Lead, Infrastructure Specialist (Service Desk & Deskside Manager with PABX System Expertise)

Position Overview:

The DWS Integration Leader/Lead, Infrastructure Specialist is responsible for overseeing both the service desk and deskside support teams, ensuring efficient and effective technical support services for end-users and stakeholders. This role requires specialized expertise in PABX system, including maintenance, and troubleshooting.

Key Responsibilities

Team Leadership:

· Provide leadership, direction, and mentorship to both the service desk and deskside support teams.

· Conduct regular team meetings, performance evaluations, and coaching sessions to ensure high-performance standards.

Service Desk and Deskside Operations:

· Manage the day-to-day operations of the service desk and deskside support teams, ensuring timely resolution of support tickets and service requests.

· Monitor service desk metrics and KPIs, as well as deskside support activities, to evaluate performance and identify areas for improvement.

· Develop and implement standard operating procedures (SOPs) to streamline processes and enhance efficiency across both support channels.

Continuous Improvement:

· Drive continuous improvement initiatives across service desk and deskside support.

· Identify opportunities for process optimization, and technology enhancements to improve service delivery and reduce manual effort.

· Stay updated on industry best practices and emerging technologies related to IT support and telecommunications.

PABX System Expertise:

· Serve as the SPOC for PABX-related inquiries and issues, collaborating with vendors and internal teams as needed.

· Develop and maintain documentation and training materials for PABX system users and support personnel.

Qualifications:

· Bachelor’s degree in information technology, Computer Science, or related field.

· Proven experience (10 years) in IT support roles, with 5 years of experience in managerial or supervisory positions.

· Strong leadership skills with the ability to lead and motivate teams in a dynamic environment.

· Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.

· Understanding of IT service management frameworks such as ITIL. Certification in ITIL required.

· Experience with service desk tools, deskside support techniques, and PABX systems.

· Healthcare experience preferred.

Permanent Facilities Engineer position

Salary: up to $5000

overseeing overall building maintenance and security operation for all Central Offices, includes conducting inspection, coordinating maintenance/ improvement programs and projects, compile data for reporting and forecasting future needs and costs

Assist in operations and implementation of facilities management programmes, including formulating programmes relating to routine and periodic maintenance works, plan and implement the cyclical replacement/ enhancement works for all Central Offices

• Support Manager for preparation of operation and capital budget, monitoring and control to ensure completion within time and cost objectives.

• Assist in contract administration and management, including calling, evaluation, negotiation and award recommendation of tenders/ quotations.

• Support the effective planning and management of activities of outsourced service partners, providing supervision and controlling their performance

• Coordinate with internal associate engineers and the appointed managing agent to ensure maintenance of all systems are being carried out according to plan and contracted scope of work and manage facilities related to timely repair and replacement work.

• Assist to investigate, develop and implement solutions, trouble shoot on day to day operational problems of facilities and building.

• Assist to develop and implement policies, protocol and procedures to maintain full compliance with the prevailing legislative acts and regulatory requirements.

• Conduct periodical quality control inspections at all Central Offices for potential safety hazards and unsafe conditions, initiate corrective measures to maintain a secure, safe and healthy work environment

• Attend to all emergency/crisis on and off hours and provide a timely response to incidents as they arise and assist in emergency management and contingency planning.

• Assist in internal and external audits.

Requirements

• Diploma/ Degree in Electrical/ Mechanical/ Facilities Management/ equivalent with 4-5 years experience
• Well versed in all facets of facilities management with general knowledge of all real estate functions including planning, development, asset management and project management.

To apply

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Job Summary

Purpose of job:

• Execution of support for casework under guidance of social worker for home visits to work with clients and caregivers after diagnosis of dementia.
• Support basic intervention tasks identified by social workers.
• Engagement of clients with dementia with meaningful activities such as cognitive stimulation or structured activities.
• Monitoring of client’s conditions and progress.
• Provide service linkage for client and caregivers.
• Provide admin, operational and logistic support for clients, programme, outreach and group work.

Key Responsibility Areas

• Passion to work with individuals/elderly diagnosed with early stage dementia and their caregivers.
• Basic befriending and emotional support for elderly.
• Carry out meaningful activities in engagement process.
• Support seniors and caregivers during service duration.
• Perform basic screening tools in health and mental health for seniors and caregivers.
• Support outreach, service linkage and referrals.
• Ensure proper documentation of case notes, assessment, records.

Requirements

Experience:

• Some experience in working with elderly clients and caregivers in the community setting
• Relevant working experience in healthcare or social service sector.
• Able to co-facilitate group work

Qualifications:

Professional Cert/Nitec/Diploma

Competencies

Must Have Competencies:

• Care assistance – Level 1
• Intervention Implementation – Level 1
• Social Service Programme Implementation – Level 1
• Group Work Intervention – Level 2

Good to Have Competencies:

• Client Supervision – Level 1
• Conflict Management – Level 2
• Social Service Programme Evaluation – Level 1
• Support Service to Seniors – Level 2
• Stakeholder Management – Level 1

Critical Core Skills:

• Communication – Intermediate
• Collaboration – Basic
• Customer Orientation – Intermediate
• Problem Solving - Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link SSG | Social Service (skillsfuture.gov.sg)

Please send your resume and expected salary to [email protected]

Only shortlisted candidates will be contacted for interview.

Job Description

• Managing the testing and commissioning of water and wastewater onshore and offshore facilities (FPSO and etc).
• Lead the development and execution of commissioning and startup plans.
• Lead the development of written procedures for testing, cleaning and initial startup of major plant equipment and systems.
• Manage client/vendor/subcontractor coordination for the startup of completed systems. Provide training program and materials for process plant equipment.
• Manage documentation of the commissioning process, including commissioning data and as built documentation, input to O&Ms and feedback to the design disciplines.
• Communicate clearly and concisely, both verbally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Recognize the importance of satisfying the customer as the key to achieving other objectives.
• Participate in the acquisition and storing of business and technical knowledge, and the use of those stored intellectual assets.
• Maintain and Recognize that Health and Safety considerations are central to all tasks, and contribute to ensuring safe working environment for all.
• Report safety issues responsibly and participate in improving practice.
• Ensure your own continuous professional development by participating in external networking/conferences/associations/groups, to stay current on industry changes and innovations.
• To continue to develop personally and technically.
• Maintain a positive and solution-oriented approach to work, providing open and honest feedback.
• Attend Progress & Commissioning Meetings.
• Compile commissioning documentation and deliverables.

Requirements

• Degree in Chemical Engineering and/or Degree in Engineering (Mechanical)
• Strong Technical Knowledge
• Minimum 10 years of relevant experience in Water and Waste Treatment and experience in onshore/offshore Oil & Gas area or FPSO line(s)
• Travel to offshore project sites and perform offshore commissioning / assist facility startup
• Those with relevant project management / plant testing & commissioning experience will be an added advantage
• Proficient in MS Office and Microsoft Project
• A resourceful self-starter who possess excellent problem-solving skills
• Systematic and able to work under pressure
• Mature, proactive, take initiative and well organized
• Meticulous and able to follow through with tasks promptly
• Proficiency using Microsoft Office and Microsoft Project, good report writing skills

Residential Engineer

Salary up to $3800

Responsible for fulfilling all residential service requests from our customers; this is achieved through working closely with contractors and getting the support of internal and external teams; working towards the same objective of resolving all provisioning issues as a member of the Work Force Management team in Service Provisioning Department.

Responsibilities:

• Identify and resolve all technical issues and resolve them within SLA timeframe by work closely with contractors, Requesting Licensees and internal departments.

• Manage and monitor contractor performance

• Identify potential issues prior to provisioning.

• Handle all CS escalations expeditiously and resolve them within SLA to ensure good customer experience.

• Find long term solutions and implement preventive action to all complaints and disputes to prevent future occurrences

• Prioritize and manage all VIP escalations with a high level of professionalism

• Prepare daily / weekly monitoring and analytical reports.

• Scrutinize contractor performance through respective feedback channels/analytical reports and assess areas of improvement/provide suggestions on SOP enhancements

• To go on-site to handle complaint cases and audit check on contractors, when required.

Requirements:

• Diploma/ Nitec in any discipline (Engineering preferred) with relevant working experience preferred

• Possess good working knowledge of MS Office – Outlook, Excel, Word and Powerpoint

• Driving license and own transportation would be an advantage for onsite duties

• Must be team player and possess basic customer service skillsets for effective communication with end-users

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement Date or notice period

Please state current and last SALARY and Expected Salary in your resume.

Please state Reasons for leaving current & previous Employment.

Senior Service Delivery Engineer

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Senior Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:

• Work as the PowerFlex storage subject matter expert (SME) and station at customer site.
• Provide day to day support to customer’s storage setup.
• Act as the storage escalation point and help the deployment team members on troubleshooting when necessary. • Provide documentation of the storage project.
• Provide knowledge transfer to customer IT staff after completing storage deployment.
• Have good understanding of SAN storage.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Hands-on experience of configuration and troubleshooting with storage protocols.
• Hands-on experience with storage switches and routers is required.
• Understanding and hands-on experience with SAN is preferred.
• Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines.
• Ability to effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical users.

Desirable Requirements

• Bachelor's degree in Computer Science, Information Systems or 5 years equivalent experience is required.
• Minimum 5 years of experience on storage design and implementation. • Dell Technologies storage or equivalent level of certification is preferred.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 20-March-2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.
• 
  

Job Requirements:

• Degree/Diploma in Computer Science, Computer Engineering or equivalent, although  consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills (written, spoken)
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:
• -Linux, Unix, Active Directory/ DNS, Microsoft Azure Stack, Microsoft Windows 2008- 2016,Commvault Backup and Recovery, Symantec Endpoint Protection

This position reports to the Floor Manager. Service Associates will need to prepare drinks, serve foods and provide customer service.

Service Associate work in a team-oriented environment with other service crew staff members.

To be involved in:

1. Interact with customers & respond to customer enquiries

2. Maintaining stock & inventory and notifying management when the stocks are running low

3. Assisting in the bar area to help fulfil orders that includes serving food to customers

4. Keep work areas and customer areas clean and organized. This include washing of toilets, mopping of floors, cleaning the bar area, disposing of the rubbish and washing all the dishes.

5. Occasional mascot costumes and clown makeup.

6. Active participation in inventory planning process, including managing inventory and stocks ordering

7. Gain experience in supporting Floor Manager on ensuring smooth operation flow

Responsibilities:

• Develop and maintain Java-based applications.

• Collaborate with team members to design and implement software solutions.

• Troubleshoot and debug Java applications.

• Utilize strong SQL Server knowledge for database management and integration.

• Stay updated with industry best practices and technologies.

· At least 10 years experience

· Willing to work on holidays/work on shifts/change of shift

· Able to work for long hours

· Can work between different locations

• Set detailed guidelines on what needs to be checked and what the quality standards are
• Update our Quality Management System (QMS) with incidents, fixes and improvements
• Audit our systems based on ISO 9001:2015 requirements
• Determine quality metrics for all manufacturing procedures
• Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible
• Inspect product materials and electrical systems for defects and durability
• Identify the root of technical issues and recommend fixes
• Prepare reports on malfunctions and corrective actions (e.g. number of defective raw materials per order)
• Review current blueprints and quality documentation
• Set and track quality assurance goals (e.g. reduce average turnaround time for quality checks by 20%)
• Coordinate with external quality assurance auditors and technicians to ensure legal compliance
• Work with internal teams to increase customer satisfaction by improving the quality of the products

Overview:

• Salary: Up to $2500 (Basic) + Allowances (Laundry $30, Handphone $70)
• East Region (Ubi Area)
• Working Days: Mon - Fri 8:30am to 5:30pm & Saturday 8:30am to 12:30pm

Job Responsibilities:

• Efficiently manage service administration to ensure optimal customer satisfaction.
• Respond promptly and courteously to customer inquiries and service bookings.
• Provide technical advice and suggest supplementary workshop services to meet customer expectations.
• Conduct road tests and basic diagnostic checks with customers.
• Offer accident claim advice, provide repair quotes, and handle necessary administrative tasks.
• Assist corporate customers with both administrative and technical support.
• Keep customers informed about repair progress and ensure timely job completion.
• Manage bike bookings and prioritize services as needed.
• Collaborate with the Workshop Supervisor to ensure an efficient workflow and meet sales targets.
• Monitor unpaid bills and follow up on outstanding credit.

Job Requirements:

• Hold a valid Class 2B driving license.
• Possess NITEC or equivalent qualification.
• At least 2 years of similar working experience in automobile industry

For interested applicants, kindly click "Apply Now" to submit your application or Whatsapp to +65 8907 7978 (Calvin)

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Lam Kar Wye (Calvin) R22107858 | Recruit Lync Pte Ltd 22C1000

This position offers a unique opportunity for career advancement and professional growth in the field of metro system engineering. This incumbent will receive comprehensive training and mentorship to develop the skills and expertise necessary for success in this dynamic industry.

Key Responsibilities:

• Gain hands-on experience in metro system engineering by working closely with signaling or system integration teams.
• Learn and understand metro system technical specifications and performance requirements.
• Assist in the design, construction, testing, and commissioning phases of metro system projects.
• Participate in project meetings, workshops, and technical reviews to gain exposure to project management processes.
• Collaborate with experienced engineers to troubleshoot technical issues and propose effective solutions.
• Document project progress, lessons learned, and best practices for knowledge sharing.
• Prepare technical reports, presentations, and documentation as required by project stakeholders.
• Develop a deep understanding of relevant industry standards and regulations governing metro system engineering.
• Upon completion of the training program, contribute actively to our company overseas consultancy projects, leveraging gained knowledge and experience.

Job Requirements:

• Bachelor's degree in Engineering or a related field. Master's degree preferred.
• Familiarity with metro system technologies and standards
• Strong analytical and problem-solving skills.
• Proficiency in relevant software tools and applications.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Willingness to learn and adapt to new challenges.
• Willing to take up work overseas and accept challenges, work hard and adapt to the work requirements of overseas business trips.

You will be responsible in designing, developing, and implementing cloud-based solutions using cutting-edge technologies like Spring boot, Kafka, MQTT, and other cloud-native tools. You will collaborate closely with other team members to build scalable, reliable, and efficient software applications.

Job Responsibilities:

• Design and develop cloud-native software applications, utilizing Spring boot, Kafka, MQTT, Hazelcast and other cloud technologies.
• Collaborate with product managers, architects, and other developers to understand requirements and translate them into technical designs.
• Implement cloud-based solutions, ensuring high performance, scalability, and fault-tolerance.
• Develop and maintain microservices-based architectures using containerization and orchestration technologies such as Docker, Kubernetes, OpenShift Container Platform.
• Integrate cloud services and APIs, ensuring seamless communication and data flow between different systems.
• Optimize software applications for efficient resource utilization, reliability, and security in a cloud environment.
• Troubleshoot and resolve issues related to deployments, and performance bottlenecks.
• Conduct thorough testing and debugging of cloud software applications, ensuring high-quality deliverables.
• Stay up to date with the latest trends and advancements in cloud technologies, recommending innovative solutions to enhance our software development practices.
• Collaborate with DevOps teams to automate deployment processes and implement CI/CD pipelines for cloud-based applications.
• Document software designs, development processes, and deployment procedures to ensure effective knowledge transfer and maintainable codebases.

Job Requirements:

• Recognised Degree in Electrical/Electronics Engineering/Computer Science or a relevant discipline.
• Experience in Java/J2EE Application Server platform and Linux environment.
• Significant experience with Spring Boot Framework, Maven, Angular, Apache Camel.
• Familiar with complex event processing and event-driven architecture.
• Experience in utilising open-source technologies and related configurations.
• Knowledge of REST and SOAP protocols
• Significant working experience working in DevOps tools (Git, Jenkins, Nexus, SonarQube)
• Very good experience in at least one of the databases such as MySQL / Oracle / MS SQL Server / PostgreSQL
• Experience in ELK stack (Elastic, Logstash, Kibana) and Grafana
• Good to have end to end ELK implementation experience with Logs/metrics ingestion
• Good working experience in messaging services: Kafka, HiveMQ, RabbitMQ, Active MQ
• Good working experience in Distributed Cache: Hazelcast, Redis
• Good knowledge of J2EE servers like Apache Tomcat, JBOSS, IBM WebSphere Application Server.
• Experience working in Agile teams using JIRA tool.
• Possess good problem-solving skill and can adapt to changes in business requirements.
• Effectively prioritise and execute tasks in a high-pressure, fast paced, global environment.
• Strong organisational skills to manage assignments effectively and working within tight deadlines.
• Strong communications skills to collaborate with developers, QA, project managers and other stakeholders.
• Ability to thrive in a team development environment while also being able to work independently.
• Willingness to travel overseas.

(CJF)

- Responsible for Software Development.
- Involve in Feasibility Study, Design, Implementation, Testing, Maintenance and Customer Support.

- Study customer's requirements, implement new specification, and develop new ideas for products improvement.

- Prepare technical design documents and software management by using source control tools.

- Work as a team and coordinate closely with Hardware, Marketing team and customers to deliver projects on time.

- Degree in Engineering / Computer Engineering with min 3 years of experience in software development.

- Proficient in Python, Visual C++ program languages, and must have hands-on experiences

• - Familiar with software interface to USB HID, Serial Port etc.
• - Familiar with multiple structure software and state machine theory
• - Knowledge on network protocol like TCP/IP, socket will be an advantage.
• - Able to understand schematic and basic hardware knowledge
• - An initiative worker and willing to work under stress
• - Must be a good team player

Job Description Summary

Responsible for the architecture of applications. Defines application and technical component composition and interactions which address functional and non-functional requirements. Selects, defines and documents technology choices that best addresses requirements and constraints. Performs viability assessments to analyse and resolve architectural weaknesses. An application architect will need to interact effectively with business stakeholders, project managers, developers, and specialists to oversee the planning and implementation of applications.

Job Overview: As a ServiceNow Architect, you will be responsible for designing, developing, and maintaining ServiceNow solutions to meet the IT service management and business process automation needs of the organization. You will work closely with stakeholders to understand requirements and translate them into efficient and effective ServiceNow solutions.

ServiceNow Architects are key figures in enabling organizations to efficiently manage their IT services and automate business processes. They need a deep understanding of the ServiceNow platform, ITSM, and ITIL practices, as well as strong technical and communication skills to succeed in this role.

Key Responsibilities:

· ServiceNow Design: Design and architect ServiceNow solutions based on business requirements, best practices, and industry standards.

· Customization: Customize and configure ServiceNow applications, modules, and workflows to meet the specific needs of the organization.

· Integration: Integrate ServiceNow with other systems and applications to ensure seamless data flow and process automation.

· Process Automation: Design and implement workflow automation, business rules, and orchestration to streamline and optimize business processes.

· Data Modeling: Develop data models, tables, and relationships within ServiceNow to support data consistency and reporting requirements.

· User Interface (UI): Create user-friendly and intuitive ServiceNow UIs for various applications and modules, ensuring a positive user experience.

· Security: Implement and manage security and access controls in ServiceNow, ensuring data privacy and compliance with security policies.

· Performance Optimization: Monitor and optimize the performance of the ServiceNow platform to ensure it meets user expectations.

· Documentation: Maintain thorough documentation of ServiceNow configurations, processes, and customizations.

· Training and Support: Provide training to end-users and support teams to ensure they can effectively use and manage ServiceNow.

· Upgrades and Maintenance: Stay up to date with ServiceNow updates and patches and manage the upgrade process.

Qualifications:

• Bachelor's degree in computer science, information technology, or a related field.
• ServiceNow certification(s) such as Certified System Administrator, Certified Implementation Specialist, or Certified Application Developer.
• Proven experience as a ServiceNow Architect or a similar role.
• Strong knowledge of IT service management, ITIL processes, and best practices.
• Proficiency in JavaScript, Glide scripting, and other ServiceNow development languages.
• Experience with ServiceNow platform administration and customization.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work with cross-functional teams and stakeholders.

Preferred Qualifications:

• Experience with ServiceNow Service Portal development.
• Knowledge of ServiceNow Performance Analytics and Reporting.
• Integration expertise with REST, SOAP, and other web service protocols.
• Familiarity with service management tools and frameworks.

ROLE AND RESPONSIBILITIES

1. Develop the next generation FPGA & SOC based artificial intelligent software Platform
2. Work closely with suppliers like Xilinx to support the FPGA/Linux software development in machine learning, computer vision, video coding and transmission and etc.
3. Work together with advance solution team to deliver AI platform into different customer applications

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Bachelor’s or Master’s Degree in Electrical Computer Engineering or Equivalent

PREFERRED SKILLS

- Minimum 3 years of hands-on experience with FPGA design, embedded Linux software development, or related

- Successful completed FPGA or embedded Linux designs from concept to production

- Familiarity with common processor interfaces (PCI-Express, DDR3/4, I2C, SPI, RS232, MDIO, XAUI, MIPI, etc.)

- Experience with Xilinx Vivado IDE including synthesis, simulation, place and route, timing closure

- Familiar with Vitis software platform is a plus

- Experienced with embedded Linux based BSP customization, software framework and application development

- Exposure to integration and debugging tools, such as oscilloscope, logic analyzers

ADDITIONAL NOTES

- Initiative able to work independently

Job Responsibilities

• Design, develop and implement software solutions for Building Management System (BMS) including chiller systems, HVAC, security, fire alarm and etc
• Design P&ID diagram
• Collaborate with engineering team to gather requirements and specification of BMS
• Write, debug and test the code to control and integrate with the existing BMS system
• Monitor, troubleshoot and resolve the BMS related issues
• Develop and maintai manuals of the developed BMS system including codes, logic diagrams and system configurations
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Requirements

• Bachelor degree in Mechanical, Electrical, or Energy-related Engineering with 5 to 10 years of experience in the development of BMS for chiller plants
• Proven track record in leading a technical team in the successful delivery of projects
• Strong technical skills and knowledge of industry best practices, standards, and regulations related to cooling, solar, and electric vehicle charging technologies
• Excellent communication skills, both written and verbal, with the ability to present technical information to non-technical stakeholders
• Possess the ability to use data insights to drive system performance improvements

Job Responsibilities

• Assist in (i) the design and development of software solutions for Building Managment System (BMS) including chiller systems, HVAC, security, fire alarm and etc, (ii) preparation of P&ID diagram related to the chiller system and its BMS, and (iii) In writing, debugging and testing of the code to control and integrate with the existing BMS system
• Collaborate with engineering team to gather requirements and specification of BMS
• Develop and maintain manuals of the developed BMS system including codes, logic diagrams and system configurations
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time

Job Requirements

• Bachelor's degree in Mechanical, Electrical, or Energy-related Engineering with at least 5 years of experience in the development of BMS for chiller plants
• Strong technical skills and knowledge of industry best practices
• Excellent communication skills, both written and verbal, with the ability to present technical information to non-technical stakeholders

Summary of the Position

Reports to Customer Service Team Leader, the position is responsible for providing support throughout pre & post Sales, to ensure flawless execution of order processing, trace resolution & escalation/exception/complaint handling, service level agreement & internal processes.

Duties & Responsibilities

• Trace Handling: manages shipment tracking and trace requests from customer on timely manner.

• Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner.

• Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the team.

• Solution Provision: Able to provide timely solution to cases/exceptions, proper follow up and follow through end-to-end.

• Service Recovery: Able to provide service recovery as deemed appropriate, with the necessary investigations done & wisely executes empowerment with proper justifications and based on set processes.

• Manages and investigates customer claims, and assesses if claim is approved or denied, where claims are not handled by insurer/3rd party administrator.

• Manages any ad hoc/regular reports supporting SME or KAM customers.

• Stays informed on shipment and exception status for allocated KAM customers.

• Proactively informs customer on shipment status and exceptions.

• Passes Sales leads or any potential business opportunities to Sales Team.

Requirements

• Minimum GCE 'O’ Levels or Diploma.

• Working Experience & Knowledge / Technical Skills Preferred

• Minimum 2 years of customer service work experience

• Experience in Express Distribution or Supply Chain Logistics industry is preferred.

Working Hours

5.5 days work Week

Duties & Responsibilities

 Involve in the full cycle of development for reference board, modules and products.

 Design, simulate, develop and test electronic modules & systems containing various interfaces, including microcontrollers, SOC, wireless and power control sub system.

 Generate documentations regarding concepts, specifications, schematics, test reports, verification report etc.

 Work as a team and coordinate closely with Hardware, Marketing team and customers to deliver projects on time.

Requirements:

 Degree in Engineering with min 3 years of experience in electronics hardware design

 Good knowledge in digital & analogue circuits, audio system, power management, wireless & RF design or green energy technology

 Experience on detailed electronics design, implementation & testing of complex PCBAdesigns, Power integrity, design for test / manufacture & quality, wireless integration, etc.

 An initiative worker and perform under tight schedule

 Must be a good team player to work closely with software team

Job Responsibilities:

· Responsible for designing and developing mechanical parts for the emergency lighting products.

· Responsible to ensure mechanical design meets the product requirements and project scopes and able to deliver all the product lifecycle deliverables as per the committed plan.

· Carry out project development activities from design stage to mass production.

· Perform root cause analysis on the issues found during development and production phase.

· Establish detail design drawing, bill of material and assembly instruction within project schedule.

Requirements:

· Candidates must possess at least a Diploma, Advanced / Higher / Graduate Diploma or Degree in Engineering Mechanical or equivalent.

· Minimum 2 years of relevant experience in R&D environment, preferably in emergency lighting products.

· Proficient in 3D software (preferably SolidWorks) and Microsoft Office (Excel and Word).

· Effective verbal & written communication skills, a positive attitude, an open mindset and a team player.

· Process strong organizational and planning abilities and excellent analytical and problem- solving skills.

Role and Responsibilities

 Responsible for creating business opportunities with potential customers in SG and ASEAN region.

 Provides technical support to customers throughout the R&D cycle till completion.

 Drive design win and demand creation revenue for the company.

Requirements

 Degree/Diploma in Electronics or Electrical Engineering or equivalent

 Minimum 3 years of FAE working experience in a semiconductor distributor or manufacturerenvironment, or

 Working experience in a R&D position with strong knowledge in hardware design, analog and/orpower application.

 RF & Microwave experience in Comms, Radar, Instrumentation, Defense etc. is a plus.

 Experience in PCB layout designs, schematic capture, routing rules, testing and debugging.

 Able to work independently and also contribute as a team player

 Strong command in English

 Strong communication and interpersonal skills

 Able to travel on short notice

Job Description

You will be a member of the Group Information Security Team responsible for ensuring that IT solutions (both applications and infrastructure) are developed and designed with security inbuilt.

Key Responsibilities

•Provide security consultancy, technical guidance, expertise, solutioning and education for en-terprise.

•Advise application and infrastructure teams on application and infrastructure security design that is relevant and fit for purpose.

•Align security architecture frameworks and standards with business strategies and functions. Maintain Cyber risk management framework and perform assessment of applications for emerging areas like cloud security, machine learning etc.

•Advise and review application security design to detect potential security issues and for each issue, propose and drive remediation tasks. Develop application security blueprints. Propose and/or develop training courses to advance developers’ security knowledge.

•Perform threat modelling on security critical applications. Keep up to date on emerging secu-rity threats and vulnerabilities on new platforms adopted by the SIA Group. Define scope and review the results of security tests, reviews and audits to ensure security assurance is achieved.

•Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables. This is an individual contributor role. Strong communication skills.

Requirements

•Degree in IT or related fields, with at least 5 years in information security, especially in the application security space.

•Professional security certifications (CISSP, CSSLP, CEH, CCSP etc) preferred.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques. Secure by Design. Secure source code review. Prior experience with any of the following tools: Static Application Security Testing (SAST), Dynamic Application Security (DAST), Software Compo-sition Analysis (SCA).

•Strong understanding of Agile, DevSecOps, OWASP Top 10, and securing cloud technolo-gies. Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities.

•Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc. Any prior vulnerability management experience preferred.

•Strong oral, written, presentation and inter-personal skills.

•Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Job Description

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.
• Contribute to documentation.

Job Requirements:

• Experience in semiconductor process and engineering knowledge with a demonstrated understanding of troubleshooting at a high level.
• Have good experience in writing programs for flow control with motors, DIOs, and TCP/IP or RS232 communication in some machines.
• Have the experience to plan and design all flow control, Interlock, and data process by the database system.
• Experience as a team or project lead.
• Advance understanding of software configuration, machine system architecture, multi-thread, maintenance, and repair.
• Intermediate level of Windows OS, including installation, systems administration, and troubleshooting.
• Intermediate level with one or more general-purpose programming languages including but not limited to C/C++ and C#.
• Effective interpersonal and communication skills, with the ability to interact appropriately with users of various technical-skilled levels and to remain professional while working to resolve problems.

Job Description
You will be a member of the Group Information Security Team responsible for initiating, implementing and maintaining security products and solutions to support enterprise security.

Key Responsibilities

• Subject matter expert (SME) for the security systems owned by the Information Security Team.
• Ensure security systems are utilised to their maximum capabilities.
• Plan, identify, assess, design, operationalise and maintain multiple security related software and/or hardware.
• Recommend and drive cyber security solution and initiatives to improve cyber security of the organisation.
• Prepare RFQ and evaluation criteria. Proof of concept (POC) during product evaluation. Liaising with vendors to implement security solutions.
• Provide security consultancy, technical guidance, expertise, solutioning and education.
• Advise infrastructure teams on security design that is relevant and fit for purpose.
• Identify and assess cyber risks in the IT infrastructure environment.
• Review firewall requests.
• Keep up to date on emerging security threats and vulnerabilities on new platforms adopted by the SIA Group and propose mitigating controls.
• Any relevant ad-hoc duties. Manage individual project priorities, deadlines and deliverables.
• This is an individual contributor role. Deliver tasks with minimal supervision.
• Strong communication skills.

Requirements

• Degree in IT or related field, with at least 5 years in information security, especially in the application security space.
• Professional security certifications (CISSP, CSSLP, CEH etc) preferred.
• Experience in security products POC and RFQ.
• Prior experience in implementing and maintaining any of tools for EDR, XDR, SOAR, SIEM, UEBA, PAM, AM etc. and/or network security. Able to review firewall requests.
• Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.
• Familiar with common web/mobile application vulnerabilities and technical knowledge to address and mitigate vulnerabilities. Any prior vulnerability management experience preferred.
• Knowledge of cyber security threats, vulnerabilities, hacking and exploit methods etc.
• Strong oral, written, presentation and inter-personal skills.
• Possess positive attitude with drive, initiative, enthusiasm, and a keen sense of urgency in resolving high-priority issues.
• Able to work independently and in a team-oriented, collaborative environment.