Responsibilities:

• Design, analysis and plan for Civil & Structural engineering works
• Prepare design calculations, drawings and carry out Authority submissions
• Responsible for timely submission of plans and reports to Consultant and Authorities
• To coordinate & liaise with consultant, sub-con and other trades eg M&E and architectural for projects specifications & other technical issues
• To assist in project coordination and oversee of all structural/Civil works on site and ensure all related activities are carried out as per drawings
• Attend meetings inclusive technical meetings (not withstanding to minutes down the meeting if necessary) and site walks during the construction phase of project
• Keep track of test reports, tests, ST, Green Mark scheme and constructability scheme
• Document control and compilation accordance to company ISO standard

Requirements:

• Diploma or Degree in Civil/Structural Engineering / Building
• Min 2 years structural coordinator experience
• Good knowledge of Structural specifications & requirements

• Developing detailed designs.
• Doing feasibility assessments and site inspections.
• Preparing and implementing project plans.
• Researching and providing estimates for projects.
• Reviewing government regulations and ordinances.
• Monitoring and optimizing safety procedures, production processes, and regulatory compliance.
• Making recommendations or presenting alternative solutions to problems.
• Confidently liaising with clients and other professional subcontractors.
• Project management duties (e.g. managing budgets, resources, and deadlines; acquiring and compiling quotes, etc.).

• Plan, co-ordinates and implements overall site works with sub-con and other related trades to carry out work safely.
• Identify and resolves all problems that arises on site.
• Assist Project Manager to organize and deploy resource/material for project.
• Attend site matters & complains related to project sites.
• Prepare and submit shop drawings, materials and necessary documents to consultant for approval.
• Co-ordinate with sub-con and solve technical problems.
• To monitor the progress as well as co-ordination with Clients, Consultants, Subcontractors to ensure efficient and timely delivery of assignment.
• To supervise and ensure works are in accordance to the contract drawings and specifications.
• Ensure site safety and proper execution of site work procedure on site

Minimum 5 years Local Experience in Construction Industry;
Degree in Civil Engineering or Construction related field;

Job Description:

• Responsible for developing, implementing, and maintaining Quality Assurance Plan for production of company products.
• Benchmark, develop and implement inspection methods and procedures to meet quality objective.
• Collaborate with cross-functional teams to integrate quality considerations into the entire project lifecycle.
• Participate in product testing during design and development cycle and support in product/process qualification.
• Interpret and analyze mechanical drawings with attention to details.
• Identify, document, and report defects or anomalies, working closely with cross-functional teams to address and resolve issues promptly.
• Facilitate meetings for Material Review Board (MRB) disposition.
• Support in internal and external audits.
• Execute in accordance with the Company’s Quality Management System (QMS) requirements.
• Stay current with industry best practices, tools, equipment testing in system and quality assurance.
• Any other duties as assigned by Supervisor.

Job Requirements:

• Bachelor’s degree in Mechanical Engineering or a related field.
• Effective communication skills, both written and verbal, with the ability to convey complex technical information to diverse stakeholders.
• Ability to work collaboratively in a multidisciplinary team environment.
• Strong interest in quality assurance, project coordination, and the related industry.
• Proactive and detail-oriented mindset with a commitment to maintain high standards of quality.
• Demonstrated leadership abilities in coordinating cross-functional teams to achieve quality objectives.
• Possesses strong time management skills, excels under pressure, and demonstrates the capability to multitask efficiently within demanding timeframes.
• Ability to write technical reports.
• Flexibility and adaptability to take on new challenges and responsibilities.
• Ability to read and interpret mechanical drawings with knowledge of measuring equipment.

- prepare contracts and monthly progress claims and variation orders

- assist to handle variation orders

- read, understand and intepret contractual terms

- able to read and interpret construction drawings

- prepare reports - able to analyse and compare quotations

- attend meetings with clients and suppliers and contractors

Job Description:

Serves customers by identifying their needs and engineering adaptations of products, equipment, and services.

Job Responsibilities:

- Identify and develop new business accounts

- Establish good working relationships with customers and partners

- Follow-up and manage customers enquiries and order shipments

- Recommend suitable products and solutions to the customers

- Provide monthly sales update to the management

- Evaluate new potential products for customer

- Manage with system set up, paperwork, commissioning and ensure that delivered system performance is within specifications

- Attend local or overseas events, conferences and exhibitions

Job Requirements

- Diploma or Degree in Engineering (EEE; Electronic, Mechanics; Biomedical etc.) related discipline

- 2 years of sales experience in optics, laser, spectroscopy, and photonics is preferred.

Job Responsibilities

• Analyses drawings & determine physical characteristics of products, special handling, requirements and type of packaging and crating required.
• Required to effectively manage multiple projects with minimal assistance & supervision.
• To identify and implement packaging improvement.
• To support on-site packing when required.
• To do any other ad-hoc duties assigned

Job Requirements

• Min. NITEC/Diploma in Engineering or equivalent.
• With some experience or knowledge in packaging/crating work preferred
• Understanding of ASTM international standards.
• Proficient use of AutoCAD software.
• Able to manage multiple projects in a fast-paced environment with strong project management skills.
• 5 day work week
• Singaporeans only

Overall Job Objectives

Assists the PM to oversee the construction activities, progress, planning, implementing, and monitoring of work schedules in accordance with the master and detailed work programme

Core Responsibilities

1. Attend site meetings and inspection

2. Preparation of documentation including project status report, method of statement and work procedure for the project.

3. Planning, executing, monitoring and control of the project.

4. Liaising and coordinating with all parties such as clients, consultants, consultants’ representatives, site supervisors, and sub-contractors

5. Handing of technical and engineering problems

6. Supervise ongoing site activities closely

7. Ensuring that the quality control of the project is met

8. Ensure that all the construction safety rules and regulations are being observed

9. Prepare necessary work and safety permits, submission documents and drawings once work are completed.

10. Any other ad-hoc tasks assigned

Job Specifications

1. Degree in Engineering or related disciplines

2. Able to read/understand/execute work based on construction drawings

3. Good communication, interpersonal and collaboration skills

4. Minimum 3 years of relevant experience.

• Professional Cert: AWS Certified, Kubernetes Administrator or AWS Certified DevOps Engineer
• Min 3 to 5 yrs experience Rancher, AWS EKS, including cluster creation, configuration, and management
• Min. 3 yrs exp Familiarity with CI/CD pipelines and tools like GitHub Actions, GitLab CI/CD, or CircleCI
• Proficiency in scripting languages like Python or Bash for automation
• API Gateway Engineering,
• Experience with infrastructure as code tools like Terraform or CloudFormation
• Configuration management using tools like Terraform, Puppet or Ansible.
• You have experience in running production systems utilizing microservices and distributed systems architecture at scale

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Job Summary:
We are seeking a highly experienced DevOps Engineer to design, implement, and maintain OpenShift platforms across Baremetal, Virtualized, and Public Cloud environments. The ideal candidate will have extensive expertise in Kubernetes, containerization technologies, and modernizing legacy applications using microservices architectures. This role involves leading technical initiatives, collaborating with DevOps teams, and mentoring team members.

Key Responsibilities:

• Platform Management:
  Design, implement, and maintain robust OpenShift platforms on Baremetal, Virtualized, and Public Cloud platforms, ensuring alignment with business goals and industry standards.
• Application Modernization:
  Lead the transformation of legacy applications into microservices architectures using OpenShift for improved scalability, reliability, and efficiency.
• CI/CD & Automation:
  Collaborate with DevOps teams to refine CI/CD pipelines, automation practices, and infrastructure-as-code methodologies using tools like GitOps.
• Deployment & Scaling:
  Ensure seamless deployment, scaling, and management of containerized applications.
• Mentorship & Best Practices:
  Mentor team members by sharing technical expertise, promoting best practices, and fostering a collaborative environment.

Essential Qualifications:

• Experience:
  7-8 years of hands-on experience in OpenShift architecture, Kubernetes, and containerization technologies.
  Proven experience modernizing legacy applications into microservices architectures.
  Experience working within the financial services industry and adhering to industry-specific regulations.
• Technical Skills:
  Expertise in OpenShift components and features, including ACM, ACS, Quay, and ODF.
  Proficiency with DevOps tools such as Git, Jenkins, Ansible, and Terraform.
  Experience with GitOps workflows and infrastructure management tools.
• Soft Skills:
  Strong problem-solving, analytical, and communication skills.
  Ability to work independently and collaborate effectively within a team.

Desirable Qualifications:

• Certifications:
  OpenShift or Kubernetes certification.
• Additional Tools:
  Familiarity with Istio or other service mesh technologies.

[Job ID: 625106]

Overview
Join a prominent global leader in cutting-edge semiconductor manufacturing equipment as they're looking for a Sales Engineer to join their team. The company is involved in the development, production, and sales across various product sectors.

Responsibilities

• Create tailored marketing plans and activities to strengthen product placement in the competitive market.
• Develop business strategies and establish product positioning to maximize market impact.
• Oversee market research, monitor competitors, and identify customer needs.
• Set pricing strategies and collaborate with engineering, manufacturing, and sales to improve or develop new products.
• Prepare pricing quotes, negotiate final prices, and submit documentation to finalize orders.
• Follow up on accounts receivable and maintain communication with customers regarding product roadmaps and technology needs.

Requirements

• Minimum of 2 years of experience as a Sales Engineer in the semiconductor industry.
• Open to travel and dedicate extra hours to manage complex sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a resourceful team player.
• Self-motivated and able to work independently with minimal supervision.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

Key Responsibilities:

• Overseeing projects at one or multiple stipulated sites.
• Assist project manager is the execution of the projects.
• Responsibilites for co-ordination with Consultants, Architects and relevant authorities.
• Liaise with Consultants, Main contractor, Suppliers, Sub contractor on Equipment & Material submissions.
• Monitor and ensure progress of works are carried out according to project specification.
• Design schematic drawing, layout drawing, P&ID drawing.
• Review and check drawing before submit to main contractor.
• Oversee the overall planning of ACMV works, site inspection, variation order and certification of work done for all assigned projects.
• Support project manager in the administration of contract, claim, variation and any dispute arise.
• Raise MR and order material & arrange manpower for necessary works.
• Advise site team for work schedule and technical issues.
• Make sure project is carried out according to schedule.
• Responsible for site supervision and implementation.
• Responsible for ensuring implementing safety measures.

Requirements:
- Minimum diploma
- 3 years or above experiences in ACMV, especially in air-conditioning industry
- Able to use AutoCAD or other related software for ACMV Design
- Able to communicate Fluent in English
- Minimum 3 years in ACMV Sector

• Ensure that good safety and high quality of work are being carried out by the Contractor in compliance with the statutory requirements
• To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance with the Project specifications, construction drawings, and Building Control Act and Regulations.
• To assist SRE in the management and control of a team of site staff or Resident Technical Officer(s)
• To assist SRE in administrative control of the site staff, instill and maintain discipline, punctuality, and keep daily records of staff attendance, and other matters concerning the site staff's administrative matters.
• To oversee all aspects relating to the construction of the Project, keeping and submitting records.
• To provide full support and assistance, as and when directed by the SRE or client
• To check and assess temporary works by the Contractor to ensure that the works are safe and in compliance with all relevant Regulations.
• To ensure that Contractor’s working procedure complies with the agreed method statement and relevant workplace safety and health regulations and to direct modification to the procedure, if necessary, to comply with the agreed method and safety and health regulations.
• Any other Adhoc tasks are given by management

Requirements:

• Min 8 years of civil engineering experience
• 3 years of experience in major construction works likes deep excavation, drainage, pipe jacking, ground improvement, supervision & installation of monitoring instruments and collating of monitoring data.
• Degree in Civil Engineering recognized by PEB
• Accredited as a RE with IES
• Able to perform shift work.

Job description

Nanomatics, a cutting-edge startup revolutionizing plastic waste management, is seeking a Research Engineer with background in manufacturing and engineering. The candidate will lead research and development activities at Company’s manufacturing research facility (demonstration plant) for plastic waste upcycling.

Responsibilities

1. Contribute to research and development work at a manufacturing research facility (demonstration plant) through experiments including:

- Plastic waste conversion into various products.

- Analysis of energy and material balances.

- Evaluation of process performance.

- Implementation of modifications and improvements to original design.

- Documenting activities and data obtained.

- Development of improved processes for material handling, treatment and storage.

2. Ensure adherence of operations to all regulatory and statutory requirements, especially, workplace health and safety practices. Liaise with safety officer and operation teams to prepare and maintain up to date relevant work permits, risk assessments, safe work procedures and method statements.

3. Organize, monitor and ensure that manufacturing research facility is operated with maximum efficiency at minimum cost.

4. Perform routine checks and process control to ensure smooth operation and keep relevant records of these activities.

5. Maintain and improve housekeeping. Ensure that waste, chemicals, product handling equipment and assigned areas are kept clean.

6. Assist with other tasks as directed by a supervisor and company management.

Requirements:

1. Degree or Diploma in Chemical Engineering, Mechanical Engineering, Manufacturing or related field of study. Fresh graduates will be considered, although work experience in manufacturing will be beneficial.

2. Hands-on experience including: metal design and fabrication, using hand tools (non-powered and powered), minor repairs and maintenance of equipment, day-to-day troubleshooting of machinery/equipment.

3. Strong verbal and written communication skills in English to communicate with other team members and workers.

4. Software knowledge: MS Office, Google Docs, Autodesk (Fusion).

6. Fit to wear dust mask/gas respirator.

7. Prepared to work in Tuas area (near Tuas Crescent MRT).

8. Resilient to noise, dust and heat at the manufacturing site.

Job Title: Architectural Engineer

Occupation: Architectural Engineer

Duties and Responsibility:

→LTA A&A Experience (Must)

→Minimum 5 years relevant experience in supervision of architectural works in building construction

→Handle technical and engineering problems

→Plan and execute work schedule based on contract schedule

→Coordinate and control construction works on site

→Evaluate subcontractors’ risk assessment, safe work procedures and method statements

→Review subcontractors/supplier performance after completion works

→Well-versed in Construction Method Statements

→Manage Piling, Excavation, ERSS, RC, and Architecture work

→Preparing the site and liaising with other construction professionals before construction work starts

→Developing the program of work and strategy for making the project happen

→Planning ahead to prevent problems on site before they occur, planning the delivery and storage of equipment and materials

→Making safety inspections of the site when work is underway and ensuring regulations relating to health, safety, and the environment are adhered to

→Ensure progress of work is within budget & timelines as well as quality & safety objectives

→Well-versed in construction sequence, principles and LTA regulatory requirements

→Good leadership skills

→Good communication and interpersonal skills

→Great team player

Job Description:

• Responsible for the planning, execution and monitoring of ACMV projects according to schedule
• Manage a team of supervisors, workers and sub-contractors to ensure proper execution of works
• Fulfil required site administration
• Attend site meetings
• Carry out necessary actions to ensure smooth progression of site works
• Ensure timely submission of shop drawings, materials and as-built drawings
• Handover of site to client

Job Requirements:

• Possess the necessary knowledge in ACMV to carry out the works dutifully
• At least 2 years’ experience in ACMV or relevant field
• Able to read ACMV drawings
• Able to work in a team or independently
• Able to take initiative

JOB DESCRIPTION

• Plan and co-ordinate on the project progress and schedule and ensure timely completion
• Attend project meeting and prepare report for project progress update
• Prepare project budget and cost estimation
• Coordinate and plan to achieve project milestones, project deliverables and schedule monitoring
• Manage, control and monitor all project activities such as engineering design, site execution, testing and commissioning of project
• Prepare / review as built iso for claim purpose, follow up with client for any outstanding DO issue
• To prepare progress claim report and submit progress claim documents according to client requirement
• To prepare operations and maintenance manual after project completion
• To coordinate with inter-departments for operations matters (procurement, engineering, group office)

Competency Requirements

• Diploma or Degree in Mechanical Engineering
• At least 3 years of working experience in the related field
• Familiarity with semi-conductor/construction industry
• Proficient in Microsoft Office
• Knowledge of QA/QC procedure (PQR/WPS) will be an added advantage
• Multi-tasking team player with excellent interpersonal and communications skills
• Attended QEHS related awareness training

Job Requirements:

• Degree in Information Technology or equivalent.
• Must have minimum 5-7 years of experience in System Administration.
• Must have minimum 3-5 years of experience in DevOps Engineering.
• Must have experience in AWS services including deployment and management of Cloud Infrastructure.
• Must have strong understanding of Linux server administration, with scripting proficiency in Bash.
• Must have experience maintaining efficient and developer-friendly CI/CD workflows, and optimizing build times.
• Experience in Infrastructure-as-Code (IaC) tools (e.g. Terraform, CloudFormation) for provisioning and managing cloud infrastructure.
• Must have solid knowledge of virtualization and networking concepts, including firewalls, DNS, and load balancers.
• Experience in Monitoring and Analytics with tools like Prometheus, Grafana, and ELK/Opensearch/Elasticsearch for monitoring, logging, and visualization.
• Experience in Containerization Technologies like Docker and Kubernetes.
• Good to have hands-on experience in OpenShift.
• Excellent written and verbal communications skills.

Our client, a global Oil & Gas solutions company, is looking for a sales engineer to join their team:

• Leading Chemical Treatment Programs: Responsible for the chemical treatment programs at the client’s site, ensuring optimal performance and promptly addressing any deviations from the treatment plan.
• Analytical Field Testing: Comprehend the principles of field testing procedures and collaborate with service technicians to perform routine field testing
• Reporting and Communication: Provide regular chemical treatment program reports to clients, keeping them informed about progress and updates according to the agreed schedule.
• Inventory and Equipment Management: Oversee the planning of chemical stock levels in Singapore and manage inventory at client sites. Maintain an equipment maintenance program to ensure 100% equipment uptime and seamless operations.
• Monthly Technical Review: Prepare and deliver comprehensive monthly review materials to clients. These reviews serve as a valuable platform for discussing program effectiveness and identifying areas for improvement.
• Value-Added Projects: Actively source and develop value-added projects in collaboration with clients. These projects are designed to reduce the Total Cost of Operation (TCO) with company’s product.
• Troubleshooting and Collaboration: When clients encounter challenges related to chemical treatment programs or company’s products, step in to troubleshoot and collaborate with team members to find solutions.
• Proposal Development for New Opportunity: Develop chemical treatment proposals to enhance efficiency and address specific client requirements. Present new chemical treatment proposals to client. Lead the initiation and evaluation of new applications.
• Contract Management: Collaborate with application engineers and service technicians to ensure compliance with contractual obligations.
• Business Performance Review: Prepare and present the executive performance results material to the key client stakeholders and the head of the department. This can occur quarterly, half yearly or annually depending on contract obligation.
• Client Relationship Management: Building and nurturing strong relationships with clients is paramount. Frequent engagement ensures effective communication and mutual understanding.
• Billing and Invoicing Process: Maintain bookkeeping for client accounts under your responsibility. Verify billing amounts and work with the billing team to issue invoices to customers.

Responsibilities:

• A Bachelor’s degree in Chemistry, Chemical Engineering or Environmental Engineering with at least 8 years of relevant technical experience, of which, at least 2 years in account management or sales related.
• Must have a valid Class 3/3A Singapore Driver’s License
• Working knowledge of boilers, cooling towers and wastewater treatment systems is advantageous
• Experience with refinery or chemical processing is advantageous
• Curious and eagle to find out what customers’ needs and good approach to solutioning
• Effective critical thinking and problem solving skills
• Customer oriented and always ready to engage with customers
• Able to work in a refinery/chemical plant

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Grace Teh Zi En (R24121942)

License number: 05C3451

Summary of Job Description

To manage and administer the organization’s systems, Active Directory and virtual desktop infrastructure to ensure high availability, security and performance.

Key Responsibilities

1. Install, configure, upgrade and administer Windows servers.

2. Manage and administer Active Directory, DNS, DHCP, File & Print and Office 365.

3. Perform regular system OS, firmware patching, bug-fixing and upgrading.

4. Perform regular system performance and security monitoring to identify any possible performance issue and intrusions.

5. Perform ongoing performance tuning, hardware and OS upgrades, resource optimization and capacity planning.

6. Manage, monitor and administer VMware Horizon VDI to ensure remote access is secure.

7. Develop and maintain system, Active Directory and enterprise backup operation guides and procedures.

8. Work closely and provide technical support to other IT teams as required.

9. Manage vendor relationships and ensure SLAs are met in accordance with the contracts underpinning.

Requirements

1. Advanced Diploma or Degree in the filed of Computer Science, Information Systems or Software Engineering and/or 2-5 years or more of equivalent work experience.

2. Advantage to possess the MSCE certification.

3. Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.

4. Minimum 2 years extensive hands-on experience in managing and administering Active Directory, DNS, DHCP, File & Print Services.

5. Strong technical knowledge and experience administering and configuring VMware ESXi, Microsoft Windows Server 201x and 202x.

6. Strong experience and/or good knowledge in Microsoft Active Directory.

7. Good knowledge in Incident, Problem and Change Management framework such as ITIL.

8. Experience in MS SQL Database would be advantage.

9. Strong written, oral, interpersonal communication and presentation skills.

10. Excellent analytical and problem-solving skills.

11. Highly self-motivated and directed.

12. Ability to effectively prioritize and execute tasks in a high pressure environment.

• To assist the Director to manage and responsible for defining project scopes, objectives, plans and performance to ensure the completion of project deliverables according to required standards and client expectations
• Ensure that the design and construction works comply with all the relevant statutory acts, regulations and practices.
• Ensure and responsible for all safety & compliance of work on site.
• Monitor & Coordinate Project Progress and responsible for all site inspection, planning and other site activities, etc..
• Ensures delivery and receipt of all project documents by deadlines.
• To lead painting team and assist to implement new coating system
• Conduct monthly governance meeting with contractors, performing performance review and ensuring contractual obligations are met.
• Assist on variation orders, addition/omission, extension of time for Contracts.
• Ensure the closure of final accounts and outstanding invoices issue due to contract expiry as and when necessary.
• Assist the Head of Marketing to lead a team of marketing professionals to create innovative business and marketing plans.
• Align regional strategies with global vision, ensuring consistent brand messaging.
• Monitor sales trends and implement plans to maximize brand impact.
• Provide clear guidance to direct reports, setting objectives and priorities.
• Strategically plan and execute product launches in line with marketing strategy.

Responsibilities:

• Liaise and work closely with the consultant, clients and subcontractors on the progress of M&E work to meet the project schedule.
• To supervise and ensure works are in accordance to the contract drawings and specifications
• Prepare correspondence reports, suggesting corrective actions or value added recommendations according to best practice when applicable,
• Responsible for keeping daily work record, including additional work claim to the clients and from the subcontracts.
• Other ad-hoc duties when assigned

Requirements:

• Min Diploma / Degree in Mechanical Engineering with ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection background.
• Min 3 years working experienced and equipped with knowledge in M&E Services (Especially Machanical, ACMV, Electrical, Plumbing/Sanitary Services, Fire Protection) in the related field is required for this position.
• Knowledge of BIM or AutoCAD added Advantage
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines.

Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidate applying should have a strong analytical mind and possess excellent cybersecurity skills and knowledge. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Responsibilities:

• Customer Support: Respond to customer inquiries and technical issues via phone, email, chat, or ticketing system, ensuring prompt and courteous assistance for a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Utilise technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance support team efficiency.
• Collaboration with Internal Teams: Collaborate with development, quality assurance, and product management teams to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the Company's product offerings, industry trends, and emerging technologies. Continuously enhance technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Job Requirements:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching, and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13th month AWS / Variable bonus
• Selected candidates may pursue specializations in the following areas in the future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.
• This position is suitable for individuals with a strong technical background and professional experience, aiming to transition into a new technical role (i.e., Network Security Engineer) within another department at our Singapore office in the future.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

• To work as the Design Engineer to our LTA projects.
• To review of contractor’s Design and Construction submission and comment.
• To assist the SDE in the review of design submissions.
• To attend design meeting and all other relevant meetings as and when required.
• To give suggestion in construction sequence based on the design reviews.
• To follow PGI on rotational basis with the SDE.
• To review Shop Drawings and comment if any.
• To prepare Independent Design Reports.
• To visit site and review compliance with design requirements.

Requirements

• At least five (5) years of relevant experience on projects similar in nature to the Works in the Civil Contract.
• At least five (5) years in the design of structural and/or geotechnical works for deep excavation projects of a similar size and complexity.
• Experience in working in a structural engineering team within a large multi discipline project team.
• Experience in minimum facility platform design and including the substructure, topsides and bridges.
• Ability to meet agreed deadlines.
• Possess excellent interpersonal skills and ability to work as part of team.
• Familiarity of Singapore local codes & standards.

Interested applicants are invited to submit your updated resume, stating current/expected salaries to: [email protected]

We regret to inform that only short-listed candidates will be notified.

Overall Job Objectives

Assists the PM to oversee the construction activities, progress, planning, implementing, and monitoring of work schedules in accordance with the master and detailed work programme

Core Responsibilities

1. Attend site meetings and inspection

2. Preparation of documentation including project status report, method of statement and work procedure for the project.

3. Planning, executing, monitoring and control of the project.

4. Liaising and coordinating with all parties such as clients, consultants, consultants’ representatives, site supervisors, and sub-contractors

5. Handing of technical and engineering problems

6. Supervise ongoing site activities closely

7. Ensuring that the quality control of the project is met

8. Ensure that all the construction safety rules and regulations are being observed

9. Prepare necessary work and safety permits, submission documents and drawings once work are completed.

10. Any other ad-hoc tasks assigned

Job Specifications

1. Degree in Engineering or related disciplines

2. Able to read/understand/execute work based on construction drawings

3. Good communication, interpersonal and collaboration skills

4. Minimum 3 years of relevant experience.