Key Responsibilities:

• Develop hardware for switched-mode power supplies and battery chargers.
• Perform topology selection, circuit design, component selection, and power loss calculations based on customer specifications.
• Design schematic and PCB layout based on product design.
• Craft test and verification plan to ensure product design can comply with customer requirements.
• Ensure the product can meet safety and certification requirements.
• Resolve issues with design promptly based on customer and internal feedback.
• Liaise with multiple parties – customer, factory, and internal/external stakeholders to ensure successful delivery of the product.
• Good communication skills to ensure effective collaboration within a diverse team.
• All experience levels are welcome – job grade and salary will be commensurate with relevant experience.

Requirements:

• BSc, MSc, PhD, or researcher with Min. 3 years experience.
• Knowledge of power electronics topologies and design – flyback, boost PFC, LLC, PSFB.
• Experience designing CC/CV charger systems and working on power supplies with power levels >500W.
• Working experience in schematic design and PCB layout software, e.g. OrCAD, PADS, or other equivalent software
• Familiar with simulation tools, e.g. LTspice, PSIM, or other equivalent software
• Acquainted with test equipment such as AC/DC source, electronic load, oscilloscope, and soldering iron.
• Candidates with the below skillsets will be an added advantage.

1. Experience in volume manufacturing.
2. Experience in the automotive industry.

Key Responsibilities:

• Work along with the development teams to onboard the Project onto AWS Platform
• Guiding the continuous integration, continuous deployment, continuous testing & continuous monitoring
• Work closely with the development team and operation team to ensure project delivery and maintain compliance standards.
• Set up, deploy, and maintain scalable, high-availability systems.
• Perform and automate provisioning and security hardening of systems.
• Set up and maintain CI/CD, automated testing, development, and delivery environments.
• Writing scripts/programs for service monitoring and health checks of systems
• Day-to-day monitoring, backup, deployment, and maintenance of systems

Requirements:

• Bachelor's or Master’s Degree in information engineering, information management or computer science
• Minimum 3 years in the software development industry or server infrastructure setup
• At least 1-year of experience working closely with infrastructure, Experience in Linux, Windows
• Network troubleshooting is a plus.
• Good hands-on experience in using AWS Cloud
• Experience with IAC / config management tools (Terraform, Ansible, Puppet etc.)
• Good understanding of hardware infrastructure systems (network switches, firewalls, router etc.) and Linux operating system
• Good understanding of DevOps Principles and practices
• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Experience on building and developing CI/CD pipeline and workflow.
• Cloud & DevOps Certifications e.g., AWS Solution Architect, DevOps is a plus.

Key Responsibilities:

• Work along with the development teams to onboard the Project onto AWS Platform
• Guiding the continuous integration, continuous deployment, continuous testing & continuous monitoring
• Work closely with the development team and operation team to ensure project delivery and maintain compliance standards.
• Set up, deploy, and maintain scalable, high-availability systems.
• Perform and automate provisioning and security hardening of systems.
• Set up and maintain CI/CD, automated testing, development, and delivery environments.
• Writing scripts/programs for service monitoring and health checks of systems
• Day-to-day monitoring, backup, deployment, and maintenance of systems

Requirements:

• Bachelor's or Master’s Degree in information engineering, information management or computer science
• Minimum 8 years in the software development industry or server infrastructure setup
• At least 5-years’ experience working closely with infrastructure, Experience in Linux, Windows
• Network troubleshooting is a plus.
• Good hands-on experience in using AWS Cloud
• Experience with IAC / config management tools (Terraform, Ansible, Puppet etc.)
• Good understanding of hardware infrastructure systems (network switches, firewalls, router etc.) and Linux operating system
• Good understanding of DevOps Principles and practices
• Experience with cloud orchestration, configuration management and auto-scaling techniques
• Experience on building and developing CI/CD pipeline and workflow.
• Cloud & DevOps Certifications e.g., AWS Solution Architect, DevOps is a plus.

Company Description

Higogame is a trailblazer in the mobile gaming and entertainment industry. Since our inception in late 2020, we have been dedicated to transforming the gaming landscape in Southeast Asia and beyond, delivering innovative and immersive experiences that engage millions of players around the globe.

• Our revenue has seen remarkable growth year after year, with operations extending across multiple regions worldwide.
• In just three years, we've risen to become one of the top two games of our kind in the local market.
• We proudly serve around 2 million active users daily and have a total monthly active user base of 5 million worldwide.
• Our team consists of over 200 talented employees, including a robust R&D division of more than 100 experts.
• We offer exceptional career development opportunities and foster a multinational culture that empowers everyone to reach their full potential.

Join us as we continue to push the boundaries of mobile gaming!

Job Responsibilities:

1. Responsible for the secure operation and maintenance and development of the core transaction system database and related foundational platform systems.

2. Design and implement high availability solutions for databases to ensure 99.99% or higher availability.

3. Perform fault diagnosis and emergency response, analyzing and resolving database performance issues while accurately identifying root causes in a timely manner.

4. Optimize SQL, providing suggestions for improvement and optimization of problematic SQL queries.

5. Conduct forward-looking research on database technologies and promote their implementation and usage.

6. Provide technical consultation and system support services to project managers or system leaders.

Qualifications:

1. Over 3 years of work experience, including at least 3 years in dedicated SQL Server database operation management and technical support.

2. Proficient in using Performance Dashboard, SQL Profiler, and related diagnostic tools

3. In-depth understanding of indexing, physical and logical storage, execution plans, and blocking and deadlocking

4. Skilled in backup and restoration, DBCC, database clustering, mirroring, replication, and distribution, with a strong understanding of relevant Windows platform knowledge (clustering/AD domain). Candidates with experience in two or more database technologies, including SQL Server, will be preferred.

5. Familiar with Linux, Windows, IIS, SQL Server, Apache/Nginx, MySQL.

6. Knowledgeable about the architecture, replication, high availability, monitoring, and backup mechanisms of SQL Server and MySQL, with practical maintenance experience preferred

7. Proficient in SQL statements for SQL Server and MySQL, including writing stored procedures and designing table structures.

8. Detail-oriented, patient, calm under pressure, responsible, willing to research technology, and highly interested in DBA work, with good communication skills and a spirit of teamwork.

Job Description

As Engineer of MSB Lean Manufacturing, you will manage the implementation of Lean transformation methodologies and tools in Assembly, Test and SSD manufacturing at MSB. You will collaborate closely with site functional teams to identify, explore and implement lean methodologies and tools to drive improvements in throughput, labor productivity, yield, and cycle time performance.

Responsibilities:

• Lead the adoption and implementation of Lean methodologies and tools across Assembly, Test, and SSD manufacturing.
• Facilitate continuous improvement events across different functional teams (e.g., Kaizen, Value Stream Mapping (VSM), Projects, Workshops).
• Develop and sustain programs and systems to foster a Lean culture.
• Conduct labor productivity analyses (e.g., Touch-time, MMR, spaghetti charts) to enhance operator and technician efficiency and reduce operational errors.
• Oversee Utilization/ Overall Equipment Effectiveness (OEE) to identify key sources of losses and improvement opportunities.
• Collaborate with functional experts to identify areas for improvement through the application of Lean methodologies and tools.
• Propose Lean approaches and initiatives, including Kaizen and Continuous Improvement Projects.
• Act as the key integrator between central and site functional teams, developing, driving, and communicating progress on critical Lean improvement initiatives.
• Develop an overall view of critical initiatives and their impact on key performance indicators.
• Provide visibility on program status, including key achievements with clear ownership.
• Trigger interventions to ensure programs stay on track towards targets.
• Support regular reporting and meetings with senior leadership, including deep dives for weekly/monthly reports and ad-hoc senior management updates.

Requirements

• Bachelor’s /master’s in Industrial and system engineering, engineering management, Production & Operation Management, or related field.
• Strong project management, analytical skills and problem solving skills
• Possess good communication and interpersonal skills, with the ability to work effectively with multiple multi-functional teams.
• Knowledge of Semiconductor processes, engineering and/or manufacturing operations
• Background in Overall Equipment Effectiveness (OEE) and/or Lean manufacturing fundamentals will be beneficial

Keen on the role? Apply now!

This role is for a technical support position and they will be responsible for overseeing the project initiated by APAC Infrastructure as a Service (IaaS) team. They must ensure that the project deliverables are delivered on time and aligned to agreed SLAs and processes.They will help ensure the quality of IaaS services remains consistently high, that operating policies are developed or are strictly followed, and adhere to all IT security policies to maintain system integrity and quality.

Key Responsibilities:

Technical Management Responsible for the overall BAU support operations of IaaS systems in APAC (infrastructure in Australia, Singapore, Hong Kong and Japan) and regional oversight of the rest of APAC countries

.Must have skills in :Microsoft Windows Server 2012, 2016 & 2019 Microsoft Active Directory ITIL 3 or 4 Foundation

Good to have skills :PowerShell scripting

• Must have experience working on virtual technology platform VMware websphere 6.x or Microsoft HyperV 2019.
• Must know how to manage Active Directory for the authentication and privilege account management.
• Candidate must be competent on how to manage the OS on physical servers and virtual servers.
• Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
• Strong knowledge on governance, server administration and services in cloud based environments. In short, able to follow the bank’s standards, processes and procedures.
• Proficiency in handling and/or contribution to complex IT projects.Knowledge and experience with Ansible Tower, Ivanti, Centrify, Veritas and BMC software.
• Knowledge using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
• Have good scripting skills, in PowerShell, Python or other programming languages.
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams.
• Project Management experience is a bonus

| | Specific Qualifications Required | |

• A professional certification in any of the Operating Systems listed.
• Qualified in ITIL 3 or 4 Foundation

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

Responsibilities

Middleware Administration

• Responsible for providing technical services to support environment provisioning, software integration and projects from deployment planning, setup & testing, pre-production readiness to production cutover;
• Hands-on experience on Middleware technologies such as Webserver Apache, IIS, WebLogic, JAVA & .NET based Application server, SSO server, Scheduling and Enterprise Backup;
• Responsible for software upgrades and patching ensuring that the platforms are performing to their potential & meet security compliance;
• Collaborate with Cyber Security and identify solutions for remediation of vulnerabilities in the web and middleware infrastructure;
• Developing and maintaining infrastructure/process logs, documentation, process metrics and capacity trending will be part of the daily activities;
• Participate in 24/7 support by acting as an escalation point for any production issues;
• Responsible for monitoring and optimizing the performance of middleware systems. This may involve diagnosing and resolving issues related to scalability, throughput, latency, and overall system efficiency.
• Work closely with developers, system administrators, and other stakeholders to understand their requirements and provide technical support;
• Stay current with trends and incorporate emerging technology to benefit the platform for on premise and cloud solutions;

Requirements

• At least 3-5 years of Middleware support experience, preferably in large-scale government projects;
• Candidate with strong infrastructure/technical background with knowledge on message-oriented applications in cloud-native architecture will have an advantage;
• Strong understanding of high-availability architectures. Hands-on experience in Clustering, Load Balancing and failover management;
• Work under minimal supervision and take ownership of middleware incidents end to end
• A good working knowledge in UNIX-platform based Web-App administration is a must;
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions! The remuneration package will commensurate with your qualifications and experience.

Interested applicants, please click "Apply Now".We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

Ob behalf of our client who is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as Senior Sales & Marketing Executive.

Responsibilities

- Achieve sales objectives within product range or assigned districts.

- Pursue sales leads, conclude orders, and initiate internal sales process and logistics.

- Provide technical solutions to Consultants prior to tender calling

- Understanding of local Codes (COP) for Equipment systems

- Attend tender interviews

- For secured contracts, to attend project meetings as and when required

- Handle variation orders

- Manage account receivables

- Visits to customers

Requirements

- Minimum diploma in Electrical/Mechanical/Mechatronics Engineering

- Proven sales record and handle of tender sales

- Good customer relationship management

- Applicants must be based in Singapore currently

Benefits

- Permanent placement

- Career progression

- Sizable organisation in the evergreen industry

Location: East

EA License: 22C0971 | EA Registration: R21101298

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4200.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

About NSING:

As part of Nations Technologies Group, NSING was founded in 2018 in Singapore bringing high-performance semiconductor products and solutions to global semiconductor industry. Our products includes General and Secure MCU, Secure IC for TPM (Trusted Platform Module), Bluetooth Low Energy BLE and BMS (Battery Management System). When you join NSING, you will be part of a talented team in the Singapore R&D Center where we develop high performance MCU targeting for Industrial and Edge AI applications.

Your Role:

As a SoC Design Verification Engineer, you will be you would be part of a passionate team developing and deploying state-of-the-art verification methodologies in ever-increasing design complexities, from UVM, C co-simulation, to mixed-signal simulation and formal verification. You will be part of the Singapore team in developing high performance MCU chips.

• Develop detailed verification plans based on design specifications and architectural requirements.
• Create and maintain test benches for complex digital designs using System Verilog and UVM (Universal Verification Methodology).
• Write, debug, and execute test cases to verify functionality, performance, and power consumption of our SoC products.
• Collaborate with design engineers to identify, analyze, and resolve design issues.
• Conduct coverage analysis and drive verification closure to ensure all functional requirements are met.
• Mentor junior verification engineers, providing technical guidance and support.
• Continuously improve verification processes and methodologies to enhance efficiency and effectiveness.
• Participate in design and verification reviews, providing constructive feedback and recommendations.
• Stay updated with the latest industry trends and advancements in verification techniques and tools.

Your Skills and Experiences:

• Education：Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field.
• Experience: 5 years+ prior industry experience of design verification including significant System Verilog and UVM usage.
• Technical skills:

-Deep knowledge of digital logic design, SOC architecture and microarchitecture

- Proficient in simulation-based verification methodologies and languages such as UVM and System Verilog

- Skilled in developing and maintaining test benches, test cases, and verification environments

- Experience across the full verification cycle from initial planning to final tape out

• Preferred skills:

- Knowledge of low-power design techniques and verification methodologies.

- Knowledge of hardware-software co-simulation mixed-signal verification techniques.

- Knowledge of gate level simulation methodologies.

Other Skills:

• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent communication and teamwork skills, with the ability to collaborate effectively in a cross-functional environment.
• Flexibility and adaptability and demonstrates ability to manage multiple tasks and projects, prioritizing effectively to meet deadlines.

Key Responsibilities:

• Liaise with Solutions team to understand systems design
• Perform installation, configuration and maintenance of network devices and AD server / management server on-site
• Assist Project Managers and Engineers to prepare systems related diagram for the project implementation
• Ensure systems design conforms to contract and technical requirements
• Engage with back line support and/or with vendor’s support to diagnose and rectify technical problems to effectively resolve project implementation issues
• Attend to preventive and corrective maintenance to backend system

Competence (Knowledge, Skills and Abilities):

• Skills in relating to and servicing the customers with a win-win mind set
• Skills in troubleshooting technical problems related to servers, routers, switches, and IoT devices.
• Good knowledge of the security and surveillance solutions landscape and industry trends
• Knowledge on Microsoft Clustering, Active Directory, Agent VI, Milestone, VMware and IT Security is required
• Knowledge of CentOS, Ubuntu, VMware (ESXi), Firewall, Networking, and Windows Server OS
• Proficient in Active Directory, Certificate Services, Virtualization technology, and cyber security is required
• Skills in planning and scheduling
• Professional Certificate in MCSE and CISSP would be an advantage

Requirements:

• Minimum Degree in Computer Engineering or related discipline
• At least 3 years’ experience in a similar capacity
• Experience in installation on Server / Client configuration, Network Storage and IT Network

Role Profile

This technical solution focused role is accountable to setup applications and database and ensure their optimal performance to support various GovTech projects.

Key Responsibilities:

• Setup the application and database
• Perform analysis and review software application functionality and design and suggest improvement to enhance the design to cater for new services
• Consult with software development team, internal users, and clients to improve application performance
• Administer the application including user account management and configuration of the application
• Generate Test Plans and Test Procedures for User Acceptance Tests (UAT)
• Conduct UAT and prepare final UAT Reports
• Keep a record of configuration changes and scheduling application updates
• Support production issues such as establishing root causes of application issues and liaise with the software vendor to resolve issues
• Take care of application migration and new release roll-out
• Document processes and monitor application performance metrics
• Develop tools needed by L1/L2 that will help them with their investigation process

Competence (Knowledge, Skills and Abilities):

• Good understanding of the software and hardware environments for CCTV/networked cameras system
• Proficient in Video and IoT management application, software analysis and design, as well as proposal write up
• Good knowledge on the key features of the CCTV / Networked Video / Security Camera / Video Management product in the market
• Sound network knowledge (Internet Protocols, TCP/IP, DNS, DHCP, SNMP, Network Architecture etc.)
• Familiar with Golang, Node JS, JavaScript, Windows Server OS, CentOS, Ubuntu OS and MongoDB

Requirements:

• High level problem solving and communication skills
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction

Education & Experience:

• Bachelor’s Degree in Computer Science, Information Technology, Software Engineering or related field
• At least 3-5 years working experience in Video and IoT Management application, software analysis and design

As part of the IT Infrastructure team, you will be responsible for enterprise data backup protection and to optimized end-to-end Enterprise backup operations to support the digitalisation requirements of MPA. In addition, you will:

• Ensure that IT infrastructure projects are implemented within schedule, in accordance to the requirements, quality and security standards of the Authority and Whole of Government (WOG).
• Manage the day-to-day Storage and enterprise backup administration
• Identify, explore and introduce new technologies for better scalability, resiliency and performance of the IT infrastructure, while ensuring a sustainable and lower cost of ownership of the IT infrastructure.

Your key duties and responsibilities will include:

• Perform daily monitoring, maintenance, and troubleshooting of backup jobs on platforms (Windows, VMware, Nutanix and UNIX/Linux servers)
• Manage and support Storage systems, including patch management remediation, capacity planning, configuration management, provisioning and zoning of new servers on SAN switches.
• Installation, configuring and troubleshooting of Windows Servers, MS Failover Cluster, Veritas Storage system & Hitachi SAN
• Troubleshooting of VERITAS NetBackup and SAN issues
• Analyse backup software performance and monitoring of scheduled backups to ensure success or take remedial action for backup failures
• Monitor usage and performance of storage and perform capacity planning for storage growth
• Manage storage and backup changes through change request process & provide status reports to the relevant parties.
• Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated
• Manage backup replication and data movements during activities such as disaster recovery
• Perform regular DR (Disaster Recovery) test plan of backup data restoration and storage replication availability.
• Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties
• Manage the technology refresh plan to ensure software and hardware compliance
• Responsible for performing Backup ad-hoc operational tasks and maintaining availability at the POCC sites.
• Ensure compliance with internal Quality Management System and Government IM8 and CSA requirements for IT and cybersecurity.
• Work closely with colleagues, developers, testers and users to ensure technical compatibility on infrastructure and application systems integration and user satisfaction.

Requirements

• Minimum 5 years relevant working experience in storage and backup administration in large or complex environment.
• Strong knowledge in Veritas Netbackup / Veeam / Dell Tape Library / Hitachi VSP, HUSVM, Brocade and Cisco SAN switches
• Knowledge in OS Windows / Linux / UNIX / Virtualization platform / SQL databases
• Experience in tapeless backup solution to Cloud will be an advantage.
• Good verbal and written communication skills.
• Strong analytical and problem solving skills.
• Good interpersonal and team management skills.
• Competent in administration of Windows servers, Unix/Linux servers, VMware, Veeam and NetBackup.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

As a Senior Engineer in PDE (Package Development & Engineering) at Micron, you will be responsible for the Advance Packaging success within your scope in Metro Real-time Defect Analysis (MRDA) and guided by functional objectives, in terms of process, equipment and materials definition, development and/or optimization. You will manage and optimize your area's performance to meet or beat defined metrics. You will apply extensive knowledge to carry out tactics and collaborate with internal and external partners to build and implement packaging technology roadmaps aligned to corporate strategic objectives. You will provide advice to senior management related to tactical decision for the function. You will interact with executives, major customers and/or site managers to provide consultation, influence decisions and identify and resolve critical issues.

Identify, select, and evaluate new process, equipment and/or technology to support current and future requirements for MRDA area

• Define, development and establish new process, equipment design and/or capability requirements aligned to Process and Packaging Roadmap
• Develop and engage creative solution for new process, equipment capabilities and/or solution to identified constraints or future technology requirements
• Work with equipment suppliers to develop new capability
• Actively participate in Package Development Engineering activities
• Conduct equipment benchmarking to establish the equipment suppliers and platforms for current and future need
• Create decision matrix for equipment and material selection
• Generates and set-up ADC, set-up/improve recipes
• Set-up PMON, Sampling Plans, BKM, CIP Strategies & performance indicators

Installation and qualification of new equipment platform and handover to production group

• Plan/submit capital request to acquire new Equipment
• Create purchasing specification (Doc2) document
• Establish the new equipment qualification criteria and activities roadmap with respective functional team
• Establish project handover requirements and procedures upon machine qualification
• Prepare documentation for handing over with respective site owner
• Conduct data gathering for low volume production
• Conduct training for Site representatives/personnel
• Establish the feedback loop for Continuous Improvement after mass volume production

Define, improve and/or maintain a matrix of key equipment platform capability and constraints (TOR - Tool of Records) on current and new equipment platform

• Maintain and regularly update the TOR, with inputs from local or other assembly site
• Maintain general knowledge of process and material characteristics and translate to equipment design requirement
• Search continually for new equipment or suppliers with improved or new capability that is aligned to Process/Packaging need

Collaborate with production group on upgrades of existing production equipment through continuous improvement projects

• Maintain knowledge of design constraints and weakness of existing platform
• Participate in the continuous improvement projects involving equipment improvement and upgrades

Job Requirements/ Qualifications:

• Bachelor's/ Master's/ PhD in Electrical Engineering, Materials Science, Chemical Engineering, or related field
• 4 or more years of experience with proven track record of technical leadership in semiconductor manufacturing, preferably in MRDA Process & Equipment Engineering. Experience in other Front End areas, in Post Wafer Fabrication & High Bandwidth Manufacturing technology is of greater advantage.
• Be able to comfortably work across organizational boundaries and geographies.
• Ability to effectively collaborate with multi-functional organizations to understand needs and translate them into actionable plans, deliverables, and resource requirements.
• Demonstrated ability to drive and implement a wide range of global initiatives with global teams.
• Organized, meticulous, and strong focus on results.
• Demonstrated ability to inspire teamwork and to effectively lead others.
• Demonstrated track record in baseline performance improvement, business process creation, process simulation techniques, data interpretation skills and proficiency in statistical analysis/method.
• Excellent analytical skills and organizational competency
• With good oral and written English communication skill
• Hands on in recipe development for inspection and measurement workstation such as KLA, Rudolph, Nordson, CAMTEK preferred

Keen on the role? Apply now!

Terra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a competitive edge. At Terra, we are unwavering in our commitment to delivering the highest service levels and exceptional customer experiences.

We are looking for a dedicated and professional Contact Center Officer to join our team! In this role, you will be the first point of contact for customers, managing inbound calls and emails with efficiency and empathy. Your primary responsibilities will include addressing inquiries, resolving issues, and ensuring customer satisfaction through effective communication. Join us to make a difference in each customer interaction and grow your career in a supportive, dynamic environment.

JOB DESCRIPTION – CUSTOMER SERVICE OFFICER (Email and call)

The Customer Service Officer will be working for the Contact Center project. You will be responsible for handling a diverse range of enquiries from members of public via email, call and live chat. You will endeavour to provide a high level of service to MOPs, supported by the Team Leaders and Supervisor, as well as Points of Contact (POCs). A team player and a champion for customer happiness, you will go the extra mile to delight MOPs with insightful and accurate answers.

ROLES AND RESPONSIBILITIES

• Attend to enquiries, feedback & complaints via email, call and live chat.

• Resolve MOP’s queries efficiently and within stipulated datelines

• Liaise with external stakeholders with regards to enquiries and feedback.

• Escalate issues to the relevant internal line units and see to their resolution.

• Practice the no wrong door policy and warm transfer MOPs to the correct government agency.

• Participate in daily systems testing to ensure a high level of systems uptime.

• Any other ad-hoc duties as assigned by your Supervisor and Team leader.

REQUIREMENTS

· At least A Level/ Diploma/Degree holder

· Experience in Customer Service/Call Centre will be an added advantage.

· Excellent verbal and written communication skills and troubleshooting and problem-solving skills to resolve complex issues with little or no supervision.

· Independent, reliable and responsible

· Adaptable and fast learners

· Comfortable with accessing and checking various IT Systems.

*Flexible work schedule: 8.30am-6.00pm / 11.00am-8.30pm /830pm to 8.30am

*4 - 5 days workweek (including one weekend) and work on Public Holiday with scheduled shifts when needed.

*Training will be provided

*Salary range: $2000-$2700

As Sr/Engineer for PDE Technology Development Process Integration, you will be responsible for developing advanced packaging process solution and ensure New Process, New Equipment, New Material and Path finding activities success for NAND, mNAND and DRAM, Controller in Micron. To lead new Technode process readiness and improving the yield, quality and reliability with process characterization and optimization and new materials, machines & technologies introduction. You will need to have understanding of Frontend Process, packaging requirements, chip/package interaction, equipment capability and process technology in the industry and the ability to enable best technology for New Technode & Product Introduction with assembly packaging requirements. You will also be required to drive & collaborate with multi-functional teams to resolve assembly process related problems.

Key Responsibilities

Ensure smooth transition from new process development, 1st qualification success to small volume production launch

• Development and Qualification of new packaging process, material, equipment and technology solutions to meet new Technode (NPI) requirements and schedule
• Perform process TRA, risk mitigation execution and process recipe readiness prior Silicon arrives and ensure 1st pass rate.
• Lead/partner with cross function team/site, to ensure successful transfer to CEM for LVM.
• Qualify new process/technology/equipment/materials
  Implement PDE TD PMI (Product Maturity Index) methodology & provide proper Documentation for product transfer CEM & HVM

Identify path finding opportunities for continuous yield improvement and cost reduction activities

• To understand and be able to integrate process knowledge between upstream and downstream across Si and assembly/packaging process
• Understand the future trend, technology and capabilities required for future packaging solutions, work with teams to put in place new capabilities to enhance process performance.

Provide new solutions on time to meet company and customer needs

• Define, develop and establish process capabilities, strategy and roadmap
  To develop & engage creative solutions for new capabilities or to overcome the identified process constraints, ahead product requirements.

Job Requirements:

• PhD/Masters/Bachelor’s in Electrical & Electronic, Material, Mechanical Engineering, Physics & Applied Physics or Equivalent Work Experience Required
• At least 2 years' experience in semiconductor industry
• Experience in Frontend fab Process integration or Module process with technical knowledge on wafer and die level process technology
• Understanding of Micron’s silicon and how it interacts at backend process & package level through CPI is a plus
• Strong project management skills to ensure execution to timelines
• Strong communication and presentation skills
• Understanding of business needs and customers’ requirement
• Ability to integrate & partner with people from cross function teams

Keen on the role? Apply now!

Our company, a Multi-National Aesthetic Brand is looking for a field service engineer as we are expanding further. In this role, you would be working on-site at customer locations to troubleshoot, maintain and repair Lasers and Medical equipment. After some on-the-job training, you would get to put your technical, mechanical and electrical skills to use every day in new and challenging situations while you interact with a wide variety of people, machines and settings.

Job Responsibilities

• System commissioning and installation.
• Adhoc servicing and preventive maintenance.
• Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied.
• Update and maintain assigned machines per manufacturer specifications.
• Attend ongoing training events sponsored by company or machine manufacturers to stay up-to-date on the latest technology and repair options.
• Must be willing to travel.

Skills & Qualifications required

• Diploma in Electronics, Mechatronics or related and higher preferred;
• Experience with lasers will be an advantage;
• Ability to work productively with minimal supervision;
• Good communication and customer service skills.

INFORMATION

Job Title: Process Engineer - Drive Innovation in Precision Manufacturing!

Company: A leading SME in precision component manufacturing with international presence.

Location: Singapore

ABOUT US

We are a dynamic and growing company specializing in the design and manufacture of high-precision metal components for automotive, appliances, energy, medical, photonics market. We are committed to innovation, quality, and customer satisfaction. We offer a collaborative and rewarding work environment where your contributions will have a direct impact.

ABOUT THE ROLE

We seek an experienced Manufacturing Process Engineer to join Operations team. The successful candidate will optimise manufacturing processes, improve productivity, and ensure high-quality products. This role requires strong technical knowledge, problem-solving skills, and collaboration with cross-functional teams.

KEY RESPONSIBILITIES

● Process Optimization:

○ Analyze and optimize zinc die casting processes to improve efficiency, reduce costs, and enhance product quality.

○ Implement process improvements, monitor results, and adjust as necessary.

● Process Design and Development:

○ Design, develop, and implement new die casting processes and tooling.

○ Collaborate with tooling designers to ensure optimal die design.

● Quality Control:

○ Develop and maintain quality control procedures.

○ Conduct regular quality audits to ensure compliance with industry standards.

● Equipment Maintenance:

○ Ensure proper maintenance of die casting machines and peripheral equipment.

○ Troubleshoot equipment issues and implement corrective actions.

● Safety and Compliance:

○ Ensure compliance with safety regulations and company policies.

○ Conduct risk assessments and implement safety improvements.

● Training and Development:

○ Train production staff on new processes and equipment.

○ Develop and maintain training documentation.

● Continuous Improvement:

○ Identify areas for improvement and propose solutions.

○ Lead or participate in continuous improvement initiatives.

● Collaboration:

○ Work closely with production, maintenance, and quality teams.

○ Communicate effectively with suppliers and customers.

● Project Management:

○ Manage projects related to process improvements, new product introductions, and equipment upgrades.

● Data Analysis:

○ Collect and analyze data to measure process performance.

○ Use data to drive decision-making and process optimization.

CANDIDATE’S REQUIREMENTS

● Bachelor's Degree or Diploma in Mechanical Engineering, Manufacturing Engineering, or related field.

● Minimum 3-5 years of experience in a manufacturing environment, preferably in molding/ casting or a related industry.

● Strong knowledge of metal component manufacturing and tool design.

● Experience with process optimization, lean manufacturing, and Six Sigma methodologies.

● Proficient in CAD software (e.g., SolidWorks, AutoCAD) and process simulation tools.

● Strong problem-solving, communication, and project management skills.

● Ability to work in a factory environment and prioritize multiple tasks.

● Advantage if candidate has experience in automation, robotics, and familiar with quality management systems (e.g., ISO 9001).

We are seeking a skilled Civil Engineer to oversee various aspects of construction projects including the installation of sliding wall steel formworks,column steel formworks and rebar installation. The candidate will also supervise concreting operations and manage estimation of Bills of Quantities, project progress claims and earthworks supervision. Proficiency in Autocad and knowledge of slope stability in earth erosion context are required.

• Assist the Operations Manager/Executive & Building Supervisor on a day to day operations
• Attend to the breakdown of the air-conditioning system, plumbing and electrical issue
• Attend to complaints, calls and queries from tenants on operation related matters
• Troubleshoot some minor technical / facility problems
• Carry out preventive maintenance according to maintenance work schedule
• Conduct daily inspections (checklist)
• Recommend and suggest preventive maintenance or repair to the Operations Manager/Executive & Building Supervisor to minimize emergency breakdown of service
• Carry out joint inspections with the term service provider during the regular servicing
• Supervise to ensure that repair and replacement work are carried out properly by a term service provider or contractor in a timely manner
• To supervise & monitor term service providers & contractors to make sure they comply with workplace safety & health legislation, guideline & code of practice
• To sign off service provider service report
• To assist in Marcom events when necessary such as sound system & lightings
• To call & coordinate M&E breakdown with the service provider
• To inspect daily for units under fitting out during fit-out period and units under reinstatement
• Check the vacant unit/units which are taking-over or handing-over, to draw up technical / building specifications eg. to confirm the electrical / exhaust capacity, water & drainage provisions etc.

Job Description

• Involved in M&E space planning, concept and detailed design of the M&E services
• Liaise with stake holders and other consultants for requirements and coordination
• Prepare tender documents and drawings
• Attend site meetings
• Periodic site supervision to ensure installation is in accordance to Code and specifications

Job Requirement

• Min Diploma in Mechanical or Electrical Engineering
• 1 – 2 years M&E building service experience (Fresh grads welcomed to apply)
• Knowledge of AutoCAD and Green Mark is an added advantage
• Able to start work immediately or within short period notice

Job Description:

• Monitor department performance and report on key metrics.
• Supervise and train team members to maintain high standards.
• Oversee day-to-day operations and optimize workflows.
• Analyse business requirements and adapt to customer needs.
• Maintain a positive attitude and commitment to improvement.
• Communicate effectively with teammates and management.
• Ensure top-notch service delivery and operational excellence.
• Handle heavy equipment as required.

Requirements:

• Relevant experience in F&B supervision.
• Strong leadership and team management skills.
• Hands-on experience implementing operational processes.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Understanding of operational principles and policies.
• Demonstrated team leadership capabilities.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Where you fit in

Maintenance Reliability Turn Around (MRTA) is about understanding and maintaining our equipment as effectively and efficiently as possible, making sure it performs as intended. The Maintenance discipline covers the development of Maintenance strategies and the planning, coordination, and execution of Maintenance activities. Maintenance ensures safe, defect free and efficient operations through the regular upkeep of equipment and tools in the most cost efficient and timely manner.

What’s the role?

As an Instrument/Quality Measuring Instrument (QMI) Field Execution Engineer/Assistant Engineer, you will be based in Shell Pulau Bukom under Maintenance Department with key accountabilities as the following:

• Provides day-to-day hands-on maintenance and troubleshooting including contractor/ specialist management for all Instrument/QMI maintenance related matters.
• Responsible for carrying out preventive and corrective maintenance works and ensuring plant equipment availability including instrumentation, control valves, analysers and the control system.
• Diagnose and troubleshoot instrumentation and control system malfunctions, ensuring timely resolution to minimize downtime.
• Perform preventive maintenance on instrumentation and control equipment by calibrating instruments, replacing components, and conducting routine checks.
• Develop and implement maintenance plans and procedures to ensure system integrity and performance.
• Analyse and interpret control system data to identify potential issues and optimize system performance.
• Support the development and implementation of upgrades and modifications to the instrument and control systems.
• Compliance to HSSE standards and requirements to make Shell Pulau Bukom a safe place to work, and accountable for all assigned Critical activities.
• Perform Authorized Applicant and/or Authorized Engineer as per Permit to Work (e-PTW) requirement.
• Participate in Asset Management System (AMS) & Maintenance Execution (ME) assessment and determine Instrument/QMI equipment maintenance task and schedule.
• Participate Field Acceptance Test/ Site Acceptance Test (FAT/SAT) and Functional testing to ensure equipment are meeting the design intent when required.
• Perform Instrument/QMI equipment condition monitoring & liaise with relevant subject matter experts (SME)/ specialist/ OEM to address any arising issues, problems & concerns.
• Prepares job specifications and costing for works involved and apply work clearance / permit for work execution.
• Participate and execute for Turnaround (TA)/ Pit-stop (PS) events in related Process Units (PUs).
• Maintains work requests and records on maintenance works using computerized maintenance management systems, GSAP-PM.
• Maintain accurate documentation for instrument and control systems, server systems, and maintenance activities. to ensure all equipment technical records and drawings are updated to reflect the latest changes.
• Contribute to the development of the annual operating budget of the section to ensure achievement operational targets of section.
• Attend Standby Duty callout to an Emergency work upon request

What we need from you

To be successful in this role, you will have:

• Assistant Engineer position: Minimum NITEC Level 2 certification in Instrumentation or Electronics or Electrical
• Engineer position: Minimum Diploma/Degree in Instrumentation or Electronics or Electrical
• 3-5 years of relevant experience in Instrument construction/ Maintenance in oil & gas, chemical/ petrochemical or related industries.
• Knowledge in basic control system and/or functional logic is an advantage.
• Proven ability to diagnose and troubleshoot instrument and control system malfunctions.
• Experience with calibration of industrial instrumentation.
• Understanding of control system principles (PLC, DCS) and communication protocols (OPC, Fieldbus, Modbus, HART, Vnet).
• Able to understand PID and have knowledge of instrumentation and control element
• Basic understanding of server system administration, including troubleshooting and maintenance procedures.
• SAP (GSAP) knowledge in Maintenance Module.
• Experience in field work interfacing and stakeholder’s engagement.
• Excellent communication, analytical, problem-solving, and troubleshooting skills.
• Self-motivated with a strong commitment to teamwork and collaboration and managing contractors and vendors.
• Able to work in Team environment as well as standalone when need arises.

JOB DESCRIPTION

· Answer phone enquiries and orders professionally and efficiently with the use of good telephone techniques, customer service, speed and accuracy

· Respond to customer enquiries and provide quotations to customers promptly

· Ensure timely and accurate processing of orders and issue billings accordingly

· Ensure procedures for processing of orders with specific restrictions and that require price approval are strictly adhered to

· Work closely with overseas agent/partner and customer for scheduling of shipment

· Check on vessel sailing schedule, source for quotations, negotiate rates with carrier and co-loader, and confirm booking with carrier

· Follow up and update customer on all shipment details, schedule and status

· Request loading plan from freight forwarder at least 2 working days before vessel expected time of arrival and share loading plan with customer; and coordinate on all loading issues

· Prepare and handle full set of shipping documents including but not limited to submission of dangerous goods form to carrier if necessary, transhipment and export permit, master bill of lading, house bill of ladings, certificate of origin application, tax invoice and arrival notice

· Send stuffing photos, tally sheet, shipping note and final summary to overseas agent/partner

· Arrange for cargo pick up, permit clearance and transfer; and attend to customer queries; and engage haulier services when necessary

· Check commodity harmonized system code if applicable

· Manage and coordinate the flow of information between customers, warehouse and the transport team concerning the status of orders, incoming shipments, arrangement for cargo pick up, engagement of haulier services, unstuffing of incoming shipments, delivery arrangement, wrong orders, returned/damaged goods, unavailable loading bay at customer site, direct reject of orders at point of delivery, etc

· Ensure that critical information with regard to urgent delivery, special timing request are communicated and follow up with the transport team till completion of delivery

· Liaise with customers to evaluate and establish actual reason for direct reject of orders at the point of delivery; and rectify the error when necessary and work with finance to process credit note promptly and accurately

· Work closely with accounts team to:

a. Resolve and reconcile credit note discrepancies against payment made by customers;

b. Resolve and reconcile price error in orders and generate price difference credit note upon receipt of approval from customers and the Company

· Exercise good customer service skill when managing difficult customers and/or customer complaints

· Verify and analyse information gathered from customers’ feedback; and resolve the issues on the spot whenever possible. Otherwise, work closely with the relevant department to ensure customer complaints are appropriately addressed, service recovery are carried out promptly and preventive actions are in place to prevent recurrence of similar issues

· Provide administrative support when necessary and this includes but not limited to filing, data entry, retrieval of documents, etc or any other duties assigned

· Analyse data pertaining to customer feedback and complaints to identify key focus areas; and propose and executive action plans to enhance quality of service, improve process efficiency and service standard so that optimal results are achieved

· Perform scheduled service call to customers semi annually to gather customer feedback and strengthen relations

· Other ad hoc duties as assigned

QUALIFICATIONS

· Minimum Diploma in Supply Chain Management, Logistics or relevant field

· Fresh Diploma/Degree graduates are welcome to apply

· Prior experience in customer service and/or in the logistics industry would be distinct advantages

· Knowledge in import/export shipping procedure, incoterms and documentation are added advantages

· Proficiency in Microsoft Office is a pre-requisite

· Excellent communications and interpersonal skills with ability to build key relationships across all levels with internal and external stakeholders

· Self-starter who is hands-on, motivated, flexible, meticulous, proactive and action driven

· Strong planning, organizing, prioritization and time management skills

· Strong analytical and problem solving skills with ability to identify and assess problems quickly; to apply judgment and recommend solutions within broadly defined guidelines

· A strong team player with commitment to collaborate with other functions of the Company

· Able to multitask and work under pressure and tight deadlines independently

LOCATION OF WORK

192 Pandan Loop #01-02 PANTECH Business Hub Singapore 128381

WORKING HOURS

Monday to Friday : 9am – 6pm

Extended hours depending on the exigencies of service