Responsibilities:

Service Management

• Maintain positive relationships with customers
• Identify customer needs and overseeing the service delivery within the business context and the timeline
• Lead the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out effectively and efficiently
• Organise activities and meeting deadlines
• Liaise with respective internal team leader as well as external vendors to determine the type of services, delivery criteria and the solutions for issues that arise
• Manage the incidents and reviews. Provides root cause analysis and incident report for critical incidents
• Provide reports to customer and Thales management that are timely and accurate

Processes, procedures and documentation

• Review existing processes and procedures for corrective maintenance and preventive maintenance to ensure they are carried out efficiently and effectively
• Develop processes to manage the corrective maintenance and preventive maintenance activities efficiently
• Develop procedures to manage the corrective maintenance and preventive maintenance activities effectively
• Review and update customer assets, spares inventory and documentation
• Ensure completeness of and to upkeep all related baselines of the software and operating system documented

System Maintenance

• Ensure the system administration such as scheduled system and security patching, and software deployment are carried out in accordance to requirements
• Ensure the verification and validation of the system, security and software patches are properly performed at the Integration Validation Verification Qualification (IVVQ) platform and User Acceptance Platform (UAT) before releasing into production
• Ensure the system defects management routines and tasks are carried out in accordance to the requirements and service level agreement
• Be involved in the troubleshooting and isolation of defects, including defects caused by failure of hardware, operating system, system software (e.g. Kubernetes) or any Authority Furnished Equipment (AFE) that is interfaced to the system
• In the cases where the defects cannot be rectified, ensure a workaround for the software or system is timely proposed to mitigate the impact of the defect
• Identify and liaise with the original equipment vendor, or other Authority’s maintenance contractors to remedy the defect in the software of the system
• Maintain records of all defects, including defects proven to be due to the hardware, operating system, open-source software COTS software, or any AFE interfacing with the system

Configuration Management

• Ensure all documents, hardware, software and operating system shall be controlled in accordance with the guidelines in the approved configuration management plan, for example proper hardware and software configuration control over any activities e.g. defect rectification and software upgrading
• Ensure the correct configuration of the system is loaded for testing and any other work performed on it
• Ensure the proper configuration management control is followed during the integration of software release for software verification
• Ensure the documentation of hardware, software and system configuration items are always up-to-date

Contactability

• Authority shall raise and report all system defects and problems via a 24/7 helpdesk hotline provided by Thales to handle and monitor all faults. Ensure the standby maintenance personnel are contactable for response and on-site service
• Be on 24/7 standby for any escalation by the maintenance personnel

Performance Reports

• The following reports are to be provided every month in a format structured determined by the AuthoritySummary of Contractor performance reports
  Summary of completed jobs and tasks
  Summary of outstanding jobs and tasks
  Preventive maintenance checklist and reports
  Authority furnished spares status and reports
  Equipment / modules defects and warranty reports
  Serialised inventory included spares report
  

Obsolescence Management

• Monitor, inform and propose alternative replacements to the Authority at least 2 years before any hardware or software obsolescence
• Provide a yearly declaration that the critical sub-systems / components will not have any obsolescence issues for the following twelve months

Stock Take Requirements

• Ensure quarterly stock-take programme are performed on the spares inventory at Thales office and Authority sites.
• If there is deficiency of the stock during the stock taking, ensure these differences are documented and replenished into the spares inventory

All other related duties

• Perform other related duties as assigned or requested

Requirements:

• Bachelor’s Degree in Information Technology / Information Systems / Business IT or its equivalent
• Minimally 5 years of experience in supporting mission critical systems
• On 24x7 standby
• Able to cope in a highly pressured fast-paced environment
• Prior working knowledge in RedHat Enterprise Linux is preferred
• Prior working knowledge in Windows Server, Windows SQL Server and Microsoft Active Directory is an added advantage
• Prior working knowledge in Kubernetes, Docker, HyperV, Nginx, and PostgreSQL
• Good listening and analytical skills
• Hardworking, outgoing and enthusiastic
• Positive working attitude
• Team player, and also able to work independently and with little supervision
• Able to thrive in a dynamic environment
• Able to understand the system and software architecture
• Able to understand the user operations environment
• Willingness to pick up any new technologies
• Expected to work in an environment comprising of 80% Linux and Kubernetes and 20% Windows Servers, SQL Server and Active

AVN Digital is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Software Engineer”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Changi Business Park, Singapore

Job Type: 1 year contract under Avensys

About AVN Digital:

AVN Digital is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Software Engineer - IAM Consultant”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Changi Business Park, Singapore

Job Type: 1 year contract under AVN Digital

Key Requirement:

1. 4-6 years of experience in Identity and Access Management (IAM) implementation
2. Experience in implementing secure and efficient access management solutions
3. Experience with SAML, OAuth, Active Directory Services, SSO, IAM tools
4. Understanding of security protocols OAUTH, ADFS, OIDC, SAML, SSO and Legacy Integration
5. Support IAM systems, including Authentication and Authorization mechanisms
6. Collaborate with information security teams to ensure alignment with organizational security policies
7. Perform in-depth analysis of complex system problems, identify root causes, and implement permanent solutions
8. Perform L2 support and troubleshooting, Lead and coordinate with interfacing system teams
9. Experience in supporting & migration of HSM will be added advantage
10. Experience in Unix, database like MariaDB, MySQL, MSSQL
11. Required familiarity with CICD process, monitoring tool Like App Dynamices, ELK etc
12. Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.

Qualification

• Diploma / Bachelor’s degree in computer science / relevant degree

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Vasuki Kumar

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Responsibilities:

• Build the infrastructure for oversea studios, including cloud, network, middleware, database etc.
• Manage daily Ops work, including service deployment, monitoring, fault management, capacity planning etc. Focused on the cost, efficiency and quality of the service;
• Ensure the games and platform are up and operating as expected through system monitoring and work closely with other teams.
• Keep up with the frontier Ops technology, open source software, virtualization etc., helping studios implement suitable solutions according to the characteristics of service.

Qualifications :

• Bachelor’s or higher degree in Computer Science, Engineering, Information Systems or related fields, or more than one year work experience of Ops, DevOps or SRE;
• Familiar with Linux system, understand the features and maintenance of at least one Linux distribution;
• Familiar with mainstream cloud service (e.g. Aliyun, AWS, GCP), understand the frequently used services and their applicable scenarios;
• Proficient in computer network, understand TCP, UDP protocols and other application layer protocols (e.g. HTTPS);
• Able to code in both shell script and python, experience in other programing language is a bonus;
• Experience in Aliyun, AWS, GCP operations of online/released products;
• Experience in Redis, MySQL, MongoDB, MSSQL or other database software;
• Experience in Kubernetes, Docker.
• Knowledge in Helm is good to have.
• Strong sense of ownership and self-motivated.
• Proficiency in verbal/written English and Chinese. Knowledge of Chinese is essential to communicate with Chinese-speaking counterparts.

Avensys Services is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Senior Security Engineer”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Changi Business Park, Singapore

Job Type: 1 year contract under Avensys Services

Responsibilities:

We are looking for candidates who possess a robust understanding of RACF, rather than those primarily knowledgeable in MF application development. Our ideal candidate should demonstrate deep expertise in RACF and its related functionalities.

Responsibilities:

• Manage and drive z/OS Unix (Mainframe Access Management operations and audits).
• Lead the completion of z/OS initiatives such as MFA and straight through processing for IDM processing requests.
• Automate manual processes through scripting or via zSecure.
• Possess strong knowledge of designing and reviewing RACF access groupings.

Key Requirements:

• At least 8 years of experience working in a z/OS environment including experience with REXX, Assembler, COBOL, JCL, TSO/ISPF
• Install, configure, and upgrade z/OS and subsystems using SMP/E
• Monitoring system performance and perform system tuning
• Technical support for z/OS and subsystems including engagement of IBM and vendors for problem determination and resolution
• Experience with IBM z15 hardware and peripherals, able to perform hardware configuration changes using HCD/IODF
• Experience with system automation and scheduling tools such as IBM System Automation, Netview, IBM Tivoli Workload Scheduler(OPC).
• Familiarity and support of 3rd party software such as FileAid/Expediter, IBM Omegamon, RMF, ChangeMan
• Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA
• Provide process automation support and maintain SOP documentation
• Support backup/recovery and disaster/recovery planning and testing
• Support periodic system configuration reviews and audit reviews
• Strong communication skills and the ability to work collaboratively in a team environment
• Experience with zLinux and zVM will be advantageous
• Bachelor’s degree in IT or equivalent. A major in IT security or related areas would be an added advantage.
• Minimum of 5 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.
• Good to have strong experience with using zSecure Admin and zSecure Audit modules.
• Good working knowledge of Access Management lifecycle and processes.
• Experience in banking or financial services institutions preferred

Qualification

• Diploma / Bachelor’s degree in computer science / relevant degree

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Vasuki Kumar

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

• To be involved in the planning and designing of civil and structural engineering works
• To prepare the design and technical specifications for tenders; as well as tender documents for the bidding of civil and structural engineering projects
• To supervise in the civil and structural works
• To collaborate with peers in other disciplines in feasibility study and design, and ensure delivery of quality service for clients
• Any ad-hoc duties as per assigned

1) At least two years working experience

2) Able to use engineering software Staad pro, SAFE, Plaxis

3) Able to work independently under the guidance of senior / principle engineer

Avensys Services is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Software Engineer”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Changi Business Park, Singapore

Job Type: 1 year contract under Avensys Services

About Avensys:

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Software Engineer - IAM Consultant”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Changi Business Park, Singapore

Job Type: 1 year contract under Avensys

Key Requirement:

1. 4-6 years of experience in Identity and Access Management (IAM) implementation
2. Experience in implementing secure and efficient access management solutions
3. Experience with SAML, OAuth, Active Directory Services, SSO, IAM tools
4. Understanding of security protocols OAUTH, ADFS, OIDC, SAML, SSO and Legacy Integration
5. Support IAM systems, including Authentication and Authorization mechanisms
6. Collaborate with information security teams to ensure alignment with organizational security policies
7. Perform in-depth analysis of complex system problems, identify root causes, and implement permanent solutions
8. Perform L2 support and troubleshooting, Lead and coordinate with interfacing system teams
9. Experience in supporting & migration of HSM will be added advantage
10. Experience in Unix, database like MariaDB, MySQL, MSSQL
11. Required familiarity with CICD process, monitoring tool Like App Dynamices, ELK etc
12. Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.

Qualification

• Diploma / Bachelor’s degree in computer science / relevant degree

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Vasuki Kumar

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Job Overview

The world will become more and more intelligent and automated in the future. Are you interested in automation?

UMC will expand production capacity and will build the first 22-nanometer production line in 'Garden City' Singapore. You'll have the opportunity to use your passion and expertise in semiconductors to turn your ideas into world-changing products.

We are looking for automation engineers to join our newly expanded fab in Singapore. You will have the opportunity to lead new technology transfer, new line setup, maintenance, quality and productivity improvements to ensure production runs smoothly.

Responsibilities

• Manage AMHS (Automatic Material Handling system), Sorter and FOUP performance metric
• Lead in AMHS daily operation, maintenance & troubleshooting and vendor liaison
• Create new function or tune system to optimize EQ/system performance
• Interact with various groups such as IT, manufacturing, EQ/Process owner and vendors to minimize downtime and maximize throughput.
• Initiate project management on cost, quality, scope and schedule to ensure timely delivery

Qualifications

• Possess at least a Bachelor in related Engineering (Electrical engineering /mechanical engineering / mechatronics / computer management)
• Possess good communication skills in working as a team
• Is self-demanding and committed to innovative solutions to complete task
• Able to think critically with strong problem solving skills
• Possess prior experience in basic IT infrastructure setup / maintenance / troubleshooting / (mainly windows based IPCs) will be an advantage
• Candidates with relevant AMHS hardware commissioning and maintenance experience may be considered for a senior position

As an Embedded Software Engineer, you will participate in the design, implementation, validation and deployment of the smartcard operating systems and applications embedded within electronic identity documents such as ePassports, eID, and healthcare documents.

Responsibilities:

• Develop, validate, and deploy new software components (e.g., advanced software security mechanisms, biometric authentication and signature, hardware abstraction layer for new target chips) for embedded operating systems and applications.
• Implement state of the art cryptographic protocols and security counter-measures, and contribute to product security certifications (Common Criteria, FIPS).
• Perform maintenance on products, in-house, and third-party tools whenever required.
• Protect the company’s IP and propose patents.
• Contribute to continuous product and development methodology improvement.
• Work within a project team with an agile approach to software development.

Requirements:

• Degree in Electrical/Electronics/Computer Engineering, or related fields.
• Proficient in C/Java programming languages. Knowledge on Assembly, VB.Net is a plus.
• 1st professional experience or internship within embedded software development area, with hands-on experience in compilers, simulators/emulators is preferred.
• Knowledge on embedded technologies/ecosystem, software security, or JavaCard is a plus.
• Autonomous and rigorous with good communication and collaborative skills.

Other information:

• Working Location: One North
• Working Hours: Monday - Friday, 9am - 6pm

• To assist the Project Manager or Project Engineer in the daily execution of work;

· Inspecting construction sites regularly to identify and eliminate potential safety hazards;

· Enforcing site safety rules to minimize work-related accidents and injuries;

· To supervise the work of sub-contractors and in-house workers;

· To work closely with other site operations staff to meet the project schedule;

· Ensure installation is carried out as per construction drawings;

· To monitor the progress and quality of work being performed by workers;

· Ensure that works are executed within an acceptable standard of workmanship;

· Attend the daily tool-box meeting and convey clear instruction accordingly;

· Understand and ensure compliance in project requirement and scope of work.

Location: Open to candidate from SG/MY/HK/CH/DUBAI, we have office in different countries.

Job Scope:

• Leadership and Management: Lead, mentor, and develop a high-performing customer service team.
• Customer Service Strategy: Develop and implement strategies aligned with company goals.
• Operational Oversight: Manage day-to-day customer service operations, ensuring efficient handling of inquiries and issues.
• Customer Experience Enhancement: Design initiatives to improve overall customer satisfaction and retention.
• Regulatory Compliance: Ensure compliance with relevant regulations and industry standards.
• Technology and Tools: Implement and manage customer service tools and technologies.
• Cross-Department Collaboration: Work with other departments to ensure a seamless customer experience.
• Performance Reporting: Prepare and present regular reports on customer service performance and insights.
• Data-Driven Improvement: Use analytics to drive continuous improvement initiatives.
• Customer Insights Communication: Share customer feedback and insights with relevant stakeholders.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Minimum of 7 years of experience in customer service management, preferably within the cryptocurrency/fintech/banking industry
• Proven experience in leading and managing customer service teams.
• Strong understanding of the cryptocurrency industry and its unique customer service challenges.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal skills.
• Ability to develop and implement effective customer service strategies.

AVN Digital is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Senior Security Engineer”. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Changi Business Park, Singapore

Job Type: 1 year contract under AVN Digital

Responsibilities:

We are looking for candidates who possess a robust understanding of RACF, rather than those primarily knowledgeable in MF application development. Our ideal candidate should demonstrate deep expertise in RACF and its related functionalities.

Responsibilities:

• Manage and drive z/OS Unix (Mainframe Access Management operations and audits).
• Lead the completion of z/OS initiatives such as MFA and straight through processing for IDM processing requests.
• Automate manual processes through scripting or via zSecure.
• Possess strong knowledge of designing and reviewing RACF access groupings.

Key Requirements:

• At least 8 years of experience working in a z/OS environment including experience with REXX, Assembler, COBOL, JCL, TSO/ISPF
• Install, configure, and upgrade z/OS and subsystems using SMP/E
• Monitoring system performance and perform system tuning
• Technical support for z/OS and subsystems including engagement of IBM and vendors for problem determination and resolution
• Experience with IBM z15 hardware and peripherals, able to perform hardware configuration changes using HCD/IODF
• Experience with system automation and scheduling tools such as IBM System Automation, Netview, IBM Tivoli Workload Scheduler(OPC).
• Familiarity and support of 3rd party software such as FileAid/Expediter, IBM Omegamon, RMF, ChangeMan
• Solid experience in mainframe security, RACF access controls, IBM zSecure, MFA
• Provide process automation support and maintain SOP documentation
• Support backup/recovery and disaster/recovery planning and testing
• Support periodic system configuration reviews and audit reviews
• Strong communication skills and the ability to work collaboratively in a team environment
• Experience with zLinux and zVM will be advantageous
• Bachelor’s degree in IT or equivalent. A major in IT security or related areas would be an added advantage.
• Minimum of 5 years of experience in Mainframe Security (RACF) administration/operations provided by z/OS UNIX system services (USS), CICS, DB2, and WebSphere MQ with hands-on regulatory compliance knowledge.
• Good to have strong experience with using zSecure Admin and zSecure Audit modules.
• Good working knowledge of Access Management lifecycle and processes.
• Experience in banking or financial services institutions preferred

Qualification

• Diploma / Bachelor’s degree in computer science / relevant degree

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Vasuki Kumar

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Main scope to assist management and co ordinate with client. need to well verse with autocad and drawing reading and understand, need to work day / night shift to complete the project, Need to prepare project planning and scheduling. supervise all type of work. prepare progress claim and prepare tender and support the tender team

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP BW Accelerator to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development & Pre-Sales

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Your responsibilities include, but not limited to:

1) Responsible for conducting field (on-site) audit on outdoor cleansing activities, including safety compliance, to ensure that quality service is consistently maintained;

2) Responsible for investigating Defect Notices and propose corrective actions to Operations Executive to prevent recurrence of similar complaints;

3) Responsible to reducing recurrence lapses through continuous improvement of work methodology e.g. case studies, min 2 projects a year

4) Perform compliance audit to ensure the operation sites and company leased residential units are complying to the regulatory requirements and/or contractual obligations.

5) Participate in the deployment of special projects such as pandemic disinfection and chemical spillage post clean-up cleaning

6) Conduct QEHS briefing, with relevant multimedia content, on site to ensure worker competencies are met, to conduct monthly

7) Conduct QEHS Inspections on site to ensure compliances to in-house and regulatory requirements

Requirements

• Minimum Advance Certificate / Higher Nitec or equivalent education

• Must possess driving license class 2B and motorcycle

• Basic knowledge of Microsoft Office applications (Able to prepare simple reports)

• Applicants must be comfortable working outdoors

• Required to do night audit periodically

• Require to be on standby for ad-hoc activation for special cleaning job

• Positive attitude, willing to learn and able to work independently

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a Associate Engineer to be part of our IE&CE Advanced Mechatronics Department diverse team of talent.

What you will be working on:

• Fault identification, repair and refurbish on component of any of the categories: Turbo pump, Cryo pump, LPT, Indexer, Robot, RPS, Valve, Chiller, Heat Exchanger, Smith Loaders, Electronics/PCBs/Controller, RF Gen, RF Match, LPS, Power Supply
• Conduct acceptance tests on repaired part such that its functionality is repeatable and reproducible to ensure good quality
• Ensure proper knowledge transfer is conducted and supervise Industrial Attachment (IA) students
• Provide support to module Equipment Engineers and perform repairs for semiconductor production equipment and parts in cleanroom environment, on ad-hoc basis
• Adhere to SOP when performing repairs to ensure best quality and to strive to achieve 95% repair success rate
• Perform inventory control on consumables and spare parts used in repair workshop
• Source and liaise with vendors for quotations of required parts and follow up on delivery timeline
• Ensure workplace safety is practiced at all times

More about you:

• Diploma / Higher Nitec / Nitec in Engineering (Microelectronics, Mechatronics, Electrical, Mechanical)
• Minimum 3 years of relevant experience in semiconductor field
• Expertise in either soldering, pumps, valves or strong knowledge in Microelectronics
• Able to perform circuit board repair and component level troubleshooting skills
• Resourceful and has initiative
• Working experience in front end semiconductor industry would be advantageous

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for an Associate Engineer to be part of our Facilities diverse team of talent. You will trouble-shoot and service normalization on systems in charge such as buildings issues, lifts etc.

What you will be working on:

• Trouble-shoot and service normalization on systems in charge such as buildings issues, lifts, plumbing and sanitary, landscaping and housekeeping work
• Perform scheduled preventive maintenance (PM) and system breakdown maintenance (BM)
• Perform 1st line incident handling, breakdown repair works as well as actively participate in incident
• Perform inspection rounds on 6S and supervision of contractor works on building services
• Ensure that all quality expectations are up held to meet better than expected customer request
• At least 21 year(s) of working experience in the related field is requiredcedures to attain best in class quality and cost1
• Participate in Improvement teams to enhance system improvements
• Maintain good housekeeping in all buildings, ensure good safety practice and also safe custody of keys, tools, documentation, equipment and other properties belonging to the company
• Ensure all site safety compliance are met as part of daily responsibility and expectations
• Continuously seek to enhance on existing safety procedures for continuous improvement
• Plan, lead and supervise work carried out by vendors
• Provide leadership in first line of trouble shooting of any process inadequacy

More about you:

• Candidate must possess a Diploma or Advanced/Higher/Graduate Diploma in Engineering (Material Science), Engineering (Mechanical), Engineering (Electrical/Electronic), Engineering (Environmental/Health/Safety), Engineering (Industrial) or equivalent
• At least 1 year(s) of working experience in the related field is required
• Added advantage for candidate(s) with experience working in Large Industrial Complex, Semiconductor environment
• Resourceful and has initiative
• Willing to work on rotating shift

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Requirements

• Design and build Gateway Services with high performance and reliability
• Build technical products including unified data access layer, service frameworks, common libraries, and practices for backend teams to accelerate the tech stack evolution towards a unified backend architecture
• Create high-quality software development kits, explore innovative technologies and practices to improve engineering efficiency and development experience
• Collaborate with other Tech Teams to implement company-level solutions for analyzing and improving the efficiency, scalability, and stability of various system resources and managing services sustainably

Requirements

• Bachelor's or higher degree in Computer Science or related fields
• Passionate about coding and programming, innovation, and solving challenging problems
• In-depth understanding of computer science fundamentals (data structures and algorithms, operating systems, networks, databases, etc)
• Strong and hands-on experience with at least one of the programming languages: Go, Python, C++, Java
• Strong logical thinking abilities
• Hands-on experience and knowledge of relational databases such as MySQL
• Familiar with Linux development environments and multi-threaded programming
• Familiar with common network protocols (TCP, UDP, HTTP) and network programming
• Experience in server/web security
• Experience in the design and development of large-scale distributed systems
• Hands-on experience in Web Service frameworks and performance tuning of Web Server

• Position : Assistant Customer Service/Operation Manager (Sea Operation)
• Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
• Working hours : 5 days (Monday-Friday office hours)
• Salary (commensurate with experience): Up to $7500 + AWS +Bonus + Mobile + 14 days Annual leave
• Duration :Permanent
• Industry : Logistics/Freight - MNC

Responsibilities

• Manage and facilitate sea export, sea import, warehousing, trucking activities, and resolve operational issues.
• Lead and supervise the Ocean operation team to ensure high levels of customer satisfaction.
• Implement process improvements to enhance operational efficiency and service quality.
• Develop and maintain relationships with shipping lines, port operators, and other key stakeholders.
• Negotiate pricing, services, and terms with approved vendors and co-loaders to maximize monthly Ocean GP.
• Monitor pre-alert documents from origin offices or sales support (sea import only).
• Ensure compliance with customs requirements, import and export procedures, and all international trade and shipping regulations.
• Track and monitor vessel arrivals/departures and update customers about any deviations.
• Participate in existing and new RFQ or any bidding projects as needed.
• Source rates from service providers as per sales/customer inquiries.
• Coordinate with business partners on sales leads from origin or destination.
• Handle customer inquiries timely and effectively, providing comprehensive solutions for their shipment needs.
• Interface with multiple parties, including customers, warehouses, carriers, and customs, regarding shipment requirements.
• Support Ocean Business Development and Trade Lane Management.
• Prepare invoices for customers and verify subcontractor invoices.
• Ensure compliance with customer Standard Operating Procedures (SOP).
• Prepare and update SOPs for internal use.
• Prepare reports for customers and analyses on department performance for upper management.
• Execute all other ad-hoc instructions from the Managing Director.

Requirements:

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 8 years experience in sea operations within the freight forwarding industry.
• Strong understanding of sea export, sea import, warehousing, and trucking operations.
• In-depth knowledge of customs requirements, import and export procedures, and international trade regulations.
• Proficiency in tracking and monitoring vessel movements.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position :Service Technician(CCTV/Security System)
• Location : Islandswide- Office in Outram
• Working hours : 5 days work week;(8.30am, -6.00pm)
• Salary (commensurate with experience) : Up to $4200 gross ($3500Basic +Transport allowance $400-$750) AWS + Overtime + Performance Bonus + $60 Mobile reimbursement + Birthday leave + Health insurance + allowance
• Duration : Permanent
• Industry : Security system

Main Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

JOB DESCRIPTION:

• Manage and supervise the maintenance team to achieve the following objectives:

1. Train, supervise and communicate departmental/individual job goals to all employees in the Maintenance team.
2. Resolve defects in a timely manner.
3. Ensure good quality of work is produced by every team member.
4. Assign jobs correctly to every team member according to their strength.
5. Continuously monitor and appraise job performance of the team.

• Conduct regular inspections and identify building defects/irregularities, propose and follow up on improvement/rectification works.
• Manage any larger scale maintenance, repair or upgrading works as necessary.
• Perform diagnostic testing and inspection for all electrical, mechanical and air-conditioning equipment and to arrange for any faults to be rectified, and to report any malfunctioning equipment.
• Monitor the maintenance schedule of contractors and to ensure that work is carried out according to schedule and the standard of work meets specification.

REQUIREMENTS:

• Possess a degree in Engineering
• Prior experience in hotel maintenance will be an added advantage.
• Good knowledge of building maintenance and property management processes for industrial or office building.
• Resourceful, self-motivated and possess a spirit of excellence as well as team player.
• Independent and able to manage and maintain positive relationships with service providers and government authorities.
• Possess good interpersonal, communication and writing skills.
• Service-oriented with good personality.
• Certified FSM is an added advantage.
• Preferably possess Class 3 license.

The incumbent requires to have in-depth understanding of both the technical expertise and leadership skills to manage a diverse work force. Incumbent will oversee the day-to-day technical and maintenance aspects of ensuring safety and optimal functionality of the facilities. Incumbent will also be responsible for any planning and managing of projects pertaining to technical and facilities aspects.

Areas of responsibilities:

1. Technical Systems Management:

• Manage installation, testing and adjustment of facilities and related systems to ensure compliance with required specifications.
• Supervise, operate, and maintain all technical systems including water filtration, circulation, water temperature, and chemical treatment systems.
• Ensure compliance with safety regulations and industry standards for water quality and equipment operation.

2. Projects Management:

• Develop and oversee project schedules, budgetary requirements, and submission for approvals requirements.

3. Team Leadership:

• Manage a team of technicians, mechanics, and other technical staff.
• Ensure proper coverage for daily operations as well as even distribution of work during lull and peak periods.
• Keep abreast of industry advancements and make recommendations of new technologies into waterpark operations where applicable, especially pertaining to Environmental, Social and Governance (ESG).

4. Preventive Maintenance:

• Develop and implement a comprehensive preventive maintenance program (PMP) for all equipment and facilities of the park to minimize downtime and extend the life of assets and environment.
• Schedule routine inspections and maintenance tasks for rides, pumps, filtration systems, and other technical components.

5. Emergency Response:

• Establish and oversee emergency response protocols including but not limited to a Risk Assessment for technical malfunctions, equipment failures and/or electrical downtime.
• Coordinate with relevant authorities and/or parties to ensure a swift and effective response to any such emergencies.

6. Budget Management:

• Collaborate with the management team to develop and manage the technical services budget, ensuring cost-effectiveness and efficient resource allocation.

7. Compliance and Regulations:

• Key personnel in liaison with relevant authorities for all types of inspections and/or approvals, ensuring the technical systems and the structures comply with local, state, and federal regulations.

8. Vendor and Contractor Relations:

• Manage relationships with external vendors, suppliers, and contractors providing technical services or equipment to the park without compromising on integrity.
• Negotiate contracts, oversee service agreements, and evaluate the performance of third-party service providers.

9. Documentation and Reporting:

• Maintain detailed records of maintenance activities, repairs, inspections, manuals and drawings, etc.

Requirements:

• Degree in Engineering or construction management
• Minimum 8 years of experience in technical services, construction or maintenance with significant experience in design, specification, implementation, testing and commissioning of industrial systems
• Diploma in Engineering is acceptable with minimum 10 years of related experience indicated above
• Able to work on weekends/public holiday when required
• Experience in managing a team of technicians
• Good communication skills

Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely

2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands

3. Educates the salon customers based on their real needs during their visit to the shop

4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters

5. Maintains a positive, empathetic, and professional attitude toward customers at all times

6. Attends to and communicates promptly to address customers’ queries at the most excellent approach

7. Acknowledges and resolves customer feedback and concerns

8. Communicates and coordinates with team and management

9. Ensures customer satisfaction and increases customer retention

10. Gathers customer satisfaction levels and feedback on customer services for continuous improvement

11. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

· Bachelor’s Degree in Business, Commerce or relevant fields

· Mimimum three (3) management experience in customer-service-related capacity

· High degree of professionalism in customer service

· High standards of customer communication skills

· Prior experience in the logistic preferred

· Ability to stay calm and excellent in handling difficult customers

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies, we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience, and a winning attitude.

As Field Service Coordinator, your objective is to help ensure timely and effective resolution of technical issues, maintain customer satisfaction, and promote a positive experience with the ANCS brand.

In this position you will be reporting to the Manager, Customer Delivery Singapore. The location of this position is Pandan Crescent in Singapore.

What will you be doing:
As Field Service Coordinator, your work will focus on these responsibilities:

• Handle and resolve customer inquiries, complaints, and support requests through various communication channels, such as phone calls, emails, and live chat.
• Being a main point of contact for customers seeking assistance.
• Gather and prepare information for the service teams to enable them to diagnose technical issues and provide solutions or escalate complex problems to higher-level support teams.
• Ensure and execute administrative duties to enable a smooth transition into a service job.

To be successful in this role, we expect you to have:

• High school, diploma or equivalent; bachelor's degree is a plus.
• Previous experience in customer support, call center, or help desk roles is preferred.
• Strong verbal and written communication skills.
• Strong problem-solving skills with a pragmatic approach.
• Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
• Strong teamwork and collaboration skills to work effectively with internal teams.
• Customer service-oriented mindset with a focus on delivering high-quality support.
• Patience and composure in handling challenging customer interactions.
• Proficient in using ticketing systems, CRM software, and other customer support tools.
• Flexibility to work in shifts, including evenings, weekends, and holidays if required is a plus.
• Experiences in SAP is a plus.
• Proficient in MS Office.
• Familiar with the maritime business and regulatory environment is a plus.
• Knowledge of the ANCS product portfolio is a plus.
• Fluent in English, spoken and written

Why you and us?

You are valuated – as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email.

In case of any questions, reach out to (only for questions from direct job applicants, applications through email will not be recorded or responded to):

Hyun Joo Kim
Talent Acquisition Partner
Email: [email protected]

Department: CMC & Supply Chain

Location: Singapore

Working as a SME (Subject Matter Expert) that will be involved in manufacturing process and quality control analytical methods improvement, technical support for manufacturing activities internally, network and collaborate with academia externally.

ESSENTIAL DUTIES & RESPONSIBILITIES

CMC Support

• Compile, analyse and present chemical, manufacturing control, biological testing related data in a concise manner for review with the project team and decision;
• Develop improved understanding of the process and analytical techniques in building CMC dossier to support discussion with authorities;
• Responsible for compiling and preparing quarterly reports of CMC developments for all projects;
• Source and select new external CRO/vendor/suppliers, participate in qualification of selected CRO/vendor/suppliers, in collaboration with QA;
• Provide technical support for clinical and non-clinical activities;
• Provide technical support for patent filing

QC support

• Perform timely batch release of raw materials and finished product to ensure commercial order fulfilment;
• Ensures timely update of manufacturing master batch records to ensure GMP compliance;
• To be on site to observe the production to ensure the contract manufacturer to produce Moleac’s products as per requirement if needed;
• Investigate deviations, propose and execute strategies to resolve quality investigations;
• In collaboration with QA, perform investigation for customer complaint;
• Develop and maintain relevant department SOPs

Qualifications:

• Degree/Master/PhD with a minimum of 3 years of experience in pharmaceutics, chemical engineering, chemistry, or allied disciplines. Exceptional candidates with less experience will also be considered.
• Solid knowledge in modern analytic, various spectroscopic and chromatographic analytical method is required.
• Previous experience working in a cGMP environment with in-depth knowledge of cGMP and relevant quality management systems will be an added advantage.
• Excellent oral and written communication skills. Knowledge of Chinese/Mandarin is essential to liaise with external CMOs and partners.
• Previous experience within CMO, or CDMO preferred.
• Ability to prioritize and manage multiple projects and activities while meeting tight deadlines
• Proven ability to think critically, proactive in problem-solving and able to independently manage timelines and priorities.
• The candidate will be required to travel on a periodic basis.

If you believe you are a suitable candidate for this position, please send your CV and a cover letter (detailing your interest in the position, availability, last drawn salary, and salary expectations) to [email protected].