Job Description

• Industry/ Organization Type: Food Manufacturing
• Position Title: Quality Management & Product Development Executive
• Working Location: Senoko South
• Working Hours: 5 days, Monday – Friday, 9 am – 6:10 pm
• Salary: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Implement, manage and conduct periodically internal audit according to Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic, and Halal Management Systems, ensuring adherence to all certification requirements.
• Support daily operations, troubleshoot non-conformances, and ensure all products meet statutory and regulatory requirements.
• Utilize 7 QC tools for effective problem-solving, identifying root causes of non-conformities from various sources including supplier issues and customer complaints.
• Oversee compliance to CCP, OPRP, and Quality Control Points, managing the non-conformity process from product hold to final stock disposition.
• Coordinate with government agencies/certification bodies for product registration and plant certification updates.
• Conduct trial runs for new products, packaging, and equipment, ensuring validation of test protocols.
• Maintain product formulations and specifications, including nutritional information and shelf life assessments.
• Drive cross-functional collaboration to resolve quality and food safety issues, contributing to system and process improvements for cost optimization and compliance.
• As a Master Document Controller, formalize documents for Food Safety and Quality document and records as per documented information procedure, maintain record keeping.
• Provide training (GMP Hygiene, HACCP and Food Safety) to Operations and Production staff.
• Conduct incoming raw material checks, in-process QC checks and finished product microbiological testing, review QA/QC reports for accuracy and compliance.
• Any ad hoc tasks assigned by superior.

APPLY NOW!!!

• Degree in Food Technology, Food Science, or a related field.
• Minimum of 3 years of experience in QA/QC within the food industry.
• Knowledge of ISO Quality and Food Safety standards, including QMS 9001, FSMS 22000, HACCP,
• 5S, GMP, and other PRPs.
• A resilient team player, quality-focused, and action-oriented.
• Experience with Statistical Process Control, visual board management, and waste elimination is advantageous.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66054 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Shampooing, cutting, styling, and coloring hair, as well as massaging and treating scalps.
• Applying makeup, performing facials, and recommending skincare therapies.
• Performing manicures and pedicures, nail art, and color recommendations.
• Performing permanent and temporary hair removal treatments, such as electrolysis, laser hair removal, and waxing.
• Suggesting guidelines on personal skincare regimes.
• Cross-selling beauty therapies and products.
• Making appointments and documenting treatments.
• Keeping your workstation and tools clean and sterile.
• Taking stock and ensuring there are adequate supplies.

Responsibilities:

• Responsible for pre-contract and post-contract quantity surveying duties for MEP Works including preparation of cost estimates, procurement and tendering, tender evaluation, cashflow forecast, contract administration, variation, final account, etc.
• Manage the MEP Works taking off from drawings and pricing for cost estimates, tender documents, etc.
• Leading and coaching junior staff in delivery of services, including checking on the works done by junior staff
• Collaborate and develop good relationship with clients and stakeholders internally and externally
• Attend meetings and site inspections when required
• Comply with the Company’s QA requirements and best practice
• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements
• Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Valuing completed work and arrange payments
• Provide advice on contractual claims

Requirements:

• Degree or Diploma in Building / Quantity Surveying, Mechanical Engineering, Electrical Engineering qualification
• 1 year experience within pre and post contract in consultancy environment would be of advantages
• Individuals of the highest caliber who are confident, driven and with excellent interpersonal skills
• Organized and able to handle stress

Company Location: Yishun

Job Description

· Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.

· Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical

· Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.

· Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with company policies, processes and legal requirements.

· Ensure close follow-up of outstanding orders and issue with proactive communication to customers.

· Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.

· Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary

· Provide support in business projects related to process improvement, customer experience, etc.

· Performing on miscellaneous duties and projects as assigned.

· Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within company to achieve goals as needed.

Qualifications

· Bachelor Degree, in Business Management, Supply Chain Management or equivalent

· Minimum 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.

· Excellent communication skills, both written and verbal in English. Required Thai language expertise: Able to read, write and converse in Thai.

· Proficiency in MS Office -- Word, Excel, PowerPoint

· Knowledge in SAP or similar ERP system is preferred but not mandatory

· The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks

You will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and teams to develop various systems and support the onboarding of users.

JOB:-

. Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimisation
• Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Requirements:-

• Proven experience as a Service Design and/or Process Improvement Specialist or in a similar role, preferably in a business operations or process improvement capacity
• Good understanding of user-centric principles and/or service design
• Excellent problem-solving skills and the ability to think critically to propose innovative solutions
• Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
• Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
• Strong analytical skills

Job Description & Requirements:

• Work with team to conduct primary and secondary search, do data compilation and analysis report.
• Brainstorm and source for marketing ideas, involve in development of marketing strategies and plans, implement marketing activities.
• Support in project operations and management including liaising with the relevant stakeholders and partners.

We are constantly seeking for dedicated talents to join our practice. To be part of our team, you should possess:

• Minimum degree in Marketing, Business, Management or equivalent
• Minimum 5 years experience in consultancy or equivalent
• Excellent verbal and written communication skills are essential
• Able to multi-task and have a strong capability to meet deadlines and client expectations
• Possess excellent analytical skills, strong attention to detail and able to work with minimal supervision
• Must be a collaborative team player, who takes initiative and possesses flexibility
• Proficient in MS office
• Outspoken with excellent communication and interpersonal skill
• Service-oriented and commercially focused, confident, extremely well-organised and can analyse and make things happen, and work effectively in a highly motivated environment.

Job Responsibilities

Works closely with the head chef and is responsible for various aspects of kitchen operations

• Gain a thorough understanding of kitchen operations, including food preparation, cooking techniques, and plating presentations.
• Assist chefs and kitchen staff in daily tasks such as ingredient preparation, cooking, and food service.
• Learn to oversee kitchen workflow and ensure adherence to quality and safety standards.
• Learn to manage inventory levels of food and kitchen supplies, including ordering, receiving, and storage procedures.
• Support the training and development of kitchen staff, including new hires and existing team members.
• Assist in monitoring food quality and consistency, ensuring that all dishes meet established standards for taste, presentation, and portion size.
• Learn to address customer feedback and implement corrective actions to resolve any issues related to food quality or service.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• 1 years of experience in a professional kitchen, with a focus on semi-fine dining.
• Previous experience in a kitchen environment or culinary education/training program is advantageous.
• Strong passion for the culinary arts and a desire to pursue a career in kitchen management.
• Excellent communication, organization, and problem-solving skills.
• Ability to work effectively in a fast-paced and dynamic environment.

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are Tom’s Palette, an 18 year old GELATO CAFÉ well known for our handcrafted ice cream! IF YOU DON'T SUFFER FROM MELT DOWNS :) join our new team at bugis, upcoming Hougang available in March 2024 too!

Job Description:

- Cultivate positive guest relations at all times such as welcoming customers in a friendly manner.

- Oversee opening, operating, and closing procedures with meticulous attention to detail. Ensure the dining area adheres to health regulations, maintaining cleanliness, functionality, and an appealing appearance.

- Proactively manage and organize shift coverage in case of staff leave or medical leave, either by finding suitable replacements or covering shifts personally.

- Take an active role in scooping ice cream to customers, ensuring a high standard of presentation and customer satisfaction.

- Acquire in-depth knowledge of all ice cream ingredients, sharing stories and details with customers to enhance their experience.

- Adhere to Food & Beverage Safety and Hygiene policies and procedures.

- Maintain menu boards and beverage lists.

- Assist in resolving payment issues promptly (if any).

- Supervise staff performance throughout all service phases, providing direct coaching as needed to uphold our standards.

- Regularly conduct inventory checks for ice cream and related supplies, ensuring accuracy and consistency.

- Establish par levels for ingredients, toppings, and equipment; delegate requisitions for replenishment.

- Actively contribute to the implementation of new ideas for service improvement in the realm of frozen treats.

Personality & Competencies

- Willing to work hard, Keen to learn new things.

· Friendly, enjoy interacting with customers, hardworking and responsible

· Have a sense of professional product knowledge delivery

· Self-motivated, independent yet a good team player.

Requirements

· Must be able to work different shifts, weekends and Public Holidays.

- Able to work overtime.

· Candidates with related experience will be considered be a bonus.

Benefits

- Staff discount

- Free ice cream tasting during working hours

- A friendly, fair and enjoyable work environment

- Others

Management Trainee/Restaurant Crew (Up to $3100, Good Benefits)

Salary Up to $3100
Location: Islandwide
Work days/hours: 5 or 6 days/44 hours

Responsibilities:

• Responsible in daily smooth operation in the restaurant
• Serve & Take orders from the customer
• Assist in kitchen food preparation
• Maintain high standards of quality control, hygiene, health and safety.

Requirement:

• At least 1 year of working experience in the related field is required for this position

Interested applicants, please send your resume to [email protected] or wa.me/6590066657

Regret to inform you that only shortlisted candidates will be contacted by our consultants

Align Recruitment Pte Ltd (20C0253)
Lee Ming Hui (Reg No. R21102976)

Xin Xiamen Capital Management is a Single-Family office founded in Singapore during 2016.

Investment was established out of the collective ambition of investors experienced in the business and finance industries. Our goal is to help entrepreneurs turn their own ideas and visions into successful companies, and have managed to back many success stories so far.

• Location: Suntec City
• Part Time with Flexible work hours and arrangement
• Only need to go office if needed, if not will be remote
• Budget: $1,000 - $3,000

Job Description

• Investment and Asset Management Support: Collaborate with the investment team to support the legal aspects of investment and asset management activities. Assist with due diligence on potential investments, review and summarize investment agreements, and coordinate the execution and filing of investment-related documents.
• Legal Documentation and Contract Management: Prepare, review, and revise legal documents, contracts, and agreements, such as confidentiality agreements, employment contracts, and vendor agreements. Assist with contract negotiations and track contract status, deadlines, and renewals. Maintain a contract management system to organize and manage legal documents.
• Legal Administration: Manage legal department administrative tasks, including maintaining legal files, calendars, and databases. Handle legal correspondence and facilitate communication between the legal team and internal stakeholders. Coordinate meetings, manage attorney schedules, and assist with travel arrangements.
• Other Adhoc duties if needed.

Job Requirements

• Degree in Law or related is preferred.
• Applicant must have minimum 3 years' prior working experience in legal role, preferably in areas in terms of litigation, legal documentation management (i.e.: drafting / preparation)
• Familiar with Equity Trading firm and Cryptocurrency is a plus.
• Able to speak and write Mandarin to liaise with clients from China.

Job Description

· Drive discussions with users to align on requirements and suggest design improvements

· Conduct end user training and support

· Documentation and development of user guide

· Prepare project plans including migration risk, milestones, quality and business sign-off details.

· Ensuring data harmonization and synchronization between systems.

Requirements

· At least 10 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.

· Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.

· Familiar with S/4 HANA LSMW, ABAP, PFCG and SuccessFactors Role Base Permission

· Have at least administrative know-how on managing SuccessFactors modules in at least 3 of the following modules - Employee Central, Recruiting, Onboarding, Learning and talent management modules (Performance & Goals, Succession Planning, Career Development Planning etc.)

· Hands-on design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles.

· Strong understanding of implementation strategy and integration approaches

· Good project management and delivery skills

· Good communication and stakeholder management skills

· Ability to analyze and propose solutions to business requirements & issues

· Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.

Responsibilities

• Assist in the preparation of corporate income tax returns / Learn to manage your compliance tax portfolio
• Manage and teach staff, learn to build client relationships and assist managers and directors to draft replies to IRAS queries
• Assist managers and directors in handling simple tax consulting work and provided with opportunities to develop and build your technical expertise as a tax specialist

Requirements:

• Accountancy degree or equivalent professional qualification
• Diploma holder in Accountancy (with knowledge of taxation)
• At least 3 years working experience in corporate taxation /accounting related fields
• Candidates who do not have the above qualifications but have the relevant experience will be considered.

Special Skills:

• Candidates should possess good command of English with excellent written and verbal communication skills, as well as interpersonal skills.
• Self-starter and ability to work with others
• Strong working knowledge of Microsoft Word and Excel is required.

E-commerce & Marketing Executive (F&B) / Social Media and Brand Management [3770]

Mon-Fri 9AM – 6PM

Location: Boon Lay MRT

Salary: $4000 to $4500

Requirements:

• Minimum Diploma holder in Sales & Marketing /Business Development or related discipline.
• At least 2 years of experience in e-commerce/retail background.
• Strong understanding of digital marketing, ecommerce platforms, order management systems, and fulfilment processes.
• Familiarity with tools like Google Analytics, UX/UI design principles.
• Proficient in search engine optimization (SEO), search engine marketing (SEM), social media marketing, email marketing and marketing automation.

Key Responsibilities:

Ecommerce Key Account Management

• Drive and implement commercial plans across owned and top-tier online marketplace accounts like RedMart and Amazon.
• Achieve sales targets and drive growth within key eCommerce accounts, including negotiations on terms of sale, pricing, and online promotions.

Online Operations:

• Select the right mix of products for online sales based on market demand, target audience preferences, and competitive analysis.
• Collaborate with cross-functional teams to ensure seamless order fulfilment and timely delivery.
• Conduct accurate forecasting, monitor inventory levels, and optimize inventory turnover.
• Ensure eCommerce site optimization for navigation, secure payments, and mobile responsiveness.
• Manage compliance with contractual agreements and legal requirements, including contract renewals and negotiations as needed.

Digital Marketing and Social Media

• Plan and execute digital marketing campaigns on various marketplaces accounts and manage corporate website, E-commerce site and LinkedIn account.
• Enhance product visibility and sales through optimized product listings, manage on-site content, and develop engaging marketing content to drive customer engagement.
• Utilize UX/UI design and checkout process optimization to enhance customer experience and reduce cart abandonment.
• Utilize various online marketing channels such as SEM, SEO, social media, email marketing, and content marketing to effectively reach target consumers.
• Generate reports on key eCommerce and marketing metrics, present findings to management, and make data-driven recommendations for improvement.
• Coordinate with external vendors, agencies, and partners to execute eCommerce initiatives and marketing campaigns effectively.

Brand Management:

• Ensure visually appealing digital assets and brand consistency across all digital touchpoints, including the website, social media platforms and online advertisements.
• Support the team to offer excellent customer service and support to address inquiries, resolve issues and manage loyalty program for owned Ecommerce platform.

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

Job Description

• Managing and maintain records of the incidents and all circumstances and events occurring.
• Perform accident / near miss investigations and report findings with the recommended corrective actions to prevent recurrence to respective management.
• Coordinate, conduct or facilitate Health & Safety training activities and safety meetings.
• Work closely with site Operations Executives and Person in Charge at Projects on all Workplace Safety and Health issues.
• Identify unsafe act or behaviours, advice and counsel all employees and subcontractors in acceptable safety performance and practices with references to the stipulated Risk Assessment, safe work practices, report to management when necessary.
• Perform safety risk assessments and support operation team for safety related administrative works as per customer’s request.
• Perform monthly site audits/inspection.
• Assist to maintain company's Integrated Management System (IMS), system compliance through audits and documentation

Requirement

• Self-driven, able to deliver within short notification/deadline
• Diploma and above in Safety or relevance
• Registered Safety Officer, MOM
• Attended Safety Management Officer Course for Construction (prefer)
• Good knowledge of Safety Regulations and Procedures.
• Possessed own transport / Motorbike driving license
• Ability to present a professional image and to act in the best interests of the Company
• Basic knowledge in Microsoft Office Application (words, excel, ppt).
• Knowledge on IMS

Kindly include the following:

• Reason for leaving (All past and present employment)
• Last drawn Salary
• Expected Salary
• Availability and Notice Period

Responsibilities:

· Oversee all building and Mechanical & Electrical (M&E) services, encompassing renovations, construction works, and routine building maintenance.

· Coordinate, supervise, and manage repair, maintenance, and construction activities, involving technicians, vendors, contractors, and consultants in areas such as landscaping, janitorial services, and building works.

· Obtain and review vendor quotes for procuring parts, services, and labour for repairs, maintenance, and projects.

· Conduct comprehensive facilities inspections and generate detailed reports.

· Collaborate with users, project teams, and contractors to effectively plan and implement building/M&E projects, ensuring routine maintenance schedules are adhered to.

· Ensure compliance with preventive maintenance schedules as per service contracts, and conduct routine inspections covering cleaning, security, waste disposal, washroom services, sanitary, plumbing, mechanical and electrical systems, landscaping, and pest control.

· Strategize and manage rectification works, prioritising efficiency and adherence to project timelines.

· Responsible for the smooth operation of assigned buildings, including quick and effective response to emergencies, with minimal disruption to tenants and owners.

· Ensure compliance with safety and statutory requirements, maintaining a secure working environment.

· Lead innovation initiatives by introducing new processes or technologies in collaboration with technology partners.

· Handle ad-hoc tasks as required.

Requirements:

• Possess a Bachelor's Degree in Building Science, Electrical Mechanical Engineering, Facilities Management, or an equivalent field, along with a minimum of 3 years of hands-on experience in Facilities Management.
• Alternatively, hold a Diploma in Building, Mechanical, or Electrical with a minimum of 5 years of pertinent experience.
• Any additional Facilities Management certifications is considered advantageous.
• Able to read & understand Architectural, C&S and M&E drawings.
• Strong people and stakeholder management skills, complemented by exceptional written communication and presentation abilities.
• Good communication skills with a strong command of English & Mandarin

Banking Industry*

Basic + Commission up to $5000

6 days (Including Weekends + PH)

11am - 8pm

Jobscope:

• Deliver professional client service to customers at roadshow booths
• Proactively acquiring new customers
• Ensure clean application during submission of application
• Provide insights, feedback and suggestions to improve sales processes and promotion strategies
• stay up to date with competitors offers

Role Responsibilities

This is a critical role within the Retail Bank risk management team under which the job holder will support and manage the execution of the risk management strategy for secured lending products (mortgage and auto loans) across ~25 markets, with a total balance sheet of more than $80bn. The job holder will need to partner with both the first line of defence, as well as, the larger Retail Bank risk team, to oversee the growth strategy with respect to the secured lending portfolios across Asia, Africa and the Middle East

Strategy

· Derive and implement credit risk management strategy within the Group’s risk management framework to manage credit risks for the Retail Bank secured lending portfolios, covering primarily mortgage loans, as well as smaller auto loan portfolios.

· Ensure consistent application and enforcement of credit policies, processes, and controls in all markets.

· Anticipate changes in credit conditions and work with respective credit officers in markets to implement effective portfolio actions that mitigate potential risks.

· Proactively manage the portfolio credit risk profile within agreed risk appetite.

· Provide insightful and robust analysis to facilitate credit policy and risk appetite discussions and decision making in the credit risk governance and management group meetings.

Business

· Communicate to the 1LOD the strategic intent and collective agenda for the Function, as it relates to secured lending risk.

· Maintain and develop risk capabilities, skills and infrastructure to meet ongoing business needs and plans for secured lending risk, with an awareness and understanding of the wider business, economic and market environment in which the Group operates.

Process

· Maintain the Group Credit Policy and Credit Procedure Standards for secured lending, matching the key risk characteristics of the portfolio and enabling effective controls.

· Supervise implementation and enforcement of the credit policies and risk control procedures for consistent applications across markets to ensure that processes are in place for the risk officers in Group / Region/ Country to monitor the performance.

People & Talent

· Lead through example and build the appropriate culture and values within the CPBB Risk function and across the wider organisation.

Risk Management

· Maintain all credit risk standards and policies for secured lending and ensure it is aligned to the agreed risk appetite; reflects the key risk characteristics of the portfolio; and enables effective controls.

· Work with 1LOD to formulate risk appetite for different products and segments; facilitate development of new credit programmes to deliver scalable lending solutions.

· Understand sensitivities to key risk drivers and potential stress impact on the portfolio; monitor external factors, such as state of economy, regulatory environment and other emerging risk trends.

· Ensure portfolio standards evolve appropriately to proactively manage the changes in external environment, strategy and risk tolerance.

· Uphold the integrity of risk/return decisions, by challenging business and control function heads to demonstrate that risk origination and control decisions are properly informed and consistent with strategy and risk appetite.

· Direct appropriate response to material events or other risk issues that come to the role holder’s attention.

Governance

· Review CAD, policy dispensations and programme proposals for new and existing products submitted by business units/countries for approval, to ensure that all risk dynamics are properly addressed and controlled

· Maintain a good understanding of the requirements of key external stakeholders relevant to the role and ensure that these are well understood internally and reflected in internal procedures.

· Maintain mortgage and auto loan CADs (Credit Approval Documents) and provide guidance and support to country and regional teams for the related country addenda.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Chief Risk Officer (CRO), CPBB

· Regional Chief Credit Officers (CCOs)

· Country Credit Heads (CCHs)

· Group and Country CRM Heads / teams

· Group and Country Collection teams

· Group RRS, Policy and Governance teams

· Group, Regional and Country Business / Product teams

Role Requirements

· Academic Qualifications: Bachelor or above degree with quantitative skills

Our Ideal Candidate

· 12+ years of hands-on experience in Credit Risk Management for various retail lending products

· Strong understanding of Credit Risk concepts, metrics and drivers

· Previous experience in policy formulation, policy framework design is preferred

· Firm grasp on Business and P&L dynamics

· Strong analytical and execution skills

· Capability to work with a diverse group of multi-function and multi-country stakeholders

Role Specific Technical Competencies

· Risk: Retail and Private Banking Credit Risk

· Risk: Business Partnering

· Risk: Manage Change

· Risk: Manage Projects

· Risk: Manage Risk

· Risk: Communication and Influencing Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Roles & Responsibilities

At Kensington Group, you will have the opportunity to build a career as unique as you are, with the support, inclusive culture and technology. Your unique perspective and voice will help you and your team become even better. Come join our team and create an exceptional experience for yourself as well as a better working environment for everyone.

Your next opportunity

As our HR Executive, you will be responsible for supporting the HR Manager in the HR functions within the organisation. We are looking for a passionate individual to foster a strong Culture that aligns with our Core Values, and also to improve our employee experience at all employee life cycles.

This role will manage the full spectrum of HR, not limited to; HR Support, HR Admin, Benefits Administration, employee relations, recruitment, compliance and other relevant functions.

Key Responsibilities:

HR Administration and operations (90%)

• HR Support:

Act as the primary point of contact for all HR Admin functions, including supporting the HR manager in recruitment, performance appraisal, compensation & benefits, talent management, learning & development, and employee engagement and address employee inquiries for smooth HR operations

• General HR Admin:

Prepare employment letters, confirmation letters, Employment Agreements for review, and new joiners' documentation (arranging logistics for email/IT setup, onboarding email, etc.)

Facilitate all paper claims; dental, medical, membership, training, and update the HR claims tracker in the HR Shared Drive to centralise the data

Manage application, renewal, and cancellation of foreign work passes and respond to MOM surveys

• Benefits Administration:

Handle employee benefits administration, including enrolment, issue resolution, and managing inquiries with our broker and Singlife to arrange logistics arrangements, prepare useful documents, onboarding slides and presentations

• Employee Relations:

Manage and resolve day-to-day employee queries and concerns and fostering a positive workplace culture

• Recruitment Support and Compliance:

Coordinate recruitment activities; refreshing routine job postings, pre-screening applicants, arranging interviews

Facilitating screenings and due diligence for potential new joiner; ensuring Compliance checks such as post-screening, salary slips verification, and reference checks

• Employee Documentation:

Maintain, upkeep, and ensure timely and accurate update of HR database (P-file and HRMS – PayDay) and ensuring all employee personal files records are complete, filed and treated with the strictest confidentiality

Administrative Support (10%):

• Provide administrative support to the receptionist, and offer backup and support to the receptionist when assisting other departments and stakeholders

Qualifications:

• Bachelor's degree in Human Resources Management or related field
• 1-2 years of experience in a HR executive/generalist or relevant position
• Knowledge of Singapore labour law, regulations, and best practices
• Strong interpersonal and communication skills
• Strong organisational and time-management abilities
• Ability to maintain confidentiality and handle discreet sensitive HR matters
• Proficiency in Microsoft office suite and HRMS

What We Offer:

• We offer a competitive salary and benefits package, a collaborative work environment, and opportunities for growth and development.
• We love to hear from you if you can demonstrate that you meet the criteria above.

We regret to inform you that only shortlisted candidates will be informed.

Responsibility

• Assist within the responsibility for analyzing the vulnerabilities' data from multiple sources (i.e. external/internal penetration testing, internal/external vulnerability scanning, etc.) across multiple technologies and dynamic surroundings together with infrastructure and applications to determine risk factors.
• Review & Monitor VM tool operations and co-ordinate Troubleshooting exercise.
• Assist in working with the Business to effectively communicate the risks of identified vulnerabilities and make recommendations regarding the selection of cost-effective security controls to mitigate identified risks
• Provides analysis of vulnerabilities to other team members to assist in support and resolution with overall vulnerability remediation efforts
• Provides analysis and validation post remediation, opportunities for improvements
• Recommend approaches for addressing vulnerabilities include system patching, deployment of specialized controls, code or infrastructure changes, and changes in development processes.
• Perform Remediation Governance and provide Executive Dashboard representation.
• Execute the vulnerability lifecycle management strategy across the organization
• Assist in interfacing with third-party vendors in improving the vulnerability management process
• Monitor news and intelligence feeds on a daily basis to proactively identify vulnerabilities that may impact the organization
• Continue self-development of knowledge, skills and abilities to better support execution of the Cybersecurity capability

Experience:

• Total of 7 to 10 years in IT technical role with at least 5 years’ experience in vulnerability management and compliance monitoring.
• Bachelor’s Degree in Computer Science or equivalent
• Demonstrated experience in cybersecurity vulnerability management and analysis.
• Well conversant in VM tool - Tenable (Mandatory) covering both VM & Policy compliance scanning. Other tools knowledge like Qualys, Rapid7 & MS Defender will be preferred in addition.
• Experience in defining, implementing, and consulting for vulnerability management framework based on enterprise security requirements.
• Overall knowledge in VM process and remediation Governance. Ability in working with the Business to effectively communicate the risks of identified vulnerabilities and recommend approach for addressing vulnerabilities.
• Holds experience in delivering Risk and Compliance management services for a client-based delivery environment.
• Good problem solving capability, team player, good communication and documentation skills.
• Handle multiple tasks with different group in a team in a wider domain.
• Ability to prepare Informative Presentation & MIS documentation.
• Ready to work in shifts (24x7 in rotation)
• Should be working as per policies & procedures in compliance with Information Security recommendations.
• Self-driven to take individual initiatives and able to work with minimal guidance.

Job Summary:

As an R&D cum Product Management Engineer, your role is to drive the research and development efforts of new products and technologies while also managing the product lifecycle and ensuring its successful market introduction. You will be responsible for conceptualizing, designing, and developing innovative products that align with customer needs and business objectives.

Job Responsibilities:

1. Research and Development:

· Conduct market research and analysis to identify customer needs, market trends, and competitive landscape.

· Collaborate with cross-functional teams to develop new product concepts and ideas.

· Design and develop prototypes, conduct testing, and evaluate feasibility to validate product concepts and technical viability.

· Utilize engineering principles, tools, and techniques to optimize product performance, reliability, and cost-effectiveness.

· Stay updated with the latest advancements, technologies, and industry standards relevant to the product domain.

2. Product Management:

· Develop and execute product strategies, roadmaps, and launch plans in alignment with company goals and market demands.

· Conduct market and customer research to identify product requirements, features, and specifications.

· Monitor product performance, gather customer feedback, and conduct market analysis to identify opportunities for product enhancements and improvements.

· Work closely with operations teams to ensure successful product commercialization and production.

3. Cross-functional Collaboration:

· Collaborate with internal and external teams to drive product development and launch activities.

· Coordinate with internal teams to ensure product meets technical specifications and customer requirements.

· Engage with operations team to ensure smooth transition from R&D to production and resolve any production-related issues.

· Collaborate with sales teams to develop go-to-market strategies and sales support materials.

· Work closely with sales teams to provide product training, technical support, and assist in addressing customer inquiries and concerns.

4. Project Management:

· Manage the entire product development lifecycle, from ideation to commercialization, ensuring adherence to project timelines, budgets, and quality standards.

· Create project plans, set milestones, and allocate resources effectively.

· Monitor project progress, identify risks, and implement mitigation strategies.

· Communicate project updates and status to management.

5. Documentation and Reporting:

· Maintain accurate documentation of product development processes, technical specifications, and project milestones.

· Prepare and present reports, including product performance metrics, market analysis, and competitive assessments.

6. Intellectual Property (IP) Management:

· Assist in identifying and protecting intellectual property, including patents, trademarks, and copyrights related to new products and technologies.

Job Requirement:

1. Education and Experience:

· Min. Master's degree or PhD in Chemistry/Organic Chemistry/Organometallic Chemistry.

· At least 3 years(PhD)/5 years (Master’s degree) of working experience in research and development and product management role. Significant R&D exposure to specialty chemicals or semiconductor wafer fab environment is considered advantageous.

2. Technical Skills:

· Strong technical background and proficiency in engineering principles, design methodologies, and product development processes.

· Knowledge of relevant technologies, materials, and manufacturing processes related to the industry.

· Understanding of quality standards, regulatory requirements, and testing procedures relevant to product development.

· Strong instrumentation hands on experience will be preferred.

3. Product Management:

· Knowledge and experience in product management concepts, including market research, competitive analysis, and product lifecycle management.

· Strong business acumen and understanding of financial aspects related to product management.

4. Project Management:

· Strong project management skills to effectively plan, coordinate, and execute product development projects.

· Ability to manage multiple projects simultaneously, prioritize tasks, and meet project deadlines.

· Ability to plan, schedule and tracking project progress.

5. Communication and Collaboration:

· Excellent communication skills, both verbal and written, to effectively convey technical and product-related information to cross-functional teams and customers.

· Ability to collaborate and work effectively with diverse teams.

· Strong interpersonal skills to build relationships and drive consensus among team members.

6. Analytical and Problem-Solving Skills:

· Strong analytical and problem-solving abilities to analyze complex technical and market data.

· Ability to identify and resolve technical issues and challenges during the product development process.

7. Entrepreneurial and Innovative Mindset:

· Proactive and self-motivated approach with a passion for innovation and new product development.

· Ability to think creatively and generate innovative ideas to address customer needs and differentiate products in the market.

· Willingness to take calculated risks and embrace a dynamic and fast-paced work environment.

8. Ability to multi task, work under pressure, prioritize work-load, be systematic and meticulous and able to make sound decisions - expected to have a high level of resilience, initiative, interpersonal skill, pro-active, driven to excel and work in a fast pace environment.

9. Willing to travel when required.

The person is responsible for the successful implementation of ERP projects. Managing system/client projects starting from system study gathering, preparing program specifications, system testing, user training, system installation, problem solving and trouble shooting, implementation and continuous account monitoring.

• Manage project implementation.
• Conduct user training.
• Study user requirements
• Study and prepare system specification and coordinate with the development.
• Conduct pre and post-sales demonstration of system to clients.
• Installation of software
• Help-desk support
• On-site support
• Troubleshooting
• Report and form customization
• Evaluation of software
• Understand customer needs and requirement
• Setup of company database
• Working hours: 9am to 5.30pm for 5 days
• Driving License is not required
• Minimum traveling is required; Transport will be reimbursed

Requirements

Looking for someone who is independent and is able to understand business workflow as well as financial and operational requirement. A keen interest in teaching, problem solving and learning new software and update is very important. He/She has to be very organise, hardworking, has a strong sense of responsibility, loyalty, motivation, can handle job pressure well, and with a good leadership skill.

• Inexperienced applicants welcome
• Min 2 years experience in ERP solutions
• Knowledge of IT and accountsc
• Knowledge in MS Products
• Good knowledge in Seagate crystal and MS.SQL database
• Understand company requirement for the financial and business operational workflow
• Patient and Independent
• Excellent communication and presentation skill

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: East

Nearby MRT:

Pasir Ris MRT Station, Tampines MRT Station, Siglap MRT Station, Dakota MRT Station

Salary: $110

Duties:

1. Work in School environment; dealing with mainly public, students, clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

Resposibilities:

• Attend weekly Ops meetings with respective business units / properties. Consult with line management providing HR guidance when appropriate. Analyze trends and metrics in partnership with Group HR to develop solutions, programs and policies.
• Manage and resolve complex employee relations issues. Conducts effective, thorough and objective investigations.
• Maintain in depth knowledge of legal requirements related to day-to-day management of employees such as Employment Act / Labor related information etc, reducing legal risks and ensuring regulatory compliance. Partner with legal department as needed/required.
• Provides day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions). Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Provides HR Policy guidance and interpretation. Develop contract terms for new hires, promotions, transfers.
• Provide guidance and input on business unit restructures, workforce planning, succession planning. Identify training needs for business units and individual executive coaching needs.
• Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met through Touch Points.

Requirements:

• Minimum of 5 years of experience in HR and at least 2 years in HRBP role with Bachelor Degree in HR
• Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, local employment act or labor law.
• Proficiency in Microsoft Office/Excel
• Excellent consulting skills. Excellent client management and business literacy skills.
• Strong conflict management skills, interpersonal and negotiation skills.
• Excellent verbal and written communication skills.
• Develop strong trusting relationships in order to gain support and achieve results.
• Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
• Ability to understand issues domestically and communicate effectively. Be flexible and available to interact with employees at all levels.
• Be self-directed and motivated. Take initiative to identify and anticipate client needs and make recommendations for implementation.