Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Job Summary:

We’re looking for a skilled Project Management Officer (PMO) to join our team and help drive the success of our crypto initiatives. The PMO will support project planning, monitoring, and reporting across multiple teams, ensuring projects stay on track and align with business goals. This role is ideal for a detail-oriented professional with a strong understanding of cryptocurrency and blockchain, capable of coordinating complex projects and driving results in a fast-paced environment.

Key Responsibilities:

• Oversee project timelines, deliverables, and resources to ensure efficient execution of crypto projects.
• Develop and maintain project documentation, including plans, risk assessments, and status reports.
• Collaborate with cross-functional teams to monitor project progress and address potential issues proactively.
• Implement and maintain project management standards, methodologies, and best practices.
• Facilitate communication between teams and stakeholders, ensuring alignment on project goals and timelines.
• Prepare regular project updates and reports for senior leadership and stakeholders.

Qualifications:

• Bachelor’s degree in Business, Management, or related field (PMP or PRINCE2 certification is a plus).
• More than 10 years of experience in project management, in the crypto industry.
• Strong knowledge of cryptocurrency, blockchain, and emerging digital technologies.
• Proficiency with project management tools (e.g., MS Project, JIRA, Asana).
• Excellent communication and comfortable to liaise and present in Mandarin with stakeholders stationed in China/Taiwan.
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Benefits:

• AWS 13 Month Bonus
• Annual Performance Bonus
• Competitive Remuneration Salary Package
• Fixed Monthly Mobile Allowance
• Flexible Employee Health Benefits Scheme (Purchase for Gym Membership/Spa/Hotels/Flight/Electronic Devices)
• Insurance & Dental Plan
• Monthly Company Sponsored Tea Break
• Quarterly Department Team Building
• Quarterly Company Team Building
• Accessible Working Location (5-8 mins walk from Chinatown/ClarkeQuay/CityHall MRT)

Exciting Career Opportunity: Management Associate/Talent Acquisition Specialist (Mid-Career Switch)Are you ready to take your career in a new direction? Whether you have experience in HR, business, or a completely different field, this is your chance to transition into an exciting role in recruitment within the financial services sector. We are looking for motivated individuals who are eager to upskill themselves and embrace a fresh career challenge.Your Role: Key ResponsibilitiesTalent Sourcing & Selection: Identify, screen, and coordinate interviews with high-potential candidates using various sourcing channels.
Candidate Experience: Ensure a smooth and positive recruitment journey for candidates, building meaningful relationships along the way.
Strategic Recruitment Support: Collaborate on innovative recruitment strategies designed to attract top talent in the financial services sector.
Process Improvement: Help optimize recruitment workflows for greater efficiency and effectiveness.
Market Research: Stay updated on industry trends and competitor strategies to inform recruitment initiatives.
Employer Branding: Contribute to creating recruitment campaigns and materials that position us as an employer of choice.
Event Management: Assist in organizing and participating in career fairs, networking events, and campus recruitment activities.
Business Development Assistance: Support client identification, conduct market research, and contribute to sales strategies.
Data Analysis: Maintain and analyze recruitment metrics to drive data-informed decision-making.
What We’re Looking ForDiverse Backgrounds Welcome: Whether you’re transitioning from HR, sales, marketing, operations, or another field, we value your unique perspective and transferable skills.
Passion for Upskilling: A strong desire to learn, grow, and thrive in the dynamic world of financial services recruitment.
Education: A GCE 'A' Level, International Baccalaureate Diploma, Diploma from a Singapore polytechnic, or equivalent.
Interpersonal Skills: Exceptional communication and relationship-building abilities.
HR Experience Advantageous: Previous HR or recruitment experience is beneficial but not mandatory.
Adaptability: Eager to take on new challenges and explore opportunities in a fast-paced industry.
Why Make the Switch?Specialized Training: Receive comprehensive training tailored to help you transition into recruitment for the financial services sector.
Mentorship: Learn from experienced professionals who will guide you through your career journey.
Career Growth: Build your expertise in recruitment while leveraging your previous experience.
Professional Development: Gain valuable skills in social media outreach, employer branding, and strategic recruitment.
Industry Insights: Explore the exciting world of financial services and expand your professional horizons.
Who Should Apply?This role is perfect for individuals seeking a fresh career path and new challenges. Whether you have experience in HR, business, or another sector, if you’re driven, eager to learn, and excited about recruitment, we’d love to hear from you.

Job Responsibilities

-Responsible for reviewing of lease documents, contracts, and tenancy schedule prepared by the team.

-Collate and prepare monthly management reports for submission.

-Responsible for audit checks on leases and tenants, arrears management, tenant and other related lease management functions.

-Oversee arrears management process to ensure arrears ratio is low, prepare arrears report on a regular interval and present the recovery plan for delinquent cases.

-Supervise the team in the tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales.

-Ensure accurate and timely submission of gross sales turnover reports and detailed analysis of rental, gross sales turnover and occupancy cost.

-Develop and maintain cordial relationships with tenants and attend to all feedbacks/requests promptly.

-Coordinate and liaise with both internal and external parties

-Perform any ad hoc duties as assigned by leasing manager and management

Requirements

- A positive work attitude and willingness to learn

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

- Enjoy communicating with people

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Roles and Responsibilities

1. Review of Risk Assessments.

2. Attend Construction Risk Management (CRM) meeting.

3. Attend Project Safety Review (PSR) meeting.

4. DfS and CRM meeting to be conducted simultaneously.

5. Ensure prompt submission of the monthly RMF report during CRM meeting.

6. Attend Monthly RMF meeting.

7. Other RMF roles as tasked by Construction Managers and as per project requirements.

Requirements

- Have reasonable exposure in safety and health for construction especially on transportation infrastructure projects i.e. tunnel structure, viaduct structure etc.

- Attended the Design for Safety (DfS) for Professional Course and passed the assessment

- A registered PE or Architect with a Practicing Certificate, or

- Minimum 10 years relevant experience (tunnel structure, viaduct structure etc.) in the design (min. 5 years in design which includes contributions to designs, writing specifications) and the supervision of the construction of structures

Other information

Work location at Bugis

To Apply

Please submit updated CV with below details.

• Current & Expected Salary

• List of Projects Handled

• Notice Period

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

• Oversight of all operation in company, reporting directly to Director
• Make critical decisions relating to the ground management of operational assignments and manpower deployment matters.
• Train and supervise operations team to ensure compliance to established procedures and SOP.
• Support and assist project executives in commercial / contractual negotiations with professional consultants and Clients in the process of executing construction contracts;
• Monitor the implementation of commercial policies and procedures within Singapore region ensuring legal compliance;
• Provide commercial, contractual and legal support to tenders teams;
• Acts as a representative of the company on Supervisory Boards of Joint Ventures exercising executive control of Project Management Teams;
• Review the reports on the status of projects indicating current status with regards to financial situation and provide guidance and recommendations for improvement;
• Compilation and presentation of claims management strategies;
• Advise on dispute avoidance and dispute resolution strategies;

Reporting to the Outlet Chef/Restaurant Manager, you will assist in ensuring the smooth running of kitchen/ service operations in various aspects. A fast track career progression to Assistant Outlet Chef/Outlet Chef/ Outlet Manager, through a comprehensive training programme.

Responsibilities:

• Assist the Outlet Chef/ Outlet Manager in-charge in ensuring the smooth running of kitchen/ service operations.
• Responsible for food preparation, cooking and keeping the kitchen an equipment clean
• Meeting food quality expectations of customers
• Responsible for assisting the Outlet Chef in planning staff duty roster, preparing and cooking of food
• Assist Outlet Chef in ordering food for the week
• Ensure that there is little wastage in food preparation
• Make decisions on issues such as recruitment, discipline, termination of employment, performance assessment and reward.
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations
• Monitor outlet’s expenses, making sure that all costs are within the budget. Feedback regularly to Area Manager regarding any discrepancies or adjustments in the budgets
• Plan staff duty schedule for service crew and ensure sufficient staff, whilst minimizing costs. Organize staff stations each day
• Supervise operations in outlet and serve customers when required
• Handle cashiering, tally cash register and bank in cash daily
• Supervise cash flow and handle petty cash payments
• Handle customer complaints, maintaining good customer relationships
• Any other tasks as and when assigned by Management

Requirements:

• Degree in any faculty
• Experience in the kitchen environment will be preferred
• Has good exposure to Italian food
• Always keen to get feedback for improvement
• Mature and has good leadership skills
• Able to lead, train, manage and motivate staff
• Required to work on off-office hours as and when required
• Required to work in other outlets as and when required

Roles & Responsibilities

Conduct market research to identify selling possibilities and evaluate customer needs

Actively seek out new sales opportunities through networking and social media

Prepare and deliver appropriate presentations on products and services

Create frequent reviews and reports with sales and financial data

Ensure the availability of stock for sales and demonstrations

Participate on behalf of the company in exhibitions or conferences

Negotiate/close deals and handle complaints or objections

Gather feedback from customers or prospects and share with internal team

Proven experience as a Sales Executive or relevant role

Proficiency in English Excellent knowledge of MS Office

Thorough understanding of marketing and negotiating techniques

Fast learner and passion for sales Self-motivated with a results-driven approach

Aptitude in delivering attractive presentations

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

POSITION OVERVIEW

We are seeking an accomplished and strategic individual with extensive experience in the insurance brokerage industry to serve as Head of Relationship Management. This role will report directly to the CEO and will primarily concentrate on generating new business, identifying client opportunities, and formulating and executing strategies for relationship and business development aimed at enhancing revenue growth and overall business success.

ROLES AND RESPONSIBILITIES

Business Development

• Identify and pursue new business opportunities across the board to contribute to revenue growth and expand our market presence.
• Establish new channels for business acquisition across all business lines to ensure sustained growth, aligning revenue growth with the overall company strategy.
• Work in partnership with all business departments to identify areas of improvement and implementation plans to design the best possible client journey.
• Analyse market trends, competitor actions, and regulatory developments to equip clients with insights and help positioning Diot-Siaci Asia as a trusted advisor for both individual and corporate clients.
• Collaborate closely with teams across various business units to prioritize the development of new business opportunities and establish relationships with both existing clients and potential clients.
• Partner with the marketing department to design targeted campaigns that align with our marketing strategies.

Strategic Account Management

• Develop, execute, and manage strategies for relationship management aimed at strengthening and broadening essential client partnerships.
• Improve client satisfaction, retention, and growth by providing exceptional, tailored solutions that meet the specific requirements of clients.

Team Leadership

• Coach and mentor the relationship managers, providing guidance on recognizing potential opportunities and developing effective sales presentations to drive outstanding performance, improve client relationships, and boost client satisfaction.
• Foster and encourage a collaborative team dynamic in both internal and external business interactions.

REQUIREMENTS

• A minimum of a bachelor’s degree in business administration, marketing, or a related discipline is required.
• At least 10 years of experience in the insurance brokerage industry with a successful track record in business development and new business sales. Applicants lacking that level of experience will not be contacted.
• Strong financial and business acumen, with analytical skills, problem-solving abilities and strategic planning capabilities.
• Outstanding interpersonal and communication skills and able to establish trust with colleagues and clients, and influence key stakeholders.
• Comprehensive knowledge of insurance brokerage operations, products, and services is a plus, along with a deep understanding of the target market and competitive environment in Singapore.

APPLICATION INSTRUCTION

Interested candidates are invited to submit their resume and a cover letter detailing their experience and suitability for the role. We regret only candidates who meet the requirements will be considered.

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Job Description:

· Work closely with the Manager.

· Monitor outlet’s expenses, making sure that all costs are within the budget.

· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

· Make every effort to let customers feel welcome with friendly and uncompromising service.

· Supervise operations in outlet and serve customers.

· Handle customer complaints, maintaining good customer relationships.

· Progressively master the skills to run restaurant operations.

· Receive training and perform duties in various sections of company’s operations.

· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

· Perform ad-hoc duties as assigned by superior.

Requirement：

· Bachelor degree or above

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

· PC literate, well-organized and self-motivated

· Bilingual in English and Mandarin to communicate with customers

Responsibilities of the Job:

• Immediate handling of incoming vessel purchase orders
• Send orders to appropriate suppliers for quotes.
• Price negotiations and order follow-up with suppliers
• Evaluate incoming quotations and confirm supplier selection following Superintendent/Technical Manager or higher authority permission.
• To work closely with the warehouse and suppliers to ensure on-time delivery.
• Send instructions to the supplier.
• Keep the vessels and Vessel Managers informed of any delivery.
• Contact with the port agents of the vessel
• Clearance through customs
• Based on the practical arrangements made by the Vessel Manager, make the necessary official bookings for service and repairs.
• Maintain and update the supplier's database across many platforms.

Requirements for the Position:

• A self-motivated worker with at least three years of experience in the marine industry is required.
• Have initiative and the ability to multitask
  resourceful and skilled at negotiating
• IT savvy
• Capable at working with ERP

SPD Scientific offers a comprehensive range of top-notch laboratory consumables, test-kits reagents, biomedical and laboratory equipment, and a host of microbiology culture media and diagnostic products. The company offers myriad benefits to customers in wide ranging industries, such as F&B sector, pharmaceutical, academic and government research institutions, and healthcare, by providing them the essential tools to assist in their medical research and discoveries.

Currently, we are looking for a Data Management Analyst to join our Team with the following responsibilities:

• Master Data Management: Oversee the global master data lifecycle processes, including the creation, validation, and deactivation of data specific to ERP, and CRM systems.
• Develop and enforce data governance policies and procedures maintained in the respective databases.
• Ensure data quality and integrity across the systems.
• Participate in cross-functional collaboration to support business requests.
• Suggest or support process improvements and best practices in relation to Data Management.
• Conduct regular data audits and quality assessments of the databases.
• Provide training and support to staff on data management practices.
• Resolve data-related issues and discrepancies within the systems.
• Maintain documentation for data management processes and policies.
• Able to translate business requirements into data modelling solutions and data infrastructure.
• Responsible for data migration and data standardisations within the organisations.

Qualifications:

• Bachelor’s degree in Information Technology, Business Administration, or other related fields.
• Minimum of 3-5 years of experience in master data management or a similar role.
• Experience in Microsoft SQL Server and possess advanced SQL queries skill.
• Strong understanding of data governance and data quality principles.
• Proficiency in data management tools and software (e.g., MSSQL Server Management Studio, Power BI, and Excel).
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and a commitment to data accuracy.

Preferred Qualifications:

• Experience in using RapidStart tools and Configuration Packages for Dynamics Navision and/or Business Central.

Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders.
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs
• Measure project performance using appropriate systems, tools, and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Requirements and skills

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office

Roles & Responsibilities

Duties

1) Washing and Cutting of vegetables

2) Cutting and marination of meat

3) Learning to cook of food (stir fry, deep fry, steaming)

3) Maintenance of all kitchen equipment

4) Maintain kitchen hygiene & cleanliness

5) Manage kitchen staff

6) Daily stock take and ordering

7) Checking of invoices and goods upon arrival

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Your role:

Do you enjoy consulting and leading data management and digital transformation projects? Are you looking for a unique opportunity to optimize how data is managed at UBS? Do you aspire to effect change in a large organization via Governance and Advanced Analytics?

We’re looking for someone with these attributes to:

• Take responsibility for data management and transformation projects and contribute to the safe & effective integration of data into cloud-hosting solutions
• Demonstrate how latest technology can help stakeholders achieve their data management goals
• Improve how data consumers and producers discover and share data
• Seek unique opportunities to play a key role on large scale integration programs, facilitating seamless migration of data, ensuring its integrity and quality remain uncompromised
• Communicate effectively with all audiences in a structured manner and collaborate with diverse teams to come up with the best solution
• Actively contribute to the development of Group Internal Consulting

Your team:

Group Internal Consulting (GIC) is UBS's internal consultant unit. We are a driven and diverse team with over 690 people present in 4 regions across the globe. As part of the firm’s Group Integration Office (GIO), we work in close partnership with all divisions and functions to drive integration, transformation and change across UBS, supporting the firm in achieving its strategic goals. Our focus is on delivering high quality services, with fast onboarding, leveraging institutional knowledge. We offer our consultants a diverse portfolio of projects, providing them with the chance to work across the firm. Our consultants are empowered to drive their career development, supported by a tailored training curriculum, a commitment to the new ways of working, a sustainable work life balance and exciting internal mobility options.

Your expertise:

• You completed a degree in Computer Science, Engineering, Economics, Finance, Business Studies or similar (Bachelor or Masters) or a related discipline with higher-than-average grades, with ideally 2-4 years of experience, with experience in data management or advanced analytics
• Hands-on experience with data management and data analysis tools (e.g., Collibra, Python, SQL, Alteryx) as well as with Cloud solutions (e.g., Azure) preferred, relevant certification is a plus
• Familiarity with one or more regulations in the data management space, such as BCBS 239, IFRS, CCAR
• Proficient in Power BI /DAX, including report design, application deployment, and data modeling
• Solid knowledge of data management principles (data governance, data quality, data lineage, etc.)
• Excellent problem-solving skillset and can-do attitude
• Strong written communication and presentation skills as well as experience in collaborating with various stakeholders across different hierarchy levels  
• Proficient in written and spoken English, other languages a plus

Responsibilities

• To carry out counter operations according to the hospital’s guidelines, procedures and policies consistently
• Plan weekly duty roster and manage the deployment of staff for all Visitor Registration Counter
• Supervise and monitor performance of staff to ensure service levels are met. Provide coaching and counselling when necessary
• Manage resources including manpower, equipment and supplies in daily operation
• Handle complaints and feedbacks and perform service recovery. Escalate to Supervisor when necessary
• Investigate causes of discrepancies and complaints and take corrective actions. Raise necessary documentations (Incident Report [IR])
• Conduct on-the-job training (OJT) for new staff and refresher training programs, if necessary
• Provide regular feedback to the Supervisor on staff performance and disciplinary matters
• Disseminate operation updates/information to staff promptly and accurately
• Conduct daily roll calls
• Verify temperature records and attendance, as and when necessary
• Any other duties as assigned by the Superior

Requirements

• Minimum 3 years of experience in customer service related field and one year of supervisory experience
• Able to perform physical job duties like carrying and moving of items
• Proficient in the English language to enable good communications with visitors and staff
• Good natured and patient. Have good temperament to handle difficult visitors and staff
• Good typing skills. Ability to be familiar with the computer and the good knowledge to comprehend and learn and apply a new system quickly and accurately.
• Able to commit staggered shifts (7:30am to 5pm / 8am to 5:30pm / 10:30am to 8pm / 11:30am to 9pm)