Job Descriptions

• Includes daily operation requirement for Service & Kitchen crews
• Supervise daily operation
• Managing supplies requirement with suppliers
• Planning work schedules for team members
• Able to prepare all products in absence of cook
• Opening & closing of work stations

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5 days work week

Key Responsibilities

• Supervise the external vendors
• To be the back-up to the existing BE Senior Supervisor
• Taking charge of the the external Agencies Portfolios including managing the assignment and recall of accounts to these vendors.
• Handle escalations with regards to customer complaints and to resolve any issues raised.
• Preparation of monthly updates and reports to the Management
• Handling operational matters within the team
• Any other adhoc duties assigned by the manager / management

Qualifications & Requirements

• Minimally 1 year of work experience in Collection at the Supervisory level.
• Proficient in Microsoft Office
• Fast learner in order to familiarise with our Company's various systems and processes.
• Able to handle complaint/dispute cases, to have good communication and negotiation skills

We are looking for operations supervisor for our eating house.

1. Full timer, can do OT as and when required

2. Ensure cleanliness of everything in the eating house

3. Supervise and manage a team of other staffs to ensure the efficient operation

4. Schedule staff roaster, train new staff if any

5. Manage stall inventory and place orders as needed

6. Provide good customer service

7. Any duties which may be assigned from time to time

8. At least 2 years of experience in F&B outlets, i.e. Food courts, coffee shop and canteen

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the management team in overseeing daily operations, ensuring a seamless dining experience for guests.
• Supervise and support front-of-house staff, providing guidance and assistance as needed.
• Handle guest inquiries, reservations, and special requests with professionalism and efficiency.
• Ensure compliance with restaurant policies, health, and safety regulations.
• Monitor inventory levels of dining room supplies and place orders as necessary.
• Conduct regular training sessions for staff to maintain high service standards.
• Assist in resolving any issues or conflicts that may arise during service.
• Contribute to creating a welcoming and hospitable atmosphere for guests.

Job Requirements

• Previous experience as a Supervisor or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Asian cuisine and fine dining service protocols.
• Ability to handle high-pressure situations with grace and professionalism.
• Detail-oriented with a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

OPERATIONS SUPERVISOR

OccupationOperations Supervisor

Job Description & Requirements

Supervising and training employees

Implementing processes to reduce costs

Analyzing and reporting on performance

When you build your own operations supervisor job descr iption, make sure to tailor these duties to the role, based on your company’s requirements.

Oversee efficiency of operational processes

Participate in strategic planning and goal-setting for various business functions, including IT and customer support

Analyze business requirements and customer needs

Research methods to improve operations and reduce costs

Monitor and report on department performance

Supervise and train employees

Provide administrative support (e.g. updating inventory)

Ensure compliance with company policies and regulation

Job Description

1. Able to perform shift work including on weekends, public holidays and ad-hoc deployments when required.

2. Must be responsible, disciplined, and able to lead by example, highly motivated and influence others positively.

3. Primary duty is to assist in safeguarding CHS properties and assets.

4. Secondary duty is to be a Service Ambassador of CHS. In short, to ensure that guests of CHS have a safe and memorable experience.

5. Assist the Assistant Security Manager/ Security Manager in overseeing all aspects of the security function.

6. Overall in-charge of the Fire Command Centre (FCC) during the shift.

7. Perform Witness and Bank Escort duties.

8. Perform Lobby Surveillance.

9. Conduct thorough investigations into any reported incidents and generate incident reports with supporting evidences.

10. Assist in Fire Life and Workplace Safety matters

11. Attend to guests’ complaints

12. Render First Aid treatment, where applicable, to guest and staff.

13. Operate car parking systems and all CCTV monitoring systems.

14. Responsible for planning and deploying the security team

15. Other duties encompass neutralizing any domestic conflicts or criminal activities within CHS, monitoring of CCTVs, security coverage / escorts for VIPs, identify security and safety hazards and report them to superiors.

16. Any other duties as and when assigned by the Assistant Security Manager/ Security Manager

Education and Work Experience

1. GCE ‘N’ Level or equivalent

2. Minimum 2 year of relevant Supervisory experience in security operation

3. Possesses Security Supervisor License and relevant PWM required module certificates.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliancy
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Supervise SPA therapists and other supervisor roles.

At least Diploma in Holistic Massage ( Level 3).

At least 8 years experience, with 3 years in supervisor role.

Willing to work long hours.

Willing to take up additional responsibility as assign by operation manager.

Willing to go for additional training as requested by operation manager

Job Introduction:

This position requires a proactive customer-focused individual with an exceptional eye for detail and the ability to communicate and build relationships at all levels. The person needs to be a forward thinker with a methodical approach, exceptional planning, and excellent organisational and communication skills with the ability to challenge in order to further develop the service offer.

Role Responsibility:

• Assisting Manager with outlet coordination, preparation and overseeing of the daily operations
• Provision of good customer service (attending to guests’ orders, service of food & beverages)
• Assisting in managing retail sales, merchandising and inventory
• Engagement in consultative selling
• To have a full working knowledge of the building including all services
• To work as part of the business support centre and multi-skill in all positions
• Always applies service techniques correctly at all times, and serves Food & Beverage items with enthusiasm
• Check with guests to ensure satisfaction with each food course and beverages

Job Requirement:

• Service-oriented, dynamic and willing to learn
• At least 2 years of experience in the F&B industry
• Ability to multi task Excellent communicator
• Flexibility that is focused to delivering exceptional customer service
• Good command in both spoken and written English
• Excellent guest service skill

Roles & Responsibilities

The restaurant supervisor must ensure that the restaurant is neat and presentable, as the restaurant's appearance directly influences customer perception of the establishment's quality. A restaurant head captain ensures that all centrepieces are on the tables properly and that linens, silverware and glasses are clean. Restaurant captains often have a managerial role. It is their job to ensure all hosts and waiters are adequately trained and informed of the restaurant's policies and knowledge about menu items and daily specials.

Job Descriptions:

• Ensure the proper use and maintenance of operating equipment, interact with customers, and inform guests and their needs, comments and suggestions.
• Maintain a perfect working relationship with the departments with its interactions.
• Ensure that all employees comply with the steps of service standards quality and phraseology.
• Greet and provide service to guests in a friendly, efficient, and polite manner.
• Establish good working relations with team members.
• Conduct regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Reviewing customer surveys to develop and implement ways to improve customer service.

Job Requirements:

• At least 1 Year of working experiencein the related field.
• Highly customer service oriented.
• Exhibit strong leadership skills.
• Excellent interpersonal & communication skills.
• Exceptional communication skills andthe leadership capability to create awinning team.
• Service oriented and passionateworking in F&B industry.

Job Purpose

• Responsible for the on-site maintenance and operations of the bus/taxi shelters and its related inventories, include coordinating all related works or projects with internal and external parties/contractors, for the business activities of Stellar Ace Outdoor.
• This role is for day shift as default. However, depending on business situation, there will be at time to switch around to night shift as needed.

Responsibilities

• The duties and responsibilities of an site supervisor are as listed below. Note that the list is not comprehensive and related duties and responsibilities may be assigned from time to time.
• Manage and coordinate maintenance daily activities, preventive maintenance, and corrective maintenance, and upkeeping of Outdoor advertisement equipment to deliver high systems availability and reliability.
• Plan and schedule routine and adhoc maintenance and cleaning activities with internal and external parties – include contractors, suppliers, and authorities.
• Supervise, check and monitor progress and quality of maintenance and cleaning activities with contracted suppliers.
• Conduct audit and check on cleaning and maintenance activities.
• Response to feedbacks (include Public or Authority feedbacks) related to maintenance and cleaning of bus/taxi shelters and coordinate with relevant contractors/suppliers for response and rectification.
• Coordinate related activities related to advertising activities for the advertising panels/boards/mediums related to taxi/bus shelters, overhead bridges, passage linkway, etc.
• Conduct engineering analysis and investigation of faults in all structural/Civil/M&E and their related systems.
• Provide technical advice to the maintenance and operations of outdoor advertisement equipment.
• Lead in the recovery and rectification of systems faults.
• Undertake projects in equipment modification/retro-fit, condition monitoring and procedure improvement
• Undertake any other tasks or functions that are incidental or ancillary to the performance of assigned work.
• Responsible for reviewing, implementing, and updating of working instructions and safety procedures related to equipment and its electrical system.
• Manage projects and works related to bus/taxi shelters and related activities.
• Prepare and submit necessary reports to authorities and internal management.

Qualifications & Work Experience

• Dip in Civil Engineering or Building and Estate Management.
• 3 years relevant experiences in supervision of functional maintenance, painting and traffic control works.
• BCA Cert in General Maintenance and Cleaning or in any other relevant field
• Must possess a valid driving license, preferably a Class 3. 2A and 2B Driving license may be considered.
• Must be comfortable to drive to different sites and preferably have own means of transport (e.g., car, motorbike)

Skills

• Self-motivated, always striving to improve or meet a standard of excellence.
• Able to communicate effectively and work in and as a team.
• Confident to manage contractors.

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

*Must be able to work night shift or split shift
*Must be able to work extra hours or weekend if needed

Responsible in assigning server stations and side work to Banquet Servers. Serves as liaison between Banquet Staff, Catering Staff, and Culinary Staff. Responsible for the timely communication to the culinary staff of event attendance, event timing, and event changes as they occur.

Responsibilities

• Greet guests and respond to guest inquiries promptly.
• Liaise with event organizer and conduct briefing to banquet staff of the event to ensure smooth running of the events.
• Coordinate promptly with banquet staff and other departments (Catering Sales, Kitchen, Housekeeping, Maintenance) in regard to guest’s requests.
• Train and guide new staff to ensure consistency in standards of service delivery and operating procedures in accordance with Club’s policies and procedures.
• Maintain & update par stock for operating supplies e.g. glassware, beverages, mise en place etc. for smooth operations.
• Ensure cleanliness follow SOP standards at banquet-service-station, banquet storeroom and banquet office areas at all times.
• Maintain & ensure working condition for all banquet equipment and report defects (if any) for repair.
• Adheres to local regulations concerning health, safety, or other compliance requirements.
• Liaise with Banquet Executive & Catering Sales Manager in regards of incidents and issues which requires further assistance and/or follow-ups
• Assist in table setting, operating the AV systems etc during event preparation.
• Equip with updated knowledge of the Club’s products and services especially in the area of F&B offerings.
• Assist in guest-contact activities such as serving food and beverage and attending to VIPs.
• Resolve guest complaints/ feedback in a professional manner and follow-up efficiently.
• Supervise and coach/guide casual workers during banquet events.
• Attend on-the-job & refresher training as and when needed.
• Perform other duties as and when assigned by the Management.

Job requirement

• NITEC qualification in any discipline /GCE ‘O’ Levels.
• Competence in using MS Office
• 2 – 3 years working experience in a conference and banqueting environment.
• Other supervisory roles in F&B environment is acceptable
• Good communication skills
• Possess Initiative
• Work Collaboratively
• Able to multi-task and work under pressure in a fast-paced environment
• 5 days work week (Including weekends and Public Holidays)

Oversees bar operations.

Assist bar manager in stock taking, placing stock order, keep stock records and serving guests.

Minimum skill and experience needed.

Jobs description

• Responsible for the day to day operations in the restaurant.
• Supervise and train junior staff to provide friendly, professional and attentive service.
• Review and recommend processes to improve overall restaurant's performance.
• Maintain an effective daily roster to ensure minimum labour cost.
• Ensure consistency in the food standards through random food audit and observation.
• Formulating and developing marketing initiatives to increase sales growth.
• Contribute to and take part in management meeting.

Jobs requirement

• Passion for great food and great service.
• Ability to lead, train and motivate staff.
• Self driven to explore and push boundaries.
• Team player with positive mindset.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant / cafe and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliancy.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

.Must be able to work night shift or split shift
.Must be able to work extra hours or weekend if needed

Job Description

• Responsible for the day to day operations in the restaurant.
• Work with restaurant in-charge to support and manage the Japanese restaurant.
• Supervise and train junior staff to provide friendly, professional and attentive service.
• Review and recommend processes to improve overall restaurant performance.
• Maintain an effective daily roster to ensue minimum labour cost.
• Ensure consistency in the food standards.
• Formulating and developing marketing initiatives to increase sales growth.
• Contribute to and take part in management meeting.
• Experience in Japanese cuisine is an additional bonus

Requirements

• Passion for great food and great service.
• Ability to lead, train and motivate staff.
• Self driven to explore and push boundaries.
• Team player with positive mindset.

-Meeting with project team members to identify and resolve issues.

-Serving as a point of contact for teams when multiple projects are running to ensure team actions remain in synergy.

-Establishing effective project communication plans and ensuring their execution.

-Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

-Able to work and cope with foreign workers environment

-Required to have hand on working experience and will be required to work hands on.

the cadidate must have all kinds of general building knowledge, such as basic construction activities, structural fitting, plumbling, and sanitory system, electrical installation, pressure pump systems. Work site safety and health is most importance. able to manage the fire access arrangement. must able to read the general interior design drawing and supervise the works. building gardening, turfs, earth forming etc.

About Bloom Cafe and Wine Bar:

At Bloom Cafe and Wine Bar, we take food to the next level by blending different culinary styles into something extraordinary. Our menu showcases an exceptional fusion of classic and contemporary flavors, deeply influenced by Asian culinary traditions. Our chefs craft delightful dishes like the Compressed Watermelon Feta Salad and Snapper En Papillote, where diverse flavors come together seamlessly. The Chicken Tikka Pizza and Gochujang Fried Chicken Burger are standout examples of our fusion cuisine.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe & Wine Bar, Alt. Pizza, Green Monster, Chi Ji, Fat Mario and NowPizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

BLOOM CAFE PTE. LTD. formerly known as ARTISAN BOULANGERIE CO. PTE. LTD.

Job Responsibilities:

• Maintain high level of customer service as per brand standards. Always attend to guest requests and feedback to provide excellent level of customer service
• Present menu, take orders, suggest and upsell products as per customer needs
• Manage and co-ordinate all operation-related activities in a proficient and pleasant manner by following brand’s SOPs
• Carry out mise en place duties, prepare and present dishes with highest quality to customers
• Ensure that daily opening and closing duties in the outlet are properly executed
• Follow FEFO and ensure that expired products are not found in store stocks
• Bussing and turnover tables in a timely manner
• Perform general housekeeping and cleaning duties, including sweeping and mopping as required
• Maintain cleanliness and orderly appearance of store as per brand standards
• Execute any other duties as requested by immediate supervisor

Requirements:

• At least 1 year of working experience in F&B
• Warm and cheerful personality
• Proactive and efficient
• Good customer service and interpersonal skills
• Willing to learn with good attitude

Company Benefits:

• $1000 staff referral bonus
• Annual Performance Bonus
• Medical benefit
• Staff discount

Multiple Work Location:
Killiney Road

POSITION SUMMARY

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Block rooms in the computer and identify designated requirements and requests. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Coordinate with Housekeeping to track readiness of rooms for check-in. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested.