We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding service.

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Resolve customer complaints and issues effectively and efficiently.
3. Escalate complex problems to the appropriate department for further investigation and resolution.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure a seamless customer experience.
6. Provide feedback to management regarding customer concerns and suggestions for improvement.
7. Meet or exceed performance targets for customer satisfaction, response time, and resolution rate.

Requirements:

1. Bachelor's degree or equivalent experience in customer service. CEI certifcied would be preferred. KAH will be bouns.
2. Excellent communication skills, both written and verbal.
3. Ability to multitask and prioritize tasks effectively.
4. Ability to work independently as well as part of a team.
5. Positive attitude and willingness to learn and adapt to new processes.
6. Singaporean citizenship or PR preferred.

Location: Singapore

Salary: Comission Base

Benefits: Employee discounts

How to Apply: Please send your resume and cover letter to [email protected] with the subject line "Skyline Agency Singapore - [Your Name]."

Job Description:

• Oversee the workshop operations and ensure compliance with industry or manufacturers’ service and repair quality and standards
• Ensure compliance with Ministry of Manpower workplace safety and health standards
• Ensure motor vehicle service staff comply with environmental laws and regulations
• Oversee the disposal of wastes such as used engine oil, and soot to ensure adherence to health and safety laws
• Assign and schedule work duties to motor vehicle service staff according to their skills
• Oversee the inspection of motor vehicles to identify faulty components and facilitate the process of repairs
• Assist technicians in the diagnostic of motor vehicle problems, offer solutions and advice
• Supervise the activities of motor vehicle service technicians and mechanics to facilitate efficient job performance and timely repairs
• Oversee the operations of the various diagnostic machines
• Conduct test drives of serviced or repaired motor vehicles to monitor quality standards
• Ensure that Customer Service Advisors contact customers and arrange for the customers to bring their motor vehicles for servicing or repairs
• Conduct price negotiations with clients to reach a favourable bargain for both management and client
• Follow up with customers to obtain feedback and ensure they are satisfied with the service standards
• Listen to client complaints and assist in addressing their issues and resolving challenges
• Evaluate the performance of motor vehicle service staff to acknowledge efficient employees and guide underperforming ones
• Oversee the hiring and training of an effective motor vehicle service team
• Maintain an accurate record of all accounts and relevant financial information
• Monitor inventory to regulate and ensure the availability of required vehicle parts
• Oversee the procurement of vehicle parts, automotive equipment, and various other items required in the workshop
• Review and manage operating performance such as job orders, revenues, gross profit, operating costs, and operating profits regularly
• Attend technical workshops and study relevant publications to stay up-to-date with developments in the automotive service industry

The Requirements:

• Diploma in Mechanical / Electrical / Electronic Engineering or its equivalent
• At least four (4) years in the operating environment preferably from the automotive industry
• Applicants with NITEC in Automotive Technology and 10 years of relevant experience will also be considered
• Knowledge of mechanical, electrical, and electronic components of vehicles
• Working knowledge of vehicle diagnostic systems and methods
• Hand-on experience in diagnosing and resolving motor vehicle issues
• Ability to handle various types of workshop tools
• Highly self-motivated with good business acumen
• Able to lead by example, analytical, and innovative
• Excellent interpersonal and communication skills
• Positive, independent, and able to work under pressure
• Good communication and interpersonal skills
• Proficient in MS Office

ENGIE Service Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

You will

• Secure new and retain existing contracts to ensure that revenue targets are met according to budget.
• Prospect, present and constantly build a pipe of potential customers requiring our IFM / FM service.
• Lead tender bids working closely with Operations, Procurement, Contracts teams from onset of tender preparation till timely submission of our tender proposal.
• Develop and sustain strong relationships with customers and all stakeholders.
• Conduct early engagement with targeted customers to understand their touch points, strategize the approach and design solutions before tender launch.
• Identify and build rapport with service partners to ensure good support.
• Sales and pipeline updates on a regular basis to management to adapt to market, regulatory and customer changes.
• Assess potential risks on each project and propose mitigation plan to management.
• Conduct market research to identify new opportunities.
• Keep abreast of IFM trend and market transformation.
• Develop and pitch ideas to present company offerings and negotiate business deals.
• Assist in timely renewal of certification as required by the relevant associations / industry.
• Adopt best practices and strategic goals to meet revenue objectives.
• Support team to plan, monitor, analyse and maintain project performance metrics to ensure deliveries and timely completion of task(s).
• Provide effective team and project leadership.
• Lead with integrity and establish a trusting, inclusive, and productive environment, while upholding organization policies and standards.
• Provide guidance to team members, including opportunities for coaching and development, to maximise work output and work quality.
• Work closely with the leadership team to meet company objectives through timely and regular reporting of project status, outcomes and deliverables.
• Compilation and interpretation of sales and other management reports
• Any other tasks as assigned.

Requirement:

• Bachelor’s Degree in related field(s).
• Business Development experience with good networks and experience in the sectors that ENGIE is active in.
• Ability to effectively penetrate new markets.
• Preferably to possess tender / bid management knowledge and experience.
• Technology and innovative solutions savvy with creativity to design and infuse solutions in proposals.
• Strategic thinker with a problem-solving aptitude.
• Excellent written, verbal communication skills with a flair in carrying out presentations.
• Strong negotiation skills.
• Decision-making, organisational, leadership skills and being a strong team player.
• Has a good safety mindset and displays good WSH behaviour.

1. Establish and maintain effective HSSE Management Systems for project execution referencing to local legal requirements, client specifications and CES_SDC requirements.
2. Ensure the CES_SDC’s Management System Manual (MSM), HSSE Procedure Manual are established and maintained in support of CES’s Policies, Objectives & Targets, Management Programme, Awards and Certifications.
3. Work closely with Management/HODs/PDs/PMs/Project Teams in meeting CES_SDC’s HSSE objectives and targets by initiating, recommending or providing effective corrective actions / risk mitigating control measures through managing changes, documentations and risk registers.

REQUIREMENTS

1. Bachelor’s Degree in HSE /Engineering or Architectural.
2. At least 10 years’ experience in managing Health, Safety, Security & Environmental (HSSE) for the engineering, procurement and construction especially in infrastructure projects with a minimum of 5 years of managerial experience.
3. Responsible for HQ / project HSSE leadership and management from tender, mobilisation through to completion and commissioning.
4. Require good judgement and the ability to render decisions and/or recommendations where policies and procedures are not clearly defined.
5. Familiar with ISO 45001, ISO 14001, ISO 9001, GGBS and local legal requirements.
6. Determined and committed in establishing strong HSSE processes in CES_SDC projects.
7. Passionate in solving problems, team building, up-to-date in HSSE programs and technologies. Possesses tenacity to commitments and responsibilities.
8. Knowledgeable in RM, PTW, BBSO, Leading & Lagging Indicators, Method Statements, Inspection Checklists, NCRs, CARs and Root Cause Analysis.

Responsibilities

· Manage and oversee the daily operations of the restaurant, including scheduling, inventory management, and financial reporting.

· Oversee inventory and ensure that all supplies and ingredients are well-stocked and stored properly.

· Work closely with the Restaurant Manager to develop and implement strategies to achieve sales targets and profitability goals.

· Coordinate with the kitchen team to ensure efficient food preparation and delivery, and ensure that menu items are of consistent quality.

· Act as a liaison between the service crew, kitchen team, and management to ensure effective communication and collaboration.

· Handle customer complaints and ensure that they are resolved promptly and effectively.

· Keep track of sales and revenue and report to upper management on a regular basis.

· Develop and implement new policies and procedure with Restaurant Manager to improve the efficiency and profitability of the restaurant.

· Ensure compliance with company policies and standard operating procedures, as well as relevant food and safety regulations.

· To work closely and cultivate strong teamwork with all colleagues and ensure smooth operations

· Any other ad-hoc duties and responsibilities as assigned

• Gaming/IT/Tech MNC
• Chinese MNC expanding overseas
• Able to work independently

Responsibilities:

1. Manage bank and cash-related activities, including reconciling accounts, overseeing daily receipts and payments.
2. Review and process staff reimbursements, local payments, ensuring compliance with company policies and government regulations.
3. Execute daily accounting processes and reconcile intercompany transactions, ensuring accuracy and effective internal controls.
4. Generate financial management reports, conduct data analysis, and oversee financial budget management and planning.
5. Prepare financial reports and collaborate with audit processes.
6. Demonstrate proficiency in tax knowledge, coordinating with tax service agencies.
7. Independently oversee financial operations for the company in Singapore.

Requirements:

1. Bachelor Degree in finance or accounting or related major, CA/CPA/ISCA is preferred;
2. Minimum 3 years accounting related experience
3. Financial experience in gaming/internet service industry is preferred;
4. Self-initiative, communication skill, improvisation skills, capability for teamwork.

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. The University counts associate faculty among its key assets towards realizing its vision and purpose.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

Associates Management (AM), a unit under Office of the Registrar, manages the appointments and onboarding of SUSS associate faculty. We also handle associated operational matters as well as facilitate engagement events. We believe that a motivated and engaged pool of associate faculty is crucial to our success.

You will be part of a team dedicated to providing proficient and professional management of operational matters and with particular attention to the aspects of engagement, relations, and people strategy.

Reports to a Senior Manager of Associates Management. Works closely with the team so that selected team members could be released at certain periods to work on the design and development of a new and robust IT system for Associates Management.

What You Will Be Doing

• Oversee the end-to-end management process of associate faculty (AF), including onboarding, deployment, contracts issuance, processing of fees payments and proper maintenance of SUSS AF records.
• Coordinate team-based responses to queries from AF and internal stakeholders professionally.
• Offer guidance to AF and internal stakeholders on matters concerning policies, procedures, conduct, contract, and payment on a timely basis.
• Seize opportunities to enhance workflows, procedures, and systems towards enabling effective and efficient management of AF.
• Generate AF-related reports or statistics and give attention to ensure services and deliverables are in compliance with relevant statutory requirements as well as meeting the audit requirements.
• Prepare and support scheduled audits conducted by both internal and external exercises.
• Communicate all relevant updates and organisational changes to key stakeholders, including AF community, in a proactive and timely fashion.
• Attend to any other ad-hoc duties assigned by Management or Department.

Job Requirements

• Bachelor’s Degree with minimally 5-8 years of relevant working experience.
• Experience in the education sector or HR, and/or Finance-related work is an added advantage.
• Excellent communication, inter-personal and presentation abilities.
• Meticulous with strong problem solving, analytical and critical thinking, and organisation and planning skills.
• Sharp learning aptitude, self-driven, and enjoys teamwork.
• Adaptive to changes and able to work well and multi-task in a fast-paced environment to deliver and meet various timelines.
• Proficient in MS office applications and data analytics.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Purpose

The Lee Kuan Yew School of Public Policy is looking for an Assistant Manager for the Thought Leadership and Strategic Communications team. The incumbent's scope of work will support content development to enhance brand awareness and stakeholder engagements as well as manage media and related engagements for the School. Including, experience in leveraging analytics to strengthen brand, and managing turnkey project budgets for tracking and reporting.

Job Description

- Build and support the website content initiatives and strategies to drive traffic, engagement and leads of digital hubs within the School’s thought leadership platform (http://global-is-asian.nus.edu.sg/) and supporting social media channels
- Identify content that supports the School's positioning and Thought Leadership, and manage the content calendar to ensure regularity of deliverables
- Conceptualise visual assets to further enhance thought leadership content build
- Handle queries from the media and build media engagements for the School’s reputation and public awareness initiatives
- Coordinate across functional teams and faculty to collaboratively deliver an effective content branding strategy on website content build and editorial plan
- Develop and maintain editorial governance in key messaging that is consistent with the School’s mission and vision through web content and media engagements
- Manage third-party partnerships and content collaboration that supports the content build online in various formats (articles, videos, infographics, podcasts)
- Track and analyse analytics in website and social media channels to identify opportunities and enhance performance in content branding strategy
- Manage project budget against overall content efforts to demonstrate effective allocation and further amplification strategies for thought leadership.

Qualifications

- Possess a Bachelor Degree or higher in Mass Communication, Media studies, Business Administration, Marketing, or Economics (or equivalent).
- Possess over 6 years of relevant working experience, preferably in managing website content, media and editorial work, and/or public relations
- Possess an editorial mindset and production skills to create content across a diverse range of topics relevant to the School and to the School's target audience; in varying formats (podcast, video, infographics)
- Team player and innovative thinker, a self-starter with problem-solving skills; committed to building key relationships across stakeholders to positively influence business results through digital channels
- Possess a strong analytical mindset to identify new opportunities and drive growth of content platforms
- Possess good interpersonal skills; strong written/editorial and verbal/presentation skills
- Possess strong project management skills; able to manage digital content agencies and internal stakeholders at all levels in a complex and dynamic environment to drive projects

Responsibilites

• Define and implement team objectives aligning with the corporate procurement strategy.
• Monitor on-time delivery to customers and supplier performance metrics, including OTD, Lead Time, Cost, RTV, and Supplier Capacity.
• Expedite materials and manage escalations with suppliers.
• Perform opportunity analysis to identify and execute projects that deliver efficiency gains, cost savings, and inventory reductions.
• Collaborate in New Product releases by managing purchasing, item and quote master settings, and expediting materials.
• Emphasize root cause understanding and continuous improvement.

Requirements

• About 5 years of relevant experience
• Experience with leadership role
• Strong understanding of CM environment

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Position Objective

The HRIS Project Manager will report directly to the HR Director, Asia and will be responsible for overseeing the successful planning, execution, and completion of ATS (Applicant Tracking System) system rollout within the framework of the overall HRIS project.

Key Responsibilities

• Participate in the development of Asia school implementation plans, including the setting of deadlines, responsibilities and deliverables.
• Assist in the identification and assessment of issues and change requests with regards to the system and the roll out approach.
• Exercise overall day-to-day control of regional project participants, balancing the needs for project success with the skills and capabilities of the staff.
• Identification and management of any data cleansing exercise arising as part of the rollout.
• Conduct regular project meetings, provide updates to senior leadership, and maintain transparent communication on project status, risks and challenges.
• Seek Operations Board (Asia)'s approval at key stages - Ideation, Planning, Delivery, Transition, Realization.
• Develop and maintain an effective planning process, for the creation of a local, integrated project schedule that encompasses all aspects of the regional deployment.
• Where necessary, to identify and document local HR processes and interfaces with other departments to support any additional configuration requirements to meet local legislations.
• Identify and escalate new risks to the project, communicate them early to the project team, and manage assigned local risks.
• Make timely, effective decisions at the local level and communicating those decisions both up and down the project structure, while approaching needed decisions in a logical and thoughtful manner and weighing conflicting information.
• Work with the global project team and Cornerstone technical team for deployment.
• Create change plans for managing the local cultural change of shifting from existing methods to a new, centralized solution.
• Ensure compliance with relevant HR regulations, standards and best practices throughout the project lifecycle.
• Any other duty as assigned by the Global HR System business lead and HRD, Asia

Position Requirements

• Extremely organized with excellent time management skills
• Collaborative communicator across functions / departments to foster strong relationships
• Strong Team Player
• Strong critical thinking, problem solving and troubleshooting skills
• Experience in managing and influencing multiple stakeholders across many geographies and cultures
• Reliable and flexible, with ability to multi-task and meet deadlines
• Experience as an HR Recruiter or similar role
• Familiarity with Applicant Tracking Systems and resume databases
• In-depth knowledge of HR regulations and best practices in Asia including Vietnam, Thailand and Hong Kong

Qualifications

Education and Skills:

• A bachelor's degree in HR or IT or related field preferred
• At least 2 years’ experience in end-to-end recruitment
• Experience in HRIS implementation or Project Management is required
• Working experience of Cornerstone is an advantage
• Able to work independently in a dynamic, multi-country environment and
• Amiable, with good interpersonal skills and cultural sensitivity
• Fluency in English is essential

Contacts

• Internal
  • HRD, Asia and Asst HR Manager, Asia
  • Regional IT team
  • Global technical team
  • Asia country HR teams
• External
  • Cornerstone and their delivery partners

Working Conditions

• Generally based at the Cognita Regional office in Singapore with travel to the project locations if necessary.
• May need to work outside office hours, for calls / meetings with UK team

Terms of Employment

• Contract Duration: 1 year
• Working Hours: 9:00 am – 6:00 pm, Monday to Friday
• Annual Leave: 15 days
• Medical Benefits: Local medical insurance provided, if the applicant is not currently covered
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Safeguarding

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom s/he is responsible, or with whom s/he comes into contact will be to adhere to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, s/he must report any concerns to the School’s Designated Safeguarding Lead or to the Head of School or indeed to the Regional CEO or Safeguarding Manager - Asia so that a referral can be made accordingly to the statutory services.

Responsibilities:

• Will be fully responsible to structure the acquisition and coordinate the actions of all other Procurement organizations and actors for the relevant bids and projects
• Will commit the Procurement Function, promote category strategies
• Must be involved upstream in the solution definition to ensure solutions fit with the Bids & Projects and customer needs and drive competitiveness
• Will be responsible to reach the objectives of the Procurement function for the offers and the projects (Total Cost of Ownership, Cash, goods & service availability and quality).
• Will drive and follow through activities related to competitiveness related to procurement and support design to cost approach, challenge Make team buy strategy.

In Bid Phase:

• Represent procurement as part of Bid team in BKO, Estimate review, CCR, and all gates per the Bid Plan
• Analyze the customer’s needs and context and then setting out the expectation to Category Team
• Carrying out the overall assessment of the purchasing R&Os
• To collapse and to optimize acquisition needs to meet the objective of each bid
• To assess the viability, defines strategy, consolidates from all Category team through Acquisition Management Plan (AMP)
• Deliverables of AMP and Procurement strategy through Procurement summary sheet and Procurement Executive summary according to Bid Plan
• Upon award at Bid Gate 3, to handover to Project APM if any. This includes introduction of the project content and transferring of all relevant up-to-date Bid purchasing information.
• Lead and Participate lessons learnt sessions on Acquisition matters if required for experience to gain and improve PSS effectiveness/competitiveness and evolution over the course of the bid phase.

In Project Phase

• Oversee the subcontracts, act as the interface between Procurement and Project on all acquisition matters.
• Formulate and prepare the AMP to incorporate all the latest changes.
• Lead and coordinate all acquisition activities associated on make, team or buy.
• Monitor subcontractors’ progress
• Work closely with Category team in the securing the material to ensure that project milestones are maintained.
• Manage risk, track and analyze budget gap to ensure that all products/services acquisition are within budget/EAC.
• Make timely and routine escalation to management as appropriately on acquisition irregularity (justify and highlight cost/schedule impact due to scope creep).
• Develop mitigation plan to address any impact due to these gaps.
• Lead all acquisition cost reduction initiatives, execution of these plans and track its result on a routine basis.

Requirements:

• University Degree in Business Administration, Engineering, IT or related
• Fluent in English
• Experience in project nature environment, preferably in low volume, high mix environment
• Good knowledge in Tactical and strategic supplier management
• Project Management / PMO experiences.
• Familiar in Information and Communication Technology (ICT), Security and Cyber related topics and experience in managing installation companies would be an added advantage.
• Familiar and experience with Power BI and other Microsoft office.
• Knowledge of SAPbyDesign will be beneficial.

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe.

We arerecruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

Responsibilities:

• To act as technical regulatory expert within the Regulatory team
• To lead and execute projects with clients, external partners and internal stakeholders
• To deliver, coordinate and/or review technical reports, presentations and other client’s deliverables
• To detail regulatory outcomes of the above assessments during teleconference or in face-to-face meetings
• To identify internal areas of improvement and propose best practices to the team

Profile Required:

• Relevant degree in Pharma, Life Sciences or equivalent
• Min. 8 years experience related to responsibilities including regulatory compliance, labelling, claims, advertising, registration processes, import/export requirements, contaminants/microbiological/pesticides aspects
• Experience with decentralized clinical trials would be a plus
• Detailed oriented and able to handle regulatory information and submissions with high degree of accuracy
• Ability to create effective and lean powerpoints
• Skilled in human interactions within multicultural teams, including ability to challenge other experts when deemed justified
• Has experienced managing APAC, Europe, US or LATAM projects
• Good track record on Project Management
• Enjoy working for innovative companies in challenging and demanding environment
• Ability to plan multiple priorities concurrently
• Able to interact efficiently with senior audiences
• Organized, analytical and result-oriented individual who enjoys a fast-paced entrepreneurial environment
• Industry experience would be astrong plus

Others:

• Ability to embrace and engage in digital and AI strategy

NEON, formerly Cityneon, is a global leader in creating and producing immersive experiences. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring-themed art experiences inspired by DC and the Wizarding World, slated to launch in 2023. The Company also partners with the governments of Peru and Egypt for their original artifact IP experiences, Machu Picchu and the Golden Empires of Peru and Ramses the Great and the Gold of the Pharaohs, respectively, plus authentic artifact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, Victoria the T. Rex and Auschwitz. Not long ago. Not far away. These partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 60 cities to date globally.

For more information, please visit www.neonglobal.com.

Job Functions & Principal Duties

• Facilitates communication between Production, Operations and Creative during the development and implementation of all assigned projects
• Responsible for installation and maintenance of Show Control systems.
• Maintains project liaison status to communicate scheduling of timelines, guest impact, site visits, and additional department project involvement
• Manages the Production teams and vendors in the upgrade of existing shows and attractions
• Manages new installations and renovations of entertainment related scenic or technological elements in exhibitions, shows and attractions
• Develops install, implementation, and strike schedules for combined in-house and contracted services with deadline accountability
• Maintains a flow of purchasing by monitoring issuances of purchase orders, collection of vendor clearance paperwork and proper invoicing
• Provides a high level of professional expertise in the areas of technical stagecraft, theatrical rigging, special effects, lighting, scenery, props, and technical design
• Collaborates with the Creative Department during the creation, design and installation of shows and events
• Ensures that our operation is compliant with corporate safety industry standards as well as federal, state and or local statutes related to safety and the environment
• Assists with scope development, budget creation, bid process, vendor selection, equipment purchase, and installation supervision
• Designs review of lighting, audio, video, special effects, safety rigging and show control systems
• Supervises labor hours for specific work units from 20 to 80 hours per week based on project needs
• Supervises and maintains cleanliness and safety standards of all equipment and infrastructure as it relates to the project install
• Occasionally assists other locations / areas throughout the world as needed and performs other duties as assigned
• Enthusiastically represents VHE by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job

Required Skills. Knowledge, Education and Training:

• Must have a minimum of two years experience supervising the following live event productions: technical theater operations, concert, and festival and/or event production
• Must have a minimum of two years experience supervising live, technical theater operations
• Show Control Operations and Maintenance
• Must have thorough knowledge of technical theater including rigging, theater safety, audio, lighting, video and digital media, special effects, theatrical scenery and all other elements of stagecraft.
• Must possess excellent written and oral communication skills
• Must have computer skills including MS Word, Excel
• Must be able to occasionally lift/move greater than 25 pounds (but less than 50) unassisted
• Must be able to handle multiple tasks and work on several projects simultaneously in a fast-paced work environment
• Must have strong leadership abilities and skills in planning, organization, implementation and follow through
• Four year college degree in Theater or related discipline preferred
• AutoCAD drafting experience preferred

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Assisting the Customer Success Manager, working closely with stakeholders, project managers, and team members to ensure the successful planning, execution, and delivery of projects. You will develop and execute plans to enable staff to fully leverage Microsoft 365 packages in order to improve their personal productivity and team collaborations. You will also contribute to the successful execution and delivery of projects by effectively planning, coordinating, and managing all project-related activities. Driving project success, manage risks, and ensure stakeholder satisfaction throughout the project lifecycle.

Responsibilities

• To improve staff personal productivity and team collaborations within the organization, this role encompasses various aspects, including training, support, optimization, security, usage monitoring, collaboration facilitation, integration, and continuous learning.
• Oversee and manage various IT projects within the organisation for enterprise applications and corporate desktop services.
• Plan and conduct training sessions, workshops, and presentations to educate staff on the features, functionalities, and best practices of Microsoft 365 packages. This includes creating training materials, organizing training sessions, and providing ongoing support and guidance.
• Monitor and evaluate usage: Track and analyze staff usage and adoption of Microsoft 365 packages. Generate reports and insights on usage patterns, trends, and areas for improvement. Collaborate with relevant stakeholders to address any gaps and promote continuous learning and development.
• Develop and maintain comprehensive project plans, including defining project scope, objectives, deliverables, and resource requirements. Create detailed project schedules, milestones, and task dependencies.
• Facilitate communication and collaboration among cross-functional teams, stakeholders, and project members. Ensure effective information flow, timely decision-making, and issue resolution throughout the project lifecycle.
• Identify potential risks or issues and implement mitigation strategies.
• Ensure comprehensive documentation of project activities including project plans, progress reports, change requests, decisions, and outcomes.
• Prepare progress reports to stakeholders & MT, highlighting key achievements, risks, and issues.
• Facilitate project closure, including conducting post-project reviews, capturing lessons learned, and identifying opportunities for future improvement.

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience) with 3 to 5 years of working experience
• Proficiency in Microsoft 365 packages, project management methodologies (e.g., Agile, Waterfall) and tools (e.g., Microsoft Project, JIRA). Professional certifications in project management (e.g., PMP, PRINCE2) are highly desirable
• Excellent organizational and time management skills, with the ability to handle multiple projects simultaneously.
• Knowledge of industry-specific software and tools related to desktop operations is a plus
• Strong analytical, organizational skills and problem-solving abilities and a keen attention to detail to identify and resolve project issues
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels
• Ability to work independently and as part of a team in a fast-paced, deadline-driven environment

Job Scopes:

1. Experienced in Interior Fit-Out / A&A works,
2. Lead and resolve all conflict, manage project documentation, planning, coordinate with sub-contractors,

vendors and liaise with client.
3. Ensure projects deliver on time and with best quality.
4. Understanding of Project Management Procedures and Documentation.
5. Reporting of job progress to management weekly.
6. Cost conscious in management of all activities to increase profitability
7. Attend all project meetings and discussion.

Responsibilities:

1. Assist the Project team in all aspect of project management such as project progress, monitoring, site

supervision, checking of materials and workmanship, control of general workers
2. To carry out coordination and liaisons with all relevant parties.
3. Support Project director to ensure projects are completed on time, within budget, meet all safety standards

and are of highest quality.
4. Responsible for monitoring the daily process and progress at the project site
5. Conduct project site inspection.

Requirements:

1. Related qualification in Interior architecture and decoration3 years of relevant working experience in interior

design fit-out work.
2. Safety Supervisor Certificate or relevant certificate.
3. Good knowledge of Microsoft office skills.
4. Able to work under pressure and meet tight deadline.
5. Possess effective organizational and follow-up skills with emphasis on attention to details.
6. Excellent project & people management skills.
7. Excellent presentation, management and leadership skills.

The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience.

Job Responsibilities

• Plays the main role of managing the business’s day-to-day consumer relations protocols and CRM segmentation.
• Advance the CRM strategy of the Group via managing internal and external stakeholders. This will include internal strategic coordination with Marketing, Customer Service and E-Commerce teams, as well as management of vendors
• Driving CRM initiatives and overseeing execution of CRM Campaigns
• Structures CRM activities with a view of maximizing KPI improvement, ROI, and business impact.
• Oversees and coordinates the implementation of new CRM tools
• Develop, evaluate, and redesign members’ loyalty program to enhance retention rate
• Working with IT and CRM vendor to manage CRM system and data warehousing
• Lead an efficient and structured processes to maintain a high level data hygiene within the CRM database and communications infrastructure
• Performs consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities.
• Define and manage the overall group’s data management strategy

Job Requirements

• The position of CRM Manager demands extensive cross-functional collaboration, good communication skills, excellent project managerial skills, creative skills, and a process-focused aptitude that will enable the CRM Manager to effectively execute multiple responsibilities and deliverables.
• At least 5 - 8 years of relevant experience in CRM marketing or management in a fast-paced and highly competitive setting
• Experience in the usage and implementation of CRM tools is a must
• Demonstrated a substantial knowledge in CRM segmentation, campaign management, direct marketing, offer management, data mining, interactive marketing, database marketing, and email marketing.
• Knowledge of Salesforce CRM and Marketing Cloud will be a bonus
• A critical and analytical thinker who is able to work well under pressure with minimal supervision
• Good time management skills and the ability in managing multiple priorities are critical
• Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms
• Team player with positive learning attitude
• Pleasant disposition with excellent interpersonal skills

• Position: Account Manager – Conferences(CAREER ADVANCEMENT/GOOD COMPANY/GOOD BOSS/GOOD WORKING ENVIRONMENT)
• Location: 1 min walk from Bras Basah MRT station
• Working Hours: Mondays to Fridays | 9am to 6pm
• Salary (commensurate with experience): Up to $6000 + Performance Bonus + Travel Allowance + 14 Days Annual Leave + Medical Benefits and Annual Check-up + Online Learning Portal for self-development + WFH Opportunities
• Duration: 1 Year Contract (RENEWABLE/CONVERTIBLE TO PERMANENT)
• Industry: Digital Media Marketing
• Career Advancement: YES

Responsibilities:

• Overseeing the acquisition and management of key accounts in the Asia Pacific
• region.
• The manager will receive assistance from specialists across various functions to deliver comprehensive services aimed at ensuring the success of scientific conferences and events.

Requirements:

• Tertiary education in hospitality, marketing, or related fields.
• Minimum 3-5 years of experience in a creative agency or hospitality sales, with a
• preference for prior involvement with clients in the medical industry.
• The capacity to handle and supervise the creation of proposals and budgets for
• pitches and requests for proposals (RFPs) from clients, requiring an understanding of event/project budgets and operations across various event types.

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe. We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title: Program Manager / Scrum Master

As a Program Manager / Scrum Master, you will play a pivotal role in planning, executing, and delivering complex projects within our organization. You will work closely with cross-functional teams, fostering a collaborative environment that encourages agility and innovation.

Key Responsibilities:

Project Planning and Execution:

• Develop and maintain comprehensive project plans, ensuring alignment with organizational goals and objectives.
• Lead and coordinate project teams, ensuring successful execution of project deliverables.
• Implement and optimize Scrum methodologies to enhance project efficiency and team collaboration.

Scrum Mastery:

• Serve as a Scrum Master for Agile projects, facilitating Scrum ceremonies and ensuring adherence to Agile principles.
• Coach and mentor teams on Scrum practices, fostering a culture of continuous improvement.
• Work closely with product owners and stakeholders to prioritize and groom the product backlog.

Risk Management:

• Identify potential risks and issues, developing mitigation strategies to ensure project success.
• Proactively address challenges and obstacles that may impact project timelines or deliverables.
• Stakeholder Communication:
• Communicate project progress, risks, and key decisions to stakeholders at all levels.
• Foster transparent and open communication within the team and with external partners.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure the delivery of high-quality products.
• Collaborate with QA teams to define and execute test strategies.

Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or any other relevant discipline
• 5 to 7 years of experience in program or project management.
• Proven experience as a Scrum Master in Agile environments.
• Strong understanding of Scrum, Kanban, and other Agile frameworks.
• Strong knowledge in managing project management tools such as Jira.
• Excellent communication and interpersonal skills.
• Must possess a Project Management Professional (PMP) or Certified Scrum Master (CSM) certification

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Program Manager / Scrum Master, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

ob Description

• Managing stakeholders, and proposing improvement and solutions to QA-related issues
• Set KPI and direction for the QA team, and lead the team by guiding and coaching
• Implement and ensuring all quality and food safety control processes are in compliance to company’s standard, ISO and local statutory requirement.
• Conduct in house food safety training to production/operation staffs.
• Manage customer complaints by investigating and performing trouble-shooting
• Drive process improvement program to ensure high standard of food safety and quality
• Provide technical advice to support other department when necessary
• Perform QA audit at central kitchen and outlets, and prepare QA reports.
• Monitoring product integrity and conduct product testing for new and regular products
• To support in supplier management program (audit and ingredient approval)
• Manage external inspection and liaise with regulatory agencies
• Perform ad-hoc duties as assigned by management

Requirement

• Diploma / Degree in Food Science / Food Technology or other Science or related disciplines
• Minimum 5 years work experience in QAQC related field in food industry, preferably from food manufacturing/food service/food retail
• Familiar with food regulatory/retail hygiene requirement is an added advantage
• Good knowledge in GMP/HACCP/ GFSI / HALAL, ISO 22000 and Food Safety is preferable
• Familiarity / experience in internal auditing and microbiological testing method is preferred
• Candidates with experience leading team preferred

Responsibilities:

• Manage the strategic relationship with key accounts with a long-term perspective as well as grow, develop and expand the market share.
• Lead the sales team by setting individual sales targets and develop achievable action plans.
• Establish sales objectives by forecasting and developing annual sales quota
• Projecting expected sales volume for existing and new products
• Implements sales programmes by developing growth strategies and action plan
• Maintains sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicator and competitors
• Identifying and mapping business strengths and customer needs with increasing client base
• Managing and retaining relationships with customers
• Perform market research to understand the various targeted industries
• Work closely with products and operations team on pricing and space sourcing with carriers & airlines
• Supervise and provide guidance to the sales team by encouraging and leading the team to meet the sales targets
• Align with regional commercial team on targeted market and directions

Requirements:

• At least 5 years’ experience within a similar position in the logistics and freight forwarding industry is preferred
• Proven experience or track records of past secured accounts and positive sales performance
• Proficient & advance in MS Office such as PowerPoint, Excel, Words etc

1. Role Description

This position is to oversee and coordinate various aspects of advertising campaigns and strategies. Promoting the brand, products, or services of the company and drive customer engagement and sales as well as ensuring that advertising materials align with the brand identity, convey the desired message, and meet quality standards.

2. Specific Responsibilities

Individual to be involved in:

Collaborate with the marketing team to create effective advertising strategies.

Identify appropriate media outlets and negotiate advertising placements.

Conduct market research and analysis to understand consumer behavior, industry trends, and competitor activities.

Build and maintain relationships with clients, ensuring clear communication and understanding of their advertising objectives.

Oversee the development of compelling and persuasive advertising copy and content.

3. Competencies

Ability to think creatively and develop innovative advertising concepts and ideas.

Excellent verbal and written communication skills to effectively convey ideas and present campaign proposals to clients.

Ability to handle multiple projects simultaneously, meet deadlines, and manage resources efficiently.

Familiarity with digital marketing platforms, social media advertising, and online analytics tools.

Responsibilities

• Channel Establish and maintain professional relationship with key personnel in assigned partner accounts;
• Responsible for meeting assigned revenue and GP target in assigned partner accounts;
• Proactively plan joint event with assigned partner accounts to develop new sales and/or new logos;
• Manage opportunities and forecast;
• Manages potential channel conflict; and
• Drives adoption of company programs

Requirements

• Diploma/Degree in Information Technology or equivalent
• Min 3 years channel sales experience in related area.
• Possesses good communication skill and experience in selling with partners and enterprise customers.
• Experience in managing sales pipelines.
• Passionate, proactive, versatile, and self-motivated individual.
• Ability to work as a team.

• Position: Finance Manager (SGX/Consolidation- SAP/ERP)
• Location: Tuas Crescent - Company transport provided (Pick up point at Jurong East and Marsiling MRT)
• Working hours: 5 days, Monday to Friday (8.30am- 5.15pm)
• Salary (commensurate on experience): Up to $7500+ Bonus
• Duration: Permanent
• Industry: Wholesale of diesel-powered generators

Main Responsibilities:

• Co-ordinate and liaise with respective subsidiaries regarding group conso matters.
• Ensure subsidiaries’ conso package submit for conso on timely basis.
• Prepare month-end, quarter-end, year-end closing and consolidation financial statements of the Group in accordance with IFRS and Group requirements.
• Prepare statement of group cash flow, necessary supporting schedules and announcement on quarter-end and year-end closing for SGX announcement.
• Ensure closing of group consolidation are on timely basis and information furnished are accurate and in concise manner.
• Board file preparation on quarterly basis.
• Assist in preparation of annual report, annual general meeting (AGM) and extraordinary general meeting (EGM).
• Assist in preparation of Sustainability Report and simplifying monthly conso package.
• Prepare consolidation of group annual budget and forecast.
• Assist in co-ordinate and liaise with external auditors for all group matters and issues.
• To ensure compliance with relevant statutory requirement and standards (Financial Reporting Standards and Tax Act).
• Assist in development and implementation of standard operating procedures.
• Manage a local subsidiary and its affiliates, encompassing the subsequent areas:
• Review payment vouchers and staff claim.
• Review financial reports and ensure compliance with overall group’s reporting and prescribed standards.
• Monitor and analyse monthly operating results against budgeted financial reports.
• Monthly preparation of board pack materials and conduct of the monthly board meetings.
• Review GST reports for monthly or quarterly filing to IRAS.
• Oversee yearly stock take exercise.
• Review year-end closing and audit schedules and daily cash flow.
• Coordinate and liaise on the yearly financial budget and forecast.
• Perform a detailed GPM analysis on a project basis.
• Any ad-hoc matters as assigned.

Requirement

• Need travelling to oversea subsididiaries
• Degree in Accountancy or ACCA or its equivalent.
• Conversant in Singapore Financial Reporting Standards and or International Financial Reporting Standards and group consolidation.
• Knowledge of SAP ERP System will be an added advantage.
• Minimum 5 to 8 years of related working experience.
• Experience in Group Consolidation under Listed Company is preferred.
• Familiar in analysis of group results and SGX reporting.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for a ministry building
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Coordinate and liaise with external agencies on new initiatives and major repairs and maintenance works
• Prepare tender documents and specifications
• Plan, coordinate and execute rectification works
• Responsible for project costing and control
• Plan training requirement for staff needs for skills improvement
• Ensure staff are skillful and ability to handle repair and maintenance work
• Prepare daily, weekly and monthly reports for submission to client
• Study, propose and implement feasible improvement works
• Prepare and responsible for annual budget submission
• Prepare and responsible for audit report
• Prepare assessment report for contractors' performance
• Prepare and certify contractors' payment
• Ensure staff and contractors follow the House Rules
• Provide feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved
• Conduct regular inspection of all systems to ensure that all maintenance programs are implemented effectively in strict compliance with instructions and guidelines
• Ensure all works carried out safely and / or in accordance with safety procedures
• Any other tasks, as and when required by Senior Manager

Requirements:

• Diploma / Bachelor's degree in Mechanical/Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors