Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:
We are seeking a Manufacturing Engineer to oversee production operations in a shift work environment for a leading semiconductor MNC. The ideal candidate will lead and manage teams to meet production goals while ensuring quality, safety, and efficiency.

Responsibilities:

• Lead line leaders and operators to meet daily production and quality targets.
• Conduct daily meetings to resolve and escalate production issues.
• Plan and manage manpower, overtime, and consumables.
• Ensure adherence to manufacturing and safety protocols.
• Train and coach staff to improve performance and efficiency.
• Implement improvements to minimize errors and enhance productivity.
• Maintain discipline, cleanliness, and organization on the production floor.
• Collaborate with teams for projects, evaluations, and preventive maintenance.

Requirements:

• Experience in semiconductor manufacturing preferred.
• Strong leadership and problem-solving skills.

License No: 23S1595

Registration No: R23116355

Our client is specialized in the production and distribution of disposable medical devices.

• Perform technical support for daily manufacturing operation.
• Ensure all equipment are well maintained.
• Assists in machine and equipment improvement and upgrade.

Requirements:

• Nitec in Engineering or equivalent
• At least 3 years of troubleshooting equipment failure and handling technical issues experience in cGMP manufacturing environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility FP&A Analyst:

• Support the development of the annual budget and quarterly forecasts.
• Build financial models to forecast performance under different scenarios.
• Track budget performance, analyze variances, and explain discrepancies.
• Prepare financial reports on a monthly, quarterly, and annual basis for management review.
• Analyze financial data to uncover trends, risks, and opportunities.
• Design and maintain dashboards and key performance indicators (KPIs) for various business units.
• Help establish specialized FP&A business partnerships, including areas like Commercial Finance, Production Costing, and R&D Finance.
• Identify and implement process improvements in financial reporting and analytics.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A from manufacturing or similar setting
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Develop and implement cohesive talent and development strategies.
• Drive performance review processes and career growth pathways.
• Create impactful learning solutions, from workshops to leadership development.
• Build and manage talent pipelines for workforce and succession planning.
• Use HRIS and LMS platforms to streamline processes.

Requirements:

• Degree in Human Resources or Business or related field.
• 3-5 years of experience in Talent Management or Learning & Development roles.
• Strong knowledge of talent practices and program design.
• Proficiency in HRIS/LMS platforms and data-driven decision-making.
• Excellent facilitation, communication, and project management skills.

Interested candidates who wish to apply for the advertised position, please send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Sales Coordinator to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Coordinator:

• Accurately process sales orders in the system, ensuring correct product details, pricing, and customer information.
• Prepare and maintain sales documents, including quotations, invoices, contracts, and sales reports.
• Assist the sales team in preparing presentations, proposals, and any other necessary documents.

Requirements:

• Relevant experience
• Experience with SAP or ERP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Design Data Pipelines: Develop robust infrastructure to collect, process, and store data from multiple sources.
• Build Data Asset Platform: Create a centralized platform for managing and accessing data assets across the organization.
• Automate SQL Generation: Develop systems to automatically generate SQL queries based on user-defined criteria or business requirements.
• Innovate and Create IP: Contribute to the creation of new intellectual property (IPs) in Singapore in your area of expertise.
• Lead Collaborations: Manage partnerships with academic institutions and research organizations for new technology development.
• Support Overseas Projects: Provide assistance in process development and implementation through short-term overseas assignments.
• Apply AIGC: Utilize AI-Generated Content (AIGC) techniques for data analysis and automation of content creation.
• Ensure Data Quality: Implement strategies to maintain and validate data quality and consistency throughout pipelines.
• Use Cloud Platforms: Deploy and manage data infrastructure on leading cloud platforms such as AWS, Google Cloud, or Azure.
• Implement Automation Tools: Use tools like Apache Airflow, Kubernetes, or Ansible to automate data pipelines and infrastructure management.

Job Requirements:

• Educational Qualifications: Master’s degree with at least 2 years of relevant experience or PhD with at least 1 year of relevant experience in Computer Science, Data Science, Applied Statistics, or related fields.
• Programming Expertise: Proficiency in programming languages such as Python, SQL, Java, or Scala.
• Experience with Data Warehousing & ETL: Solid understanding of data warehousing, ETL processes, and tools like Informatica, Talend, or Airflow.
• Database Management Knowledge: Expertise in relational databases (MySQL, PostgreSQL, Oracle) and NoSQL databases (MongoDB, Cassandra).
• Cloud and Automation Tools: Experience with cloud platforms and automation tools like Apache Airflow, Kubernetes, or Ansible, and a basic understanding of machine learning.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Jordan Fung Si Jong
EA Personnel Reg No: R23112945

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Manage technical transfer of products/projects in assembly, testing, and customer interactions.
• Offer technical support for manufacturing and testing during product builds.
• Assist QC with technical support in resolving RMA issues.
• Support QA in compliance, regulatory matters, customer interactions, and audits.

Requirements:

• Diploma in Electronics Engineering and above.
• Minimum 2 years of working experience in Electronics Manufacturing Industry.
• Skilled in managing product/project manufacturing, transfers, and troubleshooting.
• Experienced in PCBA manufacturing and testing for products/projects.
• Preferably experienced in a manufacturing environment with ISO13485 and FDA standards.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Manage technical transfer of products/projects in assembly, testing, and customer interactions.
• Offer technical support for manufacturing and testing during product builds.
• Assist QC with technical support in resolving RMA issues.
• Support QA in compliance, regulatory matters, customer interactions, and audits.

Requirements:

• Diploma in Electronics Engineering and above.
• Minimum 2 years of working experience in Electronics Manufacturing Industry.
• Skilled in managing product/project manufacturing, transfers, and troubleshooting.
• Experienced in PCBA manufacturing and testing for products/projects.
• Preferably experienced in a manufacturing environment with ISO13485 and FDA standards.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Roles & Responsibilities

The Finance Analyst will be responsible for providing support and assistance to the Assistant Vice President, Finance on overseeing the financial management reporting of the SEA & I group companies.

Key Responsibilities

• Prepare and consolidate SEAI Group and Company post-closing analysis monthly, quarterly, yearly management reporting and presentation materials
• Collecting, analyzing, and interpreting historical and current financial data of Company and Group performance with detailed financial status reports
• Assisting Assistant Vice President with the following:

1. Collate Group companies monthly reporting package for monthly management P&L review.
2. Quarterly forecasting process for SEAI group companies
3. Prepare annual budget preparation for SEAI group companies
4. Working capital management for SEAI group companies

• Assist, develop and maintain dashboards and reports to monitor business performance
• Collaborate with group companies to ensure accurate reporting
• Ensuring compliance with financial regulations and maintaining the integrity of financial data
• Other ad-hoc duties assigned by Assistant Vice President, Finance

Requirements

• Degree in Accounting & Finance
• At least 3-4 years in financial accounting with experience in financial analysis
• Experience with regions handling.
• Good working knowledge of IFRS, Consolidation, Taxation
• Good SAP knowledge
• Advanced proficiency in Microsoft Excel, Power BI and financial software

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility FP&A Analyst:

• Support the development of the annual budget and quarterly forecasts.
• Build financial models to forecast performance under different scenarios.
• Track budget performance, analyze variances, and explain discrepancies.
• Prepare financial reports on a monthly, quarterly, and annual basis for management review.
• Analyze financial data to uncover trends, risks, and opportunities.
• Design and maintain dashboards and key performance indicators (KPIs) for various business units.
• Help establish specialized FP&A business partnerships, including areas like Commercial Finance, Production Costing, and R&D Finance.
• Identify and implement process improvements in financial reporting and analytics.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A from manufacturing or similar setting
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Desktop Support to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Desktop Support:

• Provide operational support and administration for IT systems, ensuring smooth system and storage infrastructure performance.
• Monitor all aspects of the infrastructure to identify potential service issues or gaps and maintain clear visibility across the region.
• Troubleshoot and resolve technical issues, collaborating with multiple vendors to identify root causes and implement solutions.
• Maintain accurate and up-to-date documentation of system configurations in the knowledge base.
• Assist in implementing infrastructure changes, performing routine maintenance, and managing component upgrades.
• Conduct regular data backups and support disaster recovery operations to ensure system continuity.

Requirements:

• Diploma in related field
• Minimum 1 year of relevant experience
• Comfortable with 1 year contract (convertible / renewable)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

• Maintain accurate Financial Records
• Provide Reporting to Management, Authority, and HQ
• GST reporting and reconciliation
• Company’s Asset Accounting compliance
• Work with others to ensure a smooth Month-end closing
• Support AP/AR processing
• Liaise with auditors in your areas of responsibilities in quarterly audits
• Prepare cost controlling reports and analysis

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jun Siong (Johnson)

EA Personnel Reg No: R24120242

Responsibilities:

• Provide technical guidance on Process Safety Programs for all Asia plants. Advise and assist Site Leaders, Project Managers and EHS Representatives to ensure that the sites operate within company process safety policies, procedures, and performance standards.
• Drive the development, execution and continuous improvement effort of policies and technical guidelines associated with the Process Safety Program elements to assure compliance
• Continually work with Global/ Asia Process Safety Team to improve the Corporate Process Safety Program Procedures and provide guidance on site-specific procedures, as necessary.
• Facilitate process safety incident investigations and Root-Cause Analysis (RCA) sessions.
• Collaborate with the Site Operations leadership and engineers to scope and prioritize capital improvement projects to improve process safety.
• Provide training for the corporate Process Safety Programs to the Asia Site employees (as required).

Requirements:

• Degree in Engineering
• At least 7 years’ EHS work experience in the chemical, electronic or pharmaceutical industry with experience in leading teams in site wide projects. Managerial experience will be an advantage.
• Demonstrated experience in Process Safety Management (PSM) programs in a chemical manufacturing environment and knowledge of independent engineering standards (e.g., ANSI, ASME, etc.) with an emphasis on Process Safety Elements and Risk Management program element will be an advantage.

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Our client is a leading manufacturing company. They are looking for a Senior Software Engineer to upport the next phrase of their business. They are located at East of Singapore– easily accessible. The Senior System Software Engineer is responsible for:

Duties

• Design and develop the software architecture for company instrument systems.
• Collaborate closely with the hardware engineering team to analyze system requirements, ensuring functionality, performance, and reliability are achieved.
• Define and document software requirements, architecture, design, and test plans to align with system goals.
• Implement and test system software, addressing issues until resolved to meet customer expectations.
• Ensure timely delivery by aligning software development with project schedules and requirements.

Requirements

• Min Bachelor or Master’s degree in Computer Engineering, Computer Science or similar field.
• Solid knowledge and extensive working experience in low level communication protocol, motion control, device drivers and firmware will be preferred
• Solid programming skills in C/C++/C#
• At least 3 years of experience with system/architecture development on an equipment system.
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility FP&A Analyst:

• Support the development of the annual budget and quarterly forecasts.
• Build financial models to forecast performance under different scenarios.
• Track budget performance, analyze variances, and explain discrepancies.
• Prepare financial reports on a monthly, quarterly, and annual basis for management review.
• Analyze financial data to uncover trends, risks, and opportunities.
• Design and maintain dashboards and key performance indicators (KPIs) for various business units.
• Help establish specialized FP&A business partnerships, including areas like Commercial Finance, Production Costing, and R&D Finance.
• Identify and implement process improvements in financial reporting and analytics.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A from manufacturing or similar setting
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a precision engineering manufacturer with strong presence in APAC region. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility FP&A Analyst:

• Support the development of the annual budget and quarterly forecasts.
• Build financial models to forecast performance under different scenarios.
• Track budget performance, analyze variances, and explain discrepancies.
• Prepare financial reports on a monthly, quarterly, and annual basis for management review.
• Analyze financial data to uncover trends, risks, and opportunities.
• Design and maintain dashboards and key performance indicators (KPIs) for various business units.
• Help establish specialized FP&A business partnerships, including areas like Commercial Finance, Production Costing, and R&D Finance.
• Identify and implement process improvements in financial reporting and analytics.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in FP&A from manufacturing or similar setting
• Proficient in Financial Modelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

WORKING TIME: 8.30AM-5.30PM (5DAYS WORK WEEK)

SALARY: $2,500 - $3,000

LOCATION: PANDAN RESERVOIR

JOB DUTIES & RESPONSIBLITIES:

1. Preparing and processing invoices, payments, and other accounting transactions in a timely and accurate manner

2. Preparing stock inventories, conduct stock take on monthly basis, stock reconciliation

3. Preparing tax computation for GST

4. Reconciling bank statements and maintaining accurate financial records

5. Assisting with the preparation of monthly and annual financial reports

6. Providing administrative support to the accounting team, including data entry and filing

7. Prepare audit schedules and fixed asset schedule

8. Liaising with internal and external stakeholders to resolve any accounting-related queries or issues

9. Ensuring compliance with relevant financial regulations and company policies

Skill/Experience

* Have experienced in inventory stock take on a monthly basis would be of advantage.

* Minimum of 1-2 years of experience in an accounting or finance-related role

* Strong attention to detail and excellent numerical skills

* Proficient in the use of accounting software and Microsoft Office applications

* Good communication and interpersonal skills, with the ability to work collaboratively in a team

* Ability to work under pressure and meet deadlines

* Relevant accounting qualifications

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei

EA Registered no.: R1543992

Recruit Now Singapore Pte Ltd

EA License no.: 21C0845

Our client is a Singapore based company, in Electronics Manufacturing industry. They are looking for a Sales Manager to assist their Sales team for the next phase of their business. They are located in East - easily accessible.

Duties of Sales Manager:

• Drive revenue growth to meet the company’s annual targets.
• Follow up with customers to achieve sales aligned with the budget plan.
• Understand and work towards achieving team budget targets.
• Analyze market trends and competitor data to develop actionable business strategies.
• Collaborate with the engineering team for product updates and demonstrations.
• Gather market and customer insights to align with the company’s product roadmap.
• Introduce latest technologies to customers and identify optimal strategies for each product/customer.
• Coordinate with business partners to execute tailored business models.
• Prepare sales analysis, trip, and project reports, as well as ad hoc reports.
• Provide detailed marketing reports by product, market, or country.
• Build and maintain strong relationships with clients, partners, and industry stakeholders.
• Work with cross-functional teams to ensure alignment and execution of business initiatives.
• Act as the primary contact for international partners and clients, addressing needs and resolving issues.

Requirements:

• Minmum 5 years of sales experience
• Experience in electronics industry
• Willing to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Sales Coordinator to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Coordinator:

• Accurately process sales orders in the system, ensuring correct product details, pricing, and customer information.
• Prepare and maintain sales documents, including quotations, invoices, contracts, and sales reports.
• Assist the sales team in preparing presentations, proposals, and any other necessary documents.

Requirements:

• Relevant experience
• Experience with SAP or ERP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

We are representing our client ( an established SME Lighting Manufacturing and Supply company) seek out suitable candidates for the role of Customer Service Officer.

JOB SUMMARY:
The Customer Service Officer is the first point of contact between the company and its customers, representing the company’s image and values. The role involves handling customer inquiries, managing orders, coordinating with internal teams, and ensuring customer satisfaction through effective communication and service.

KEY RESPONSIBILITIES

Customer Support & Communication:

• Respond promptly to customer inquiries via email, phone, and instant messaging apps (e.g., WhatsApp), providing accurate product and service information.
• Handle customer complaints and Return Merchandise Authorization (RMA) requests, ensuring prompt resolutions.
• Support Sales by issuing and following up on quotations.
• Process orders, issue invoices, collect payments, and generate delivery orders.

Order Fulfillment & Coordination:

• Coordinate with the Supply Chain team to align production with customer requirements and ensure timely delivery.
• Collaborate with the Logistics team to facilitate delivery for both local and export shipments.
• Prepare export documents, including packing lists, commercial invoices, and shipping marks.
• Arrange courier services and coordinate with freight forwarders for export shipments.
• Validate items before delivery for local and export customers, serving as a second pair of eyes to ensure accuracy and quality.
• Update customers on delivery schedules weekly.

Customer Account & Sample Management:

• Maintain accurate customer records for orders, invoices, and transactions.
• Issue Statements of Account (SOA) and follow up on outstanding payments.
• Organize and track sample loans and temporary loans from inventory or newly built samples.

Cross-Department Collaboration:

• Work with the Project Management team to meet project requirements and deadlines.
• Coordinate with the Application Engineering (AE) team for technical support and customer issue resolution.
• Collaborate with R&D and Product Marketing teams for customized product requests and ensure delivery of necessary documentation (e.g., spec sheets, IED files).

REQUIREMENTS:

• Diploma in Business Administration, Customer Service, or related fields preferred.
• 5 to 7 years of customer service experience, preferably within an SME environment.
• Strong communication, problem-solving, and interpersonal skills.
• Proficiency in order processing, export documentation, and managing customer accounts.
• Ability to work independently and collaborate effectively across departments.

Responsibilities:

• Perform routine manufacturing processes and equipment preparation (CIP, PT, SIP, etc.)
• Support day to day production activities and record data according to Electronic Batch Record (EBR) in compliance with GMP, Environmental, Health and Safety guidelines.
• Perform equipment and process monitoring
• Able to communicate with Supervisor/supporting functions for any safety, quality, and process irregularities
• Troubleshoot and resolve process related issues.
• Able to perform production area housekeeping (5S, Kanban, etc.)
• Review documentation of activities as per GDP (Good Documentation Practice)
• Use sophisticated softwares / programs (LIMS, SAP, DCS, MES, etc.) to collect and evaluate data
• Responsible for maintaining and meeting training requirements.
• Any other task as assigned by Supervisor/Manager

Requirements:

• Degree/Diploma/ITE in chemical engineering, pharmaceutical or biotechnology equivalent
• Minimum 1 year relevant biotechnologist/laboratory experience, familiar in GMP and/or Upstream/Downstream/Central Services. Fresh graduate is welcome to apply.
• Basic skills and knowledge in Fermentation Cell culture, Bioreactor processing, Media and Buffer Preparation and downstream processing is an added advantage.
• Able to do rotating 12-hour shift work.
• Team player that possesses troubleshooting and analytical skills.
• Must be able to carry heavy load of up to 10kgs where applicable.
• Based in Tuas

Job Type: Fresh graduate

Contract length: 12 months

Experience:

• Fermentation Cell culture, Bioreactor processing & Media: 1 year (Preferred)
• Media and Buffer Preparation and downstream processing: 1 year (Preferred)
• GMP facility: 1 year (Preferred)

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a Sales Coordinator to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of Sales Coordinator:

• Accurately process sales orders in the system, ensuring correct product details, pricing, and customer information.
• Prepare and maintain sales documents, including quotations, invoices, contracts, and sales reports.
• Assist the sales team in preparing presentations, proposals, and any other necessary documents.

Requirements:

• Relevant experience
• Experience with SAP or ERP System

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De