As a Digital Sales Development Manager, you will work with and develop a team focused on sourcing and nurturing demand to grow SAP’s Cloud ERP & SuccessFactors footprint, working with SAP & Partners resources, as well as Customers.

The Sales Development Manager manages a team of Sales Development resources whose mission is to extend SAP's market coverage by generating new pipeline for SAP SuccessFactors.

The Sales Development Manager management goals are:
1. To produce high quality pipeline with a high conversion rate to bookings for the target business segment.
2. To develop SDE talent into the future Account Executives
3. To operate with excellence, taking data-driven business decisions to optimize Demand Generation tactics, and running an operating model with rock solid business process execution.

As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately. Support and manage any low performers of your team to bring them back in to a successful track against their KPIs.

The Digital Sales Development Manager will be responsible for coordinating, orchestrating and executing the DG plan of the targeted accounts. As a people manager you are responsible for supporting the success not only of your direct reports, but of all employees within the larger team, by helping identify development opportunities and supporting team members achieve their goals.

Your responsibilities include:

Overall Management

1. Sales Strategy:
• Communicate SAP's overall Sales & Marketing Strategy to all stakeholders internally and externally
• Identify key areas (regional, industry segment, solution segment, etc.) of the Inside Sales route-to-market which enables SAP's growth within assigned segment and territory.
• Prioritize these areas according to market potential and develops feasible implementation plans in accordance with regional and local business requirements and ensures an ongoing review process in order to be able to timely react on competitive challenges and market dynamics
• Ensure implementation of processes for Lead Generation, Demand Generation and Deal Execution in conjunction with Field Sales, Marketing, Digital Hub Leaders, Sales Innovation and Optimization team, Sales Operations, Channel, Solutions and other key stakeholders as required

2. Sales Management:
• Responsible for coverage and execution of entire territory incl. quota, top deal status review, forecast on revenue and net new names by customer segment, routes to market (direct vs. indirect), education and consulting where assigned and other dimensions as assigned
• Promote an effective approach to improve the Inside Sales route-to-market in assigned territory taking the regional / local market dynamics into account
• Oversee and is accountable for the recruitment, development and management of the Sales Development Executives (SDE) and assigning appropriate territory & focus areas where needed.
Oversees the fulfilment of key sales KPIs (quota, budget, channel mix, mix of target and territory account business) on a regional / MU level
• Accountable for managing the SDEs pipeline to ensure attainment of Inside Sales business unit targets and performance goals
• Manage and drive sales execution according to business targets in order to significantly contribute to SAP ambitious growth and acquisition of new customers in the area assigned
• Review status of top deals and accounts, and opportunities plans for key deals requiring senior management support
• Promotes appropriate involvement of partners in sales cycles for target and territory accounts in order to drive aspired indirect revenue target and achieve target profitability within assigned territory(ies)
• Coordinates the SDEs sales activities with broader sales, marketing and solution initiatives to ensure this is part of an integrated sales approach
• Monitors execution of activities, identifies risks and defines / implements activities to prevent critical situations

3. Pipeline and Demand Management:
• Ensure healthy pipeline is in place for assigned area of responsibility: designs Demand Generation activities jointly the regional SAP leadership, as well as their peer Demand Management leaders (Marketing, Go-To-Market, Partner and Eco-system)
• Regularly review the pipeline, consolidates and communicates pipeline progression and revenue forecast to Channel Head and/or MU leader and other key stakeholders as required

4. Territory / Account Planning:
• Ensure sales territories are defined and accounts are allocated, reviews performance on a regular base and requests adjustments necessary
• Allocate appropriate resources and targets in the light of territory potential, coverage needs and channel capacity & capability; reviews resource allocation on a regular basis and adjusts accordingly
• Conduct regular business review meetings or forecast calls

Campaign Execution & Lead Management:
1. Relationship Management
• Plan, build and maintain strong business relationships with key strategic customers, partners and executives on a regional and local level to help drive target business segment Sales strategic priorities
• Ensure successful roll out of programs and offerings in key markets in close cooperation with SAP's internal units, via partners and/or leveraging marketing events.
• Monitors success of target business segment Sales programs and offerings, evaluates results based on common targets and initiates enhancement of activities in order to drive SAP's growth targets.

2. Deal Support / Escalation Management
• Supports target business segment Sales team in top deals / complex sales opportunities whenever high degrees of seniority, industry knowledge and knowledge of the overall strategy are required.
• Handles issues within the organization that require management attention.
• Ensures timely roll-in of customers' requirements regarding necessary advancements of Solutions, Processes, Systems and Tools

3. Leadership / People Development
• Drives the execution of ongoing training and coaching programs to ensure high level of expertise and effectiveness, high employee satisfaction and increased sales readiness for all individuals in assigned territory.
• Drives business and operational change within the team to drive highest levels of employee satisfaction.
• Initiates recruiting and drives evaluation process of new team members in the light of coverage needs.
• Manages and motivates the team to meet goals and to introduce innovative strategies for successful coverage.
• Manages productivity of all team members.

Experience

• 10 years of experience in Demand Generation or Inside Sales environment.
• Preferably Digital (Remote) Experience, specifically in high volume of customer facing experience, phone-centric work.
• High volume activity working environments, involving phone and a CRM/ Contact Management System.

• Fluency in English required.

• Fluency in any other regional language preferred.
• Master or equivalent business experience.

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative, and responsive TAE sector. Innovation Centre (IC), a division under IAL, leads the learning innovation with and for the Training and Adult Education (TAE) sector through programmes and initiatives. The Centre’s objective is to advance the development, proliferation and adoption of proven innovative learning solutions. IC is made up of 3 teams – (i) Adoption and Acceleration, (ii) Exploration and Development and (iii) Innovation Support Services.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

Job Responsibilities

Reporting to the Principal Manager, Adoption and Acceleration, this position works with the various Programme Managers (PMs) in meeting the centre’s objectives to advance the development, proliferation, and adoption of proven innovative learning solutions. The appointee should be familiar with the innovation life cycle and management, possessing a strong business acumen and critical ability to fuse learning technology and pedagogical knowledge. The appointee should also be familiar with the training and adult education landscape and is adept at leveraging market and business-related research studies to meet the centre’s objectives.

Key activities related to these responsibilities include:
1. Work with PMs to strategise, develop and implement plans to proliferate adoption of proven learning innovations.
2. Contribute to developing new programmes and improving the centre’s programme(s).
3. Engage organisations to interest them in embarking on innovation efforts and onboard them by providing them with the necessary support and advise to help them achieve their innovation objectives.
4. Provide advisory services and support to organisations interested in adopting promising innovations and ensuring successful adoption(s).
5. Evaluate outcomes and impact at the end of individual projects.
6. Additional duties may be assigned, and functions may be modified, according to business needs and industry developments.

Requirements

• A master's or bachelor’s degree, preferably in the Social Sciences, innovation and/or business management, education technology, or learning sciences.
• Minimally 5-8 years of working experience, preferably in operationalising incubation or acceleration programmes, adult learning and training sectors, or a related role in business-related and market research, project and contract management. Any combination of these areas is a strong plus.
• Demonstrate the ability to work effectively with stakeholders, possessing strong communication skills (written and verbal) to engage and influence stakeholders of all levels of seniority.
• Possess prior experience in at least one of the areas of responsibilities listed above.
• Enjoy experimenting with ideas while managing risks and managing their potential impact on programmes, systems and processes
• Possess strong project management skills to meet agreed deliverables and desired outcomes.
• Posses tech and data savviness – familiar and comfortable with data visualisation and analytics tools (eg Excel, Tableau, PowerBI) with the ability to distil data into insights for decision making.
• Demonstrate strong systems thinking and problem-solving skills, with the ability to connect the dots to develop a deeper appreciation of current and emerging key issues and exercising good judgement to provide sound recommendations.
• Possess an ability to work independently and as a member of a team.
• Demonstrate an ability in meeting deadlines and delivering on KPIs.
• The successful appointee will be based in IAL Campus located at Lifelong Learning Institute next to Paya Lebar MRT station.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits (Dental, WFH Equipment, Gym Memberships, etc.)
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

The SB Fellowship Manager will be mainly responsible for managing and executing the programme?s flagship Innovation and Faculty Fellowships. Applicants should be driven, passionate about Med-/HealthTech, able to deliver within strict timelines, and have experience with project/programme management. The role requires a team player who enjoys a dynamic working environment, and provides the opportunity to work with local and international Med /HealthTech partners in the Singapore Biodesign network.

Responsibilities:

• Execute and manage Fellowships operations, main POC for Fellows
• Support Fellowship Heads and Senior Programme Manager in relevant programme development, management and execution
• Support Fellowship-related marketing and events
• Support local and international partnerships relevant to Fellowships, work with Senior Programme Manager and Senior Business Development Manager on maintaining relevant partnerships
• Support the preparation of partnership agreements and contracts
• Interface with relevant Corporate Group Services e.g. procurement
• Support curriculum development for SB?s training initiatives relevant to Fellowships
• Support budget management and work with Finance to monitor financial movements of SB?s budget
• Support SB training initiatives

Qualifications:

• At least a Bachelor?s Degree in Science or Engineering
• At least 3 years of experience in industry/ research/ healthcare clusters
• Experience with project or programme management
• Proficient in MS office (Microsoft Project, Word, Powerpoint and Excel)
• Excellent listening, writing, presentation, organizational and relationship building skills required
• Enjoy working in a small team, start-up talent development environment

This position reports to the Senior Programme Manager.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

You will be a Finance business partner to the Consumer Goods Business Unit with a focus on Asia, and be responsible for management reporting, analysis, performance tracking and issue management, decision support, budgeting/planning and working capital control. You will also support global/local Finance projects.

General responsibilities:

• Finance Business Partnering to the local teams
• Drive self-learning and improvement in the area of Business Controlling
• Navigate the BU performance with vast knowledge and skills on the country financial performance, its potential and remove constraints along the processes
• Working closely with Group and Local Business Unit Management teams and country finance to improve the in the aspect of business partnering, strategy, business performance and results
• Drive annual target setting process within the region.
• Establish targets together with local/regional management
• Prepare presentations and monthly and quarterly reports to Senior Management
• Analyze monthly performance based on various data sources to derive a consistent picture of current performance, key issues and action items
• Provide proactive, in-depth analysis and subsequent challenges for the region on key financial items such as working capital, profitability and cost development
• Good knowledge of the business, variance analysis, working capital management, coordination with the countries on inventory purchases and customer receivables
• Work in collaboration with Business Partners and key stakeholders to drive transformation
• Participate and drive within the region continuous improvement initiatives to streamline business and finance processes/reporting and improve efficiencies through a better utilization of automated systems (Lighthouse, MORE, PowerBI and etc.)
• Work with local finance business partners to drive consistency of analytics and reporting. Drive high quality business control support to the region

Requirements:

• Degree or professional qualification in Accounting, Finance or a related discipline
• Minimum 10 years experience in a similar role, preferably with regional exposure
• Excellent communication and presentation skills
• Strong leadership skills

Interested candidates please apply/forward your resume to [email protected] for a confidential discussion.

Recruit performing artiste and singers when needed

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