We are seeking an experienced IT Operations Manager with well managed services to oversee and manage our end-user computing environment. The ideal candidate will ensure the smooth operation of IT services supporting the end-user needs and drive continuous improvement to meet customer IT experience.

Workplace operation and delivery, which include in managing resources, assets, and professional services

• Experience in managing multiple workplace projects ranging from 3000 to 9000 end user environment
• Provide solution and improve operation process for workplace managed service project
• Possess the workplace operation know-how to operate onsite, service desk and understand the deliverables
• Responsible for SLA and service management
• Manage and coordinate urgent and complicated support issues. Act as the escalation point for all requests and incidents
• Determine the root cause and ensure proper communication to customers and incident report
• Drive ticket deep dive on issues and develop strategies for improvement
• Well versed in Asset management framework with experience in managing large volume of endpoint devices
• Manage weekly and monthly meetings with the team
• Conduct monthly reporting to customer and Fujitsu stakeholders
• Continuous service improvement with 5% YoY on cost optimization

Key Responsibilities:

• Asset Management: Oversee the tracking and management of IT assets, ensuring accurate inventory and lifecycle management.
• Automation experience: Identify opportunities for automation to improve efficiency to reduce manual repetitive tasks within workplace operations.
• Financial Management: Expect to manage cost centre and accounts operational costs. Driving new businesses revenue and margin during pre-sale stage.
• Vendor Management: Coordinate with external vendors for resource management and support of IT services.
• Compliance: Ensure compliance with IT policies, procedures, and regulatory requirements.
• Training and Development: Plan training and development opportunities for internal IT support team to enhance their skills and knowledge.
• ITIL Practices: Implement and adhere to ITIL best practices for IT service management, ensuring consistent and efficient service delivery.

Qualifications:

• Education: Bachelor’s degree in information technology, Computer Science, or a related field.
• Experience: Minimum of 10 years of experience in IT operations, with at least 5 years in a managerial role. Critical thinking management
• Technical Skills: Proficiency in managing end-user computing environments, including hardware, software, and network systems.
• Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a team.
• Problem-Solving: Excellent problem-solving skills and the ability to troubleshoot complex IT issues.
• Communication: Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Certifications: Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified: Microsoft 365 and Power BI are a plus.

Preferred Skills:

• Experience with asset management framework and practices.
• Knowledge of automation tools and techniques.

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA’s global network of ports, logistics and supply chain solutions. Alongside, we can move the world!

• Develop Your Potential: We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
• Diverse, Equal Opportunity: We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
• Competitive Compensation & Benefits: We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

Job Description

As a GFS Manager, you will perform business and IT support of the financial and procurement processes and work out enhancements in line with the business requirements and within the globally defined template. You will also participate in the planning, end-user collaboration, enhancement, maintenance and support for PSA Group of companies worldwide.

Roles and Responsibilities

• Play a significant role in connecting and bridging between the business and global IT for Oracle Fusion Cloud
• Perform analysis on the business enhancements and propose solutions within the given global template
• Perform and/ or supervise changes to the system in accordance to the proposed solution
• Apply knowledge of Oracle Fusion Cloud and related technologies (such as Oracle Integration Cloud) to develop innovative improvement solutions and processes, recommend and implement these improvements through effective stakeholders’ management and communications
• Conduct the following:

1. Test the developed/ configured solutions technically
2. Support business-users in their daily business
3. Provide 2nd/ 3rd level support to key-users in case of issues and liaise with the experts (internal, external) to get these issues sorted out

• Act as project manager for internal Oracle Fusion Cloud rollout projects as part of PSA Franchise value cascade

Skills, Knowledge & Competencies

Professional background

• Good working knowledge of Oracle Integration Cloud (OIC) Services, with at least 3 years of experience
• Experience in Financials, Sourcing and Procurement modules for functional will be an advantage
• 2+ years’ lead and coaching role in Oracle Fusion Integration projects
• Experienced in supporting Oracle Fusion Integration regionally or globally

Technical skills

• Strong knowledge of OIC, SFTP, ATP database, Web/REST services, proficient to develop and review OIC Integrations using webservices/REST Services, building custom UI screens and workflow approvals using VBCS and WCS
• Strong knowledge on SQL, BI Publisher, OTBI, Workflow and proficient to build custom Oracle BI
• Reports, OTBI reports and SmartView

1. Good supporting skills in the functional business areas
2. High-level appreciation of end-to-end application support
3. Familiar with Service Level Agreement (SLA) and contractual matter
4. Have knowledge in accounting, financial and procurement functional processes

Business skills

• Excellent verbal, presentation and written communication to communicate effectively with the users and their managers; as well as the vendors, system analysts, and system engineers supporting you
• Understanding and applying change management
• Good analysis skills to understand the business requirements, to design the solution, to develop the changes in the system to fulfill the users’ requirements
• Good vendor contract management skill to manage a group of contract programmers for technical work
• Ability to work creatively and analytically in a problem-solving environment with budgets and schedules
• Able and willing to travel globally

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

AI Singapore (AISG) is a national AI programme launched by the National Research Foundation (NRF) to anchor deep national capabilities in Artificial Intelligence (AI).

The programme office is hosted by the National University of Singapore (NUS) and brings together all Singapore-based research institutions and the vibrant ecosystem of AI start-ups and companies developing AI products to perform use-inspired research, grow the knowledge, create the tools, and develop the talent to power Singapore’s AI efforts.

AI Singapore is sourcing for an individual to join us as a HR and Facilities administrator. The individual will assist the Head of Finance and Admin in the management of personnel and facility related matters. As a HR and Facilities representative, you would need to be able to coordinate and communicate with all levels of staff to ensure delivery of HR initiatives and activities. Facility duties include activities with regards to the management of office renovation, furniture, and equipment and to ensure a high quality, comfortable, safe and an efficient working environment for all staff.

Human Resource
• Manpower Resource Planning / Reporting and Management of Headcount
• Drafting of Job Descriptions and coordination of the advertisement
• Management of AISG Careers Webpage
• Recruitment, On-boarding and orientation of Staff / Intern / Trainees
• Payroll / Stipend administration
• Management of Staff Secondment matters
• Performance Management inclusive of management reporting
• Leave and Benefit Management
• Coordination of University level Training and Development for staff
• Organisation and execution of Staff Welfare Activities

Facility Management
• Keeping track of Allocation and Loan of equipment
• Budget planning, coordination and overseeing the execution of minor renovations
• Space Planning
• Security Management
• Equipment Disposal management

Others
• Writing of recommendation reports
• To handle any other ad hoc assignments as required by supervisor

Qualifications

• Bachelor’s Degree or equivalent practical experience.
• Able to multitask
• Strong verbal and written communication skills.
• Strong interpersonal and leadership skills, effective in fostering teamwork

About Us:

· CRN Magazine Fast50 Ranking 2017-2019

· Asia Pacific & Japan ServiceNow Elite Partner of the Year 2020 - 2022

· WFH & Office Flexible Arrangement

We are an Australian-born company with over 480 dedicated staff across Australia, India, Singapore, Hong Kong, and the Philippines. A multi-award-winning business, we’re proud to have been recognised as the Asia Pacific & Japan ServiceNow Elite partner of the year in 2019, 2020 and 2021. Our success comes from our people-first culture. That means we value trust-based and caring leadership, a supportive learning environment, continuous innovation, and giving you opportunities to do things you’ve never done before.

Our focus is enterprise service management, and we have deep knowledge of and experience in digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, and Integrated Risk Management. We also have Innovation and Organisational Change Management practices that are intrinsic to everything we do.

Role Summary:

You will be predominantly responsible for leading Enterprise Technology Program and managing large-scale deployments of ServiceNow solutions programs. You will be self-motivated and passionate about client success, delivering exceptional customer outcomes, and building high-performing cohesive teams across multiple vendors and customer stakeholders.

You will have a flair for forming long-lasting, trusted relationships with executive-level stakeholders, gaining their endorsement for high-quality delivery, acting as the primary customer contact for services, handling issues, and escalating as appropriate.

Main Responsibilities:

• Accountable for the management of overall engagement, including scheduling, resourcing, scope, and budget
• Developing and maintaining strong customer relationships with key stakeholders, including executive sponsors, program managers, business process owners, and enterprise architects
• Responsible for ensuring the customer is fully informed and updated on engagement progress and concerns, including scheduling, resourcing, issues, and risks/change requests.
• Managing engagements in compliance with the Enable Way methodology and updating engagement details, including resource plans, timelines, and financials
• Facilitating key stakeholder meetings, including regular steering committees with internal and customer teams, reporting on engagement progress, issues, risks, and budgets internally to practice directors, and contributing to issue resolution
• Leading client engagements, driving specific process definition, re-engineering, improvement, and gap analysis of current/to be processed during workshops with key customer sponsors and stakeholders, ensuring technology design and solutions are aligned with business requirements.
• Produces high-quality customer documentation, including but not limited to workshop material, training material, and solution designs, with acute attention to detail

Skills Matrix:

• 5 + years of experience leading project engagements
• Experience in delivering enterprise-scale ServiceNow projects with evidence of managing and coordinating team members during a customer engagement providing ServiceNow functional expertise - nice to have.
• Experience in Remedy Multi-cloud services management
• Ability to facilitate UAT process
• Experience across scale agile, leading agile and running agile DevOps projects.
• Knowledge of external issues and depth of experience to inform, challenge, and ability define the scope of work.
• Ability to influence and lead alternative perspectives with successful outcomes.
• Proven experience in managing and leading high-performing teams
• Exceptional interpersonal skills, verbal communication, and written communication
• Proven ability to advise in best practice tools/methodologies
• Proven expertise across enterprise projects/programs and risk management

Qualifications & Certifications: (Nice to have)

• IT Degree or relevant tertiary education in Computer Science
• ServiceNow CSA, CIS ITSM + 1 other product CIS
• ServiceNow sales & presales accreditation in 2+ Product lines
• ITIL Foundation Certified
• Certified Scrum Master or PMP certification preferred

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

St Luke’s ElderCare (SLEC) is a Christian healthcare provider committed to serving the community, regardless of race, language, and religion. Since our founding in 1999 with four centres, we have grown to 30 centres and one nursing home, impacting over 15,000 elders islandwide. As we celebrate our 25th anniversary this year (2024), we are embarking on a new phase of growth to impact even more lives.

We are seeking passionate professionals to join our Communications & Fundraising team as a Fundraising Manager. In this role, you will strategise and implement innovative fundraising initiatives. If you’re ready to embrace a challenge that blends purpose with professional and personal growth, we invite you to apply and help shape the future of ageing in Singapore with us!

Job Description:

• Strategy Development: Develop and implement a fundraising strategy that aligns with our organisational goals and addresses funding gaps. This includes developing donor engagement plans to maintain existing donor community and expand donor base. It will also involve curating compelling grant applications and corporate partnership proposals.
• Donor Cultivation & Stewardship: Foster strong, long-term relationships with individual and corporate donors. This includes managing donor recognition programmes, preparing impact and project reports, and ensuring compliance with regulations.
• Outreach & Engagement: Plan and execute impactful fundraising initiatives that connect with our target audience. This includes developing individual giving appeals, tailored donor engagement programmes, fundraising events, and giving campaigns.
• Cross-Functional Collaboration: Collaborate with cross-functional teams to identify fundraising opportunities, including coordinating with internal stakeholders on project funding, implementation, and evaluation.
• Data-Driven Approach: Analyse fundraising performance metrics to refine engagement efforts and maximise contributions, including overseeing the donor database management system.

Requirements:

• Bachelor's Degree or Postgraduate Diploma in Communications, Business, or a related discipline.
• Minimum 3 years of experience in fundraising and donor management; familiarity with the social service / healthcare sectors is a plus.
• Strong understanding of fundraising and local philanthropic trends, with knowledge of foundations and grant-making organisations.
• Excellent written and verbal communication skills, capable of developing compelling proposals; crafting clear, concise and creative content that connects with diverse stakeholder groups.
• Ability to work independently and proactively in a fast-paced environment, while also being a team player with strong interpersonal and stakeholder engagement skills.
• Experience with digital marketing, social media, and data analytics is advantageous.

We are looking for a dynamic Sales Manager to be part of the expanding team. To be responsible for sourcing new cilents, promoting our services and clinch new deals. To form an integral part supporting of the Group's strategic expansion and initatives.

Job Responsiblilites

Source for new business leads

Build and maintain strong collaborative key customer relationships.

To handle MRO and allocated projects.

Visit new customer and look for a business opportunity.

Market company capabilties as a valve automation and service center.

To do site troubleshooting work when required.

Experience in Construction or Machinery Industry.

Excellent understanding of the full sales & marketing mix.

Strong analytical skills and data-driven thinking.

Update latest trends and sales & marketing best practices.

Advanced communication and interpersonal skills.

A team player and capable of putting a positve on the brand.

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education. -Proficient in Microsoft Office (Excel, Word, PowerPoint).

-Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Key Responsibilities:

1. Customer Service

- Handle cash register and customer payments

- Provide excellent customer service and resolve issues

2. Food Preparation

- Prepare and serve Korean dishes to standard recipes

- Maintain food quality and presentation

3. Stall Operations

- Assist with daily operations and maintain a clean environment

- Follow food safety regulations

4. Inventory Management

- Monitor stock levels and restock as needed

- Ensure proper storage and organization

Company Description

We ARCHITRUST MARINE PTE. LTD. are leading specialist in shipbuilding , conversion , modules and ship repairing works.

Our Services

・Piping system Fabrication & Installation

・Electrical system Project works

・Scaffolding & Erection Works

・Grit Blasting , Spray Painting , Tank coating & Hydro jetting

・Steel work / Modules Fabrication & Installation

We are currently searching for a Shipyard Operations Manager for our company .

Job Description

・Develops departmental plans, including business, production and/or organizational priorities and established shipyard goals.

・Develops and maintains annual budgets

・Directs activities in areas of safety and personnel, production, scheduling, material handling and quality and ensures compliance with all Safety, Quality, Company and Regulatory directives in conjunction with Manager, HSSEQ.

・Apply knowledge of marine engineering principles as applicable to vessel design, new construction and repairs of ships and ships system.

・Review and interpret designs, drawings & specifications, recommend changes to plans and specifications to meet actual vessel conditions.

・Directs and coordinates shipyard operations within company policies and procedures

・Responsible and accountable for the performance of craft supervisors, technicians, and line staff for safety, quality, cost, and scheduling.

・Responsible for providing the quantity and quality of workers to meet schedule and budget. With assistance of Senior Management, trains assigned craft supervisors in safety, cost control, job skills, quality and scheduling.

・Directs all phases of steel fabrication, assembly and erection, piping fabrication and installation, electrical systems fabrication and Installation, painting and outfitting including the work.

・In Charge of full coordination, administration and management of project

・Participate in Management review meeting and WSH meeting

・Plan and foresee the number of manpower to be deployed at the sites

・Coordinate with client on location of site office, site store and erection area

・Review the company Occupational health and safety performance

・Prepare monthly, quarterly and annual reports.

Job Requirement

・ Candidate must possess at least a Dipolma or Degree in any field

・Excellent interpersonal ,Good communication and negotiation skills for customers and suppliers

・Good attitude and team worker

・ Able to commit to 5.5 days week

• Deciding the Pricing strategy and managing the market operating prices in the market
  Planning & execution of Product Lifecycle, Demand & Supply with help of PM
  Interaction with WW BU on Product and Content.
  
  
  Key responsibilities include:
• Building, managing, and executing a global account plan that includes stakeholder relationships, opportunities to pursue, target revenues, competitor analysis, and strategies to address potential threats and weaknesses.
• Owning the account relationship at multiple levels within the account’s hierarchy, serving as the primary point of contact for One Lenovo.
• Driving business development and multi-million-dollar revenues within the assigned account scope, maximizing Lenovo’s share of the account’s IT spend.
• Managing the entire opportunity lifecycle, from identifying business opportunities to promoting and selling concepts, solutions, products, and services, and influencing clients to award additional business based on past performance.
• Conducting research and competitive analysis, delivering client presentations, preparing estimates and proposals, and leading negotiations.
• Collaborating with delivery and services organizations to address any issues that may affect the client experience.
• Working closely with retail solutions teams, product units, presales, and services architects/engineers to develop and build customized solutions, and providing feedback when portfolio gaps are identified.
• Leveraging the ecosystem and partnering strongly with ISVs, OEMs, and the Channel organization.
• Taking full P&L responsibility for their account and managing business reporting to Lenovo management.
• Serving as the Escalation Point of Contact for Customer senior executives and within One Lenovo.

Job Requirements

A successful Global Account Manager at Lenovo will:

• Have strong listening and comprehension skills paired with excellent verbal and written communication abilities.
• Possess robust interpersonal skills with a proven ability to build relationships with middle and senior management, including CXO-level executives.
• Be results-driven and performance-oriented, with the ability to manage a profitable business.
• Have several years of experience selling to large enterprises or multinational accounts globally.
• Be skilled in managing and completing negotiations successfully.
• Have experience in developing and executing global customer account plans.
• Be capable of navigating ambiguity within a complex matrix organization.
• Have a solid understanding of the industry-specific business issues and drivers of their accounts.

Jobs Description

- BDM oversees customer service in order to deliver the highest level of service

- Organizes various promotional events, Promote new food products

- Produce reports to the Director and other top management personnel on visibility of upcoming revenues

- Attends lectures and speeches, brings up new ideas, and educates other staff members

- Responsible for generating sales, developing relationships with customers, introducing new products, and supporting other departments

Requirements:

• Good experience in Food product launches and coordinate multiple stakeholders
• Expert on preparing various Food products SOP in different languages
• Hands on experience in Analyzing financial records and preparing budgets.
• Improving processes by recommending operational changes
• Evaluating and improving sales, marketing, and branding strategies.
• Preparing project and productivity reports and ensuring compliance with quality and safety requirements.
• Identifying opportunities for future business development and expansion

Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

What you will do:

The Manager of Technical Support & Training is responsible for providing leadership to and overseeing the company’s Technical Services department. The Manager is responsible for the development, management, and implementation of the strategic plan to provide world-class technical service to our customer base which aligns with the APAC FSP Business strategy, and ensures high customer satisfaction, retention and a pathway to growth.

• Manage and mentor direct reports with a goal of ensuring that all employees in the department maximize their performance individually and collectively to meet or exceed department, function and company goals.
• Develop and deliver relevant training services content that meets market requirements/opportunities for live training sessions, e-learning and webinars.
• Responsible for the availability and condition of the training materials and samples for the relevant training sessions across the training locations.
• Provide Technical Support to Sales, IS, BD and Customers for the full product range of Special Hazards, Water & Mechanical & Foam products.
• Lead large multidisciplinary projects and coordinate team activities to support sales.
• Provide advice and support projects by applying JCI solutions according international codes & standards (such as EN, NFPA, FM).
• Write Technical letters on customer requests for specific issues and solutions.
• Use existing and develop new procedures and KPI to better measure relevant customer satisfaction Develop and enhance services assets and refine methods of delivery to meet customers’ evolving needs.
• Developing solutions/tools to meet technical requirements of customers and sales teams.
• Work close with regional technical sales support and align on used tools and processes.
• Must have solid commercial partnership:
• Pro-Active Involvement in Project reviews and solutions – Align with IS, Sales, BD & Customer.
• Pro-Active Involvement in Post Mortems of projects lost – understand the why lost and fix to avoid replication.
• Clear stakeholder involvement in QA related issues – Led by QA but active participant.
• Clear engagement on NPI’s or Product Gaps – collaborative discussions & participation.

How you will do it:

• Demonstrated strong, effective leadership skills to staff as well as to the overall department over a period of years
• Problem-solver, self-starter and data and analytics driven by nature
• Effective delegation skills and techniques
• Ability to quickly grasp and distinctly explain relevant technological and business concepts that impact our business
• General knowledge of the Fire Protection Engineering principals and awareness of current industry trends
• Solid business communication skills, including but not limited style and format of letters, memoranda, minutes, and reports
• Superior written and spoken English communication skills and excellent listening skills are a must
• Proven ability to establish priorities develops measurable objectives, work independently, and lead the team to successfully meet or exceed objectives.
• Detail-oriented, particularly with respect to managing customer satisfaction
• Ability to identify need for and develop, processes and supporting materials
• Well-versed in MS Office Suite, including Word, Excel, and Outlook
• Proficient in the use of SprinkCad and/or AutoCAD
• Salesforce.com & SAP experience is highly desirable

What we look for:

• 5 to 10 years’ experience successfully leading a customer support organization for a product manufacturing company, experience and knowledge of the Fire Protection Industry, specifically a plus.
• Demonstrated ability to lead efforts to meet or exceed company and organizational goals through his/her own individual efforts and through effectively managing, motivating, and developing staff.
• Strong customer facing and customer management skills
• Demonstrated ability of being a subject matter expert for technical support methods and processes, possessing in-depth knowledge of technical support principles and practices that drive outstanding customer satisfaction and retention, and being a well-rounded business person on the basis of technical competence, intelligence, results, interpersonal skills, and general business acumen.
• Experience with support strategy for multiple delivery modalities, including but not limited to email, social media, customer portals, etc.
• BS Degree in technical curriculum required.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description:

DATA PROTECTION
Roles & Responsibilities
1. Serve as the main/first point of contact between the Group and all relevant data protection authorities/ regulators.
2. Ensure the Group’s policy is in line with the General Data Protection Regulation (GDPR) and code of practice.
3. Evaluate, review and enhance the existing framework, ensuring its relevance with the Group’s businesses in consultation with key stakeholders.
4. Proactively conduct regular internal security audits to ensure compliance, address potential issues and submit monthly reports for management’s review.
5. Provide guidance, and support, and act as the subject matter expert to Management and fellow colleagues.
6. Conceptualise, and translate ideas and regulations into an effective training package; train and conduct workshops for internal staff members.
7. Train and guide members of staff involved in processing data on all the key salient points for compliance.
8. Follow up with changes in law and provide suggestions to ensure compliance with GDPR.
9. Foster a data protection culture amongst employees and communicate personal data protection policies to stakeholders.
10. Manage personal data protection-related queries and complaints.
11. Alert management of any risks that might arise with regard to personal data management.
12. Liaise with PDPC on data protection matters.

OTHER RISK AND COMPLIANCE DUTIES
1. Creating and implementing an effective compliance program, statutory and operationally
2. Ensuring that the compliance program effectively prevents and/or detects violations of law, regulations, organization policies, or the code of conduct
3. Regularly reviewing the compliance program and recommending appropriate revisions and modifications, including advising the Senior Management of potential compliance risk areas
4. Conducting yearly compliance refresher training
5. Process owner for the following policies:
a. Anti-bribery policy
b. Gifts and hospitality
c. Whistleblowing policy
6. To spearhead the implementation of Enterprise Risk Management and maintain the risk register for the Group

Job Requirement:
1. Minimum degree from accredited universities with 5 years of relevant experience
2. Critical and strategic thinking, ability to provide sound judgements in challenging situations and be assertive as needed.
3. Experience in legal, audit, and/or risk management roles will be an added advantage.
4. Good interpersonal skills and ability to work independently, objectively, and constructively.
5. Strong interpersonal, negotiation, organisational and report-writing skills.
6. Team player with project management skills.
7. Excellent communication and presentation skills.
8. Ability to work under pressure, hands-on experience in audit, investigation, training, policy development and process improvement.

• Possesses deep experience in managing finished goods & spare parts logistics operations in SEAO region, especially in an outsourced 3rd party logistics (3PL) management environment
• Focuses on logistics and domestic distribution areas (including warehousing, inland transportation operations, home delivery & importation)
• Works closely with Subsidiaries’ logistics personnel to understand country-specific business requirements, logistics market trends, service and product offerings in the Consumer Electronics industry vertical
• Be responsible to analyze logistics cost data, identify areas of abnormality and ensure cost accuracy.
• Be responsible for identifying, analyzing and proposing process improvement initiatives and cost savings opportunities across Subsidiaries
• Implements all regional strategic initiatives and coordinates efforts with Subsidiaries’ logistics personnel in providing regional direction and project management support
• Be active in the role of consultancy and interaction with Suwon office and other regional counterparts in discussion and sharing of best practices in logistics operations.
• Due to business needs, to support translation (English to Korean) & prepare Korean reporting

Skills & Competencies:

• Experience with LE module in SAP or other major ERP suites
• Demonstrate strong analytical skills
• Demonstrate ability in auditing & resolving operational issues in an environment where logistics management is outsourced to a 3PL.
• Strong communication and negotiation skills – being persuasive and influential with stakeholders e.g. 3PL and/or subsidiaries logistics partners
• Experience in project management – ability to structure and execute projects, as well as manage key stakeholders and timeline
• Ability to multi-task, deliver on commitments and in accordance to timeline
• Creative thinking – active in pursuit of innovation and excellence in logistics processes and ability to execute the idea.

Qualifications

• Minimum 10 years of experience in Logistics or Supply chain
• Proven track record in logistics operations and demonstrated experience in dealing with supply chain projects
• Good understanding of supply chain, freight management and contract logistics processes
• Experiences in 3rd party logistics company or operational experiences preferred
• Due to regular business communication and reporting requirements with HQ, business level proficiency in both English and Korean language would be highly desirable

Summary

The objective of the role is to lead, architect and manage the technology eco-system of LK Asia Data Platform and integrate with IT Enterprise Architecture along side business controlling that supports the organization’s vision, mission, and strategy.

What you'll do

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

Lead and manage staff of data engineers to build, maintain and support the data architecture.

Design and build the DWH database models (star schema).

Design and build efficient data pipelines (ETL) that ensure data quality and integrity.

Manage the BI semantic model, security roles, access rights and row level security filters.

Work with business counterparts as well as IT Business Consulting, Infrastructure teams and external vendors on new data requirements.

Ensure proper maintenance and support of the BI architecture including security roles, deployments, security patching and monitoring to ensure performance and compliance with internal technical and security guidelines.

Ensure proper documentation of data infrastructure, data models, workflows as well as security concepts in accordance with internal security policies.

Assist IT management with ad hoc tasks related to BI, reporting and audit as well as other tasks when required.

What you'll need

• 8+ years of experience in IT, preferably with BI Development background and exposure to different BI domains, platforms, and technologies.At least 2 years in staff managing position.Strong knowledge and proven hands-on experience in data warehousing (e.g. ETL design/development, data modelling)Proficiency in Oracle and PostgreSql.Strong analytical thinking, problem-solving capability and business process understanding.Customer-oriented with good communication and interpersonal skills.Good leadership and people management skills.Proactive, self-motivated, hard-working and able to work in a dynamic environment.Good spoken and written communication skills in English

What you'll receive

By designing and implementing scalable, secure, and efficient data solutions that meet the needs of the organization and its users, a holder of the position will gain a deep understanding of the business needs, processes and business applications used as well as have the opportunity to keep up with the changing technologies and trends in the BI & data field through working on various IT projects.

We are dedicated to fostering a family-friendly culture and work environment. We are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems. Working at Lidl & Kaufland Asia is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. We are accredited as a Fair and Progressive employer by the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP).

Market Leading Remuneration Package:

• Annual wage supplement and discretionary bonus
• Life Insurance
• Medical Insurance

Supportive Environment:

• Out of Office leave for important appointments
• In-house training courses
• Training sponsorship scheme

Work-life Balance:

• 5-day week
• Competitive Annual Leave
• Charity, Community and Sporting Events

If you are not invited for an interview within 4 weeks, we regret that your application was not suited to this vacancy.

For more company information, please feel free to visit: http://www.lidl.asia

Personal data collected will be used for recruitment related purposes only and will be destroyed after 12 months

PURPOSE:

To work with internal stakeholders and vendors to develop and implement Global/ Regional Standard Process on business enhancement initiatives to enable new business growth (Business Solution) while maintaining strength in the core business.

This entails taking responsibility for project requirement gatherings; establishing To-Be business processes by analysing As-Is and recommend improvements; work with stakeholders (internal and external) on implementation.

RESPONSIBILITIES & TASKS:

This role will involve designing business enhancement initiatives and work will multiple stakeholders to develop Global/ Regional Standard Process and implementation based on Industry Best Practice. Main responsibilities include:

• Drive process standardization by consulting subject matter expert on business processes as well as technical team on systems.
• Maintain appropriate knowledge on various functional area in Finance such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay) and others master data functional knowledge such as Product Master, Pricing.
• Handle business, project, resources issues proactively and escalate appropriately.
• Work collaboratively in the design and implementation with both internal (functional/ cross functional) and external stakeholders.
• Writing management report, technical and associate documents with the project.
• Perform change management.
• Supervise efficient working staff and provide feedback for employees.
• Perform other related duties and assignment as required by adapting to competing demand, organizational changes, and new responsibilities.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

Min Education / Other Technical / Professional Qualification Level:

Good Degree in Business Management/ Engineering/ Science;

Essential and Desired Experience:

1. Experience in managing stakeholder expectation with good influencing & negotiating skills.
2. Knowledge in the analysis of business requirements and experience in solution design.
3. Ability to communicate with all levels of staffs and management team.
4. An effective team player who is self-driven, able to work independently within a fast paced environment under tight deadline and able to manage ambiguity
5. Excellent interpersonal at all levels and ability to work in multicultural workplace.
6. Written and verbal communication (technical writing is a plus).

Education/ Professional Requirements:

1. Experience in developing requirements and must be able to transform an idea/ strategy into execution thru project implementation.
2. A solid background in the functional and system in the domain such as O2C (Order to Cash), C2B (Contract to Billing), P2P (Procure to Pay).
3. Critical thinking and analytic orientation in problem solving and decision making with a long-term perspective.
4. A good teamwork with the ability to work with cross functional team and bridging the gap between the business and technology.
5. Experience in managing improvement project implementation.

Min Years of Experience and knowledge:

• 5 years or more relevant experience;
• 3-5 years working as Change or People Managers

The key roles and responsibilities are as follows:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with country account team.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.
• Navigate Political Environment – Identifies, understands, and leverages the political dynamics in the client organization and within company to effectively achieve your goals. Develop a network of appropriate executive relationships.
• Engage Senior Executives Through Thought Leadership – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication – Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Represent the One Face of FB – Creates opportunities for selling unique, value-added solutions through the effective positioning of the full spectrum of the FUJIFILM portfolio. Architect & present bid and negotiate terms to gain contract.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Post Graduate Degree preferably in Management with more than 8 years working in IT consulting preferred, experience in Print Industry would be a plus, with significant experience in client engagement activities.
• Strong presentation skills with effective spoken and written communication
• Demonstrated the ability to develop value-based relationships within clients and leveraging them into multi-million dollar account relationships.
• Led many business development cycles by using service-based solutions, demonstrating consultative selling and demonstrating closing skills.
• Established a track record of achieving financial targets.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Co-develop relationship expectations with key client executives.
• Financial skills to construct business case based on decision making criteria.
• In-depth industry knowledge in print and related industry
• Strong knowledge of “Managed Print Services” and “Transaction Print Cycle” are desired skills.
• Negotiation and commercial acumen
• Use of Salesforce.com

Job Summary

Handle both direct and indirect taxes across all business operations in Asia, Europe, USA, Latin America and Middle East in which the group has a presence, and including new markets to be developed. Manage and optimize the group’s effective tax rate, identifying tax optimization and provide advisories on the tax structuring of acquisitions and new ventures.

Responsibilities

• Work closely with commercial and finance teams to ensure that all operations and transactions are structured in a manner that is tax efficient, relate all localized planning to the group global strategy, covering the jurisdictions in which we operate.
• Work closely with business development, legal and commercial teams to structure M&A deals, new operations, in order to mitigate tax exposures. Coordinate with external advisors as appropriate.
• Advise and assist on transfer pricing issues and documentation (including master file, local file and country-by-country reporting), ensure compliance and promote best practices.
• Work with financial and treasury teams to ensure tax-efficient financing arrangements of downstream operations, in relation to minimizing withholding taxes, managing thin capitalization issues and optimize tax benefits.
• Work with relevant authorities to secure tax incentives as appropriate, ensure compliance with all conditions of award.
• Calculate, prepare and/ or review all tax returns to ensure compliance and timeliness of reporting for both direct and indirect taxes.
• Review and check relevant supporting documents such as tax invoices etc.
• Assume overall responsibility for tax compliance, both direct and indirect across all downstream businesses, working with internal finance staff and external advisors as appropriate.
• Deal with tax authorities within the jurisdictions as necessary in relation to queries, negotiation and disputes.
• Constantly keep abreast of changes in tax legislations and assess their implications on our business. Take appropriate actions to positively respond to such changes.
• Provide tax advisories and may require assistance with specific employee or personal income tax issues.
• Have understanding BEPS Pillar 2 regulations is more preferable.

• Cloud related Field Data Center Operations.
• Responsible for Capacity planning of Data Center resources and Data Center designing.
• This position requires hands-on technical skills to install compute rack, network and cables.
• Maintain and troubleshoot various hardware and physical network components.
• Perform and/or manage 3rd party vendors for installation of Data Center infrastructure such as rack, power, server, network equipment, cabling and cross-connects.
• Manage inventory and coordinate with suppliers and shipping companies for domestic and international shipments.
• Document, improve and maintain standard operating procedures
• Participate in the change management process
• Initiate and manage RMA processes with equipment vendors.
• Must be able to provide 24/7 on call support for emergency and outages.

Requirements:

• Minimum 8 years of experience in working with Data Center and ISP vendors for coordinating resource provisioning and device installation
• Experience in strong hands-on installation and troubleshooting server and network equipment
• Experience in DC project management
• Experience in asset management, and inventory control
• Experience in dealing with Data Center remote hands and their ticketing system.
• Must have working knowledge of Excel and shared docs and should be able to work with complex spreadsheets
• Experience dealing with customer support and SLAs
• Technical certification involving an IT discipline
• Hard working self-starter who can work with very minimal supervision
• Ability to troubleshoot enterprise level technical problems
• English proficiency , spoken and written
• Broad exposure to technical environments with understanding of hardware, networks, and the cloud infrastructure
• International shipping experience a plus (Up to 20% travel)

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

SENIOR TECHNICAL MANAGER

As a Senior Technical Manager, you will be responsible for providing strategic technical architectural review and give direction to Architectural teams who are developing Construction and Authority submission documentation packages. You will also review and where necessary stipulate protocols to ensure maintenance of all architectural drawings, specifications and other consultants/contractors documentation in organized manner according to Office standards and individual client specific requirements.

Responsibilities:

• To lead technical aspects of a project and technical teams with respect to the preparation and submission of Architectural submission packages to local Authorities.
• Demonstrate ability to structure such Technical Submission packages in Revit
• To understand and lead project statutory submissions and controls and to ensure comprehensive compliance documents are prepared as directed.
• To establish and manage the CORENET interface for all submissions work
• To control and manage revisions of Authorities submission documentation packages to ensure consistency of Aedas deliverables.
• To take responsibility, where required by the project leader, for specific areas of the design and project development to meet the local statutory requirements.
• To assist in the process of coordination with external design team and other associated organizations or companies in view of collating the required inputs for the Authority submissions
• To assist Architects / Designers & Project Leaders in controlling the required changes to the Architectural documentation packages to align with the Authority comments and code requirements

Requirements & Attributes:

• Diploma in Architecture preferred
• Minimum 12 years of relevant experience in architectural draftsmanship and technical coordination and Management;
• Experience in large scale, hotel, mixed use development will be an advantage
• Familiarity with statutory submissions and controls, along with a strong understanding of local regulations and codes
• Experience in leading the preparation and development of Architectural submission packages to local Authorities;
• Proficient in BIM (Revit Architecture) preferred.
• Proficient in Bluebeam and Adobe (Photoshop, Illustrator, Indesign) preferred.
• Ability to self-develop and build colleagues to enhance team potential .
• Excellent communication and presentation skills
• Other professional certifications such as GMAP or GMAAP and UD Assessor will be an advantage

Please submit a copy of your updated CV including your current salary, expected salary and notice period to daisy[email protected].

What you will do:

• Responsible for managing Foam Agent and Foam Hardware demand creation and sales activities in South East Asia, reporting to the Territory Sales Manager, Asia.
• Based upon close assessment of ongoing projects, formulate and provide monthly order bookings and sales revenue forecasts. This will include analysis of potential risks and opportunities, to maximise forecast accuracy.
• Participate in weekly sales staff calls and update the Territory Sales Manager and the Product Sales Director on order bookings and sales revenue forecast achievement.
• Set pricing recommendations and discount structures and participate in Special Price Request (SPR) review calls with the Territory Sales Manager, Pricing Manager and Regional Sales Manager - Foam.
• Support existing distributors and systems integrators, driving demand creation and sales to achieve the required minimum expectation. Act as Account Manager, help resolving issues that may arise in supply chain and customer service. Collaboration with Inside Sales, Product Management, Customer Service, Technical Services, Quality Management and Logistics teams will also be required.

How you will do it:

• Identify potential new distributors and systems integrators in market segments where gaps have been identified.
• Support the distribution network in marketing activities to promote awareness of Foam products, whether in conjunction with the Product Sales Director, Business Development and Marketing teams or separately in targeted events.
• Develop a close and trusted relationship with JCI operations teams throughout South East Asia.
• Work in close cooperation with the Regional Sales Manager - Foam and the Indonesia Sales Manager, Special Hazards.
• Understand and interpret technical specifications and inquiry documents.
• Support competitor product and price profiling to determine price positioning of JCI Foam products.
• Participate in analysis of key market segments; understand market structure with key end-users, EPC contractors and specifiers.
• Ensure that accurate records of sales activities are maintained in Salesforce.com and achievement of key sales performance metrics.

What we look for:

• Preferably based in Singapore
• Bachelor’s degree, preferably in Engineering and/or other related discipline
• At least 3-5 years sales experience in a channel sales / B2B market selling related products, with a proven track record in sales achievement
• Strong presentation skills
• Fluent English - spoken and written
• Ability to work independently with minimal direct supervision
• Willingness to travel throughout South-East Asia region
• Knowledge of oil, gas and aviation industries would be an advantage.

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

The job is a maternity coverage to manage DNV Maritime’s regional communications activities for the Region South East Asia, Pacific & India. The main responsibilities are:

• Implement the regional communications and marketing strategy, key messages and targeted campaigns to increase brand awareness and generate leads across DNV Maritime’s product and service categories
• Contribute to the development, execution, and delivery of content across all channels (such as PR, social media, marketing collateral, online publishing, internal comms)
• Support trade shows, conferences and other marketing events incl. invitation management
• Create impactful campaigns following our “digital first” communications strategy with a potential to scale local initiatives globally
• Drive internal and leadership communications across different channels”

Qualifications

• Master’s Degree, preferably in Marketing and Commucations.
• Over 6 years of experience in marketing and business development within multinational companies.
• Multilingual Communication: Fluent in English, both spoken and written

Core Skills:

• Strategic Marketing: Expertise in developing and implementing effective marketing strategies and campaigns to drive business growth.
• Business Development: Proven ability to identify and capitalize on new business opportunities and partnerships.
• Project Management: Strong track record of managing marketing projects from inception to completion.
• Cross-Cultural Communication: Excellent skills in navigating and overcoming cultural barriers to enhance team performance.
• Digital Transformation: In-depth knowledge of leveraging digital tools and technologies to innovate and transform business practices.
• Flexibility and Adaptability: Willingness and ability to work in diverse international environments.