Company:

Description:

The Manager will work closely with the LKCMedicine IT to support the running of the various cybersecurity programmes and raising the cyber resilience of LKCMedicine IT infrastructure.

Responsibilities:

• Ensuring cybersecurity policies, standards and procedures are practiced
• Liaise with auditors and ensuring compliance with regulations and relevant policies and standards
• Conduct risk analyses and maturity assessments for LKCMedicine IT systems, coordinate and execute penetration tests, perform security review for new and existing projects or major enhancements
• Handle and complete various cybersecurity projects with minimal supervision and able to articulate important cybersecurity concepts to senior management
• Provide timely support of major security incidents or data breaches, plan and participating in cyber security incident tabletop exercises.
• Technology enhancement and explore new security in the cloud

Requirements:

• Degree in Computer Science, Computer Engineering, or related discipline
• At least 5 years of IT related working experience with at least 3 years in IT/Cyber Security Domain practices
• CCSP (Certified Cloud Security Professional) certification is an advantage
• Relevant security assessment certifications such as OSCP (Offensive Security Certified Professional), Crest CRT (CREST Registered Penetration Tester) will be beneficial
• Strong stakeholder management and communication skills.
• Understanding and working experience in Cyber Security management and ability to work with cross-functional teams to enforce security policies and standards.
• Experience in implementing security controls, and mitigating measures on enterprise security solutions

Please submit your job application via

https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Novena-Campus-Singapore/Manager--Cyber-Security--LKCMedicine-_R00016552-2

Company:

Description:

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy, and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Mercer Investments provides investment advice and sophisticated implementation and asset management solutions and services to institutional clients such as pension schemes, insurance companies, endowments & foundations and wealth managers. The business has experienced significant growth over recent years and with a strong pipeline of activity, this looks set to continue for the foreseeable future. This growth has involved a huge level of new client on-boarding and has seen the business further enhance its product and service offering and its position in the market.

Marsh McLennan is seeking candidates for the following position based in the Hong, Kong, Singapore or UAE office:

Mercer Investments - Legal Counsel, Asia & Middle East

The Investments division of Mercer seeks an experienced financial services lawyer, preferably with expertise across the Asian and / or Middle Eastern regions.  The role reports to the Chief Investment Solutions Counsel (International) and the successful candidate will assist in advising one of the world’s leading institutional investment advisory and investment solutions providers.  Contract review and management will form a key responsibility of the role.  The firm conducts these activities in a significant number of Asian and Middle Eastern markets, responsibility for which will come within the remit of the chosen candidate.

What can you expect:

• You will be a member of the global Investments Legal Department in Mercer, working closely with regional business leaders, their teams and other stakeholders to provide high quality, effective legal expertise on commercial engagements, contract review and management, cross-border activities and strategic matters.
• A broad role for a mid-level lawyer focusing on complex financial services regulatory matters as well as commercial matters.
• You will manage a dedicated caseload of both transactional and contentious matters relating to the firm’s diversified and growing financial services business in the Asian and Middle Eastern markets.
• You will be joining a global team of friendly, highly skilled, collaborative professionals and have the opportunity for excellent long term career development.

What is in it for you?

• Be challenged to deliver impactful solutions for a large organization and have a direct impact on all colleagues.
• A company with a strong Brand and strong results to match.
• Be part of a truly global team that actively embraces diversity by ever transforming the way we work to be inclusive of all
• Employee Resource Groups, which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.

We will count on you to:

• Provide practical, business-oriented advice on Mercer’s engagements with institutional clients, as well as Mercer’s new service offerings, regulation impacting Mercer’s services, applicable governance requirements and on emerging issues.
• Helping to oversee critical governance programs, including the firm’s third-party provider and new product reviews.
• Supporting the negotiation of new client contracts which cover a range of financial services and products, such as investment research and tools, investment advisory and asset management.
• Being a lead lawyer on major financial services projects, like RFPs and licensing and registration in new markets
• Manage key internal stakeholders such as Sales, Business Development, Client Services, Strategy, Investment Consulting.
• Work closely with Compliance colleagues and with external counsel in relation to the above, where appropriate, to include negotiation and management of costs of external counsel.

What do you need to have:

• Qualification as an attorney/solicitor
• At least three to six years qualified experience as a lawyer dealing with financial services matters, whether in a law firm or in-house setting, with consideration given to regulatory experience
• Understanding of legal and regulatory risks associated with the investments business and legal options required to manage these risks.
• Experience of participating in board meetings and governance committees.
• Excellent prioritizing, multi-tasking, and time management skills
• Ability to take the initiative and work independently; identify areas for enhanced efficiency and issues that go beyond the specific project requested by the internal client.
• Strong communication skills in English with the ability to articulate complex ideas clearly and educate colleagues on key legal and regulatory issues and developments and manage expectations regarding timeframes and project completions. Other regional languages a plus.

What makes you stand out:

• Mastery of the financial services laws of at least one of Singapore, Hong Kong, or the UAE
• Knowledge of the financial services laws of other Asian and Middle Eastern markets
• Unimpeachable integrity and a positive, team-oriented attitude with the ability to work effectively within a small team.

Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Job Functions & Summary:

Responsible for planning and coordination of restaurant operations and guest relations.

Job Roles & Responsibilities:

(1) Ensure that operations are adequately mannered, taking into account peaks and troughs in demand.

(2) Conduct performance appraisal of all immediate subordinates.

(3) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(4) Draw up duty roster of service personnel.

(5) Attend to enquiries and feedback from Members.

(6) Assist Kitchen Operations with input regarding menu items.

(7) Oversee implementation of F&B initiatives affecting outlet seating area and staff.

(8) Ensure that Members and guests are attended to and manage employees to provide quality standards for service.

(9) Oversee the grooming of staff and ensure that the code of conduct is adhered to at all times.

(10) Responsible for keeping records of staff attendance, leave, etc.

(11) Improve processes and workflows to ensure that breakages and wastage of food are minimized.

(12) Oversee restaurant operations to ensure that the outlet is properly set for service.

(13) Produce reports on sales, items and covers sold, and number of guests served.

(14) Ensure that all checks presented are accurately drawn up.

(15) Lead the team and motivate them to contribute to the best of their abilities.

(16) Manage and control linen supplies to the restaurant.

(17) Coordinate with various departments on maintenance of furniture, fixtures and fittings when necessary.

(18) Any other duties that might be assigned from time to time.

What you'll Do

We’re looking for passionate, innovative professionals to join our team and connect the world to more. You’ll work in a collaborative and inclusive environment that values diverse perspectives and continuous learning, and provides industry-leading benefits with unmatched opportunities for career growth. Our team is fearless in pursuit of new ideas and uncompromising in our quest to become the world’s first truly global Internet Service Provider. 

The day-to-day

• Serve as the main focal point for customer needs and requirements for all aspects of the Viasat system and service to deliver and grow the accounts
• Manage day to day relationship and lead multiple weekly calls across all levels of customer leadership, as well as leading Quarterly Reviews and Executive Reviews
• Manage Viasat system delivery from concept to purchase order, certification, delivery and installation on aircraft, through to post-installation and aftermarket support for the life of the customer needs
• Develop and deliver on key strategic and revenue growth objectives in collaboration with leadership, targeting both short and long term goals
• Manage a globally dispersed, cross-functional, matrix organization of engineers, developers, operations, logistics and field support as part of the customer program
• Develop, maintain, and distribute standard project management deliverables, including implementation plan, project schedule with milestones, project budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies
• Build and grow relationship across multiple airline functional areas to establish position as a trusted advisor to the customer
• Be a problem solver that leads by finding solutions and de-escalating issues internally and externally
• Full P&L responsibility with monthly reporting to Segment President
• Lead negotiation with customer covering service agreement, amendments, change orders, pricing, etc.

Team Summary

The Products and Solutions function is responsible for product management, product strategy, providing the thought leadership and long-term design for the development and growth of Visa’s products across the Asia Pacific (AP) region. The Product Development and Commercialisation is a horizontal service group, within Regional Product and Solutions team that has end-to-end responsibility for building and delivering new capabilities aligned with the AP Product Roadmap.

The Product Development and Commercialisation team works with many stakeholder groups and markets, across the AP region and globally. We partner across market, hub and global with account management, product, processing, design, delivery and architecture teams.

What a Senior Manager, Product Development does at Visa:

As a Senior Manager, Product Development within the Product Development and Commercialisation team, you will be a leader who understands the strategic, commercial, technical, and ecosystem implications of product development and product launch. You will engage with a diverse range of stakeholder groups across AP markets and regional hub to be the evangelist for regional product development, managing the process to deliver fit-for-purpose products and drive value for our clients.  You will:

• Manage the end-to-end Product Development process – this includes governance, continuous process improvement, reporting and training.

• Manage capacity across the product, technology and vendor teams involved in product development.

• Build and manage the pipeline of new concepts.

• Collaborate with stakeholders and management to prioritise projects against agreed frameworks.  

• Plan, execute and lead exciting initiatives to build awareness of regional product development and demonstrate its value with client-facing teams.

• Manage planning and budgets.

Why this is important to Visa

As we roll out products and solutions in an extremely dynamic marketplace it is important to ensure our offerings are differentiated, fit for purpose and deployed with agility. We are seeking to transform how we design, build, ship and deploy our products to be bolder and faster in delivering innovation for our clients and the ecosystem and accelerate revenue growth. The Product Development and Commercialisation team will be at the center of this transformation and will provide the stewardship, tools, and processes to make it a reality.

Responsible for ensuring timely & accurate financial reporting according to accounting standards and in line with the Hotel’s policy & procedures.

Client Acquisition

• Organize, execute and participate in sales activities and programs
• Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank’s defined goals and revenue
• Participate and support consumer sales marketing activities for customers’ acquisition and retention

Client Servicing

• Strategize and manage client relationships by providing advisory services for wealth and asset management offering.
• Perform ongoing servicing of HNW client accounts and identify any potential opportunities for extending basic and priority banking services.
• Promote the Bank’s products and services       
• Cross-sell to existing bank customers to expand customers’ share of wallet
• Adhering to high service level    
• Promptly attend to customer’s enquiries and other servicing matters

Compliance and Regulations    

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements 
• Ensure all process fully complied with internal /regulatory/client requirement

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Delivery Manager

Internal Code: A24034

What will you do?

We are a team that aims to design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools.

As Delivery Manager you will manage a Product built on Agile fundamentals and work towards adopting tech best practices and cutting edge tools.

You’ll be adept at delivering the product, breaking down barriers for your team and both planning at a higher level and getting into the details to make things happen when needed.

You will be core to decisions that build high performing teams, where people are excited about the work they are undertaking.

• Deliver projects and products using the appropriate agile project management methodology, learning & iterating frequently.
• Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.
• Brings new products to market by analysing proposed product requirements and product development.
• Introduces and markets new products by developing time-integrated plans with marketing and production.
• Lead the collaborative, dynamic planning process - prioritizing the work that needs to be done against the capacity and capability of the team.
• Facilitating discussion, decision making, and conflict resolution.
• Understand the different technical aspects of the project including the capabilities and limitations of the systems.
• Communicate or share technical insights of a project to internal or external audiences.
• Support the Product Owner, especially on grooming and maintaining the product backlog.
• Define the roadmap and ensure user stories are created for product development in JIRA, Confluence.
• Groom the product backlog, prioritise user stories, technical tasks and bug fixes into the sprints.
• Work with the Product Owner, Technical Lead, Business Analysts, User Experience Designers, Engineers in planning the activities required and timeline for each release
• Responsible to track the application bugs, assess impact and severity of bugs.
• Follow up and support assistance where required for team to resolve any impediments or issues they faced from their daily standup.
• Bridge communication between multiple teams (business and technical). This includes creating documentation or presentations when necessary.
• Measure project development velocity, perform and manage the project risks. Identify and escalate any important risk.
• Continuously gather user feedback, analyze market trends, and identify opportunities for product improvements and new features.
• Assist in government processes, such as procurement, project finance and any other administrative needs in accordance to government policies and documentation requirements

What are we looking for?

• Bachelor's degree or higher in Computer Science/Engineering, Information Technology, Communications or other related disciplines.
• Experience with project budgeting and assets procurement. Delivered complex and large applications in a cross-functional team setup.
• Eager to change and improve workflow and processes. Willing to assist team members. Strong ability in fostering teamwork and collaborations.
• Self-driven and motivated to learn and follow topics related to the projects
• Strong analytical and strategic thinking skills to devise practical solutions to tackle work issues
• Solid understanding of end-to-end agile software development process (Scrum and Kanban).
• Understand the project from the business and technical point of view
• Excellent communication skills. Able to communicate with technical and non-technical users.
• Experience with using, maintaining and customizing software development tools such as Confluence, SharePoint, Jira.
• Experience in ops-tech integration, AI/ ML creation and implementation, SAAS platform management, UI/UX design and research strategy, go-to market strategy for software services
• Understanding of government to government working relationship and familiarity with public service policies
• Proven experience in defining and executing product strategies, roadmaps, and go-to-market plans.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities and duties

1. Preparing monthly and annual profit and loss statements.

2. Preparing the annual balance sheet.

3. Filing annual returns.

4. Creating cashflow statements and forecasts.

5. Handling GST calculations.

6. Monitoring financial parameters like cost of sales, expenditure, and profitability for continuous improvement.

7. Proposing cost-cutting measures.

8. Processing staff claims.

9. Ensuring timely invoicing.

10. Monitoring and proposing ways to reduce liquidated damages imposed by clients.

11. Collaborating closely with the Chairman to ensure the financial health of the firm.

12. Supervising finance staff to ensure they fulfill their duties.

13. Meeting all KPIs and Key Deliverables within prescribed timelines.

14. Working with other department Heads to fulfill contractual commitments and provide excellent service delivery.

15. Reporting to and consulting with the Chairman on issues requiring intervention, both immediate and future.

Competencies:

1. Higher education in Finance, Accountancy or Equivalent.

2. Excellent interpersonal and communication skills.

3. Able to work independently as well as part of a team.

4. Positive attitude towards problem solving and tight deadlines.

5. Strong attention to detail whilst being able to multi-task.

6. Strong believer in process improvement.

7. Strategic mindset and continuous curiosity.

8. Proficient in MS Office Applications.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Go-to-market Product Manager

Internal Code: A24035

What will you do?

Our team aspires to design and develop software applications that help government agencies to better serve the needs of the people.

We are looking for an outgoing individual that is able to cultivate relationships with different stakeholders, drive adoption, and is passionate about running marketing campaigns and events. Be part of a web search & AI team, that is data driven, values excellence, and balances efficiency with effectiveness.

You will be part of an agile team - our team’s vision is to improve the findability of Government information and services for the general public.

• Mainly responsible for managing/engaging government agencies, strategizing & planning, driving adoption, executing marketing campaigns & events, and creating reports.
• Evaluate and pinpoint the sustained competitive advantages of our product offerings amid a swiftly changing marketplace characterized by intense competition, rapid technological advancements, and a dynamic regulatory environment
• Work closely with product managers to develop and mold comprehensive go-to-market strategies for products/programs over multiple years, grounded in essential competitive insights and operational metrics
• Run events, workshops, webinars and build cases for potential opportunities, and generate insightful recommendations regarding strategic possibilities and operational efficiency
• Own the marketing plan to grow the community and develop the business
• Build the brand and awareness of the web search & AI team product
• Craft Electronic Direct Mailers (EDMs) and develop content for email marketing campaign
• Source and develop marketing collaterals (e.g. merchandise, prizes)
• Liaise with stakeholders to gather feedback for the team
• Respond to queries from users and drive conversion
• Work closely with Software Developers, User Interface/User Experience Designers, Data Analyst, Business Analyst, Product Manager, and Quality Engineer.

What are we looking for?

• Experience in digital marketing – email marketing, content marketing, social media marketing, marketing analytics, web search, and AI.
• Experience in planning and executing events
• Experience in developing a marketing strategy & plan
• Proficiency in project management and cross-functional collaboration
• Able to understand technical concepts in product
• Able to contextualize and switch between macro product market strategy to micro product engagement with other government agencies
• Familiar with design tools (e.g. Adobe Photoshop, InDesign and Canva)
• Excellent communication and interpersonal skills; time management
• Prior experience in customer engagement, tech market strategy or data analytics is a good to have
• Able to thrive in an uncertain and agile environment and work independently and collaborate in a team
• Minimum of 5 years’ experience in digital marketing and events is a plus
• Familiar with leading search tools (e.g. Google Search Console, Ahrefs, Semrush)
• Knowledge in AI/ML
• Creative with an eye for design
• Data and insights driven
• Outgoing personality, proactive, and takes initiative
• An appetite for learning and development
• Resourceful problem solver

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Why join us?

We're more than just a coating company. We're a team of changemakers who are on a mission to protect the planet and ensure the safety of the food we all consume. If you're ready to make a difference and have some fun doing it, Aegis Packaging is the place for you. Here, you'll be at the forefront of the sustainable packaging movement and have the chance to build relationships with key clients. Apply now and let's create a better future together!

As the Senior Quality Assurance Manager at Aegis Packaging, you will play a critical role in upholding the highest quality, safety, and compliance levels in our water-based barrier coating manufacturing processes. You will establish and maintain robust quality control procedures, ensure adherence to industry standards, and implement continuous improvement initiatives. Your expertise will be instrumental in guaranteeing our customers' satisfaction and our company's reputation in the market.

Key Responsibilities:

1. Develop and Implement Quality Control Processes:

• Design, implement, and maintain comprehensive quality control processes for barrier coating manufacturing.
• Establish standard operating procedures (SOPs) to ensure consistency and repeatability in production processes.
• Conduct regular reviews of existing procedures to identify areas for enhancement and optimization.

2. Compliance and Regulatory Affairs:

• Ensure strict adherence to industry regulations, environmental guidelines, and relevant safety standards.
• Keep abreast of any changes in regulations and update internal procedures accordingly.
• Collaborate with regulatory authorities to ensure compliance with all applicable laws and certifications.

3. Conduct Quality Audits and Inspections:

• Plan and execute regular audits of production lines, raw materials, and finished products to verify compliance with quality standards.
• Identify and address any deviations from established protocols, taking corrective actions as necessary.

4. Data Analysis and Reporting:

• Collect, analyze, and interpret data from quality control tests to monitor process performance and product quality.
• Prepare detailed reports on quality metrics, presenting findings to management and relevant stakeholders.

5. Training and Skill Development:

• Conduct training sessions for manufacturing staff to ensure understanding and compliance with quality control procedures.
• Foster a culture of quality consciousness and continuous improvement among employees.

6. Non-Conformance Management:

• Investigate and resolve customer complaints and non-conformance incidents related to product quality promptly and effectively.
• Implement corrective and preventive actions to prevent recurring quality issues.

7. Collaborate with R&D and Product Development:

• Work closely with the research and development team to introduce new products and improve existing ones.
• Ensure seamless integration of quality control measures in new product development processes.

8. Supplier Quality Management:

• Collaborate with procurement and supplier management teams to evaluate and qualify vendors based on their quality and compliance capabilities.
• Monitor and assess the performance of suppliers to maintain high-quality raw materials.

Requirements:

• Bachelor’s degree in chemistry, Chemical Engineering, Materials Science, or a related field. Advanced degrees are a plus.
• Proven experience (5-7 years) in a Quality Assurance or Quality Control role within a coating manufacturing or related industry environment.
• Strong knowledge of quality control methodologies, compliance standards, and regulatory requirements in the coatings industry.
• Familiarity with relevant quality management systems (ISO 9001, ISO 14001, etc.).
• Excellent analytical skills with the ability to interpret data and draw actionable insights.
• Effective leadership and communication skills to collaborate with cross-functional teams.
• Detail-oriented with a commitment to upholding the highest standards of quality and safety.
• Experience in continuous improvement methodologies (Six Sigma, Lean) is advantageous.

Next Step:

Interested applicants, please send your resume (in Word format) including these details:

Expected Salary, Key Achievements, and Reasons for Leaving.

* All shortlisted candidates will be contacted

This is a role in the in-house client-dedicated Team in Keywords Singapore.  The Lead LPM role will support the client’s Localisation team and will work closely with the client’s tools, processes and personnel.

In this role, the Lead LPM will need to master file delivery management to support the client’s localisation and LQA requests.

The Lead LPM will manage the hand off and delivery of multiple localisation projects of different sizes, simultaneously within the timeframe agreed with the client.

Responsibilities:

Client Relationship:

• Work closely with the client’s localisation team on project specifications.
• Communicate regularly and professionally with the client’s localisation team.

Communication:

• Manage all communication channels on assigned projects.
• Ensure communication is clear and concise on project requirements to other Keywords offices and the client’s language providers and development teams.

Project Management:

• Work with the client’s localisation tool to organise tasks and deliveries.
• Hand off files to the client’s language providers, including Keywords.
• Monitor status and track delivery of projects.
• Seek solutions for issues that arise during projects and escalate risks as necessary.
• Propose improvements to process where applicable.

Teamwork:

• Work as part of in-house client-dedicated teams in Keywords.
• Build good working relationships with all client-dedicated team members in Keywords.
• Build working relationships and daily cooperation with the Keywords LPMs and Keywords Leads for Localisation and LQA.
• Build good working relationships with other Keywords offices, language providers and developers, working on the client’s localisation.
• Support the other LPMs and assist the Keywords Team Leads in daily operation.

Reporting:

• Conduct project presentations and compile daily, weekly and monthly and ad hoc reports as appropriate.
• Escalate any material issues that arise on a project to the LPMs and Team Manager and agree how to manage and communicate these with the client.
• Participate in regular internal and client meetings.
• Participate in business reviews with both internal and external stake holders.

Personal development:

• Take responsibility for personal learning and training needs.

• Only open for Singaporeans
• Degree / Diploma in Business, Translation, Computer Science or Games Development
• Minimum 3 years’ experience in Games Localisation or LQA
• Must be motivated and a team player
• Excellent written, verbal and interpersonal communication skills in English and Chinese
• Excellent knowledge of PC and MS Office products is essential
• Excellent coordination skills
• Flexible towards working hours
• Ability to cope under pressure and to work to tight deadlines
• Ability to work with remote teams
• In depth knowledge of MOBA games
• Knowledge of memoQ
• Knowledge of an additional language an advantage
• Knowledge of MT an advantage

Additional:

• This is a 1-year contract (renewable & convertible to permanent) position.
• Working Location: Lavender MRT
• Working Hours: Monday to Fridays, 10am to 7pm

Employee Benefits:

• 18 Days of Paid Annual Leave Entitlement
• Family Care Leave
• Enhanced Sick Leave
• Training Opportunity
• Flexi Benefits
• Employee Share Purchase Plan
• Comprehensive Medical Insurance Coverage inclusive of Dental
• Attractive Welcome Pack for New Hire

• EAP - Employee Assistance Program that assists employees with personal problems and/or work-related problems that may impact their work, health, mental and emotional wellbeing.

Keywords Studios is dedicated to following a well-established Equal Opportunities Policy. We endeavor to create a workplace, which provides for equal opportunities for all employees and potential employees.

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy.

https://www.keywordsstudios.com/privacy-policy/

Responsibilities & Duties:

1. Preparing monthly and annual profit and loss statements.

2. Preparing the annual balance sheet.

3. Filing annual returns.

4. Creating cashflow statements and forecasts.

5. Handling GST calculations.

6. Monitoring financial parameters like cost of sales, expenditure, and profitability for continuous improvement.

7. Proposing cost-cutting measures.

8. Processing staff claims.

9. Ensuring timely invoicing.

10. Monitoring and proposing ways to reduce liquidated damages imposed by clients.

11. Collaborating closely with the Chairman to ensure the financial health of the firm.

12. Supervising finance staff to ensure they fulfill their duties.

13. Meeting all KPIs and Key Deliverables within prescribed timelines.

14. Working with other department Heads to fulfill contractual commitments and provide excellent service delivery.

15. Reporting to and consulting with the Chairman on issues requiring intervention, both immediate and future.

Competencies:

1. Higher education in Finance, Accountancy or Equivalent.

2. Excellent interpersonal and communication skills.

3. Able to work independently as well as part of a team.

4. Positive attitude towards problem solving and tight deadlines.

5. Strong attention to detail whilst being able to multi-task.

6. Strong believer in process improvement.

7. Strategic mindset and continuous curiosity.

8. Proficient in MS Office Applications.

Corporate Secretarial Manager
(Singapore – Novena)

Responsibilities:

• Independent and pro-active provision and management of company secretarial services to a portfolio of local and international clients across a diverse range of industries.
• Handling compliance matters.
• Liaising with clients, authorities, colleagues from various departments and banks.

Requirements:

• A Member of Chartered Secretaries Institute of Singapore (CSIS) or ICSA.
• Corporate secretarial experience in full spectrum of corporate secretarial services.
• Able to train and lead a team of professional staff.
• Excellent command of English (oral and written).
• Meticulous, deadline-driven and adaptive.
• Able to multi-task and work in fast paced environment. Team player with a positive working attitude, Good communication and interpersonal skills.

Interested candidates are invited to email a detailed copy of their resume (including current & expected salaries) to;

[email protected]

(All application will be in strict confidence. We regret that only shortlisted candidates will be notified)

Purpose of your role

As a Singapore Client Manager you will be responsible for providing an exceptional level of service to OFX customers by identifying foreign exchange solutions to fit their needs, booking deals with accuracy, and following up with clients diligently to meet individual and group conversion targets. The Client Manager is responsible for a customer’s journey from registration to the time of booking their first international payment – following up by phone or email as required. Also, they will be responsible for managing and growing a portfolio of key corporate accounts.

What you do 

• Be the first point of contact on all issues relating to the international payment process
• Deliver unparalleled customer service to clients and internal stakeholders via telephone and email
• Manage high call and email volumes and deliver outcomes within defined timeframes
• Interact with new and existing clients on inbound/outbound calls and emails
• Promote customer conversions by selling the benefits of OFX service compared to that of its competitors
• Understand and disseminate information relating to currency fluctuations and financial markets
• Complete the activation of customer registrations
• Set up new client accounts and explain how our online service works
• Follow up with unverified clients, compliance and AML regulation issues
• Complete KYC questioning on new clients up and follow up in a timely manner
• Quote prices, manage/set client margins and accurately book international transfers
• Respond to client queries across all facets of the payment process including tracking funds and coordinating responses with Operations and Settlements
• Respond and clear the Customer Service inbox
• Complete the Credit Breach Report for APAC on a daily basis.
• Gain knowledge of, remain up to date on and work within legislation relevant to the role, e.g. AML, KYC

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages.
•  Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
• Experience in High tech manufacturing / life sciences project experience would be an advantage experience are preferred. 
• Team player with excellent leadership and problem solving skills
• English language skills are required and additional Chinese language skills would be an advantage Excellent communication skills with the ability to negotiation, influence and persuade others. 

• To conduct feasibility studies and writing procurement reports
• Estimating and cost planning to include producing and presenting the final cost plan
• Tendering and procuring, including managing the pre-qualification stage, producing the tender list, putting the preliminaries together, tender analysis, producing the tender report and compiling the contractual documents
• Dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
• Responsibility for making cost checks and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
• Producing monthly post contract cost reports and presenting them to the client
• Inputting into value engineering.  Negotiating and agreeing final accounts
• Interfacing with the client and other consultants, at all project stages
• Assisting in the production of bid documentation
• Identifying ways in which cost management procedures, templates and products can be improved and referring ideas to the appropriate line manager 
• Knowledge management – Ensuring that key information and learning generated from each commission is input into the internal database
• Financial management – Keeping track of the ongoing margin levels
• Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager

• Assisting the Commission Manager on a range of tasks, to include:
• Conducting background research, data collection and benchmarking
• Estimating and producing cost plans
• Compiling and amending the tender list
• Drafting procurement documentation
• Checking and analysing the tenders
• Drafting the tender report
• Dealing with variations and the change control processes, negotiating less financially significant or complex matters
• Conducting cost checks and valuations
• Drafting monthly reports
• Analysing the numbers for the final accounts
• Liaising with the client, contractors, designers, etc.

About the job

Reporting to the Customer Relations Manager, you will be expected to manage and lead the team to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.

Your assignment

• To create a positive and family-friendly shopping experience for our customers by managing shopping tools and amenities, customer care rooms and Smaland.
• To champion and foster customer-centricity and service excellence in all touchpoints.
• Plan, coordinate and follow up on customer engagement activities in the store.
• Manage the daily operations for your team of co-workers including performance management, training and development, succession planning and recruitment.
• Handle customers’ queries and complaints and deliver service improvement in a professional manner to enhance the customer experience.
• Be knowledgeable on customer experience mapping and analyse CX-related performance indicators for business improvement.
• Work with external service providers and service contracts to provide a positive and efficient shopping experience for all IKEA visitors and customers.

Team Summary

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. The incumbent will be part of VCA geographic team cluster of Singapore, Malaysia, Thailand markets (SMT), and will be responsible for consulting engagements with Visa's clients in the three markets. The team is involved in a comprehensive range of consulting services and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management, digital strategy and data-driven portfolio management decisions.

If you like to deliver, and execute a fact-based, data-driven solution to solve for business problems that deliver value and enable clients to win more businesses, you should apply.

What a Manager does at Visa:

Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants.  The VCA team provides a comprehensive range of consulting services, data analytics and solutions to our clients that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy.

We are currently looking for a Manager to undertake the delivery and execution of consulting engagements for Visa clients across Singapore, Malaysia, and Thailand, enabling portfolio growth and improved profitability in clients’ payment card business.

As a Manager you will be leading the delivery and execution of Visa Consulting and Analytics engagements for clients in SMT. In this role, you are expected to:

• Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in areas of customer life cycle management, and new product development and launches.
• Drive client conversations with the client working team, execute and embed our solutions within the client’s environment.  Building content and engagement delivery involves strong project management skills.
• Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk, and Merchant Solutions.
• Develop propositions by closely working with Account Executives in managing the scope of work and project timelines
• Work across advisory practices (Risk, Digital, Portfolio Optimization, Merchants) to execute engagements across the VCA verticals.

This role reports to the Head of VCA for Singapore, Malaysia, and Thailand.

Why this is important to Visa

As a payment consulting arm of Visa, VCA is growing a team of highly specialize experts that can provide best in class payment expertise to the client. We want to bring this expertise closer to our clients by having a Manager to drive, execute, and support projects for the Singapore, Malaysia, Thailand (SMT) cluster. We are a global organization leveraging global expertise and best practice with local knowledge and understanding of our client partners. This enables us to deepen our partnership with our clients and bring value to their business.

Projects you will be a part of:

• As part of the team you will get opportunity to work on strategically important projects for clients.
• As an example, you might be working with an issuer client to assess opportunities across cardholder lifecycle, conduct gap assessment and determine strategy or provide best practice recommendation to the Bank.
• You will bring to life data analytics solutions and propensity models built by the Data Science team to ensure clients find value to take action such as running marketing campaigns to drive payment card activation and usage, changing policies or processes, launching new products, opening new channels, among other things.
• You will be the project manager of several engagements across SMT, working with the clients’ teams in providing guidance and supporting the teams in executing our solutions.
• You will be collaborating closely with VCA’s data scientists to jointly produce insights on analyses.

Expectations of an Assistant Finance Manager

• Perform monthly, quarterly, annual financial close with high accuracy and timeliness
• Ensure that all management reports submitted within deadline. Monthly, quarterly and yearly reporting to be carried out with insightful analysis and developing process to ensure quality reporting variances to be fully explained
• Assist in forecasting and budgeting cycles, ensuring that the numbers are reliable, stable and accurate.
• Strong partnership with the commercial finance team on the full spectrum of financial planning and analysis.
• Working with internal and external auditors, ensuring policies compliance in place.
• Manage internal reporting requirements on various basis.
• Involved in developing process improvements and system implementation/migration

Your main missions and responsibilities will be:

• Rolling out Hotel Management Agreements and Hotel Franchise Agreements based on standard process
• Negotiating with owners and legal advisors of Hotel Management Agreements, and Hotel Franchise Agreements and all related documents
• Preparing and adapting template documents related to the management and franchising of hotels in different legal environments and jurisdictions
• Following-up on related legislation changes with the support of external advisors
• Cooperating with the compliance team in relation to KYC review process for hotel management deals and other related compliance matters
• Providing legal support to management operations teams
• Engaging with external legal counsel to address foreign jurisdiction legal matters (corporate legal requirements, due diligence, registration requirements, etc.)
• Ensuring documents are compliant with Accor Group policies & procedures and maintaining an understanding of the impact of any changes in Accor Group policies, organizational structure, and procedures
• Preparing and implementing branded residences related documentation based on standard process
• Ensuring and implementing due diligence in relation to Hotel Management Agreements and Hotel Franchise Agreements
• Liaising with Accor Group departments in relation to intellectual property matters
• Preparing and implementing technical support documentation regarding hotel development projects
• Liaising with other departments involved in the development and operation of hotels (e.g. IT, Technical, Distribution, Loyalty, Sales etc.)

• Manage and deliver analytics benchmarking reports from conception to completion with actionable insights and recommendations.
• High interaction with external clients and manage internal and external stakeholders.
• Define detailed scope and methodology, creating and executing on the framework with appropriate data mining techniques
• Work with the broader Visa data science team to create data driven solutions.
• Focus on building data science visualization capabilities to solve client's problems.
• Drive innovation through using data science techniques
• Act as data science advocate within our partners, advising and coaching analytical teams and sharing best practices and case studies.
• Continually look at the environment to challenge our assumptions around new sources of data, potential analytics partners, tools, talent and infrastructure.
• Explore leading methodologies and best practices to other teams and importing successful methodologies from other international markets

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.