Tasks

• Manage daily workplace operations including office supplies and foster communication and collaboration by designing/activating the workplace as the point of experience
• Serve as first point of contact for visitors and reception for guests and contribute to the organisational development as brand ambassador with focus on hospitality and operational excellence
• Provide secretarial support to the Board of Management, which encompasses scheduling and coordinating meetings/appointments, assisting in business travel, collating reports and presentations, and take charge of asset management which includes company cars and insurances
• Work with building management and external vendors to ensure adequate maintenance of office premises/equipment
• Establish and optimise office systems/processes and update policies/documentation, to improve the work environment and enhance the employees’ experience, health, and safety
• Support the HR department in the onboarding/offboarding of new employees, organisation/ execution of events and internal communications for better employee well-being and engagement

• Degree holder with at least 5 years of experience in general administration
• Excellent interpersonal/communication skills and a strong team player
• Customer oriented with positive service attitude and pleasant personality
• Experience in facility management and HR operations is an added advantage
• Strong organisation skills, resourceful and able to handle multiple tasks and work independently

Nityo Infotech is looking for a Systems Management Manager. This is a 1 year contract with Nityo, with the opportunity to renew/convert to perm directly with client.

The roles and responsibilities are as follows:

a. Manage projects that have transits to warranty / maintenance phase. Work with the vendors, users and relevant parties to ensure systems in warranty or maintenance phase are functioning and performing to specifications. In event of system failure or non-performance to specification, the candidate shall work with the vendors to recover or reinstate the system to its operational states or functionalities in the shortest possible time.

b. Manage in-service systems to ensure each system’s availability is met to support the User operations.

c. Ensure systems are performing in accordance with their system requirements and specifications. Conduct performance review on systems on a regular basis.

d. Together with Operation & Support (O&S) vendors and OEMs, to conduct system faults and defect investigations and manage the rectification process to reinstate the system to its operational condition.

e. Manage maintenance contracts with the relevant vendors to ensure prompt deliveries of services / products and address renewals of contracts and payments to the vendors, as well as to ensure the availability of funds for such payments.

f. Manage system modifications and upgrades through project implementation. Work closely with Users to justify for system modifications / upgrades and assist to seek the necessary approvals from higher management.

g. To support and carry out relevant tasks to ensure operational systems are in compliance with latest ICT related policies. (E.g. Security Audits, IM8 policy compliance matters etc.);

h. Undertake other responsibilities, tasks, projects as assigned by the HTX Management.

The candidate shall meet the following criteria:

1. The candidate shall preferably possess good Project Management and Systems Management skills and knowledge; and understand the concept of System life cycle.

2. The candidate shall preferably have previous experience in maintaining operational systems.

3. The candidate shall preferably be a Certified Project Management Professional (PMP) and IT Infrastructure Library (ITIL) or equivalent practitioner Project Management and System Management experiences.

4. The candidate shall preferably have a sound understanding of and the ability to set up and operate ICT infra, including but not limited to the following:

· Network and Communications Infrastructure;

· Computing and Cloud Infrastructure; and

· Data Centre Management

Working location: Novena area

Position Summary

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

(1) Experienced in F&B operations for at least 2 years;

(2) Independent with initiative;

(3) Maintain daily and monthly reports of outlets;

(4) Preparation of profit / loss statements;

(5) Purchasing of materials if required;

(6) Sourcing for clients to rent stalls;

(7) Daily operations of outlets.

1. Financial Management, ePR, Budgeting for IT Operations

• Managing the Financial Budget and monthly spend for Operations team – AMC, Infra, Security, Monitoring, etc.

• Checking of current spend, validation of budget ask and approved budget amount.

• End to end support for Ops team in entire ePR process. Average items of over 200+ ePR raised per year.

• Coordinate Budget process for Ops team – CAPEX & OPEX

2. Project Bolt Decomm Financial Management

• Main commercial support PIC in Decomm Project team

• Manage the Decomm application financial budgeting, forecast and tracking against target

• Support Partnership and Contract GM and Head of SE/Ops in managing the contract renewal process of all AMC items

• Manage the Planview Decomm Dashboard to provide updated financials against target set that will be used for monthly Project Bolt discussions

3. Planview Phase 2

• Support PMO team with Planview ServiceNow / Jira integration phase of project

• Coordinate meetings / workshops, capture meeting minutes and upload to ProjectPlace

• Follow up with business / key stakeholders on data requirements and upload to ProjectPlace

Requirements:

• Min Bachelor Degree in any discipline ( Finance or Budget Management experience will be advantageous )
• Diploma in any relevant discipline with prior Finance Management

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Project Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

Job Description:

• Perform daily operation tasks (including Kitchen Operations)
• Manage a team of Full time and Part time crew members in your assigned restaurant (including recruitment)
• Assist in Training and Development for new hires in terms of kitchen, counter and dining operations for business growth
• In-charge of stock check & ordering, confirm the condition of all delivery items are within specifications, and ensure proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Department cash-handling policies
• Provide service excellence to our customers and able to handle complaints, performing service recovery and giving recognition to staff based on customer compliments
• Oversee that all equipment of the entire restaurant are fully-functioning, taking initiative for simple repair works where necessary
• Undertake any operation related duties as assigned by the Restaurant General Manager or Area Managers

Job Requirement

• 1 year full time experience in F&B industry,
• Willing to work shift and weekends/Public Holidays
• At least 2 years of supervisory work experience in any QSR (Quick Service Restaurants)
• Proficient in spoken and/or written English

Interested applicants please click Apply Now.

Job Responsibilities:

· Works closely with the head chef and is rsponsible for various aspects of kitchen operations.

· Gain a thorough understanding of kitchen operations, including food preparation, cooking techniques, and plating presentations.

· Assist chefs and kitchen staff in daily tasks such as ingredient preparation, cooking, and food service.

· Learn to oversee kitchen workflow and ensure adherence to quality and safety standards.

· Learn to manage inventory levels of food and kitchen supplies, including ordering, receiving, and storage procedures.

· Support the training and development of kitchen staff, including new hires and existing team members.

· Assist in monitoring food quality and consistency, ensuring that all dishes meet established standards for taste, presentation, and portion size.

· Learn to address customer feedback and implement corrective actions to resolve any issues related to food quality or service.

· Carry out any ad-hoc duties as assigned.

Job Requirements:

· 1 years of experience in a professional kitchen, with a focus on semi-fine dining.

· Previous experience in a kitchen environment or culinary education/training program is advantageous.

· Strong passion for the culinary arts and a desire to pursue a career in kitchen management.

· Excellent communication, organization, and problem-solving skills.

· Ability to work effectively in a fast-paced and dynamic environment.

Job Scope

- Prepare teaching syllabus and lecture material.

- Conducting private and group class in a engaging manner.

- Design worksheets for students as homework.

- Meticulous in reviewing and marking the students' work.

- Provide in-time feedback on students’ progress and keep close touch with teaching coordinators

Requirements

- Native English speaker

- Familiar with MOE Syllabus (Primary or Secondary)

- Familiar with AEIS Exam format and content

- Track record in significantly improving student performance for AEIS exam

- Excellent interpersonal, communication, presentation and organisational skills

- MOE experience is a plus but not a must

We welcome both full-time and part-time tutor.

POSITION SUMMARY

Distribute clean uniforms to personnel according to company specifications. Record assigned and unassigned uniforms as they are distributed, returned, or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements. Complete inventory of uniforms and linens as assigned.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Job Highlights

• Attractive Medical & Dental Benefits
• Friendly Working Environment
• Uniform provided with Laundry Allowance
• AWS & Variable Bonus
• Opportunities for career progression

Job Description

The Customer Service Representative will:

· Maintain a friendly, neat, pleasant and professional image to guests

· Welcome and greets guests (by name if known) always in a warm and professional manner according to hotel standard.

· Perform check-in and check-out for hotel guests, room assignments according to guest preferences in an accurate, professional and efficient manner to create an unforgettable stay experience.

· Maintain effective communication within the Front Office department and other departments, especially Housekeeping to ensure seamless experiences for all guests

· Handle cashier duties in accordance to hotel Policy & Procedures

· Perform night audit function including date roll procedures and reconciliation of cashiering transactions

· To be kept informed of all functions, events, and promotions going on in the hotel and citywide.

· Address all residents’ concerns or complaints with the utmost urgency. Handle all residents’ queries and questions and avoid referring to other persons or departments unless otherwise necessary.

· Maintain the cleanliness and neatness of all work-related areas

· Work at different shifts that may be assigned based on operational necessities.

· Maintain confidentiality of guest and proprietary information

And the rest of the time, Customer Service Representative will

· Perform other duties and functions as may be assigned by the Duty Manager from time to time.

· Participate in any Front Office initiatives and projects.

· Perform any ad-hoc duties assigned.

· Requires to perform shift work and night shift.

KEY QUALIFICATIONS

· Minimum 'N' Levels or higher

· Qualifications in Hospitality Management from a recognized institution is an added advantage

· Minimum 1 to 2 years of relevant experience in front office preferred

· Good command of English is required; Additional language is an asset

· Ability to remain calm and courteous in demanding situations

· Capacity to read situations, understand environments and respond accordingly

· Someone who is a good team player, honest ,details oriented and good interpersonal

· Able to commit shift work and night shift.

Responsibilities

• Handle compliance and tax consulting work for expatriate and high net worth individuals

Requirements:

• Accountancy degree or equivalent professional qualification
• Diploma holder in Accountancy (with knowledge of taxation)
• 3 years of working experience in individual taxation
• Candidates who do not have the above qualification but have the relevant experience will be considered

Special Skills:

• Candidates should possess good command of English with excellent written and verbal communication skills, as well as interpersonal skills
• Self-starter and ability to work with others
• Strong working knowledge of Microsoft Word and Excel is required

Job Description:

· Work closely with the Manager.

· Monitor outlet’s expenses, making sure that all costs are within the budget.

· Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports

· Make every effort to let customers feel welcome with friendly and uncompromising service.

· Supervise operations in outlet and serve customers.

· Handle customer complaints, maintaining good customer relationships.

· Progressively master the skills to run restaurant operations.

· Receive training and perform duties in various sections of company’s operations.

· Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

· Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.

· Perform ad-hoc duties as assigned by superior.

Requirement：

· Bachelor degree or above

· Able to work on split shifts, weekends, and public holidays

· Service oriented and passionate working in F&B industry

· Possess good communication and interpersonal skills

· PC literate, well-organized and self-motivated

· Bilingual in English and Mandarin to communicate with customers

Responsibilities:

• Effectively identify potential opportunities and provide innovative solutions to tackle the problem at its source.
• Engage with highly experienced business and technical professionals from both Singapore and China and take on the challenge to support the company’s new market launch into Southeast Asia.
• Work closely with team members from all functional domains within the organisation and support the daily operational work of the PMO teams.
• Involved in the planning and coordination of designing and driving the implementation of project milestones for a new country launch.
• Any other ad-hoc tasks as assigned, such as data entry and presentations.

Requirements:

• Currently studying Business, Economics, Mathematics or any other related field.
• Meticulous, curious about the business and willing to learn and contribute to the team.
• Proficient in Microsoft Office.
• Good communication and problem-solving skills.

MARKETING ASSISTANT

We are looking for a creative, analytical and experienced

To be successful as a marketing specialist, you must be highly self-motivated, proactive, and have a working knowledge of current marketing tools and strategies to execute successful marketing campaigns.

Marketing Assistant Responsibilities

As an e-waste marketing assistant, your primary responsibility is to support the marketing team in promoting and raising awareness about the company's e-waste recycling services. You will work closely with the marketing manager and other team members to develop and implement effective marketing strategies that will drive customer acquisition and retention.

Your general duties and responsibilities:

1. Conducting market research: You will gather and analyze data on the e-waste recycling industry, including customer preferences, market trends, and competitor analysis. This information will be used to inform marketing strategies and identify opportunities for growth.
2. Developing marketing campaigns: You will assist in creating and executing marketing campaigns across various channels, such as social media, email marketing, and content marketing. This may involve creating engaging content, designing promotional materials, and coordinating with external agencies or vendors.
3. Managing social media presence: You will help maintain and grow the company's social media accounts, including creating and scheduling posts, engaging with followers, and monitoring social media metrics. This will help increase brand visibility and engagement with potential customers.
4. Supporting website management: You will assist in updating and maintaining the company website, ensuring that it is user-friendly, informative, and optimized for search engines. This may involve creating and editing website content, monitoring website analytics, and implementing SEO strategies.
5. Assisting with event planning: You may be involved in organizing and promoting events related to e-waste recycling, such as workshops, webinars, or conferences. This includes coordinating logistics, managing event registrations, and promoting the events through various marketing channels.
6. Tracking and analyzing marketing performance: You will help monitor and evaluate the effectiveness of marketing campaigns and initiatives. This may involve tracking key performance indicators (KPIs), analyzing data, and preparing reports to identify areas for improvement and make data-driven marketing decisions.
7. Providing general administrative support: You may be required to assist with general administrative tasks, such as scheduling meetings, managing calendars, and maintaining marketing databases.

Skills and qualifications:

1. Strong written and verbal communication skills in English
2. Proficiency in social media platforms and digital marketing tools
3. Basic understanding of SEO principles and website analytics
4. Excellent organizational and time management skills
5. Strong attention to detail
6. Ability to work independently and collaboratively in a team environment
7. Familiarity with the e-waste recycling industry is a plus
8. Knowledge of graphic design software and content management systems is a plus
9. Overall, as an e-waste marketing assistant, you will play a crucial role in helping the company effectively communicate its e-waste recycling services to potential customers and contribute to its overall marketing objectives.

Job Description:

• Strategize and design roadmap to grow and future-proof the membership programme, from revenue generation and data management to marketing technology and member experience.
• Develop marketing automation journeys and create personalized email content on Salesforce Marketing Cloud (SFMC), perform database segmentation and run regular A/B tests to drive engagement and return stays.
• Analyse performance of membership growth and engagement, marketing automation and email campaign performance using Salesforce Marketing Cloud (SFMC), Google Analytics, Looker Studio and email deliverability tools.
• Plan and execute multi-market initiatives, both digital and offline, to acquire and engage members.
• Provide governance and training to internal stakeholders, where necessary, on the membership programme.

Job Requirements:

• Ability to thrive in a fast-paced, dynamic environment, while being detail-oriented
• Minimum 4-6 years of work experience in email marketing/marketing automation and/or loyalty programme management
• Strong copywriting skills
• Strong analytical skills
• Hands-on experience with Salesforce Marketing Cloud (SFMC) will be advantageous

Job Description

• Performed thorough calculations for the designs of various equipment to be installed in top food manufacturing companies in Indonesia, which enhanced knowledge in mechanical and system engineering field.
• Liased effectively with customers to ensure supplied system specifications as well as product outcome in accordance with customers’ expectations.
• Communicate effectively with component suppliers worldwide in order to keep project expenditure within budget allocated, improving negotiation and persuasion skills.

Requirements

• Min Bachelor’s degree in mechanical engineering or equivalent.
• Good interpersonal and project management skills.
• Powder-processing systems and equipment experience is an advantage

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or you can send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

JOB SUMMARY

Serves as the Manager on Duty to oversees all aspects of the guest relations function to achieve the highest possible guest satisfaction to current and future VIPs. Ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Responsible for recognition and engagement of our most valuable Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Elite members’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Elite benefits program.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 2 years experience in the Lounge service, guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading VIP Team and Guest Services Teams

• Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
• Monitor guest relations personnel to ensure Elite member consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite, Cobalt and redemption stay members on a daily basis.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Inspects all VIP/Elite Member rooms prior to arrive and greet VIP/Elite Member guest personally.
• Encourages and building mutual trust, respect, and cooperation among team members. Liaise with other departments and necessary outside contracts to ensure excellent service delivery.
• Oversee maintenance of efficient repeat guest history system
• Preparing of welcome letter for VIP/Elite Member guest, schedule and attend regular VIP/Elite Member gues cocktail parties etc
• Handle guest complaints and refer them as necessary, follows up on corrective action
• Serves as a role model to demonstrate appropriate behaviors.
• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Providing Exceptional Elite, Cobalt and redemption stay members Service and Property Operations Support

• Provides services that go above and beyond Elite, Cobalt and redemption stay members expectations in order to promote Elite, Cobalt and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite, Cobalt and redemption stay members as requested.
• Interacts with Elite, Cobalt and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Managing Projects and Policies

• Implements the customer recognition/service program, communicating and ensuring the process.
• Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
• Ensures compliance with all policies, standards and procedures.
• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
• Understands and complies with loss prevention policies and procedures.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
• Serves as a leader in displaying outstanding hospitality skills.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Observes service behaviors of employees and provides feedback to individuals.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to guests as requested.
• Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Records guest issues in the guest response tracking system.
• Reviews comment cards and guest satisfaction results with employees.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Supporting Marriott Loyalty Program

• Partners with Loyalty Head Connector to guide other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Managing and Conducting Human Resource Activities

• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.
• Communicates any variations to the established norms to the appropriate department in a timely manner.
• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
• Participates as needed in the investigation of employee and guest accidents.
• Performs Front Desk duties in high demand times.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Detail Orientation - The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.
• General Hotel Operations - Knowledge of the operating principles and practices of all brand/hotel-specific functions to support successful operations of the overall property (e.g., Engineering/Maintenance, Event Management, Finance and Accounting, Human Resources, Legal/Contracting, Food and Beverage, Guest Services/Front Desk, Sales & Marketing, Security/Loss Prevention, Retail/Gift Shops, Spa, and Recreation/Health Club).
• Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
• Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
• Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading companies in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

We are now looking for a CTRM Consultant to implement our software for new clients.

A client facing role in the oil & commodity trading industry. Expect an exciting and dynamic work environment in a niche industry. Applicants must be comfortable with overseas travel.

Responsibilities

• Configure and implement CoreTRM successfully for clients
• Understand and document client requirements
• Identify any gaps and determine appropriate solutions
• Extend the core product using the data model and the scripting extensions
• Design and configure interfaces to other applications
• Facilitate and ensure user acceptance
• Carry out training for end-users
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers to design and test enhancements
• Follow CoreTRM standards, procedures and policies
• Provide ongoing support to clients when required
• Any other ad-hoc duties when required
• Travel to or based at client sites locally or overseas when required

NOTE: This is not an IT (Information Technology) role - this is a CLIENT FACING role that requires consultants to have the relevant business knowledge, speak to clients, understand their business requirements, and work with internal counterparties (Services/IT team if development work is required) to customise our platform to suit clients' requirements.

Requirements

• Degree in any discipline
• Knowledge of commodity or oil trading is helpful but not mandatory
• Able to work in a fast-paced environment and meet tight deadlines
• Problem solving skills; methodical and logical
• Believer in systems, and business processes
• Comfortable with overseas travel

Job Responsibilities

• Greeting and Bidding Customers Farewell
• Lead Customer to their tables
• Present Menu to Customer
• Inform Customer of Daily Specials and Take Order
• Serve Food & Beverage Order
• Clear & Clean Tables
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Excellent Customer Service
• Good Command in English
• Able to work Independently and Team Worker
• Possess Initiative and Good Working Attitude
• Salary will be based on experience

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available
• Candidate with more experience will be hire under Senior Service Crew

Please kindly email your resume to [email protected]

• Responsible for taking orders and serving food and beverages to guests
• Polite friendly and well grown
• Verifying the identification and of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• work with kitchen staffs to resolve any complaints and process customer payments

Support the development of the programme:

• Apply structured methodology when working with the team and stakeholders to analyse patterns, behaviour, systemic structures and deepen understanding of the challenges faced
• Through a structured approach, need to learn and/or understand concepts and match concepts to current state operating models, prioritise and recommend areas for change
• Have a strong overview of what these needs are by having an effective structure and process in that will tie in with the workstreams
• Able to propose, a coherent plan that can address challenges by e.g., translating care models onto specific areas of need

Programme Evaluation

• Conduct evaluation and review of programme and projects. This includes conducting data analysis and research.
• Working with the Leaders on the phases of change to the new model of care.
• Managing both the dependencies and the interfaces between projects that can span across different stakeholders in the primary care sector.
• Managing risks to the programme's successful outcomes including but not limited to grants processing, liaising with Divisions to ensure proper controls are put in place for fund administration.
• Initiating necessary actions and additional interventions whenever gaps in the programme are identified or where issues arise.
• Reporting the progress of the programme at regular intervals.

Job Requirements

• Degree holder in any discipline with minimum 7 years of relevant working experience (Experience in healthcare industry is a plus but not a must)
• Trained in systems thinking and experience in implementing and facilitating change would be an added advantage
• Possess strong organizational skills, critical thinking, apply an analytical and structured approach toward problem-solving
• Highly driven, self-motivated, resilient and tenacious
• able to thrive under pressure in a fast-paced, rapidly changing environment
• Experience with basic grant management and financial skills to oversee programme budget and evaluation

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Programme Manager

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

POSITION SUMMARY

Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.

Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

JD – lyf Guard (Guest Service Executive)

You will be a multifaceted Community Manager who revels in creating an inclusive and collaborative community at lyf. A day in the life of a lyf Guard starts with checking in a new guest, recommending the must-visit places in the area, replacing a light bulb at night, and ending with having a cup of coffee or sipping wine with the lyf guests in our social spaces after work. You will report to the Senior (GSAM) or Chief lyf Guard (GSM).

Responsibilities

1. Look after the well-being of all guests from arrival until departure by:

a. Assisting lyf residents with their check-in (via mobile app or kiosk)

b. Encouraging members to download the DiscoverASR app to explore and interact with the lyf community

c. Explore the various functions of the app with residents

i. Mobile key, how to message lyf Guards, make ancillary purchases (if available)

d. Handling guest queries

f. Facilitating communication and requests

2. Ensure operational efficiency by:

a. Monitoring record of room availability using the hotel's property management system (PMS)

b. Ensuring that processes carried out adhere to corporate guidelines

c. Performing book-keeping activities whenever necessary

d. Assisting the housekeeping department with regular rounds to ensure the cleanliness of the property – especially the social spaces

e. Handling walk-ins, emails, and phone inquiries

f. Executing light housekeeping/engineering duties and liaising with relevant outsourced contractors for cleaning and maintenance when required

3. Create an inclusive and collaborative community by:

a. Noticing guest preferences and managing their profiles

b. Assisting the Ambassador of Buzz (partnerships and events manager) in curating an event calendar for in-house guests and executing community initiatives

c. Proactively interacting with guests to obtain constructive recommendations that will enhance their stay experience

Job Requirements

You are:

- A dynamic and self-motivated with strong presentation, verbal and written communication skills

- A passionate individual with a passion for entrepreneurial, tech, creative, and collaborative communities

- One with knowledge of current trends and happenings

- A people person and a do-er: be ready to get all hands-on!

- Someone with an attention to detail and possess the ability to anticipate and react to the needs of guests' demands

- Tech savvy, able to pick up and use new systems and technology solutions easily

- One with an exciting skill/talent (lyf skill) such as coffee making, bartending, singing, computer geek (plus point!!!)

- Willing to do 5-day work week shifts, including night shifts

(Note: Shortlisted talents will be invited to submit a 1-minute video on 'All About ME')

The Restaurant Manager oversees and leads all activities within the assigned property to the highest level. He or she will be responsible for leading and directing the restaurant operations to ensure that the guest experience, food and beverage quality and departmental revenue and profit goals meet its highest standard. He or she will also ensure adherence to federal, state and local regulations concerning health, safety, and other compliance requirements, as well as brand standards and local policies and procedures. He or she will report directly to Director of Culinary & Beverage Operation.

The job responsibilities include the following:

• To oversee operations, ensuring that guest satisfaction is monitored and where appropriate, rectified throughout their experience.
• Detailed knowledge of the full bar menu, and able to give comprehensive descriptions of all products.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company policy
• Ensure proper scheduling of staff and administration of human resource records.
• Establish relationships with suppliers and constantly research on new suppliers to ensure competitive sourcing.
• Assist in the management and organization of inventories. Conduct of inventory spot checks where necessary.
• Display good supervisory skills with ability to assign and delegate duties among staffs.
• Manage customer complaints to build brand loyalty.
• Maintain a high customer profile, and handle promptly and courteously all guest comments, questions, complaints, requests and enquiries, taking the necessary action steps and ensuring thorough follow-through.

Requirements:

The candidate should possess the following:

• Diploma in Food and Beverage, Hotel Operations or other related fields, with at least 4 years of related and managerial experience.
• Pre-opening experience for Food and Beverage outlets across various concepts and operations and possess banquet operations experience.
• Experience in menu planning and menu engineering.
• Excellent spoken and written English.
• Strong interpersonal skills and communication skills, and experience in managing large complex teams.
• Creative food and beverage professional with a can-do attitude and always keen to elevate and redefine the food and beverage offerings under his or her charge.
• Confident and meticulous.
• Ability to work independently and in teams.
• Excellent time management and organisational skills.

About ACP

ACP is the leading provider of Learning Management System - LMS, E-learning, Website Development and ICT Solutions. In our current day and age, the evolution and adoption of technology in jobs worldwide have enabled us to streamline job processes and increase organizational efficiency as we receive instantaneous information from the web. As such, digital literacy is a crucial skill that must be imparted to the next generation. We strive to embrace technology to empower every individual to learn in our borderless world.

With your help, we can bring training to you and you to training. If you have a strong background in IT with a passion in sharing your skills and experience to educating the youth, this job is for you! Join us in equipping the young with the right skillsets to build a better tomorrow in our technologically sophisticated world. Together, we can create a brighter future for the next generation.

Please note that we are only hiring Singaporeans and PRs as our ICT Trainers will be deployed into MOE School environments.

When you come on board you can expect to perform:

Training:

• Plan and execute programs and activities according to the ICT Plan
• Conduct software training for students in school in applications such as Microsoft Office or any software identified by the school, as well as IT CCA
• Oversee and train students in the preparation of various ICT related competitions
• Support and conduct special projects training for students that the school embarks on
• Identify areas for improvement and provide solutions

ICT/ Multimedia Support:

• Providing assistance in the management of IT projects and data management of the school
• Provide software and technical assistance to both staff and students
• Providing assistance in the development and research of IT solutions
• Work closely with the HOD IT to spearhead IT initiatives.
• Providing assistance in the updating of contents on the school website, which may involve the creation of animation using the photos provided
• Support events and activities in the areas of photography and videography

Job Requirements:

• Minimum Diploma in Digital Media / Multimedia / Information Technology related courses
• At least 1 year of relevant ICT and multimedia experience
• Proficient in Microsoft Office
• Familiar with Google Suite features.
• Have good knowledge of audio and video management techniques.
• Knowledge in Adobe Creative Suite is advantageous
• Knowledge in media-related software and hardware is preferred. (eg. iMovie, Premiere Pro, Video Cam, DSLR)
• Able to handle and conduct ICT training for teachers would be advantageous
• Excellent attitude, good interpersonal skills, have initiative, and is innovative in problem-solving
• Able to manage logistics and events with good processes e.g. timeline, timetable & scheduling

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.