Department: Digital Platforms

Work Location: Toa Payoh

Salary: $2,600 to 3,300 (depending to on work experience)

Job Description

Job Scope :

· Monitoring and managing the entire customer service process

• Resolving customer issues brought to our attention in a timely and effective manner

• Creating procedures and policies for effective customer service

• Liaising with other functions such as marketing, business development and partnership to align customer service goals and initiatives

• Proactively review customer journeys to identify opportunities for improvements to achieve excellent customer experience

• Create presentations, training materials and conduct trainings / briefing sessions to on-site and off-site operations team

• Continuously embrace technology and innovation to simplify or automate tasks for operation processes to drive cost savings and efficiency

• Ensure that Standard Operating Procedures (SOPs) are kept updated

• Provide administrative support and perform ad-hoc duties as assigned

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R23117785 (Lok Ding Hann)

Duties and responsibilities:

- Responsible for full set of accounts

- Perform bank reconciliation

- Preparation of accounting schedules

- Assist on client yearly audit and tax

- Preparation of payroll, CPF/IR8A form for clients

- Preparation of GST reports and submission to IRAS

- Computation of local taxes, submission of tax filing and compliance with local tax regulations

- Preparation of unaudited financial statements

- Assist in preparation of corporate secretarial documents (resolutions, agendas and minutes of meetings, etc)

- Assist and support the manager with other corporate secretarial and administrative work when required

- Other duties and responsibilities as assigned by manager

Requirements

· At least 5 years local accounting experience

· Candidate with audit experience will be added advantage

· Able to perform good quality work in a capable, efficient and appropriate manner.

· Good communication and interpersonal skills

· Able to work independently under tight deadlines

· Able to multi-task

· Positive attitude, responsible, meticulous and analytical

· Possess strong honesty, integrity and confidentiality

Only Singaporean and PRs need to apply

A good employment benefit and good career growth awaits the successful candidate.

Interested candidates are invited to apply online or via email with an updated resume.

We regret that only shortlisted candidate will be notified.

Financial Management

· Formulate and administer the organization's budget, ensuring fiscal stability, cost-efficiency, and long-term financial resilience.

· Meticulously oversee cash flow, prepare financial reports, and provide actionable insights to facilitate data-driven decision-making.

· Assume responsibility for accounts payable, accounts receivable, and payroll processes, optimizing their efficiency.

· Manage and develop relationships with stakeholders and project participants.

· Oversee and advice on the development and implementation of the sustainability project.

· Monitor, track and analyse effectiveness of the sustainability project.

· Develop and propose carbon reduction solutions to stakeholders.

Compliance and Reporting

· Assure strict adherence to all financial regulations and statutory reporting requirements, maintaining the organization's impeccable financial standing.

· Prepare, evaluate, and submit sustainability reports, including ESG (Environmental, Social, Governance) disclosures, in alignment with industry benchmarks and legal standards.

Sustainability Strategy (Fresh is welcome)

· Work with relevant stakeholders to identify potential opportunities to implement sustainability projects by assessing technical, commercial, regulatory, financial feasibility fundamentals.

· Manage and develop relationships with stakeholders and project participants.

· Oversee and advice on the development and implementation of the sustainability project.

Risk Management

· Execute a thorough assessment of financial and sustainability-related risks, conceiving and executing comprehensive risk mitigation strategies.

· Keep a vigilant eye on evolving industry trends and best practices, proactively adapting our strategies to ensure long-term sustainability and financial viability.

Stakeholder Engagement

· Cultivate and maintain robust relationships with internal and external stakeholders, actively promoting our sustainability practices and effectively communicating our financial performance.

· Foster partnerships with sustainability organizations and thought leaders to amplify our sustainability initiatives and impact.

Human Resource Engagement

· Develop and post job description

· Source candidates through online job boards, LinkedIn, employee referrals

· Screen resumes and select top candidates for interviews

· Research and recommend competitive salary and bonus structure

· Administer payroll, taxes, insurance, retirement plans and other benefits

· Submit grant applications prior to deadlines

· Provide supplementary documents as needed during grant review process

· Track status of submissions and report decisions

· Manage grant funding if awarded - compliance, reporting, impacts

As an eCommerce Executive, you will play a vital role in supporting our online sales and marketing efforts. You will assist in managing our eCommerce platform, ensuring smooth operations, and enhancing the overall customer experience. You will spend 70% of your time on creative operations, 30% on data analytics across 3 brands across SEA.

Responsibilities:

1. Product Listing Management:

• Assist in creating briefs for new product launches images, product descriptions, ensuring accuracy and consistency.

2. Platform Management:

• Oversee the operations and performance of the eCommerce platform - ensuring functionality, usability, and an optimal customer experience.
• Collaborate with affiliate teams to optimize product pages, including images, descriptions, and keywords.
• Analyze user experience data, identify areas for improvement, and implement initiatives to enhance the online shopping experience and smooth checkout processes.
• Effectively communicate issues and/or delays to key stakeholders.

3. Campaign Support:

• Assist in creating briefs for online promotional campaigns
• Review eCommerce site performance and recommend optimization plans
• Aid in the execution of online promotional campaigns such as sales & KPIs recording
• Conduct competitive and market analysis

4. Analytics and Reporting:

• Assist in analyzing eCommerce performance metrics, generate reports, and provide insights to optimize sales and marketing strategies.

- Work closely with cross-functional teams including design agencies, affiliates & regional teams to ensure alignment and successful execution of eCommerce initiatives.

- Manage project timeline & progresses, adjust schedules as necessary to ensure timely completion.

Requirements:

• Bachelor's degree in Business, Marketing, or related field preferred.
• Experience in eCommerce operations, preferably in the beauty or retail industry.
• Experience in Lazada store operations a plus.
• Excellent communication skills, both written and verbal.
• Strong analytical skills with the ability to interpret data and make recommendations.
• Detail-oriented with a focus on accuracy and quality.
• Excellent communication, negotiation, and problem-solving abilities.
• Strategic thinker with a data-driven and results-oriented approach.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Description:

- Responsible for work pass administration such as work pass applications, renewal, cancellation and issuance.

- Coordinate with all departments on hiring plans, resignations, confirmation and all HR-related matters.

- Assist in recruitment processes, including posting job openings, screening resumes, and scheduling interviews.

- Assist in the development and implementation of HR policies and procedures.

- Manage employee records and ensure accurate and up-to-date information.

- Handle general office administration and marketing tasks.

- Respond to customer inquiries and provide information on our Center's courses and administrative procedures.

- Manage student enrolments, transfers, withdrawals, and course fees collection.

- Coordinate and communicate with internal departments.

- Perform additional operational and administrative duties as assigned by the Centre's Directors.

Job Requirements:

1. Possess at least a Diploma in any field.

2. Bilingual with excellent communication and writing skills (both English and Mandarin).

3. Proficient in Microsoft Word, Excel, and other relevant software.

4. Display meticulous attention to detail and adhere to systematic with administrative procedures.

5. Demonstrate a positive work attitude and ability to work independently.

6. Able to work on Weekends.

Sales Executive Cum Lorry Driver

RESPONSIBILITIES:

- Perform delivery island wide
- Loading and unloading of goods from delivery vehicle
- ad-hocs duties assigned (warehouse related)
- Unloading of container
- Taking care of the maintenance and cleanliness of the delivery vehicle

- Doing Outdoor Sales

REQUIREMENT

- Physically fit (Able to handle and carry goods of heavy weight)
- Processes a Class 3 licences with a clean driving record
- Familiar with Singapore route