JOB SUMMARY

· Responsible for supporting the development and driving execution of the Global Credit Cards Target State Service model within the context of the wider Global Credit Cards and Personal Loans (CCPL) strategy. Role holder will be responsible for development and execution of roadmap to right size cost to serve.

· This role will work closely with Group, Region and Country level stakeholders to design & implement credit card servicing strategy (incl design & delivery of new capabilities, simplification & continuous refinement of existing capabilities) to optimise financial and non financial results on the Existing to Product (ETP) global credit card portfolio.

RESPONSIBILITIES

Strategy

· The role holder is responsible for supporting the development and execution of global Credit Card Servicing strategy for Existing to Product (“ETP”) customers within the context of the wider global Credit Cards & Personal Loans (“CCPL”) strategy.

· This includes agreeing these strategies with the relevant group, region and country level stakeholders, along with associated financial and non-financial targets and periodically reviewing performance against these targets in line with the Group’s performance management framework.

· Country CCPL GMs are accountable for the CC ETP portfolio profitability and performance and the role holder is concurrently held accountable for the creation and implementation, as well as, financial and non-financial results of the recommended customer servicing strategies for optimizing returns on the ETP global credit card portfolio.

Business

· The role holder is accountable for developing, socializing and helping drive implementation of servicing strategies to enhance ETP Credit Card Portfolio efficiency and returns, and for delivery technologies that satisfy the needs of the business, and are in compliance with all applicable regulatory requirements, including:

· Conceptualise, design and develop the Target State Service Model leveraging insights from voice of client, CPBB and CCPL transformation agenda and collaborating with the respective Operations and Risk teams in Group and Country.

· Maximise the business and customer value of services by ensuring delivery of the ‘right thing at the right time’. Collaborate with key stakeholders to help eliminate, simplify, optimise or develop relevant processes, propositions, policies to enable the target state service model roll out.

· Responsible to work in partnership with Design, Technology and Digital teams to drive the technology/capability roadmap to achieve optimum outcomes in line with target state strategy.

· Enhance prioritisation & decision frameworks relating to client servicing backlog and ensure data driven prioritisation in alignment with strategic outcomes and scorecard.

· Work closely with Fraud Risk, Credit Risk and Collections teams to set risk appetite, review & optimise strategies to improve business efficiency (fraud losses, collection costs), portfolio returns and client experience.

· Product owner for strategic transformation programs involving CC efficiency/cost to serve agenda.

· Collaborate with Finance to understand and drive transparency into cost to serve across focus markets to facilitate effective decision making on transformation agenda.

Processes

The role holder is responsible for:

· Engagement with group policy owners and/or risk control owners for the implementation of policies and control standards set by them.

· Ensuring appropriate procedures and controls are in place to operate within the group credit and operational risk tolerance and appetite.

· Defining and driving global (versus local) regulatory and compliance standards for managing CC ETP servicing, and working closely with markets to ensure they are met.

· Adopting and embedding change delivery standards through the lifecycle of service capabilities.

· Participate in the quarterly planning for the Hive and provide steer on prioritisation of backlog together with Hive Tech Lead.

People & Talent

· Lead through example and build the appropriate culture and values. Set appropriate tone and expectations of and work in collaboration with partners.

· Ensure holders of all critical functions are suitably skilled and qualified for their roles, including effective supervision in place to mitigate any risks.

Risk Management

· Collaboratively partner with risk teams to ensure risk management procedures and processes are effectively implemented to operate within operational and credit risk appetite.

· Partner with country CCPL teams for a robust risk management environment by identifying key risks and issues and ensuring effective mitigating measures and controls are implemented.

· Work collaboratively with countries and functions to ensure any audit findings are suitably rectified, as it relates to their areas of portfolio intervention.

Governance

· Develop and implement a clear structure of accountability to ensure cross functional team members can perform their roles successfully and there is clear oversight and decision making, including by relevant Committees.

· Take responsibility for assessing the effectiveness of arrangements to deliver effective governance, oversight and controls in business, and if necessary, oversee change in these areas.

· Maintain an awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role.

· Work with regulators in an open and cooperative manner.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead the Group Credit Cards Customer Engagement function to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Global CCPL Team

· Group, Region and Country Heads of Products, Segments, Distribution, Digital, Operations, Risk and their teams

· Country CPBB Heads

· Group and CPBB Transformation teams

Other Responsibilities

· Leverage the opportunity provided by Corporate Social Responsibility to create positive impact.

· Embed here for Good and Group’s brand and values across the retail bank.

· Perform other responsibilities assigned under Group, Business, Function, Region or Country policies and procedures.

Our Ideal Candidate

· University Graduate / MBA preferred

· 8 years financial services experience, with 5 years in Cards, Retail Banking or Payments.

· Credit card customer engagement/usage & portfolio management experience a plus.

· Competent on E2E process design with ability to balance for optimal outcomes for both client and business.

· Product Owner experience in an Agile Change environment an advantage.

· Good interpersonal skills.

· Positive attitude, high energy, willingness to challenge status quo, ability to work under pressure and to tough deadlines

Role Specific Technical Competencies

· Credit Cards

· Analytics

· Business Strategy

· Business Models

· Credit Cards Portfolio Management

· Product Profitability Management

· Credit Risk Management

· Operational Risk Management

· Direct Marketing

· General Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

HR Duties:

• Conduct recruitment effort for all vacancies and in charge of related matters pertaining to new employee orientations & documentations etc.
• Be responsible for generating and upkeep of documentations relating to Human Resource Executive.(Staff P-Files )
• Handle employee on boarding and off boarding
• Calculating employee overtime
• Manage the leave, claims & payroll modules in Human Resource Software.
• Assist in preparing & maintaining the Employee Handbook, Organization Chart and Employee Directory etc.
• Be in charge of insurance matters of staff which includes document submissions, follow-ups with insurer etc.
• Apply training course to employee
• Assist in the management of staff welfare functions (i.e. events, trainings etc.)
• Assist with office administration–including pantry management, procuring office supplies or furniture, invoice management etc.
• Communicate with staffs on human resource and administrative functions.
• Answering enquires from employees.
• Stay updated with MOM guidelines and COVID regulations, and ensure the office is compliant with the most updated regulations.
• Application, Renewal and Cancellation MOM work pass
• Perform any ad hoc administrative duties as assigned

Selection Criteria and Minimum Qualifications:

• Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent working experience as a HR/Admin Executive
• Possess good communication and interpersonal skills.
• Possess good understanding of employment law and processes
• Good knowledge of MOM regulations and other statutory board’s regulations.
• Ability to multi-task in a fast-paced work environment and meet deadlines.
• Able to start work on short notice

We are looking to speak to Vulnerability Management SMEs! You will be the go-to person for consultation regarding the vulnerabilities identified and assist the Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.

Responsibilities

• Develop and implement the Vulnerability Management Plan, overseeing all phases of the Vulnerability Management Lifecycle.
• Schedule and configure Vulnerability scans, ensuring timely execution; investigate and reschedule failed scans.
• Assess identified vulnerabilities, analyze risk profiles, and comprehend their impact within the environmental context.
• Lead discussions with Infrastructure and Application teams, providing insights into the relevance and impact of vulnerabilities.
• Address false positives and technical limitations, facilitating the Risk Acceptance process.
• Collaborate with stakeholders to propose and maintain approvals for exceptional cases.
• Coordinate with Infrastructure teams (Windows, Unix, Networks) to remediate identified vulnerabilities.
• Maintain the Vulnerability Dashboard, generating reports for both technical teams and management.
• Offer subject matter expertise for the Vulnerability Management service.
• Lead remediation planning for Penetration testing with cross-functional teams.
• Conduct threat exposure scanning, assess applicability, and lead remediation efforts with cross-functional teams.
• Liaise with diverse teams across different geographical zones

Requirements

• 5+ years of experience in managing Vulnerability Management process
• Working & hands-on experience in managing Vulnerability Management process;
• Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers
• Ability to assess vulnerabilities and prioritize remediation planning
• Excellent in analytical, communication and documentation skills

iKas International (Asia) Pte Ltd

“Sanderson-iKas” is the brand name for iKas International (Asia) Pte Ltd

EA License No.: 16S8086

EA Reg Personnel No.: R21101138

• Award Winning Chain Salon Group
• Monthly Training Programmes
• Media,Magazines and events styling exposure
• Attractive Commission and Bonus scheme

JOB RESPONSIBILITIES

• Advice and consult Clients on In trend hair designs
• Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
• Styles hair, including blowouts, curls, braids, ponytails, and updos.
• Upsells clients on products and services.
• Develops ongoing relationships with clients.
• Maintains clean work station and sanitizes all tools.
• Follows all salon policies and procedures.
• Assist to train and guide junior / assistant hair stylist
• Adhoc duties assigned

REQUIREMENTS

• Results driven and customer-oriented
• Strong Team Player
• Good communication and customer service skills
• Passionate creative about hair, beauty and fashion
• Innovative and Energetic Workplace with a Growth Mindset

Interested Applicants please call us @ 88638225 to speak with the HR or email us at [email protected]

What the day will look like

• IFRS 17 client projects and remediation
• Client finance and actuarial transformation including the software implementations and managed service arrangements.
• Mergers, Acquisition and Market Entry
• Steering IFRS 17 support managed service
• One-off IFRS 17 Captive set-up including technical accounting papers, policies and processes.

How this opportunity is different

The role will provide support to the Head of Finance Consulting STG APAC in relation to leading and developing the origination, sale and delivery of finance consulting services to new and existing Insurance clients in APAC. Services will be provided in cooperation with the Actuarial STG APAC team and will report to the Head of Finance Consulting STG APAC. The role will assist in the hiring, training and management of STG junior actuarial staff in ASEAN and the wider APAC region.

Skills and experience that will lead to success

• Candidates should be educated to degree level and be a qualified accountants with at least 10 years of experience. Similar degrees or qualifications will be considered
• Prior experience in a consulting role with a big four accounting firm.
• Prior experience should include leading workstreams of multi-million USD finance and actuarial transformation engagements.
• Prior experience of selling consulting services.

Reachfield Security, one of the largest Security Guards Agency in Singapore, specializes in supplying security services to Schools, Factories, Shopping Centres, Office buildings, etc. We have vacancies for

Security Officer / WSO

Locations: Central

Nearby MRT:

Tanjong Pagar MRT Station, HarbourFront MRT Station

Salary: $150 gross (1 to 4 days package available)

9-12 Feb 2024

10-11 Feb 2024

11 Feb 2024

Duties:

1. Work in Museum environment; dealing with mainly public and clients.

2. Good customer service skills; able to communicate well.

3. Job duties include access control, issue visitors pass, answer general enquiries, protecting clients’ premise, clocking/patrolling etc.

4. Permanent Day Shift. No need to rotate.

You may choose to work 5-day week, 5656 (alternate 5-day, 6-day) or 6-day week. Salary shall be pro-rated accordingly.

5. For relief, you can choose to work any numbers of day in a week (1 to 3 shifts per week). We have flexible work schedules. Each shift is 12-hours.

Requirements:

- Possess valid security licence with RTT or HCTA

- Basic PC Knowledge

- Able to do clocking

Application Methods

- Please WhtsApp 97207103 the following information

a. Name

b. Short Address (Eg. Woodlands)

c. Day / Night shift

d. PWM Rank

e. RTT or HCTA – yes/no

f. How many shifts can you work per week

g. When can you start

- Please WhtsApp/SMS your PLRD license

- Interviews (Either video call or walk-in)

a. Walk-in for interviews:

Time: 9am to 5pm; Mon to Fri except PH

Address: 10 Anson Road #26-09 international Plaza

(Tanjong Pagar MRT)

Singapore 079903

Tel: 6324 0648

b. WhtsApp Video Call interview at 97207103

c. Or Email to gisselle at reachfield.com with your resume

You may fill in the application form online thru below link.

https://rss.armfort.com/direct-application

Do let us know once you submit the application online

POSITION SUMMARY

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.

POSITION SUMMARY

Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift. Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in development of disaster response protocols. Respond and attend to guest repair requests.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Speak with others using clear and professional language. Visually inspect tools, equipment, or machines. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Move up and down stairs and/or service ramps. Perform other reasonable job duties as requested by Supervisors.

Job Summary

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

Assist Restaurant Manager in training, scheduling, motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Perform other reasonable job duties as requested by Supervisors.

Benefits Summary:

• REIT Company
• Basic up to $5000 + $100 Phone Allowance + VB
• Monday – Friday 9am – 6pm
• Location: Lorong Chuan

Responsibilities:

• Supervise and co-ordinate with service providers/contractors for any building improvement/defect rectification works
• Ensure timely renewal / new application of licences/permits and certificates and comply with regulatory requirements
• Adopt maintenance strategies and implement systematic approaches to ensure efficient performance of the building system and achieve cost efficiency
• Conduct regular site inspections to check and ensure properties are well maintained and institute necessary enforcement action, whenever necessary
• Ensure building statutory requirements are complied with the relevant government agencies
• Manage tenants’ expectations and needs by providing good customer service
• Monitoring of monthly utility consumption in conjunction with energy conservation / green initiatives driven by management
• Manage and keep track of Term Contractor’s maintenance servicing
• Preparation of Monthly Site Report
• Follow-up on repair and replacement work to ensure that work is done in accordance with given specifications and maintain good data/record of equipment breakdown history with analysis
• Sourcing for quotations, including preparation of tender documents (specifications/scope of works) for tender
• Put up memo for approval of work – inclusive of Term Contract renewal & ad-hoc repair/replacement.
• Review and recommend replacement/improvement plans for managed sites
• Assist in handling/coordinating A&A works and asset enhancement projects
• Any other job-related and ad-hoc duties as assigned

Requirements:

• Candidate must possess at least a NITEC, Diploma in Property Development/Real Estate Management or equivalent.
• Entry-level candidate with relevant Diploma is welcomed to apply
• Non-Diploma holders are required to have at least 5 years' experience in Facilities Management (minimally Nitec)
• Able to work under pressure and willing to do overtime

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Tai Jin Jin | EA Personnel No.: R23116259

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Job Qualification

The position requires a minimum of 5 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Host/Hostess greets arriving guests, welcomes them into the establishment and escorts them to the dining room to seat them. He/She manages reservations and seating arrangements. He/She maintains menus and host stand. He/She monitors the open dining sections of the restaurant for empty and cleaned tables. He/She estimates wait times for guests, monitoring the guest waiting list and ensuring that the needs of the guests are met while they are waiting. He/She answers the telephone,book reservations and move tables together to accommodate large parties. When required, he/she is expected to perform the basic tasks of a waiter e.g. bringing dishes to guests and help in clearing and setting of tables.

~ Facilitate effective communication and engagement at the workplace.
~ Establish relationships for customer confidence.
~ Facilitate effective work teams.
~ Interact with and serve f&b guests.
~ Maintain workplace safety and health policies and procedures.
~ Manage productivity improvement.
~ Provide quality control for service.
~ Solve problems and make decisions at supervisory level.
~ Supervise quality procedures.

Supply Chain Management Officer (Purchasing & Logistics)

Responsibilities

Procurement of office supplies and pantry supplies.

Assist in Material Requirement Planning (MRP), monitoring delivery schedule and inventory control of VMI items in a Pull/JIT Production environment.

Liaise with Marketing and Sales Department on shipping documentation, scheduling and booking local transportation and outbound sea/air freight.

Work closely with other departments to resolve product quality and customer complaint issues.

Participate in Kaizen/continuous improvement projects.

Requirements:

Diploma in Supply Chain Management or equivalent qualification. Fresh graduates are also welcome to apply, but 2 years experience in the manufacturing industry can be beneficial.

Knowledge of ISO9000, TS16949, ISO14001 and OHSAS18000 preferred.

Knowledge in implementing Supply Chain Management practices, inventory control and distribution management.

Experience in using ERP software especially Lawson’s Movex and implementation of kaizen/continuous improvement will be added advantage.

Resourceful individual and a good team player

Positive and willing to learn, able to work independently with minimum supervision.

Proficient in Microsoft Office Applications

Deliverables:

To achieve departmental Objectives, especially on efficient operation cost control, shipping OTD, stock control, etc.

Successful implementation and post review of either departmental/company’s Kaizen/ Lean projects.

Prompt and “Delighted” resolution of customer complaints.

* Salary range: $2200 - $2500

* Working hours: 8am - 5.30pm

* Working days: Mon - Fri

* Other allowance/incentives: eg housing/hostel/meal (Meal $70)

R22108752

23C1607

Job Descriptions:

• Process Non-Individual client onboarding including Account Opening, eServices (internet banking application and maintenance, etc)
• Liaise with Business Units on referral or query and handling investigations
• Prepare statistics and reports
• Perform Account maintenance for clients
• Other responsibilities as delegated by Supervisor

Job Requirements:

• Minimum 2 years' experience in banking industry
• Relevant experience in Onboarding Team would be an advantage
• Self starter and able to contribute idea on process improvement
• Reliable, committed & able to work independently as well as a team player
• Possess good communication and interpersonal skills.
• Ability to multi-task, manage workload balance and work under pressure with tight deadlines.
• Meticulous and diligent with an eye-for-details
• Display analytical and problem solving skills

Overview

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real?

As a Customer Success Account Manager (CSAM), you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. You develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships. You are guiding and leading conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. As a CSAM, you partner with top customer Executives to create a customer success plan and steer against the agreed outcomes specific to drive business transformation. You will lead the execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities. You will partner with your customers to proactively identify opportunities for growth, optimize usage, and drive adoption.

Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Relationship Management

• Builds and coaches others on customer, partner, and internal stakeholder engagement strategy and models. Develops, maintains, and builds upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and leads orchestration across internal/external stakeholders. Expands customer and partner relationships beyond the current Unified Support contract consumers with a focus on leading the definition of business outcomes and how to align Microsoft strategy to customer business priorities.
• Identifies, navigates, communicates, and influences key customer technical, business, and executive-level stakeholders (including partners). Guides and leads conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Maps internal roles to customer priorities to action the needs of customers and provides input into customer priorities. Holds, maintains, and nurtures internal stakeholder relationships. Influences and challenges senior/executive internal stakeholders. Leads business value conversations at customer executive levels.
• Initiates the gathering of information on the business and Information Technology objectives for customer organizations using partnerships with other account team leaders to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in support of customer objectives specific to the customer's business transformation programs and common to their industry.

Technical Relevance

• Understands, identifies, and aligns Microsoft solutions, and technical capabilities (e.g., Azure, Modern Work, Dynamics) to customer needs and priorities. Leverages broad foundational industry and technical expertise to enable customer success. Identifies complex customer scenarios (e.g., Independent Software Vendors [ISV], cross-cloud, partner) and aligns with technical specialists to identify relevant cross-cloud technology solutions. Strengthens Microsoft's position in the customers' cloud technology marketplace against competitors. Leverages understanding of the customer's technology platform and Microsoft's technology roadmap to enable customer digital transformation.

Customer Success Leadership

• Engages in conversations with customers and demonstrates alignment between customer objectives and the current Microsoft portfolio of work in the customer account. Promotes the organizational and customer success strategy with customers. Aligns Microsoft technology and services with the customer's goals and objectives to form a cooperative strategy. Engages in account team planning, promoting business and technical needs for change that challenge customer thinking. Aligns with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Challenges the customer and influences their strategic decision making, driving the case for change towards improved operational health.
• Leads the strategic execution of program planning and customer-facing program reviews, prioritization of engagements, and management of key stakeholder and executive expectations to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Leverages Microsoft delivery management methodologies, processes, and tools to manage and improve customer operational health. Proactively identifies and mitigates customer blockers by leveraging Microsoft solutions and services, and develops deliverable programs of work. Orchestrates delivery resources to facilitate value realization with a focus on driving operational health. Leads delivery program reviews with internal stakeholders to ensure alignment on customer outcomes and account priorities. Leads escalation management and communications for delivery programs in the customer account.
• Proactively identifies, monitors, and mitigates actual and potential blockers to consumption through data analysis and customer feedback. Mobilizes resources to address actual and potential blockers to consumption, associated issues, and to ensure delivery on Customer Success Plans (CSPs). Holds accountability for identified consumption milestones and their completion. Partners with customers
• to proactively identify opportunities for growth, optimize usage, and drive adoption. Partners with customers to understand their business objectives, identify opportunities where Microsoft offerings can help achieve those objectives, and aligns Microsoft products and services to agreed-upon customer outcomes and account priorities. Leverages an understanding of the customer's needs and business objectives to identify opportunities where Microsoft can provide added value to maximize retention and minimize churn.

Other · Embody our culture and values

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 3+ years relevant work experience within customer industry.
• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365).
• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.
• Possess or ability to attain a minimum Security Clearance for the Singapore Government

Reporting to the Senior Manager, Global Reservations, the Executive, Global Reservations provides a supporting role to both the Senior Manager and Manager to ensure the Ascott Reservations Offices worldwide continue to operate with high efficiency and world-class service standards.

Responsibilities

Property Content Setup and Support

• Proactively liaise with property managers to accurately structure, set up and oversee reservation confirmation templates and other property content within the Ascott’s reservation systems, to ensure the reservation offices worldwide are equipped with the most current property information
• Ensure the reservation contact centres’ knowledge base and canned responses are consistently and accurately updated with the current information for customer interactions

Contact Centre Operations

• Handle VIP interactions and escalations with a high level of professionalism, ensuring exemplary services tailored to our esteemed priority customers
• Support and ensure the smooth daily operations of the reservation contact centres
• Vigilantly monitor service levels & response times within the contact centres
• Develop, record, and maintain standards and guidelines for both the contact centre and reservation processes

System Management & Reporting

• Manage and support the infrastructure and systems of Ascott’s reservation contact centres including omnichannel cloud contact centre systems for the voice, email, chat, and digital channels
• Manage and support the contact centres’ telephony-related matters
• Manage and support Ascott’s reservation-related systems including PMS, survey system, etc
• Provide administrative support for the contact centres including system setups, UAT, user access management, etc
• Provide statistical reporting on the contact centres’ performance

Requirements

• Diploma, in Hospitality or equivalent
• Proficient in MS Office (Excel, Word, Outlook, PowerPoint)
• Good written and verbal communications skills
• Team player with strong interpersonal skills and a positive attitude
• Detail-oriented with good problem-solving capabilities
• Customer-focused mindset
• Previous working experience, preferably in a contact centre or reservations environment

Only shortlisted applicants will be notified.

About The Company

KGI Securities is a leading multi asset brokerage firm with presence across several countries in Asia and a pioneer member of the Securities & Derivatives, Trading and Clearing Member of Singapore Exchange, ICE Futures Singapore and ICE Clear Singapore.

We hold a Capital Markets Services Licence, is regulated by the Monetary Authority of Singapore (MAS) and is also an equal opportunity employer.

About The Job

As a member of the team, you will be involved in monitoring the risks and exposure of the company and participate in the system enhancement and automation processes within the company.

The job responsibilities are:

• Ensuring that the market risk framework is appropriately and consistently applied.
• Monitoring of the Company’s overall exposure in Equities and Futures
• Liaising with clients and adjustment of Credit and Position Limits in various trading systems
• Assisting the HOD in the preparation of periodic management reports
• Initiate and propose improvements to increase efficiency and productivity of the team.
• To support the continuous development of our Risk Management system as well as the risk modules on our trading platforms

Skills And Experience Required

• Bachelor's Degree in a Finance related or IT related discipline.
• Experience in derivatives products and trading systems is preferred.
• Analytical and Meticulous
• Ability to multitask is a must.
• Team player with good interpersonal skills
• Positive attitude towards changes and process improvement

We are working with a leading real estate developer with a proven track record of creating iconic and sustainable developments. Their commitment to innovation, integrity, and excellence has positioned us as a market leader in the industry. As they continue to grow, they are seeking a highly skilled and motivated Enterprise Risk Management Manager to join their dynamic team.

Key Responsibilities:

-Develop initiatives in Enterprise Risk Management (ERM) and related areas (like Control Self-Assessment and Key Risk Indicators) to enhance risk management capabilities and foster a risk-aware culture across business units.

-Conduct periodic assessments and reviews of risks and controls with internal stakeholders.

-Design and deliver necessary training sessions.

-Support the implementation and monitoring of compliance programs.

-Generate regular reports and offer independent assurance to Management and Board Risk Committees.

-Periodically assess the effectiveness of ERM implementation and compliance across business units.

Key Requirements:

-Possess a Bachelor’s Degree with at least 3 to 5 years of relevant work experience.

-Experience in accounting, finance, or real estate is advantageous.

-Proficiency in Microsoft Office.

-Strong written and verbal communication skills in English and Mandarin. (Proficiency in Mandarin required to address queries from Mandarin-speaking associates regarding business matters).

-Exceptional communication and workshop facilitation abilities.

-Demonstrated creative problem-solving skills.

-Willingness to embrace new challenges.

If you believe that you fit the requirements of this opportunity and it will contribute to your career aspirations, apply now!

About the company

One of the largest APAC real estate developer companies, the organization has a global footprint across multiple countries such as Japan, China, New Zealand and more. With rapid growing presence in the Americas and Europe region, the organization is set for growth with multiple business arms expanding rapidly.

About the job
Your responsibilities as a Technical Officer will be to manage and supervise contractors, ensuring in the support of day to day building maintenance and operations. You will need to manage vendors, ensure SLA at met and ensuring M&E services are checked before handovers.

Skills and experience required

You will need to have min NITEC in Facilities Management, Building Services, Real Estate, Engineering or other relevant qualifications. Other requirements are as follow:

• Min 7 years of experience in facilities management.
• Experience in managing contractors, outsource vendors is a must.
• Experience in real estate developers would be highly advantageous.

EA: 17C8713

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected
• Lead Defect Management related actives

Job Qualification

The position requires a minimum of 5 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Shift Leader is responsible for carrying large trays with food from the kitchen to any table in the restaurant. He/She ensures all dishes match the ticket including modifiers and special requests. He/She delivers the correct food to the correct table number. He/She computes food or beverage service bills and verifies completeness of customer orders. He/She examines food on the tray enroute from kitchen or beverages enroute from service bar. He/She then compares the items with the listing on customer order to verify completeness and accuracy of the order. He/She operates machines similar to the cash register to compute charges.

~ Apply quality systems.
~ Contribute to customer service over various platforms.
~ Cultivate productivity and innovative mindset.
~ Demonstrate the service vision.
~ Follow food and beverage safety and hygiene policies and procedures.
~ Implement operations for service excellence.
~ Interact with and serve f&b guests.
~ Maintain food and beverage service environment.
~ Maintain quality control procedures.
~ Prepare for service.
~ Project a positive and professional image.
~ Provide go-the-extra-mile service.
~ Provide safety and security for guests.
~ Respond to service challenges.
~ Solve problems and make decisions at operations level.
~ Use essential features of a computer.
~ Use primary functions and applications of a tablet.
~ Work in a diverse service environment.

~ Able to work Split Shift.

Our client is a Manufacturing MNC, one of the leading players in the Oil & Gas sector. Due to business needs, they are now recruiting a Admin Executive to be part of their Administrative team for ongoing transformation projects. They are located in the West – easily accessible.

The Admin Executive's responsibles are:

• Responsible in providing administrative support in database system.
• Make sure the accuracy of timesheet and attendance record.
• Handle general administrative duties.
• Any other ad-hoc duties assigned by the supervisor

Job Requirements:

• Min Diploma and above
• At least 3 years of relevant working experience in database system administrative.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Job Description:

• Supervises the health & safety of a construction site
• Plan, schedule and monitor daily work progress
• Inspect construction works to ensure compliance with requirements and regulations
• Conduct a regular site inspection and provide a safety programme
• Manage resources, oversee quality control and safety matters on the site
• Supervise workmen to ensure that work is performed safely and on time
• And any other duties assigned by superiors.

Requirements:

• Possess a certificate with at least 3 years experience in building construction industry or working experience in the local construction industry.
• Able to work well with foregin workers
• Able to communicate in English.

Responsibilities:

1. Collaborate with cross-functional teams (i.e., A*STAR Research Institutes, A*STAR Biomedical Research Council (BMRC), A*STAR Science and Engineering Research Council (SERC) and Innovation & Enterprise (I&E), Corporate Group and HQ Procurement) to forecast demand and to identify, execute new and/or existing Demand Aggregation projects in Consumables and Services to achieve cost savings and efficiency.
2. Negotiate contracts, terms, and conditions with suppliers.
3. Managing a list of approved suppliers and perform as functional bridge amongst suppliers as well as internal stakeholders. Evaluate and select suppliers based on performance and quality.
4. Build and maintain strong relationships with key suppliers to ensure a stable supply chain.
5. Coordinating the administrative tasks (i.e., business review meetings, etc) with the suppliers.
6. Preparing and populating monthly reports.
7. Participating and assisting with ad-hoc projects.

Requirements:

1. Degree in any relevant fields.
2. Experience in biomedical or engineering consumables purchasing is advantages
3. Possess strategic thinking skills and attention to details.
4. Strong team collaboration skills.
5. Adaptability and ability to thrive in a fast-paced environment.
6. Strong analytical and problem-solving skills.
7. Excellent negotiation and communication skills.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa maintenance and repair needs.

Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.