Sales Support Executive (Manufacturing, East Area)
Full-time
Senior Executive
1 day ago
Responsibilities:
Sales Administration / Support
Process customer purchase orders by completing Customer Order Processing (COP) forms and ensurin..
Responsibilities:
Sales Administration / Support
- Process customer purchase orders by completing Customer Order Processing (COP) forms and ensuring stock reservations are made.
- Prepare and submit purchase requisitions for equipment, spare parts, and accessories needed for projects and ad-hoc orders, seeking approval as necessary.
- Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment statuses.
- Take responsibility for following up on the receivables and deliverables of ordered goods, and identify ordered equipment to prepare material take-off schedules.
- Coordinate with the Warehouse and Logistics Departments to ensure timely packing and delivery of goods to customers.
- Respond to customer inquiries (via phone or email) regarding pricing, stock availability, or complaints (such as invoice disputes), and ensure proper follow-up actions are taken.
- Assist Sales Manager(s) / Assistant Sales Manager(s) in preparing proposals and quotations for customers.
- Support Sales Manager(s) / Assistant Sales Manager(s) in gathering different variations for projects to facilitate price negotiations with customers.
- Ensure proper organization and filing of documents.
- Perform other ad-hoc tasks as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).
Marketing Communication
- Assist Sales Manager(s) / Assistant Sales Manager(s) in organizing and coordinating events, such as trade exhibitions, road shows, and product seminars.
- Help Sales Manager(s) / Assistant Sales Manager(s) plan and organize internal events, such as dealer meetings.
- Prepare and organize marketing materials and collateral.
- Oversee the maintenance and updating of the company’s website content to ensure it is current.
- Support Sales Manager(s) / Assistant Sales Manager(s) in coordinating with partners of trade magazines and media agencies.
Requirements:
- With 5 years of Customer Support or Sales Support experience.
- Exceptional customer service and presentation skills.
- Positive, dynamic and results-oriented
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]
EA License No: 13C6305
Reg. No.: R23117856
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