Responsibilities:

- Hands-on involvement in daily operation to understand and execute duties

- Undertake management trainings and responsibilities with focus on sales management, customer satisfaction, operating expenses and shop’s profitability

- Focus mainly on Service/ FOH, but will have exposure to Kitchen/ BOH. May cover Kitchen/ BOH if operationally required

- Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store

- Any other ad-hoc duties base on operational needs

Requirements:

- Passionate about service and people

- Preferably Diploma in Hospitality or related fields

- Good team player and self-motivated

- 6-days work week and able to work on weekends/public holidays

Benefits:
- Medical + dental benefits
- Birthday vouchers
- Staff discounts across brands

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may call or WhatsApp to 6902 8740 in the following format.

Position applied:
Name:
Residential area:

Alternatively, you may send your application and resume in MS Words format using the APPLY NOW BUTTON

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Loke Hui Ru
Registration Number: R23112446
EA Licence No.: 06C2859 (MCI Career Services Pte Ltd)

JOB DESCRIPTION

• Serve retail customers and advise them on various personal banking and financial products and services based on their needs
• Engage customers through branch banking touch points, tele-appointments, and/or outreach programs
• Provide Financial planning advices to the customers and identify suitable financial solutions offered by the bank to meet their financial goals
• Have a good understanding of the banking regulations and to adhere to the rules and guidelines when conducting businesses
• Professionally and deliver service standards as prescribed by the Bank service values
• Achieve a balanced scorecard set by the company
• Ability to execute and ad-hoc duties as assigned by the Branch in charge

JOB REQUIREMENTS

• Possess a Diploma/Degree in any discipline or equivalent experience

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Salary range: $1900-$2100

No OT required

Location: AMK

Job Description:

1. Arrange and prepare of the material and packaging material for the daily production;

2. Assist for the whole process of the production – labelling of the bottles, filling, carry and

moving of products;

3. Cleaning up and maintain of the working places and maintain the good condition of the

machines/asset of the department;

4. In-charge of the whole documentation, recording, update, issue, maintenance & etc,

from pre-weight till handover the goods to the warehouse;

5. Support internal audit and external audit for ISO such as ISO documentation update,

recording and maintenance;

6. Sourcing, email enquiry to the raw material supplier on the quotation and stock availability.

If the raw material is obsolete will need to counter source alternative and do pre-test before

purchase the raw material;

7. Assist in coaching and guidance to the new employees;

8. Assist in raising the purchase requisition of the raw material, plan the production schedule

in advance with Management based on the inventory stock level;

9. Ensure all the production operators, working environment and also the manufacturing

process is following the SOP;

10. Work as a team to ensure the production is running smooth. Need to learn from the

preparation and understand the production operation flow. Help other employees to

complete the daily output;

11. Create, update and maintain SAP system;

12. Highlight, feedback and suggest during and/or after the monthly staff meeting;

13. Other projects and assignments as instructed or delegated by management and director

Job Requirements:

- Diploma with Engineering Chemical or Chemistry background will be advantage

- At least 2-3 years manufacturing work experience required

- Independent thinker who acts and decides objectively and with integrity

- Willing to learn new things and hands on

- Excellent communication so as to provide training and coaching to team member and

also to handle queries from clients/associates

- ISO 14001, ISO 9001 and ISO 45001 knowledge will be advantage

- Computer literate

Other information:

- AWS & Variable Bonus

- Medical and dental benefits

- Working location: Ang Mo Kio area (3 bus stops from Yio Chu Kang Interchange)

- Working days: 5.5 days work week

- Working hours: Monday to Friday 9am to 6pm, Saturday 9am to 1pm

For quick reply, please contact me at +65 85878287

Registration Number: R21100938 (Tan Jie Bei)

EA Licence No: 22C1301 (Unisearch Services Pte Ltd)

Benefits:-

• A Minimum Salary $2100 to $3200 (Depending on position offered)
• No F&B experience required
• Positions such as Operation Management Trainee, Management Trainee etc
• Job interviews will be arranged
• Structured On-the-Job Training (OJT) provided by the employer
• Candidates with Back of the House (Kitchen) experience may apply to convert their career to Front of the House (Services)
• Candidate should not have related Front of the House (Services) experience within the last 10 years

Job Descriptions:

• Ensure and maintain all inventories are in order/sufficient.
• Assist Restaurant Manager in overseeing daily operation
• Gain knowledge of the company and make essential decisions when necessary
• Ensure the efficiency of Restaurant operation is properly maintained
• Responsible for planning weekly/monthly schedule of manpower
• Liaise with superiors and top management when necessary
• Generate reports and present them to top management
• Perform practical problem-solving skills when necessary
• High energy and a strong passion for delighting customers
• Strong management skills with the ability to lead and motivate a team
• Candidates are required to work on shifts, weekends, and public holidays
• Willingness to stand, and work long shifts of up to 10 hours is required for this position

Note: Applicants will be contacted for a phone interview

Key Responsibilities:

• Assists Educators in planning and implementation of holistic activities for children’s development

• Provides care, guidance and create positive learning experiences to children

• Takes initiative to develop and maintain good relationship with parents

• Works closely with parents on children’s needs

Key Requirements:

• GCE ‘O’ Level (minimum 5 credits and credit in English)

• Possess good verbal and written communication skills

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

Key Responsibilities:

• Rotational Training: Participate in a structured program, rotating through key departments to gain a comprehensive understanding of the business
• Leadership Development: Assist team leads in decision-making, team coordination, and problem-solving to build managerial skills
• Project Management: Take ownership of assigned projects, ensuring timely and successful completion
• Performance Analysis: Analyze business operations and provide insights to improve processes and drive efficiency
• Team Collaboration: Work closely with cross-functional teams to achieve organizational goals and foster innovation
• Customer Engagement: Interact with clients or customers to understand their needs and enhance service delivery
• Reporting & Presentations: Prepare reports, analyze data, and present findings to senior management
• Process Improvement: Identify areas for operational enhancement and propose practical solutions
• Mentorship: Receive guidance and mentorship from experienced leaders to accelerate your career growth
• Progress Evaluation: Participate in regular performance reviews to track your development and set future goals

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interpersonal and communication skills
• Analytical mindset with a proactive approach to problem-solving
• Ability to adapt to a fast-paced and dynamic work environment
• Leadership potential and a passion for driving results

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Telok Ayer

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Rotate through key departments to gain comprehensive business insights
• Work on real tasks and projects in each department, learning by doing
• Participate in tailored training programs and workshops to enhance your skill set
• Gain in-depth knowledge of company operations, policies, and procedures
• Assist in planning and executing impactful business initiatives
• Prepare reports and presentations that shape business decisions
• Collaborate with teams to improve daily operations and streamline processes
• Receive mentorship and coaching to develop leadership and management skills
• Take on greater responsibilities as you grow, showing your initiative
• Support managers with a variety of tasks, contributing to the success of the team

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong interest in gaining cross-functional business experience
• Ability to work independently as well as collaborate with different teams
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Summary:

• F&B Service Management Trainee
• Salary up to $3900 after probation (before probation up to $3400)
• 6 days work week (OT may be required)
• Loyalty bonus available
• Transport provided for the 1st month (5pm - 3am)
• 2nd month onwards @ 11.30am - 11.30pm

Key Responsibilities:

• Will be trained to handle full outlet operations such as front end customer services, beverages making procedure, quality assurance, manpower planning & cost controlling
• Provide suggestive selling accordingly to customers' interests
• Ensure smooth daily operation of the store
• Ensure cleanliness of the store at all times
• Other duties as assigned

Key Requirements:

• Min O level
• Passion in F&B
• Preferably with slight experience in F&B sector

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A bachelor’s degree, Diploma, Higher Nitec or Nitec in any discipline
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

Key Responsibilities:

• Responsible in providing full spectrum of administrative support to the Senior Management Office.

• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.

• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.

• Assist the department in the planning and executing strategic and operational high impact projects.

• Prepare and submit all expense claims and records for the department.

• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.

• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.

• Responsible in the arrangement of overseas travel schedule and itineraries.

Key Requirements:

• Bachelor’s degree in any discipline with keen interest in healthcare.

• Proficient in Microsoft Office (Word, Excel and Power Point).

• Strong written and verbal communication

• Detail-oriented with ability to manage multiple priorities and deadlines

• Possess strong analytical and problem-solving abilities

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Description

• Preparation of dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 2 to 3 years of relevant F&B managerial experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment
• 6 days work week

Job Description:

• Delivering sales, outstanding customer experience, and operational expectations;
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service;
• Connects with every customer by asking open-ended questions to assess needs;
• Ability to learn and share the expertise of products and trends to fit customer’s needs;
• Maintains an awareness of all product knowledge, and current or upcoming product/trends;
• Contributes to a positive and inclusive work environment;
• Keen sense of business acumen, excellence in critical thinking and analytical skills;
• Team player with strong communication and interpersonal skills;
• Strategic player, driven and ambitious in delivery of results;
• Any other ad hoc duties assigned.

Job Requirements:

• A bachelor’s degree, Diploma, Higher Nitec or Nitec in any discipline
• Experience in the Spa, Beauty & TCM Wellness industry are preferred
• Minimum 1 year of Spa/ TCM Wellness/ Sales experience will be an advantage
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays

Job Responsibilities

· To undergo management Training for Front of House (Floor) and Back of House (Kitchen)

·Lead and manage a high performance team and develop talents

·Attend customer's needs and queries

·Handle and resolve customer complaints

·Provide management and administrative support

·Assist Managers complete daily tasks and overseas an efficient and effective day to day operation of branch or outlet

·Monitors in ensuring a clean and safe working environment

·Assist manager in recruitment, training and marketing campaign

·Coach and develop colleagues to ensure meet standard of operation

Job Requirements

· Diploma in Management, Business, Hospitality and relevant fields

· Strong management skills with ability to lead and manage a team

· High energy and strong interpersonal skills

· Well-groomed and professional appearance

· Strong verbal and written communication skills

· Able to work shift, weekends and public holiday

ob Highlights
5-day 44 hours work week
End-year performance bonus
Group medical, hospitalisation and dental insurance

Job Description

Bochinche - Management Trainee (Argentinean steak house) up to $3000
Up to $2,500 Completion Bonus "Terms & Condition Applied".

Our kitchens are the heart of our restaurants, we have a positive, supportive environment and world-class Head Chefs to assist develop your skills. Being part of the Spa Esprit Group, there are opportunities for promotion and growth across the company.

Our Team Culture

We're passionate to develop our people to create the next generation of leaders by training and promoting from within.

Our people aren't robots, we empower people to be themselves, and let their personality, ideas and creativity shine. We take care of our people, we work hard to understand our team members as individuals to set everyone up for success. We build high-performing teams through creating courageous leaders, trusted relationships and training our teams to be knowledgeable and confident in their roles. Our team supports each other, looks after each other and works together to achieve our goals.

As we grow, were on the lookout for full-time and part-time roles in Singapore, Malaysia and internationally. We have upcoming roles for experienced talent, along with junior talent who are keen to gain experience from industry-leading chefs, sommeliers, baristas, bakers, pastry chefs and our leadership team.

Team Benefits

• Amazing career growth and promotion opportunities
• Industry-leading packages
• 05-day 44 hours work week
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• World-class coffee, wine, food and leadership education
• Overseas expansion exposure opportunities
• Free staff meals and drinks
• Discount across all SEG brands
• Group D&D and team bonding events
• Team member referral bonus
• Great annual leave
• Additional Information

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Participate in hands-on job rotational training with a 1-to-1 mentorship support
• Understand each department’s (e.g., HR, Operations, Marketing, Management) daily processes and goals
• Provide administrative support to managers and teams
• Participate in company’s strategic planning
• Help managers in evaluating performance (e.g., writing reports, analyzing data)
• Keep track of business revenue
• Research ways to increase profitability and lower risk
• Take ownership of assigned tasks and contribute ideas for process improvement and innovation
• Maintain accurate records and documentation related to training activities, projects, and other responsibilities

JOB REQUIREMENTS

• Minimum Diploma and above
• Ability to work effectively in a team environment and collaborate with colleagues from diverse backgrounds
• Analytical mindset with the ability to solve problems and make informed decisions
• Eagerness to learn and develop new skills, with a proactive and positive attitude
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

· Working with Outlet Manager to manage all F&B and day-to-day operations

· Learn from Outlet Manager / Chef to acquire information about methods,

procedures, and standards required to perform and excel in your training

· Serve guests efficiently and cater to special requests of guests

· Maintain cleanliness and ensure hygiene standards are met according to Company’s requirements

· Progressively master the skills to run restaurant operations

· Knowledge of preparation of food and inventory levels of the kitchen

· Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

· Perform any ad-hoc duties as required by Management

· Ensure staffs follow company safety SOP

· Follow company safety SOP

· At least GCE O-Level / Diploma / Degree qualifications

· Able to perform split shift and work on weekends and public holidays

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Willing to learn and has passion for service industry

· Provide friendly and professional service to customers

· Able to multi-task and adapt to fast paced environment

· Possess WSQ Food & Hygiene Certificate

Job Duties

· Working with Outlet Manager to manage all F&B and day-to-day operations

· Learn from Outlet Manager to acquire information about methods,

procedures, and standards required to perform and excel in your training

· Serve guests efficiently and cater to special requests of guests

· Maintain cleanliness and ensure hygiene standards are met according to Company’s requirements

· Progressively master the skills to run restaurant operations

· Upon completion of all basic training, set new goals and objectives with the management for your progression in the company

· Perform any ad-hoc duties as required by Management

Job Requirements /

Skills

· At least GCE O-Level / Diploma / Degree qualifications

· Able to perform split shift and work on weekends and public holidays

· With F&B experience is an asset but not essential

· Pleasant and cheerful personality, energetic and team player

· Willing to learn and has passion for service industry

· Provide friendly and professional service to customers

· Able to multi-task and adapt to fast paced environment

· Possess WSQ Food & Hygiene Certificate

Working hours: 10am to 6pm (Monday to Friday)

Working location: Woods Square

Key Responsibilities:

• Participate in a structured training program across various departments to gain comprehensive knowledge of company operation
• Work closely with senior management to understand leadership functions and strategic decision-making processes
• Assist in planning, executing, and monitoring company projects, ensuring timely and efficient completion
• Undergo regular performance assessments to identify strengths and areas for improvement during the program
• Rotate through different departments such as marketing, finance, operations, and HR to gain a holistic view of the business
• Analyse business challenges and propose solutions to improve overall productivity and efficiency
• Prepare reports on progress, business insights, and strategies for department managers and executives
• Work with teams on various projects, developing communication and teamwork skills
• Engage with clients and customers to understand their needs and deliver exceptional service
• Successful trainees may be offered full-time management roles upon completion of the program, with a career path towards leadership positions

Requirements:

• Minimum Diploma and above
• Demonstrated leadership abilities through academic or extracurricular activities
• Strong problem-solving abilities and analytical mindset to evaluate business processes and challenges
• Ability to learn quickly and adapt to different environments, departments, and responsibilities
• Self-motivated with a desire to learn and develop a long-term career in management

EA Reg. Number: R21100629

EA License Number: 22C1278

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality ofdelivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safetyPeople Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Position Purpose

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants

Responsibilities

• Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu

• Kitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of

delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and

kitchen storage capacity

• Oversee the setting up and cleaning of stations by staff

• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency

• Quality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

• Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering

• Oversee the implementation of processes and guidelines in Kitchen Operations

• Train & develop kitchen staff in the preparation of all meals to the highest quality standards

• Position kitchen staff according to operation needs to maximize kitchen efficiencies

• Manage quality and level of kitchen inventory as well as products delivered from suppliers

• Understand food cost models and how these impact the profitability of the restaurants Responsibilities Menu Execution and Delivery

• Supervise stations to deliver orders in accordance to defined cooking processes, recipe and health & safety standard

• Conduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menuKitchen Processes and Concept Development

• Manage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered supplies

• To support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern andkitchen storage capacity

• Oversee the setting up and cleaning of stations by staff• Oversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiencyQuality Assurance & Control

• Investigate causes and reasons for customer complaints pertaining to food quality

• Oversee operations to ensure compliance with all safety procedures and guidelines

• Oversee preparation of all food in accordance to SOPs to ensure and maintain consistent food quality

• Oversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working condition

• Take corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety People Management

• Lead team by providing guidance, support and motivation

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Train and develop kitchen and kaiten staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practices

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Preparation

• Learn the operation process of the bakery department

- Advance preparation, weighing is done accurately, check extensibility and following the daily mixing schedule

• Dividing - Understanding the characteristics of each dough and able to perform troubleshooting

• Shaping - Understanding the amount of portion filling, roll up without damaging the dough, shape properly and according to the procedure

• Baking - Understanding and following the baking procedure and process

• Filing - Can weight correctly and understand the expiration date of each filling

• Sanitation – Understand and follow the correct cleaning procedures

• Other duties – Any ad-hoc duties as required by the manager such as housekeeping

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area
• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience
• Manage and coordinate activities with people, products and equipment to maximize sales and profitResponsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team
• Check readiness of restaurant for service day and brief service crew on staffing roster for service day
• Manage customer flow and seating arrangement
• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary
• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary
• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues
• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task
• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards
• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant
• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions
• Provide training to encourage role rotation amongst service staff
• Train and monitor staff in the company SOPs (standard operating procedures)
• Ensure workplace safety practices

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

• Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

• Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

• Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices