Job Scope:

• Managing & Directing the assigned project resources to best meet project objective
• Ensure all changes to specifications, work scopes, and drawings are properly documented
• Efficient management of resources and materials
• Responsible for project and site supervision, attend site meetings, coordination with sub-contractors, suppliers, consultants and clients and all scope of work that is require in the smooth implementation of a successful project development
• Assist in resolving any issues or challenges that may arise during the project execution
• Conduct regular site inspections and quality control checks
• Ensure compliance with safety regulations and industry standards
• Collaborate with internal teams to ensure successful project delivery
• Manage material at the construction site to ensure zero wastage and no overstock of material
• Manage manpower and overtime costs to ensure optimal cost-benefit within or below budget
• Coordinate and communicate with project teams, subcontractors, and suppliers
• Ad hoc duties as assigned

Job Requirements:

• Minimum 3 years of relevant experiences in Interior Fit-out Industry
• Minimum higher NITEC/Diploma holders or candidates with relevant experience and proven track records will also be considered
• Experience in Construction/Interior Design/Furniture Industry will be an added advantage
• Able to start work within short notice preferred

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

Position Overview:
We are seeking a dynamic and results-oriented AI Product Manager to lead the development and refinement of our AI-driven image generation flow and chatbot companion product. This role involves managing the product lifecycle from concept to deployment, ensuring alignment with user needs and business goals. The ideal candidate has a strong technical background, a passion for AI innovation, and the ability to bridge the gap between technical teams and stakeholders.

Key Responsibilities:

• Product Strategy & Roadmap:
  • Define and drive the product vision, strategy, and roadmap for AI-based image generation and conversational AI products.
  • Collaborate with stakeholders to identify user needs, market trends, and business opportunities.
• Product Development:
  • Work closely with engineering, data science, and design teams to develop, test, and refine AI-powered solutions.
  • Prioritize and manage the product backlog, ensuring timely delivery of high-impact features.
  • Oversee the integration of machine learning models and optimization of AI prompt workflows to enhance product outputs.
• User-Centric Approach:
  • Conduct user research, collect feedback, and analyze data to continuously improve product functionality and user experience.
  • Drive experimentation and testing of AI prompt strategies to maximize effectiveness and creativity.
• Technical Collaboration:
  • Act as a bridge between technical teams and business stakeholders, ensuring alignment and clear communication.
  • Stay up-to-date with advancements in AI technologies, frameworks, and methodologies, applying them to product innovation.
• Performance Measurement:
  • Define success metrics for AI features and monitor their performance post-launch.
  • Utilize analytics to drive data-driven decisions and iterate on product features.

Preferred Qualifications:

• Bachelor’s degree in Computer Engineering, Data Science, Computer Science, or a related field; MBA or equivalent experience is a plus.
• Passionate about social products and AI fields.
• Experience with image generation technologies (e.g., GANs, Stable Diffusion) and conversational AI (e.g., GPT-based models).
• Familiarity with AI prompt writing and optimization is a significant advantage.
• Solid understanding of machine learning concepts, AI frameworks, and APIs.
• Proficiency in using product management tools (e.g., Jira, Trello) and data analysis platforms.
• Basic programming knowledge (e.g., Python) is a plus.
• Strong problem-solving and decision-making abilities.
• Excellent communication and stakeholder management skills.
• Ability to balance strategic thinking with hands-on execution.

Responsibilities:

• Coach jobs, counsel on career and develop team members
• Develop needed infrastructure to ensure Mechanical Engineering Competency
• Support pre & post technical support to sales.
• Conduct technical presentations & training to customers
• Works with Clients’ engineers to establish company products in consumer products

Requirement:

• Degree or Diploma in Mechanical Engineering or relevant
• Possess at least 2 years of working experience either in application engineering or supporting engineering roles or related experiences in Mechanical or Fastening hardware industry.
• Bilingual in English & Chinese to liaise with Chinese speaking counterparts.

Job Description: Business Development Manager (BDM)

Company: Mitraa Agencies - Mitraa Cleaning Services (MCS)
Position: Business Development Manager
Location: Singapore
Reports To: Director

About the Role:

We are seeking a dynamic and visionary Business Development Manager (BDM) to spearhead the growth of Mitraa Cleaning Services (MCS) into a leading holistic cleaning service provider in Singapore, covering both residential and commercial sectors. This pivotal role is ideal for someone who thrives on building from the ground up, strategizing for the long-term, and aligning with the company’s growth vision.

Key Responsibilities:

1. Strategic Planning and Growth:

• Develop and execute a comprehensive growth strategy to position MCS as a key player in Singapore's cleaning industry.
• Plan and create structured departments for operations, sales, customer service, and workforce management.
• Identify market opportunities and trends in both residential and commercial cleaning sectors to drive organic growth.

2. Business Development and Client Acquisition:

• Identify and secure new business opportunities through research, networking, and client meetings.
• Build and maintain relationships with corporate and residential clients, property managers, and government agencies.
• Prepare proposals and presentations tailored to potential clients, highlighting the company’s unique value propositions.

3. Operational and Workforce Planning:

• Collaborate with the Director to recruit, train, and develop a skilled workforce.
• Design efficient operational workflows for delivering high-quality cleaning services.
• Ensure compliance with Singapore regulations and industry standards for cleaning services.

4. Marketing and Branding:

• Work with marketing teams to develop promotional campaigns, digital marketing strategies, and customer engagement plans.
• Enhance the company’s brand presence by participating in industry events, expos, and community initiatives.

5. Financial Oversight and Performance Tracking:

• Set revenue targets and establish KPIs to monitor the company’s performance.
• Analyze financial data and budgets to optimize profitability and manage costs effectively.
• Regularly report progress to the Director and recommend adjustments to strategies as needed.

6. Leadership and Team Building:

• Foster a positive and growth-oriented workplace culture.
• Lead by example, motivating employees to achieve individual and collective goals.
• Act as a mentor to staff, promoting professional development and aligning their goals with the company’s vision.

Requirements:

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field.
• Proven experience in business development, preferably in the cleaning, facilities management, or service industry.
• Strong understanding of the cleaning industry in Singapore is a plus.

Skills and Attributes:

• Exceptional strategic thinking and organizational skills.
• Strong interpersonal and communication skills to build client and team relationships.
• A self-starter with a results-driven mindset.
• Ability to manage multiple priorities and adapt to a fast-paced environment.
• Proficiency in MS Office, CRM tools, and business management software.

Mindset and Attitude:

• Committed to the company’s growth and long-term success.
• Entrepreneurial spirit with a strong sense of ownership and accountability.
• Collaborative and inclusive approach to team building and management.

What We Offer:

• A unique opportunity to shape the future of a growing company.
• A supportive and dynamic work environment with a focus on innovation and excellence.
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career growth.

How to Apply:

If you are passionate about driving growth, building teams, and making a meaningful impact, we would love to hear from you. Please send your resume and a cover letter to [email protected] with the subject line “Application for Business Development Manager – Mitraa Cleaning Services.”

Responsibilities:

• Administer established processes and procedures for institutional partnerships.
• Ensure accuracy and timely updates are made to the centralised institutional partnership database, tracking sheets, partnership proposals, and due diligence records.
• Provide administrative support for establishing new institutional partners, e.g., preparing agreements, MoUs, articulation, and dual degree partnerships.
• Execute approved partners' engagement strategies to maintain an active relationship with institutional partners.
• Track and monitor expenses to ensure operations are within the established budget for each activity.
• Conceptualise and develop short programmes with various university departments, industry partners, and student bodies for international students.
• In charge of logistics planning and arrangements for short programmes
• Lead the execution of short programmes and ensure programmes are executed in a professional manner.
• Oversee the administration and compliance of short programmes.
• Use the management template to report on programme finances and conversion rates and proposed improvement measures.
• Design, conduct, and review programme satisfaction surveys completed by participants, lecturers, and industry partners.
• Review and provide feedback on work structure and procedures for institutional partnerships management.
• Conceptualise and produce promotional materials relating to international partnerships and short programmes, e.g., factsheets, flyers, booklets, websites, etc.
• Organise and host visits by institutional partners or industry partners.
• Conduct market research for international management and short programmes as and when assigned by reporting managers.
• Support and conduct talks and events to promote outbound student exchange or short programmes offered by institutional partners.
• Provide administrative support to the International Partnerships business unit as assigned by the Manager, International Partnerships.

Criteria:

• Bachelor-level degree with a marketing major (preferred)
• Minimum 3 to 5 years of relevant working experience
• High-level communication skills, both verbal and written in the prevailing language of the market with people from a diverse cultural backgrounds
• Significant experience in administration and educational marketing Well-developed skills in networking with a diverse group of clients
• High-level IT skills, particularly in the use of Microsoft Word, Excel and Powerpoint

Behaviour:

• Work as a team member with excellent interpersonal communication skills
• Ability to work independently in a diligent, organized and methodical manner
• Ability to analyze and interpret information Possess great initiative and ability to prioritize and work tight timelines

Monthly Remuneration: Commensurate with experience

Closing date: 6 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

RESPONSIBILITIES

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Setting and monitoring Service Level Agreements (SLA) for IT support to ensure timely response and issue resolution and maintain high service availability.
• Implementing and managing security measures to protect the organisation’s IT systems and data
• Performing regular risk assessments and implementing disaster recovery plans.
• Investing in the professional growth of their team members by identifying training opportunities, certifications and skill-building activities.
• Assessing opportunities for improvement via inspirational leadership and innovations in IT products and processes

REQUIREMENTS

• Bachelor’s degree (or equivalent) in Information Technology or Computer Science
• Professional certification
• Minimum 10 years of relevant work experience in a managerial role

As an advocate for lifelong learning for Lifelong Learning Institute Pte Ltd (LLI), you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. In partnership with Community Development Councils, you play an active role in creating awareness of SkillsFuture and guiding individuals to use SkillsFuture resources in skills upgrading and career planning.

You will be given a portfolio and have the opportunity to be developed in these functions:

Outreach and Engagement

• Develop new partnership opportunities through outreach to the community, organisations and institutions, understanding their needs and cultivating relationships with the partners
• Plan and organise events and activities that engage the community in their lifelong learning and skills upgrading journey
• Work closely with various touchpoints to refer individuals to appropriate agencies and resources that best meet their training and career needs

Training Administration and Conduct Workshops

• Plan and organise physical or virtual SkillsFuture Advice workshops
• Deliver workshops to guide individuals in navigating the labour market, share occupational insights of jobs, training and features of key online portals such as MySkillsFuture and Adapt & Grow
• As part of continuous improvement, you will monitor the effectiveness of the workshops and work on the feedback gathered to improve future workshops and outreach efforts

Requirements

• Tertiary qualifications
• Experience in planning and organising workshops
• Experience in tracking statistics, managing feedback as well as evaluating programme effectiveness will be advantageous
• Possess strong public speaking and presentation skills
• Ability to speak fluently in different languages and local dialects will be advantageous (in order to liaise with the local dialects & multi-lingual speaking associates)
• Knowledge and familiarity with government schemes, programmes, portals and service touch-points will be advantageous
• Ability to interact and manage diverse stakeholders from different levels
• Possess strong interpersonal, communication, marketing and networking skills
• High level of initiative and able to work independently in a fast-paced and dynamic working environment
• Passionate about helping Singaporeans to raise their employability level and advocate lifelong learning
• Experience in outreach or community engagement will be advantageous
• Familiarity with social media platforms, social media engagement, design thinking and marketing will be advantageous
• Able to work on evenings and weekends
• Willing to be stationed at CDC in the west region of Singapore

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Job Description: Restaurant Shift Manager

Position: Restaurant Shift Manager

Location: UBI

Type: Full-Time / Part-Time

Overview:

We are seeking an energetic and organized Shift Manager to oversee the daily operations of our restaurant during designated shifts. The ideal candidate will ensure smooth operations, deliver exceptional customer service, and maintain high standards of food quality, cleanliness, and safety. This role is pivotal in fostering teamwork and motivating staff to exceed performance expectations.

Key Responsibilities

1. Shift Operations:

• Manage the restaurant’s operations during assigned shifts.

• Ensure all opening, mid-shift, and closing duties are completed efficiently.

2. Staff Management:

• Supervise, train, and mentor team members to perform at their best.

• Schedule and delegate tasks to optimize productivity.

• Address and resolve any team conflicts professionally.

3. Customer Service:

• Maintain high standards of hospitality and address customer inquiries or complaints promptly.

• Oversee the dining area to ensure a positive guest experience.

4. Inventory and Supplies:

• Monitor inventory levels and coordinate with the kitchen and suppliers to ensure stock availability.

• Minimize waste by adhering to portion controls and reducing unnecessary costs.

5. Health and Safety Compliance:

• Ensure compliance with all health, safety, and hygiene standards.

• Conduct routine inspections of food preparation and service areas.

6. Financial Responsibilities:

• Assist with daily cash handling, including closing tills and preparing shift reports.

• Monitor labor and operational costs during shifts to ensure profitability.

Requirements

1. Experience and Skills:

• Proven experience in a supervisory role within the restaurant or hospitality industry (2+ years preferred).

• Strong leadership and communication skills.

• Customer service-oriented with problem-solving abilities.

2. Technical Knowledge:

• Familiarity with Point of Sale (POS) systems and basic financial processes.

• Understanding of food safety regulations and certifications (e.g., Food Handler’s License or equivalent).

3. Personal Attributes:

• Ability to work in a fast-paced environment and remain calm under pressure.

• Exceptional time management and multitasking skills.

• A proactive and positive attitude toward challenges and team-building.

4. Education:

• High school diploma or equivalent (Bachelor’s degree in Hospitality Management or related field is a plus).

What We Offer:

• Competitive salary

• Opportunities for career growth and development

• Flexible scheduling

• Employee discounts and other perks

About Us:
Agape Connecting People is an established training academy with a five-year strategic growth plan focused on training, placement, and mentoring support. We are committed to transforming lives through skill development and creating meaningful career opportunities.

Job Summary:
We are seeking a dynamic and experienced Training & Placement Manager to lead our training and placement operations. The ideal candidate will have deep expertise in the SkillsFuture Framework and a proven track record in managing training programs, developing industry partnerships, and driving successful job placements.

Key Responsibilities:

· Training Program Management:

o Design, implement, and oversee training programs aligned with the SkillsFuture Framework.

o Ensure curriculum relevance by staying updated on industry trends and government policies.

o Manage course accreditation processes and compliance requirements.

· Placement & Career Development:

o Build and maintain partnerships with employers and industry stakeholders.

o Develop job placement strategies and manage placement drives.

o Provide career counseling and mentoring support to program participants.

· Business Development & Stakeholder Engagement:

o Identify business growth opportunities and collaborate with external partners.

o Establish and nurture relationships with SkillsFuture Singapore and other regulatory bodies.

· Operational Leadership:

o Lead a team of trainers and support staff.

o Oversee budgets, KPIs, and reporting metrics.

Qualifications & Requirements:

· Bachelor’s degree in Education, Business, or a related field. A postgraduate degree is advantageous.

· Minimum 5 years of experience in training and placement, with specific experience related to the SkillsFuture Framework.

· Strong network within the training and employment sectors.

· Excellent communication, leadership, and stakeholder management skills.

Why Join Us?

· Opportunity to lead a growing training academy with a transformative social mission.

· Collaborative and purpose-driven work environment.

· Career development and growth potential.

Application Process:
Interested candidates should submit their resume, a cover letter detailing relevant experience, and professional references. Applications will be reviewed on a rolling basis until the position is filled.

Join us in creating lasting social impact through skills development and career transformation!

Email to : [email protected]

The IT Regional Manager is responsible for overseeing the information technology operations of an organization mainly in Singapore and the others region. In this role, the candidate will work closely with the other departments within the organization to ensure its technology systems are functioning efficiently, effectively, and securely. The IT Regional Manager job description entails developing strategies and policies for the management, maintenance, and support of technology systems, including hardware, software, and infrastructure.

(A) Essential Job Functions:

The Regional ICT Manager is responsible, but not limited to, the following:

• Lead and oversee the development, implementation, and continuous improvement of incident response procedures and processes.
• Work closely with the General Manager of the ICT Department at HQ to align group-wide strategies, IT governance, and security policies with the Asia Region's objectives. As the Head of the Asia ICT Regional Headquarters, contribute to the development of the regional ICT structure and compile periodic ICT reports for the General Manager.
• Plan and evaluate ongoing assessments of security measures, including antivirus, application control, firewalls, SIEM, VPN, SSL, and intrusion detection/prevention policies.
• Analyse and prioritize vulnerabilities based on severity, potential impact, and business risk; collaborate with relevant teams to implement effective mitigation strategies.
• Work with teams across multiple geographic locations to investigate and document security incidents, identify root causes, and recommend remediation actions.
• Develop and enforce security policies and procedures to safeguard organizational data and systems from cyber threats.
• Conduct regular vulnerability assessments and penetration testing to identify and address security risks and weaknesses.
• Oversee ISMS audits and compliance with ISO27001 and the Cybersecurity Code of Practice. Enforce IT policies and ensure adherence to regulations such as PDPA and the Cybersecurity Act.

(B) Minimum Qualifications/ Job Experience:

• Degree in Computer Science/Information Technology or equivalent.
• At least 8 years management experience in a regional headquarter.
• At least 15 years of experience in IT, with strong expertise in IT infrastructure and IT security.
• More than 10 years of experience in hands-on experience in strategic planning which relates to Information System, project management in Business Application, develop, maintenance and operation of Business Application (experience in SAP Public Cloud will be an advantage), developing, maintenance and operation of Business Application Infrastructure (experience in public cloud such as Microsoft Azure, AWS etc), Corporate’s OA (infrastructure business support, such as Office365, PC, iPhone, multifunction device, group companies’ network etc)
• More than 5 years of hands on experience in cyber security (ISO27001).
• More than 5 years of hands on experience in J-Sox accounting data security.
• Resourcefulness and innovation in optimizing limited resources.
• Proven track record of leading large-scale IT projects and cross-functional teams.

(C) Knowledge/ Skills/ Abilities:

• Strong knowledge of the latest cybersecurity threats, trends, modern cybersecurity concepts, and technologies (zero trust, CIS Controls, OWASP, MITRE ATT&CK, XDR, CloudSec, AppSec, NIST, ITIL, Azure Well Architected Framework, etc).
• Experience in domains of Cyber Security Operations, Incident Response, Forensic Investigation, Threat Intelligence, or Vulnerability Management preferred.
• Ability to manage and configure security systems, monitor network traffic and system logs, conduct regular security assessments and respond to security incidents.
• Exceptional planning and organizational skills, and excellent written and oral communication.
• Self-starter with initiative and the ability to effectively prioritize and execute tasks with direction from corporate headquarters.
• Professional information security certification preferred, such as: CompTIA Security+, Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information in Cybersecurity

At JCU we firmly believe that people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff. We live by our values and deliver against our Strategic Intent in an environment that values respect, excellence and delivering a sustainable future for the people of the Tropics.

The Regional Manager, Partnerships provides strategic leadership and expertise to measurably increase engagement with the JCU’s global experience programs and develop partnership networks that expand the University’s international presence.

Responsibilities:

The Regional Manager, Partnerships is accountable for:

1. Measurably increasing engagement with JCU global experience programs through provisions of strategic leadership and promotion to University staff and students.
2. Developing and expanding JCU’s network of global experience partners, acting as a key contact and providing informed, customer centric responses to enquiries.
3. Ensuring the delivery of optimal business outcomes for the University by leading and facilitating the global experience programs including but not limited to study abroad program, exchange program, short programs and monitoring of exchange students.
4. Contributing to the achievement of strategic objectives of the Directorate by participating in strategic planning activities and role modelling defined cultures and values.
5. Leading and developing a team to deliver high quality service outcomes through appropriate human resources and performance management, building a culture of teamwork, innovation, and engagement.

Key selection criteria

1. Under-graduate qualifications with a marketing major or significant experience in higher education.
2. Proven strategic management experience in international partnerships, student recruitment and mobility, with accountability for performance and quality management.
3. Demonstrated people and resource leadership and management experience, fostering a positive and high-performing team culture.
4. Exceptional organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, exercising judgement and initiative.
5. Demonstrated high level communication and analytic skills to articulate concepts and present complex analysis with clarity and professionalism.
6. Demonstrated high-level verbal communication and interpersonal skills with proven ability to maintain working relationships, including demonstrated ability to consult, negotiate and liaise with varying levels of stakeholders to achieve outcomes for the organisation.
7. This position is responsible for the management and leadership of staff.
8. This position may involve occasional domestic and international travel.
9. This position may involve occasional work outside standard working hours.

Monthly Remuneration: Commensurate with experience

Closing date: 20 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.

You will be part of a dynamic team with dual responsibility to:

a) support the planning, coordination and development of enterprise-facing programmes or initiatives within the Enterprise Development Group (EDG); and

b) champion job redesign (JR) as a key enabler for workforce transformation.

This includes:

a) Aligning our enterprise-facing programmes or initiatives with EDG’s strategies

b) Analysing policy issues and providing evidence-based or data driven recommendations to programmes managed by EDG

c) Collaborating with internal and external stakeholders to achieve programme outcomes

d) Developing high-impact strategies to encourage JR adoption

Required Skills and Competencies:

• Strategic Planning and Implementation: Plan, coordinate and develop enterprise-facing initiatives in line with WSG’s priorities (e.g. workforce transformation, skills-first approach for hiring and workforce development).
• Policy and Programme Analysis: Analyse policy issues, engage with stakeholders to gather inputs, assess current gaps and provide recommendations.
• Stakeholder Collaboration: Work closely with internal stakeholders (e.g. WSG’s industry divisions) and external stakeholders (e.g. Ministry of Manpower, Programme Partners) to co-develop and implement enterprise-facing programmes initiatives.
• Strong Analytical and Good Problem-Solving: Develop a good understanding of JR and its benefits and develop high-impact strategies to drive sectoral JR adoption. Analyse business needs of enterprises, identifying possible gaps and opportunities, and shaping robust JR interventions to help enterprises achieve workforce and enterprise transformation priorities.
• Partners Engagement and Project Management: Work closely with our partners and augment the JR Centre of Excellence1 to co-create strategies and seize opportunities to promulgate both broad-based and sector-relevant JR capabilities and resources.
• Programme Management: Oversee the administration of grants such as Support for Productivity Solutions Grant – Job Redesign (PSG-JR) to appointed programme partners. This includes working closely with our partners on the regular tracking of programme outcomes, conducting programme reviews, and guiding them on policy compliance and grant governance matters.
• Data Analysis and Interpretation: Analyse programme performance using key performance metrics and use data for decision-making. Interprets trends and patterns to develop insights and action plans.
• Strong writing and communication skills: To be able to actively participate in discussions with stakeholders, and translate perspectives into sound recommendations (in both writing and presentations) for management’s consideration.

Requirements

• Equivalent experience in a relevant field.

Knowledge

• Prior work experience in the public sector would be an advantage
• Awareness of government efforts relating to manpower, workforce or human capital interventions would be advantageous

Other desirable knowledge that candidates can cite (and would be advantageous) include:

• Behavioural Insights. Understanding design principles to nudge behaviour change to improve programme adoption

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

Programme Development

1. Assess complexity of client needs and the scope of services or programmes to be provided
2. Identify upcoming trends affecting programme's success
3. Apply relevant principles, frameworks and best practices in developing social service programmes
4. Develop and review service framework for programme work plans, resource requirement and budgeting
5. Determine allocation of resources for programmes
6. Adapt and incorporate best practices and trends in programmes
7. Build collaborations/partnerships with agencies, funders/sponsors and stakeholders in the social service sector for community development and re-integration
8. Pilot and refine service and programme parameters to ensure successful implementation
9. Identify and tap on appropriate community resources and/or funding schemes

Programme Implementation

1. Adapt programmes and services to suit needs of client or programme objectives
2. Develop strategies to address causes for client disengagement
3. Develop and implement promotional strategies, identify and provide solutions for programme participation
4. Coordinate the allocation of resources for programme execution, including logistics and manpower Plan and collaborate with other organisations to achieve programme's goals

Programme Evaluation

• Analyse and validate evaluation outcomes defined in programme plans
• Review relevance and alignment of programmes against programme plans
• Provide programme review and feedback to other social service professionals working in the social service programme and stakeholders
• Assess new developments best practices and standards to improve programme development and implementation
• Review and recommend improvements to organisational policies and processes that impact programmes

Stakeholder Management

1. Organise stakeholder engagements with team members, clients and/or stakeholders
2. Address stakeholder needs and to conduct stakeholder analysis
3. Maintain good relationships with team members, clients and/or stakeholders

Compliance

1. Review and update the status of KPIs to Reporting Officer and Centre Director periodically
2. Monitor Programme expenditure to ensure it is within the budget
3. Evaluate KPIs to ensure KPIs met within the timeline as per funding agencies' requirement
4. Vet/Prepare reports and ensure information/data is accurate

Supervision of Staff

1. Provide regular supervision for staff on their workload and administrative issues
2. Guide staff to reflect on their work and to support them in their professional development
3. Manage staff with different capabilities and initiate career planning. Prioritise and review work plans to ensure alignment to organisational strategic goals

• Possess Degree in Social Work or other relevant disciplines from an accredited institution

Relevant Experience

• 5-6 years of relevant experience. Prior experience in events or programmes design, planning and implementation will be an advantage
• Candidates with less a year of experience may be considered as well
• Working knowledge of social service practices will be an advantage

Competencies

• People-oriented, good interpersonal and relation building skills
• Excellent communication and written skills for report and proposal writing
• Analytical ability & problem-solving skills to analyse information quickly and accurately, formulate decisions and make recommendations
• Committed and can-do attitude
• Team Player

Job Responsibilities

• Ensure the smooth running of day to day tasks.
• Review & analyse daily operational productivity and improve processes and systems.
• Manage annual operational budget to meet sales capacity.
• Manage manpower and the quality of the human resources to meet sales expectations.
• Sourcing and negotiating with sub contractors or vendors.
• Review SOPs and implement best practices.
• Oversee the training requirements & procedures.
• Oversee the well-being & morale of all the workers.
• Assist Business Development in developing prototypes or value add to existing products and solutions.

Job Requirements

• Candidate must possess a relevant Degree
• At least 3 years work experience in a related position.
• The ability to analyse reports and improve productivity.
• Strong technical skills to provide solutions to site and project issues.
• Versatile with good problem solving skills.
• The ability to communicate with different level of workers effectively and efficiently.
• Experience in construction, production, engineering is an advantage.

NASHPRO Corporation Pte Ltd is a leading company in the International Trade of Textile Chemicals and Equipment sector, providing innovative solutions to its customers in the south and south east Asia region. We are committed to fostering a culture of excellence, collaboration, and continuous improvement. As we expand, we are seeking a highly skilled and motivated Senior Manager to join our dynamic team in Singapore.

Job Description:

We are looking for a results-driven Senior Manager to lead and manage our operations including finance and marketing to achieve strategic business objectives. The ideal candidate will have extensive experience in managing cross-functional teams, driving operational efficiency, and implementing best practices to ensure the success of our business.

Key Responsibilities:

- Develop and execute strategic plans to meet business objectives and key performance indicators (KPIs).

- Collaborate with senior leadership to define business goals and drive company-wide initiatives.

- Oversee the execution of day-to-day operations, ensuring high-quality delivery and compliance with industry standards.

- Monitor financial performance, manage budgets, and allocate resources effectively.

- Drive continuous improvement through process optimization and innovation.

- Build and maintain relationships with key stakeholders, both internal and external.

- Stay abreast of industry trends and competitive landscape, providing recommendations for growth opportunities.

Requirements:

Bachelor's degree in Business Administration, Finance or Engineering. A Master’s degree is a plus.

Minimum of 10 years of relevant experience in a leadership or management role.

Proven track record of successfully managing teams and driving organizational performance.

Strong analytical and problem-solving skills with the ability to make data-driven decisions.

Excellent communication, interpersonal, and negotiation skills.

Demonstrated ability to manage multiple projects and priorities in a fast-paced environment.

Strong leadership and change management experience.

Why Join Us?

Competitive salary and performance-based incentives.

Professional development and career growth opportunities.

Flexible working arrangements and a supportive work environment.

How to Apply:

Interested candidates are invited to submit their updated resume and cover letter to online portal by 17 Jan. 2025.

We thank all applicants for their interest. Only shortlisted candidates will be contacted for an interview.

Sales Manager at Khome Lifestyle Pte. Ltd. , will oversee developing and implementing sales strategies to expand local and international markets. The role focuses on increasing product distribution across multiple platforms, building relationships with interior designers and property developers, and managing a small sales team.

Specific Responsibilities:

1. Develop and implement sales strategies to increase market share in both B2C and B2B segments.

2. Oversee and manage the sales team, ensuring alignment with company objectives.

3. Conduct market research to identify new business opportunities, locally and overseas.

4. Build and maintain strong relationships with key business partners and clients.

5. Collaborate with the marketing team to create effective promotional strategies.

6. Ensure customer satisfaction by resolving any sales or service issues.

7. Monitor sales performance metrics and analyse sales trends for decision-making.

8. Lead efforts to expand into export markets, establishing new partnerships in targeted countries.

9. Represent the company in industry events and networking opportunities.

10. Coordinate with logistics and operations teams to ensure smooth delivery of products.

Job Requirements:

1. Minimum of 3 years of experience in sales, preferably in the retail or home appliances sector.

2. Proven track record in sales team management and achieving sales targets.

3. Strong understanding of market trends in household appliances and customer behaviour.

4. Excellent negotiation and communication skills.

5. Ability to handle multiple client relationships and sales pipelines simultaneously.

6. Experience in export sales and establishing business in overseas markets is a plus.

7. Familiarity with e-commerce platforms like Shopee, Lazada, and Qoo10.

8. Strong analytical skills and proficiency in sales performance tracking tools.

9. Ability to work independently and take initiative in a fast-paced environment.

10. A diploma or degree in Business, Marketing, or a related field is preferred.

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Engaging with existing and prospective tenants to promote the portfolio's workspace and community.
• Responsible for the prospecting of tenants, and along with the leasing managers, will facilitate the initial engagement of office
• and retail tenants.
• Establishing strategic relationships with tenants
• Working with internal departments to deliver corporate and community engagement programs.
• Communicating of the digital platform and its functionality to the tenants.
• Engagement of tenants with the digital platform to promote events that encourages community engagement.

Requirements:

• Degree in Business Administration, Marketing, Real Estate, or a related field
• Min 5 years of experience in business development, partnership management, or related roles.
• Experience in the real estate industry or a related sector is strongly preferred
• Excellent relationship-building and interpersonal skills.
• Ability to develop and execute partnership strategies that drive business growth.

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $8,500 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.