About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia.

One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

The Manager in the ST Outreach and Engagement team will conceptualise, plan and execute events and the publicity plan for The Straits Times, based on objectives, target audience and requirements.

In this role, your key responsibilities include, but are not limited to the following:

EVENTS

• Be responsible for managing events from start-to-finish (from conceptualising and programming to scheduling, marketing, budgeting, venue-sourcing, developing customer journey plan and producing post-mortem reports)
• Work with internal and external stakeholders to drive event deliverables
• Work with external vendors to execute events efficiently and effectively
• Work with various teams to deliver on targets and ensure that metrics are measured and met
• Ensure sponsor/ partner agreements, and deliverables/ entitlements are fulfilled
• Ideate new ways to make events more engaging
• Ensure events are compliant with policies and guidelines
• Be present on-site to run the event and to ensure operational efficiencies

PUBLICITY & MEDIA MANAGEMENT

• Be responsible for developing and executing marketing strategies, overseeing publicity campaigns, and crafting compelling content to captivate our target audience. This role requires a blend of creative thinking, leadership skills, and hands-on expertise in marketing and copywriting.
• Develop and implement the integrated marketing and communication plans for the respective events
• Craft and edit high quality copy for use on different assets and platforms
• Track, analyze, and report on campaign performance, making data-driven recommendations for improvement.
• Work with internal and external stakeholders to drive deliverables
• Be in charge of surveys and feedbacks for all events - from crafting the questions to analysing results
• Manage media requirements for the various events

Job Requirements

• Relevant diploma or degree
• Minimum 8 years of relevant experience in events management, marketing, engagement and outreach
• Excellent communication and interpersonal skills
• Strong organisational and project management skills
• Experience in public relations and media handling
• Detail-oriented
• Critical thinking and problem-solving skills
• Comfortable with working both independently and collaboratively
• Able to multitask and handle multiple projects simultaneously
• Able to work under pressure and meet tight deadlines
• Comfortable with cross-functional work
• Proficient in both Google Workspace and Microsoft Office Suite

This role is on a 1-year temporary contract.

Product area

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Additional job description

The Trust and Safety Compute team prioritizes user experience, promotes developer success through consistency and trust, and makes the mobile experience the safest it can be across Play, Android, and Chrome Web store.

Qualifications

Job responsibilities

• Lead the resolutions of various policy related issues for Trust and Safety Play and Android Operations in the region to ensure a safe app experience.
• Manage sensitive escalations, and drive process improvement to mitigate the future risks, working with stakeholders across Play Partnerships, Policy, Operations, Engineering, Product, Government Affairs, and Legal teams.
• Drive highly cross-functional projects collaborating with teams across various regions to land foundational improvement to our policies and enforcement processes.
• Represent the region to solicit stakeholder feedback for Google Play Policies and Operations, identify emerging risks and build long-term prevention strategies.
• Drive scalable policy education for developers in our region and consistently improve the brand and reputation of Google Play.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in Trust and Safety, Policy, Business Operations, Business Strategy, Content Moderations, or related fields.

Preferred qualifications

• Experience in crafting compelling narratives intended to influence internal and external stakeholders, as well as presenting to senior executives in the organization.
• Ability to solve complex operational or policy problems, working closely with various cross-functional teams.
• Excellent communication and people management skills, with the ability to articulate complex policy concepts.
• Excellent problem-solving and critical thinking skills, with attention to detail in an ever-changing environment.
• Ability to communicate in Korean, Japanese, or Vietnamese, Mandarin and English fluently to support policy advisory and resolution in this region.

Key Responsibilities
• Manage, coordinate, and track the recruitment, on-boarding, promotion and exit of specialist, non-specialist and visiting medical staff.
• Plan and execute processes and approvals for clinical training requests, sponsorships and honorariums.
• Administer HR system approvals and provide planning support to the roster team.
• Administer training and education hours, credentialing and privileging required for the maintenance of medical practice.
• Manage and execute processes for the onboarding and exit of foreign clinical fellows.
• Manage and execute support for clinical operations such as tracking and follow up of work list statuses and audits.
• Prepare medical manpower, training, sponsorship, productivity reports and any other reports for Head of Department, Clinical Director and Head, Ops and Planning Section.
• Organize, manage, and coordinate department clinical workshops and events.
• Any other matters such as office management, staff directory, asset lists.

Requirements

• Degree Holder with minimum 1 year relevant work experience
• This role revolves around Clinical Admin
• Manage and ensure smooth operations in supporting Clinicians

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

The Company

As an Internal Audit Manager specializing in Corporate and Investment Banking and Commercial Banking), you will play a critical role in identifying and mitigating risks, ensuring compliance, and driving improvements in internal audit processes within a dynamic and fast-paced APAC regulatory environment.

The Role

• Lead and execute audits, serving as Auditor in Charge for engagements.
• Identify and assess key risks and controls, developing effective test plans.
• Manage multiple tasks and deadlines with minimal guidance.
• Draft and finalize audit findings and reports for review by senior leadership.
• Ensure audits are risk-based and aligned with internal policies and guidelines.
• Demonstrate expertise in Corporate and Investment Banking and Commercial Banking risks.
• Provide clear, logical audit opinions supported by relevant facts.
• Support regional governance forums and regulatory requests as needed.
• Build and maintain strong relationships with internal and external stakeholders.
• Communicate effectively and influence at multiple levels of management.
• Collaborate with regional Internal Audit teams to meet regulatory requirements.
• Analyze data, develop recommendations, and contribute to process improvements.

Your Profile

• 8+ years of strong audit experience with global banks or Big 4 consulting firms.
• In-depth knowledge of CIB/CB operations and APAC banking regulations.
• Thorough understanding of risk management and advisory practices.
• Proven ability to lead projects, analyze data, and provide actionable recommendations.
• Exceptional organizational and multitasking skills in high-pressure environments.
• Proficiency in Mandarin language (reading and writing) to support China-based counterparts is highly desirable.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13110673, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

about the company

SGX listed, strong branding in the market with a strong client base. They are currently looking for an FP&A Manager to help with the needs of the business.

about the role

We are looking for a skilled and dynamic professional to join our team. The successful candidate will support and liaise with our operations, maintenance, and commercial functions. Key responsibilities include conducting monthly and ad-hoc management reporting, analyzing operational and commercial drivers that impact financial results, and managing the annual budget and monthly financial forecasts from planning to execution. You will also track financial performance against actuals, budgets, historical data, and forecasts, and handle various ad-hoc financial data requests. Additionally, you will contribute to digital systems implementation by defining requirements and developing content. They are currently going live for a system implementation. This role is an individual contributor role, there will be no direct reports under you.

skills and experience required

You should possess a finance, econs, mathematics or accounting degree. You should have at least 5 years of relevant experience. Prior experience in the big 4 is advantageous - Senior Associates level and above welcomed to apply. Title will commensurate with years of experience. You should be one to thrive in a fast paced environment. This company pays AWS and high variable bonus. 100% wio and is at CBD.

To apply online please use the 'apply' function. EA R22111662.

• Overall responsible for the planning and execution of M&E activities during construction project.
• Adhere compliance with building codes, regulations, and safety standards for M&E systems.
• Liaise with consultants, engineers, and other stakeholders to develop detailed M&E plans and specifications.
• Handle the M&E subcontractors and suppliers, ensuring quality workmanship and timely delivery of materials and equipment.
• Supervise progress and performance of M&E works, identifying any deviations or issues and implementing corrective measures.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years working as a M&E Manager experience in Building Construction/Hospital Building Project.
• Familiar with building codes, regulations, and safety standards related to M&E installations.
• Good knowledge of mechanical and electrical systems, including HVAC, plumbing, electrical distribution, and fire protection.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description:

• Audit & Vetting performance monitoring and preparation for vetting in close liaison with in-house Marine, Operations & Technical Departments
• Arrange office interviews with all stakeholders for seagoing Officers
• Monitor and evaluate the performance of Crew Department personnel
• Prepare crewing budget and follow up crewing account matter
• Maintain, update, and disseminate company instruction to vessel, manning office and concerned parties
• Lead and oversee various activities for the welfare and morale programs for sea personnel and their families and union matters

Job Requirements:

• Bachelor's degree in Maritime Studies, Human Resources, or relevant discipline will be advantageous
• Minimum 5 years of experience in maritime crewing operations
• Proven leadership and team management skills
• Strong knowledge of international maritime regulations and standards
• Excellent communication and interpersonal skills
• Proficiency in crewing management software (Danaos/ShipMate)

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Our client is from Construction industry. Due to their current expansion plan, they are looking for a HSE Manager to join their team, in hopes of developing the current high performing team. They are located in the Central.

Job Responsibilities

• Provide guidance to management on Environmental, Health, and Safety (EHS) regulations and legal requirements.
• Ensure compliance with statutory requirements such as the WSH Act and Regulations.
• Assess and enhance the company's safety performance through continuous improvement measures.
• Review safety resources and recommend improvements to meet EHS standards.
• Coordinate monthly safety site inspections with senior management and project teams.
• All other adhoc duties as assigned.

Requirements

• Min Degree in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Description:

As a APAC Business Development Manager at Kairos Global Search, you will play a pivotal role in driving the growth and success of the business. This remote position offers the flexibility to work from home while focusing on acquiring new clients across APAC region, nurturing relationships, and expanding the company’s presence in the recruitment industry. Your primary goal will be to generate business opportunities and establish long-term partnerships with clients. You get the opportunity to Work From Home and earn based on profits-sharing. There will be training provided!

Key Responsibilities:

• Identify and target potential clients, building a robust pipeline of business opportunities.
• Develop and execute effective strategies to acquire new clients and expand market presence.
• Build and maintain strong, long-term relationships with existing clients to foster repeat business.
• Collaborate with the recruitment team to ensure successful placement of candidates and client satisfaction.
• Prepare and deliver compelling presentations, proposals, and contracts to prospective clients.
• Stay updated on market trends, competitor activities, and industry developments to identify new opportunities.
• Meet or exceed business development goals, including revenue targets and client acquisition KPIs.

Requirements:

• Proven experience in business development, sales, or account management, preferably within the recruitment or staffing industry.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to identify client needs and provide tailored solutions.
• Self-motivated, results-driven, and capable of working independently in a remote environment.
• Familiarity with CRM tools and business development strategies is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

If you are a good fit for this role, kindly send your updated resume to [email protected]

EA Licence No: 23S1615

Responsibilities:

• Assist Senior Contracts Manager in tender/contract review and finalizing the tender sum.
• Help with contract administration, progress claims, and liaise with the Client's representative on claims and variation costs.
• Compile subcontractor quotes for review and approval.
• Keep Contract Manager updated on all contractual and site matters.
• Review and verify subcontractor/supplier claims and prepare payment certificates for approval.
• Prepare final accounts and variation submissions.
• Maintain quality systems in the Contracts Department.

Requirements:

• Minimum Diploma in Quantity Surveying or equivalents.
• At least 5 years of working experience related field.
• Preferably experienced in pipe jacking works and tunnelling projects.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

about the company

Our client is a renowned international consulting firm focused on urban development, infrastructure, and managed services. With a long history of accomplishing successful projects, they offer a comprehensive range of consulting services across various disciplines.

about the job

• Provide technical assistance and advice covering but not limited to safety management systems, process safety, fire prevention, quantitative risk analysis and behavioural safety to ensure minimization of losses and prevention of fires
• Carry out design safety philosophy, develop specifications for fire protection systems (active & passive), data sheet for firefighting systems
• Calculate fire water requirements for brownfield/greenfield projects and integrate new facilities with existing systems
• Assist/Participate/Lead process hazard reviews and analysis including HAZOP/HAZID/SIL studies and carry out actions close-out
• Consolidate HSSE action item register and coordinate with engineering disciplines for closure of action points
• Independently carry out analysis and design of active and passive fire protection systems and prepare hazardous area classification documentation, safety & firefighting layouts, and other safety drawings
• Review and co-ordinate third party process safety studies including FERA, dispersion analysis, BIA, EIA, QRA studies, etc.

skills & experience required

• Bachelor’s Degree in Chemical / Environmental / Mechanical Engineering or other equivalent
• Minimum 8 years HSE Engineering experience in the Oil Storage Terminal Midstream O&G
• Possess good knowledge of Oil & Gas facilities, regulatory codes & standards, and the ability to influence designs to achieve optimal HSE outcomes
• Familiar with HAZID, HAZOP, SIL reviews and other safety reviews (e.g. SIMOPS, ALARP) preferred.
• Good working knowledge in PIPENET Vision, FLARESIM and other consequence modelling software such as DNV PHAST etc is preferred
• Proficient in Microsoft Office
• Able to communicate in Bahasa Indonesia,Malay fluently due to the need to serve Bahasa Indonesia-speaking customers / stuffs who cannot speak english
• Able to be based permanently arund Batam area (Mon to Fri)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Description:

• Lead and manage the planning, execution and completion of diaphragm wall construction projects.
• Oversee the design, development and approval of construction plans and technical specifications.
• Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution.
• Ensure compliance with safety, health, environmental and legal regulations on-site.
• Monitor project progress, manage risks and make necessary adjustments to meet timelines.
• Manage project budget, including cost control, procurement and resource allocation.
• Prepare regular reports on project status, including schedule, financial performance and risk management.
• Resolve any project-related issues, conflicts and technical challenges.
• Communicate effectively with stakeholders to provide updates, address concerns and ensure satisfaction.
• Ensure the proper documentation and filing of all project-related activities and approvals.

Job Requirements:

• Minimum Bachelor’s degree in Civil Engineering, Construction Management or a related field
• Minimum 8 years of experience in construction project management, specifically diaphragm wall construction
• Proven track record managing large-scale civil or infrastructure projects
• Familiarity with local building regulations, environmental and safety standards will be advantageous
• Strong Knowledge of diaphragm wall construction techniques and equipment
• Proficient in project management software
• Knowledge of budgeting, cost control and financial management of projects
• Effective communication, stakeholder, negotiation and conflict resolution skills

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

Branch Manager

4 days off a month (Every Sunday and PH off)
Working Hour: Weekdays - 11am to 8pm; Weekend - 11am to 6pm
Working Location: Far East Plaza
Salary Range: $ 2500 - $ 3300 + $ 200 Attendance Allowance + $ 1000 performance bonus + Overriding

Job Summary:

• As the Branch Manager, you will play a dual role in overseeing the daily operations of the branch while also providing expert beauty advice and personalized service to clients. You will lead and motivate the team, drive sales, and ensure the branch operates efficiently and effectively.

Responsibilities:

A) Branch Management:

• Oversee all day-to-day operations of the branch.
• Lead, train, and motivate a team of beauty therapists, consultants, and other staffs.
• Ensure excellent customer service and resolve any client complaints or issues.
• Monitor and manage inventory levels, ordering supplies as needed.
• Develop and implement strategies to increase sales and profitability.
• Maintain the branch’s appearance and ensure all equipment is in good working order.
• Conduct regular performance evaluations and provide feedback to staffs.
• Ensure compliance with health and safety regulations.
• Manage the branch budget and financial performance.

B ) Beauty:

• Greet and assist customers in selecting and delivery effective treatments suited to their needs.
• Maintain an in-depth knowledge of the latest beauty products and trends.
• Meet or exceed sales targets and contribute to the overall store performance.
• Build and maintain strong customer relationships to encourage repeat business.
• Handle customer inquiries and resolve any issues promptly and effectively.

Requirements:

• Proven experience as a Branch Manager or in a similar managerial role in the beauty industry.
• Strong knowledge of beauty products and treatments.
• Proficiency in using management software and Microsoft Office Suite.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Our client is a well-established MNC, market leader in the F&B industry. They are looking for a Operations Manager to assist their team for the next phase of their business. They are located in the Central area – easily accessible.

Responsibilities:

• Formulate and implement strategies/plans to achieve results that align with business objectives.
• Spearhead the creation and execution of the strategies/plans to ensure profitability.
• Responsible for preparing weekly sales analysis reports for the department.
• Monitor team performance and competencies
• Identify key issues by analyzing the sales data and reports to improve outlet performances.
• Prepare presentations and documents as required.
• Collaborate with team to review operational performance and identify improvement opportunities.
• Enhance and optimize the operational efficiency of existing business ventures and assist with daily ops activities.
• Liaising with Central Kitchen
• Familiarize with their business models, policies, standard operating procedures and processes.
• Acquire a thorough understanding of kiosk outlet and stores operations.
• Meet any key performance indicators and objectives established at the beginning of the program.
• Conduct outlet site visits as needed
• To finish all the task as assigned and complete all other ad hoc duties as assigned

Requirements:

• Minimum Diploma in relevant field of studies
• Relevant operational experience preferably from F&B industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

About ItsRainingRaincoats:

ItsRainingRaincoats is a Singapore charity that aims to build bridges of integration between migrant workers and residents of Singapore. We work to improve their welfare and believe that their seamless integration into our community will benefit not just our migrant workers but Singapore as a whole.

About inspIRRe Store:

inspIRRe is a first of its kind FREE store in Singapore located at 217 Henderson Road. Male migrant workers on Work Permits can pick up essential items such as clothes, toiletries, bags, snacks, and electronics for free!

Role Overview:

As a weekend Store Manager, you will step in as staff to attend to the InspIRRe store over weekends to ensuring smooth operations.

Your responsibilities will include:

• Assisting migrant workers with their bookings and requests
• Assigning and overseeing volunteers' tasks, such as organizing donations, answering worker and donor queries
• Record workers shopping in real time for social media posts
• Processing of distribution of in-kind donations

Commitment:

A 7 hour shift from 10:00 am to 5:00 pm - Saturday and Sunday

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

We're looking for an Experienced and Dyanmic Area Manager who has experience in leading outlets for F&B.

• Provide leadership, coaching, consulting and support Assistant Operation Manager’s direction to the assigned 6 to 8 food service stores, in order to maximize the long-term sales and profit potential.
• Builds a positive business relationship with Store-In-Charge and Team.
• Responsible for ensuring outlets' Safety & Quality, Service, Cleanliness within standards.
• Supports, coaches and consults to ensure that all assigned food service stores are adequately staffed to maximize sales potential, operational efficiency and turnover among all stores employees is reduced.
• To follow up and lead the teams to meet outlet's Monthly Sales and New Product Promotion Targets.
• Consults and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Hold Monthly Area Meeting with all Store-In-Charge to accountable for business results.
• Other duties as assigned.

Cloud Program Manager

Our client a Global Tech Company is seeking a Business Program Manager to join the APAC Customer Success Strategy Team in Cloud to help with highly strategic programs. You will be responsible for managing your workstreams/project execution and providing your business management expertise to business leads and peers within the Asia Pacific region.

Responsibilities:-

• Reports to the APAC Business Strategy Leads for Customer Success and fully oversee all elements of program execution and reporting for APAC. Have a high degree of professionalism, autonomy, reliability, attention to detail, efficiency and follow-through with any responsibilities in your scope,
• Be the regional APAC contact point for program topics, including with the regional teams at the target partner, Represent the APAC team in global meetings and collaborate with regional business leaders and their teams.
• Manage the acceptance of APAC customers into the program, own the list, oversee execution of program activities against those customers and report on status and success.
• Co -build region specifics program land package (messaging, value prop, executions guidance, readiness guidance etc.)
• Support Area SCRUMs and tracking for program engagements (coordinate technical execution & unblocking track execution against RISE pipeline) help accelerate/unblock customers and partners.
• Collect technical feedback across APAC, consolidate globally to priorities customer success, global partner success and engineering efforts.
• Facilitate post-migration transitions for the field and partner team, including transition to additional roadmap work.
• Contribute to readless, communications/awareness plan for regional and global program scope + capabilities, and evolution of program.
• Create and provide updates to leadership on WoW/MoM progress: provide updates to executive business review.
• Manage, review, organize and monitor RoB rhythm and follow through with team members related to task.
• Coordinate cross-project activities and ensure documents is current
• Experiences/base understanding of Azure, ADO (Azure/DevOps) etc.
• Engage with regional field & internal stakeholders worldwide: mange internal & external meetings, communication and effective project execution
• Ability to take details meeting notes and convey them in a concise fashion to senior stakeholders; as well as communicate statues of action and follow-up on open/ask, on a consistent basis.
• Can work independently, drive task autonomously, and need little directions/exhibits capable proactivily.
• Assess and iterate on project performance; connect regularly with internal teams to review best practices and find efficiencies
• Resolve project and workstream priories with stakeholders

Requirements:

• 8+ years of high impact Program Management experiences that includes ability to perform tactical duties while interacting with all layer of management at large organizations.
• 5+ years Program/Process Management
• 3+ years Change Management
• SAP Product knowledge
• PowerBi & Visio skills
• Cloud experience or ERP/SAP knowledge is a MUST have.
• Very strong English language skills required, and Japanese would be a strong preferred

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

After incubating 12 unicorns and hundreds of startups, BLOCK71 is redefining the ways we support and interact with founders and the startup ecosystem at large. BLOCK71 Group Marketing was created in response to this: to enhance internal marketing capabilities, to refresh BLOCK71's brand resonance, and to co-create new propositions for the global startup community.

Duties and Responsibilities:

• Brand Management: Interpret the central brand guide and guide country teams in its application across organic and paid channels. This means having a solid understanding of how media planning works and being strong in performance analysis to optimise for the best results.
• Content Creation: Develop content customised to the unique traits of each platform. For example, a LinkedIn post should 'feel' different from a newsletter; a press release should be different from a message blast to our founders community. In other words, possess sensitivity to media consumption patterns and have a knack for adaption.
• Industry Insights: Be in tune with the latest developments of the startup world and advise Group Product on the best ways to structure output so that BLOCK71 remains at the forefront of meeting founder needs.
• Budget Management: Manage the marketing budget effectively, ensuring optimal allocation of resources to achieve marketing objectives.

Qualifications

The role is best suited for an analytical and creative individual who enjoys approaching things from different angles and come up with innovative ways to capture the public's attention.

This person writes well, conceptualises well and is conversant with different communications channels. He/ She functions well in a fast paced environment, where change is constant, and is able to grasp business needs well, and is able to quickly adapt marketing activities to suit changing market trends.

A marketer who understands that marketing is more than just communications, but also advocates for a seat at the product development table.

Technical competencies

• Degree with miminum of 5 years experience in marketing, preferably in startups, startup ecosystem
• Proven experience in regional marketing and brand campaigns
• Strong business acumen and solid understanding of the startup development landscape of Singapore
• Excellent communication, leadership, and analytical skills
• Expert in optimising online and offline marketing channels

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Manage a team of property officers and technicians on daily works carried out in few shopping malls and overseeing their daily operations.
• Liaise with and supervise contractors, recommend and implement improvement works, attend to feedback, complaints and services requested by the clients.
• Handle matters relating to tenancy and lease management, advertising and promotions management etc.
• Prepare and submit management reports to the Client.

Requirements:

• Degree in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 2 years of relevant experience in leading a team in managing commercial properties/retail mall.
• Possess Fire Safety Manager certification
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.30am-6pm)

Working location: Woodlands

Salary: Up to $6,000 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information