Job Summary:

We are seeking a dynamic and target-driven Sales Manager with expertise in IT/AV solutions to join our team. This hunter role focuses on identifying and capturing new business opportunities within the corporate and commercial sectors. The ideal candidate has a proven track record in sales, strong relationship-building capabilities, and a passion for delivering cutting-edge technology solutions to clients.

Key Responsibilities:

• Proactively identify and pursue new business opportunities within the IT/AV domain.
• Develop and maintain strong relationships with corporate and commercial customers.
• Conduct market research to identify potential clients and understand their needs.
• Present and demonstrate IT/AV solutions tailored to customer requirements.
• Achieve and exceed sales targets and revenue goals consistently.
• Prepare and deliver compelling sales proposals and presentations.
• Collaborate with internal teams to ensure seamless project execution and customer satisfaction.
• Stay updated on industry trends, competitive landscape, and emerging technologies.

Requirements:

• Minimum 3-5 years of experience in selling IT/AV or related solutions to corporate/commercial clients.
• Experience with B2B sales
• Strong customer orientation and relationship-building skills.
• Self-motivated with a proactive approach to learning and adapting to new technologies.
• Excellent communication and presentation skills.
• Results-driven and able to meet or exceed sales quotas.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Moet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.

Our strength comes from being diverse yet we are unified by five core values: Sharing, Elegance, Epicureanism, Integrity and Spirit of conquest. It starts from creating an efficient and caring work environment where all can reach their full potential. Being respectful, inclusive and embracing diversity makes others feel valued. In Moet Hennessy, we strive to search for harmony, moderation and concentrate on the essential. We always open up new territories and push the limits. Our commitment to the planet, to our Maison’s, and to our employees is what we believe in and makes us different.

Moet Hennessy embraces technology leadership and strives to identify where appropriate, modern digital

solutions and initiatives. Our current and future digital roadmap is a key pillar to contribute to a growing

business with a strong desire to deliver appropriate technologies.

In Moet Hennessy, we are fully devoted to becoming a place where people aspire to work by ensuring our people are empowered and all voices are heard. We continue to strengthen our commitment to building our company which values inclusivity, honesty and authenticity. You will have the opportunity to be part of an innovative and cross-cultural environment, where you will be encouraged to develop your entrepreneurial and pioneering spirit. We encourage our people to pursue their career aspirations as well as mobility opportunities across countries and within both Moët Hennessy and the LVMH Group.

JOB RESPONSIBILITIES

Since 2022, MHIS&T has set up a SAP Center of Excellence centrally managed around SAP technologies. In Q3 2023, activities around SAP B1 are attached to it to create the SAP B1 Center of Excellence which must deliver 3 types of activities.

• Projects
• Enhancements (called CBI, less than 20m/d)
• AMS

This job description is focused on AMS activities.

Since 2023, MH has chosen a global partner for the delivery and maintenance of SAP B1 solutions.

In 2024, SAP COE's ambitions are to professionalize support activities with this partner:

• · Management of SAP AMS activities by MH (here by external consultant)
• · Creation of 2 delivery Centers (Morocco and Cebu) with the partner
• · Set up of 3 shifts to serve the 3 regions of APAC / EMEA / AMER (“follow the sun”)
• · Improve drastically level of services to end users
• · Put in place clear governance & guidelines to manage SAP AMS

The roles and responsibility of the SAP B1 AMS Service Delivery Manager are the following one:

Service Management

• Set up and ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
• Manage AMS resources partners in terms of priorities, escalations, service delivery, follow up ….
• Monitor and manage support to ensure optimal service
• Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews
• Develop a deep understanding of AMS to gain insights on the scope of service delivery
• Take accountability for service delivery performance, meet customer expectations, and drive future demand
• Analyse third-party as well as internal processes, and create strategies for service delivery optimization

Performance and Quality Management

• Provide accurate and regular reports to the management on performance of the service delivery
• Recommend methods of improvement and see that actions are implemented on time for service delivery upgrades.
• Participate to staff subcontractor recruitment process (check skills, mindset etc.)
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.

Meeting Support

• Prepare and animate SAP AMS B1 SteerCo with Sponsors
• Prepare and animate SAP AMS B1 SteerCo with Regions Stakeholders (IT or Business)
• Prepare and animate in coordination with subcontractors all SAP B1 AMS meetings follow up

KEY SELECTION CRITERIA

• At least 10 years of experience.
• Service Management: deep understanding of service management principles and best practices to ensure the efficient and effective delivery of services: incident management, problem management, change management, and service level management.
• Client Relationship Management: strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.
• Leadership: Guide and motivate the team members. Ability to delegate tasks, provide clear directions, and inspire collaboration and teamwork.
• Project Management: skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving: be adept at analyzing complex situations, identifying problems, and proposing effective solutions. Ability to think critically and make decisions quickly to address service-related challenges.
• Financial Management: knowledge of budgeting, cost management, and financial planning to ensure that service delivery stays within budget and aligns with financial goals.
• Continuous Improvement: mindset of continuous improvement. Proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery
• SAP B1 Technical/Functional Knowledge: good understanding of ERP solutions& process, infrastructure

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

works in retail and wholesale stores to help customers find products, answer questions, and provide excellent customer service

Stocking and replenishing: Unpacking deliveries, stocking shelves, and rotating stock

Tracking sales: Tracking and reporting sales records

Maintaining store appearance: Keeping the store clean and tidy, and maintaining visual merchandising standards

Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Compensation: Basic Salary + Commission. Earn over $5000 per month!
Benefits: 7 days of Annual Leave
Locations: 200 jalan sultan textile centre

Company Overview

ATTAIN RESEARCH COSMETIC PTE. LTD.

Position overview

As a SALES & MARKETING MANAGER , you'll enjoy a dynamic work environment, engaging with diverse customers and showing them how our products can improve their quality of life.

Key Responsibilities:

Customer Engagement:

• Greet customers warmly and create a welcoming, personalized shopping experience.
• Understand customers’ needs to offer tailored product recommendations.
• Follow up on leads to convert inquiries into sales, making customers feel valued.

Sales:

• Use product knowledge to recommend and upsell premium items.
• Consistently meet or exceed sales targets, contributing to store growth.
• Actively seek opportunities to close deals and achieve goals.

Team Collaboration:

• Collaborate with your team to achieve store goals and provide excellent service.
• Share feedback and insights to improve sales strategies.

Requirements:

• Proven track record in sales.
• KPI-driven and eager for growth.
• Resilient and adaptable to change.
• Strong listening and communication skills.
• Tech-Savvy with platforms such as Google Workspace, Slack, WhatsApp, email, etc.
• Willing to work on Public Holidays and Weekends

Working Schedule (Full-Time): 11am to 9pm (2 meal breaks), 6 days work week. Rest days are flexible.

*Only shortlisted will be notified!

We're excited to work with you!

Job Types: Full-time, Part-time, Permanent

Pay: $3600.00 - $6,000.00 per month

Expected hours: No more than 35 per week

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Professional development
• Promotion to permanent employee

Schedule:

• Holidays
• Monday to Sunday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Retail Sales: 2 years (Required)
• Sales: 2 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Roles and Responsibilities

• Drive sales for car park management services in commercial spaces.
• Identify and pursue new leads to generate business opportunities.
• Manage car park tenders and prepare competitive sales quotations.
• Maintain strong relationships with existing clients and provide excellent after-sales support.
• Conduct revenue analysis and implement marketing strategies to boost sales performance.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Prior experience in sales and tender management is advantageous.
• Strong interpersonal, communication, negotiation, and presentation skills.
• Highly motivated, business-savvy, analytical, and capable of working independently.
• Proficient in spoken and written English.
• Skilled in Microsoft Office applications (Excel, Word, and PowerPoint).
• Must possess a valid driver’s license and have access to a personal vehicle, as frequent travel is required.

Job Description

• To achieve monthly sales targets assigned by the Director of Sales, Corporate
• Building long term business relationship and analysis on performance of each account.
• Minimum of 20 quality sales contact per week, including sales visits, site inspection and entertainment.
• Familiarization with work process and approval process for rate management of corporate accounts, credit application
• Assist in management of the assigned portfolio for maximum productivity and revenue generated; to craft sales strategies and direct overall sales efforts towards maximizing revenue for Corporate segment.
• To proactively source and develop new corporate business in defined areas and market segments, in line with annual revenue budget
• Work closely with Director of Sales - Corporate to execute pre-agreed strategies that target at corporate business growth.
• Responsible for the development and maintenance of all sales accounts and portfolio assigned.
• Participate in sales calls to acquire new business and increase in market share.
• Represent Worldwide Hotels at appropriate industry events, such as Conferences & Trade Shows.
• Forecast future travel patterns and proved trade feedback to the management.
• Timely submission of monthly & quarterly sales reports to Director of Sales - Corporate
• Any other tasks as and when assigned by Director of Sales, Corporate or AVP Sales

Job Requirement

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach, positive and adaptable to changes.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

Job Descriptions:

• Hiring, training, and scheduling spa staff, including massage therapists, estheticians, and support personnel.
• Ensuring staff is adhering to company standards and offering high-quality customer service.
• Managing performance and providing regular feedback to employees.
• Handling customer complaints and resolving issues promptly and professionally.
• Overseeing the daily operations, including managing spa appointments, treatments, and customer flow.
• Ensuring spa equipment and facilities are properly maintained and sanitized.
• Managing inventory of spa products and supplies, and ensuring stock levels are maintained.
• Ensuring that the spa complies with local health, safety, and legal regulations.
• Managing spa certification and licenses.
• Overseeing cleanliness and hygiene standards in all areas of the spa.

Working Location:

• North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

• 6 days work week, 10 - 12 hours

Salary:

• To be discussed during interview

Requirements:

• Able to work on public holidays
• Able to work 6 days a week
• Able to work and stand for long hours
• Cannot reject assigned clients / jobs
• Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.
• Decent communication skills, both verbal and written.
• Excellent people skills.
• Well-groomed, professional appearance.
• Comfortable with performing massages on diverse clients.
• Experience: Several years of experience in spa operations, wellness services, or hospitality, often with a background in massage therapy, esthetics, or a related field.
• Leadership Skills: Strong management skills to lead a team and ensure high standards.
• Customer Service Skills: Excellent communication and interpersonal skills to create a positive experience for clients.

Job Description

We are seeking a skilled and experienced IT Manager to lead our technology team and drive digital transformation. The ideal candidate will have a deep understanding of IT infrastructure, cloud technologies, and cybersecurity. This role will be responsible for overseeing all aspects of IT operations, including system administration, network management, and project management.

Technical Requirementas

i) Knowledge in VMS and its function installation and Trouble shooting

ii) Projects executed in surveilance system .

iii) Knowledge and Hands on experience in Networking and Trouble Shooting.

iV) Preferably with Certification on Networking,Network Security Systems,

Cyber Security

• More details will be discuss during interview
• Those who possess Hands On experience with Security
• Systems will be considered favorably.
• 5 Days work week may require to work in the weekends from time to time.
• Able to Multi Task

Thank you

Mainguard Security Services (S) Pte Ltd

Job Description:

• Assist to answer, confirms and ensures all bookings are accurately entered into the computer based on Accor standards
• Ensures filing of reservations correspondence are done systematically by the Agents
• Ensures training of team members is in accordance to Accor’s standards (Data Entry / Profile maintenance) and familiar with the different booking platforms of Accor
• Understands the Accor Live Limitless program and able to accurately execute the bookings via members’ points and answers enquiries on membership redemption for bookings
• Keeps Front Office Manager, Director of Revenue and Director of Operations informed on all matters pertaining to no shows and matters concerning to Hotel’s reservations
• Highlights unusual statistics discrepancies
• +3 and +1 arrival checks are completed on a daily basis, ensuring that rates, dates, mode of payment, comments, etc. are updated accurately based on the correspondence from TA/Sales/OTA/Siteminder
• Ensures that all pre-payment required reservations are charged on a daily basis unless there is a special billing instruction (TAs/OTAs)
• Daily checks of OTA extranets to ensure that all reservations are interfaced and synced to PMS. Especially for on-day arrivals
• Ensures emails are cleared timely, particularly in relation to feedback follow ups or escalated to relevant parties
• To ensure Agents follow up daily with traces that were left by FO Team
• Follow up with Invoices and Group Rooming list with Sales Team
• Work closely with Sales department on the status of group reservations and critical booking dates
• Work closely with Sales Managers with any special requests or follow-ups required for Corporate / FIT bookings
• Ensures that all groups have full payment received prior to arrival if not a validated credit facility has been set up
• Politely turns down on closed out dates and offers to book an alternative date
• Keeps up to date rooms availability for sale and changes in hotel room rates
• Communicates with Operational Departments for potential overbooking periods
• Works with Housekeeping and Engineering on preventive maintenance schedule
• Works with Front Office on the achievement of Upselling goals
• Strives to achieve the ADR & Occupancy goals set by Director of Revenue and General Manager
• Maintains an organized electronic mailbox, ensuring that all information is communicated clearly to one another in the team
• Ensuring all correspondences are reviewed and kept in shared drive for the Front Office team’s print out and to assist them with verifying information when required
• To carry out any other duties when directed by the Management.

Job Requirement

• Attained minimum NITEC or higher qualification.
• At least 1-2 years of supervisory/management role prior
• Preferably have working experiences in the hospitality or travel industry.
• Possess good written and verbal communication skills.
• Able to multi-task and time-management, with the ability to prioritize tasks.
• Knowledge of using Opera Cloud PMS will be an added advantage.

What you'll be doing

• Develop and execute fundraising strategies, including major gifts and corporate partnerships
• Build and maintain strong relationships with donors and partners through personalised engagement
• Identify and secure funding for research, patient care, and education programs
• Plan and manage fundraising events and campaigns to boost donor engagement
• Write grant applications and ensure timely reporting to showcase donation impact
• Collaborate with leadership and marketing to align funding needs and outreach efforts
• Ensure compliance with legal standards and provide updates on fundraising progress

What we're looking for

• Bachelor’s Degree level and above from a recognised institution in Nonprofit Management/ Business/ Marketing or related studies
• 8 - 10 years of experience in fundraising, major gifts, or corporate partnerships, preferably within the healthcare or nonprofit sectors
• Proven success in managing partnerships, securing major gifts, and driving strategic initiatives
• Strong skills in brand development, market expansion, and team leadership, with healthcare knowledge as a plus

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Job Purpose

This role focuses on building and executing effective hiring strategies to enhance talent competencies and strengthen the organization's employer brand. It involves close collaboration with key stakeholders on workforce planning, recruitment, onboarding, retention, and knowledge management. Additionally, the role requires driving and implementing transformation and improvement initiatives to optimize HR processes and outcomes.

Introduction

We are seeking a hands-on individual who is eager to learn, grow, and build their career with our organization. This role offers an excellent opportunity to gain valuable experience, contribute meaningfully to impactful HR initiatives, and develop your skills in a supportive and dynamic environment. If you are motivated by the chance to grow alongside a passionate team, we would love to hear from you!

Hiring Strategies:

• Develop and implement innovative talent acquisition strategies to attract high-quality candidates.
• Align hiring processes with business needs and organizational goals.
• Leverage data analytics to refine recruitment methods and enhance the candidate experience.

Stakeholder Collaboration:

• Partner with department heads and stakeholders, including the Ministry of Education (MOE), to understand workforce requirements and plan hiring activities.
• Collaborate on workforce planning to ensure a balanced and sustainable talent pipeline.
• Support hiring managers with insights to make informed recruitment decisions.

Recruitment and Selection:

• Coordinate seamless onboarding experiences for new hires to ensure a smooth transition.
• Develop and implement retention strategies to improve employee engagement and reduce turnover.
• Foster a welcoming and inclusive workplace that promotes long-term satisfaction and growth.

Employee Onboarding & Retention:

• Coordinate the onboarding process to ensure a smooth transition for new hires.
• Develop retention strategies to reduce turnover and improve employee engagement and satisfaction.

Transformation and Improvement Projects:

• Lead or contribute to HR transformation and improvement initiatives, aimed at optimizing talent acquisition processes.
• Implement tools and technology to improve hiring efficiency and effectiveness.

HR Operations:

• Manage WICA and Work Pass applications
• Regularly review and update SOPs for relevance and compliance.

Ad-hoc Hosting Events:

• Host and represent the organization for external gusts and visitors when required.

Why Join Us?

• Purpose-Driven Work: Play a vital role in shaping Singapore’s next generation of leaders by ensuring the institution attracts and retains the best talent.
• Growth Opportunities: Gain exposure to transformative HR projects that challenge and develop your skills.
• Dynamic Team Environment: Work alongside dedicated professionals who share your passion for impact and innovation.
• Rewarding Culture: Be part of an organization that values creativity, collaboration, and continuous improvement in the education landscape.

Requirements

• A good Degree in HR or any discipline.
• Candidates should have 2-3 years supervisory experience.
• People-oriented with strong verbal and written communication skills.
• Highly motivated, meticulous, independent and adaptable to change.
• Excellent communication, organizational and interpersonal skills.
• Abreast with current employment legislations and HR practices.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Job Title: Assistant Manager, Market Transformation Initiative

Reports to: Head of Market Transformation, Climate and Sustainability Department

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Major Functions:

The Assistant Manager for the Market Transformation Team will play a key role in driving WWF Singapore's initiatives to engage businesses, producers, and consumers in sustainable practices, specifically in preventing deforestation and conversion of ecosystems and reducing waste to landfill. This role involves supporting the implementation of market transformation strategies, fostering partnerships, and promoting sustainable business models to achieve conservation goals.

This position requires strategic thinking, project design, technical knowledge, close collaboration with stakeholders from various backgrounds, and a can-do attitude. The Assistant Manager must have a good understanding of key principles of corporate sustainability, behavioural change and/or responsible sourcing. The role requires strong communication and presentation skills, which can include donor pitching and media engagements with other WWF Singapore teams. The role also demands quick thinking, a high level of initiative, and the ability to remain optimistic and practical when faced with challenges.

Major Duties and Responsibilities:

● Project leadership and support

○ Lead and support multiple projects focused on responsible sourcing for agri-commodities (eg. palm oil, cacao), circular economy, and plastics (eg. F&B packaging). Elements of behavioural change would be present in some projects.

○ Design, plan, and execute market transformation projects, ensuring alignment with WWF Singapore's conservation goals and strategies. This can include supporting other teams with corporate fundraising.

○ Coordinate project activities, manage resources, and monitor progress to ensure timely and successful project delivery. This includes preparing regular reports on project progress, outcomes, and lessons learned, and communicating these to internal and external stakeholders.

Technical knowledge and project management

○ The Assistant Manager should have a good understanding of at least 2 out of 3 domains: corporate sustainability, responsible sourcing, and behavioural change.

■ Corporate sustainability: Understand what makes a corporate sustainable, including various benchmarking or assessments, and the challenges of integrating sustainability into business strategy and plans.

■ Responsible sourcing: Apply technical knowledge in responsible sourcing to guide project implementation and stakeholder engagement, including multiple tiers of suppliers. Be familiar with sustainability certification schemes (ideally for agri-commodities and seafood), their pros and cons, and understand traceability to origin.

■ Behavioural change: Have strong knowledge of behavioral change with on-ground experience in developing and managing human-centered design projects, including conducting mixed methods research such as literature reviews, journey mapping, and focus group discussions. Be familiar with data analysis to fine-tune project design.

○ Possess strong presentation and communication skills, capable of communicating succinctly and developing aesthetically-pleasing communication materials such as decks for internal and external presentations.

○ Ability to prepare and manage work plans, projects and budgets in a timely, accurate and realistic manner in accordance with best practice.

○ Stay updated on the latest developments in sustainability practices, market trends, and regulatory frameworks relevant to WWF’s market transformation objectives.

○ Provide technical support and advice to internal and external stakeholders on sustainability issues and best practices.

Strategy, stakeholder management, and collaboration

○ Assist in the development and implementation of comprehensive market transformation strategies aimed at promoting sustainable business practices.

○ Identify opportunities for innovation and improvement and provide recommendations based on industry best practices and trends.

○ Build and maintain strong relationships with diverse stakeholders, including within the WWF Network, businesses, industry groups, NGOs, and government agencies.

○ Collaborate with stakeholders to promote responsible sourcing, corporate sustainability, and behavioural change initiatives.

○ Set up and facilitate meetings, workshops, and discussions to drive stakeholder engagement and commitment to sustainability goals.

Team Collaboration and Development:

○ Work closely with the Market Transformation Team and other WWF teams in Singapore and the Network to ensure integrated and cohesive approaches to sustainability initiatives.

○ Support the development and capacity building of team members and stakeholders through training, mentoring, and knowledge sharing.

○ Take a proactive approach to self-development and learning.

○ Contribute to a positive and collaborative team culture, fostering a proactive and solution-oriented mindset.

○ Drive results and achieve targets by setting performance goals, monitoring progress, and taking appropriate action to ensure successful outcomes.

○ Adhere to WWF’s values: Collaboration, Integrity, Respect, and Courage.

Required Qualifications:

● Minimum of 5 years of professional experience in corporate sustainability or consultant roles; candidates with 3 years of direct experience in behavioral change with sustainability knowledge are encouraged to apply.

● A formal degree in sustainable development, sustainable management, behavioral economics, business, social sciences, humanities, or environmental sciences is preferred, but candidates with relevant experience are encouraged to apply.

This job description covers the main tasks and conveys the spirit of the tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs and the emergence of other special projects.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

Position:

Finance Manager

Reporting to:

Director / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

We are seeking an assistant software engineer for our client ST Engineering.

Assistant Software Manager

Responsibilities

• Provide technical lead in system and network design, with implementation for application system

• Execute full software development life cycle (SDLC)

• Produce specifications and determine operational feasibility

• Responsible for quality assurance, maintenance and enhancement of existing software libraries

• Participate in system acceptance testing and on-site deployment

• Work with Vendor to resolve software issues both on site and off site

• Comply with project plans and industry standards

Requirements

• Degree in EEE/Computer Science/Computer Engineering or equivalent

• Minimum 5 years of technical experience in software development

• Proficiency in C, C++, C#, or Java

• Knowledge of digital communications, Microsoft .NET, Scripting languages

• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

• Knowledge of Firmware development will be an added advantage

• Working location is in Ang Mo Kio

• Singaporeans only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are looking for a passionate and professional Assistant Manager to join our Draw & Result Operations team.

Based in Singapore and reporting to the Senior Manager, the incumbent will perform lottery draw, lottery draw video production and sports resulting or settlement duties and dissemination of results successfully in compliance with established procedures and standards.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in operations or video production/editing, we want to talk to you.

What You'll Do

• You will perform pre-draw preparation, conduct draw, draw video production and editing.
• You will operate customized lottery stream system and video editing software.
• You will monitor sports matches while they are being played and check and enter the results into relevant system and disseminate results to various platforms.
• You will analyse lottery and sports data.
• You will need to act as the Team Lead during the shift hours you are rostered to.
• You will coordinate and prepare monthly draw duty roster.
• You will assist in filing of documents, updating of resulting data and general administration.
• You will purchase be the department in-house trainer for new staff and new system.
• You will compile data to develop maintenance standards and analysis study.
• You will conduct monthly maintenance for draw equipment, draw balls and production equipment and ensure all equipment are in good working condition.

Who You Are

• You will need a bachelor’s degree in any discipline, preferably in video production or editing.
• You will need at least 7-10 years of working experience, with minimum 3-5 years in a supervisory capacity.
• You should have excellent interpersonal and communication skills.
• You should be able to work independently.
• You should be interested in sports (e.g. football & motor racing) and have knowledge of sports and lottery products.
• You should be proficient in Microsoft Office, vMix, DaVinci Resolve.
• You should have basic data analytics knowledge.
• You should be able to work on weekends and PH and perform shift hours, including night shift.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

If you are interested, please send your resume to P&[email protected]. We will reach out to shortlisted candidates for further career conversations.

What you'll be doing

• Oversee workplan performance, risk assessments, and cost control strategies to support strategic goals
• Build strong stakeholder relationships and ensure clear communication on updates and progress
• Develop, manage, and forecast budgets, analysing variances to improve financial planning
• Lead project planning, resource allocation, and process improvements to ensure smooth execution
• Manage daily operations, vendor relationships, and reporting to align with organisational objectives

What we're looking for

• Bachelor Degree level from a recognised institute and above in Business Management/ Finance or related studies
• 7 - 8 years of working experience, preferably 2 year experience for similar role as a leadership position in Healthcare/ Biomedical/ Pharmaceutical environment
• Proficient with advanced Microsoft Excel
• Familiarity with forecasting methods and data analysis

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

ROLE PURPOSE (Why do we need this role?)

• Support the full spectrum of HR management and drive the execution of HR strategy which aligns and integrates APAC office with Tidewater business strategy and corporate agenda.
• Management of the key HR functions of all shore-based personnel in the region, comprising Singapore, Indonesia, Brunei and Australia.
• Serve as the regional liaison between corporate and country contact points
• Implementation of a pre-defined HR Plan that proactively addresses all major HR areas; talent acquisition, organization development, performance management, talent planning and career development, leadership development, compensation and rewards, learning, and diversity.
• Drive C&B projects (operational and strategic), ensure salary management and policies are reviewed and implemented in a sustainable manner in line with Tidewater Values
• Manage the administrative aspects to ensure smooth and efficient administrative services are provided in the office at all times.
• Support Company activities regarding quality, health, safety, and environmental policy
• Strong understanding of requirements within the ISO and ISM standards.

ROLE ACCOUNTABILITIES (What is this role responsible for delivering?)

HR Strategy and Leadership Management

• Support and develop HR plans in support of key business needs.
• Provide expert advice and counsel to senior managers on all organization and HR issues.
• Provide on-going performance coaching and feedback to the managers regarding issues of leadership style, communications, and employee interactions.
• Build in-depth knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance (partnering with the Company’s legal department).

HR Business Partnering & Employee Engagement

• Work with Managers to identify key HR needs, develop appropriate solutions and, as appropriate, deliver appropriate solutions to be offered to the organization
• Manage and resolve complex employee relations issues (which can include conducting objective investigations e.g., harassment claims, unfair dismissal claims etc)
• Assist international employees with expatriate assignments and related HR matters by working with local contacts
• Manage and communicate key HR data to ensure that the accuracy and completeness of the reporting is kept to the highest integrity
• Contribute positively to regional and group initiatives

Organisational Design & Talent Management

• Monitor the implementation of on-going succession and development planning for the organization.
• Manage the development of the training/development strategies to close skill “gaps” between current and future skill set and competencies.
• Develop and administer HR performance management programs, plan, and advise the assigned organization’s management in the carrying out of performance management and HR development plans.
• Consult with the organization’s management in aligning performance management and reward recommendations.
• Regularly monitor and review the organizational design and structure to ensure that the most optimal and cost-effective design of the organization is achieved, ensuring that decision making, accountability, span of control and operating level are right sized.

Compensation & Benefits

• Engage in various C&B surveys and relevant projects to ensure that Tidewater is at the forefront of desired salary position through C&B survey participation, update of salary structures, system data, provision of compensation data and salary position analysis.
• Ensure compliance with local employment regulations.
• Accountable for implementing Compensation & Benefits policies standards, strategies, plans and systems globally and providing advisory and technical support.
• Develop/design common processes and programs aligned to global standards, understanding regional specifics and incorporates into global solutions.
• Critical evaluation of Job Descriptions for existing and new positions within the businesses.
• Review, monitor, and approve programs and documentation, as assigned, to ensure compliance with relevant standards, regulations, and guidance documents.

Operations

• Responsible to work with payroll and HR shared services team to ensure employees life cycle managed end to end
• Prepare and submit payroll instructions for processing as required
• Manage and administer leave management system for all shore-based employees

Training

• Manage and administer training / compliance programmes for all shore-based employees
• Ensure mandatory training programmes for shore-based employees are completed on a timely basis

Office Administration

• Design and implement administrative procedures and policies by monitoring relevant office expenditure.
• Maintain and update office environment and supplies.
• Verify accuracy of supplier invoices and their payment in accordance to agreed terms.
• Review, negotiate and maintain necessary vendor contracts for office maintenance.
• Establish mobile phone issuance procedure, records and inventory.
• Plan and implement office layouts, and equipment procurement including organising and coordinating with vendors/contractors on major office repairs, renovation and maintenance.
• Managing and maintaining records on office/building lease agreement.
• Maintain office entry system for the Singapore office and prepare evacuation plan when necessary.
• Manage Corporate Travel Agent(s) and administer Business Travel Policy for shore-based employees
• Manage the administrative team and provide supervision in their performance.
• Conduct internal audits for shore-based functions and processes

Team Management

• Plan staffing levels and work with Heads of Departments to recruit, interview, select, hire, and employ the right people within budgetary guidelines. Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organization. Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

People Management

• Actively champion professional and transparent communication and behaviour consistent with the Tidewater Values.
• Ensure effective resourcing is achieved in time and on budget and ensure the management of employees tasks and time is balanced and appropriate.
• Set the goals and manage the performance of team and individuals inline with department performance targets through the performance management process.
• Engage employees through coaching, mentoring, two-way communication and use of career and development tools and processes.

QUALIFICATIONS / SKILLS / LICENSES

Education or equivalent experience:

• Strong practical experience in HR process and ability to translate business needs to solutions
• Resourceful and self-driven with a high degree of professional integrity
• Meticulous and demonstrable experience with HR metrics
• Good general knowledge of labour legislations and HR best practices
• Proven track record in recruitment, employee relations, and performance management.
• Degree in a related discipline, HR preferred.
• At least 3 years of management experience or business partnering within the shipping industry is preferred
• Excellent project management and collaboration skills

Skills & Experience:

• Effective communication, leadership, and interpersonal skills: The ability to effectively communicate and collaborate with internal and external stakeholders, foster a positive work environment and promote inclusivity is crucial
• Understanding and facilitating change: Handling challenges, continuous improvement initiatives and change management in a dynamic environment.
• Agility: Ability to work as a team player or independently interchangeably as appropriate in the situation.
• Problem-solving and decision-making skills: Make quick and sound decisions in potentially challenging situations, be adaptable and resilient when faced with conflicting priorities and multiple tasks.
• Commercial acumen: Understanding business aspects of shipping operations is valuable.