We are looking for an experienced and motivated Front Office Manager for a soon-to-open hotel in the heart of downtown. The successful candidate will oversee all aspects of the Front Office.

Job Descriptions

• Coordinate with Housekeeping, Engineering and other Departments in handling guests’ requests, inquires and complaints regarding accommodation, service and billing. Ensure that these activities are well executed to ensure guests’ satisfaction with accommodation and services.
• Formulate and enforce all policies, procedures, rules and regulations pertaining to Front Office activities and ensure that Front Office staff personally understand and adhere to such approved standard procedures and policies of the Hotel.
• See to the preparation and finalization of all Front Office reports, schedules and so on.
• Maintain all the cashier float at Front Office to be in order.
• Check employees’ performance regularly, correcting any mistakes and inadequacies, proceed the counselling if necessary.
• Assess the performance of the staff in Front Office Department regularly and give recommendation of promotion/re-designation to higher management if any staff is applicable.
• Attend daily operation briefing chaired and conduct departmental briefing regularly and keep team updated the necessary information.
• Train personnel according to the established procedures by conducting regular training, schedule meeting to discuss problems, give instructions and assignment of duties etc.
• Ensure that the investigation of irregularities and undesirable guests are properly conducted.
• Receive and greet VIP guests and attend to their inquiries, requests and needs.
• Develop and implement procedures to govern Front Office activities and ensure the Front Office personnel understand and adhere to such approved standard procedures and policies.
• Ensure an effective control rooms reservation to avoid overbooked situation and assist to maximize hotel occupancy.
• Monitor the online guest review to know both positive and negative feedback, share with team, and take necessary action for the improvement on service.
• Perform any duties that may be assigned from time to time by GM.

Job Requirements

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel
• Oral and written fluency in English. Fluency in another language is an advantage
• Commitment to work rotating shifts, weekends and public holidays.
• Great communication skills, ability to interact with guests, employees and third parties that reflect highly on the hotel, the brand and the company.
• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively
• Meticulous with strong attention to details with good follow-up
• Able to provide leadership in creating a cohesive, creative, effective team environment

• Follow the hotel's standard procedures for cleaning and maintaining public areas.
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services.
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly.
• Supervise pest eradication activities with great attention to detail.
• Conduct daily inspections of public areas and employee locker rooms.
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas.
• Regularly spot check employees' performance, correcting any mistakes or deficiencies.
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties.
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed.

JOB REQUIREMENTS

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• A team player and takes initiative to assist other team members when required
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Meticulous with strong attention to details with good follow-up.

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Fresh graduates from NUS/NTU/SMU in Singapore or those with one to two years of work experience. Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Sr Manager, Membership & Quality Management

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high-value international traveler and the mission of the organization is “to contribute to the long-term profitability of its members beyond their capabilities.” The Star Alliance office in Singapore coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

Based in Singapore, the Senior Manager, Membership & Quality Management is a critical leadership position that will play a critical role in delivering the value provided by Star Alliance to the member airlines. This position requires a seasoned professional with a strong background in commercial, operational, and technical functions within the airline industry.

Job Summary

Membership

• Manage the Star Alliance Membership Portfolio of Full Star Alliance Members, Connecting and Intermodal Partners.
• Manage the implementation of business objectives and governance guidelines into day-to-day processes with the members.
• Prepare and conduct the Membership Liaison and Quality Committee, a key governance forum
• Management of Expert Communities in cross-functional business areas (Data analytics, Marketing/Brand, and commercial functions)
• Coordinating the full lifecycle management of Star Alliance members, from new carrier integrations, lifecycle, and exits of members.
• Planning membership entry and exit projects.
• Develop, implement, and maintain collaborative working procedures between Members and the Star Alliance management organization.
• Manage and develop the intra-alliance collaboration tools (Today: StarDesk), including Vendor, IT, procurement, implementation, and lifecycle management.

Business Development

• Manage the overall implementation of business-related compliance requirements for the Star Alliance Members.
• Manage the implementation and distribution of the annual release & publication of Star Alliance Core Values & Standards and the Customer Reference Guide

Quality Management

• Continuously monitor compliance adherence by Star Alliance members through central measurements and annual audits.
• Conduct the planning, organization, reporting and follow-up of member airline audits and passenger journey inspections.
• Continuous review and improvement of the Core Values & Standards, compliance management, and audit concept.

Your Profile

• University business degree, or equivalent.
• Minimum 5 years of relevant professional experience.
• Overall knowledge of the airline & aviation industry in strategic areas, airline corporate functions, quality management, and airline-industry related business functions.
• Advanced knowledge of airline partner and alliance management structures through all levels of collaboration.
• Effective communication and experienced in partner relationship management.
• Competent in negotiation and conflict management.
• Able to cope with time pressure, ability to work with speed, independently and in teams.
• Highly organized and self-motivated to meet critical deadlines by balancing and prioritizing multiple tasks.
• High service philosophy and professional working attitude with attention to detail and excellent follow-through.
• Excellent interpersonal skills & ability to interact appropriately with all levels of the organization.
• Experience in multiple stakeholder management an advantage.
• Able to travel worldwide.
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders.

We Offer

• Full-time position based in our Singapore office
• Travel Benefits
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity, and dedication to a global team focused on delivering value to frequent international travelers who travel on our member airlines.

If you believe you are the perfect candidate, then allow us to get to know you and submit your CV to [email protected].

Job Summary:

We are seeking an experienced and highly skilled Project Manager to join our dynamic team in Singapore. As a Project Manager, you will be responsible for planning, executing, and closing projects within specified deadlines and budget constraints for our regional projects in China, Singapore, Malaysia, Thailand, etc. The ideal candidate will have a strong background in IT project management, excellent communication skills, and a proven ability to lead cross-functional teams.

Key Responsibilities:

Project Planning and Execution:

• Develop comprehensive project plans outlining scope, objectives, timelines, and resource requirements.
• Execute project plans, ensuring adherence to timelines, budgets, and quality standards.
• Proactively identify and mitigate potential risks and issues.

Stakeholder Management:

• Collaborate with key stakeholders, including internal teams, clients, and vendors, to gather requirements and expectations.
• Maintain regular communication with stakeholders to provide project updates and address concerns.

Team Leadership:

• Lead and motivate cross-functional project teams, providing clear direction and support.
• Foster a collaborative and positive team environment to enhance productivity.

Resource Management:

• Allocate resources efficiently and effectively to ensure project success.
• Monitor and manage project budgets, making adjustments as needed.

Quality Assurance:

• Implement and maintain quality assurance processes to ensure project deliverables meet or exceed expectations.
• Conduct thorough testing and validation of IT solutions.

Documentation:

• Create and maintain project documentation, including project plans, status reports, and risk logs.
• Ensure proper documentation of all project phases for future reference.

Change Management:

• Manage and communicate changes to project scope, schedule, and costs.
• Evaluate and implement change requests in alignment with project goals.

Job requirements:

• Bachelor's degree in Information Technology, Computer Science, Software Engineering or a related field.
• Excellent understanding of project management methodologies and tools.
• Strong leadership and interpersonal skills.
• Exceptional communication and negotiation abilities.
• Demonstrated ability to manage multiple projects simultaneously.
• Minimum of 5 years of experience in IT project management and/or product management in international market.
• Proven track record of successfully delivering complex IT projects on time and within budget.
• Proficiency in English and Mandarin as you need to work closely with Chinese counterparts and liaise with customers from China, Hongkong and Taiwan.

Note: Only shortlisted candidates will be contacted for an interview.

Job Description:

• Manage Fixed Assets data and CIP records
• Maintain Fixed Assets counting and labelling
• Process, verify invoices and prepare payment vouchers within given timeline
• Reconciliation of supplier invoices and statement of accounts
• Work closely with vendors and internal departments to ensure all payment requests, queries, and disputes are resolved promptly.
• Update, verify and maintain accounting journals, ledgers and other financial records
• Assist in month end reporting procedures
• Perform filing and general administrative tasks
• Attend to auditor's and tax queries and prepare ncessary information/schedules/reports requested by the auditor and tax agents
• Ad-hoc accounting duties as assigned by Manager

Job Requirements:

• Candidate possess at least a Diploma in Finance/Accountancy
• Prefably with minimum 2 years of full set of accounting experience
• Good interpersonal and communication skill
• Strong communication, presentation, and interpersonal skills
• Self-motivated, proactive and able to work independently as well as part of a team

Responsibilities:

Management of Risks related

• Check and review annual risk management plan against identified group major risks by HQ.
• Check and review risk assessment items, categories and situations based on direction from HQ and Manager.
• Liaise with internal respective division/group to review own risks within the company.
• Report status to Manager.

Management of Compliance related

• Review and update Authorisation Standards according to HQ requirements and/or local requirements, with/to Manager.
• Implement, Review and Update Rules, Policies etc.
• Review based on updates from HQ and local updates/regulations.
• Ensure internal rules and policies of relevant division/groups in the Companies are aligned and in compliance.
• Implement, Review, and update requests from HQ.
• According to requests and/or requirements from HQ implement, review, and/or update for related topics and/or tasks.
• Liaise with relevant division/group, where required.
• Report the results and/or status to Manager.

Management of Audit / Internal Control

• Conduct annual internal control documentation checks for relevant Companies, with Manager.
• Prepare Report status to Manager.

Educational Awareness

• Review, Prepare materials aligned with relevance to requirements and/ or updates from HQ or in accordance with local regulations.
• Conduct annual educational awareness sessions for refresher and/or share updates.
• Report to Manager.

Any other duties assigned by Superior or by Company.

Requirements

• Bachelor Degree in Arts/ Science / Business Administration from a recognised tertiary institution.
• At least 3 years of working experience in risk management and compliance sectors.
• Microsoft Office-suite and interpersonal and social skills.
• Flexibility to travel in ASIAN country.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We seek to be the Source of Trust in the use of digital services and committed to improving Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

We are looking for a Cybersecurity Engineer (Vulnerability Management) to join us in our mission to improve Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

A brief summary of your job responsibility:

• Plan, develop vulnerability management strategies to detect non-compliance or security vulnerabilities.
• Perform and track vulnerability scans to ensure that vulnerabilities are resolved or mitigated promptly.
• Provide security consultancy on how to close/mitigate vulnerabilities.
• Lead implementation of enterprise security infrastructures which includes Contractor management, design validation and test acceptance.
• Perform maintenance on the enterprise security infrastructures that covers service and security posture upkeep.
• Plan and participate in areas of security operations to ensure that processes meet defined information security policies and standards, and evolving security threats.
• Implement other Security products such as Security Information and Event Management (SIEM) and Network Intrusion Detection and Prevention System (NIPS)

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your documents, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents for the purposes of assessing your suitability for a vacancy with ATS and GovTech and contacting you for future career opportunities. You warrant that where you have disclosed personal data of third parties (e.g. next-of-kin, friends or referees) to ATS, GovTech and their service providers and agents in connection with the abovementioned purposes, you have obtained the prior consent of such third parties for ATS, GovTech and their service providers and agents to collect, use and disclose such personal data for such purposes, in accordance with any applicable laws, regulations and/or guidelines.

To succeed in this role, you will ideally have:

• At least 3 years of experience in implementing and/or managing VMS system
• Team player with strong analytical thinking and problem-solving skills
• Knowledge of operating systems including Linux/Unix and Windows
• PowerShell scripting is an advantage
• VMS product certification such as Tenable, Rapid7 is an advantage
• Security Certifications such as GISA, GSEC, CISSP, CISM is an advantage
• Possess the following soft skills and attributes:
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s)
• Conceptualise the Concept of Operations for the new initiatives
• Familiar with tendering process, defining requirements in tender specification
• Team player and able to lead discussions between internal teams (Operations, Security, Contract) and external product principals or system integrator
• Requires minimal supervision from supervisor
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Able to work independently and as a good team player with analytical, management and planning skills
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.

Responsibilities

• Order materials, supplies, and ingredients based on demand.
• Supervise kitchen employees and organize food orders.
• Oversee the food preparation and cooking process.
• Recruit and train kitchen employees in designated stations.
• Monitor inventory levels and perform weekly inventory assessments.
• Plan work schedule for kitchen employees.
• Store all food products in compliance with health and safety regulations.
• Ensure the kitchen is clean and organized.
• Maintain weekly and monthly cost reports.

Requirements

• Minimum 2 years of experience in F&B / Retail industries
• In-depth knowledge of kitchen health and safety regulations.
• Ability to work well in a stressful and fast-paced environment.
• Excellent problem-solving and conflict management abilities.
• Outstanding communication and organizational skills.
• Able to work in a standing position for long periods of time (up to 9 hours).
• Complete progressive training program will be provided.
• Candidates with no experience are welcome to apply.

Group Overview:

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

About TP:

A world-leading intermediary in the wholesale financial and energy markets, Tullett Prebon seeks to maximise value for its clients' trading activities across voice, hybrid and pure electronic channels.

We offer broking services for a wide range of asset classes, including Equities, Credit, FX, Rates and Insurance Derivatives.

Across all asset classes, Tullett Prebon offers e-solutions to give clients the choice to enter prices and execute trades electronically and directly via one of our hybrid electronic trading systems, or to engage with brokers to help identify and negotiate trades.

Role Overview:

TP ICAP is looking for hungry individuals who flourish in a team environment. Individuals who are sociable and thrive in building long term relationships with clients, this is the right opportunity for you! Prior experience is not a prerequisite, as long as you have a keen interest in financial markets. You will be required to work in a fast paced energetic environment.

Responsibilities:

· Promote Tullett Prebon (TP) as a company

· Provide complete support to the brokers for the smooth running of the desk

· Ensure timely input of trades into trading systems

· Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner

· Identify trade opportunities and calculate strategies

· Keep trade records up to date.

· Update real-time manual / electronic whiteboards with market data

· Provide input on various projects for brokers and traders

· Provide trade details to brokers and traders on a daily basis

· Give live quotes to traders through the messaging systems

· Monitor markets and follow financial news and developments

· Understand the underlying products being traded and keep up to date with knowledge of new products/procedures

· Liaise with clients, (via telephone and face to face) to understand the business objectives of your clients as to provide a reliable and efficient broking service

· Develop new business with existing clients and on-board new clients following the correct process with the Client On-Boarding team

Experience / Competences:

Client Focused

· Personable and engaging

· Communicates effectively and efficiently to internal and external stakeholders

· Build relationships and networks with both internally and externally wherever possible

· Demonstrates strong customer focus

· Demonstrates ability to work effectively with others

· Constructively handles disagreements to reach a resolution

· Ability to work with diverse groups/ personalities

Innovative

· Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

· Seeks opportunities for improvements

· Handles situations and problems with innovation and creativity

Dynamic & Competitive

· Demonstrates high levels of energy in seeking out and achieving new goals

· Goes that “extra mile”

· Is a self-starter

· Shows evidence of being comfortable working in fast paced or pressured environments

· Enjoys a challenge and is able to escalate

· Does not give up easily

Open & Communicative

· Adapts communication style to suit audience

· Projects personal credibility

· Interacts confidently without being overbearing

· Ability to work effectively in a high pressure environment

· Keeps emotions under control in difficult situations

· Handles criticism constructively

Professional Integrity

· Able to demonstrate honesty, integrity and professionalism

· Promotes loyalty to TP ICAP and its principles

· Works ethically and shows respect for both professional and company values

Effective

· Excellent attention to detail, highly organised with a proactive approach

· Strong analytical ability and problem solving skills

Knowledge & Understanding

· Understands ideas and has a viewpoint on the markets and economy

· Willingness to engage with internal and external stakeholders outside of the immediate desk environment

· Hindi language proficiency is a must to liaise with India client

· Knowledge of India’s local money market is preferred

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building (Polytechnic / Office / Mall / Factory)

Position: Full Time Senior Security Officer / Relief Available too

Gross Salary $3000

Days of working: 5/5656/6 days a week, follow roster

Location:

Tampines Office Building (Day SSO)

1. Works in Commercial Buildings / Institution environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interview - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Audris) or sms to 91374851

You may fill in the application form online thru below link.
https://rss.armfort.com/direct-application
Do let us know once you submit the application online.

You will support the Finance, Decision Support Services Unit in performing clinical costing activities and preparation of accurate and timely performance reports to all specialties for better management of hospital departments' performance.

Your job role will include but not be limited to the following:

• Perform and review costings of new and existing procedures to assist in pricing decisions
• Continual improvement of the costing system and identify problem areas and potential cost management improvements
• Undertaking financial evaluations of proposed workplans submitted by clinical heads for approval of capital budgets
• Analysing of revenue and expenditure trends as well as develop systematic procedures and controls to proactively manage departments' budget performance
• Submission of workload and management reports for department stakeholders
• Assisting in the provision of clinical costing information on specific projects undertaken by the Hospital

Job Requirements

• Degree in Accountancy / ACCA (Level 3)
• Experience in a healthcare setting will be an advantage
• Meticulous, possess an analytical, inquisitive mind and a good team player
• Proficient in Microsoft Excel and preferably knowledge of SAP

Dust and polish various surfaces and furniture

· Vacuum, sweep, mop floors and empty trash bins.

· Collaborate with the housekeeping team to complete the daily cleaning schedule.

· Restock cleaning supplies in the hand cart.

· Report any issues that require maintenance.

· Perform any other duties assigned by the superior.

Requirements

· 6 days’ work week, rotating shift.

· Working hours: 8 hours per day

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

You will be part of the Commercial Operations team and reporting to the Centre Manager.

Responsibilities

Customer Experience

• Facilitate key actions involving tenants, e.g. meetings with tenants’ C-suites and/or representatives regarding experiences during their tenure at our buildings as assigned
• Execute agreed standards of customer service, e.g. onboarding, prospecting and service feedback processes
• Monitor and respond to feedback and customer queries in a timely manner
• Manage service recovery when tenants have been inconvenienced, e.g. lift breakdown
• Be familiar with the community of the buildings as assigned
• Provide lobby presence during peak hours to greet and assist tenants and visitors
• Update information about buildings as well as nearby amenities for introduction (refer to onboarding process) and to help first time visitors
• Lead visits to property and shared spaces within the buildings as assigned
• Introduce buildings as assigned as well as CapitaLand's differentiated and shared spaces
• Remain well-groomed as the "face" of the building
• Any other related duties

Community Management

• You will be part of a team to perform engagements, communication and contributing to a vibrant community and eventually, ensure tenant retention within the CapitaLand office portfolio
• Facilitate and participate in activities to inspire and build community
• Build relationships with tenants, prospects and industry professionals to facilitate programming efforts

Requirements

• Minimum Diploma in any discipline with at least 5 years working experience relating to customer service/concierge
• Prior working experience in airlines or hospitality industry preferred
• Excellent interpersonal skills with high level of empathy for others
• Able to articulate and communicate clearly both verbally and written
• Event management and project coordination skills preferred
• Confident, cheerful and energetic disposition while maintaining professionalism
• Able to multi-task with a strong sense of responsibility to see through all task

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

Job Description:

• Report to Head of Marketing Communications and oversee executive/s to provide Marcom and PR support for the assigned portfolios.
• Responsible for providing strategic direction and execution of all communication materials for the assigned portfolios.
• Ensure consistent adherence to Corporate Identity guidelines of the assigned brand/s.
• Responsible for developing and maintaining content including videos & photographs of the assigned portfolios on company’s website and other owned platforms.
• Work closely with Area General Managers, Area Director of Sales & Marketing and Corporate/ Field Sales to develop new campaigns for the respective market segments.
• Recommend, use and optimize various communication platforms to engage with various audiences and market segment.
• Create various marketing materials to be used across various media platforms – offline and online. Materials includes but not limited to: brochures, EDMs, online banners, advertisements, pull up banners, gift cards, corporate gifts, in-house collaterals etc.
• Develop and execute social media strategies include content management to promote the respective properties & brand/s assigned in increased awareness and build up the followers’ community.
• Develop PR strategies & activities to build and enhance the brand values of the hotels and serviced residences under his/her charge. Activities include but not limited to; media familiarization, media enquiries, media giveaways, media events, media engagement etc.

Job Requirements:

• Minimum 3 years of experience in Marcoms with reputable hotel brands, chains or equivalent
• Experience in managing external agencies such as creative, media buy, PR and social media
• Experience in managing external vendors and partners such as printers, publishing houses etc
• Excellent in communication skills
• Proficient in MS Office tools such as Word, Excel, Outlook and PowerPoint
• Knowledge of Photoshop or similar software will be an advantage
• Knowledge of digital marketing and social media management will be an advantage
• Motivated, passionate and self-starter individual who thrive working in a fast-paced environment with demanding work schedules
• Organized, detailed-oriented and sensitive to deadlines
• Excellent interpersonal and communications skills including demonstrated poise, tact and diplomacy especially in dealing with media and senior managements.
• Ability to work independently and as a team player

Role:

Building Manager (Facility Management / Engineering / Up to $6400)

Working Location: Island wide

Office: Ang Mo Kio

Working days: 5.5 days (Alternate Saturday half day)

Basic: $5500 to $6400 (depends on experience)

Job Requirements:

Degree in engineering/ facility management or related

Min 5-year experience in facility management

Security clearance will be required

Roles & Responsibilities

Supervise and lead the operations team in managing the overall operation, maintenance and upkeep of the property and facilities

To manage building’s facilities including but not limited to assets enhancement, supervision of contractors, liaison with clients and facilities operation

Attend to feedback and service requests from clients and liaise with contractors on all maintenance matters

Compile, collate and analyse operational data and reports for continuous improvement

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The APAC Project Management (Integration) is responsible for overseeing and managing the successful integration of various business units, systems, processes, and technologies within an organization. This role involves developing and executing integration strategies, leading cross-functional teams, and ensuring the alignment of projects with the overall business objectives. As a member of the APAC Commercial Excellence team, the successful candidate will play a pivotal role in driving efficiency, scalability, and synergy through effective project management and communication. 

Responsibilities 

Stand-up fully integrated org structure 

• Overseeing consistent implementation of org design principles (span of control, separation of service and sales, revenues/FTE, etc.)
• Change management - training, new leader assimilation, town halls, manager forums 
• Enabling cross-company managers to navigate 2 different eco-systems: expectations, processes, systems - how to simplify, appoint delegate, etc 

Business Management 

• Implement and enforce a single E2E billing and collections process across the combined business 
• Proposal and contract approval flow, consistent across both businesses.  
• Tracking integration cost savings, actions, progress, status 
• Integrate/Build culture 
• Integrating and building our new culture eg. ERG, People & Planet Day, Engage results, etc.  

In this role as a Risk Specialist in Wise’s second line Risk Management Team, you will be a key contributor in, and risk partner for the delivery of the risk management framework in Asia. This role is an exciting opportunity for you if you have some risk management experience and are looking to do impactful work. The role will report to and be supported by the Head of APAC Risk.

Here’s what will you be doing:

• Maintaining risk registers for the markets with focus on the key risks, including risk identification, assessment of risks as per risk methodology, supporting business in remediation of risks.
• Implementation risk appetite statements and key risk indicators for the countries, including monitoring of risks, analysis, reporting and  proposing remediations if required. 
• Determining and presenting the risk profile to the board of directors or to risk committees and to group risk committees.
• Working closely with first line stakeholders to ensure that operational risk policies and frameworks are adhered to.
• Closely work on the risk areas such as incidents, issues and risk assessments.
• Lead the efforts to develop and manage one of the key risks for the organisation such as BCM, technology risks or outsourcing risks
• Creating awareness within the first line on risk management including training etc.

This role would be great for someone who has:

• Experience in mid level risk management.
• Good understanding of systems, management information and reporting systems.
• Demonstrated track record in second line risk management function
• Worked on implementation of outsourcing or technology risk management within an organisation.
• Work independently and flexibly within a fast paced environment.
• Comfortable with change and managing different priorities and working with different stakeholders.
• worked in or familiar with the payments industry.

#LI-JL88

REACHFIELD Security, (Grade "A" Agency) located in Singapore, specializes in supplying security manpower to Schools, Factories, Shopping Centres, Office Buildings, libraries, etc.

Job Description

Senior Security Supervisor, Security Supervisor, Senior Security Officers, Security Officers.

If you have a valid PLRD security license and are keen, please Whatsapp (65) 8379 4701 .  For Supervisor post, please attach a copy of your resume.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 Days 44hrs/week (Shift Hours)

$3200 to $3800

Location: Bugis / Tanglin Mall / Orchard / Buona Vista / Tampines / Jurong West [ Discuss during interview ]

The Role:

The Assistant Restaurant Manager’s contributes to every aspect of the day-to-day running of the restaurant as well as planning for its future success. You will support the team on shift and behind the scenes, helping them to create fantastic moments and feelings for our customers.

Duties and Responsibilities:

People

• Lead, develop and motivate the restaurant team to deliver the restaurant's experience
• Support the attraction, recruitment and training of employee
• Support the growth and development of employee through training and quality conversations
• Recognize success and ensure everyone is well informed and heard by using the appropriate communication channels
• Develop labour schedules that enable the team to deliver the restaurant’s experience
• Support the development and training of Assistant Managers in the restaurant and the region

Product

• Support the team to deliver amazing food, freshly cooked to order and served hot
• Manage inventory and order stocks to ensure all products are available

Place

• Keep the restaurant beautiful, safe, clean and representative of the restaurant’s brand
• Carry out, monitor and correct procedures in order to be safe, legal and follow the restaurant’s standards

Performance

• Grow sales by running shifts in a way that creates positive customer moments and delivers operational efficiency
• Understand the full P&L of the restaurant, and take responsibility delivering the restaurants financial targets including sales and all controllable costs
• Review and ensure timely, accurate and complete daily / weekly / monthly reporting
• Work on business planning, from strategic planning to daily forecasting
• Develop and support local restaurant marketing
• Implement effective restaurant administration, stock control, security and safety

Requirements:

• Minimum 3 years as assistant manager experiences from a hospitality, retail or leisure background
• Proficient in Microsoft Office applications
• Willing to work on shifts, weekends and public holidays

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Receives training and performs duties in several departments such as Sales, Operations and Finance
• Learns line and staff functions, operations, management viewpoints and company policies and practices that affect each phase of business
• Sets performance goals and objectives with upper management
• Monitors performance progress with management and key trainers
• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties
• Receives training in functions and operations of related departments to facilitate subsequent transferability between departments and to provide greater promotional opportunities
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Summary

The Management Representative is responsible for overseeing the company's ISO management system, SAC, and other accreditations. This role involves streamlining company processes and ensuring compliance with established standards. Additionally, the Management Representative will manage audits to maintain organizational quality and regulatory requirements.

Key Responsibilities:

· Oversee the company's ISO management system, SAC, and other accreditations.

· Streamline organizational processes to improve efficiency and effectiveness.

· Ensure compliance with relevant standards and regulations.

· Coordinate and manage audits conducted by external or internal auditors.

· Collaborate with cross-functional teams to implement corrective actions and continuous improvement initiatives.

· Serve as a liaison between management and certification bodies.

Requirements:

· Bachelor's degree in a relevant field or equivalent experience.

· Proficiency in ISO management systems and accreditation processes.

· Previous experience in streamlining organizational processes.

· Strong attention to detail and analytical skills.

· Excellent communication and interpersonal abilities.

· Ability to work independently and collaboratively in a team environment.

· Certification in ISO standards or relevant accreditation is preferred.

Join our team and contribute to our commitment to quality and compliance. Apply now to make a meaningful impact on our organization.

• Award Winning Chain Salon Group
• Monthly Training Programmes
• Media,Magazines and events styling exposure
• Attractive Commission and Bonus scheme

JOB RESPONSIBILITIES

• Advice and consult Clients on In trend hair designs
• Performs advanced hair cutting and hair colouring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Develops ongoing relationships with clients.
• Maintains clean work station and sanitizes all tools.
• Follows all salon policies and procedures.
• Assist to train and guide junior / assistant hair stylist
• Adhoc duties assigned

REQUIREMENTS

• Results driven and customer-oriented
• Strong Team Player
• Good communication and customer service skills
• Passionate creative about hair, beauty and fashion
• Innovative and Energetic Workplace with a Growth Mindset

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

Reachfield Security (Grade “A” agency) specializes in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc

Commercial Building (Polytechnic / Office / Mall / Factory)

Position: Full Time Senior Security Officer / Relief Available too

Gross Salary $3000

Days of working: 5/5656/6 days a week, follow roster

Location:

Tampines Office Building (Day SSO)

1. Works in Commercial Buildings / Institution environment.

2. Good customer service skills; able to communicate with people of all levels

3. 12hrs-shift (Fixed shift, no need to rotate

4. Those have PC Knowledge will be a bonus for commercial building.

5. Job duties include issue visitors/ contractor passes, patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interview - (Mon to Fri, 9am to 5pm)

10 Anson Road #26-09

International Plaza

Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Audris) or sms to 91374851

You may fill in the application form online thru below link.
https://rss.armfort.com/direct-application
Do let us know once you submit the application online.