Job Description & Responsibilities:

• Provide timely and professional services to customers via various channels, including hotline, email, online chat, WhatsApp, and more.
• Address customer inquiries and escalate issues to the relevant departments for quick resolution, working collaboratively to ensure customer satisfaction.
• Assist with filing and maintaining up-to-date customer documentation as needed.
• Support the registration process and help update the daily sales report.

Requirements:

• Previous customer service experience is preferred.
• Excellent organizational skills with attention to detail.
• Proficient in both English and Mandarin for effective communication with a diverse range of customers.
• Strong knowledge of MS Office (Word, Excel).
• A team player with a friendly disposition who enjoys interacting with people.
• Able to work 5.5 days a week, Tuesday to Saturday, with Sundays and 2 Mondays off.

Job Responsibilities:

• Oversee and maintain facilities at the centers, collaborating with contractors and vendors in adherence to all regulatory standards.

• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.

• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.

• Develop and execute processes to enhance operational efficiency and streamline workflows.

• Support the development of emergency scenarios and hospital tabletop exercises.

• Participate in setting up infrastructure and ensuring system readiness for operational activities.

• Manage fault reporting to address issues promptly.

• Ensure clinic infrastructure is adequate, safe, and functional.

• Track and report operational issues to management with timely feedback.

• Coordinate daily operations to ensure prompt, efficient services.

• Perform tasks following standard operating procedures, ensuring smooth and safe clinic operations.

• Monitor and compile statistics on clinical operations, key performance indicators (KPIs), and submit periodic reports.

• Gather and consolidate user requirements for projects, ensuring timely and budget-compliant completion.

• Maintain thorough documentation to support all maintenance activities and project administration.

• Continuously assess and improve operational workflows.

• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.

• Strong logical thinking and problem-solving abilities.

• High attention to detail and meticulousness.

• Proficient in Microsoft Office applications.

• Customer service-oriented.

• Effective communication skills (both phone and email).

• Previous experience in Healthcare/Medical care is an advantage, though not required.

• Independent worker with a proactive approach to operations improvement.

• Hands-on and team-oriented, requiring minimal supervision.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Well Established Company
• Basic $3000 - $3500 + Allowance + Commission + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working day: Monday to Friday
• Working hours: 8.15am to 5.30pm

Job Responsibilities:

• Serve existing assigned accounts and prospect potential new customers
• Learn & familiarise our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
• Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Polytechnic Diploma or equivalent
• Possess Class 3 driving license and own vehicle is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Developing rich and quality campaigns to ensure that the social calendars are aligned with business objectives

• Conceptualise and drive campaigns to profile the hospital, its initiatives and professions

• Develop and execute staff engagement plans to improve engagement and strengthen organisation culture

• Providing communications counsel and support to departments, including branding and editorial oversight for collaterals

• Develop and manage crisis communications, and participate in emergency preparedness exercises

Requirements:

• Degree in mass communications, public relations or journalism

• Good communication and interpersonal skills, creative, meticulous and results-oriented

• Able to work independently in a fast-paced environment

• A team player

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

EA Personnel No: R18728082

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Highlights

• Basic + AWS + VB
• Transport pick-up at Clementi MRT, location at Pandan
• Sales Support/ Admin
• Invoice/ PO/ Quotations

Responsibilities

• Handle customer orders for piece parts and repair units.
• Manage Turn Around Time (TAT) for repair units.
• Monitor and follow up on sales and purchase order activities.
• Address customer complaints and provide necessary solutions to meet customer requirements.
• Oversee retrofit and warranty administration.
• Generate reports and perform various administrative duties.
• Act as a liaison between departments (Workshop, Logistics, QA) regarding customer orders.
• Fulfill "On Call" Duty (e.g., AOG) if volunteering to be on standby.
• Reduce the aging of un-invoiced activities.
• Perform any other tasks as assigned.

Requirement

• GCE A level or Diploma in Business Administration or similar discipline, with minimum 3 years of related experience in customer service in an MNC environment.
• IT literate, proficient in MS applications, particularly MS Excel
• Knowledge of BaaN software (or similar such as ERP, SAP)
• Good communication skills (oral and written) to interact with internal and external customers.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Description

• Industry/ Organization Type: Education
• Position Title: Quality Assurance Executive
• Working Location: Seletar
• Working Hours: 5 Days, Mon – Fri (9am – 6pm)
• Salary Package: Basic Salary (Up to $5,000) + AWS
• Duration: Permanent

Key Responsibilities

• Support the Manager in performing audits to ensure adherence to standards, including those under the Private Education Act, Private Education Regulations, EduTrust Certification Scheme, and Enhanced Registration Framework.
• Evaluate audit data to pinpoint performance discrepancies, observe trends, and assess process efficiency for ongoing enhancement.
• Work alongside departments to grasp relevant frameworks, organizational policies, and procedures, and suggest modifications.
• Discover opportunities for refining audit and/ or assessment processes.
• Other tasks as necessary.

APPLY NOW!!!

• Proficient in audit management, data analysis, quality assurance, and internal controls.
• Experience in Quality Assurance within a Private Education Institution (PEI) is an added advantage
• Familiarity with the Private Education Act, Enhanced Registration Framework, EduTrust Certification Scheme, and related standards is preferred.
• Excellent problem-solving, communication, and interpersonal abilities.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71571 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Details:

• Monday - Friday 830am to 6pm
• Woodlands
• $3,000 - $,3800 (Depending on experience)

Job Description:
We are seeking a proactive and creative Marketing Executive to join our team. The ideal candidate will contribute to promoting our product line through strategic marketing initiatives, content creation, and market research. Additionally, this role involves participating in exhibitions to showcase our products and engage with potential customers.

Key Responsibilities:

1. Marketing Strategy and Campaigns:Collaborate with the sales team to ensure seamless execution of marketing initiatives.
   
2. Content Creation and Social Media Management:Develop engaging content for media platforms, including LinkedIn and Facebook, to enhance brand visibility and engagement.
   
3. Website Management:Maintain and update the company website using WordPress to ensure a professional and user-friendly online presence.
   
4. Market Research and Competitor Analysis:Conduct market research to streamline target audiences, monitor competitor activities, and gather customer feedback for continuous improvement.
   
5. Event Participation:Organize and represent the company in exhibitions, managing booth setup, product presentations, and customer interactions to maximize exposure and opportunities.
   

Ho Ming Jie (Edmund) Reg No: R1987094

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Main Responsibilities

Digital Marketing

• Plan, create and execute digital marketing campaigns across social media platforms (Facebook, Instagram, Tiktok, Wechat, Little Red Book) and websites to create interest and for lead generation.
• Design a content calendar to nurture leads through email marketing and social media advertising.
• Write contents and creative copy for social media posts, captions, emails, website content, and other marketing materials.
• Conduct research, analyses for new trend and fresh ways to execute on social media contents and postings
• Create and curate engaging contents (images, videos, headlines, etc.) for social media posts.
• Monitor and analyse campaign performance metrics to provide actionable insights.
• Manage and create social media contents and postings.
• Plan, create and execute an SEO and SEM strategy.
• Analyse our online web traffic, propose ways to increase web traffic, increase conversion rates.
• Create, manage and grow online communities to enhance brand visibility
• Handle enquiries and feedback on social media.

Client Services

• Cover the front desk.
• Provide back-end support, such as management of mail, cleaners, courier matters, pantry inventory ordering, liaising with finance team on creating invoice.
• Manage common resources such as booking of meeting rooms.
• Any other ad-hoc client services duties as assigned and delegate.

Requirements:

• Diploma/Degree in Marketing or Communications.
• Minimum 2 years’ experience in Digital Marketing.
• Experience in Search Engine Marketing (SEM)/ Search Engine Optimisation (SEO), Paid Search (PPC) and in-depth experience with website analytics tools is an advantage.
• Proficient in AI apps or e-marketing apps/software, Adobe Photoshop, Illustrator, InDesign, Video Editing, Image Editing is preferred.
• Experience in Facebook Ads Manager, Google Ads, SEO, SEM and email marketing best practices.
• Bilingual (English/Chinese).

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you a digital enthusiast who thrives on driving impactful online campaigns? Join us as a Digital Marketing Executive and be at the forefront of shaping our digital presence and delivering measurable results.

• Plan, execute, and optimize digital marketing campaigns across platforms, including Google, Facebook, Instagram, LinkedIn, and others
• Implement effective SEO strategies to boost organic traffic and manage SEM campaigns for maximum ROI
• Create engaging content and manage social media channels to enhance brand visibility and drive audience engagement
• Monitor website performance, improve user experience, and ensure mobile and desktop optimization
• Track and analyze campaign performance using tools like Google Analytics, and present actionable insights to improve results
• Develop compelling content for blogs, emails, ads, and videos that align with the brand's voice and resonate with the target audience
• Design and execute email marketing campaigns that drive customer engagement and lead generation
• Stay updated on digital marketing trends, tools, and industry best practices to keep strategies fresh and competitive

Why Join Us?

• Opportunity to work with cutting-edge tools and platforms
• Collaborative and innovative team environment
• Competitive salary and performance incentives
• A chance to shape the digital future of a forward-thinking company

REQUIREMENTS

• Minimum Diploma and above
• Creative mindset with excellent writing and visual content creation skills
• Analytical skills to interpret data and make data-driven decisions
• Ability to work independently and manage multiple campaigns simultaneously

Step into the digital forefront and help us create campaigns that inspire and engage. Apply now to make a lasting impact!

EA Reg. Number: R21100629

EA License Number: 22C1278

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

Are you a social media wizard with a knack for creating scroll-stopping content? Join us as a Social Media Marketing Executive and take charge of building an irresistible online presence that drives engagement and grows our brand!

• Develop and execute creative content strategies for platforms like Instagram, Facebook, TikTok, LinkedIn, and YouTube
• Manage daily posting schedules, monitor account activity, and engage with followers to foster community growth
• Use tools like Meta Business Suite, Google Analytics, or social media insights to analyze campaign performance and optimize strategies
• Plan and run paid social media ad campaigns, ensuring maximum ROI and audience reach
• Stay ahead of social media trends, viral challenges, and platform updates to keep our content fresh and relevant
• Work closely with graphic designers, content writers, and other departments to create cohesive campaigns that align with brand objectives
• Identify and collaborate with influencers or brand ambassadors to amplify social media efforts
• Address customer feedback or social media crises promptly and professionally to uphold brand reputation

Why Join Us?

• Be part of a creative and innovative team passionate about making an impact online
• Enjoy a flexible, dynamic work environment where your ideas are valued
• Competitive salary and bonuses tied to campaign performance
• Opportunities to grow and expand your expertise in social media marketing

REQUIREMENTS

• Minimum Diploma and above
• Strong understanding of platform algorithms, social trends, and audience behaviors
• Excellent communication and storytelling skills with an eye for aesthetics
• Ability to multitask, meet deadlines, and work both independently and collaboratively
• Passion for digital innovation and a strong creative flair

Bring your social media magic to our team and help us create campaigns that inspire, engage, and leave a lasting impression. Apply now and let’s go viral together!

EA Reg. Number: R21100629

EA License Number: 22C1278

Highlights

• AWS + AWS + VB
• 5 days (Mon - Fri), attend to event during weekend when needed
• Education/ Enrichment/ Tuition
• Public Relations/ Digital Marketing
• Social Media/ Art Work

Seeking a dynamic and creative PR Marketing Specialist to join our team. The ideal candidate will be responsible for developing and implementing effective public relations and marketing strategies to enhance our brand presence and engage our target audience.

Key Responsibilities:

• Develop and execute PR campaigns to promote our programs and events.
• Manage digital marketing efforts, including social media, website content, and email marketing.
• Create and design basic artwork for marketing materials.
• Liaise with PR vendors to ensure cohesive and effective communication strategies.
• Monitor and analyze the effectiveness of marketing campaigns and adjust strategies as needed.
• Attend and support events during weekends as required.

Requirements:

• Proven experience in PR, digital marketing, and social media management.
• Proficiency in website management and basic graphic design.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Flexibility to attend events during weekends.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pierre Chung Yih Shern

EA Personnel Reg No: R22111092

The Guest Experience Executive is responsible for the daily operations of the Executive Club Lounge, ensures that the highest level of hospitality, delivering F&B services, Concierge services and creating an experience throughout guest stay.

Primary Responsibilities

Manages the guest journey from pre-arrival to post-departure

• Supervise and direct the team of Guest Experience Executive to ensure that personalized care is provided to all hotel guests at Heart of House throughout their stay.
• Manages the Pullman Singapore Orchard guest experience through a seamless flow of processes.
• Upholds a flawless impression and perception of Pullman Singapore Orchard services, products, and colleagues.
• Accommodates all guest needs and requests, anticipating guest needs, and creating memorable experiences through personalized service.
• Works with all departments to ensure seamless service.
• Perform other duties as assigned.

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

Position: Business Account Executive

Language: English & Mandarin (some dialects will be good)

Terms : 5 ½ day work / 8am to 5pm (Mon-Fri), 8am to 1pm (Sat)

Salary Scheme: Basic + Commission

Basic Salary: $2,500 - $4,000

Primary Roles:

· Handles sales leads and site show rounds

· Source for new business leads

· Handles daily correspondences with clients and ground staff

· Attend on-site presentation and site visits

· Handles paperwork i.e., quotations, updating of sales information

· Attend to feedback and warranty matters

· Handle client payment

Secondary Roles:

· Handles daily project management

· Periodic site visits for progress and QC checks

Candidate Requirements:

• Sales oriented and highly driven.
• Prefer to have sales background.
• Good communication skills.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in MS Excel, MS Words and MS Projects.

• To service existing accounts, activate and develop new user’s accounts
• To provide after-sales-support to customers
• Providing technical support to customers if necessary (training will be provided)
• Products demonstration & presentation
• Attractive renumeration/commission schemes
• ITE/DIPLOMA with 3 to 5 years outdoor sales experience
• Ability to communicate in Mandarin & English; Product presentation in English

Roles & Responsibilities

• Manage the full spectrum of GST accounts and record transaction data accurately.
• Prepare monthly reconciliation, financial reporting, closing statements, and manage AR/AP.
• Reconcile POS system transactions, including cash, bank, and credit card payments.
• Update fixed assets and depreciation records in accounting software.
• Prepare and review supplier payments, ensuring compliance with credit terms.
• Track and verify expenses, cash claims, and card usage submitted by outlet heads.
• Generate and maintain payroll and salary reports.
• Update attendance records, leave schedules, overtime, etc.
• Stay updated on MOM guidelines and implement changes as required.
• Handle general administrative tasks and other ad-hoc duties as needed.

Requirements

• Diploma or Degree in Accounting or related field.
• 3-5 years’ experience managing full-spectrum accounts, preferably in F&B.
• Proficient in English and Mandarin to liaise with cross functional team.
• Meticulous, organized, and able to multi-task efficiently.
• Independent, collaborative, and a good team player.
• Proficient in Microsoft Office (Excel & Word).
• Familiarity with Xero accounting, Zealys payroll, ePOS systems, and credit card portals.
• 5-day work week, immediate or short-notice availability preferred.
• No quota for foreign staff who need for working pass.

• Oversee the distribution and management of safety management documentation.
• Conduct quality checks on documents following the company’s document control procedures in an ISO-certified environment; identify and report compliance issues.
• Ensure all reports and correspondence are completed on time by relevant departments across company entities.
• Track HSEQ programs and prepare required status and tender documentation.
• Participate in incident investigations, ensuring root cause analyses and lessons learned are documented in the company’s database.
• Assist in developing and distributing Health and Safety Alerts and Incident Management communications both internally and externally.
• Contribute to fostering a proactive safety culture.
• Conduct internal audits for office and vessel operations to ensure adherence to company policies and procedures.
• Participate in external audits and support management review preparations.
• Track and maintain fleet HSEQ statistics and customer satisfaction metrics.
• Perform other related tasks as assigned by the HSEQ Manager.

Requirements:

• Specialist Diploma in an HSE-related field or other relevant marine discipline.
• Minimum of 2 years of relevant HSE experience, ideally in the marine, shipping, or ship repair industry.
• Strong commitment and passion for HSE practices.
• Excellent interpersonal and presentation skills with the ability to establish relationships with external partners.
• Proficiency in MS Office Applications (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Training and hands-on experience in occupational health, safety, and HSEQ-related tasks.
• Preferred qualifications include knowledge of ISM and ISPS codes, incident investigation methodologies, and risk management.
• Internal auditor certification for ISO 9001, 14001, and 45001 is highly advantageous.

Responsibilities:

• Identify business opportunities and expand customer base
• Daily sales call planning & visiting
• Maintain good customer relationship
• Handle freight negotiation & provide quotations to customers
• Follow up on outstanding payment & ensure collection
• Participate in sales meeting, submission of weekly report
• Keep abreast of industry changes for market study

Requirement:

• Minimum Diploma qualification with 1-2 years of sales experience in container shipping / freight forwarding business
• Candidate must be a team player with strong interpersonal and negotiation skill
• Candidate must be willing to travel, preferably to possess own vehicle due to nature of work (sales visits)

Responsibilities

• Processing and coordinating daily online orders, deliveries and returns of customer orders for e-commerce platforms (TikTok, Shopee, Lazada, etc).
• Picking and packing orders correctly and adhering to packing guidelines.
• Monitoring inventory and request for stocks when necessary.
• Process sales orders and monitor progress.
• Monitor and/or resolve sales order issues such as order variation, amendments and updates.
• Monitor delivery schedules and update sales team on order and delivery status.
• General admin duties

Requirements

• Diploma in Marketing / Business/ Supply Chain Other relevant courses is a plus
• At least 1 year(s) of working experience in the related field is required for this position.
• Meticulous with excellent attention to details
• Ability to work independently and be self-driven within a team structure.
• Candidates with prior working knowledge of MS Navision will have an advantage

PERTINENT LAW LLP, a fast-growing and innovative law firm, is seeking a highly motivated and dependable individual for the position of Admin Assistant / Executive.

Key Requirements:

• Strong ability to multitask effectively
• Quick learner with a proactive attitude
• Ability to work independently with minimal supervision
• High attention to detail and a strong sense of accuracy
• No prior experience required; comprehensive training will be provided
• Fresh school leavers are encouraged to apply

If you are eager to start your career in a dynamic legal environment, please submit your resume in strict confidence to [email protected].

Kindly indicate the subject as "Application for Admin Assistant" when sending your email.

Responsibilities

• Offering administrative and clerical assistance to support departmental functions.
• Compiling, preparing, and ensuring timely submission of necessary reports.
• Handling and processing payments for invoices.
• Arranging and coordinating meetings, including scheduling, sending invites, booking conference rooms, and setting up required equipment.
• Managing travel arrangements and scheduling appointments for the management team.
• Planning and organizing both internal and external events.
• Facilitating communication and coordination between departments to ensure efficient information flow and timely updates across the organization.
• Performing additional tasks as needed.

Requirements:

• Possess at least diploma in Business Management or a related field, with a minimum of 1 year of relevant experience.
• Proficient in MS Office
• Strong ability to multitask and adhere to deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L3Y5394V

Job Description:

• Perform the full spectrum of HR duties
• Ensure company HR policies are in compliance with the local labour regulations
• Plan and participate in recruitment events and corporate events
• Execute the learning programs.
• Arrange business travel such as air-ticket booking, hotel, local transport etc
• Prepare weekly and monthly report of office operation/recruitment activities.
• Any other duties as assigned

Job Requirements:

• Minimum Diploma/ Degree in Human Resource Management or Business Administration
• Good knowledge of MOM law regulations, Employment Act and employment practices in Singapore
• Proficient in MS Office
• Good working attitude, honest, integrity
• Bilingual in English and Mandarin is required to liaise with Chinese associates
• For Singaporeans and SPR only

The Adventure Programmes Executive conducts programmes to suit the needs of the clients and coordinates these programmes. He/She identifies areas of improvements in these programmes, implements quality control and compliance measures and develops information materials for distribution to clients and volunteers. He/She plans the manpower roster for each programme and guides volunteers in executing programme activities. He/She coordinates with other organisations to execute programmes, manages communications and feedback from stakeholders and conducts outreach activities to other organisations and the community.

A resourceful, proactive, responsible and client-centric professional.

This position reports to the Assistant Director, Programmes and interfaces with company managers and SSA Professional staff. The Singapore Scout Association is committed to an employee- orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development in the workplace.

Roles & Responsbilities

Managing Programmes
1. Conduct programmes based on client needs
2. Conduct needs assessment to support development of programmes based on client needs
3. Provide programme updates to Supervisor
4. Identify areas of improvement in programmes
5. Implement quality control and compliance procedures
6. Maintain daily records on progress of clients
7. Develop information materials for distribution to clients and participants

Manage Manpower Resources

8. Manage manpower camp staff to ensure the smooth running ofthe programmes

9. Plan manpower deployment for programmes

10. Guide camp staff in executing programme activities

Build Stakeholder Relationships
11. Coordinate with other organisations for the execution of programmes
12. Manage communications and feedback from stakeholders

Salary Range

Diploma Holders: $1,900 - $2,300

Degree Holders: $2,300 - $2,700

Summary

The Customer Service Executive is responsible for maintaining customer satisfaction through assisting customers and providing support to the Company’s Sales.

Primary Responsibilities

• Maintain and develop good relationship with existing and new customers.
• Assist customers by contributing information and recommendations relevant to the customer and providing follow through support.
• Cold call to existing and potential customers to support sales growth.
• Attend to all new enquiries received.
• Assist sales and marketing with product promotion and marketing events.
• Prepare quotations and follow up on it.
• Responsible to update on product availability.
• Responsible for the preparations of sales documents.
• Update customers on delivery status and outstanding orders.
• Collaborate and liaise closely with internal departments for sales and other functions.
• Manage customer relations through the use of specialized CRM system.
• Perform additional duties and responsibilities assigned by management.

Knowledge and Skill Requirements

• At least 2 years of customer service experience diploma or degree in any field.
• Good interpersonal and communications skills.
• Service oriented
• Excellent writing skills and telephone etiquette.
• Able to communicate in 3rd language is added advantage.
• Proficient in MS Office, and experienced in NAV systems is an added advantage.