Company Overview

Our client is a global leader in elevator, escalator, and moving walkway solutions, renowned for its commitment to safety, innovation, and customer satisfaction. With a strong focus on delivering exceptional service and high-quality products, the company is dedicated to enhancing urban mobility and providing sustainable solutions for residential, commercial, and industrial buildings.

Reporting To: Fulfilment Manager

Role Objectives:

The Service Manager oversees elevator and escalator maintenance operations within a designated area. This role ensures alignment with company values and policies while driving sustainable growth by exceeding customer expectations.

Key Responsibilities:

1. Safety

• Implement, monitor, and manage safety protocols in compliance with corporate guidelines and employment laws.
• Ensure timely incident reporting for equipment failures, product safety issues, or near misses.
• Conduct toolbox talks, safety walks, and inspections to maintain a culture of safety.
• Ensure completion of Periodic Safety Inspections and address corrective actions promptly.

2. Business Growth & Profitability

• Manage operations within budget to meet reliability, cost, and profitability targets.
• Collaborate with the Service Contract Manager to convert equipment from free maintenance to paid portfolios and renew contracts with necessary adjustments.
• Recover lost maintenance contracts and explore repair and upgrade opportunities with customers.
• Optimize staffing needs, route organization, and workload distribution to improve operational efficiency.

3. Customer Satisfaction

• Build and maintain strong customer relationships to understand needs and address concerns promptly.
• Conduct periodic inspections to ensure service quality and client satisfaction.

4. Maintenance Fulfillment & Quality Improvement:

• Drive breakdown reduction programs in collaboration with technical teams to improve portfolio reliability and performance.
• Ensure the timely implementation of corrective actions as instructed by the head office.

5. People Development

• Enhance the technical and non-technical skills of the service team to ensure compliance with procedures and customer satisfaction.
• Address skill gaps and foster continuous development within the team.

Qualifications and Experience:

• Education: Bachelor’s degree, preferably in engineering, with financial understanding.
• Skills: Strong customer and people orientation, effective communication, and leadership capabilities.
• Experience: Minimum of 5 years in the service industry, ideally in industrial or engineering goods sectors.

This is an exciting opportunity for an experienced professional to lead and develop service operations while driving customer satisfaction and operational excellence.

To apply online please use the 'apply' function, and attach your updated resume.

(EA: 94C3609/R1442042)

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging ByteDance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

As a Project Manager, you will work on the top-of-mind strategic initiatives for the head of business, driving impact across business and technology areas. Topics will range from new product launches, organisational changes, business planning, infrastructure and footprint planning, internal communications, etc. You will work cross-functionally with stakeholders such as product managers, R&D leaders, sales and marketing functions, legal and PR, etc. You will be the quarterback on multiple work streams, driving forward the collaboration on key topics across the BytePlus organization.

Responsibilities

In this role, we are looking for someone who has the experience and passion to run strategic projects from the start to end:

- Be an end-to-end project owner, from planning, goal establishment, formulation, identification of dependencies, project progress tracking management, project delivery, quality control;

- Be able to identify project risk and actively manage them, manage project resources in terms of resource coordination and communication;

- Understand the needs of each team, propose solutions and drive forward implementation, as well as cross-functional collaboration;

- Lead the problem-solving and drive research when needed for business' strategic initiatives;

- Drive regular business performance summaries and business reviews with the leadership;

- Support the day-to-day team management activities such as budgeting, all-hands, recruiting, legal, PR, etc.

Qualifications

Minimum Qualifications

- Bachelor degree or above, computer or related professional background

- At least 5 years of working experience in project management / strategy management of go-to-market teams in a fast-paced environment

- Have experience working in a software / technology / cloud-related company, and managing projects from start to end

Preferred Qualifications

- Strong interpersonal and organizational skills

- Analytical and problem solving skills

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Key Responsibilities:

• Strategic Visionary Leadership: Architect and implement holistic supply chain strategies to align with and propel overarching business goals.
• Operational Mastery: Direct end-to-end supply chain functions, including procurement, logistics, inventory optimization, and distribution, ensuring unparalleled efficiency and flawless execution.
• Vendor Ecosystem Optimization: Forge and sustain high-value partnerships with strategic suppliers, negotiate impactful contracts, and uphold stringent quality standards.
• Proactive Risk Governance: Identify systemic vulnerabilities and deploy innovative, preemptive measures to safeguard supply chain resilience.
• Insight-Driven Optimization: Harness advanced analytics and data intelligence to refine workflows, elevate operational efficiency, and amplify key performance indicators (KPIs).

Qualifications:

• Academic Excellence: Bachelor’s degree in Supply Chain Management, Logistics, or a related discipline (Master’s degree or MBA is highly advantageous).
• Executive-Level Expertise: Over 10 years of progressive experience, including a minimum of 5 years in senior leadership capacities, driving complex supply chain operations.
• Global Supply Chain Proficiency: In-depth knowledge of international supply chain ecosystems, ERP platforms, and cutting-edge procurement methodologies.
• Leadership Acumen: Demonstrated excellence in strategic leadership, high-stakes negotiation, and critical decision-making.
• Industry Expertise: Proven track record in [specific industry or sector, if applicable], with a deep understanding of its unique supply chain dynamics.

Creative Project Manager

Singapore Office

Are you a master multitasker with a flair for orchestrating creative brilliance? As our Creative Project Manager, you'll be the linchpin ensuring seamless coordination and workflow across creative, design, and development projects spanning print, events, and digital for one of our valued clients. Think of yourself as the maestro, bringing all the moving parts together to deliver exceptional results on time, every time.

Your Mission

In this role, you’ll juggle timelines, inspire collaboration, and bring structure to the ever-evolving world of marketing and creative production. Working closely with the Senior Creative Director and Client Partner, you’ll turn chaos into harmony, ensuring all teams work cohesively to meet objectives.

What You’ll Do

• Keep the Flow Moving: Plan and manage all work through the creative department, acting as the go-to for project progress.
• Master the Tools: Set up and manage projects in Workfront, ensuring smooth workflows and accurate task tracking.
• Sharpen the Details: Review creative briefs and project documents, ensuring clarity and accuracy, and request additional information when needed.
• Be the Scheduling Guru: Collaborate with key stakeholders to develop realistic project timelines and maintain them like clockwork.
• Refine the Process: Implement and maintain streamlined project management procedures, offering recommendations for improvement.
• Lead Communication: Host weekly status meetings and daily task updates, keeping everyone aligned and motivated.
• Manage Resources: Oversee team capacity, liaise with external service providers, and ensure freelancers and contractors stay on track.
• Stay on Top of Admin: Handle purchase orders, invoices, and ensure all work reports follow approval protocols.
• Build Bridges: Manage production and vendor teams, fostering collaboration and accountability across all stakeholders.

About You

You’re not just a task manager—you’re a relationship builder, a creative problem solver, and a motivating presence in the room. Here’s what you’ll bring:

• Experience: 6+ years in a similar role with a deep understanding of the creative process.
• Organizational Wizardry: Exceptional skills in planning, prioritizing, and multitasking.
• People Skills: A natural communicator and motivator who thrives in multi-language, multi-cultural environments.
• Problem-Solving Mojo: Logical thinking and a proactive, can-do attitude to tackle challenges head-on.
• Tech Savvy: Experience with Workfront or similar project management tools.
• Creative Edge: A solid understanding of print production and digital marketing processes is a bonus.
• Flexibility: Adaptability to meet shifting demands with confidence and composure.

Interested? Please apply!

EA #R2090960

Licence #11C4388

Job Responsibilities

· Inform Design Team, Cost / Commercial team of all client-led change proposals and instructions.

· To manage local consultants in the execution of design development.

· To assist in coordination between Design Team, Consultants, Operator stakeholders.

· Assist site team in resolution of site clashes.

· Participate in workshops and lead, manage the consultants as required in review and comment of shop drawings in terms of constructability, sequencing and ensure quality of he design aesthetic is maintained throughout.

· Follow through on design development of Concept, Schematic, Development and Construction Documentation for all projects where applicable.

· To attend and review Mock Ups.

· Conduct site and factory visits to ensure implementation and compliance with approved design intent and direction.

· Interfacing with internal and external Operations Management to ensure timely incorporation of operational requirements within the project design.

· Manage the design change process to ensure minimal impact to project schedule and minimize cost impacts as a result of such design change.

· To assist consultants and design team to complete and resolve any unforeseen interface problems throughout the various Design Phases.

JOB REQUIREMENTS

• Minimum 8 year’s working experience in Architecture Design Management of Hospitality would be preferred
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Architecture, Interior Design or equivalent.
• Possess good communications and people skills
• Good organization, coordination and leadership skills
• Required skill(s): design development, project management, construction.

Driven by our passion for spreading joy and unleashing limitless creativity in the world of gaming, our goal is to establish a game studio right here in Singapore. Our dedicated focus lies in crafting casual mobile games that deeply immerse players in incredibly enjoyable experiences!

We eagerly welcome humble yet ambitious individuals to join us on this thrilling journey!

Responsibilities

• Act as the primary advocate for the game product, representing both player and business needs
• Lead the project team, providing guidance and direction, and oversee the development and refinement of game mechanics through prototyping and iteration
• Analyze and conduct research on player needs and understanding the elements contributing to player satisfaction and enjoyment, especially the first time user experience
• Conceptualize, implement, and maintain gameplay systems that achieve a fulfilling flow state, addictive game loops, and a risk/reward balance
• Create and maintain a comprehensive documentation of the design outlines, diagrams, and visual mockups that details the triggers, interactions, and subsequent events of specific features or aspects of gameplay
• Collaborate with engineers and artists to ensure proper implementation of the game features designed

Requirements

• Minimum a bachelor degree in computer science, engineering, economics or other related fields
• At least 2 years of experience in game/ product design/ revenue/ finance/ analyst
• Strong in data analysis and logical thinking
• Good at mathematics and statistics
• Critical thinker who comprehends various perspectives and excels at evaluating information objectively
• Goal oriented, proactive and enthusiastic
• Excellent communication and collaboration skills
• Passionate about playing and creating games

Overview

Each year, we as Oldendorff, carry about 380 million tons of bulk and unitized cargo around the world. We perform 15,000 port calls in 118 countries. On average, we operate 700 chartered and owned ships at any one time. Being with us, means working in a continuously changing internationally environment, where reliability is appreciated as is team spirit. Combined with a healthy driver to keep seeking for areas to develop you and your company to reach higher goals – we welcome you to set sail with us.

Essential Functions:

· Lead and manage the complete recruitment process for both commercial and non-commercial roles in the Asia Pacific (APAC) region.

· Oversee both internal and external recruitment efforts in the APAC region, with a focus on global recruitment of commercial staff (chartering and operations).

· Identify and implement effective recruitment strategies to reach out to most qualified candidates.

· Collaborate and develop excellent working relationship with hiring managers and colleagues across the region.

· Maintain and build our network of recruitment partners. Attend networking events to promote the company and find suitable partners.

· Plan and organize all campus and virtual career fairs inclusive of preparation of career fair marketing materials and ensure good employer branding is always in place.

· Prepare, plan, and oversee the internships and trainee programs in APAC.

· Maintain a strong relationship with government bodies (e.g. MPA) and oversee sponsorship and scholarship programs.

· Maintain and ensure that all recruitment records and employee movement reports are up to date.

· Maintain a strong people-oriented attitude and constantly prioritize employee care.

· Drive new employee engagement ideas.

· Handle and coordinate ad-hoc HR projects.

· Support the HR team for any ad-hoc requests as and when required.

Requirements:

· Minimum 10 years of experience, including 2 years in recruitment within the APAC region.

· Degree in Human Resources, Business, Psychology, or a related field.

· In-depth knowledge of the Singapore Employment Act and labor laws, with experience working with the Ministry of Manpower.

· Extensive background in recruitment and talent management, along with a solid understanding of general HR practices.

· International experience is essential.

· Familiarity with recruiting commercial employees (bankers, traders, etc.) is highly desirable.

· Proven ability to build relationships with external recruiters and engage potential candidates independently through various sourcing channels, including social media.

· Experience in developing in-house training programs, assessment centers, and re-skilling/up-skilling initiatives.

· Excellent skills in Microsoft 365 particularly applications like Microsoft Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.

· Experience in using the HR Workday system is a plus

· Fluency in spoken and written English is required; proficiency in additional languages is a plus.

· Strong communication skills and a high level of confidentiality are essential.

· Must be an advocate for our unique company culture.

· Willingness to travel as needed.

Profile:

· An open-minded and communicative person, who likes to work in an open office with a dynamic, multicultural working environment.

· An empathetic, caring and service-oriented person with excellent interpersonal skills, who likes to cooperate, interact, and support an international environment.

· Someone who can show a positive, helpful, and employee-focused work attitude towards local and expatriate colleagues.

· The ability to work off tasks proactively and pragmatically and feels comfortable to work in an open-framed policy structure.

· A flexible, yet detail-oriented team player, who is well-organized and able to think out of the box.

· Can-do attitude, ability to multi-task and work cohesively in a team environment.

· A character that has a passion to work in a hands-on working environment with few policies and procedures, in a bottom-up management style environment and as an internal guide/consultant/advisor/business partner for our decision makers/ managers.

• This individual will design, code, test, debug and document moderately complex programs and applications.
• Responsible for the design, development, documentation of ETL processes throughout all phases of the project life cycle.
• Programming Language - UNIX Shell Scripting, SQL and PL/SQL
• Min 10+ years of experience is required
• Ensuring the security of the data warehouse and compliance with data governance standards
• Expertise in data modelling - Teradata model (FSLDM) & Database management -RDBMS : Teradata, Oracle 23
• Experience in using ETL tools : Informatica (Power Centre (9.1/8.1/7.1)
• Expertise in reporting tools Cognos 8.1, Business Objects and Scheduling Tool Tivoli 9.1
• Possess great attention to detail while also being flexible to adapt to a dynamic environment and changing priorities.
• Experience in Big data & Hadoop : HDFS, Hive, Sqoop
• Strong written and oral communication skills.
• Analytical mind and problem-solving attitude
• Lead the team members for Data Verification with users
• Good to have : TOAD, MS Access, Putty, BMC Remedy,Redwood Cronacle,etc

PURPOSE

Minimize and mitigate the risk and protect the organization’s information against a variety of cyberthreats (cyberattacks; theft or corruption from within; etc.), in line with FWD’s risk enterprise risk management framework.

KEY ACCOUNTABILITIES

• Works with IT teams and business functions to make sure that security tools and monitoring applications are compliant with security standards.
• Ensure IT operations and activities comply with Information Security standards set by FWD Group and regulatory standards as required by the Monetary Authority of Singapore (MAS).
• Analyze periodic vulnerability scan reports and collaborate with IT and business stakeholders to remediate identified vulnerabilities promptly. Monitor security patches, updates, exceptions and ensuring timely application across the organization’s systems.
• Analyze hardening configuration reports and collaborate with different stakeholders to remediate identified gaps. Monitor compliance and track exceptions as needed.
• Review and analyze data generated from other Information Security tools and follow-up for remediation action.
• Investigate security alerts and incidents, analyze root causes, and track corrective actions to closure.
• Assist in developing and enforcing security policies, standards, and guidelines.
• Analyze and collaborate with different stakeholders ensure security metric data is complete and accurate.
• Perform periodic Information Security controls as per FWD policies and regulatory compliance bodies (such as hardening configuration review, log reviews, user access review, etc.)
• Collaborate with Group Information Security Team on the various Information Security projects initiatives.
• Collaborate with business functions to ensure employees are aware & trained about cybersecurity issues & practices.
• Other Information Security tasks as required.

QUALIFICATIONS / EXPERIENCE

• Diploma or Degree in IT, Computer Science or equivalent
• At least 5 years experience
• Relevant certifications (e.g., CC, CISSP, CISM, CEH) or strong desire to obtain those certifications are advantageous.

KNOWLEDGE, SKILLS & ABILITY

• Strong analytical skills, attention to detail, and problem-solving abilities.
• Technical skills and hands-on experience with Information Security related solutions considered an asset.
• Good understanding of Cyber Security, IT networking, Windows OS, technical troubleshooting, and problem solving.
• Awareness and understanding of common exploits and vulnerabilities, system hardening and cloud architecture.
• Good communication and analytical skills.
• Sound knowledge of Information Security management frameworks and guidelines such as NIST, ISO 27001, CIS baselines & best practices.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

About the job

KEY RESPONSIBILITIES

• Ensure your allocated client base is managed to the highest professional standard, encompassing the internal CTM standards implemented for your role.
• Undertake agreed client reporting to ensure clients are advised of possible future savings in their travel, and travel analysis on purchasing and travelling behaviors are proactively undertaken.
• Represent CTM via meetings, telephone calls or external promotional events and ensure all relevant preparation for client contact is prepared well in advance.
• If client base requires, support clients with our internal online travel booking tool, including technical support questions and analysis.
• Support the entire CVM team in CTM on a proactive basis, to ensure our service to clients remains seamless regardless of team absences, planned or unplanned.
• Provide recommendations to clients on strategic direction of travel program in respect to the CTM Value Proposition. Maintain accountable control on the program with an aim to build relationships and strengthen loyalty with corporate clients.
• Develop and execute strategic business plans, detailing objectives, strategies, dependencies and measurable targets. Undertake regular review of client travel program and its performance.
• Provide program projections based on trends, needs and that of the travel industry including suppliers, technology and peer groups.

SKILLS AND EXPERIENCE

• Minimum 5 years of account management/ servicing experience which at least 2 years within travel or relevant industry
• Thorough knowledge of business travel management & travel industry technology is preferred
• Extensive Client/ Account Relationship Management experience
• Exceptional interpersonal communication and presentation skills
• High level negotiator
• Fantastic organizational and time management skills
• Self-motivated, proactive, result oriented and able to work under pressure
• Positive and a good team player
• Strong in both written and oral English
• Candidate with less experience will be considered as Assistant Manager role

Position Overview

We are looking for a Finance Business Partner to support financial reporting and accounting for IT infrastructure portfolio. The candidate is required to have in depth experience in portfolio and its operating model to provide financial / commercial insights to support key decisions or improvement plans.

The right candidate for this role will demonstrate strong collaboration skills, financial and analytical aptitude, attention to detail, comfortable with managing large data sets, highly proficient with the use of excel, reporting and dashboarding tools.

Roles & Responsibilities

• Finance focal point for portfolio reporting including P&L, cashflow and reserves reporting
• Set up the financial and project structure required to facilitate management reporting based on the metrics needed
• Implement effective tracking and monitoring mechanism to provide financial status updates in different dimensions to meet the needs of both internal and external stakeholders
• Lead the annual budgeting exercise for the portfolio, including gathering inputs and performing reasonableness assessment on the budget
• Effectively manage financial responsibilities and decision making in a changing environment
• Produce clear and concise financial / presentation decks to provide analytical insights to internal and external stakeholders or to address adhoc issues
• Lead and participate in cross functional collaboration with other departments
• Process planning and improvement to help streamline portfolio finance processes
• Any other matters as assigned by the reporting officer

Requirements

• Good degree in Accountancy or ACCA qualification, with minimum 6 years of relevant working experience in the Big 4 audit firms and commercial firms (combined)
• This role requires a self-starter with strong analytical skills, attention to detail and ability to manage and prioritise across several ongoing tasks
• Strong communication and stakeholder management skills to be able to manage both internal and external stakeholders
• Ability to be clear and concise in thought process and communication to enable effective stakeholder management
• Advanced proficiency with Excel, power pivot or similar tools and comfortable working with large data sets
• Need to be curious and has keen interest to deep dive into financials to shed light on the projects
• Ability to think logically and always challenging yourself to provide value added support to your stakeholders
• Highly motivated and resourceful individual who is able to work effectively independently
• Enjoys teamwork and actively contributes to our talented team

Morgan McKinley Pte Ltd

Darius Guo Jia Qing

EA Licence No: 11C5502

EA Registration No. R1549724

Key Responsibilities

1. Application Development Overview

• Lead development and optimization of suite of services designed to empower workflow execution.

• Manage end-to-end software development lifecycle (SDLC), including planning, design, development, testing, deployment and maintenance ensuring timely delivery of features and high-quality products.

• Manage applications that are built using latest frameworks such as React.js, Java and Python.

• Ensure seamless integration across diverse platforms which include web client, mobile and internal downstream applications.

• Implement proof of concepts, prototypes to integrate new technology following industry standards and demonstrate the solutions built to stakeholders on the same.

2. Agile and Process Improvement

• Champion and implement Agile methodologies (Scrum) to improve the software development process.

• Promote continuous improvement in software development practices, tools, and techniques.

• Ensure that the team follows coding standards, quality guidelines, and best practices for development.

• Streamline development process with best practices adopted for Agile methodologies and ensure unit test coverage is met for the requirements.

3. Workflow & Process Automation

• Implement automated solutions (Continuous integration) using Jenkins, Tosca, Appium and Selenium, reducing bug-related downtime and improving release cycle efficiency.

• Ensure automation feasibility is met for most of the applications (including downstream host applications) reducing manual coverage.

• Work closely with Engineering team in bringing new initiatives in Automation for the client.

• Innovate reusable components to accelerate development activity across projects

4. AI/ML and GenAI App Solutions

• Use of Gen AI tools such as Microsoft Copilot Stack and Microsoft AI Studio for design purposes.

• Integrate AI-driven features to enhance user experience and application functionality.

• Design AI/Machine learning applications to optimize testing processes.

5. Team Leadership and Management

• Lead a team of developers, analysts, and engineers in the design, development, and deployment of scalable web and mobile applications.

• Understand the progress of the team and provide solutions to resolve the blockers or challenges faced by the team.

• Act as a liaison between business stakeholders and technical teams, ensuring alignment with project goals and timelines.

• Manage budgets and timelines for multiple concurrent development projects, ensuring cost-effective use of resources.

6. Technology Strategy and Innovation

• Stay updated on the latest trends and advancements in application development, software architecture, and industry best practices.

• Evaluate and recommend new technologies, tools, and methodologies that can enhance application performance, scalability, and efficiency.

• Foster a culture of innovation within the development team, encouraging the use of cutting-edge technologies to solve business challenges.

• Drive the adoption of modern frameworks to accelerate development and automation processes in the projects and improve code maintainability.

• Design Orchestrated service virtualization services for any requests that cannot be accessed within System Integrated Testing environment.

________________________________________

Required Skills & Experience

• Proven experience as an Application Development Lead, Workflow & Process Automation architect.

• Strong experience in automating process workflows with tools like Jenkins, Tosca, Appium and Selenium.

• Good expertise in application development frameworks: React.js, Java and Python.

• Expertise in AI/ML and GenAI solutions, with tools like Microsoft Copilot Stack and Microsoft AI Studio.

• Evaluate and select appropriate tools and latest technologies to enhance development, testing efficiency and effectiveness.

• Plan, direct and coordinate the actions of the development team.

• Ability to develop Proof of concepts understanding business requirements.

• Proficient in finding creative solutions to complex problems.

• Strong leadership and team management skills with the ability to inspire, motivate, and grow a team.

________________________________________

Nice-to-Have Skills

• Experience designing software architectures for scalability, reliability, and performance.

• Certifications in cloud platforms (e.g., AWS Solution Architect, Azure AI Engineer) or automation frameworks (eg., Tosca AS1 and AS2).

• Experience with Orchestrated Service virtualization to integrate APIs that cannot be accessed within the testing environment.

________________________________________

Educational Qualifications

• Bachelor’s degree

• Having a Tosca certification (at least AS1, AS2) will be a plus

Media Specialist TAMs work across all AWS Elemental media products and apply their product knowledge to key customer projects during the specification, development, deployment and acceptance phases to deploy video workflows.

Media Specialist TAMs work hand-in-hand with Media Specialist Solutions Architecture (SA) teams in AWS Sales, with Media Specialist SAs working to understand customer needs and design relevant media solutions, Media Specialist TAMs also work closely with customers to move those solutions from conceptual design to long-term production operations. When customized solutions are needed, the Media Specialist TAM may also work closely with AWS Professional Services by representing the operational needs of the customer and aligning with the capabilities of AWS Support. While a Media Specialist TAM is not expected to develop software, a software development background is valuable in helping understand complex customer needs and drive software solutions.
Media Specialist TAMs take overall ownership of the long-term operational health of their deployed solutions and, by extension, significantly contribute to the overall success of their assigned customers. Media Specialist TAMs will also work closely with AWS Support TAMs, who will have overall TAM responsibility for AWS Enterprise Support customers. Most importantly, Media Specialist TAMs recognize that long-term customer success depends on on-going support and deep domain-focused guidance throughout the lifespan of the customer.

As a Senior Media Specialist TAM, you will:

• Complete the onboarding and off-boarding requirements of assigned key customers
• Own customer health dashboards for media workflows, working closely with the AWS TAMs and Technical Project Manager where assigned
• Work across AWS Elemental products and with AWS Solutions Architects to define detailed customer project requirements and scope feature tickets
• Interface with customer project managers and technical owners to understand requirements and deliver product releases
• Collaborate with Product Managers to prioritize customer requirements, advocating for the customer
• Work with Engineering managers to ensure delivery of product features to meet customer requirements
• Advocate, specify, and own the availability of customer test environments either at AWS Elemental HQs or at customer location
• Verify implemented product features and test multi-product customer project workflows
• Communicate with customers and internally across, up, and down customer organizations
• Mentor junior Media Specialist TAMs and Engineers
• Define and implement team level metrics and processes

Basic qualifications

• A Bachelor’s Degree in Computer Science, Math, or related discipline required, or equivalent work experience
• 2+ years experience using the public cloud as a developer, architect, technical program manager or implementer
• 4+ years technical project management, technical account management, or professional services consulting experience that includes customer-facing responsibilities
• 2+ years experience (and demonstrated credibility) working in a technical role within a software engineering-focused business
• 3+ years experience in the Media & Entertainment market segment

Preferred qualifications

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit <a href="https://amazon.jobs/content/en/how-we-hire/accommodations">https://amazon.jobs/content/en/how-we-hire/accommodations</a> for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Experience in a 24x7 operational services or support environment
Experience in internal enterprise or external customer-facing environment as a technical lead
Ability to travel domestically up to 20-30%
Excellent communication and leadership skills including facilitation, negotiation, and conflict resolution
Ability to understand and communicate business and technical needs
4+ years software engineering experience
Video processing technologies (MPEG2 / AVC/ HEVC/ MPEGTS)
Adaptive bitrate video streaming and delivery technologies
Experience with Amazon Web Services or other cloud providers

Job Descriptions

• Work closely with suppliers to formulate effective marketing strategies and plans.
• Develop and enhance suppliers relationship.
• Drive demand creation and product promotional activities.
• Work closely with Sales and FAE team to achieve sales and profit objectives.

Job Requirements

• Diploma or Degree in engineering electronics or equivalent.
• Minimum 3 years relevant product marketing experience from semiconductor industry.
• Excellent interpersonal, communication and presentation skills.
• Good analytical skills and proficient in MS office applications.
• Presentable with an outgoing personality, positive and a drive to succeed.
• Overseas travel is required.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 25008

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

Headquartered in Singapore, Bossjob is a HRTech startup that connects companies in Southeast Asia to experienced professionals through accurate recommendation and instant direct chats. We're a diverse team based across Singapore, Philippines, Japan and China and we welcome like-minded individuals to join us in our journey.

Responsibilities

• Drive sales growth and contribute to our long-term business expansion by cultivating relationships with potential clients, agents, and partners.
• Lead ongoing market research efforts to facilitate product and market expansion.
• Propose innovative growth strategies to increase Monthly Active Users.
• Demonstrate a solution-oriented approach: Innate ability to strategize and solve problems, effortlessly grasping category/commercial dynamics and translating business drivers into compelling customer value propositions.
• Develop, implement, and refine marketing campaigns continuously.
• Oversee both routine and non-routine campaigns, manage production rollouts and change requests, and provide support for new initiatives.
• Conduct assigned market research and gather information effectively.
• Possess strong organizational skills, meticulous attention to detail, and a drive for process improvement to enhance day-to-day efficiency.

Requirements

• Bachelor’s degree in any related fields
• Minimum 3 years of experience in similar growth-focused role with demonstrable experience working with Tech and Product user-focused companies
• Strong analytical skills and ability to work with data
• Effective communication and collaboration abilities
• Willing to travel across region as business requires

Good to have:

• Entrepreneur spirit & working experience in startup

Why join us:

• Fast growing startup
• Opportunity to positively impact the lives of millions of people in this region
• Modern office in Central Singapore at Millenia (right next to Promenade MRT)

At Bossjob, we believe bringing a change to the world we live in through technological revolution is a chance once in a lifetime.

You will be supporting the Investment team of CapitaLand Ascendas REIT Management Limited (CLARML) and report to Head, Investment of CLARML.

Responsibilities

• Support business development efforts for real estate investment and development opportunities
• Assist in preparation of investment proposals and deal execution process including due diligence, structuring, negotiating, legal documentation, etc
• Carry out financial modelling and feasibility studies for investments
• Assist in analysing investment performance at asset level and at portfolio level
• Conduct market research and maintain market database to keep abreast of updated information and new trends

Requirements

• Degree in Real Estate, Finance, Business or equivalent
• Minimum 5 years of relevant experience
• Analytical, resourceful and good communication skills
• Strong in financial modelling and investment feasibility studies
• Proficient in Microsoft Excel and PowerPoint
• Industry knowledge and/or CFA qualification will be an added advantage

The Client of mine is well known within the logistic industry and their Global HQ is based here in Singapore. They are now in an expansion mode and is looking to hire a Business Process Manager that is passionate and driven to oversee the full implementation and migration processes for the Shared Services setup and others. This is an Individual Contributor role.

Additional Responsibilities:

• Strategic Planning: Develop and effectively communicate a clear strategic plan for the Shared Services transition, ensuring it aligns with the company’s long-term goals and objectives.
• Stakeholder Engagement: Build and sustain strong relationships with key stakeholders, both internally (executives, department leaders) and externally (vendor representatives), ensuring alignment and support throughout the transition.
• Team Leadership: Lead and motivate cross-functional teams involved in the transition, promoting a collaborative, high-performance culture to meet project milestones.
• Decision-Making: Make timely and informed decisions, considering the transition’s impact and the broader organizational context.
• Change Management: Drive organizational change by clearly articulating the benefits of the Shared Services initiative and proactively addressing concerns.
• Risk Management: Identify potential risks related to the transition, create strategies to mitigate them, and guide the execution of risk management plans.
• Continuous Improvement: Cultivate a culture of continuous improvement by assessing processes and systems, identifying optimization opportunities, and implementing best practices.

Essential Qualifications

• A Bachelor's degree in Business Administration, Project Management, or a related field. Advanced degrees or relevant certifications (e.g., PMP, CSM) are advantageous.
• Proven project management experience, particularly in executing complex projects within set timelines.
• PMP or Certified ScrumMaster certification is preferred.
• Strong organizational and multitasking capabilities.
• Excellent communication and interpersonal skills.
• Knowledge of the container shipping industry is a plus.
• At least 10 years of relevant experience.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

Osaka Gas Energy Supply and Trading (“OGEST”), 100% subsidiary of Osaka Gas Co., Ltd. (“OGHQ”), is looking for a responsible LNG Portfolio Optimisation Manager, for OGEST cargoes as well as OGHQ cargoes, to join the company.

MAIN RESPONSIBILITIES

- Liaise and coordinate with those who optimize LNG portfolio and LNG assets between OGEST/OGUK and OGHQ, including operation of LNG Cargo, timely and accurate optimization coordination, and commercial coordination with counterpart operators

- Work and cooperate closely with internal operators, traders, analysts in OGEST, OGUK, OGHQ and other overseas offices, including coaching/mentoring cargo operators and analysts

- Liaise and coordinate with internal stakeholders, such as traders, middle / back-office, shipping, technical etc. in OGEST, OGUK, OGHQ and other overseas offices

- Ensure the effective coordination of all parties in relation to LNG portfolio optimization activities, to ensure compliance with regulation and effective implementation

- Ensure clauses in LNG SPAs, MSPAs or Confirmation Memorandums (CMs) accurately captured in relevant documents

- Entry of trade details in ETRM system

- Check optimization calculations relating to the trade and make / assist in claims where necessary

- Support commercial and analytical activities such as calculating the economics, reviewing MSPAs, CMs, Annual Delivery Program scheduling, internal discussions for trading strategy, and ad-hoc duties in relations to trading and optimization by OGEST/OGUK/OGHQ

- Other tasks assigned by line manager

SUPERVISORY RESPONSIBILITIES

- The LNG Portfolio Optimization Manager will be responsible to lead any coordination of optimization activities in OGEST, OGUK, OGHQ and other overseas office to develop their capabilities and set clear directional goals.

KNOWLEDGE & EXPERIENCE

- Minimum bachelor’s degree

- Minimum 3 years of experienced in LNG cargo operations and optimizations with excellent knowledge of the LNG business value chain

- Proficient and fluent in both English and business Japanese in order to report to OGHQ and coordinate with domestic customers/business partners in Japan and overseas (written and verbal communication in English & Japanese with internal and external stakeholders is required)

- Understanding of optimization strategies and commercial operations

- Excellent understanding of the global LNG market/entire LNG value chain and its commercial and operational characteristics (e.g. upstream, liquefaction, transportation, regasification, LNG terminal, etc.)

- Ability to work under pressure and to identify/resolve issues related to LNG transactions

COMPETENCIES REQUIRED

- Possess a good collaborative working attitude, keen to learn, good team player, good communication skills

- Ability to work cooperatively as a team and stay committed together on the task at hand.

- Ability to develop and maintain good relationships with employees at all levels within the company.

- Has a focus on understanding and delivering value to external and/or internal stakeholders. Willing to put in effort to listen and work successfully with customers to achieve “win-win” outcomes.

- Detailed, well organized and able to multi - task and manage multiple projects at the same time, prioritizing required actions accordingly to meet required deadlines

- Good organization and time management skills

- Meticulous analytical skill with an eye for details to ensure minimum errors in work.

- Ability to take initiative and be proactive

AWS Infrastructure is looking for a talented, driven, and highly analytical, Supply Chain Manager with demonstrated experience driving process improvement.

This role manages (contract manufacturing) vendor(s) critical to the successful fulfillment of hardware to AWS data centers globally. The role is primarily responsible for Site Performance (output, quality, efficiency, costs), CM Partner Relationship Management. The primary performance metrics associated with this- role are target daily / weekly output, SLA adherence as an input to AIS Capacity Delivery Reliability (CDR), First Pass Yield and on-time NPI readiness for all rack types enabled within the region. Secondary metrics include staffed site capacity utilization, Clear-To-Build, server bone-pile, and Racks-in-Transit (RIT).

Key job responsibilities
1. Day-to-day management responsibility for high velocity assembly operations
2. Act as point of escalation for all vendor related issues
3. Manage vendor operational excellence through data driven metrics and continuous improvement activities
4. Drive cross-functional strategic initiatives to improve supply chain efficiency and overall cost structure
5. Drive complex business analysis to identify business opportunities to improve internal and external processes
6. Work cross-functionally to identify and apply best practices and continuous process improvements
7. Influence internal technical teams to drive multisystem process & system changes
8. Provide scalable solutions for continued scale product and service offerings
9. Set project requirements and drive results across internal and external
10. Drive continuous improvement initiatives to lower risks and reduce lead times.
11. Influence partner processes, technologies, and policies to achieve mutual benefits for both organizations in a sustainable manner.
12. Analyze production schedules and demand forecasts, ensuring our customer requirements are met, whilst maximizing site utilization
13. Drive complex business analysis to identify business opportunities to improve internal and external processes

A day in the life
1. Review Production Metrics and Escalations: Begin the day by reviewing key performance indicators (KPIs) from the previous day’s high-velocity assembly operations. Identify any immediate escalations from vendors or internal teams and address them quickly to prevent production delays.
2. Cross-Functional Meeting on Supply Chain Efficiency: Attend a cross-functional meeting with stakeholders from procurement, logistics, and manufacturing to discuss ongoing supply chain initiatives. Review progress on strategic initiatives, focusing on reducing lead times and lowering overall costs.
3. Vendor Operational Excellence Review: Analyze vendor performance metrics, including delivery times, quality control, and adherence to contracts. Identify trends or issues, and use data-driven analysis to recommend performance improvements. Lead a discussion with key vendors to drive continuous improvement initiatives.
4. Business Process Analysis and Improvement: Dive deep into business analytics to identify potential areas for improving internal and external processes. Present findings to relevant teams and propose scalable, data-backed solutions to enhance production efficiency and customer satisfaction.
5. Team Sync on Technical Systems Changes: Collaborate with internal technical teams to discuss necessary system changes that can drive improved efficiencies in cross-functional processes. Provide clear requirements and set project timelines to ensure system updates align with production goals.
6. Meet with a key vendor partner to discuss mutual benefits of ongoing initiatives. Discuss potential process improvements, technology upgrades, and long-term partnership strategies that will drive value for both organizations.
7. Project Management and Results Review: Check on the status of ongoing projects with internal and external teams. Ensure deliverables are on track by reviewing timelines, setting expectations, and mitigating any risks or roadblocks. Push for results in line with operational goals.
8. SOP Review and Compliance Check: Review Standard Operating Procedures (SOPs) for material management processes. Ensure these are up-to-date and in compliance with both company policies and regulatory standards. Identify any gaps and set action plans to address them.

9. Production Schedule Review and Forecast Analysis: Review production schedules and demand forecasts for the upcoming weeks. Ensure that customer requirements are being met while maximizing site utilization. Make adjustments as needed to balance efficiency and flexibility in the supply chain.
10. End-of-Day Review and Continuous Improvement Planning: Reflect on the day’s activities and prepare a summary of key outcomes for the management team. Set goals for the following day, focusing on continuous improvement initiatives, particularly around lowering risks and reducing lead times.

IN.FOM (www.infom.asia) is a regional communications agency founded in Jan 2011 by two highly-experienced and respected communicators who believe in hands-on direct-to-client counsel and deliver results that matter. In the last few years, we have won numerous local and regional industry accolades for the many communications campaigns that we have conceptualised and delivered for our clients that include Samsung, Grab, Intel, Expedia, Poly, Herbalife and SGInnovate.

In addition to being named Singapore's PR Agency of the Year in 2015, 2017 and 2019 by IPRS; and the Best Global Technology Agency by Holmes Report (now known as PRovoke) in 2018, we have also won the "The Best Specialist Agency To Work For in Asia Pacific" award in 2017. In 2020, we were named by PRovoke as one of seven Agencies of the Decade in Asia Pacific.

Role

You should be an experienced, broadly capable project and communications manager or director with at least 5 years’ experience in a similar role in a PR agency or in-house, able to handle a wide range of assignments, projects and/or clients with a high degree of success and independence. You have the confidence and support of multiple client contacts.

Capabilities Expected

You are able to demonstrate high-level professional knowledge and skills, and should be able to manage a piece of a large account or a few smaller ones, with little top cover from your team leader.

You should have project management, budgeting, counseling, programming, people management (third party event organisers, and related personnel), and emerging business development skills.

You take responsibility for the projects that you manage, providing excellent client service, applying the agency’s best resources, and successfully managing people involved in projects and managing profitable growth.

Account Management

• Perform day-to-day account work which may include: developing program activities and a wide range of written materials (including strategy papers and press releases), coordinating events, maintaining client and media contacts, managing projects performed with and by others and supervising more junior staff
• Develop and manage projects/programs, including implementation plans, evaluation mechanisms, staffing plans, budgets and timelines
• Independently handle several small accounts or major projects of a large account, performing much of the day-to-day work with assistance from both more junior and more senior staff as appropriate
• Client’s primary day-to-day contact on projects, or, for smaller accounts, is the contact for the full account
• Develop presentations for clients relative to project management/program status under the supervision of the team leader
• Keep team(s) appropriately informed and involved in projects
• Identify and secure help on emerging account problems
• Able to articulate and apply agency vision, goals, practice areas and capabilities
• Fully familiar with the communications plans for accounts and understands and track clients’ businesses
• Act as a liaison between client, outside suppliers (graphic designers, photographers, A/V houses, etc.) and, as appropriate, other internal and external audiences (e.g., employees, media, interest groups)
• Communicate with client contacts and others in a professional, positive and appropriate manner
• Generally familiar with the work of other account teams

Professional Skills

• Growing depth and diversity of account experience to provide informed public relations counsel
• Strong understanding of public relations and a demonstrated ability to achieve public relations objectives
• Develop and draft programs materials based on team input
• Oversee and direct media campaigns. Has established relationships with senior print and broadcast journalists
• Capable writer and able to generate a range of materials (e.g., client memos, press releases, speeches, articles, case histories, byliners, backgrounders, op-ed pieces, brochures and collateral materials as well as program proposals, which require minimal editing
• Demonstrate competence at using internal and external research capabilities and in preparing in-depth analyses
• Able to contribute to presentations using internal or external resources
• Balance work load and tasks, communicating effectively with team members to reliably implement assignments on budget and on time
• Demonstrate solid teamwork capabilities while beginning to build supervisory skills
• Efficiently and effectively plan and manage events (e.g., press conferences, media tours, analysts meetings, advocate briefings, etc.) with minimal supervision

Cloudstreet has been awarded two stars from Michelin.

Helmed by Chef Rishi Naleendra, Cloudstreet is an amalgamation of thoughtful, expressive food, artisanal, progressive wines and warm, immaculate service. We are seeking an Assistant Restaurant Manager to join our fine dining restaurant focused on modern and innovative cuisine.

As an Assistant Manager you will be responsible for providing assistance to the Executive Chef and Restaurant Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

• Maintains a commitment to customer service and guest satisfaction.
• Manages the restaurant team.
• Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
• Enforces high standards of hygiene and sanitation within the outlets.
• Supervises the performance, attendance, attitudes, appearance and conduct of service team.
• Helps to implement strategies to continually improve revenues.
• Assists with the development, training and inspiration of outlet staff.
• Manage team to exceed service standards to exceed goals.
• Instils a calm, organized approach in all stressful situations.
• Assists with ordering all necessary office supplies and ensures proper stocking levels.
• Hold employees accountable for performance, and will discipline associates when needed.
• Takes a proactive approach to coaching and counselling
• Other adhoc duties as assigned from time to time.

Job Requirement

• GCE N / O Level onwards
• At least 3 years of relevant experience as an Assistant Restaurant Manager in F&B Industry.
• Preferably with working in a fine-dining restaurant
• Able to lead a team of people under your care in the Front of House (FOH)
• Able to multitask and work efficiently under pressure
• Good communication and customer service skills
• Food & Hygiene certificate will be an added advantage.

Staff Benefits

• Good Basic Salary + Birthday Leave + Staff Discount
• Staff meals will be provided by restaurant
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance)

Travel Services Management

• Design and oversee travel experiences for foreign visitors to China, focusing on cultural, historical, and modern attractions.
• Build and maintain relationships with local travel service providers, transportation companies, and accommodation partners.
• Ensure all travel services reflect the company’s high standards and cultural values.

Hosting and Educational Support

• Supervise hosting arrangements to ensure children’s living spaces are safe, clean, and welcoming.
• Manage maid to prepare healthy and culturally appropriate meals for the children.
• Act as a mentor and provide emotional and practical support to the hosted children.
• Collaborate with educational institutions to monitor and support children’s academic progress.
• Operations Management
• Develop and implement efficient workflows for both travel services and hosting programs.
• Manage budgets, schedules, and resources effectively.
• Monitor the quality of services and address any issues promptly.

Team Leadership

• Recruit, train, and supervise staff involved in travel and hosting operations, including maids and other support staff.
• Provide ongoing guidance to the team, fostering a collaborative and professional work environment.
• Ensure all staff members, including domestic helpers, understand and follow high standards of care and service.

Marketing and Outreach

• Promote travel services and hosting programs through marketing initiatives and partnerships.
• Represent the company at events, conferences, and networking opportunities to build brand awareness.
• Collect and analyze feedback from clients and hosted children to improve services.

Assistant Security Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
• Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
• Be in-charge of the Hotel Security Control Room as well as for the day to day operations
• Ensure all official security documents are handled accurately in accordance to SOP
• Completes the daily Management Task List
• Go through the daily analysis report, security documentation by the operational team, security and safety books as well as to review the deployment sheet to ensure all are in order
• Collate and number (HIR) reports, completes the daily overview report, conduct investigations, record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
• Ensure all security equipment and documentation are operational and in good working order
• Conduct system check for Fire live-saving system (FPLS) during shift
• Ensure all security personnel are fully briefed on major events of the hotel and conduct regular SOP training and review
• Prevent situations that could jeopardize the reputation of the hotel
• Oversee critical and sensitive functions until completion and give command & control the operations during an emergency
• Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements
• Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• With all reports and events encountered, constantly review the department’s operational needs working towards efficiency
• Overall in charge of Lost & Found items and handing over to the authorities
• Supervises planning and deployment of security personnel within the team and shift
• Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
• Check security personnel are at the deployment hourly for situational report
• Guide Security personnel to adhere to operating procedures
• Cover Security personnel duty during breaks or as and when required
• Assist with preliminary investigations such as key reading, CCTV review, interview and ground surveillance
• Update the Security Department of incidents within 2 hours of occurrence via official mobile application group (Synopsis)
• Create Hotel Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
• Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
• Participate and conduct all security, safety and medical training and exercises
• Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
• Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
• Address and respond to all FPLS alarms immediately
• Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
• Check Know cross system during duty for any jobs dispatched to Security Department
• Report any non-compliance / non-performance of security personnel to Director of Security
• Liaise with vendors for follow-up on rectification of equipment
• Address any other tasks instructed by Assistant Security Manager / Director of Security
• Plan and schedule Security Department duty roster
• Assist to manage TIMES Software (Duty roster, OT requisition, Time sheet, Leave Approval)
• Assist to manage Material Controls for purchasing purposes
• Be part of either Safety, Fire safety, Personal Data committee
• Complete projects as assigned by Director of Security