Assistant Sales & Marketing Manager

• Location: Tuas
• Salary: $4000 - $5000 + Commission + Mobile + Meal
• Working days: Monday - Friday
• Working hours: 8:30am – 4.30pm

Requirement

• Relevant Experiences, preferably in the Heavy Equipment Industry
• Valid Class 3 License & Possess own vehicle

Responsibilities

Sales

• Customer Relationship Management: Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Sales Performance Analysis: Monitor sales performance, identify trends, and take corrective action as needed.
• Sales Forecasting: Prepare accurate sales forecasts to support business planning and resource allocation.
• New Business Development: Identify and pursue new business opportunities to expand the company's customer base and revenue streams.
• Internal Coordination: Ensure agreement with customers are executed by the team.

Marketing

• Market Research: Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs.
• Marketing Strategy Development: Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement.
• Brand Management: Protect and enhance the company's brand image through consistent messaging and marketing initiatives.
• Digital Marketing: Leverage digital marketing channels (e.g., websites, social media, SEO) to reach target audiences and drive online sales.
• Event Management: Organize and participate in industry events, trade shows, and conferences to promote the company and its products.
• Other ad-hoc duties as and when assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 4000 employees spread across 27 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We are looking for a Senior Project Manager in Singapore to lead the Data Center (DC) Relocation Project of our client. The role involves assessing the impact of the DC relocation from customer, partner, and regulatory perspectives, ensuring compliance with Japanese and Taiwanese insurance regulations, and managing the overall project coordination with internal and external stakeholders.

Key Responsibilities:

• Lead the DC relocation project, ensuring alignment with APAC and Asia team
• Assess regulatory impact on customers, partners, and local insurance laws (Japan/Taiwan).
• Manage legal and compliance aspects, including interactions with local legal representatives and insurance regulators.
• Structure and steer the project, focusing on compliance, legal, IT, budget, and tax considerations.
• Develop and manage the transition plan for the DC relocation.

Required Skills & Qualifications:

• 10+ years in IT Project Management (preferably in data center relocation, cross-border data transfer, or data privacy).
• Strong understanding of insurance regulations in Japan and Taiwan.
• Fluent in English; proficiency in Japanese and/or Chinese is preferred.
• Proven experience managing cross-functional teams and legal compliance.

Responsibility:

• To manage the site team, which consists of Network, Server, ID Administrators, Operators and Deskside Engineers; and responsible for all IT Services rendered at the Institute.
• To manage the Client representatives such as Account Managers, IT Managers, SLO, CIO and other users who are recipients of the Services.
• To be the Site Coordinator at the Institute, as a Single Point of Contact ("SPOC") and as a liaison officer for the End Users. In addition, he /she also acts as a supervisor to all the Onsite Support Staff.
• SLA Performance – Ensure no SLA Failure
• IMAC Reports – Ensure all IMAC Requests are performed in accordance with the SLA
• Tracking of Cases – Ensure all cases are tracked to closure in accordance with the deliverables
• Resources – Manage the resources on day-to-day basis to ensure designated resources are in place.
• Compliments and Complaints – Work closely with the Institute to ensure high compliments and no or nil complaints.
• Day to Day Operations is run with minimal interruptions to the services
• All meetings with internal and external parties are documented and followed through
• Responsiveness – All emails, calls and any other communication are responded to, on a timely manner

Required Experience:

• Bachelor's degree / diploma in computer science, business, or a related field.
• 2-3 years of management and related experience in IT
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines

The Company

Our client, a rapidly growing data center company, is seeking a dynamic Assistant Finance Manager to join their expanding team and make a meaningful impact. In this role, you will play a pivotal part in achieving the financial control team’s objectives, overseeing the year-end financial statement close process for Singapore operations, addressing compliance and reporting requirements from business activities, and collaborating with the finance team to enhance the efficiency and precision of support provided to both internal and external stakeholders.

The Role

You will play a crucial role in driving excellence across financial accounting and controls. This exciting opportunity involves ensuring compliance with international accounting standards and regional statutory requirements, managing external audits, and preparing essential compliance reports. You will collaborate with the various internal finance team such as tax on compliance obligations, and enhance financial controls by strengthening internal systems, policies, and procedures. With opportunities to contribute to diverse ad hoc projects, this role promises variety and impact in a fast-paced environment.

Your Profile

Our client is seeking a highly skilled professional with 7 years of experience in financial reporting, ideally with prior Big 4 audit exposure and CA/CPA qualification, regional APAC exposure, along with a strong grasp of accounting principles and financial regulations. The ideal candidate will possess exceptional analytical and problem-solving abilities, a keen eye for detail, and the adaptability to thrive in a fast-paced, entrepreneurial, and dynamic environment. Strong written and verbal communication skills are a must for this impactful role.

Apply Today

Please send your resume, in WORD format only and quote reference number SN12787316, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

The Human Resource team sits in the People & Culture department of FKT and we strive to build a culture that is of openness and growth as we oversee the life cycle of our employees. Reporting to the Head of People & Culture, you will be part of the team that strategizes, administers and facilitates HR policies and initiatives to attract, develop and retain employees.

What the new job entails:

• Process full cycle payroll, claims, insurance and benefits administration independently.
• Take charge of the HRIS system to maintain employee records, report generation for monthly reporting/ submissions and handle troubleshooting/ administration matters pertaining to the system.
• Execute and provide support for appraisal exercise, performance moderation exercise, compensation projects and participate in initiatives such as salary reviews and bonus calculations.
• Review and update policies and workflows to ensure effectiveness, alignment and compliance.
• Drive and develop scholarship and overseas attachment programmes.
• Build and maintain strong relationships with Institutes of Higher Learning (IHLs) and participate in career fairs and internship programmes.
• Handle employee relations, resolving conflicts and mediating grievances.
• Administer off-boarding procedures seamlessly, including exit interviews and clearances.
• Primary liaison with the relevant government agencies (eg: MOM, ICA, IRAS) on staff matters, pass applications, surveys and annual government-related submissions (eg: CPF, IR8A. IR21 and government claims etc.)
• Active participation in the planning and execution of any ad-hoc activities or programme organised by the P&C Team (eg: CSR, Lunch & Learn initiatives etc.).

Why you’ll love working with us

People are our most valuable asset, therefore we aspire to ensure employees are well-looked after at FKT. We provide an inclusive and welcoming environment to all employees, new and old. As a family, we trust and support each other and persevere even when times are tough. We strive to delight not only our customers, but our employees too because we know that when you are happy, we can achieve more together!

The ideal candidate should possess

• Diploma in any discipline with 4 to 5 years of relevant experience in the above-mentioned HR functions.
• Strong intellectual curiosity and desire to understand and provide solutions to our business units.
• Good oral and written communication skills; able to formulate, write and present.
• Customer-oriented personality and a good team player, strong work ethics, results-oriented, persuasive and diplomatic during negotiations.
• Efficient, consistently meets goals and deadlines, able to perform under pressure.
• Strong attention to details, high accuracy and able to maintain high level of confidentiality.
• Social media-savviness and proficient in Microsoft Office (in particular, Excel and PowerPoint)

If you believe you’re a great fit for this position, we encourage you to apply!

Responsibilities:

• Oversee daily accounting operations such as GL, reconciliations etc.
• Ensure smooth monthly/quarterly head office & MAS reporting
• Review and enhance accounting internal controls and procedures
• Liaise with external auditors on audit matters
• Prepare tax schedules and liaise with external tax consultants on corporate tax related matters
• Assist in managing the accounting team in accounting deliverance
• Other administrative and ad hoc duties as required

Requirements:

• Degree holder with 5-6 years of accounting experience in Banks / Financial Institutions
• Proficient in MS Excel
• Meticulous and good with numbers
• Good interpersonal skills
• Effectively bilingual in English & Chinese due to reporting to China Head Office & colleagues

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Sarah Kuan | Registration No: R1105359

· Assist in planning and executing events, including logistics coordination and scheduling.

· Support communications efforts, including drafting content and managing social media channels.

· Liaise with external parties and partners to ensure smooth collaboration.

· Contribute to PMO-related tasks, including progress tracking and reporting.

· Track, maintain & monitor budget utilisation & expenses.

· Prepare & publish periodic reports e.g. manpower, expenses.

· Support procurement needs.

· Prepare meeting agendas, take minutes, and follow up on action items.

· Manage project timelines and deadlines.

· Provide administrative support to other team members.

Requirements:

• Bachelor's degree in Business Administration, Mass Communications, IT or related field.
• 3 - 5 years of experience in programme / event planning, project coordination, or similar role.
• Strong organisational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office suite and project management tools.
• Ability to multitask and work effectively under pressure.
• Keen attention to detail and problem-solving aptitude.

Desired Qualities:

• Proactive and self-motivated.
• Team player with a positive attitude.
• Adaptable and quick learner.
• Professional demeanour and discretion when handling sensitive information.

• Position: Gemmologist & Procurement Manager
• Industry: Precious Gemstones, Rare Gem, Diamonds Collections
• 5.5 Work Days, 9-6pm (Mon to Fri) , 9am to 1pm Saturday
• Sunday & PH are off.
• Office near Orchard MRT (Private Sales Gallery & Office)
• Starting Salary: $6000 to $7000 + Bonus

Requirements:

1. Minimum 5+ years working experience in the retail luxury industry, preferable in a jewellery field.
2. Certified Gemmologist (GIA, FGA or other relevant certification) will be added advantage.

Gem Identification and Grading:

1. Utilize advanced gemmological instruments and techniques to accurately identify and grade
2. gemstones, including diamonds, coloured gemstones and pearls

Client Consultation:

1. Provide expert advice to clients on gemstone selection, care and investment.
2. Assist in the selection of gemstone for jewellery design and creation

Procurement:

1. Sourcing and procurement of gemstones.
2. Inventory Management Maintain accurate records of gemstone inventory
3. Monitor gemstone markets trends and advise on potential investments

Production:

1. Cordinate with designers and workshop on new product development.

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Job responsibilities

• Managing the delivery of corporate tax services
• Working with clients to understand business requirements
• Leading tax advisory and compliance services across industries
• Advising clients on restructuring exercises and cross-border transactions
• Identifying and following up on opportunities
• Working with Partners to identify business development opportunities
• Handling tax queries from the Inland Revenue Authority of Singapore
• Acting as an engagement lead which includes planning, scheduling and budgeting of projects
• Conducting seminars on corporate tax topics for clients and staff
• Mentoring and managing junior tax staff
• Proactively reviewing and continuously improving the workflows

Qualifications and requirements

• Recognised Degree and/or relevant Professional Qualification
• Singapore Chartered Tax Professionals (SCTP) accreditation would be preferred
• Able to lead a team and have a strong understanding of corporate tax issues
• Minimum 6 years of relevant experience
• Strong technical and analytical skills
• Strong leadership, communication (both written and spoken) and interpersonal skills, with a commitment to understand clients’ requirements and groom the team

• Create and implement strategic business development plans to discover new leads.

• Perform market research and analyze competitors to identify emerging trends, customer needs, and potential areas for growth.

• Communicate the company’s products, services, and value proposition to prospective clients.

• Work closely with the sales team to support the entire sales process, from lead generation to contract negotiation and finalization.

• Provide timely and precise reports on business development activities, pipelines, and key performance indicators.

• Assist in creating marketing materials and sales enablement content.

• Stay informed about industry trends, competitive dynamics, and best practices in business development.

• Contribute to the organization's overall growth and success by identifying new revenue opportunities and strategic partnerships.

Job Requirements:

· Diploma Holder and above.

· Minimum 3 Years Experience in relevant role.

· Experience in Hospitality/Travel or relevant industry will be advantageous.

· Possess excellent communication, negotiation, and presentation skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Assistant Manager, Information Systems & Cyber Security

Job Overview: The Assistant Manager, Information Systems & Cyber Security will support the Manager, Information Systems in planning, directing, and overseeing the company’s computer and information systems. The role will involve coordinating tasks related to hardware, software, and network systems while playing a leading role in implementing a cybersecurity framework across both local and regional operations.

Key Responsibilities:

• Develop and manage the organization’s cybersecurity strategies.
• Assess the organization’s IT requirements and identify opportunities to enhance existing products and systems for better productivity, security, and efficiency.
• Advise senior management on system upgrades and investments in new technologies, outlining the benefits for the organization.
• Plan, schedule, and supervise IT projects, including system updates, migrations, upgrades, and planned outages.
• Assist in managing the Information Systems team, provide performance evaluations, and offer guidance for employee development and advancement within the company.
• Identify and facilitate IT training opportunities to ensure employees are equipped to effectively utilize available products and systems.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology, or a related field with at least 3 years of experience in cybersecurity best practices, compliance, and end-user computing.
• Experience conducting security risk assessments and managing incident responses.
• Proficiency in managing Microsoft technologies, including Office 365, Active Directory (ADFS, DHCP, CA, DNS, RMS), and Exchange Service (O365).
• Strong knowledge of security risk management, governance frameworks, compliance (including IT security audits/log reviews), vulnerability management (e.g., vulnerability assessments, penetration testing), application security, and security technologies (e.g., system hardening, IDS/IPS, firewalls).
• Experience with security incident response and security assessments.
• Relevant certifications such as CISSP, CISM, CEH, or other cybersecurity credentials are highly desirable.
• Exceptional project management skills, including experience with budgeting, resource planning, and risk management.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities:

• Understand and propose solutions to client’s request, bringing in subject matter experts from internal departments or external parties to assist where necessary
• Main point of contact for clients’ request and attend to clients' inquiries promptly
• Assist with account onboarding, maintenance and management of the client relationship, predominantly focusing on large insurance institutions
• Facilitate the implementation of new instruments and strategies requested by the client.
• Facilitate cash and securities transfers as well as other account management request from the client
• Prepare presentation materials and conduct regular client review meetings to provide timely updates regarding ongoing request(s)
• Customise and send client reports in accordance to clients’ requirements and timeline
• Handle other client solutions duties and ad-hoc projects as assigned

Job Requirements:

• A relevant Degree, preferably in finance or accountancy
• Experience working within a client focused environment, servicing large insurance institutions or operational background in asset management will be an added advantage (fresh graduates are welcome to apply)
• Good industry knowledge relating to the financial markets, asset management or securities servicesKnowledge in investments, derivative instruments and deep understanding of operational activities of asset management is mandatory
• Good understanding/knowledge in investments, derivative instruments and operational activities of asset management
• Proficient in Microsoft Office, particularly Excel and Powerpoint. Proficiency in Bloomberg and Morningstar will be useful
• Strong interpersonal and communication skills. Fluency in English is mandatory
• Ability to foster and maintain strong interpersonal internal and external relationships
• Demonstrate behaviours of being resourceful, organised, and paying attention to details
• Fast learner who is self-motivated and resourceful to resolve queries
• An excellent team player with a “can do” attitude

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

The vision of LinkedIn’s Marketing Solutions (LMS) business is to create economic growth for every organization worldwide by helping marketers reach, engage and convert their audiences at scale.

Through sponsored content in the feed (video, lead-generation forms, connected TV, carousel ads), personalized messages to your LinkedIn inbox (InMail), LinkedIn Events/Live and many other innovative formats, LinkedIn is transforming B2B (Business 2 Business) and high-consideration B2C (Business 2 Customer) marketing.

As a Client Solutions Manager, you will nurture client relationships while executing against their objectives as a trusted advisor. Working closely with your Account Director and cross-functional teams, you'll drive customer growth in South Southeast Asia by identifying trends, offering in-depth data-driven consultation, and enhancing advertising effectiveness. With your extensive digital sales experience, you'll serve as a proactive consultant, fostering deep relationships with clients and agencies. You will need to be hands-on with campaign execution while also strategically engaging in client planning and budgeting to deliver ROI and drive long-term marketing objectives, accelerating client revenue growth.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

• Build strong client relationships through best-in-class customer experience, leveraging communication, relationship-building skills, and analytical abilities to provide consultative solutions.
• Reach and exceed sales quotas while contributing to overall team goals.
• Understand annual business and marketing objectives of the client and translate them into marketing outcomes with specific metrics/KPIs
• Develop a deep understanding of clients' marketing campaigns to make creative and data driven recommendations for utilizing the LinkedIn platform and proving ROI through campaign insights.
• Create and manage a tiered service approach for clients to drive growth.
• Proactively analyze and optimize customers' advertising campaigns and marketing programs, making strategic and tactical recommendations.
• Consult on all aspects of clients' media campaigns, including targeting, implementation, optimization, and reporting
• Articulate and communicate new product features proactively.
• Identify upsell or cross-sell opportunities across the client base to drive incremental revenue.
• Advise on creative and content quality and development, leveraging marketing expertise for performance maximization.
• Support customers with communication, onboarding, and education needs.
• Collaborate effectively with cross-functional partners in product, product marketing, insights, content marketing, technical support, and others to ensure customer success.
• Establish trusted executive-level relationships with the C-Suite and other Senior client leaders based on an ability to provide LinkedIn and industry insights
• Own renewal and always-on conversations with client

Basic Qualifications

• 8+ years of experience in client-facing role, agency, advertising sales, marketing or media
• 6+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)
• Demonstrated understanding of digital media, internet advertising technology and marketing automation landscape
• Demonstrated success in excelling within a target-driven environment, adept at managing CRM for the sales process

Preferred Qualifications

• Ability to drive results and build relationships across multiple client levels.
• Experience managing and prioritizing large portfolios of customer advertising budgets and campaigns.
• Demonstrated ability to negotiate and close deals through consultative selling.
• Experience of using insights to drive commercial success through upsells and pitches
• Ability to translate analytics and present them as insights and recommendations in a client facing setting.
• Ability to conduct regular forecasts and reports
• Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions.
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision. Ability to work independently and collaborate cross-functionally
• Strong executive engagement and stakeholder management skills
• Demonstrated commitment to understanding and prioritizing the needs of the customer

Suggested Skills

• Media Sales
• Campaign Measurement and Analytics
• Strategic Planning
• Negotiation
• Client Relationship Management

The exceptional EY experience. It's yours to build.

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too.

We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Senior Manager in our Technology Consulting department, you will play a pivotal role in leading and managing SAP software and application projects. You will be responsible for providing expert guidance and technical leadership to ensure the successful implementation, integration, and optimization of SAP solutions. This role requires a deep understanding of SAP technologies, strong project management skills, and a commitment to delivering high-quality solutions that align with our clients' business objectives.

Responsibilities

1. SAP Implementation: Lead and oversee end-to-end SAP software and application implementation projects, ensuring they are delivered on time, within scope, and within budget.
2. Client Engagement: Collaborate closely with clients to understand their business requirements, identify opportunities for SAP optimization, and recommend innovative solutions.
3. Team Leadership: Manage a team of SAP consultants, providing mentorship, guidance, and support in project execution and career development.
4. Project Management: Develop project plans, allocate resources, and monitor project progress to ensure successful project delivery. Oversee the acquisition and development of software systems in organisational units.Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
5. Quality Assurance: Ensure the quality of SAP implementations by conducting thorough testing, quality control, and best practice adherence. Monitor the results and quality of the different software solutions and projects implemented in the organisation.
6. SAP Expertise: Stay up-to-date with the latest SAP technologies and best practices, and provide thought leadership on SAP-related matters.
7. Risk Management: Identify potential project risks and develop mitigation strategies to minimize disruptions.
8. Client Relationships: Foster strong client relationships, manage client expectations, and actively seek opportunities for business expansion and growth.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud solutions (AWS, Azure, or GCP).
• Strong understanding of cloud architecture principles, including IaaS, PaaS, and SaaS.
• Experience with Infrastructure as Code (IaC) tools and automation.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.
• At least 8-10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)
• Strong expertise in SAP modules
• Demonstrated experience in managing SAP implementation projects from initiation to completion.
• Excellent leadership and team management skills.
• Project management certification (e.g., PMP) is a plus.
• Exceptional communication and client-facing skills.
• Ability to work collaboratively with cross-functional teams and manage multiple client engagements simultaneously.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Join us and build an exceptional experience for yourself, and a better working world for all.

If you can demonstrate that you meet the criteria above, apply now.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

We act as architects of digital change, helping our clients create innovative and effective solutions. Our teams are always client-focused and multi-disciplinary with a focus on digital problem solving. This is an exceptionally diverse role where you have the chance to make a real contribution to our business.

The opportunity

We are hiring developers to join us. We are most interested in individuals who wish to work across both account management and producers’ roles.

Your Key Responsibilities

• Develop and support solutions and code for various projects
• Contribute to the delivery of Service Level Agreement obligations
• Ensure that client’s website is updated and functioning
• Responsible to test and validate work produced and be able to highlight risk before delivery
• Responsible for technical change and release management activities which includes environment deployment and rollback
• Investigate, analyze and resolve issues which impact client’s websites
• Make recommendations on right-sizing, security, availability and performance
• Responsible for technical documentation and services to local and international clients
• Responsible for responding and resolving application and infrastructure issues within SLA
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Skills and attributes for success

• Knowledge of web technologies and content management systems
• Attentive to details and willingness to learn
• Organized and meticulous
• Customer-oriented and ability to work within team effectively

To qualify for the role you must have

• Bachelor’s Degree in any of these IT related disciplines: Computer Science, Information Technology, Programming & Systems Analysis, Science (Computer Studies)
• At least 10 years of working experience as a developer
• Knowledge of or Experience in .Net Frameworks / C# / ASP.NET / MVC
• Experience in web and networking concepts
• Knowledge of Javacript/JQuery
• Excellent communication skills, with a flair of reaching out to people of all levels

Ideally, you’ll also have

• Experience in CMS development with Sitecore/Sitefinity/Kentico or related
• Understanding of CI/CD activities
• Experience in cloud hosting and architecture

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Job Responsibilities

1. Develop, support and manage client relationships in particular Chinese companies, both in China and Singapore.

2. Areas of work include but not limited to debt financing, equity financing, listing and mergers and acquisitions.

3. Coordinate and work with various other teams to best serve the clients and improve the chances of success

4. Partner with the client including (but not limited to) updating Know Your Client (KYC) information, client suitability profile, hosting client meetings, monitoring funds/asset transfer and handling client ad-hoc queries.

5. Collaborate with the other integrated team members to provide a high quality of client service.

6. Work together with other teams in meeting all compliance, regulatory, risk management, operational, and due diligence requirements and compliance with internal policies.

Job Requirements

1. Bachelor in Finance and/or Business Studies or higher

2. Experience in investment work or investment banking

3. Proven client management skills and effective communication skills (oral and written) who can positively engage and influence clients as well as internal stakeholders.

4. Strong organizational and prioritization skills, and must be a team player and able to work with different business functions across the firm.

5. Operate with a high level of integrity and risk awareness.

6. Fluent written and spoken Business Mandarin is essential to support Chinese speaking clients from China.

We enhance performance through creating risk-enabled organizations. We help clients identify important risks, design frameworks to manage them and improve the effectiveness and efficiency of risk management.

As a risk transformation professional, you will be addressing client issues such as business performance variability, business and process controls transformation; application security integrity, governance, risk and control (GRC) technology enablement, business and/or IT GRC, continuous monitoring, vendor and contract risk management and IT risk management. You will belong to an international network of specialists helping our clients transform risk functions and implement technology solutions that support risk management and governance. We will support you with career-long training and coaching to develop your skills in risk strategy, risk function design, risk management and performance enhancement.

As EY is a global leading service provider in this space, you will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The opportunity
Applying your knowledge and experience to shape our services, you’ll focus on client opportunities where your expertise can make a substantial impact. You’ll apply your knowledge and experience to shape our services and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

Your key responsibilities
This is a role where no two days are the same – so you’ll find yourself taking on plenty of new responsibilities as you go. You’ll work alongside clients and colleagues, balancing your time between developing security strategies, advising stakeholders, providing workshops and supporting business development. If you’re flexible and ready to adapt to a constantly changing environment, there’s no better place to develop your skills. Since you’ll be working directly with clients, some travel will be required.

Skills and attributes for success
The role of an Archer GRC Manager/Senior Manager includes collaborating with other members of the engagement team to coordinate, plan and deliver Archer GRC projects. As you build knowledge and experience, you’ll become a credible advisor to junior consultants to deliver work products across the focus areas mentioned above within the organization as well as the client contacts.

Responsibilities include but are not limited to:

• Implementing and delivering GRC technology enablement services using Archer GRC/IRM platform – Policy and Compliance Management, Vendor Management, Risk Management, Audit Management, Business Continuity, and other risk management processes
• Lead discussions and workshops with clients to create a risk-aware culture through proper technology enablement of risk-related processes using Archer GRC/ IRM solutions.
• Design and architect solutions to automated client processes into GRC solutions to meet their unique requirements

• Oversee the development of solutions and provide technical expertise on the development of software and platform features, and ensure key stakeholders are kept informed about progress and expected outcomes
• Effectively manage and motivate client engagement teams with diverse skills and backgrounds.
• Consistently deliver quality client services and manage expectations of client service delivery.
• Drive high-quality work products within expected timeframes and on budget.
• Monitor progress, manage risk, and ensure key stakeholders are kept informed about progress and expected outcomes.
• Demonstrate deep technical capabilities and professional knowledge.
• Establish relationships with client personnel at appropriate levels
• Demonstrate in-depth technical capabilities and professional knowledge, demonstrate ability to assimilate new knowledge
• Remain current on new developments in GRC technology implementation services capabilities and industry knowledge.

To qualify for the role, you must have
• A recognized university degree in information technology, engineering, mathematics, accounting, business, or other relevant disciplines.
• At least 5 years of relevant consulting or industry experience, preferably in a professional services environment or MNC.
• Certification from Archer as a Archer Certified Administrator - Expert or Archer Certified Administrator – Specialist
• Experience in the design, architecture, configuration, and implementation of GRC solutions such as Archer GRC/ IRM.
• Experience implementing the Archer product, including integrations with other systems using API and/ or Archer Data Feed Manager functionality.
• Strong understanding of compliance and risk management processes.
• Experience with agile methodology, creating process designs, technical designs, defining user stories, working with onshore/offshore development teams, leading user acceptance testing (UAT), and providing the necessary end-user training to deliver the proposed solution.
• Experience in engaging and managing a variety of stakeholders with an ability to consult, provide recommendations, and develop solutions using GRC solutions.
• Strong analytical, interpersonal, communication, writing and presentation skills.
• Demonstrates integrity, values, principles, and work ethic.

Ideally, you’ll also have
• Strong project management skills including agile methods.
• Data analysis/ processing and visualisation skills using database, visualisation tools or spreadsheet application
• Professional certifications such as Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Security Professional (CISSP)
• Experience with other GRC technology solutions (such as ServiceNow, MetricStream, IBM OpenPages etc.) will be an added advantage.

What we look for
We’re interested in flexible professionals with excellent problem-solving skills and the ability to prioritise shifting workloads in a rapidly changing industry. You’ll also need the confidence to give professional advice and guidance to colleagues and clients from a diverse range of cultures, often with limited information – both verbally and in writing. If you’re a fast learner, with strong influencing skills and a genuine passion for information system security, this role is for you.

What working at EY offers
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business.

We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Job Responsibilities:

• Contribute to IT projects for Antaes clients
• To achieve enhanced automation for Equity Derivative Trade Processing in China and extend functionalities developed to other APAC locations to support added trading opportunities for the front office with a robust operation processing mode and technical stack for the ITO.
• Support the transformation in the way the Equity Derivative trade processing is managed out of APAC from both a process and a systems standpoint across facets like – Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and Aftercare.
• To place a focus on gathering requirements for the project and preparing high level functional specifications.
• Prepare, maintain and manage project plan, delivery coordination and governance.
• Coordinating with other IT teams, front office, operations and finance stakeholders to ensure onboarding, capacity planning and securing the deliveries.
• Test management for the front to finance chain Stakeholder management, running program governances, regular operational and working committees.
• Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

• Education Level: Bachelor’s degree
• Minimum 5 Years of Business Analyst / Project Management Experience
• PM experience with CXO level stakeholders as sponsors.
• Ability to understand transversal architecture in a Capital Markets
• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions
• Knowledge on Trade life cycle
• Ability to work with stakeholders across geographies
• Previous experience in working in Matrix organizations
• Understanding of Equity Derivative Products and Lifecycle events
• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria
• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains
• Results driven, proactive, and possesses great critical thinking and analytical skills

Role and Responsibilities:

• Full P&L Responsibility: Oversee profit and loss, ensuring financial health.
• Cost Efficiency and Yield Optimization: Select ships with optimal intake and speed to balance volume prospects and port dues.
  Monitor daily bunker consumption to ensure alignment with Time Charter Description (TCD) and compare with similar ships.
• Port and Terminal Management: Secure berth windows and negotiate terminal contracts, including discounts and volume incentives.
• Indirect Cost Management: Understand and manage all indirect costs.
• Claims Management: Handle cargo, container, and vessel damage claims, consulting with the legal team as needed.
• Trade Route Strategy: Analyze market demand and supply to strategize existing and new trade routes.
  Collaborate with the marketing department to consolidate customer needs and maintain trade statistics.
  Monitor competitor activities and market tonnage to adjust utilization and pricing strategies.
• Service Expansion: Enhance service coverage through own deployment or slot swaps.
  Maintain high vessel schedule integrity and provide timely updates to customers.
• Revenue Improvement: Manage space and cargo selection for optimal yield.
  Develop structured deals and manage open slots.
  Collaborate with the marketing team on customer deals and tender exercises.
  Implement rate adjustments (GRI, RR, CBR) in line with cost increases.
  Coordinate rate quotations and filings with the marketing department.
• Agency Management: Oversee vessel operations, cargo bookings, and customer relationships across service rotations.
• Client Relations: Actively engage with key clients, especially during operational crises.
  Support business development by reviewing trade route viability and conducting feasibility studies for new services.
• Crisis Management: Quickly navigate operational or business crises with effective decision-making and communication.
• Relationship Building: Maintain professional relationships with clients, port operators, and business partners.
• Market Awareness: Stay informed about the changing business environment through various feedback channels.
• Leadership: Lead and coordinate with departments such as sales, customer service, chartering, operations, legal, finance, and credit control to achieve objectives.

Requirements:

• Bachelor’s degree in maritime business or business management.
• At least 7 years of experience in the shipping industry, specifically in trade.
• Effective communication and interpersonal skills for collaboration with colleagues and stakeholders.
• Ability to travel overseas and work after office hours to maintain relationships with key clients and support local agents.
• Independent and result-oriented mindset.
• Strategic thinking capabilities.
• Strong analytical skills to assess situations, systems, and problems.
• Quick decision-making abilities based on gathered information and data.
• Adaptability to work in a fast-paced and dynamic environment.
• Strong leadership qualities.
• Proficiency in English, both verbal and written.

Interested candidates who wish to apply for the above positions, please click "Apply now"

We regret that only shortlisted candidates will be notified.

JAC Recruitment Pte. Ltd.

EA License No: 90C3026

EA Personnel No: R23113652

EA Personnel Name: Wong Yi Lei

• Serve as the main point of contact for all F&B and Event Management requests, tracking and reporting on events while developing insights for service improvement.
• Oversee the sourcing of vendors, manage catering and hospitality services, and ensure the smooth operation of events, including room setups and AV requirements.
• Manage stock control for consumables, ensure cleanliness of hospitality areas, and support vending and coffee machine maintenance.
• Provide coverage for the Receptionist during breaks, assist with visitor registration and room booking systems, and perform ad-hoc duties as needed.

Requirements:

• Diploma in Hospitality or equivalent.
• At least 5 years of experience in the hospitality industry.
• Proficient in MS Office (Excel and PowerPoint), and data analysis.
• Excellent customer service and complaint handling skills.'

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

The Company

Our client is a leading player in its industry, keen to hire an Assistant Finance Manager to oversee financial reporting, internal controls and taxation for a local portfolio.

Requirements

- Accounting degree qualified, Chartered Accountant

- Minimum 5 years of relevant experience

- Big 4 experience can be helpful

- MNC exposure – focusing on financial & statutory reporting, consolidation, taxation, internal controls, etc

- MUST: Ability to work in a fast-paced environment, driven, self-starter, energetic, confident in engaging with senior and international stakeholders, hands-on and proactive

- Able to do well in a fluid and unstructured environment, willing to roll up sleeves to get things done, navigating spreadsheets (ability to be hands-on is highly important)

Budget

Circa S$9,000 – 10,000 per month + Bonus

Job Scope

As an individual contributor and reporting to the Finance Manager, you will be responsible for financial and statutory reporting, consolidation, internal controls and taxation for Singapore local portfolio. You will ensure financial reporting requirements are met on a timely and accurate manner, drive improvement in financial control policies and procedures, and support in financial year end close process. You will also manage external audits, compliance reports, and support the Tax team in tax compliance requirements and special purpose audits.

The successful candidate is someone agile and adaptable, able to navigate a dynamic business and organization structure, and willing to roll up sleeves to get things done. Ability to be hands-on is highly essential.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12995593, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Hor Man Teng (Geraldine) EA Registration no.: R1217737

About Us

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll get to

The Market Executive will play a crucial role in supporting the SEA MM team in efficiently addressing Chain requirements and ensuring smooth operations across all aspects of the Chain business.

Generate Chain Business Review Reports:

• Regularly prepare comprehensive Chain business review reports tailored to specific Chain requirements.
• Collaborate with internal teams globally or regionally to gather feedback based on the counterpart involved in the Chain meetings.
• Compile and analyze relevant data and opportunities to enhance the understanding of Chain dynamics.
• Ensure timely follow-up on Chain requests post meetings.

Monthly Chain Reporting:

• Develop and deliver monthly reports catering to the Chain's specific needs.

Assist in Chain Request Management:

• Proactively handle various Chain requests, including but not limited to:
• Coordinating with new hotel openings.
• Troubleshooting issues faced by hotels.
• Preparing data for content review, MM contact lists, and specific brand data requests.
• Managing rate disparity emails.

Maintain SEA Confluence | Chain CRM Updates:

• Regularly update the Confluence platform | Chain CRM with pertinent information related to Chain projects and Chain-specific updates.
• Assist in Chain Request Management:

SSDR Project

• MT SSDR - Follow up, verify and prepare the file to be sent to Hotel Partners
• SSDR Tracker file for all Chains to provide Chain a working file to share on their progress

What you'll Need to Succeed

• Min. 3 years’ experience in hotel reservation and coordination, revenue/yield management, etc.
• Bachelor's Degree in Hospitality/ Hotel Managament/ Tourism and other relevant discipines.
• Detail oriented and fast learning capability
• Able to work independently with minimal supervision
• Dynamic, positive, and a good team player
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
• Relevant exposure in hotel/tourism/OTA environment will be a plus

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Our client a leading cyber security and network performance solutions provider. They are now looking to hire a Product Manager to join their growing team.

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS:

• Possess at least a Diploma in IT related fields or equivalent.
• At least 2-3 years of IT sales experience preferred
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

• Position: Sales & Marketing Manager
• Industry: Precious Gemstones, Rare Gem, Diamonds Collections
• 5.5 Work Days, 9-6pm (Mon to Fri) , 9am to 1pm Saturday
• Sunday & PH are off.
• Office near Orchard MRT (Private Sales Gallery & Office)
• Basic Salary: $6,000 - $7,000 + Bonus

Requirements

• Min. 5+ year working experience in the retail luxury industry, preferable in Jewellery / Diamond / Emerald / Jade or other gemstones collection.
• Degree in Sales & Marketing, Business Administration or related field.
• Excellent knowledge of trending social media platforms and good knowledge on computer skills.

Sales: Duties,

1. Developing & Implementing Sales Strategies to achieve company revenue targets
2. Lead and manage the sales team, providing coaching, training and support.
3. Responsible for providing quality service to customer & developing a good relationship with
4. customer

Marketing Duties,

1. Developing & Implementing Marketing Plan
2. Manage all marketing channels, including digital marketing, content marketing, social media, email
3. marketing and public relations.
4. Manage company’s website and online presence

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Overview

As a Customer Success Account Management (CSAM) Leader, you will be responsible for a high performing team of Customer Success Account Managers (CSAM’s and CSAM Managers) who are at varying stages of career development, portfolio and program management, cloud service management and technology expertise. This is an exciting role that will help fuel customer in ASEAN, through your leadership with business, customer, and team growth.

This role has direct people management responsibility has overall accountability for their team’s end to end Customer Success planning and delivery to an assigned portfolio of customers, while ensuring close partnership with internal and external stakeholders. Through their team the CSAM Leader is responsible for driving a repeatable and predictable business by leading a team through a coach, model, care framework driving strategic planning and the orchestration of delivery resources to drive strong customer outcomes aligned to their top priorities.

Responsibilities

• Customer Relationship Management – You will lead by example to proactively develop relationships to further Microsoft's customer success goals with key customer, partner, and internal contacts.
• Customer Success leadership – Customer Strategy and Growth – You will drive conversations with customers to demonstrate alignment between customer objectives and the current Microsoft portfolio of work in the customer account.
• You will develop a team culture identifying and sharing Customer insights and opportunities with their with Account and Sales teams to drive new opportunities for growth, consumption and customer success.​
• Customer Success Leadership and Consumption Leadership – You will coach a team to support customer adoption and active usage of Microsoft products and services aligned to outcomes and objectives defined within agreed-upon customer success plans.
• Customer Success Leadership – Delivery and Program Management – You will manage a repeatable and predictable business by coaching a team on program planning and customer-facing program review, managing key stakeholder and executive expectations via delivery of a Customer Success Plan , and prioritization of engagements to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. You will drive operational, consumption and usage excellance using insights to support adoption, change and success for our customers.
• Technical Relevance – You will stay current with industry and Microsoft technical insights through consultation with the Customer Success community, peers, partners, and customer stakeholders.
• You will deliver success through empowerment and accountability by modeling, coaching, and caring as well as attracting and retaining great people.

Qualifications

Required/minimum qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.

Additional or preferred qualifications

• Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 12+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experienceOR Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 15+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
• 7+ years relevant work experience within customer industry.
• 5+ years people management experience.
• 5+ years experience managing a consumption portfolio.
• Project Management Institute (PMI) or equivalent Project Management certification.
• Prosci or equivalent certification.

#MCAPSRegionsASEAN

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.