Job Purpose

You will report to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function and process review.

The Job

· Issuance of policy contracts and endorsements;

· Issuance of policy adjustment, member movement;

· Responsible for premiums computation and experience refund;

· Ensure tax invoices/endorsement schedules/medical cards are issued timely;

· Liaise with direct clients/agents on employee benefits related queries via all channels;

· Fronting of digital solutions to clients/agents to champion for digitisation;

· Attend to escalations independently and recommend sound resolutions;

· Ensure the accuracy of records entries & proper documentation;

· Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;

· Participate in User Acceptance Testing prior to deployment of changes in system;

· Maintenance of Department records and endorsements;

· Administration of data to provide reports required to track Department’s progress;

· Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;

· Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

· Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and

· Highlight any potential concerns/risks and proactively shares best risk management practices.

Our Requirements

· Degree from recognized institution;

· Preferred at least 1 year relevant experience specializing in insurance administration/business processing;

· Applicant along with experience in processing group insurance policies will be an advantage;

· Good time management, good analytical skills, detailed-oriented and pro-activeness;

· Task and results oriented, and a good team player;

· Mathematically inclined and with good communication skills;

· Highly proficient in Microsoft Excel. The job requires significant data sorting and manipulation;

· Proficient in other Microsoft Office applications;

· High level of integrity, takes accountability of work and good attitude over teamwork; and

· Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

The Operation Manager to assist in the advertising and manage masseuse and to create competitive advantages for our company in the market industry.

The Operation Manager's responsibilities include generating unique sales plans, developing pricing strategies, and meeting marketing and sales human resource objectives.

To be a successful Operation Manager, you should have strong interpersonal, leadership, and communication skills. You should also possess an in-depth knowledge and understanding of sales and marketing.

Operation Manager Responsibilities:

Promoting the company's existing brands and introducing new products to the market.

Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

Recruiting, training, scheduling, coaching, and managing masseuse teams to meet sales and marketing human resource objectives.

Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Other Job Scopes

• Ensuring clean, safe and well-organized shop.
• Ensuring the work stations are set up, the cleanliness and tidiness throughout shift.
• Ensures linens are clean and tidy, and replaced in between sessions.
• Sterilizing equipments.
• Consulting with clients to identify appropriate massage services.
• Providing massage services listed in brochures.
• Maintaining records and filing documentation.
• Complying with all applicable standards, rules and regulations.

Other Job Description and Requirements

• Flat salary with no commission *
• At least 5 years experience in massage industrial
• Experience in management may be advantageous.
• Understanding and knowledge of operation managament.
• Excellent communication, interpersonal, and customer service skills.
• Able to work on public holidays
• Able to work 6 days a week
• Proficient knowledge of foot reflexology
• Well-groomed, professional appearance.
• Comfortable with performing massages on diverse clients.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

Job Description:

· Lead tender team and plan sales strategies to meet company’s vision

· Ensure tender submission within tight dateline

· Manage project budget

· Design and prepare business proposals and solutions

· Improve cost competitiveness during tender for higher profit margins

· Plan and execute with tender team to achieve KPI

· Attend site visit and tender meetings and prepare response to clarifications

· Explore new potential customers and maintain good relationships with existing customers

Requirements:

· Minimum 3 years of working experience in M&E / ACMV sectors

· Knowledge and experience in tender department (ACMV / M&E)

· Bachelor in Mechanical Engineering / Business Management or equivalent

· Proficient in MS Excels, Words, Power Point, AutoCad

· Good leadership skill, Problem solving, Good conversational & writing skills, strong business acumen, self- driven, negotiation skill

• Source for and build up a pool of potential customer base
• Maintain good and professional working relationship with existing and potential customers
• Draft out quotations and document customers’ requirements to ensure such requirements are within the specified scope
• Self-driven and motivated individual, results-oriented and able to work towards tight deadlines with a strong sense of responsibility.
• Aggressive, customer-focused & result-oriented with good clientele base.
• Achieve monthly sales target and provide timely sales & marketing strategic information
• Identify target customers as sales objectives and create sales pipeline

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Find Out Even More At: https://tinyurl.com/mindflex-intern

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for Polytechnic/University Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun, young & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-20 pax, strictly no over-time culture, no bring-work-home culture

Learning Scope:

• Complete experience of sales & operations process (initial touch-base with clients, order preparation, invoicing, after-sales service)
• Enjoy first-hand & real-world experience with actual customer communication, unique problem solving & critical thinking
• Exposure to real-life and practical marketing tools such as Google Ads, Facebook Ads, Carousell Ads, SEO (Ahrefs, SEMRush)
• Learn & experience how to use customised back-end software which have been specially designed & tailored to fulfill the company's business needs & improve efficiency
• Be involved in company's business development through assigned projects with fellow interns
• Be exposed to application & conceptualisation of business strategies from the perspective of market leaders in the tuition industry
• Job scope will be a 70-30% split between Operations & Marketing tasks

Responsibilities:

• Be actively involved with Business & Marketing Operations of an Educational Agency on a day-to-day basis
• Communicate well with new clients (warm leads), engaging them & helping them to understand better their tuition needs
• Prepare client's requirements & present them in an attractive yet concise job-post format for tutors to apply in
• Be in charge of filtering & broadcasting available tuition assignments via the company's various outreach channels (WhatsApp, Telegram, Email & many more)
• Assist in actively profiling tutors and marketing them in a way which captures the consumer's attention based on their required needs
• Assist in sales-closing & after-sales process. Work cohesively with other team members to solve unique day-to-day problems
• Assist in Digital Marketing Tasks such as creating engaging Facebook & Instagram Posts
• Actively involved in active link-building and outreach campaigns to improve company's internet presence
• Assist with content creation on company's website through web building tools such as WordPress

Job Requirements:

• Current Polytechnic/University Student, Singaporean
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $800/Month (Polytechnic)
• $1,000/Month (University)

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-20 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Suitable Profile Picture of Yourself

4. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

• Good understanding of project management and controls.
• Good understanding of Authority submissions and approval.
• Ability to demonstrate and implement cost-savings measures.
• Ability to deal effectively with all consultants, construction teams, and relevant authorities.
• Ability to clearly and effectively express ideas, thoughts, and concepts verbally and in written form.
• Coordinate with relevant parties to manage the progress of the project to make sure that the schedule is kept.
• Lead team to manage project operations, schedule, and specifications.
• Manage operational costs to keep costs within the budget.
• Manage site document filing and record-keeping in accordance with the International Organisation for Standardisation (ISO) standards.
• Manage subcontractors’ activities to ensure compliance with contract requirements.
• Monitor compliance of work with workplace safety and health regulations.
• Monitor the quality of project delivery to make sure they meet project requirements and regulations.
• Oversee the project team and subcontractors in the delivery of the project to meet the completion date.
• Provide leadership to the project management and construction team.
• Supervise daily site activities.

Requirements:

• More than 20 years experience in construction/ civil engineering
• Bachelor degree in Civil Engineering

Job Highlights:

• IT Company with over 20 years of establishment
• Basic + Attractive Commission + Bonus + Allowance
• 5 Days work week

Job Responsibilities:

• Acquire and establish new clients
• Implement, develop and execute sales strategies to achieve KPI and sales quota
• Work and liaise closely with interdisciplinary groups comprising Pre-Sales, Marketing, and Consultants to create comprehensive IT solutions for current and prospective customers.
• Effectively lead and oversee the sales cycle from prospecting to closing deals.
• Establish and maintain strong relationships and network with key prospective clients within the customer community and vendor community.
• Other ad-hoc tasks assigned by Management

Job Requirements:

• Minimum Diploma in Business Administration or equivalent
• At least 1 year of experience in IT Sales and sales experience
• Possess excellent oral and written communication skills
• Ability to have quick rapport with clients and colleagues

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 21C0571 | R23116853 (Roy Goh)

to assist in serving and customer relationship maintaining. to help bring recommending more customers to boost sales. able to maintain a clear head after drinking with customers and will not anyhow talk about company matters. must be flexible and able to work well with others. patiants is the key to a good teamwork

Customer Care Manager | Upper Thomson

Salary: $4500 - $5500
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April’24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists Set performance goals, provide feedback and conduct performance reviews
   Regularly review the team knowledge on the latest products
   
2. To deliver exceptional customer serviceDevelop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved
   Resolve customer complaints and enquiries in a professional and prompt manner
   To monitor and track customer response times and quality of service
   Run performance reports in Zendesk and 3CX to track team performance
   
3. To optimize processes and practicesPossess the ability and foresight to continually review opportunities for improvements and execute them
   Propose to management on new initiatives for improvement in efficiency or optimization in cost.
   

Qualifications & Experience Requirement

• Minimum of 5 years of experience in Customer Service-related role

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Reporting to the Centre Director on administration matters This role is a dedicated internal and external client service position involving filling up, issuing and filing of paperwork related to centre, parental engagement, regular interactions with champs and working co-operatively with all team members.

Job Responsibilities:

• Oversee the daily operation of the centre.
• Implement quality standard for all programmes in centre.
• Handle centre tour; operation portion.
• Prepare financial and centre reports (e.g. petty cash, daily collections, centre enrolment report etc)
• Prepare monthly forms such as teachers attendance form, champs attendance forms, sign in/out forms, school bus attendance forms etc
• Conduct daily health checks with champs at the door when necessary
• Assist parents in the purchasing of merchandise such as uniforms, caps, books etc
• Conduct stock take and restocking of supplies such as merchandise and stationeries etc
• Ensure safety and timely transfer of students from school to centre
• Ensure safety of children within the premises
• Other ad-hoc duties assigned by Centre Director

Job Requirements:

• Diploma in Business Management with minimum of 2 years of working experience in a preschool environment.
• Proficient in MS Office (Word, Excel and PowerPoint)
• Good communication and interpersonal skills
• Meticulous, organised and able to multi-task
• Able to teach primary school subjects will be an advantage

Are you passionate about skincare? Do you feel driven and excited by reaching targets? Do people always tell you how friendly you are?

If so, come join us as an Retail Manager!

Here at Anake we aim to optimise skin health through powerful and innovative technologies. We push boundaries, anticipate customers' needs and create the personalised routine to excite and enrich lives.

We value innovation, integrity, humanity, and commitment, and we make sure to treat not only our clients, but also our employees like that.

So, what does that mean and why should you join us?

• We encourage our employees to take initiative with their careers, employees who want to progress and develop their careers are provided with the necessary training and assistance.
• Many of our employees have managed to reach financial independence working with us and some have even managed to help their families with housing and opening businesses.
• Employees who meet (and exceed) their targets get killer commissions and salaries.
• Here in Anake we may work hard, but we play even harder, we treat our employees to outings and events once a month. During these outings we go to the best restaurants, fun beach bars, and more.

What will your day look like?

• You will develop and implement sales strategies to achieve revenue targets;
• You will lead and manage the sales team, including setting targets and providing guidance and training;
• You will analyze sales data to identify trends and opportunities for growth.
• You will be the ambassador of our brand and influence the first impression our clients have of our stores.

Who are we looking for? You’ll be a good fit for our team if you:

• Are passionate about skincare and beauty
• Have at least 2 years of beauty retail management experience
• Have a friendly demeanour and good communication skills
• Are driven by targets and goals and are able to self-motivate
• Can work in a team
• Have personal integrity

Roles & Responsibilities

Responsibilities

• To assist Project Director lead site construction team in ensuring smooth execution of work.
• To schedule and plan ahead works so that site problems can be resolved before they have impact of cost, overall schedule and quality.
• To review the equipments / materials requisitions.
• Manage correspondence & documentation with Client/Client' Representative and Subcontractors.
• Day-to-day management of site, including supervising and monitoring the site labourforce and the work of any subcontractors.
• Liaising with authorities, client's representatives, sub-contractors and consultants to ensure smooth execution of works.
• Checking and ensuring all plans and work are as per specifications and drawings.
• Resolving any technical difficulties and problem that may arise on site.

Requirements

• Candidate must possess at least Bachelor's Degree/Professional Degree in Engineering (Civil) or equivalent recognised Degree by the P.E. Board.
• At least 5 Years of working experience in the related field is required for this position.
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Committed and responsible towards job
• Able to take ownership, proactive firm
• Strong leadership, coaching skills and and organzing abilities.
• Able to work independently

Job ID: 18923

• Location: Newton
• Working hours: Starting from 8:00 and 10:00, working 8 hours (40 hours per week), weekend maybe require depending on situation
• Salary: up to $8,000 (Depending on experiences)

Job Description

1) Lead the development of new markets

• Conduct the initial market research and feasibility studies.
• Establish legal entities and conduct property research as needed.
• Provide support in engaging with real estate agents, design companies, and law firms if necessary.
• Validate business plans for new stores and support the internal approval process for new store openings.
• Manage store operations, including menu design, production planning, and supply chain planning.
• Develop investment plans
• Oversee new staff hiring and training.

2) Manage the global store portfolio:

• Monitor the development status in subsidiaries across Asia, Europe, and the US.
• Maintain a centralized database on design specifications and capex investments, promoting internal sharing of such information.

Job Requirement

• Diploma / Degree with at least 3 years of relevant experience in a related field, particularly in F&B
• Strong oral and written communication abilities
• Proficient negotiation skills
• Exceptional project management capabilities
• Familiarity with and passion for the F&B industries are highly preferred
• Willingness to undertake frequent business trips
• Japanese language skills are desirable to liaise with Japanese speaking stakeholders, but not mandatory

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18923, Business Development AM/Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Roles & Responsibilities

Planning, directing and coordinating activities concerning the trade carried out by the enterprise;

Formulating and implementing purchasing and marketing policies, and setting prices;

Promoting and advertising the establishment’s goods and services;

Ensuring efficient use of resources and trade quotas are met;

Planning and directing daily operations;

Controlling expenditure;

Establishing and directing operational and administrative procedures;

Overseeing the application of work safety and related procedures;

Overseeing the selection, training and performance of staff;

Performing related tasks; and

Managing, planning, scheduling and monitoring the tasks of other workers.

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Purchase materials, plan inventory and oversee warehouse efficiency

Help the organization’s processes remain legally compliant

Formulate strategic and operational objectives

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Recruit, train and supervise staff

Find ways to increase quality of customer service

Shortlisted candidates will be notified. All applications will be treated with strictest confidence.

Requirements:

· Bachelor’s degree with minimum of 3-5 years of relevant working experience

· Possesses strong interpersonal and marketing skills

· Good organizational skills, able to multi task and work under pressure

· Fast learning with excellent communication skills

Shortlisted candidates will be notified. All applications will be treated with strictest confidence.

Internship Duration: minimum 3 months

Internship Period: Anytime from May 2024 onwards

Job Description:

As a Digital Marketing & Partnership Intern at ELGO, you will play a crucial role in our marketing and partnership efforts. This position offers a unique opportunity to dive into the fast-paced world of AI technology marketing. You will contribute to developing and executing digital marketing strategies, enhancing brand awareness, and establishing strong partnerships that align with our company's ethics and goals.

Roles & Responsibilities:

· Assist in developing and implementing comprehensive digital marketing strategies.

· Collaborate with the technical leads and subject matter experts to create engaging content for various digital platforms.

· Conduct market research to identify new partnership opportunities and trends in AI technology.

· Help manage social media accounts, ensuring consistent and brand-aligned communication.

· Support the organization of virtual and in-person events, webinars, and workshops.

· Analyze marketing data to understand the effectiveness of campaigns and strategies.

· Engage in partnership discussions, fostering relationships that align with our ethical standards.

Requirements:

· Currently pursuing a degree in Marketing, Communications, Business Administration, or a related field.

· Strong interest in AI technology and its application in business.

· Excellent written and verbal communication skills.

· Basic understanding of digital marketing tools and platforms.

· Ability to work independently and collaboratively in a team environment.

· Creative thinking and problem-solving skills.

· Highly organized with attention to detail.

· Self-driven with proactive learner.

· Willing to proactively voice opinions and thoughts on the business.

What We Offer:

· An exciting opportunity to work at the intersection of AI, digital marketing and partnerships.

· A collaborative, inclusive, and innovative work environment.

· Hands-on experience in a fast-growing early-stage tech startup.

· Exposure to industry-leading AI technologies and ethical AI practices.

· Guidance and empowerment to experiment, learn and grow professionally.

· Exposure to the tech startup ecosystem in Singapore and beyond.

· Flexible working arrangements.

ELGO Technologies is committed to equal employment opportunities and welcomes applications from all qualified candidates.

We are working with an established Shipping firm and they are looking for a Procurement Manager to lead a global team. Please find the details below:

Responsibilities

• Lead the Supply Chain implementation including SAP and key Standard of Operation (SOP) across various departments
• Lead and develop the team to drive business results
• Optimise and maintain procurement-wide policies and operating procedures
• Serve as an active business partner for the sales and operation function
• Oversee key suppliers’ risk assessment and drive continuous cost improvement
• Design contract modification and procurement documentation audit procedures

Requirements

• 6+ years' experience in procurement/category management
• Strong leadership experience to manage a global team
• CIPS / ISM qualifications
• Hands-on experience with ERP/SAP

Junior Marketing Executive (F&B )

Working hour : Mon-Fri 8.30am- 6pm

Salary : $2700-3000

Address : Enterprise Rd

Job Scope:

RESPONSIBILITIES & EXPECTATIONS

• Responsible for the brand development work of the catering brands.
• Develop marketing strategies and plans, advertising, promotions, creative projects, media relations, sponsorships and event management.
• Develop revenue and profit growth strategies for the business and take charge of the tactical execution of the brands’ marketing communication initiatives in support of the business strategy, market goals, and organizational objectives.
• Leads, coordinates campaigns and communications through all phases of launch and maintenance, including reporting, analysis and optimization.
• Collaborate with internal business partners like Operations, F&B and Finance teams to ensure that all initiatives support the brand promise.
• Develop creative briefs and guide creative direction to meet objectives for all advertising and communications, including print, and digital assets
• Monitor and improve ROI using strategic and analytical approach
• This role requires a strategic and analytical approach to monitoring and improving ROI.
• Prepare and manage budgets for various marketing and branding initiatives to achieve cost efficiencies.

Minimum 1 years’ relevant brand management and marketing experience

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,000 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring aspiring / proven product manager to join us in our cause of helping customer Stay Modern, ahead of the technology curve!

Key Responsibilities:

• Minimum 4-6 years of relevant experience in managing technology products, with a focus on web-based technologies.
• Familiarity with Government ICT&SS(IM8) preferred.
• Proficiency in Waterfall, Agile, and Scrum methodologies within the full Software Development Life Cycle process.
• Strong knowledge of web-related technologies including HTML5, CSS, and Javascript.
• Product Management and Data-related certifications such as CSPO, PSPO, or CSM are advantageous.
• Experience with project implementation in GCC-AWS and understanding of Government ICT and data domain is beneficial.
• Possess strong analytical, conceptualisation, and problem-solving skills.
• Motivated by innovation to achieve business goals and customer satisfaction.
• Excellent communication and stakeholder management skills are essential.

Job Responsibilities:

1. Sales Administration Support

Provide comprehensive administrative support for the Project Sales Team:

• Manage incoming sales calls/emails and perform leads administration.
• Source new leads from Tender Portals.
• Create, compile, and submit tender documents.
• Assist in preparing quotations and proposals.

Provide administrative support for the Services Sales Team:

• Prepare maintenance contract renewal notices.
• Compile services sales reports to track renewals.

2. Marketing Support

Offer administrative support to the Marketing Team, focusing on sales-related activities:

• Assist in developing marketing materials.
• Support marketing projects/events.

3. Other Roles

• Assist the Head of Operations and Managing Director in various administrative matters.
• Act as a buddy to the Administration Executive.
• Aid in matching supplier invoices with necessary documents and input into the system.
• Handle other ad-hoc duties as assigned.

Job Requirements:

• Minimum Diploma in any discipline or A Level.
• Minimum of 1-3 years of working experience.
• Knowledge of MS Office and Teams.
• Ability to work independently.
• Immediate availability to start work.

1. Operations processes

Review and implement workflow to increase productivity and efficiency

2. Finance

Implement internal controls, purchasing procedures, supplier selection, and payment procedure

3. Marketing

Advertising and promotions

4. Human resource

Staff recruitment and training, staff benefits, roster, incentives

5. Will need to be onsite at client place

Job Responsibilities:

• Responsible compiling tender information to identify key activities and confirm that tender requirements are within the capability of the Company.
• Provide support to the Commercial Department on claims, extension of time, cost control and financial recovery from customers.
• Assist in reviewing customer draft contracts to ensure compliance to project specifications and to identify deviations from accepted company policy, practices and any unusual business or logistical risk.
• Obtain global and regional cost data using market intelligence on projects competitors are bidding, executing and obtain competitors’ pricing, if possible.
• Maintain relationship with potential customers and with existing customers.
• Support General Manager, Marketing and Vice President, Marketing and Corporate Development in marketing and customer relationship management (CRM) activities.
• Responsible for planning and organizing marketing related tasks and activities, such as sundowner events.
• Any other ad-hoc duties as assigned by Superior

Job Requirement:

• Degree/Diploma in Engineering
• Familiar with tender, proposal and estimating process and with prior experiences
• Min 2 years experience with techno-commercial bids & tenders in marine & offshore fabrication for oil & gas industry
• Excellent Organisation, communication, negotiation skills
• Knowledge of contract law would be an added advantage

• To perform and plan marketing activities include corporate branding, corporate communications, press relations, publicity campaigns, program marketing, market intelligence, advertising, product bundling promotions, sponsorships and event/seminar management

• To conduct market research & analysis to specify market requirements for current and future products

• To develop and maintain company website & establish professional corporate image

• To plan and execute company online marketing strategy

About the company

Our client, one of the pioneers in the Motor Insurance industry and looking to venture into Commercial Lines business. They are actively expanding, seeking for driven individuals to join the broking team and work closely with the Head of Operations.

About the job

In this position as an Operation Manager, you will be expected to lead strategies, manage the existing team and work closely with the Insurance partners. The incumbent will also be expected to source and develop new business, clients’ management and business retention and come up with insurance advice & solutions in a timely manner.

The Operation Manager will be expected to support the HOD to ensure the department’s smooth operation and provide training, guidance and work closely with the broking teams. Ideal incumbent must be familiar with broking set-up and how the business operates. You will be managing a small team of 5 and report into the Head of Insurance.

** office is located at East of Singapore but conveniently located near MRT station

** Attractive bonus, benefits and wellness

Skills & experience required

• 5+ years of experience with insurance broking (Plines, Motor, Property & Casualty)
• Experienced and strong commercial line product knowledge
• Some sales background in Broking preferred (Non-life ideally)
• Team management or supervisory experience preferred
• Good communication and interpersonal skills
• Meticulous, good problem-solving and presentation skills
• Positive, enthusiastic, team player and pro-active working attitude

If the above position interest you, kindly click on the appropriate link to apply for this role.

EA: 94C3609/R1325349

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description & Responsibilities:

As the Front Office Manager, you will be responsible for performing the following tasks to the highest standards:

· Maintain a high guest service focus by approaching your job with the guests always in mind.

· Drive departmental objectives for self and team, and work together to achieve the goal accordingly.

· Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.

· Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.

· Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.

· Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Contribute ideas and suggestions to enhance operational/ environmental procedures in the hotel.

· Actively promote the services and facilities of hotels to guests and suppliers of the hotel.

· Actively seek verbal feedback from guests and team members at every opportunity.

· Agree on and implement actions to make improvements to guests’ experience.

· Positively deal with and learn from guest complaints and comments with follow-up and feedback to the Rooms Division/ Front Office Manager.

· Make sure all guest requests and queries are responded to promptly and effectively Be available to assist on duty in the hotels during any busy days or special events.

· Maintain presence in the lobby, setting the example to team members for guest service.

· Be proactive towards guests, assisting them with any reasonable requests, and train all team members to be observant before guests ask.

· Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.

· Monitor and assess team members’ performance through regular review checks and feedback

· Develop action plans to address shortfalls in standards and identify shortfalls before they affect guest experience.

· Demonstrate positive leadership characteristics which inspire team members to meet and exceed standards.

· Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions, etc.)

· Establish communication effectively with Housekeeping, groups and tours on in-house groups holding catering events, ensuring direct liaison with group leaders upon arrival for special requests.

· Describe, assign and delegate duties and authority for the operation of the department at all times.

· Understand the situation in other departments and its implication for own department.

· Plan ahead and ensures adequate resources are available.

· Coordinate with the Housekeeping department to ensure that cleaning is followed up with and procedures are maintained.

· Ensure the shift is reviewed, handovers and briefings are carried out.

· Maintain in-depth technical knowledge and skills required for the job.

· Maintain guest histories to assist with returning guests.

· Attend and participate in regular operational and hotel meetings.

· Be responsible for the maximization of room revenue and profit through commercial rooms’ management, ensuring a consistently high standard of guest service within the department.

· Make all decisions regarding overbooking the hotel on the same day, ensure all out bookings are carried out by members of the Management and that overbooking levels for future days will be monitored by the Revenue team.

· Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team.

· Set and agree to departmental objectives for self and team.

· Keep the team up to date on departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurants and bars. Be aware of potential highs and lows in the business.

· Create and implement team member incentives as per discussion with the Rooms Division/ Front Office Manager.

· Participate in the development of the annual budget, developing short and long term financial operating plans.

· Use key monitors and financial targets to evaluate the department’s performance and make future plans.

· Analyse financial information that is provided via the payroll system, to assist decision making and ability to explain any financial variance against plan.

· Complete regular financial and operating reports, as required or requested by the Front Office Manager and forecast potential costs.

· Control and review expenses on a monthly basis to implement actions for improvement, following company control procedures.

· Maintain leave plans, monitor, control and minimize overtime for the department.

· Carry out seasonal inventory of operating equipment.

· Carry out selection interviews and make effective recruitment decisions based on skills and attitude.

· Ensure the new join team members have all relevant information upon commencing employment and receives relevant training.

· Plan and ensure departmental orientation, trainings and assessments to maintain standards are carried out.

· Develop and implement department training plans to meet business needs.

· Carry out training programs for team members with the Learning & Development team and departmental trainers.

· Assist in the training of team members ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

· Review and evaluate all training activities.

· Carry out annual appraisals with all team members and identify individual training needs, in accordance with legal and hotel guidelines.

· Introduce appropriate product knowledge courses for team members.

· Understand and communicate to the team their responsibilities within Health & Safety (H&S) legislation and their implication on the operation of the department. Participate in community public relations for the hotel.

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 5 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate