Responsibilities:

• IT infrastructure (Hardware and software), POS system installation and maintenance including remote troubleshooting.
• Liaising with third part vendors for new store infrastructure setup
• Updating the store systems if it is needed.
• Repairing and replacing equipment as necessary
• Provide Level 1 and Level 2 support and standby for the store operation.
• Conduct training new Supervisors in how to use all systems and how to handle minor technical issues.
• Prepare system manual guidebooks of all software systems and editing for any updates.
• Participate in UAT testing before GO-LIVE and release the new version.
• Update windows and security patches of store POS and laptop and ensure cybersecurity.
• Maintain store IT inventory list and update documentation on IT asset management.
• Other ad hoc duties as assigned by Manager.

Requirements:

• Diploma/Degree in Information Technology or equivalent
• At least 2 years’ working experience in the related field - preferably with retail sector.
• Good knowledge of Microsoft windows operating systems
• On-site support and resolution of all software and equipment issues
• Proven analytical and troubleshooting abilities.
• Excellent analytical, troubleshooting and communication skills.
• Microsoft MCSE or Cisco CCNA certified but not compulsory.
• Good understanding of Microsoft SQL server and scripts

We help our clients stay ahead of changes that impact their businesses, navigating complexity and risk. We deliver deep tax technical, people and legal expertise while providing the critical context to make informed and compliant decisions. The work we do is diverse with clients ranging from multinational organisations and public sector bodies to entrepreneurs and family businesses.

As an Associate, you will be based in the Singapore office and be given exciting opportunities to provide Singapore global mobility services to internationally deployed staff in and out of Singapore across a variety of industries. This will also be a springboard to develop your consulting and advisory competencies.

• You will manage and work with an exclusive portfolio of clients who have a varying number of internationally deployed staff in and out of Singapore
• You will deliver a series of tax services to our clients – including managing tax compliance matters from end to end for companies and their expatriate employees, developing effective tax minimisation strategies, identifying tax planning opportunities to minimise tax costs and cross-border tax matters and managing client relationships.
• Possess good analytical skills to analyse individual and employment tax laws including conducting tax briefings to expatriate employees.
• Be proactively involved in marketing and business development activities to help identify and research opportunities for new/existing clients
• Develop strategies to solve complex technical challenges

Job Responsibilities

Sales and Business Development

• Develop and execute sales strategies to achieve or exceed sales targets
• Identify, pursue and secure new business opportunities
• Build and maintain strong relationships with clients, understand their needs and offering tailored solutions
• Explore new market segments and potential partnerships to expand company’s client base and system solutions
• Collaborate with proposal team to create compelling proposals and presentations

Proposal and Contract Management

• Assist in the development of proposals. Working in conjunction with the proposal and/or engineering teams
• Present proposals to clients and address any queries or modifications
• Negotiate terms and conditions with clients to ensure mutually beneficial agreements

Technical Expertise

• Maintain understanding of water treatment technologies, applications and industry trends
• Communicate technical details and benefits of proposed water treatment solutions to client effectively

Client Relationship Management

• Act as primary contact point for clients, addressing inquiries providing information and managing client expectations
• Continuously assess client satisfaction and seek opportunities or additional services

Job Requirements

• Bachelor degree preferably in Environmental or Chemical Engineering
• Minimum 5 years of relevant experiences
• Proven experience in sales, business development or proposal engineering within the water treatment or related industry
• Comprehensive knowledge of water treatment process, heat/energy recovery including but not limited to filtration, desalination, wastewater treatment, etc.
• Excellent communication, negotiation and presentation skills
• Ability to prioritize multiple tasks and work on own initiative
• Ability to work autonomously as well as collaboratively within a team

Working location : Gul Circle , Singapore

Working hours: 8 am to 5.15pm (Monday to Friday)

Responsibilities and Authorities

Operation

• Lead the team in day-to-day operation to achieve operation goals.
• Handle shopfloor resources (workforce, machine, and materials) to meet daily operation plan.
• Plan and schedule weekly work order according to customer demand.
• Responsible to report out team performance and provide timely resolution on disruptions to shopfloor operation.
• Establish strategy and standardize processes to enable team to achieve department objectives. Translate annual department objectives into specific team and individual performance goals including important metrics, and to review them regularly. Conduct root cause analysis and take appropriate corrective action promptly when goals are not met.
• Plan and strategize the movement of WIP (Work in Progress) and scheduled activities for maximum efficiency, minimum idle time and maintain cell linearity balancing.
• Handle employee relations and establish a psychological safe environment.
• Review cross team support to fulfill production build plans.
• Support department and cross team activities that delivers consistently high-quality products and services in a safe and efficient manner.
• Responsible for all aspects of an emergency response (role of SIC) which includes developing incident objectives and handling the incident action plans.

Develop Capabilities

• Work with Manager to identify and build relevant skills and capability within team.
• Work with peers to improve team flexibility through cross training.
• Develop training plan for team including induction, on-the-job training, and certification.
• Develop, support and mentor team by giving timely and constructive feedback to empower employee to have higher/more responsibilities.

Quality

• Conduct Gemba with purpose to identify problems and area of improvements and take timely action to address them.
• Ensure safety, operation procedures, subject area and 5S are closely observed and adhered to across WLP operation, complying to site’s EH&S and QMS policies/guidelines.
• Participate/conduct and communicate manufacturing safety risk assessment.
• Ensure documentation, data, and inventory accuracies.

Qualification

• Degree in any engineering, chemistry field, fresh graduates can apply.
• Diploma with any engineering, chemistry field more than 5 years experience

Experience

• 1 to 5 years’ experience in supervisory position, preferably in Instrument assembly process environment
• More than 5 years’ experience in shopfloor manufacturing planning will be considered.

Proficiencies preferred.

• With strong sense of responsibility and ownership
• Able to work under pressure and make sound decision independently.
• Good supervisory skills such as leading, motivating and developing other.
• Excellent interpersonal skills, both verbal and written
• Strong organization and leadership skills
• Familiar with ISO 9001 and good manufacturing practices.

Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects.

We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!