

• Ensure cost control and project completion within budget, utilization of resources and schedule

• Liaise with client's representatives with regards to all site matters, attend site meeting if required.

• Delegate tasks and responsibilities to appropriate personnel.

• Recognize and solve potential problems and evaluate project/program effectiveness.

• To lead and mentor the team by setting in place guidelines and procedures, providing advice and supervision

• Identify and resolve operational problems and minimize delays

• Ensure that organization and government standards on safety are met and ensure customer safety and quality specifications are consistently met

• Coordinate with the clients, sub-contractors and consultants on all project matters

• Familiar with Authority submissions and regulatory requirements

• Ensure site team of engineers, supervisors, foremen and workers comply with client and regulatory requirements

• To assist management in monitoring the effectiveness of the risk control measures

• To recommend appropriate risk control measures to reduce or eliminate the risk identified assessment

• Together with QS department to award sub-contractor

• Assist in ac-hoc tender for technical proposal submission

• All other ad hoc duties assigned

Requirement

• Diploma/ Degree in Civil Engineering / Architecture or equivalent

• Good communication and organizational skills

• Able to work independently with minimum supervision as well as in a team environment

• Able to work under pressure with high initiative and meeting timelines

• At least 1-3 years of relevant experience in Construction Industry

• Able Understand & doing AutoCAD Drawing

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

Job Summary:

The Materials Program Manager will work with various functions and departments to drive material flow and ensure visibility of current & future material issues. It will be the core member to supporting materials strategy.

Essential Duties and Responsibilities:

• Overseeing the operation of the programs and leading a team
• Develop and implement strategic goals and objectives
• Identify opportunities to improve the overall material processes and ensure alignment with organization’s mission and values
• Identify and manage risks that may impact the programs and organization
• Make important decisions that impact the direction and operation of the programs / organization
• Analyze data and make informed decisions based on that analysis
• Point of escalation to internal and customers
• Communicate effectively with internal and external stakeholders
• Responsible for program’s inventory goal and collaborate with GSS team for timely MRP execution to minimize liability exposure
• Work with Planner to ensure visibility of current & future material issues
• Work with Production Managers to understand Critical Production schedules
• Coordinates demand signals through MRP to minimize inventory exposure.
• Participates in Materials Core Team and coordinates product development process deliverables with team members (buyers, planners, production control).
• Supports the creation, releases, and updates to new project materials strategy.
• Works with engineering to identify preliminary critical parts, long-lead parts and inspection requirements. Assists in developing supplier and commodity road maps to engineering.
• Material risk BOM analysis at project level :
  • Design the inventory programs: VMI, JIT, discrete orders, etc. – driving lead-time reduction
  • Recommend risk buy or consignment

(This relates to impact inventory liability, inventory turns, cash flow relief, etc. – due to upsides, downside, slow down of businesses more effectively)

• Burst demand request by customers – assess entire BOM materials lead-times, chronic suppliers, customer managed allocations , etc., then present from materials perspective how to support burst demand plan to support operations
• Work closely with Supply Chain Program managers for localization or regionalization of OEM & BTP parts
• Work with SCM on long term supply chain mitigation plan via localization or alternate sourcing to ease the supply chain for the Program/Tool.
• Leads project team that may include different functions and departments to solve supplier long-term issues and improve supplier performance. Provides inputs to engineering and SCM in supplier selection and assessment.
• Analyze system need dates, supplier commitments and current production status to identify critical material issues
• Escalate critical material shortages immediately upon identification and own the efforts to resolve and continue to escalate
• Lead clear to build (CTB) for pre-production build phases
• Propose optimized supply planning to ensure on-time build schedule. Drive closure of materials issues
• Collaborate with supply chain functions for support as needed
• Participates in commercialization (transition) materials plan. Participates in the material change control change process. Assists in supplier price and delivery negotiations; Complete supplier risk assessment on critical and unique parts. Monitor supplier performance (delivery, quality, cost).
• Develop and execute risk/opportunity plans to meet program objectives & proactively manage mitigation plans
• Track KPI’s and generate Reports, Metrics & Presentations
• Attend Customer and Supplier quarterly SBR and track closure of the open actions list
• Support planning & coordination of new Projects, New components and Engineering Changes and assess the impact to Production Schedules
• Consistently work on Demand & Supply to proactively identify gaps and work with planner buyers and Strategic procurement to eliminate the gaps
• Work with Engineering & Program Management to develop roadmaps for the phase-out of obsolete parts and phase-in of new product materials
• This position will support customers to act as the crucial link between customer and Materials Supply Chain.

Knowledge, Skills and Abilities:

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
• Strategic thinking and communication skills.
• Collaboration and influencing skills demonstrated.
• Sense of urgency.
• Situational leadership.
• Leadership development, and coaching skills.

Educational/Certification Requirement:

• Degree in Engineering, Supply Chain or Business

Experience Requirement:

Work Experience:

• At least 15 years of relevant experience in manufacturing industry
• Strong purchasing experience in commodity management and customer facing experience,
• Flexible to support work with US counterparts. Will have frequent communications with cross-functional teams in the US and Asia.
• Experience in the position of Materials Program Manager (MPM) and/or Procurement.
• Experience with product design engineering and commodity management or priorities for raw material or component selection.
• Experience integrating the delivery schedule of materials into product program milestones.
• Working knowledge of Materials Requirements Planning (preferred SAP) and Bill of Material Structure tools (preferred Agile)
• Experience with Excel, Word, and PowerPoint.

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Sr. Manager Advanced Planning Systems to join us in Singapore!

This position requires extensive knowledge and hands-on experience with Advanced Planning Software tools like O9 or Kinaxis Rapid Response, combined with a strong technical background. The role will be responsible for driving the implementation and optimization of APS solutions across the organization. This includes deploying Pilot sites and then expanding to other sites using internal resources.

Additionally, this position involves training, monitoring, and driving the consistency of global application and tool usage, along with providing subject matter expertise.

Duties and Responsibilities:

• Lead the implementation and optimization of APS tool.
• Get Alignment on, Out of the Box, Foundational Use-Cases and Pre-Configured resources / Workbooks applicable for UCT Business Divisions.
• Validate use-cases / User Stories and playbacks.
• Provide inputs on Test strategy, Lead development of test scripts collaborating with System Integrators.
• Monitor and Measure effectiveness of User Acceptance Testing.
• Analyze system performance and identify areas for improvement.
• Develop business analytics and site monitoring for effectiveness and measuring KPI’s.
• Collaborate with cross-functional teams to define business requirements and deliver effective solutions.
• Provide technical guidance and support to ensure system efficiency and performance.
• Work with IT and across operations to ensure there is effective use and support models for APS Tool.
• Develop a strategy and build Subject Matter Expert training plan in the organization and evaluates the efficiency of the training.
• Support global Subject Matter Experts driving them to create core training for the user base by providing inputs to Solution specific training and playbook by Leveraging APS Learning Sites.
• Build and conducts the communication plan for Subject Matter Expert learning, sharing, and improving.
• Act as the project manager for the change management projects and reports the status monthly to the management team through well written and oral presentations.
• Propose and implement motivational programs able to sustain and improve culture on site.
• Challenge the status quo driving a continuous improvement and breakthrough mindset.
• Travel to UCT sites to perform similar functions and program rollout as needed.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without.

Knowledge, Skills and Experience:

• Extensive experience with O9 or Kinaxis Rapid Response as a technical expert and Business user.
• Strong technical background with the ability to understand complex systems and processes.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Demonstrated ability to lead change initiatives and drive process.
• Demonstrated ability to make a significant change in a variety of environments, with multiple learning.
• Good leadership and influencing.
• Experience in value stream mapping and process.
• Experience in delivering.
• Knowledge of ERP relevant module(s) is preferred.

Educational/Certification Requirements:

• Bachelor’s degree in supply chain management, Information Systems, or a related field.
• Proven track record of successfully implementing supply chain solutions.

Experience Requirement:

• Experience in integrating O9 or Kinaxis Rapid Response with SAP is preferred.
• At least 7 years’ experience in a supply chain management and operations.
• At least 7 years’ experience supporting O9 or Kinaxis Rapid Response from a subject matter expert side of operations.

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

Location: Woodlands
Working Hours: Monday to Friday, 8:00 AM - 5:30 PM
Salary: Up to $6,000 + AWS + Variable Bonus

Benefits:

• Permanent position in a reputable organization.
• Competitive salary and performance bonuses.
• Opportunity to work in a dynamic semiconductor environment.

Key Responsibilities:

• Conduct risk assessments for multiple sites to ensure compliance with safety standards.
• Identify and address all Health, Safety, and Environment (HSE) training needs.
• Investigate incidents, accidents, and near misses to implement corrective measures.
• Maintain and update Standard Operating Procedures (SOPs) and documentation in alignment with ISO 14001 and ISO 45001 standards.
• Collaborate with internal teams and external clients to develop and implement HSE plans.
• Manage and review Safety Observation Sheets, ensuring timely action and closure.
• Supervise contractor activities to ensure compliance with safety standards.
• Prepare and deliver HSE updates during meetings and manage ad hoc tasks assigned by management.

Requirements:

• Strong understanding of the Singapore Workplace Safety and Health Act and related regulations.
• Familiarity with ISO 45001 and ISO 14001 standards.
• Proficiency in HSE auditing and strong knowledge of MS Office.
• Good interpersonal, communication, and negotiation skills.
• Ability to work collaboratively with stakeholders and manage people effectively.

How to Apply:
Please submit your updated resume by using the APPLY NOW BUTTON!

By submitting your personal data and/or resume in connection with your job application, you consent to the collection, usage, and disclosure of your personal data for evaluating, processing, and administering your application.

We regret to inform that only shortlisted candidates will be contacted.

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ng Wei Zhen | EA Personnel No.: R25126863

Looking for a rewarding career that fits your schedule? Join our team of award-winning bus captains and Operations Team!

We are looking for responsible shuttle bus drivers(40 seaters) to provide outstanding service in transporting people between various places. Candidates will be assigned between 2 shifts(about 6.00am-3.00pm, 3pm-12.00mn) Mon-Sun(including PH) on a rotational shift basis. Do note that special arrangement is needed before starting on this job, therefore it comes with a 2-year contract and an additional $10k joining bonus.

The main duties of a bus captain are as follows:

· Pick up and drop off passengers at designated locations

· Follow a planned route according to a time schedule

· Ensure that the trips stay on schedule

· Ensure the safety of passengers both onboard the bus and when alighting

· Obey traffic laws

· Follow procedures to ensure passenger safety

· Keep passengers and other road users safe

· Crowd management skills

· Perform basic maintenance (check the bus tires, lights, and oil)

· Keep the bus clean and presentable to the public

· Report all incidences and traffic disruptions to HQ

· Will be required to work on Sat/Sun/PH

Candidates should have a valid Class 4 driving license and Bus Driver's Vocational License.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

RESPONSIBILITIES

• Prepare and produce shop drawings, as-built drawings and/or construction drawings in accordance to project requirements
• Review, clarify and amend the drawings/plan provided by clients/consultants
• Ensure that the drawings required are completed on-time
• Ensure accuracy and compliance in the drafting process
• Responsible to match drawing and measurement to actual installation at project site
• Attend site meetings and/or conduct site measurements
• Provision of accurate cut list for purchase of materials and to inspect purchases material delivered to project site
• Responsible for timely submission of weekly progress report
• To work with other teams to ensure the smooth execution of the project
• Perform any other duties and responsibilities as assigned by Management

REQUIREMENTS

• AutoCAD knowledge and well versed is a Must.
• Adobe Illustrator/Sketch-Up knowledge and well versed will be an advantage
• Knowledge in other designing software will be an advantage
• Professional Cert/ Diploma/ Degree in Architecture/ Civil Engineering/ Interior Design or any other related field
• Preferably to have 3-4 years in drafting experience with strong analytical skill
• Ability to speak and write English and Chinese (for handling English and Chinese speaking associates)
• Able to work independently with responsibility to meet tight deadline.
• Meticulous with attention to details.
• Other ad-hoc tasks assigned.
• Result driven with a can-do attitude.
• Meticulous and organised
• Both gender may apply

If you have a flair for luxury, love connecting with clients, and are ready to lead sales strategies in a dynamic environment, this is your chance to shine!